ETSD QUALITY POLICY

The Engineering & Technical Services Department is committed to supporting NEOM in achieving its vision of a new future by establishing
a robust and effective Quality Management System. ETSD will strive for persistent improvement of its QMS, that exceeds its stakeholder’s
expectations by consistently delivering an innovative and sustainable environment.

We endeavor to achieve this with the strategic direction, by:

EXCELLENCE JOURNEY
STAKEHOLDERS FOCUS COMPLIANCE
Establishing a Quality & Excellence
Ensuring active collaboration with our To comply and exceed statutory, regulatory,
innovation framework to continually
stakeholders for meeting & exceeding their internal, and industry requirements
improve by applying cutting edge
expectations pertaining to the quality and performance in
technologies to all our projects
every aspect

IMMACULATE GOVERNANCE CONTINUAL IMPROVEMENT RISK MANAGEMENT

To pursue quality at design by performing
each job “Right the First Time” with
exceptional competency and authority, to
prevent any nonconformities
To sustainably improve the effectiveness Adopting a risk-based approach with the
and efficiency of our Quality Management aim of early detection and mitigation of
System to enhance our performance potential risks, while exploring
opportunities for improvement

ETSD’s Executive Director and management team are fully committed to providing all the tools and resources necessary to ensure the
communication, understanding, and implementation of this Policy.

This policy shall be reviewed periodically and revised as needed to ensure its effectiveness and versatility.

Mohammad Emad Krimly Signed

ETSD, Executive Director APRIL 24, 2022
Dated

NEOM-NQM-POL_001 Revision No: 01.00