Professional Documents
Culture Documents
Accountability is the aspect of administrative responsibility through which officials are held
answerable for general notions of democracy and morality as well as for specific legal mandates.
Elected and appointed officials are working directly for the public. Their wages and benefits are
paid by taxes of the public. As such, they are required to meet expectations and remain
accountable for the work that they are being paid to perform.
Public officials are accountable to the citizens who are also served by other persons and interest
groups to whom public officials must also be accountable. Such other persons include city
councils, administrators such as presidents, states’ legislatures, media, and professional
associations, among others. With the rise of and advocating for governance approaches that
portray the exercise of democracy as the chief mechanism of ensuring equal presentations of all
citizens’ concerns and interests in the tools of administration, concerns have been alarming on
the mechanisms that can ensure that governments are held accountable effectively.
To conclude, for a public administration to offer quality service as efficiently as possible the
country would need an improved administrative service. However, an improved public
administration poses some challenges, particularly in policy development and implementation.
The administration through governance should set targets for performance and set standards that
should be monitored in order to hold public officials accountable for their public actions.
Communities and citizens as consumers of public services expect policies that are effective and
feasible.