Acme Process Map

C Customer
U satisfaction S
S data A
T T
O Manageme I
Quality Corrective
M planning nt S
action Continual
E (goals/
improvement
F
R objectives) I
Internal
audits
E
D
R
E
Equipment
Q maintenance C
U U
I S
Calibration
R T
E Product planning O
M (definition of Purchasin In-process M
customer Receivin inspection
E requirements/ E
N design control)
Order Production Final
R
T entry scheduling Manufacturing* inspectio Shippin
S
*Typically there are process maps for specific manufacturing
processes to support this system map.

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