NATIONAL ECONOMICS UNIVERSITY

QTKDQTTT63A Phạm Quỳnh Trang

MANAGEMENT INFORMATION SYSTEM

Phạm Quỳnh Trang

ha noi - 2021
QTKDQTTT63A Phạm Quỳnh Trang

Table of Contents
1. General introduction.........................................................................................................................1
1.1 Data collection............................................................................................................................1
.................................................................................................................................................................1
.................................................................................................................................................................1
1.2 Report..........................................................................................................................................2
2. MIS use...............................................................................................................................................2
Bibliography................................................................................................................................................4

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TALBE OF FIGURES
Figure 1. How management information systems obtain their data from the organizatio's TPS........1
Figure 2: A sample MIS report................................................................................................................2
Figure 3. Actual Sales by Sales regions for Carpet cleaners..................................................................3

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MANAGEMENT INFORMATION SYSTEM

1. General introduction
In chapter 1, we define management information systems as the study of information systems in
business and management. The term management information systems serving management
level (MIS) also desigmates a specific category of serving management level functions.
Management information systems (MIS) serve the management level of the organization,
providing managers with reports and often online access to the organization's current
performance and historical records (Laudon & Laudon, 2014).
MIS summarize the report on the company y into MS files that are used to provide the
basic operations. Figure 1 show how a managers with reports. Figure 2 shows a
typical MS transforms transaction level data sample report from this system.
From inventory, production, and accounting

1.1 Data collection

Figure 1. How management information systems obtain their data from the organizatio's TPS
MIS
file
Data
Sales

Order
Order file

1.2 Report processing

system
data
Product change

In the system illustrated by this diagram, tree TPS supply summarized transaction data to the NIS
MIS
reporting systems at the end of the time period. Manager gains access to the organizational data
through the NIS, which provides them with the appropriate reports. Consolidated Consumer
Products Corporation Materials
Sales by Product and Sale Region 2005
Production

resource Reports
PRODUCT planning
PRODUCT SALES ACTUAL PLANNED ACTUAL
master

systems
CODE DESCRIPTION REGION SALES versus
Expensive Data

PLANNED
4469 Carpet cleaner Northeast 4066700 4800000 0.85
Accounting files

General
ledger
South 3778112 3778112 1.01
system Midwest 4867001 7867001 1.06
West 4003440 4400000 0.91
TOTAL 16715253 17550000 0.95
5674 Room freshener Northeast 3676700 3900000 0.94
South 3608112 4700000 1.19
Midwest 4711001 4200000 1.12
West 4563440 4900000 0.93
Figure 2: A sample MIS report

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2. MIS use

M Is usually serve managers primarily interested in weekly, momtinly; yearly, and yearly
resuits, although some NIS enable to drill down to see daily or hour], data ifrequired. NIS
generally provide answers to routine questions that have been specified in advance and hare a
predefined procedure for answering them. For instance, IS report might list the total pounds of
lettuce used this quarter by a fast-food chain or, as illustrated in Figure 2, compare total annual
sales figures for specific products to planned targets. These systems generally are not flexible
and have Little analytical capability. Most NIS use simple routines, such as summaries and
comparisons, 35 opposed to sophisticated mathematical models or statistical techniques.
Other types of business intelligence systems support more non-routine decision making.
Decision support systems (DSS) focus on problems that are unique and rapidly changing, for
which the procedure for aniving at a solution may not be fully predefined in advance. They try to
anster questions such as these: What would be the impact on production schedules if we were to
double sales in the month of December? What would happen to our return on investment if a
factory schedule were delayed for six months?
Although DSS use internal information from TPS and NIS, they often bring in information from
extemal sources, such as current stock prices or product prices of competitors. These systems are
employed by «super-user" managers and business analysts who want to uSe sophisticated
analytics and models to analyze data (Filip, 2007).

Actual sales by Sales Region for Carpet cleaners

6000000

5000000

4000000

3000000

2000000

1000000

0
Northeast South Midwest West

Actual sales by Sales Region for Carpet cleaners

Figure 3. Actual Sales by Sales regions for Carpet cleaners

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Bibliography
Filip, F. G. (2007, January-March). MANAGEMENT INFORMATION SYSTEMS: Managing the Digital Firm -
9th edition, authors: Kenenth C. Laudon and Jane P. Laudon (Book Review). International
Journal of Computers, Communication & Control, II, 103-105.

Laudon, K. C., & Laudon, J. P. (2014). Management Information Systems: Managing the Digital Firm
(13rd ed.). Prentice Hall Publishing House.

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INDEX
Decision support systems..................................2 management information systems.....................1
historical records...............................................1 TPS....................................................................2