EMPLOYEE

PERFORMANCE
APPRAISAL

Periode Jan 2020 - Dec 2020

Final
No Nama KPI
Score Notes
1 XX Direktorat PFA 85% Good Performance
2 XX Direktorat SM 80% Standard
3 XX Direktorat BP 79% Standard
4 XX Direktorat HRGA 80% Standard
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

10% Range
> 95% Excellent
> 85% Good Performance
> 75% Standard
> 65% Need To Develop
< 65% Poor
 KPI SCORE

Direktorat HRGA
Direktorat BP
Direktorat SM
Direktorat PFA Column E
0.76 0.77 0.78 0.79 0.8 0.81 0.82 0.83 0.84 0.85 0.86
KEY PERFORMANCE INDICATOR (KPI) 2020
DIREKTORAT : PURCHASING, FINANCE & ACCOUNTING

NO STRATEGIC OBJECTIVES KEY PERFORMANCE INDICATOR (KPI) BOBOT SUMBER DATA DIVISI/UNIT
KPI ID MEASUREMENT TARGET SATUAN A B C
FINANCIAL 28
F1 Meningkatkan Nett profit F1.FA- 1 Jumlah Nett Profit Rp 20 Fin Report 😎 😎 😎
F2 Meningkatkan Efektifitas Cost F2.FA- 1 Cost Growth to Revenue Growth Ratio % 3 Fin Report 😎 😎 😎
F3 Meningkatkan ROI F3.FA- 1 ROI % 5 Fin Report
CUSTOMER & MARKET 28
C1 Meningkatkan Kualitas Pelayanan C1.FA- 1 Ketepatan deposit supplier % 7 😎
C1.FA -2 Kelancaran proses settlement H+1 % 7 😎

C2 Meningkatkan Revenue C2.FA-1 Jumlah bad debt partner Rp 7

C2.FA-2 Jumlah bad debt customer Rp 7
INTERNAL PROCESS 36
I1 Meningkatkan Sistem Management I1.FA- 1 Ketepatan laporan keuangan (L/R,Neraca,Arus Kas) MaxDate 10 Fin Report 😎 😎 😎
I1.FA- 2 Monitoring Nett Aktiva Lancar (NAL) tiap bulan MaxDate 8 Fin Report
I1.FA- 3 Ketepatan analisa keuangan MaxDate 6 Fin Report
I1.FA- 4 Financial Fraud Rp 4 Fin Report
I1.FA- 5 Meeting koordinasi direktorat PFA % 2 Notulensi meeting
I2 Implementasi QMS & Performance I2.FA- 1 Project/Product/Scheme Tanpa Prosedur Item/bln 1 Corporate 😎 😎 😎
Measurement I2.FA- 2 Keputusan semua task permintaan di Corporate Hari 1 Corporate 😎 😎 😎
I3 Meningkatkan Inovasi I3.FA- 1 Ratio idea innovasi / person / bulan Idea/P/M 2 Corporate 😎 😎 😎
I3.FA- 2 Ratio implemented innovation % 2 Corporate 😎 😎 😎
LEARN & GROW 8
LG1 Meningkatkan Kualitas HR LFA2.1 Prosen Realisasi Standard Training % 2 HRGA Report
LFA2.2 Max Absensi %./ month 2 HRGA Report
LFA2.3 Leader Coaching Report % 2 HRGA Report
LG2 Memperkuat Corporate Culture LFA3.1 Core value score % 2 HRGA Report

100
 Realisasi bulanan
Q1 Q2 Q3 Q4 Total Score
Jan Feb Mar Apr Mei Juni Juli Sep September Oktober November Desember
100% 100% 90% 100% 70% 60% 100% 100% 100% 50% 40% 90% 83%
100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%
100% 100% 90% 100% 70% 60% 100% 100% 100% 50% 40% 90% 83%

100% 100% 90% 100% 70% 60% 100% 100% 100% 50% 40% 90% 83%
100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%
0% 0% 0% 25% 30% 10% 100% 50% 60% 100% 100% 100% 48%
100% 100% 90% 100% 70% 60% 100% 100% 100% 50% 40% 90% 83%
100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%
0% 0% 0% 25% 30% 10% 100% 50% 60% 100% 100% 100% 48%
100% 100% 90% 100% 70% 60% 100% 100% 100% 50% 40% 90% 83%
100% 100% 90% 100% 70% 60% 100% 100% 100% 50% 40% 90% 83%
100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%
100% 100% 90% 100% 70% 60% 100% 100% 100% 50% 40% 90% 83%
100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%
100% 100% 90% 100% 70% 60% 100% 100% 100% 50% 40% 90% 83%
100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%
0% 0% 0% 25% 30% 10% 100% 50% 60% 100% 100% 100% 48%
100% 100% 90% 100% 70% 60% 100% 100% 100% 50% 40% 90% 83%
100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

TOTAL KPI (YEARLY) 85%

KEY PERFORMANCE INDICATOR (KPI) 2020
DIREKTORAT : SALES MARKETING

KEY PERFORMANCE INDICATOR (KPI)

NO STRATEGIC OBJECTIVES
KPI ID MEASUREMENT TARGET
FINANCIAL
F1 Meningkatkan Nett profit F1.SM- 1 Jumlah Nett Profit
F1.SM- 2 Ratio Marketing Cost to Revenue
F1.SM- 3 Marketing Cost Growth to Revenue Growth Ratio
CUSTOMER & MARKET
C1 Meningkatkan Brand Awareness C1.SM- 1 Brand Activation via TV Nasional
C1.SM- 2 Brand Activation via pers release
C1.SM- 3 Integrated Experiential Marketing Event
C1.SM- 4 Multilateral Corporate Ambassador Event (Skala Nasional)
C2 Meningkatkan Digital Marketing C2.SM- 1 Unique Visitor Growth (web+mobile)
C2.SM- 2 Visitor to Opt-In Conversion Rate (web+mobile)
C2.SM- 3 Total Conversion Rate (web+mobile)
C2.SM- 4 Newsletter Signup Conversion
C2.SM- 5 Brand Awareness Growth
C2.SM- 6 Nett Promoter Score
C2.SM- 7 Social Media Fan/Follower Growth
C2.SM- 8 Socmed Engagment Rate
C2.SM- 9 Mobile Apps User Installed Growth
C3 Memperkuat Jaringan Offline C3.SM- 1 Penambahan Jumlah Branch Office
C3.SM- 2 Penambahan Jumlah Qualified Leader
C4 Meningkatkan UI/UX Aplikasi C4.SM- 1 Updating Time UI/UX Max
C4.SM- 2 Ratio UI/UX Competitor
C5 Meningkatkan User & Customer Base C5.SM- 1 Penambahan Jumlah outlet aktif wilayah barat
C5.SM- 2 Penambahan Jumlah outlet aktif wilayah timur
C5.SM- 4 Penambahan Jumlah user aktif Premium
C6 Meningkatkan Revenue Transaksi C6.SM- 1 Revenue Item
C6.SM- 2 Revenue per kota
C6.SM- 3 Revenue per outlet
C6.SM- 4 Revenue Transaksi via website
C6.SM- 5 Revenue direct transaction
C6.SM- 6 Revenue Transaksi via promo
INTERNAL PROCESS
I1 Meningkatkan Sistem Management I1.SM- 1 Meeting koordinasi direktorat SM
I2 Implementasi QMS & Performance I2.SM- 1 Project/Product/Scheme Tanpa Prosedur
Measurement
I2.SM- 2 Keputusan semua task permintaan di Corporate
I3 Meningkatkan Inovasi I3.SM- 1 Ratio idea innovasi / person / bulan
I3.SM- 2 Ratio implemented innovation
LEARN & GROW
L1 Meningkatkan Kualitas HR L1.SM- 1 Prosen Realisasi Standard Training
L1.SM- 2 Absesnsi terpenuhi
L1.SM- 3 Leader Coaching Report
L2 Memperkuat Corporate Culture L2.SM- 3 Core value score
 DIVISI/UNIT Realisasi bulanan
BOBOT SUMBER DATA
SATUAN A B C Q1 Q2 Q3
18 Jan Feb Mar Apr Mei Juni Juli
Rp 10 Fin Report 😎 😎 😎 100% 100% 90% 100% 70% 60% 100%
% 4 Fin Report 😎 😎 😎 100% 100% 100% 100% 100% 100% 100%
% 4 Fin Report 😎 😎 😎 0% 0% 0% 25% 30% 10% 100%
64
Activities 1 SM Report 😎 😎 😎 100% 100% 90% 100% 70% 60% 100%
Activities 1 SM Report 😎 😎 😎 100% 100% 100% 100% 100% 100% 100%
Activities 2 SM Report 😎 😎 😎 100% 100% 90% 100% 70% 60% 100%
Activities 1 SM Report 😎 😎 😎 100% 100% 90% 100% 70% 60% 100%
%/Month 1 Tool 😎 😎 😎 0% 0% 0% 25% 30% 10% 100%
% 3 Tool 😎 😎 😎 100% 100% 90% 100% 70% 60% 100%
% 1 Tool 😎 😎 😎 100% 100% 100% 100% 100% 100% 100%
% 1 Tool 😎 😎 😎 0% 0% 0% 25% 30% 10% 100%
%/Month 1 Tool 😎 😎 😎 100% 100% 90% 100% 70% 60% 100%
% 1 Tool 😎 😎 😎 100% 100% 90% 100% 70% 60% 100%
%/Month 1 Tool 😎 😎 😎 100% 100% 90% 100% 70% 60% 100%
% 1 Tool 😎 😎 😎 100% 100% 100% 100% 100% 100% 100%
%/Month 5 Tool 😎 😎 😎 100% 100% 90% 100% 70% 60% 100%
Branch 7 SM Report 😎 100% 100% 90% 100% 70% 60% 100%
Leader 5 SM Report 😎 100% 100% 90% 100% 70% 60% 100%
Bulan 1 IT Report 100% 100% 90% 100% 70% 60% 100%
% 1 Survey 100% 100% 90% 100% 70% 60% 100%
Outlet 3 Sales Report 😎 0% 0% 0% 25% 30% 10% 100%
Outlet 2 Sales Report 😎 100% 100% 90% 100% 70% 60% 100%
User 3 Sales Report 😎 100% 100% 100% 100% 100% 20% 100%
xx % / month 3 Fin Report 😎 100% 100% 90% 100% 70% 60% 100%
xx % / month 3 Fin Report 😎 100% 100% 90% 100% 70% 60% 100%
xx % / month 3 Fin Report 😎 😎 100% 100% 90% 100% 70% 60% 100%
xx % / month 5 Fin Report 😎 100% 100% 90% 100% 70% 60% 100%
xx % / month 4 Fin Report 😎 100% 100% 90% 100% 70% 60% 100%
xx % / month 4 Fin Report 😎 12% 100% 100% 100% 100% 100% 100%
10
% 2 Corporate 😎 😎 😎 100% 100% 90% 100% 70% 60% 100%
Item/bln 2 Corporate
😎 😎 😎 100% 100% 90% 100% 70% 60% 100%
Hari 2 Corporate 😎 😎 😎 0% 0% 0% 25% 30% 10% 100%
Idea/P/M 2 Corporate 😎 😎 😎 0% 0% 0% 25% 30% 10% 100%
% 2 Corporate 😎 😎 😎 100% 100% 100% 100% 100% 100% 100%
8
% 2 HRGA Report 😎 😎 😎 100% 100% 90% 100% 70% 60% 100%
%./ month 2 HRGA Report 😎 😎 😎 100% 100% 90% 100% 70% 60% 100%
% 2 HRGA Report 😎 😎 😎 100% 100% 100% 100% 100% 100% 100%
% 2 HRGA Report 😎 😎 😎 0% 0% 0% 25% 30% 10% 100%

100
i bulanan
Q3 Q4 Total Score
Sep September Oktober November Desember
100% 100% 50% 40% 90% 83%
100% 100% 100% 100% 100% 100%
50% 60% 100% 100% 100% 48%

100% 100% 50% 40% 90% 83%

100% 100% 100% 100% 100% 100%
100% 100% 50% 40% 90% 83%
100% 100% 50% 40% 90% 83%
50% 60% 100% 100% 100% 48%
100% 100% 50% 40% 90% 83%
100% 100% 100% 100% 100% 100%
50% 60% 100% 100% 100% 48%
100% 100% 50% 40% 90% 83%
100% 100% 50% 40% 90% 83%
100% 100% 50% 40% 90% 83%
100% 100% 100% 100% 100% 100%
100% 100% 50% 40% 90% 83%
100% 100% 50% 40% 90% 83%
100% 100% 50% 40% 90% 83%
100% 100% 50% 40% 90% 83%
100% 100% 50% 40% 90% 83%
50% 60% 100% 100% 100% 48%
100% 100% 50% 40% 90% 83%
100% 100% 100% 100% 100% 93%
100% 100% 50% 40% 90% 83%
100% 100% 50% 40% 90% 83%
100% 100% 50% 40% 90% 83%
100% 100% 50% 40% 90% 83%
100% 100% 50% 40% 90% 83%
100% 100% 100% 100% 100% 93%

100% 100% 50% 40% 90% 83%

83%
100% 100% 50% 40% 90%
50% 60% 100% 100% 100% 48%
50% 60% 100% 100% 100% 48%
100% 100% 100% 100% 9% 92%

100% 100% 50% 40% 90% 83%

100% 100% 50% 40% 90% 83%
100% 100% 100% 100% 100% 100%
50% 60% 100% 100% 100% 48%

TOTAL KPI (YEARLY) 80%

KEY PERFORMANCE INDICATOR (KPI) 2020
DIREKTORAT : BUSINESS PROCESS : OPERATION & SERVICE

NO STRATEGIC OBJECTIVES KEY PERFORMANCE INDICATOR (KPI

KPI ID
FINANCIAL
F1 Meningkatkan Nett profit F1.BP- 1
F2 Meningkatkan Efektifitas Cost F2.BP- 1
CUSTOMER & MARKET
C1 Meningkatkan Telemarketing Sales C1.BP- 1
C1.BP- 2
C1.BP- 3
C2 Meningkatkan Kualitas Pelayanan C2.BP- 1
C2.BP- 2
C2.BP- 3
C2.BP- 4
C2.BP- 5
C2.BP- 6
C2.BP- 7
C2.BP- 8
C3 Memperkuat Jaringan Offline C3.BP-1
C4 Meningkatkan UI/UX Aplikasi C4.BP-1
C4.BP-2
C5 Meningkatkan User & Customer Base C5.BP-1
C5.BP-2
C6 Meningkatkan Revenue Transaksi C6.BP-1
C6.BP-2
C7 Meningkatkan Revenue Registrasi,Upgrade & Abonem C7.BP-1
C7.BP-2
C8 Meningkatkan Produk Non-UBP C8.BP -1
C8.BP -2
C8.BP -3
C8.BP -4
C8.BP -5
C8.BP -6
C8.BP -7
INTERNAL PROCESS
I1 Meningkatkan Sistem Management I1.BP -1
I1.BP -2
I1.BP -3
I1.BP -4
I1.BP -5
I2 Implementasi QMS & Performance Measurement I2.BP -1
I2 Implementasi QMS & Performance Measurement
I2.BP -2
I3 Meningkatkan Inovasi I3.BP -1
I3.BP -2
LEARN & GROW
L1 Meningkatkan Kualitas HR L1.BP -1
L1.BP -2
L1.BP -3

L2 Memperkuat Corporate Culture L2.BP -1

& SERVICE

KEY PERFORMANCE INDICATOR (KPI) BOBOT SUMBER DATA DIVISI/UNIT

MEASUREMENT TARGET SATUAN A
13
Jumlah Nett Profit Rp 10 Fin Report 😎
Cost Growth to Revenue Growth Ratio % 3 Fin Report 😎
62
Outbond telemarketing Call/Person/Day C/P/D 3 Tool
Telemarketing Conversion Rate % 3 Tool
Supplier Follow Up 1x24 Jam % 3 Tool
Panggilan terjawab via telepon % 3 Tool
Pertanyaan terjawab via LiveChat < 3 menit % 3 Tool
Pertanyaan terjawab via Email < 3 jam % 2 Tool
Keluhan terjawab di SocMed < 3 jam % 2 Tool
Respond max jawaban komplain (server) < 3 Menit % 2
Ratio Jml Komplain/Transaksi B2B % 2 Admin Report
Ratio Jml Komplain/Transaksi B2C % 2 Admin Report
Customer Service Index (CSI) % 3 Survey
Delivery tangible outlet H+1 hari kerja % 2
Updating Time UI/UX Max Bulan 2 IT Report 😎
Ratio UI/UX Competitor % 2 Survey 😎
Jumlah User Aktif B2B Member 2 😎
Jumlah User Aktif B2C Member 2 😎
Prosen Kegagalan Transaksi B2B % 2 😎
Prosen Kegagalan Transaksi B2C % 2 😎
Revenue Reg & Upgrade B2B Rp 2 Fin Report 😎
Revenue Reg, Upgrade & Abonemen B2C Rp 2 Fin Report 😎
Prosen produk barang lolos verifikasi % 2
Prosen produk paket promo lolos verifikasi % 2
Waktu verifikasi produk barang < 4 Jam % 3
Waktu verifikasi produk paket promo < 6 Jam % 3
Kesalahan verifikasi produk paket promo % 2
Kesalahan verifikasi produk barang % 2
Prosen transaksi retur % 2
17
Meeting koordinasi direktorat SM % 6 Corporate 😎
Respond thd gangguan sistem menit 2 IT Report
Fraud member Rp 1 IT Report
Fraud supplier Rp 1 IT Report
Fraud setting sistem (laba minus, setting fee, dll) Rp 1 IT Report
Project/Product/Scheme Tanpa Prosedur Item/bln 1 Corporate 😎
Keputusan semua task permintaan di manajemen Hari 1 Corporate 😎
Ratio idea innovasi / person / bulan Idea/P/M 2 Corporate 😎
Ratio implemented innovation % 2 Corporate 😎
8
Prosen Realisasi Standard Training % 2 HRGA Report
Absesnsi terpenuhi % / month 2 HRGA Report
Leader Coaching Report % 2 HRGA Report

Core value score % 2 HRGA Report

100
DIVISI/UNIT Realisasi bulanan
B C Q1 Q2 Q3
Jan Feb Mar Apr Mei Juni Juli Sep
😎 😎 100% 100% 90% 100% 70% 60% 100% 100%
😎 😎 100% 100% 100% 100% 100% 100% 100% 100%

😎 100% 100% 90% 100% 70% 60% 100% 100%

😎 100% 100% 100% 100% 100% 100% 100% 100%
100% 100% 90% 100% 70% 60% 100% 100%
😎 100% 100% 90% 100% 70% 60% 100% 100%
😎 100% 100% 100% 100% 100% 100% 100% 100%
😎 0% 0% 0% 25% 30% 10% 100% 50%
😎 100% 100% 90% 100% 70% 60% 100% 100%
😎 100% 100% 100% 100% 100% 100% 100% 100%
0% 0% 0% 25% 30% 10% 100% 50%
100% 100% 90% 100% 70% 60% 100% 100%
😎 100% 100% 90% 100% 70% 60% 100% 100%
100% 100% 90% 100% 70% 60% 100% 100%
😎 100% 100% 100% 100% 100% 100% 100% 100%
😎 100% 100% 90% 100% 70% 60% 100% 100%
60% 60% 60% 40% 89% 60% 100% 100%
100% 100% 90% 100% 70% 60% 100% 100%
😎 100% 100% 90% 100% 70% 60% 100% 100%
😎 100% 100% 100% 100% 100% 100% 0% 100%
😎 100% 100% 90% 100% 70% 60% 100% 100%
😎 100% 100% 90% 100% 70% 60% 100% 100%
100% 100% 100% 100% 100% 100% 100% 100%
0% 0% 0% 25% 30% 10% 100% 50%
100% 100% 90% 100% 70% 60% 100% 100%
100% 100% 100% 100% 100% 20% 100% 100%
0% 0% 0% 25% 30% 10% 100% 50%
100% 100% 90% 100% 70% 60% 100% 100%
100% 100% 90% 100% 70% 60% 100% 100%

😎 😎 100% 100% 90% 100% 70% 60% 100% 100%

100% 100% 90% 100% 70% 60% 100% 100%
12% 100% 100% 100% 100% 100% 100% 100%
100% 10% 20% 30% 70% 60% 100% 100%
100% 100% 90% 100% 70% 60% 100% 100%
😎 😎 0% 0% 0% 25% 30% 10% 100% 50%
😎 😎 100% 100% 90% 100% 70% 60% 100% 100%
😎 😎 0% 0% 0% 25% 30% 10% 100% 50%
😎 😎 100% 100% 90% 100% 70% 60% 100% 100%

100% 100% 100% 100% 100% 100% 100% 100%

0% 0% 0% 25% 30% 10% 100% 50%
100% 100% 90% 100% 70% 60% 100% 100%
100% 100% 90% 100% 70% 60% 100% 100%
100% 100% 100% 100% 100% 100% 100% 100%
0% 0% 0% 25% 30% 10% 100% 50%
Q3 Q4 Total Score
September Oktober November Desember
100% 50% 40% 90% 83%
100% 100% 100% 100% 100%

100% 50% 40% 90% 83%

100% 100% 100% 100% 100%
100% 50% 40% 90% 83%
100% 50% 40% 90% 83%
100% 100% 100% 100% 100%
60% 100% 100% 100% 48%
100% 50% 40% 90% 83%
100% 100% 100% 100% 100%
60% 100% 100% 100% 48%
100% 50% 40% 90% 83%
100% 50% 40% 90% 83%
100% 50% 40% 90% 83%
100% 100% 100% 100% 100%
100% 50% 40% 90% 83%
0% 50% 40% 90% 62%
100% 50% 40% 90% 83%
100% 50% 40% 90% 83%
100% 100% 100% 100% 92%
100% 50% 40% 90% 83%
100% 50% 40% 90% 83%
100% 100% 100% 100% 100%
60% 100% 100% 100% 48%
100% 50% 40% 90% 83%
100% 100% 100% 100% 93%
60% 100% 100% 100% 48%
100% 50% 40% 90% 83%
100% 50% 40% 90% 83%

100% 50% 40% 90% 83%

100% 50% 40% 90% 83%
100% 100% 100% 100% 93%
10% 50% 40% 90% 57%
100% 50% 40% 90% 83%
60% 100% 100% 100% 48%
100% 50% 40% 90% 83%
60% 100% 100% 100% 48%
100% 50% 40% 90% 83%

100% 100% 100% 9% 92%

60% 100% 25% 100% 42%
100% 50% 40% 90% 83%
100% 50% 40% 90% 83%
100% 100% 100% 100% 100%
60% 100% 100% 100% 48%

TOTAL KPI (YEARLY) 79%

KEY PERFORMANCE INDICATOR (KPI) 2020
DIREKTORAT : HRGA

NO STRATEGIC OBJECTIVES KEY PERFORMANCE INDICATOR (KP

KPI ID
FINANCIAL
F1 Meningkatkan Nett profit F1.HR- 1
F1.HR- 2
CUSTOMER & MARKET
C1 Meningkatkan Kualitas Pelayanan C1.HR- 1
C1.HR- 2
INTERNAL PROCESS
I1 Meningkatkan Sistem Management I1.HR- 1
I1.HR- 2
I1.HR- 3

I1.HR- 4

I2 Implementasi QMS & Performance Measurement I2.HR- 1

I2.HR- 2

I3 Meningkatkan Inovasi I3.HR- 1

I3.HR- 2
LEARN & GROW
L1 Meningkatkan Pemenuhan HR L1.HR- 1
L1.HR- 2
L1.HR- 3
L1.HR- 4
L1.HR- 5
L1.HR- 6

L2 Meningkatkan Kualitas HR L2.HR- 1

L2.HR- 2

L2.HR- 3

L2.HR- 4

L3 Memperkuat Corporate Culture L3.HR- 1

 KEY PERFORMANCE INDICATOR (KPI) BOBOT
MEASUREMENT TARGET SATUAN
13
Jumlah Nett Profit Rp 10
HR Cost Growth to Revenue Growth Ratio % 3
12
Ketepatan & Akurasi Payroll % 6
Prosentase job GA selesai tepat waktu % 6
23
Meeting koordinasi direktorat HRGA % 2
Ratio Planned to Realization GA Job 5
Zero Failure Listrik & Air Insiden/Bln 5

Legal & Regulatory Problem Insiden/Bln 5

Project/Product/Scheme Tanpa Prosedur Insiden/Bln 1

Keputusan semua task permintaan di Corporate Hari 1

Ratio idea innovasi / person / bulan Idea/P/M 2

Ratio implemented innovation % 2
52
Prosen Posisi Terisi % 3
Recruitment tepat waktu (< 45 hari) % 8
Average time to Recruit hari 5
Tingkat Kelulusan Probation % 4
Request to Job Posting Time hari 3
SDM Turn Over % 5

Prosen Realisasi Standard Training % 8

Sallary based on KPI Individual % 3

Ketepatan / absesensi penuh Person/Bln 5

Implementasi HRIS % 4

Corporate Culture Score % 4

100
 SUMBER DATA DIVISI/UNIT Realisasi bulanan
A B C Q1 Q2
Jan Feb Mar Apr Mei
Fin Report 😎 😎 😎 100% 100% 90% 100% 70%
Fin Report 😎 😎 😎 100% 100% 100% 100% 100%

Payroll Report 😎 100% 100% 90% 100% 70%

Corporate 100% 100% 100% 100% 100%

Notulensi Meeting 😎 😎 😎 100% 100% 90% 100% 70%

GA Report 100% 100% 100% 100% 100%
GA Report 0% 0% 0% 25% 30%

Complain /
Corporate Report
100% 100% 90% 100% 70%
Corporate 😎 😎 😎 100% 100% 100% 100% 100%
Corporate 😎 😎 😎 0% 0% 0% 25% 30%
100% 100% 90% 100% 70%
Corporate 😎 😎 😎 100% 100% 100% 100% 100%
Corporate 😎 😎 😎 0% 0% 0% 25% 30%

Form Rekrutmen 100% 100% 90% 100% 70%

Form Rekrutmen 100% 100% 100% 100% 100%
Form Rekrutmen 0% 0% 0% 25% 30%
Form Rekrutmen 100% 100% 90% 100% 70%
Form Rekrutmen 100% 100% 100% 100% 100%
Form Rekrutmen 0% 0% 0% 25% 30%
100% 100% 90% 100% 70%
Absensi Training 100% 100% 100% 100% 100%
Payroll Report 0% 0% 0% 25% 30%
Report /
Form Absensi 100% 100% 90% 100% 70%
HRIS 100% 100% 90% 100% 70%
100% 100% 100% 100% 100%
Corporate 😎 😎 😎 0% 0% 0% 25% 30%
 Realisasi bulanan
Q2 Q3 Q4 Total Score
Juni Juli Sep September Oktober November Desember
60% 100% 100% 100% 50% 40% 90% 83%
100% 100% 100% 100% 100% 100% 100% 100%

60% 100% 100% 100% 50% 40% 90% 83%

100% 100% 100% 100% 100% 100% 100% 100%

60% 100% 100% 100% 50% 40% 90% 83%

100% 100% 100% 100% 100% 100% 100% 100%
10% 100% 50% 60% 100% 100% 100% 48%

83%
60% 100% 100% 100% 50% 40% 90%
100% 100% 100% 100% 100% 100% 100% 100%
10% 100% 50% 60% 100% 100% 100% 48%
60% 100% 100% 100% 50% 40% 90% 83%
100% 100% 100% 100% 100% 100% 100% 100%
10% 100% 50% 60% 100% 100% 100% 48%

60% 100% 100% 100% 50% 40% 90% 83%

100% 100% 100% 100% 100% 100% 100% 100%
10% 100% 50% 60% 100% 100% 100% 48%
60% 100% 100% 100% 50% 40% 90% 83%
100% 100% 100% 100% 100% 100% 100% 100%
10% 100% 50% 60% 100% 100% 100% 48%
60% 100% 100% 100% 50% 40% 90% 83%
100% 100% 100% 100% 100% 100% 100% 100%
10% 100% 50% 60% 100% 100% 100% 48%

83%
60% 100% 100% 100% 50% 40% 90%
60% 100% 100% 100% 50% 40% 90% 83%
100% 100% 100% 100% 100% 100% 100% 100%
10% 100% 50% 60% 100% 100% 100% 48%

TOTAL KPI (YEARLY) 80%