Incident Card

Actions to take in the event of an incident

Remain at the incident scene

1
until instructed otherwise by local authorities, unless
your personal safety or the safety of the passengers is
at risk, or where local security procedures recommend
another course of action.

Make the area safe

2 ! Place a warning sign to prevent further incidents.

Administer first aid

3 to any injured persons and call for an ambulance if necessary.

Notify the UNHCR office

4 Transportation Manager, Head of Office, Field Safety
Adviser and/or Administrative Officer

Report the incident immediately to the

5 police and/or the local authorities

Take photographs
6 of the damage to the vehicle and of the scene of the incident.

Complete the Driver Report

7 and hand it over to the supervisor. The required
information is on the other side of this card.
Record on the Driver Report

Details of the incident:

UNHCR Barcode Location Date and Time

Registration of the vehicle distance from
Plate Number well-known points

Diagram Fatalities, Damage Were the police

Positions and Injuries to vehicle or other called to the
directions of sustained to people property incident?
vehicles or animals

Name, address and contact information

(phone number and/or e-mail address) of all concerned for all vehicles involved:

Drivers Passengers Other Witnesses Injured Persons

Details of other vehicle(s) involved in the incident:

Insurance Policy Details Registration Plate Number(s)

(Insurance Company and Policy Number)

All incidents involving UNHCR vehicles, that result in minor or serious damage
to UNHCR or Third Party property, or injury and/or death to UNHCR staff,
passengers, Partners or other road users must be reported within 72 hours to
HQINSURE@unhcr.org.
For more information please contact HQINSURE@unhcr.org