ITMC321 System Integration and Architecture for IT Professionals

Department of Computer Science

PRELIMINARY EXAM

Instructions: All items require deep insights. Your score will be based on how your answers are well-
constructed, discussed, and related to our discussions. You are expected to use your own thoughts. Copy-
pasting from any source is strictly prohibited. Doing so is tantamount to a 10-point deduction per item. Be
great!

Item #1 (10 points)

Explain and analyze the advantages and disadvantages of system integration in the organization or in the
community. Provide concrete examples.

Answer:

System integration refers to the process of combining different subsystems or components into one
integrated system.

For Advantages
1. Improved efficiency - In an organization, integrating communication system like email chat or video
call with a project management tool that can enhance collaboration and reduce the delays.
2. Better Customer Experience - An organization integrating its online services like bill permit
application and customer feedback.
Disadvantages
1. Security Concerns - Interconnected systems may be vulnerable to cyber threats. For instance, IoT
devices in smart city can be exposed various entry points for security breaches.
2. Maintenance Challenges - as technologies evolve, maintaining integrated systems may always
require updates if failed to do so it can be result malfunctions.

Item #2 (10 points)

Break down at least three (3) characteristics of an enterprise system.

Answer:

1. Integration and centralization - Interconnected Modules. Enterprise systems consist of various

interconnected modules or applications that can address different functions such as finance human
resources and supply chain management. These modules are tightly integrated allowing seamless
data flow between them.
2. Scalability and flexibility - Adaptability to business needs. This system designed to be scalable and
 adaptable to the changing needs of an organization they can accommodate growth in terms of user
numbers, increased transaction volumes and the addition of new functionalities or modules this
scalability ensure that the system remain effective and relevant to the business
3. Real time information and Decision Support- Analytical tools, advanced analytics and reporting tools
are integrated components of the system. These tools will help organizations analyze historical data.
It identify trends and gain insights for their performance

Item #3 (20 points)

Choose an establishment/organization/enterprise and describe it briefly. Identify and explain what is the
appropriate enterprise system that the establishment/organization/enterprise should use to improve their day-
to-day operations and give more business value to the organization.

Answer:

McDonald's Philippines is a well-established and popular fast-food chain with a widespread presence across
the country. It is part of the global McDonald's Corporation and is known for serving a diverse menu of fast-
food items, including burgers, fries, chicken, and breakfast options.

1. Inventory Management
The RMS can include inventory management features to manage the stocks level and to maintain
consistent menu offerings

2. Customer Relationship Management(CRM)

Mcdonalds can benefit from a CRM module within the RMS to gather customer data preferences and
feedback
 3. Mobile Ordering and Delivery Integration
Given the growing trend of online orders and food delivery services, an RMS with mobile ordering
and delivery integration capabilities can further expand Mcdonalds reach and provide additional
convenience to customers
4. Employee Management
The system can have modules for managing employee schedules, payroll, and performance tracking.
This contributes to efficient workforce management and ensures compliance with labor regulations.
5.

CCS HONOR CODE

[ ] By checking the box, I affirm that I have not given or received any unauthorized
help on this exam and that all work is my own.

Your answer to the question will be graded based on the following rubrics:

Level of Achievement General Presentation Reasoning, Argumentation

Exemplary (100% of
● Provides a clear and thorough explanation ● Demonstrates an accurate and complete understanding of
max pts)
the question
● Addresses the question
● Uses several arguments and backs arguments with
● Presents arguments in a logical order
examples, data that support the answer/argument
● Uses acceptable style and grammar (no errors)
Quality (80% of max
● Combination of above traits, but less consistently represented (1-2 ● Uses only one argument and example that supports the
pts)
errors) answer/argument
● Same as above but less thorough, still accurate
Adequate (60%of max
● Does not address the question explicitly, though does so ● Demonstrates minimal understanding of question, still
pts)
tangentially accurate
● States a somewhat relevant argument ● Uses a small subset of possible ideas for support of the
argument.
● Presents some arguments in a logical order

● Uses adequate style and grammar (more than 2 errors)

Needs improvement
● Does not address the question ● Does not demonstrate understanding of the question,
(40% of max pts)
inaccurate
● States no relevant arguments
● Does not provide evidence to support response to the
● Is not clearly or logically organized
question
● Fails to use acceptable style and grammar
No Answer (0)

*Note: Additional deductions shall be included if hits are found upon checking originality/plagiarism feature in Google Classroom submissions