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Franchising Final Doc Shack 1
Franchising Final Doc Shack 1
This chapter talks about the history of the business as well as its background, how did
This chapter shows the products and services offered in the franchise business. It shows
This chapter contains the benefits and advantages of business approach ,the
resource planning ,the job analysis which explains the positions and duties of employee ,the
process of recruitment and selection, compensation and benefits of the employees as well as
their rewards and recognitions, the hours and days of operation, location and the map, also
licensing, permits and other regulatory issues needed to operate legally and also the market
targets ,the market share and competitors and tabulation of survey forms.
Mission:
Our Company is dedicated to serve our delicious and fresh Mediterranean Cuisine
with our signature twist of Filipino flavors at great price points that our customers can
happily consume.
Vision:
Our Company envisages the business to maintain the highest standards of quality
in our products and services, strengthening our core capabilities to become the industry
benchmark domestically, and elevate the Brand to participate in regional markets overseas.
CEO Message "I was wrong to think that profit must always come before your
customers. I realized that if you take care of your customers first, everything will just
follow."
Walther Buenavista and his wife are the owners of Shawarma Shack Business. When
Buenavista decided to franchise the business, he had no idea that he needed to invest so
much money to develop a system. He also never thought that he would be spending a
fortune to endorse his product. But amidst all the objections, he took all the risks, which paid
off well.
In 2015, 25-year old Walther Uzi Buenavista and his wife Patricia launched a food
stand at the Tutuban Center night market in Manila selling shawarma wraps.
Shawarma Shack is a Philippine food franchise known for its "buy one, take one"
shawarma wraps. It is a famous food especially in the malls or other crowded area. Everyone
can afford it because for only 69 pesos they get two regular shawarma wraps. Here in Ipil,
this line of business will have a lot of profit because there are only few competitors and local
The profitability of this business is very promising, with the other franchises gross
revenue of Php 17,250 per day, it is because of its delicious product serve to everyone. Also
The Shawarma Shack has a very good ROI for those entrepreneurs that seeks a good
profit. With over 700 branches nationwide, Shawarma Shack is indeed a good business to
franchise. The marker locations of The Shawarma Shack where profitability is concerned
Shopping Malls
Supermarkets
Town Plazas
Bus Terminals
Airports
Busy Streets
Shawarma is rich in iron, magnesium, dietary fiber, sodium, and calcium, antioxidants,
all of which promote body health, build muscles and improve energy levels.
Production Process
Shawarma is prepared from thin cuts of seasoned and marinated beef and chicken. It is
roasted slowly on all sides as it spit rotates with the use of shawarma grill. The thin cuts is
then put into a pita bread, added with the vegetables and sauces, like ketchup and
mayonnaise.
Utilities Cost
We will put trash bins around the area of our food cart. Also we will sanitize the area.
Before closing, our crew will surely clean the surroundings and also the utilities that will be
used in the production process will be sanitize. It will be our priority that our surroundings
• Reduce risk of failure – this business significantly improve safety measures, reducing the
risk of potential hazards and ensuring a higher standard of quality. This improvement is
expected
• Ongoing business support – as a start-up business in new location, it gained support from
franchises and customers who are satisfied with our product and services and by that, our
business continuously receiving recognition for its humanitarian efforts and well-done
services.
• Market expertise – as a popular Middle Eastern Meal and a popular street foods it has
positively impacted the Philippines Franchising Industry, with over its 700 branches
nationwide shows as its market expertise with its famous buy 1 take 1 offers that satisfies
our customers.
• Brand recognition and loyalty – Shawarma Shack was covered Franchise Company of the
year and also recognize or with the one to many Millennial Club that proves us loyalty and
Brand Recognition buy serving you with our delicious and satisfying products.
• Increase buying – starting our business in this new location in Ipil, and expectedly gain
lots of customers for our wonderful service and satisfying meals and offers that will flatter
satisfaction.
• Top fast-growing brand – as our business is well-known nationwide for its wonderful
services and buy 1 take 1 offers that we created a lot of branches to over 700 to spread our
expertise and product to all people that are hungry for whole new flavor of meal.
• Easy to manage business model – Shawarma Shack model objectives and manual is easy to
follow for us to guided and manage our business effectively and efficiently to easily
Franchise Procedure
Grant Meeting
Adherering to franchise agreement- franchisees must comply with the terms and
Managing day-to-day operations- franchisees are responsible for running the day-to-
Maintaining brand standards- it is important for franchisees to uphold the brand and
Shawarma Shack outlet within their local community. This may involve
developing their staff to ensure they have the necessary skills and knowledge to
Meeting all the financial obligations, including the franchise fees, royalties and other
Implementation Timeline
Activities Timeframe
Management Team
investor and a business owner residing at Ipil Zamboanga Sibugay, will be the owner or
“Shawarma Shack” A Franchise Feasibility Study 13 | P a g e
franchisee. He will be the one who will manage the franchise business. Even though the
The owner must make plans of what kind of people he will be recruiting and determine
how many is needed. The owner must test the employees himself so that he can see their
performance if the work in the business. Since it is a food cart (kiosk concept), the owner
Cashier 1
Service Crew 2
Cashier
This will determine what kind of job and duties will the employee do. Also the
giving Equivalent
appropriate
Basic Math and
change.
Computer skills
Strong
Communication
skills
cleanliness in
Any gender
the area.
will be
daily
Must have the
“Shawarma Shack” A Franchise Feasibility Study 16 | P a g e
ingredients skills of
the food in
Willing to do
the menu.
job in a busy
recipe and
A hardworking
preparations
person and
for the food
dedicated to the
good
personality.
In the process of Recruitment and Selection the owner must not be bias to any of the
- Application form
- Resume
- References
- Communication skills
2. Choosing for qualified applicants-eliminating those who are not capable and are not
3. Selection Test- the owner will test the applicants to determine who can move to the
5. Selection Interview-the owner will interview the applicants and select those
6. Physical and Mental Examination–after the selection process those who are selected
will undergo to a medical and physical test to determine if they are healthy and perform the
job well.
Before the business will start the operation, the employees will undergo into a 5 days
training to ensure that he/she can perform the job we. They will also be oriented by the
create compensation plan and offer benefits that will inspire and keep the talented workers
who will achieve the franchise business success. They must also recognize and award their
achievements and good work, and they must be paid equally and fairly.
TABLE 4. Compensation
Operation
Crew
Tax
–The employee's or workers is allowed to take their birthday off a couple days before or
after the day. And each worker shall receive his/her birthday off with pay.
–Company will arrange and pay for a birthday party each month to celebrate the birthday of
–This will give every end of the month that the owner will treat the employee's or worker to
The owner must be mindful of the safety and health condition of work, the owner must
put a medicine or first aid kit in case there is will be an emergency and also a seat for the
workers to rest. The owner must treat his employees fairly and without any biased to
anyone. He should have a good relationship with the employees and trust them to keep the
conduct directed at a person. This can be verbal or physical and can range from sexist
Shawarma Shack is committed to provide a safe environment for all its employees
from harassment at work including sexual harassment. Shawarma Shack treats all incidents
seriously and promptly investigate all allegations of sexual harassment. Any person found to
have sexually harassed another will face disciplinary action, termination from employment.
All complaints of sexual harassment will be taken seriously and treated with respect and in
workers, or visitors who sexually harasses another will be reprimanded in accordance with
this internal policy. All sexual harassment is prohibited whether it takes place within inside
premises and outside: including at social events, business trips, training sessions or
This policy applies to all employees (full-time, part-time, trainees and those on
companies at their workplace or at client sites. Shawarma Shack will not tolerate sexual
Policy is only applicable when both or either the alleged harasser & the victim are
employees/agents of the company. It is not applicable when both the alleged harasser and
The Shawarma Shack sexual harassment policy aims to safeguard employees of all
sexes and gender identities in our company from unwanted sexual advances and provide
them with guidelines to report incidents. It also explains how we handle complaints, take
action against offenders, and help survivors to recover. We will not accept sexual
Shawarma Shack will not tolerate sexual harassment from outside the company
either. Customers, investors, contractors, and everyone interacting with our company are
unwelcome sexual advances, requests for sexual favours, or any other verbal or physical
1. Unwelcome sexual advances, requests or demand for sexual favours, either explicitly or
sexually colored remarks, jokes, letters, phone calls, e-mail, gestures, showing of
5. Conduct of such an act at work place or outside in relation to an employee, or vice versa
of all employees and comes into effect immediately. The workplace includes:
2. All company-related activities performed at any other site away from the Company’s
premises.
3. Any social, business or other functions where the conduct or comments may have an
1. Establish a comprehensive policy: Develop a clear and concise that defines what
constitutes sexual harassment, outlines prohibited behaviors, and explains the reporting and
investigation procedures.
sexual harassment, its impact, and how to prevent and address it. Training should emphasize
3. Encourage reporting: Foster and environment that encourages individual to feel safe when
available, such as anonymous reporting, and assure individuals that retaliation will not be
tolerated.
4. Take immediate action: Upon receiving a report, promptly investigate the allegations in a
fair and impartial manner. Preserve confidentiality as much as possible, while still ensuring
a thorough investigation.
5. Provide support: Offer support services to the complainant, such as access to counseling
resources, legal assistance or any necessary accommodations. Reassure the complainant that
their well- being is off utmost importance and that the organization is committed to
6. Review and revise policies: Regularly evaluate and update policies and procedures to
ensure the alignment with legal requirements and best practices. Solicit feedback from
The owner will used performance appraisal as the basis to provide equal recognition
and rewards to all employees. The owner must ensure that the activities done by the
Location
The franchise business we have chosen here in Ipil is located in the newly opened
Gaisano Grand Ipil because a lot of people go there and a lot of students also spend their free
time there. We believe that the location we have chosen is good to start a franchise business.
Shawarma
Shack Food
cart
For our franchise business to operate legally, we need to get permits and licenses that
Business Permit
Mayor’s Permit
Sanitary Permit
BIR Registration
determines if the business satisfy the taste of the people. It is also an important part that
customers will buy the product in order for the business to survive and compete in the
business world. Based on survey we conducted, our customers will likely be students, those
people that are going to malls for shopping or just go there to wander with their friends,
employed people, drivers, and kids. We have decided that our franchise business will be
located in the newly opened Gaisano Grand Ipil, it is the first mall here in Ipil and there are a
Most of the people that will likely be our customer resides only in Ipil, Zamboanga
Sibugay and there will be few who do not. But our product will be available for all the
Product Distribution
The franchise business is a food cart located in Gaisano Grand Ipil, and people will
come to us to purchase our products. We will also be available in some of the online food
Customers
Our advantage towards our competitors is that our franchise business is more
established than them, it is most known and that is proven by some franchisee in other
places. With so many branches across the whole country, we can say that this franchise
SWOT analysis helps a business to make a strategy about present and the future. We
determine our Strengths and Weaknesses inside our business and also identify the
SWOT ANALYSIS
The first franchise business of Shawarma Shack here in Ipil, Zamboanga Sibugay
We can’t sell any other products other than the franchise offers.
Marketing Tactics
To ensure that our business will be known in Ipil, we will advertise and promote it.
We will distribute flyers to people that visits the mall and also we will hire some people to
distribute it elsewhere in other Barangays .Also make tarpaulins that will be put in side roads
Total 63,274
n= N
1+Ne2
N-number of people who qualify in
the area
= 63,274
e- Margin error (5%) Constant
1+ (63,274)5%2 N-number of needed respondents
= 63,274
1+158.2
= 63,274
159.2
feasibility
“Shawarma Shack” A Franchise Feasibility Study 36 | P a g e
Market Share of Shawarma Shack
4
23.25
31.75
23.25
17.75
Note: The Statistical Package for Social Science (SPSS) is used on computing our market
share of Shawarma Shack, we first compute the market share of our competitors which has a
total percentage of 96.00%. So the remaining percentage is the market share of Shawarma
Yes 127 93 71 93
No 2 9 2 3
Based on the survey conducted. The data shows the competitors in the market as well as our
market share.
Biryani 93 23.25%
Shawarmahan 93 23.25%
Kapitbahay 71 17.75%
Percent (%)
Daily 25 45 29 37
Once a Week 21 25 23 17
Twice a Week 40 43 38 29
Once a Month 5 10 9 4
No. of respondent / 26
=460,560
400/26
=1,151.4
26
ASP = 44.28
to-end operational assistance, provide trainings by putting them in other branches, opening
assistance, equipment’s needed for the foods and Shawarma Shack food cart and uniforms
Sources of Funds
The capital needed to franchise Shawarma Shack ranges from ₱ 350,000.00. The
capital will be from the personal savings and investments of the owner.
Total ₱ 350,000.00
FINANCIAL ASSUMPTIONS
Employee’s salaries and benefits will increase by 2% after a year from employment.
Respondents
Rice
Wrap
Total ₱188,656.00
Respondents
Rice
Wrap
Total ₱62,272.00
Respondents
Rice
Wrap
Total ₱17,032.00
Respondents
Rice
Wrap
Total ₱1,206.00
Years
Cost
Total 2,712.50
Particulars Amount
SSS 1,350.00
Pag-Ibig 594.36
PhilHealth 817.23
Total ₱41,142.04
Since this is a franchise business, the base of raw materials will be used in the
Chicken
Beef
Pita Bread
Onion
Tomato
Cucumber
Cheese Sauce
Garlic Sauce
Wrap, 50 servings of Chicken Shawarma Wrap, 40 servings of Beef Shawarma Rice and 35
Total 2,788.75
÷75 Servings
In 75 servings =37.18
“Shawarma Shack” A Franchise Feasibility Study 48 | P a g e
Chicken Shawarma Wrap (50 servings)
Total 1,396.6
÷50 Servings
In 50 servings =27.93
÷40 Servings
in 40 servings =54.40
Total 1,388.45
÷35 Servings
in 35 servings 39.6
= 42,142.04
26 ÷ 250
= 6.48
Pricing Formula:
₱400,000.00
Over ₱400,000.00 but not over ₱22,500.00 + 20% of the excess over
800,000.00 ₱400,000.00
Over ₱800,000.00 but not over ₱102,500.00 + 25% of the excess over
₱2,000,000.00 ₱800,000.00
Over ₱2,000,000.00 but not over ₱402,500.00 + 30% of the excess over
₱8,000,000.00 2,000,000.00
Shawarma Shack
Income Statement
Less: Operating
Expense
Shawarma Shack
YEARS
Investments 350,000.00
Chris Go
Capital
Chris Go
Shawarma Shack
Investment 350,000.00 0 0 0 0
OUTFLOWS
Balance Sheet
YEARS
OWNERS
EQUITY
Chris Go
350,000.00 570,108.46 829,430.70 1,125,599.55 1,460,836.45
Capital
2024 = 220,108.46
350,000.00 x 100
= 62.89%
2025 = 259,322.19
350,000.00 x 100
= 74.09%
2026 = 296,168.85
350,000.00 x100
= 84.62%
2027 = 335,236.90
350,000.00 x 100
= 95.78%
2028 = 376,635.87
350,000.00 x 100
= 107.61%
Note: The above data shows return of investment of the franchise each year of operation.
Net Profit
2016 = 350,000.00
220,108.46
Note: The above data shows the period when the franchise may recover his investment.
These are the following opportunities or potential expansions that the franchise
https://www.shawarmashack.ph/about-us
https://www.scribd.com/search?query=shawarma%20shack
https://en.m.wikipedia.org/wiki/Shawarma_Shack
AGE Q1 Q2 Q3 Q4 Q5 Q6
103 22 Yes Shawarmahan Yes 120 Beef Shawarma Rice Twice a week
114 24 Yes Biryani Yes 120 Chicken Shawarma Wrap Once a week
131 17 Yes Kapitbahay Yes 120 Beef Shawarma Wrap Once a week
132 17 Yes Turks Yes 100 Beef Shawarma Wrap Once a week
134 28 Yes Biryani Yes 120 Beef Shawarma Wrap Once a week
138 21 Yes Kapitbahay Yes 100 Chicken Shawarma Wrap Once a month
139 23 Yes Kapitbahay Yes 120 Chicken Shawarma Wrap Once a week
140 18 Yes Shawarmahan Yes 100 Chicken Shawarma Wrap Once a month
141 19 Yes Shawarmahan Yes 100 Beef Shawarma Wrap Twice a week
142 20 Yes Shawarmahan Yes 100 Beef Shawarma Wrap Once a week
144 18 Yes Shawarmahan Yes 120 Beef Shawarma Wrap Once a week
151 21 Yes Biryani Yes 100 Chicken Shawarma Rice Once a week
156 18 Yes Turks Yes 100 Beef Shawarma Rice Once a week
160 20 Yes Kapitbahay Yes 100 Beef Shawarma Rice Twice a week
161 18 Yes Turks Yes 120 Chicken Shawarma Rice Once a week
165 19 Yes Turks Yes 100 Chicken Shawarma Rice Once a month
166 20 Yes Biryani Yes 120 Chicken Shawarma Rice Twice a week
168 19 Yes Biryani Yes 100 Beef Shawarma Wrap Once a week
171 17 Yes Shawarmahan Yes 120 Beef Shawarma Rice Twice a week
172 16 Yes Kapitbahay Yes 100 Chicken Shawarma Wrap Once a week
173 19 Yes Kapitbahay Yes 100 Beef Shawarma Wrap Twice a week
183 20 Yes Turks Yes 120 Chicken Shawarma Rice Once a week
185 27 Yes Shawarmahan Yes 100 Beef Shawarma Rice Twice a week
186 20 Yes Shawarmahan Yes 100 Chicken Shawarma Rice Once a week
187 21 Yes Shawarmahan Yes 120 Beef Shawarma Rice Twice a week
188 22 Yes Biryani Yes 100 Chicken Shawarma Wrap Once a week
190 21 Yes Biryani Yes 100 Chicken Shawarma Wrap Twice a week
197 20 Yes Turks Yes 120 Chicken Shawarma Wrap Once a week
200 30 Yes Turks Yes 100 Beef Shawarma Wrap Once a month
203 19 Yes Kapitbahay Yes 100 Beef Shawarma Wrap Twice a week
215 30 Yes Shawarmahan Yes 100 Beef Shawarma Rice Twice a week
216 31 Yes Shawarmahan Yes 120 Beef Shawarma Wrap Twice a week
223 18 Yes Turks Yes 100 Chicken Shawarma Wrap Twice a week
224 18 Yes Kapitbahay Yes 120 Chicken Shawarma Wrap Twice a week
229 27 Yes Turks Yes 100 Chicken Shawarma Wrap Twice a week
231 44 Yes Kapitbahay Yes 100 Beef Shawarma Rice Once a month
240 23 Yes Turks Yes 100 Chicken Shawarma Wrap Twice a week
243 21 Yes Kapitbahay Yes 100 Chicken Shawarma Wrap Once a week
248 19 Yes Turks Yes 100 Chicken Shawarma Wrap Twice a week
252 20 Yes Turks Yes 100 Chicken Shawarma Wrap Twice a week
255 18 Yes Kapitbahay Yes 100 Chicken Shawarma Wrap Once a week
257 35 Yes Shawarmahan Yes 100 Beef Shawarma Wrap Twice a week
258 23 Yes Turks Yes 100 Beef Shawarma Wrap Twice a week
259 43 Yes Shawarmahan Yes 120 Chicken Shawarma Wrap Twice a week
261 41 Yes Kapitbahay Yes 100 Chicken Shawarma Wrap Twice a week
271 42 Yes Kapitbahay Yes 100 Chicken Shawarma Wrap Twice a week
273 39 Yes Shawarmahan Yes 100 Beef Shawarma Wrap Twice a week
274 38 Yes Kapitbahay Yes 100 Beef Shawarma Wrap Once a week
281 20 Yes Kapitbahay Yes 120 Beef Shawarma Wrap Once a month
285 21 Yes Turks Yes 100 Chicken Shawarma Wrap Twice a week
288 30 Yes Turks Yes 100 Chicken Shawarma Wrap Once a week
290 32 Yes Turks Yes 120 Beef Shawarma Wrap Twice a week
306 19 Yes Turks Yes 100 Beef Shawarma Rice Once a month
310 27 Yes Turks Yes 100 Chicken Shawarma Wrap Once a week
317 25 Yes Shawarmahan Yes 100 Beef Shawarma Wrap Once a week
329 13 Yes Turks Yes 100 Chicken Shawarma Wrap Twice a week
331 27 Yes Turks Yes 120 Chicken Shawarma Wrap Once a week
333 29 Yes Biryani Yes 120 Beef Shawarma Rice Once a week
341 17 Yes Turks Yes 120 Chicken Shawarma Wrap Twice a week
342 19 Yes Shawarmahan Yes 100 Chicken Shawarma Wrap Twice a week
343 19 Yes Shawarmahan Yes 100 Beef Shawarma Wrap Twice a week
344 22 Yes Biryani Yes 120 Chicken Shawarma Wrap Twice a week
347 23 Yes Shawarmahan Yes 120 Beef Shawarma Rice Once a week
348 22 Yes Shawarmahan Yes 120 Beef Shawarma Wrap Once a week
349 26 Yes Shawarmahan Yes 120 Chicken Shawarma Wrap Twice a week
362 50 Yes Biryani Yes 100 Chicken Shawarma Rice Once a week
363 17 Yes Biryani Yes 120 Chicken Shawarma Rice Twice a week
365 16 Yes Biryani Yes 120 Beef Shawarma Wrap Twice a week
382 24 Yes Turks Yes 120 Beef Shawarma Rice Twice a week
399 25 Yes Turks Yes 120 Chicken Shawarma Wrap Twice a week
400 26 Yes Turks Yes 120 Beef Shawarma Rice Twice a week
1. Possible Competitors
Valid Cumulative
Frequency Percent Percent Percent
Valid Turks 129 32.3 32.3 32.3
Shawarmahan 102 25.5 25.5 57.8
Kapitbahay 73 18.3 18.3 76.0
Biryani 96 24.0 24.0 100.0
Total 400 100.0 100.0
5. Products
6. Age
Cumulative
Frequency Percent Valid Percent Percent
Valid 10-19 159 39.8% 39.8% 39.8%
20-29 187 46.8% 46.8% 86.5%
30-39 25 6.3% 6.3% 92.8%
SHAWARMA SHACK
SURVEY FORM
Address :
Age :
Employment: Our business can create jobs which can be offered to the
people.
available to consumers.