DPMO and Sigma-Level

Defects Per Million Opportunities https://www.dmaictools.com

Competed by: Susan Jennings Process Name: Order Entry

Time Period: July 5 - Aug 4 # Completions: 1000

Calculations

Opportunities Per: 5 Total Defects: 40 Sigma Level: 3.9

Total Opportunnities: 5000 DPMO: 8000

Possible Defects and Quantities Observed

Defect Desc. # of Defects

Model Number 20 Top 5 Pareto
Customer Name 10 25
Customer Address 8
Customer Email 2 20
Due Date 0
15

10

0
Model Customer Customer Customer Due Date
Number Name Address Email
 DPMO and Sigma-Level
Defects Per Million Opportunities https://www.dmaictools.com

Competed by: Jimmy Dean Product Name: Shifter Assembly

Time Period: July 5 - Aug 4 # Produced 40000

Calculations

Opportunities Per: 6 Total Defects: 40 Sigma Level: 5.1

Total Opportunnities: 240000 DPMO: 167

Possible Defects and Quantities Observed

Defect Desc. # of Defects

Wires out of alignment 20 Top 5 Pareto
Wrong planetary gears 10 25
Missing grease 8
Missing shifter plate 2 20
Shifter out of detent 0
15
Detent spring missing 0
10

0
Wires out Wrong Missing Missing Shift er out
of align- planetary grease shift er plate of detent
ment gears
 DPMO and Sigma-Level Enter the number of times that the
Defects Per Million Opportunities https://www.dmaictools.com A process was completed, i.e. 1,000
orders placed. For product
Competed by: Susan Jennings Process Name: Order Entry calculations, enter the number of
products that were produced in the
Time Period: July 5 - Aug 4 # Completions: 1000 A time period.

Calculations
B B Calculated field: counts the number
Opportunities Per: 5 Total Defects: 40 D Sigma Level: 3.9 F of defect descriptions entered
under "Defect Desc." - this is the
Total Opportunnities: 5000 C DPMO: E 8000 complete list of things that could go
wrong with the process or product.

Possible Defects and Quantities Observed

Calculated field: Total
Defect Desc. # of Defects
C opportuntities for defects - the
Model Number 20 Top 5 Pareto number of processes completed (A)
multiplied by the opportunities for
Customer Name 10 25 defects each time the process is
Customer Address 8 completed (B)
Customer Email 2 20
Due Date 0
15 Caclulated field: sums the total
D number of defects under "# of
Be sure to sort by this column, in 10 Defects"
order to show the Top 5 Pareto
correctly
5 E Calculated field: DPMO (see the
formula)
0
Model
Number
Customer
Name
Customer
Address
Customer
Email
Due Date F Calculated field: current sigma-level
for the process (see the formula)