GLOBAL

RESTAURANT
SERVICE
INTRODUCTION OF
LOTTE GROUP
LOTTE contributes to enriching life by providing products and
services that are loved and trusted. Since LOTTE officially Korea’s
entered the food industry by founding Lotte Confectionery Leading Global
in 1967, it has become a leader in the Korean tourism and retail Conglomerate
industries. Now LOTTE is expanding business to Chemical/
has over 50 affiliate companies
Construction/Manufacturing industries also.
and placed 5th biggest enterprise
in Korea
LOTTE is positioning itself as one of Korea’s key
conglomerates based on a wealth of diverse experiences
and know−how. Furthermore, it is now growing as a global
conglomerate trusted by customers all over the world.

LOTTE GROUP

LOTTE GRS is a Multi

Brand Food Franchise
Group
LOTTE GRS launched Korea’s first burger restaurant,
LOTTERIA, in 1979 and has led the nation’s franchise industry No.1 Food & Beverage
ever since. LOTTERIA has about 1,300 stores in Korea. Franchise Company
The company also operates other dining franchise brands, in Korea
including ANGELINUS coffee, European restaurant Villa de
We operate over
Charlotte, Krispy Kreme Doughnuts, and concession business
5 food & dessert
PLE:EATING.
brands

We are promoting our overseas business as we target the

taste of global consumers with more than 300 LOTTERIA
and ANGELINUS stores in Vietnam, Myanmar, Cambodia,
Kazakhstan, Laos, and Mongolia. LOTTE GRS is expanding
LOTTE GRS
into an International multi−brand dining franchiser with
strong global competitiveness and a diversified brand
portfolio.
GLOBAL ANGELINUS

BUSINESS OF
LOTTE GRS

LOTTE GRS is a leading company in Korea

captivating the taste buds of people all
around the world. We promise to continue to
share the enjoyment of tasty foods with our
authentic brands loved by people all around
the world.

LOTTE GRS began its global business in

Vietnam and has been ever-growing since.
LOTTE GRS’s brands, known for their quality
products and services, are being enjoyed all
around the world. Based on more than
40 years of experience in the F&B franchise
business, LOTTE GRS’s global business will
continue to grow through its business
know-how and brand identity.

LOTTERIA
Korea’s Foodservice
Franchise Leader

LOTTE GRS is short for ‘LOTTE Global Restaurant Service’ and reflects the growth vision as a
global culinary service provider. Since its launch, LOTTE GRS has solidified the top rank among
domestic franchises by actively opening new branches and accomplishing high sales growth.
We will continue to grow into the representative global culinary service provider of Korea.

OUR MISSION HISTORY

We constantly create 1979 Opened 1st LOTTERIA store
Pleasant Experiences 1980 Opened 1st LOTTERIA Sub−Franchise store
1992 Launched Bulgogi burger
2000 Opened 1st ANGELINUS store
OUR VISION
2002 Awarded top Korea Brand Power
Restaurant franchise platform company that 2003 Acquired ISO 9001, ISO 14001,
enhances the value of customers’ daily lives RVA HACCP certificate
2004 Acquired full management of
LOTTERIA, Vietnam
2008 Establish LOTTERIA Corp. in China
2011 1st LOTTERIA store in Indonesia
2013 1st LOTTERIA store in Myanmar
2014 1st LOTTERIA store in Cambodia
Launched premium food court
Concession Business
2015 1st ANGELINUS in Kazakhstan
2016 1st LOTTERIA store in Laos
2017 Announced new company name
LOTTERIA −> LOTTE GRS
2018 1st LOTTERIA store in Mongolia
2019 Korea’s Customer Satisfaction Index
(KCSI) Ranked
2020 LOTTERIA tops NCSI fast food category for
10 years in a row
2021 LOTTERIA tops K−BPI fast food list for
23 years in a row
2022 30th anniversary of signature menu
Bulgogi Burger

[LOTTE World Tower,

world’s 5th tallest building]
Our Brand 01 Create New Dietary Life Culture and Pursue Customer Satisfaction

Store Design

Delicious Pleasure

LOTTERIA is Korea’s first hamburger franchise restaurant

established in 1979. LOTTERIA has been leading the Korean
QSR market based on its signature menus and unique
management services.

LOTTERIA offers healthy, cost−effective menus using

high−quality ingredients that appeal to the mass.

It is a trendy quick−service restaurant that guarantees a

memorable experience of “delicious pleasure” reflecting
customers’ tastes and needs.

Signature Products

Brand
LOTTERIA
Established in 1979

Main Products
Hamburgers

Hot Crispy
Bulgogi Burger Shrimp Burger
Chicken Burger

Boneless Chicken Chicken Fillet Seasoning Potato Natural Cheese Stick Tornado Strawberry
Our Brand 02 An Emotional Brand Conveying Best Quality and Culture

Store Design

The New Way of Brewing Coffee

ANGELINUS is a brand that conveys culture. It delivers true

value with premium quality products and a trendy interior
space where customers can escape the bustling everyday
life and be free.

Enjoy a relaxing moment with a rich cup of coffee made

by a professional barista. Experience the cultural value
based on coffee.

Brand
ANGELINUS
Established in 2000

Main Products
Coffee

Signature Products

Americcino Dolce Latte Strawberry Snow Bulgogi Bánh mì Eggmayo Bánh mì

Our Brand 03 Design the Taste! Custom Place to Design Your Everyday Pleasure, Ple:eating

Concession Business
Store Design

Concession is a business that operates and manages

various food and beverage brands for multi-use
facilities such as airports and hospitals.

In recognition of LOTTE GRS’s know−how, store management, and

brand operation, LOTTE GRS began its concession business by
launching a premium food court brand in 2014.

LOTTE GRS has been expanding its business with four International
Airports. (Incheon International Airport Terminal 1&2, Gimpo
International Airport, Gimhae International Airport, and Jeju
International Airport)

We also manage several train stations, universities and hospitals

along with Lotte World Tower.

Brand
PLE:EATING
Established in 2014

Main Products
Global Dishes

Signature Products

Bibimbap Braised Beef Short Ribs Cheese Katsu Beef Bone Soup Salmon Salad
GLOBAL BUSINESS OF LOTTE GRS

KAZAKHSTAN
ANGELINUS MONGOLIA
LOTTERIA

KOREA
LOTTERIA
ANGELINUS
PLE:EATING

LAOS
LOTTERIA

VIETNAM
LOTTERIA

CAMBODIA
LOTTERIA

MYANMAR
LOTTERIA

Master
Franchise
Opportunity