Name: Year & Sec: Date:

Activity 1. Personnel Management

Illustration/Organizational Structure:

OUTBOUND NETWORKS LTD, INC

Managerial Operative
Function Function

MANAGER PURCHASING MANAGER

( planning) (procurement)
Defining goals, Creating gaining the right kind of employees in
plan, and Establishing the required quantities to meet
strategy. company goals.

HEAD of the CALL CENTER TRAIN CUSTOMER SERVICES

REPRESENTATIVE
(organizing)
(development)
accomplish corporate goals, a
planned interaction between create a training plan or develop a
the work. guide or manuals to help employees
learn how to speak to customers.
TEAM LEADER
(directing) HR
directing the workers to (compensation)
carry out the plan. managing, analyzing, and determining the
salary, incentives, and benefits each
employee receives.
CENTER AGENTS OR REPS
(controlling) AGENTS
MONITORING ACTIVITIES, (integration)
ENSURING COMPLIANCE AND
controlling the actions in line helps customers with their questions and
with the strategy. addresses issues regarding products or
services.

IT
(maintenance)
ensure the release of his retirement
benefits at the time of his separation
from the organization.

MANAGER
(seperation)
managing the end of the employment
cycle.

The Outbound Network LTD Inc.'s organizational structures every employee has a crucial duty to perform for the company.

In Outbound Network LTD Inc. Manager creating plans, and establishing strategy. The head of the call center accomplishes corporate
goals, a planned interaction between the work. The team leader directs the workers to carry out the plan. Center agents or reps monitor activities,
ensure compliance, and control the actions per the strategy. Purchasing manager gain the right kind of employees in the required quantities to
meet company goals. Train customer service representatives to create a training plan or develop a guide or manual to help employees learn how to
speak to customers in managing, analyzing, and determining the salary, incentives, and benefits each employee receives. Agents help customers
with their questions and address issues regarding products or services.IT (maintenance) ensures the release of his retirement benefits of his
separation from the organization. Manager managing the end of the employment cycle.

In conclusion, the management and operational structure of Outbound Network LTD Inc. effective management involves defining
goals, creating plans, establishing strategies, and aligning the workforce with the organization's objectives. The roles of managers, call center
heads, team leaders, purchasing managers, HR, customer service representatives, and IT personnel are crucial for the organization's success,
including employee retention and development.