Professional Documents
Culture Documents
Dissertation Manuscript
School of Education
W
Requirements for the Degree of
DOCTOR OF EDUCATION
IE
by
EV
March 2022
Approval Page
A Case Study of High School Student Perceptions of K-12 Online Learning and Its Impact
on Student Engagement and Academic Achievement
By
W
Brianna Parsons
Dissertation Chair: INSERT NAME Degree Held Date
IE Ed. D 05/03/2022 | 12:42:10 MST
INSERTShaw
Committee Member: Melanie NAME Degree Held Date
Abstract
Researchers have shown that the practice of online learning throughout all levels of education
has increased rapidly since the early 1900s (Hu et al., 2019). With the recent and ongoing
Coronavirus pandemic, many learning institutions have shifted to full or partial online learning.
(Lily et al., 2020; Sharfstein & Morphew, 2020; Subramanian et al., 2020). With this immediate
and abrupt shift to online learning, many education leaders, teachers, parents, and even students
became concerned about how learning online would affect the student’s overall success in
education (Sharfstein & Morphew, 2020). Therefore, the problem addressed by this study was
the decrease in academic performance and student engagement related to online learning in the
W
K-12 educational setting, as reported by numerous studies examining online learning in K-12
IE
education. Furthermore, the overall purpose of this qualitative case study served to examine high
school student perceptions of online learning and its impact on the academic achievement and
EV
student engagement of K-12 online learners. A sample size of 20 high school students in grades
10-12 enrolled in online courses during the 2020-2021 school year were chosen to participate in
PR
this study. Data related to student perceptions of their online learning experiences and the impact
on their overall engagement and achievement was collected via semi-structured interviews and
online questionnaires, which was highly effective for data triangulation during the analysis
process. The data from this study were analyzed using a qualitative data analysis software
(NVivo). Overall, in this study are the residual hopes that these findings will influence
educational leaders and teachers to focus on the areas students feel are vital to their success in
i
Acknowledgements
This journey has been one of the most rewarding experiences and has contributed greatly
to my growth as an educator. First and foremost, I want to thank Northcentral University for
granting me the opportunity to continue my studies and perfect my craft. The ongoing support of
everyone involved has been immeasurable. I appreciate you all more than you know. In addition
to this, I want to thank my family and friends for always encouraging me to remain positive and
confident during this treasured experience. To my husband and daughter, Curian and Harley, you
two are my everything and I am ecstatic to share this wonderful experience with the two people
in the world I love most. Finally, I dedicate this major accomplishment to my father Donald
W
Nicholson, and grandmother Carrie Mae Garner. You two were my biggest supporters. I wish
IE
you both were here. Thanks so much for always being on my side and cheering for me every step
ii
Table of Contents
W
Reconceptualizing Technology Integration in Education ....................................................... 21
Understanding Distance and Online Learning ........................................................................ 22
Examining Student and Learner Perceptions .......................................................................... 41
Summary ................................................................................................................................. 42
IE
Chapter 3: Research Method ......................................................................................................... 45
EV
Research Methodology and Design ........................................................................................ 45
Population and Sample ........................................................................................................... 47
Instrumentation ....................................................................................................................... 48
Study Procedures .................................................................................................................... 49
Data Analysis .......................................................................................................................... 50
PR
Assumptions............................................................................................................................ 51
Limitations .............................................................................................................................. 52
Delimitations ........................................................................................................................... 53
Ethical Assurances .................................................................................................................. 53
Summary ................................................................................................................................. 55
Implications............................................................................................................................. 82
Recommendations for Practice ............................................................................................... 86
Recommendations for Future Research .................................................................................. 89
Conclusions ............................................................................................................................. 90
iii
References ..................................................................................................................................... 92
W
IE
EV
PR
iv
List of Tables
W
IE
EV
PR
v
List of Figures
W
IE
EV
PR
vi
1
Chapter 1: Introduction
According to the National Center for Educational Statistics (NCES), approximately 19%
of all elementary and secondary schools offered one or more courses entirely online during the
2017-2018 academic year, which suggests that the majority of the K-12 learning institutions are
traditional in nature, allowing most of the learning to occur via direct instruction provided by
(Coronavirus) pandemic left many educational leaders and researchers struggling to determine
the best approach in educating students without increasing the spread of this deadly virus
(Subramanian et al., 2020). However, under careful consideration, most schools have now
W
opened their doors welcoming learners back to school, while others have chosen to implement
IE
full or partial online learning programs that allow K-12 students to continue receiving high-
quality instruction without being subjected to possible exposure to the virus from physically
EV
attending a traditional learning environment (Besser et al., 2020). This unplanned shift in
instruction had many parents and students worried about overall academics and the future of
PR
education worldwide as some students are not as proficient in this type of learning environment.
(Sharfstein & Morphew, 2020). In fact, numerous studies have found evidence that online
course-taking is less effective in the K-12 educational setting, citing poor academic performance,
decreased engagement, and low retention rates as specific areas of concern (Ahn & McEachin,
Research in K-12 online learning remains ongoing as many studies often produce mixed
results about the effectiveness of online learning. Numerous studies have examined online
However, very little research has focused primarily on student perceptions of the practices and
2
strategies used in online learning to promote increased student engagement and academic
achievement, particularly in the K-12 educational setting (Kumi-Yeboah et al., 2018). This gap
in research exists because many K-12 schools utilize face-to-face learning but are now moving
towards more innovative learning techniques and strategies that involve online instruction to
accommodate this ongoing health crisis in our country (Hart et al., 2019).
Online learning is a form of distance education in which students are provided course
content, lessons, activities, and other learning resources over the internet while also allowing
them to participate in virtual class discussions and receive feedback on submitted work and other
course assignments (Laaser, 2011; Nwankwo, 2015). The concept of online learning is often
W
used interchangeably with virtual or blended learning. However, virtual and blended learning are
IE
considered components or separate elements that fall underneath the wide-ranging concept
known as distance education (Khalil et al., 2020; Yang et al., 2019). According to Tzu-Chi
EV
(2020), distance education environments such as online, virtual, or blended learning are typically
considered self-directed. Tzu-Chi also asserts that students should be highly motivated and
PR
To help inform the field of distance education, student experiences and perceptions of
online learning and its impact on student engagement and overall academic achievement must be
examined. In fact, several studies often regard the position and views of students on certain
educational issues as highly insightful (Eom & Ashill, 2016). In other words, if students are
being forced to learn in an online manner through no choice of their own, their perceptions of
online learning strategies and the practice of online learning overall could contribute to the
The problem addressed by this study was the decrease in academic performance and
student engagement related to online learning in the K-12 educational setting. According to the
National Education Policy Center (2019), many K-12 online, virtual, or blended schools
continued to show low-performance ratings during the 2018-2019 academic year, although the
proportion of schools illustrating considerably acceptable ratings was higher than reported in the
previous year. Due to the recent coronavirus pandemic, educational leaders are working tirelessly
to determine the most effective approach in educating students through the implementation of
full or partial online learning environments that minimize student-teacher contact throughout the
W
instructional process (Lily et al., 2020, Sharfstein & Morphew, 2020; Subramanian et al., 2020).
IE
Even though many studies related to K-12 education have found positive effects of
online learning on student engagement and achievement, numerous findings suggest the opposite
EV
(Hart et al., 2019; Nyugen, 2015). A recent study examining enrollment, academic achievement,
and the effectiveness of K-12 online learning at an Ohio charter school found evidence that
PR
online instruction was, in many ways, less effective in comparison to students engaged in face-
to-face learning (Ahn & McEachin, 2017). In taking a closer look at the global shift to online
learning, a similar study examining student perceptions of distance learning strategies during the
academic engagement and retention since shifting to complete online instruction (Chen et al.,
2020). Students involved in this study also reported that their learning had worsened since the
Viewing the concept of online learning through the lens of students, their preferred
learning styles, and factors they believe impacts their learning is critical to help inform the field
4
of online learning, specifically in the K-12 educational setting (Curtis & Werth, 2015; Eom &
Ashill, 2016; Garthwait, 2014). Modern classrooms are filled with diverse student learners in
relation to their language development, learning abilities, and learning styles and preferences
(Kumi-Yeboah, 2020). Veletsianos (2020) argued that “in order to critique, understand, and
improve online learning, it must be examined with a full sense of empathy that student learners
deserve” (p. 6). Understanding student views will help improve online learning in many ways,
such as aiding curriculum and instructional developers in designing more effective online
W
The purpose of this qualitative case study was to examine high school student perceptions
IE
of online learning and its impact on the academic achievement and student engagement of K-12
online learners. Additionally, this study explored factors related to student perceptions that also
EV
impact online learning, such as motivation, learning preferences, and engagement strategies that
can ultimately help educational leaders improve K-12 online learning. The sample for this study
PR
included 20 students (grades 10-12) taking online courses at one of the largest high schools in
Jefferson County located in Birmingham, Alabama. Purposive sampling was used in selecting
participants for this study. Participants were chosen on the basis of meeting the eligibility criteria
and their availability to participate in the study. Study participants participated in informal open-
ended interviews or online questionnaires in which they were able to share their experiences and
perceptions of online learning. Additionally, other factors affecting online learning, such as
learning preferences and engagement strategies, were also examined. Of the 20 total participants
of this study, five students chose to engage in semi-structured interviews to share their
perceptions of online learning, while a second group of 15 students were provided similar online
5
questionnaires for the same purpose. This method of triangulation in case studies involves the
researcher using different data collection techniques within a single study to gain a deeper
understanding of the issue at hand. The two previously mentioned data collection techniques
were the primary form of data collection for this study. NVivo, a computer-assisted qualitative
data analysis software (CAQDAS), was the computer software that was chosen for data analysis
using its coding mechanism. Coding involves organizing and arranging qualitative data to search
for themes and relationships among the gathered information (Woods et al., 2016). Studies
exploring the future of secondary schools in our country expresses that there is a gap in research
related to student perceptions of online learning in K-12 as most studies focus on online
W
instruction as it related to colleges, universities, and other higher learning institutions (Jacobs,
IE
2016; Nguyen, 2015). Taking into account student perceptions and experiences with online
learning can provide insight into improving the field, ultimately improving education for all
EV
student learners.
The practice of online learning has increased rapidly since the early 1900s (Hu et al.,
2019). Researchers have shown that online learning in the K-12 educational setting has grown
exponentially over the past 15 years, with nearly 4.5 million K-12 online course enrollments via
online program providers during the 2014-2015 academic year (Evergreen Education Group,
2015; Hart et al., 2019). Early research in online learning aimed to understand the effectiveness
of online instruction compared to the traditional modes of teaching and learning since the
demand for distance learning seemed to increase during that time (Hu et al., 2019). Additionally,
much of this research focused primarily on postsecondary and higher education in regard to
instructional strategies when engaging in online learning (Hart et al., 2019; Martin et al., 2017).
The theoretical framework for this study is grounded in constructivist views of teaching and
learning the theory of social constructivism, Moore’s transactional distance model, and the how
people learn (HPL) framework as the foundation for exploring online learning in education.
The constructivist model provided a more suitable and appropriate theoretical basis for
studying student perceptions of online learning in K-12 education as it often emphasizes student-
centered learning that aims to increase motivation, engagement, and the overall autonomy of
learners in any instructional environment (Eom & Ashill, 2016; Pande & Bharathi, 2020).
Online learning requires a certain degree of self-regulation and self-control over what is being
W
learned (Alan, 2020; Greene et al., 2015; Tzu-Chi, 2020). The constructivist theory of learning is
IE
based on the belief that the student learner constructs knowledge and that effective learning
occurs when students can discover knowledge themselves at their own pace (Eom & Ashill,
EV
2016). Social constructivism is a branch of the constructivist model that also emphasizes
building knowledge by learning, but in a collaborative sense (Wolf, 2015). During this process of
PR
transactional distance model as a theoretical basis for understanding online and distance learning
G. Moore, this model assumes that if the transactional distance in online or distance learning is
reduced, learners will feel more satisfied with their learning experience (Major & Sumner, 2018).
In 1993, Aixu Zhang built upon Moore's theory by proposing that transactional distance can also
be a useful tool in measuring the difficulty students encounter in becoming actively engaged with
7
their online learning environment (Swart et al., 2014). This link between transactional distance
and student engagement and achievement in online learning constitutes the main theoretical
contribution of this study. In a recent study revisiting Zhang’s transactional distance scale, Paul
et al. (2015) explained that Moore and Zhang’s idea of transactional distance in education
focuses on three key elements related to the interactions online learners experience throughout
the instructional process. These three elements include examining the transactional distance of
student and teacher interactions, student and student interactions, and finally, student interactions
with course content. Analyzing these three elements is critically important as an increase in
transactional distance can often prohibit students’ active engagement with learning in the online
W
course (Bollinger & Halupa, 2018).
IE
Another educational, literary model that helps explain effective online learning is the
HPL framework, developed by the National Research Council. Similar to Moore’s transactional
EV
distance theory, the HPL framework also embraces active learning and comprises four important
principles, two of which contribute to the online learning literature. The learner-centered element
PR
focuses specifically on the learner, their learning styles, and characteristics while also
acknowledging the learners' prior knowledge and skills to the learning environment. The
community-centered element takes into account the context in which learning takes place while
also promoting a sense of community with similar shared goals (Bransford et al., 2000). Overall,
this study considered how students perceive online learning and how these perceptions can
contribute to the previous and ongoing research of online and distance learning to improve the
A qualitative case study method and design was used to examine how students perceive
online learning and the impact these perceptions have on student engagement and the overall
and usually aims to address the question of “how many” (McCusker & Gunaydin, 2015).
Therefore, it was decided that the quantitative methodology would not be appropriate for this
issue in education. Qualitative research involves gaining insight into the experiences of the
issue and the interpretation of events based on the experiences and perspectives of others
W
(Cooley, 2013; Austin & Sutton, 2014). Numerous studies exploring student perceptions in
IE
education that were qualitative in nature have contributed significantly to helping inform the
field of teaching and learning (Berry, 2018; Martin et al., 2020). This study involved
EV
understanding and providing a more in-depth look at student perceptions and the role they could
The primary source of data collection for this study was individual semi-structured
student interviews and online free-response questionnaires. A case study design was chosen as it
allows the researcher to use multiple sources of data gathered in different forms (interviewing,
online questionnaires). This method of triangulation in case studies often results in a deeper
understanding of the issue while helping the researcher present a more concise study (Santos et
al., 2020). Qualitative research usually consists of small sample sizes, which creates the
opportunity for increased interactions between researcher and participants. This study included
20 students being surveyed or interviewed. Data analysis was done via coding using a qualitative
data analysis software called NVivo, which involves organizing the qualitative data to identify
9
different themes and patterns that helps inform the study. The case study methodology allowed
the participants to share their thoughts and experiences by freely explaining their perceptions of
online. Overall, insights into how students perceive online learning will ultimately contribute to
the body of research related to improving online learning in elementary and secondary education.
Research Questions
Taking into account students’ perceptions and experiences related to online instruction is
critical to help inform distance learning in the K-12 educational setting. This qualitative study
focused on online learning, specifically in secondary education, and how students perceive
online instruction. Additionally, this study examined these perceptions and the impact they have
W
on academic achievement and student engagement in efforts to improve this particular area of
IE
teaching and learning. Two research questions were formed to address the purpose of this study:
RQ1
EV
How do high school students perceive the impact of online learning on student engagement?
RQ2
PR
How do high school students perceive the impact of online learning on academic
achievement?
planned online instruction that considers their perceptions and experiences with online learning.
Many believe that the role of an educator is to provide high-quality instruction to student
learners while also teaching other important skills necessary for them to be successful throughout
and beyond their time in academia. In fact, an educator’s charge is far more extensive as they
often brand themselves, life-long learners, in efforts of seeking out ways to continuously
10
improve learning for students (Grigoropoulos & Gialamas, 2018). During this confusing time in
education, educators are placing themselves in learning mode in order to figure out ways to help
those students placed in a full or blended online environment gain the most from learning. There
is a need for a sense of uniformity, structure, and consistency in the practice of online learning, a
set of standards that can be used to ensure that learning online is effective throughout all levels
of education. This study is important as it will help leaders understand what works well in
increasing student engagement and helping students achieve academic success in the online
learning environment using student perceptions and experiences from their role as an online
learners.
W
Many K-12 schools have reopened, some of which provide students with only one option
IE
of learning online. Many believe that online learning is possibly one of the most effective
strategies in minimizing the possible exposure of students and teachers to the deadly coronavirus
EV
(Bouznad & Ibourk, 2020; Sharfstein & Morphew, 2020). Understanding how to get students
area of interest among educational leaders and reformers during this detrimental time. Providing
students with more independence and a greater sense of control and autonomy over what is being
taught, the instructional methods used, and the pace at which learning occurs are critical factors
K-12 Online learning programs are becoming increasingly popular with the advancement
of technology in our society (Heissel, 2016; Sharfstein & Morphew, 2020). Increasing our
understanding of how students perceive online learning and how these perceptions may help
improve online learning in K-12 education can help minimize the risk of our students falling
behind academically due to this major disruption we are experiencing globally (Coetzee, 2018).
11
The research relative to online K-12 learning is often quantitative in nature, focusing primarily
online or distance learning. (Goralski & Falk, 2017; Jacobs, 2016). Therefore, more qualitative
studies in K-12 online learning could be beneficial as they are considered more exploratory,
allowing the researcher to unearth underlying reasons for a specific problem. The significance of
this study as compared to other online learning research is the fact that the views and feelings of
subject participants are the primary tools used in understanding how to increase and improve
student engagement and academic achievement in online learning and can ultimately help drive
new strategies and inform new theories and concepts related to the issue at hand. Overall, further
W
research into online learning could potentially shed light on some of the factors related to
IE
improving K-12 online learning, which is critical due to the challenges in education we are
currently facing.
EV
Definitions of Key Terms
Academic Achievement
PR
The extent to which a student has met their long or short-term learning goals and are
demonstrating positive results in relation to knowledge and material being provided in a course
(Nguyen, 2015).
Blended Learning
The practice of combining and/or integrating technology and online educational materials
with traditional learning practices often provides students with more flexibility to customize their
Distance Learning
provided to students through technological means in efforts to decrease the physical separation
of student and teacher during the learning process (Costa et al., 2020).
characterized by the students engaging in learning and learning activities being facilitated by the
Learner Autonomy
W
Refers to the learners’ ability to foster or take control of their own learning (Greene,
2015).
IE
Online Learning
EV
A form of distance learning in which all or a portion of course instruction and learning
activities are delivered online in order to engage students in the learning process (Garthwait,
PR
2014).
motivation to learn and their ability to monitor, direct, and regulate actions that helps them meet
Student Engagement
process. This includes learning and understanding course material while also mastering the
associated academic knowledge and skills in the process. (Martin & Bollinger, 2018).
13
Summary
Well-known author and motivational speaker Leo Buscaglia once stated, “Change is the
end result of all true learning.” Education in today’s society is constantly evolving. Change is
unavoidable, as we have all witnessed with the recent coronavirus pandemic. However, in the
midst of all of the doubt and uncertainty, learning must persist. In this particular case, online
learning is the solution many school leaders are turning to for education to continue globally
(Besser et al., 2020; Subramanian et al., 2020). Research in online learning has produced many
mixed results concerning the effectiveness of online learning. There are numerous studies related
to online learning that have shown an overall decrease in academic performance and engagement
W
of students learning online as opposed to their peers attending traditional learning institutions
IE
(Ahn & McEachin, 2017; Hu et al., 2019). With this unplanned shift to online learning being the
primary mode of instruction in K-12 education, it is highly important to examine how students
EV
perceive online learning as it will be vital to their overall success in education. This qualitative
case study examined online learning in secondary education by taking a deeper look at how
PR
students perceive online instruction. Furthermore, these perceptions were explored along with
their impact on academic achievement and student engagement in efforts to improve this
particular area of teaching and learning. Considering student perceptions and the factors related
to these perceptions that impact their success in online learning is necessary and may help
The purpose of this qualitative case study was to examine student perceptions of online
learning and the impact it had on their overall engagement and academic achievement in
education. Numerous research studies related to K-12 online learning provided positive results of
academic achievement and student success in online learning (Arnesen et al., 2020; Martin et al.,
2020). However, many recent online learning studies have also shown a decrease in academic
performance and student engagement, specifically in the K-12 educational setting (Ahn &
McEachin, 2017), which is the problem this study addressed. As a result of the current
coronavirus world health crisis, many schools of all levels of education around the globe are now
W
implementing full or partial online learning to circumvent teachers and students being exposed to
IE
the virus throughout the learning process (Julien & Dookwah, 2020; Schlenz et al., 2020). As
such, the abrupt transition to online learning has presented many challenges as educators
EV
continue to seek ways to improve learning for students in this particular type of learning
Online learning has been a very controversial topic since the early 1900s. Much of the
research is mixed (positive, negative, or null) concerning its effectiveness in helping students
reach academic success in education (Nguyen, 2015). As many schools and universities continue
to grow more diverse in relation to student learners, it is more important than ever to understand
how to maximize learning regardless of the type of learning environment students decide to be a
part of. This literature review delves into specific elements related to online learning, including
factors influencing its effectiveness and the theoretical frameworks that support and provide
insight into online learning in education. The specific components of the literature review
include: (a) defining online learning as an entity of distance education, (b) examining the modes
15
of online learning and factors affecting its success (c) understanding the importance of student
perceptions of online learning in education, (d) exploring learning styles and self-regulated
learning as two important factors impacting the success of online learning, (e) defining student
engagement, motivation, and academic achievement in education and (f) discussing the
theoretical framework that supports the need for improving online learning in education.
The literature for this study was compiled using research databases of psychology,
technology, and education library journals, including Sage Journals Online, ProQuest, ERIC,
APAPsycInfo, ScienceDirect, and EBSCOhost refined to only include recent studies conducted
within the past five years. Database searches included keywords and search phrases relevant to
W
online or distance learning, such as student perceptions of online learning, learner autonomy,
IE
student engagement, academic achievement, self-regulated learning, and effective online
learning strategies. Finally, the remainder of this chapter shares the theoretical basis and
EV
foundation for studying and understanding ways in which we can improve online learning for our
education is inevitable.
Theoretical Framework
The theoretical framework for this qualitative case study is heavily grounded in
constructivist views of teaching and learning and uses the theory of social constructivism,
Moore’s transactional distance model, and the How People Learn (HPL) framework as the
foundation for exploring online learning in education. The practice of online learning has
increased exponentially over the past decade (Evergreen Education Group, 2015; Hart et al.,
2019). Research in online learning is steadily growing as many leaders in education aim to
16
examine the effectiveness of online learning throughout the many levels of education (Hart et al.,
2019).
The theory of constructivism in education is based on the belief that the learner constructs
knowledge and that effective learning occurs when students use active learning techniques such
as experimentation and real-world problem solving to build on pre-existing knowledge and then
reflect on and discuss why and how their understanding is changing (Costa et al., 2019; Eom &
psychologist Lev Vygotsky in the 1930s, is a separate entity of the aforementioned theory that
extends on the constructivist viewpoint by noting that a constructivist learning environment also
W
supports the collaborative construction of knowledge through social interactions and
IE
collaboration throughout the learning process (Vygotsky, 1978; Wolf, 2015). Wolf stated that
Vygotsky believed that learning could be considered a social process. In other words, students
EV
could accomplish more academically in an appropriate learning setting consisting of students
collaborating and learning along with their peers while the educator monitors and facilitates. This
PR
process allows students to foster their learning (Costa et al., 2019; Greene et al., 2015). One of
the challenges of social constructivism as it relates to online learning is the fact that students are
interacting and collaborating less than they typically would if they were in the traditional
learning environment. This is due to the physical distance between them and the problems some
students may face when using technology to collaborate in groups online (Berry, 2018; Besser,
2020; Gillett-Swan, 2017). The issue of the distance encountered by online learners and how this
environment was addressed by professor and educational theorist Michael G. Moore in 1997.
Reproduced with permission of copyright owner. Further reproduction prohibited without permission.