Concerto KP3+ User Guide

KP3+
User Guide
Concerto™ KP3+ User Guide | 2
Table of Contents
Training Guide Icons ................................................................................................................... 5
Introduction to Concerto .............................................................................................................. 6
Machine Specifications ............................................................................................................... 7
Machine Characteristics ............................................................................................................. 8
Game Screen .................................................................................................................. 8
Candle and Topper .......................................................................................................... 9
One Key Reset Switch ................................................................................................... 10
Power ...................................................................................................................................... 11
Power Control Panel (Domestic) ................................................................................... 11
Power Supply ................................................................................................................ 12
Power Switch................................................................................................................. 13
Backplane ................................................................................................................................ 14
Backplane ..................................................................................................................... 14
Logic Box & Circuit Boards ....................................................................................................... 15
Main CPU (KP3+™ MPU) ........................................................................................................ 16
Main CPU ...................................................................................................................... 16
KP3 Memory Board and KP3+™ Game Software.......................................................... 18
Supported Printers .................................................................................................................... 19
Supported Bill Validators .......................................................................................................... 20
Drop Crew Training .................................................................................................................. 21
Drop Crew Training- Opening/Closing the Sub Door .................................................... 21
Drop Crew Training- Opening the Bill Door ................................................................... 22
Drop Crew Training- Closing the Bill Door ..................................................................... 23
Display Door ............................................................................................................................ 24
LED Control Board PDM2-ICON .............................................................................................. 26
Software Installation ................................................................................................................. 29
RAM Clear Procedure .............................................................................................................. 30
Full RAM Clear- All Reset ............................................................................................. 30
Konami Maintenance System (KMS) ........................................................................................ 32
KMS Main Screen ......................................................................................................... 32
Audit- Bill In ................................................................................................................... 34
Audit- Ticket In .............................................................................................................. 35
Audit- Ticket Out ........................................................................................................... 36
Audit- Cashout .............................................................................................................. 37
Audit- Game Event Logs ............................................................................................... 38
Audit- Game Event Meters ............................................................................................ 39
Audit- Game Recall ...................................................................................................... 40
Setup ...................................................................................................................................... 42
Setup- Credit Setup ....................................................................................................... 43
Setup- Communication Setup ........................................................................................ 44
Communication Channel Setup .............................................................. 45
Communication Controller Setup ........................................................... 46
Communication Validation Setup ........................................................... 47
Setup- Game Common Setup ..................................................................................... 49
Game Common Setup: E-Art Tab .......................................................... 51
Game Common Setup: Topper Tab ....................................................... 52
Game Common Setup: ButtonTab ......................................................... 53
Setup- Paytable Setup-Radiant Queen .......................................................................... 54
Setup- Denomination Setup........................................................................................... 55
Par Sheets .............................................................................................................................. 56
Diagnostic Main Screen ........................................................................................................... 58
Concerto KP3+ User Guide | 3

Table of Contents
Generic Options for Coinless Machines .................................................................................... 59
Appendix .................................................................................................................................. 62
Appendix A- Glossary of EGM Terms ............................................................................ 62
Appendix B- Glossary of Progressive Terms ................................................................. 65
Appendix C- Error Codes............................................................................................... 66
Konami Gaming Customer Service ........................................................................................... 70

Training Guide Icons
Several key images are used throughout this guide to call attention to important messages, tips
and warnings.
Whenever you see the following icons, be sure to pay close attention:
APPENDIX: A reference to an appendix ASSET: The process, transaction, and/or action

document that is needed to be performed
physically at the asset itself
CAUTION: A warning message STOP/COMPLETE: The process, transaction

or action is complete
JOURNAL: An area to write notes and/or NOTE: An important side note

document internal
processes/procedures
OBJECTIVES: Topics, transactions and/or TIP: A helpful hint or best practice

processes that will be explored
and learned
TROUBLESHOOTING: Suggestions on how

to troubleshoot a
potential situation

Introduction to Concerto™
This manual is for operators, technicians, distributors and Konami Gaming service personnel. It
provides useful information for operating the Concerto, to aid in the setup, operation, and
maintenance of the machine. Each section is conveniently labeled and contains detailed
descriptions and step-by-step instructions including relevant screen shots and best practice
recommendations.
The easy to use Table of Contents allows you to quickly and effortlessly find desired topics and
instructions.
In this training guide you will learn:
 Machine Specifications
 How to Identify Parts, Peripherals, and Equipment in the Machine
 How to Perform a RAM Clear Procedure
 How to Setup and Option the Game
 How to Troubleshoot and Run Diagnostics on the Game

Machine Specifications
Machine Specifications
Physical Specifications:
Cabinet Specifications
Height 59.84” 152.0cm
Depth (at Door) 18.00” 45.7cm
Depth (Cabinet) 15.60” 39.6cm
Width (Cabinet) *27.0” 68.6cm
Weight 275lbs. 170kg
Finishes Black Custom
Laminate
Finish
Available
*Minimum stand width requirements 28.0” (Game is 27.0”)
Environmental Specifications:
Line Voltage Input: 100-240 VAC,

50-60Hz
The following are based on an input voltage of
120 VAC
Power Supply input voltage 110 VAC: 108-120 VAC
(nominal 120 VAC) at 50-
60 Hz
Power Supply +12VDC, +24 VDC
Output Voltage
Current Draw at Rest 1.83 A (220 W)
Current Draw During Game 1.9 A (228 W)
Play
Maximum Operating 104°F (40°C)
Ambient Temperature
Minimum Operating 32°F (0°C)
Ambient Temperature
Maximum Surface Ambient 105°F (41.5°C)
Temperature
Minimum Surface Ambient 32°F (0°C)
Temperature
Maximum Relative Humidity 95% (non-condensing)

Machine Characteristics
Game Screen
The game theme screen contains useful information for game play, winning combinations, as
well as diagnostics. All pays are left to right only, unless otherwise specified in the game pay
table.
Middle
Lower
Margin
(Located under the lower section)
Game information is displayed in 3 places:
 Middle Section- Displays some hard tilts, errors, events, jackpots, hand pays, game
area, and number of fixed lines available
 Lower Section- Displays credits, bet and win areas. Also contains the denomination,
help, volume buttons and minimum bet information
 Margin- Screen tilt messages (located under the credit button)
 Yellow colored tilts have been fixed and will clear after the next game is played
 Red colored tilts need to be fixed and will change to a yellow message when
repaired
ASSET: Tilts may still require a turn of the reset key or opening the main door, resetting
the game, and then closing the door.

Candle and Topper

The Concerto may include an optional digital topper display, which has a candle positioned
above the topper. The topper can display a Konami logo, game E-art & game title, machine
denomination or the SeleXion logo.
Display Single Game SeleXion
Konami Logo Available Available
Game E-Art & Game Title Available Not Available
(game specific)
SeleXion Logo Not Available Available

Denomination Sign Available Available
The candle on top of the machine illuminates or flashes to alert floor attendants and slot
technicians that the machine is either in need of service or that the customer needs assistance.
The candle is located above the top box.
NOTE: Various color candle filters are available and are sometimes used to denote different
denominations of gaming machines.
Illuminated Light Indication

Top Lights
Solid colored  Game is disabled by the host system
 Customer needs assistance (e.g. change button
depressed)
Flashing  Door open
 Tilts
 Need for an attendant pay
Bottom Lights
Solid  Door is closed and a game has not been played
Flashing  Door open
 Tilts
Both Candles
Synchronized Flashing  Jackpot (attendant pay)
Disarray Flashing  When a door has been opened
 Game Tilt
When all doors are closed
Top Light  Will be extinguished
Bottom Light  Will remain lit steady until the game is played
NOTE: The lighting function is controlled by the options from the jurisdictionally specific RAM
clear used, and may differ from the above listed functions.

One Key Reset Switch
 TILT/RESET- A clockwise operation switch
 Used to reset attendant pay/jackpot conditions

 Clear tilt conditions
 AUDIT- A counterclockwise operation switch
 Used to access the Konami Maintenance System (KMS)

 Meter information
 Game recall
 Events
 Setup operations
 Diagnostics
 Out of service

Power
Power Control Panel (Domestic)

The Power Control Panel is located in the bottom right corner of the machine below the bill
validator assembly.
A/C Unit- Power Control Panel Fuse Locations- 110V A/C US
SAS Outlet Internal Fuse

for Line/Noise
Filter
(not shown)
10A Fuse for Main/Master
2A Fuse for Switched

Outlet
2A Fuse for SAS Fiber Box Power

Outlet and Unswitched Outlet
2A Fuse for Unswitched Outlet
5A Fuse for Power Supply

Power
Power Supply
The Power Supply assembly consists of two (2) switching power supplies:
Switching Power Supplies
1) 12 VDC Orange Wires
2) 24 VDC Yellow Wires
The red Solid State Relay is for monitoring A/C line voltage by the Main Board.
Detailed view of the inside of the power supply

Power
Power Switch
The Power Switch is a black rocker switch located on the left side of the cabinet, below and
behind the white cherry door switches.

Backplane
Backplane
The backplane is a board on which the main circuit boards of the EGM are connected,
providing processing power, memory, I/O and slots for plug-in cards.
To LCD Topper
Port Recommended Port Protocol Voltage Indicator LEDs

Number Usage LED3 24VDC Yellow
CNB35- LED2 12VDC Orange
EZ-Pay Comm SAS/Fiber Box Only
COM1 LED1 5VDC Red
SAS/Secondary Usage
CNB36-
Normal Game Comm Progressive
COM2
(SAS or Mikohn)
Progressive (SAS or
CNB37- Normal Progressive
Mikohn)/ Secondary
COM3 Comm
Usage

Logic Box and Circuit Boards
Logic Box and Circuit Boards
K3- IFB2
K3-MMB
CF K3.5 MPU
Logic Box
Component Location Function
K3-MMB Memory Board Power Up and Run Time- System and Comm chips
EEPROM, I/O Functions, Communications, Video, Sound,
K3.5-MPU Main Board
RTC, NVRam
K3-IFB2 Backplane (No memory) Interfaces with Main Board and Cables
CF Card Upper Left CF 1 System Program
CF Card Lower Left CF 2 RAM Clear
CF Card Upper Right CF 3 Game Theme
CF Card Lower Right CF 4 Extended Progressive

Main CPU (KP3+™ MPU)
Main CPU
Top View
Bottom View

Main CPU (KP3+™ MPU)
Top- CF1 (Linux-Required) Top- CF3 (Game and Windows- Required)
Bottom- CF2 (RAM Clear- Temporary) Bottom- CF4 (OPTIONAL-Extended

Progressive)
CF1 CF3
CF4 (not shown)

CF2 (not shown)

Memory Board and KP3+™ Game Software
KP3 Memory Board and KP3+™ Game Software

EPROMS (Required)
KGI_M501MLP003WD00
ROM 3 Radiant Queen
ROM 1
CF cards
EPROMs
KP3 Memory Board and KP3.5 Game Software

Component Function
ROM 1 Run Time (Version 008 or higher for KP3.5)
ROM 3 Power Up
CF Card 1 Linux®
CF Card 2 RAM Clear Only
CF Card 3 Game Theme and Windows®
CF Card 4 Extended Standalone Progressive (Not Shown- Optional)
CAUTION: Always check the CF3 and CF4 for the “Designator.” A designation of “M” on the
bottom of the CF card will indicate that it ONLY works on the new KP3.5 board.
Designator “L” for KP3- KGI_LLPSYSC075xx

Designator “M” for KP3.5- KGI_M501MLP003WD00

Bill Validators
Supported Printers
Ticket-in, Ticket-out (TiTo) printer machines are used to print out a slip of paper, with a barcode,
indicating an amount of money represented from the game play. These slips may be redeemed
for cash and/or reinserted into other EGMs, for which the remaining credit may be used for play.
Fl Gen 2
 FL Gen 2 & 3 Universal

 FL Gen 2 RS232
 Ithaca/Transact 950
 JCM TSP-02
 PayCheck 4
TROUBLESHOOTING: Handling a Printer Jam
In the event there is a printer jam, the machine will display “PRINTER JAM” or a similar message
on the ‘Game Area’ (middle of the screen) of the monitor. Clear the paper jam from the printer
then reset the paper. Insert the reset key into ‘TILT/RESET/AUDIT’ key switch, turn it clockwise
90° and return, thus, resetting the machine to game play mode.

Konami Maintenance System (KMS)
Supported Bill Validators

Accepts currency and tickets, face up in both directions, and displays the denomination of
accepted bills in the bill entry pathway.
Mars Cashflow 6607
 Cash Code
 IVizion
 JCM UBA 10 Standard, ICB, 11 Standard, 11ICB
 Mars SC6607
 Mars Cashflow w/EZ Trax
 Mars SC8307
 Mars SCM6607YE, 1000 Note
.
TROUBLESHOOTING: Handling a Bill Jam
In the event there is a bill jam, the machine will display “BILL JAM IN ACCEPTOR” or a similar
message on the ‘Game Area’ (middle of the screen) of the monitor. Clear the bill jam from the
acceptor then reset the validator. If necessary, reset the game.

Drop Crew Training
Drop Crew Training- Opening/Closing the Sub Door

To OPEN the sub door, PERFORM the following steps:
1) INSERT key into the cylinder on the right side of the cabinet.
2) TURN the key clockwise and PRESS the sub door lever
3) The sub door will automatically open. REMOVE the key from the cylinder
To CLOSE the sub door, PERFORM the following steps:

1) UNLOCK the sub door
2) RETURN the door to the original position until the latch engages
3) RE-LOCK the sub door

Drop Crew Training
Drop Crew Training- Opening the Bill Door
To OPEN the bill door, PERFORM the following steps:
1) INSERT the key into the cylinder on the ride side of the bill door
2) TURN the key counterclockwise
3) OPEN the door, TURN the key clockwise, then REMOVE from the cylinder
4) CONTINUE OPENING the bill door until it is completely open and HELD with the
magnet
5) TURN the key clockwise, then REMOVE the key
6) REMOVE the cashbox

Drop Crew Training
Drop Crew Training- Closing the Bill Door

To CLOSE the bill door, PERFORM the following steps:
1) REINSERT the cashbox

2) RELEASE the bill door from the magnet
3) INSERT the key into the cylinder
4) TURN the key counterclockwise
5) CLOSE the bill door
6) TURN the key clockwise, SECURE the door, and then REMOVE the key
7) VERIFY the door is secure
8) VERIFY the main game screen remains free of stacker or bill door errors

Display Door
Display Door
The release for the display
door is accessed by opening
the main door deck and
releasing the latch.
The display door is removed

by sliding the door up (an inch
or so), and then lifting it up and
off.
The release is hidden behind and under the main door deck.

Display Door
To REMOVE the display door from the monitor, PERFORM the following steps:
1) REMOVE the door (door is held by 3 pins on the top)
2) PUSH the release toward the back of the cabinet
3) PULL the latch bar away from the hook
4) CLOSE the deck (no need to latch the deck closed)
5) LIFT up on the display door then PULL the entire assembly toward you
5) REMOVE the nuts on the side of the monitor
6) LIFT up on the monitor and TILT forward
7) DISCONNECT the cables from the back of the monitor
To RETURN the monitor to the display door, PERFORM the following steps:
1) LINE the monitor up with the slots
TIP: Use the stud on the bottom of the slot to help you locate it.
2) PUSH the monitor against the game
3) PULL down
4) REPLACE the nuts
To REPLACE the door, PERFORM the following steps:
1) LINE up the top right frame surface with the machine
2) SLIDE the tongue between the game and monitor
3) CENTER it
CAUTION: Use caution, as sometimes cabling may get caught where the tongue is.
4) OPEN the deck, LATCH it, then VERIFY it snaps

LED Control Board PDM2-ICON

The LED Control Board is located on the lower back wall of the cabinet.

Icon Board
SW6
Daisy chain for LED synchronization

(same as a Podium cabinet)
To CHECK for LED Synchronization, PERFORM the following steps:
1) CONNECT the above referenced harness from EGM to EGM
2) START with the first EGM
3) END with the last EGM on the bank; however, DO NOT CONNECT the last game back to
the first, LEAVE them disconnected in the drop
CAUTION: DO NOT CREATE a continuous loop.

With DIPSW 1 through 5 “ON”, PERFORM the following steps:
4) POWER ON (without software)
5) Visually VERIFY the lights are changing to the same colors at the same time
6) (With software), VERIFICATION should be possible if the games boot at the same time
7) “In Diagnostics- Button and Door Frame LED” SET the sequence data to 248
8) SET each game to play

Software Installation
Software Installation
ROM 1 ROM 3
CF1 CF3
CF2 (RAM CLEAR) CF4
To ADD the software, PERFORM the following steps:
1) Add the Compact Flash Card to the Main KP3+ Board in Slot CF3 (located on the lower right
side)
2) PERFORM a full RAM Clear then reset the options to default
3) SET the options
NOTE: For more information on setting the options, refer to pages 42-55 of this manual.

RAM Clear Procedure
Full RAM Clear- All Reset
TIP: Prior to performing a RAM Clear- record all progressive meters, as well as, all game
settings.
To PERFORM a full RAM Clear, follow these procedures:
1) TURN the power OFF
2) OPEN the Logic Box door
3) REMOVE the MPU Board and INSTALL the RAM Clear (Game Initialization)
Compact Flash Card into the lower Compact Flash Card connector on the underside
of the MPU (CF Slot: 2)
4) REINSERT the MPU Board to its slot, by PRESSING firmly on the front edge of the
board, and then making sure that the board is fully engaged
5) POWER up the machine and PRESS the ‘flashing button’, when prompted, to
complete the RAM Clear procedure (Resets soft meters and EGM history)
6) PRESS the “CHANGE” button to reset all the settings to their default values
NOTE: Resetting all configurations is highly recommended for initial game setup,
conversions, platform upgrades and error recovery.
CAUTION: Pressing the “SPIN” button will keep all previous settings EXCEPT the
standalone progressive settings and current amounts.
TIP: When the setup menu is displayed, VERIFY every option on every screen.

RAM Clear Procedure
7) CONFIGURE, and VERIFY the EGM options by using the touchscreen menus or
the buttons
8) When finished changing the options, press the “Bet Max” button to exit and wait for the
screen below to appear
9) POWER “OFF” the EGM, REMOVE the RAM Clear Compact Flash Card from CF2 slot
10) POWER “ON” the EGM
This process is now complete.

KMS Main Screen
NOTE: The information in this guide is intended to highlight certain options for the EGM and
does not detail all options currently available. Refer to the KP3+ Setup Manual for a
comprehensive list and description of all available options.
Game site customers can log in to the Konami website www.gaming.konami.com to

access the KP3+ Setup Manual (available to view or download). Contact Konami
Customer Service by phone, 866.KGI.SLOT (544-7568) for further assistance or by
email at customerservice@konamigaming.com .
Field Service Technicians can log in to the FTP site to view (or download) the KP3+
Setup Manual for additional information.
The KMS Main Screen is accessed by turning the “Reset” switch counterclockwise to the audit
position. If the main door is closed, the only menu options available will be “Audit” and “Game
Recall.” The main door must be open to access the “Setup,” “Diagnostic,” and “Out of Service”
menu options.

To PUT the EGM out of service:
1) OPEN the main door

2) TURN the reset switch counterclockwise to the audit position, two (2) times
3) SELECT the “Out of Service” menu button
4) CLOSE the main door
To RETURN the EGM back to service:
1) TURN the “Reset” switch counterclockwise to the audit position two (2) times
TIP: The main door does not need to be opened to return to game play.

Audit - Bill In
To access the Bill In Log:
1) SELECT the “Audit” menu button from the KMS Main Screen
2) SELECT the “Logs” menu button
3) SELECT the “Bill In” menu button
4) SELECT the “Exit” button when finished
The Bill In Audit Log will display the last 80 records of bills accepted by the bill validator
detailing:
 Date
 Time
 Denomination of bill
TIP: To scroll through multiple pages of bill in records, use the “Previous Page” and the
“Next Page” menu buttons as needed.

Audit - Ticket In
To access the Ticket In Log:
3) SELECT the “Ticket In” menu button
The Ticket In Audit Log will display the last 40 records of tickets accepted by the bill validator
detailing:
 Date/Time
 Ticket Type
 Amount
 Last 4 Digits of the Validation Number
TIP: To scroll through multiple pages of ticket in records, use the “Previous Page” and
the “Next Page” menu buttons as needed.

Audit - Ticket Out

To access the Ticket Out Log:
1) SELECT the “Audit” menu button the KMS Main Screen
3) SELECT the “Ticket Out” menu button
The Cashout Audit Log will display the last 40 records of cashout events detailing:
 Date
 Time
 Player’s Credit (amount player had on the meter)
 Mini Game (amount awarded from any mini game triggered prior to cashout)
 Total Amount of Cashout
TIP: To scroll through multiple pages of ticket out records, use the “Previous Page” and

Audit- Cashout
To access the Cashout Log:

3) SELECT the “Cashout” menu button
The Cashout Audit Log will display the last 50 records of cashout events including:
 Date/Time
 Amount of credits
TIP: To scroll through multiple pages of ticket in records, use the “Previous Page” and

Audit- Game Event Logs

The Game Event Log is a running history of door openings, error codes, jackpots, etc.
listed by date and time of occurrence. 128 Events are cycled through detailed as first
in- first out.
To access the Game Event Log:

2) SELECT the “Logs” tab

Audit- Game Event Meters

The Game Event Meters display the last occurrence of important events. These events will always
show here until the RAM is cleared.
To access the Game Event Meters:

2) SELECT the “Meters” tab

Audit- Game Recall

To access the Game Recall:
1) SELECT the “Game Recall” menu button from the KMS Main Screen
Each game recall is comprised of at least two (2) screens.
1A) Screen 1- Text snapshot of game end detailing:

 Win
 Denomination
 Amount paid (if any)
 Total bet and lines played
Game recall includes the most recent 10 games played, including:
 Up to 50 Bonus Rounds/Free Spins

 Newest game is 1
 Oldest game is 10
NOTE: Only WV, RI, NC, General International and France RAM Clear key use the
standard style -40 games, 150 steps total.

1B) Screen 2- Graphical presentation of game end and each line won
1C) Screen 3+ Information includes bonus rounds and free spins
NOTE: The “Game Recall” menu will display the most recent 10 games, and up to 3 screens each
associated with the 10 games. The game recall numbering system explained is as follows:
Game 3/10-02/02
 Game 3 of the most recent listed 10

 Screen 2 of 2 associated with that game
TIP:
 To VIEW the next game, PRESS the “Cash Out” button or “Change” button.
 PRESS the “Spin” button to select detail
 PRESS the “Spin” or “Change” button to view screens within a game
 PRESS the “Bet Max” button to view a summary

Setup
The setup screen is where the options for the EGM are selected to edit configurations per the
casino or jurisdiction’s requirements.
To access the Setup screen:

1) SELECT the “Setup” menu button from the KMS Main Screen
 Options can only be changed when there are no credits on the machine
 Options that are highlighted are changeable without a RAM Clear
 Options that are not highlighted white may only be changed during a RAM Clear or
cannot be changed
 After an option has been changed, resetting/rebooting the machine may be required
before returning to the game play mode
TIP: To scroll through multiple choices, use the “Previous Item” and the “Next Item”
menu buttons as needed.

Setup- Credit Setup

To access the Credit Setup screen:
2) SELECT the “Credit Setup” menu button
3) CONFIGURE the options
 Credit Limit- The maximum number of credits in dollar amount. Default is $3,000. Non-
default range is $0.01- $99,999.99
 Hopper Limit- The maximum amount the machine can cash out at one time. The game
will pay credits up to this limit and pay remaining credits by ticket (no limit). If this option
is set to 0, the game will cash out player’s credits by ticket.
 Jackpot Reset Limit- Any single win over this limit is not eligible for resetting jackpot to
credit meter
 Machine Cashout Limit- The total amount the machine can pay with tickets and coins.
Any cashout over this amount will go to an attendant pay, even if the partial pay option is
enabled
 Ticket Limit- The maximum amount that can be printed on a ticket
 Mystery Jackpot Threshold- Any mystery jackpot win over this amount will result in a
jackpot handpay for the entire amount of the win

 Cash Limit- The maximum amount of cash allowed to be inserted onto the EGM. The
EGM should reject any cash if over this limit (International platform has the option to
include AFT and tickets.)
Including tickets/Vouchers (International)
 Disable: The machine does not include tickets and vouchers in the total amount
 Enable: The machine includes total amount with tickets and/or vouchers
Including EFT/AFT transfers (International)
 Disable: The machine does not include EFT/AFT transfers in the total amount
 Enable: The machine includes total amount with EFT/AFT transfers
 Secondary Hopper- Hopper limit when the ticketing system is not operational
 Jackpot Reset to Credit
 Disable: The machine will pay the jackpot amount by handpay
 Enable: The machine will pay the jackpot amount to the credit meter
 Partial Pay-
 Disable: Partial pay is not allowed. The machine will cashout by a cashout
device which is capable to pay out the entire cashout amount
 Enable: Partial pay is allowed. In cashout, the machine will use the hopper
and/or ticket as cashout devices. If the cashout amount is larger than the
cashout limit of each device and this option is allowed, the machine will cash out
the amount with the devices up to its limit.
 Residual Credits Gamble-

 Enable: The machine offers two (2) choices to the player:
1) Go back to the regular game or
2) Play the mini game
 Disable: The machine goes to handpay lockup mode if credits are left on the
credit meter after it pays out from the Secondary Hopper
 Auto Cashout-
 Disable: Make the machine disabled not to cashout by host
 Enable: If disabled by host while it’s enabled with credits on the credit meter, the
machine will cash out automatically

Setup- Communication Setup- Communication Channel Setup
To access the Communication Setup- Communication Channel Setup screen:

2) SELECT the “Communications Setup” menu button
Port Number Recommended Protocol

Port Usage
CH 1 Port 1 CNB35 Fiber optic EZ-Pay
Ticketing/Accounting Use Only
CH 2 Port 2 CNB36 Serial
Communications/Progressive
CH 3 Port 3 CNB37 Progressive/ Serial
Communications
CAUTION: Uncheck “LOCKUP” on the ticketing channel to prevent “Comm Host

Time Out Port # (n)”

Setup- Communications Setup- Controller Setup

An operator can configure external communication settings.
To access the Communication Setup- Controller Setup screen:

3) CONFIGURE items a-h (shown below)
4a) SET “Machine control” to gamesite specifications

4b) SET “Receive Time” to gamesite specifications
4c) SET “Ticket In/Ticket Out” to gamesite specifications
4d) SET “Legacy Bonusing” to gamesite specifications
4e) SET “EFT/AFT” to gamesite specifications
4f) SET “Linked Progressive” to NONE
4g) SET “Mystery Jackpot” to NONE

Setup- Communications Setup- Validation Setup

To access the Communication Setup- Validation Setup screen:
3) CONFIGURE items a-i (shown below)
4A) Validation Mode-
 No Validation: No validation scheme is used

 Standard: Validation scheme is used. Tickets can be printed but must be redeemed by
a cashier
 Secure Enhanced: Validation is by the game with data seeded by the system
 System: Validation is by the system
4B) Ticket Out-
 None: No ticket will be printed

 Cashout: Ticket will be printed for cashout only
 Promo Coupon: Ticket will be printed for promotional coupon only
 Cashout and Promo: Ticket will be printed for both cashout and promotional coupon

4C) Handpay Receipt-
 None: No handpay receipt will be printed

 Jackpot: Handpay receipt will be printed for jackpot only
 Cashout: Handpay receipt will be printed for cashout only
 Jackpot and Cashout: Handpay receipt will be printed for both jackpot and cashout
4D) Cashable Voucher Expiration- Sets the number of days before the cashable voucher
expires; which can be overridden by the system.
4E) Promotional Coupon Expiration- Sets the number of days before the promotional coupon
expires; which can be overridden by the system.
4F) UTC Offset- Local time offset to UTC time used for 2-D bar code tickets. This option is
meaningful only in conjunction with G2S/DM Extensions, and is set from the G2S host.
4G) Location- Operator editable text string for the location of the machine
4H) Address 1- Operator editable text string for line 1 of the address
4I) Address 2- Operator editable text string for line 2 of the address

Setup- Game Common Setup

To access the Game Common Setup screen:
2) SELECT the “Game Common Setup” menu button
Attract Mode:
Konami Attract Interval
The interval setting determines how often the Konami logo is shown.
 If set to “1,” the logo will be shown after every time the screensaver animation plays
 If set to “2,” the logo will be shown every other time the screensaver animation plays
 If set to “3,” the logo will result in every third time, etc.
Display Konami Logo On
This determines which screens the Konami logo will be displayed on. Options are:
 LOWER SCREEN
 UPPER SCREEN
 BOTH SCREENS
 NONE

Reel Spin Skip
When enabled, the player can stop the reels by pressing the spin button while the reels are
spinning.
Primary Display Resolution
The display resolution allows for compatibility with SYNKROS and other manufacturer’s picture-
in picture devices with different resolutions.
Use a resolution of 1680 x 1050 for EGMs with True-Time Windowing and 1920 x 1080 (Default
setting) for EGMs without True-Time Windowing.

 E-Art Tab
The following table describes how the images are displayed:
Chosen option Displayed

Standard E-Art Standard Image
Alternating E-Art Display may alternate between the

 Standard image
 Paytable image
Any other red buttons (except E- A keyboard (enter the number of

Art options) seconds to run each art screen)
Idle +
When a non-Monument and non-Family extended game is installed, the primary game E-Art is
now shown periodically during idle. The two (2) new settings for idle+ are:
1) E-Art (determine how long in seconds the screen is shown)
2) Meters (determine how long in seconds the screen is shown)
EXAMPLE: If E-Art is set to 5 and Meters is set to 7, then the primary game E-Art will display for
5 seconds before switching to the extended game meters which will be shown for 7
seconds before switching back to the primary game E-Art.

 Topper Tab
The Concerto may include an optional digital topper display which has a candle positioned above
the topper. The topper can display a Konami logo, game e-art & game title, machine denomination
or the SeleXion logo.
Display Single Game SeleXion

Konami Logo Available Available
Game E-Art & Game Title Available Not Available
(game specific)
SeleXion Logo Not Available Available

Denomination Sign Available Available

 Button Tab

The button tab allows an operator to choose which sub functions they wish to program for each of
the digital buttons.

Setup- Pay Table Setup- Radiant Queen
To access the Game Common Setup screen:

2) SELECT the “Pay Table Setup” menu button
3) CONFIGURE the options a-c (shown below)
a) HIGHLIGHT the applicable number of play lines

b) HIGHLIGHT the max bet from the drop down box
c) SELECT the correct percentage radio button from the correct denomination
column
TIP: Select pay table options before selecting denomination setup.

Setup- Denomination Setup

An operator can configure a default denomination of the machine. The game sets current game
denomination to the default denomination an operator configured when a specific period passes after credit
meter becomes zero. The denomination set as default denomination must be enabled in game
denomination.
To access the Denomination Setup screen:

2) SELECT the “Denomination Setup” menu button
TIP: Select pay table options before selecting denomination setup.

Par Sheets- Radiant Queen


Diagnostic- Main Screen

All of the diagnostics tests found on the Diagnostic Main Screen can be performed with or without credits on
the EGM, in the middle of a game, and depending on the tilt- in the middle of a tilt sequence.
Examples of Diagnostic tests:

 Candle testing can be performed in OUTPORT
 Game Software Version can be found in the MACHINE ID page without opening the logic box
 Paytable test can be found in GAME > COMBINATION TEST
 Bill Validator Software Version can be found in BILL ACCEPTOR
TIP: To toggle through multiple choices, use the “Previous Item” and the “Next Item”
menu buttons as needed. Once an item has been selected, CLICK on the “Select
Item” button. When finished, CLICK on the “Exit” button.

Generic Options for Coinless Machines

Generic Options for Coinless NON PROGRESSIVE $0.01 Game Machine
Setup- Machine Number Setup
Machine Serial Number 000000001

Asset Number 123456789
Setup- Locale Setup
Date Year/ Month/ Day

Time Hour/ Min/ Sec
Setup- Credit Setup
Credit Limit $3000

Jackpot Limit $1200
Primary Hopper Limit $ 0
Jackpot Reset Limit $1200
Ticket Limit $3000
Machine Cashout Limit $3000
Mystery Jackpot Threshold $ 0
Cash Limit $3000
Jackpot Reset to Credit Meter DISABLED
Partial Pay NOT ALLOWED
Residual Credits HANDPAY
Auto Cashout DISABLED
Secondary Hopper DISABLED
Setup- Cash Device Setup
Bill Validator JCM or MEI

Bills Accepted $1, $5, $10, $20, $50,
$100
Stacker Full NO TILT
Printer Ithaca or FutureLogic
Coin Acceptor NOT USED
Hopper NOT USED
Ticket Out Sound ENABLED
Show Paper Low Candle DISABLE
Non-Cashable Print Title PLAYABLE ONLY
Debit Print Title DEBIT TICKET
Demo Print Title VOID DEMO VOID
Demo Barcode Scanable DISABLE
Setup- Security Setup
#1 Coin In ON
#2 Coin Out ON
#3 Total Drop ON
#4 Jackpot Attendant Pay ON
#5 Total Bills In ON
#6 OFF
#7 OFF
#8 OFF
#9 OFF
#10 OFF
Drop Door Switch OFF
Fill Box Switch OFF
Setup- Communication- Communication Channel Setup
CH 1 (CNB35) Address 0 Protocol- Off

CH 2 (CNB36) Address 1 Protocol- SAS Lockup
Disabled
CH3 (CNB37) Address 0 Protocol- Off
Setup- Communication- Controller Setup
Machine Control CH2

Receive Time CH2
Ticket In/ Ticket Out CH2
Legacy Bonusing NONE
EFT/ AFT CH2
Linked Progressive NONE
Mystery Jackpot NONE
SDS Coupon NONE
Setup- Communication- SAS Protocol Setup
Remote Handpay Reset DISABLE

Handpay Queue NOT USED
Handpay Reporting DISABLE
G2S/DM Extension DISABLE
Setup- Communication- G2S Setup
No Settings at this time

Setup- Validation Setup
Validation Mode ENHANCED

Ticket Out CASHOUT
Handpay Receipt NONE
Cashable Voucher Expiration 0
Promotional Coupon Expiration 0
Location Address 1
Address 2
Setup- Communication Cashless Transfer
AFT In-house Partial
Setup- Communication Progressive Setup

No Editing Necessary
Setup- Standalone Mystery Jackpot Setup
No Editing Necessary
Setup- Sound Setup

Game Mode 12
Setup- Game Common Setup
Credit Intervention CREDIT UP

Credit Display Credit/Cash
Touch Panel Used
Setup- Pay Table Setup
(Enable Denominations, Percentages

for each Denomination, Lines and Bet
Per Line)
Setup- Denomination Setup
Game Denomination- (These values are

determined by Pay Table
Setup)
Default Denomination (SELECT)
Coin/Token Denomination (SELECT)
Accounting Denomination (SELECT)
Progressive Denomination (SELECT)
Setup- Progressive Setup
No Editing Necessary unless a

progressive is present

Appendix
Appendix A
Glossary of EGM Terms
Many of the words and phrases used throughout this training guide refer to the Electronic Gaming Machine
(EGM) components. Listed below are the most commonly used terms and their definitions.
Term Definition
All Reset Clears the contents of the backup memory such as the credit, software
meter, and game log and initializes the setting of the machine.
Audit Key Switch Key switch located on the right side of the machine, used to access the
audit menu.
Audit Meters General and detailed meters tracking coin in, coin out, attendant pay, and
bill in information.
Backplane PCB board located in the back of the machine behind the logic box.
Bill Entry The plastic bezel that guides the bill from the front of the machine into the
bill validator.
Bill Meters Internal meters that track bills in data.
Bill Stacker Door Lock Lock on the door of the bill validator restricting access to the stacked bills.
Bill Stacker Door Switch Security switch that activates when the bill stacker door is opened.
Bill Stacker Switch Security switch that activates when the bill stacker is removed.
Bill Validator Unit Unit that accepts valid currency while rejecting invalid bills.
Bolster Armrest.
B-top Intermediate top box.
Cabinet Speaker Speaker mounted inside the machine cabinet.
Candle Light mounted on the top of the machine, used to display errors, jackpots
or other conditions.
Cash Ticket Log Displays the history of cash tickets that occurred recently (ticket #, date &
time, amount of ticket, status, and validation information).
Cashout Log Displays the history of cashouts that occurred recently (date & time and
amount).
Clock Internal timing device used to track date, time, and year of events.
Coin Acceptor Device to identify coins.
Coin Drop Sensor Sensor to detect reverse coin movement.
Coin Entry The location on the main door where coins are inserted into the machine.
Coin Hopper Motor driven device used to return coins to the player.
Coin Track Unit Name for the coin traveling path.
Coin Tray Enclosure on the bottom of the main door used to catch and hold coins
paid from the hopper.
Control Panel Unit Button panel that houses the play button as well as other game buttons.
Controller The touch screen controller.

Appendix
Term Definition
Counter PCB PCB holding the EM meters.
Counter Unit Assembly consisting of the counter PCB and the housing, light, and wire
harness.
Dashboard The dashboard displays the game status information, attendant
messages, game instructions, denomination sign, and other meters.
DC Fan 12VDC cooling fan.
Door Lock Sensor Sensor used to determine the position of the door lock cam or door lock.
Drop Box Switch Switch used to determine when the drop door has been opened.
EM Counter Electro-mechanical counter (meter).
Event An occurrence that is tracked by the soft meters for display in an event
log.
Event Log Displays a list of the date & times and the factors of events that recently
occurred.
Event Meter Internal meter that tracks the cumulative number of events.
Function Button Buttons attached to the monitor mask on the left side of the game (usually
Cash Out, Pay Table, or Help).
Function Button Panel The assembly holding the function buttons.
Game Area The game area displays images that correspond to the game type.
Game Screen The game screen is composed of four areas which are game area, sub
game area, sub message area, and dashboard.
I/O Test Input/Output test.
JP Reset Jackpot reset.
Jumper sockets Sockets on a PCB allowing multiple settings by shorting the connector,
thereby changing the configuration.
Key Switch An electro-mechanical switch activated by using a key.
KMS Konami Maintenance System.
LED PCB PCB to control LED of bill acceptor.
Logic Door Lock Lock used to secure the logic door.
Logic Door Switch Switch used to monitor the logic door position (opened or closed).
Machine Type Series name of the machine cabinet.
Main Door The front door of the machine holding the player button panel, function
button panel, and the coin head.
Main Door Switch The switch monitoring the position of the main door (opened or closed).
Manufacture Date The date the machine was manufactured.
Menu The display structure for software meters, game recall meters, event
meters, option meters, diagnostic meters, clock, audit information, and
other miscellaneous meters.
Monitor Mask Panel to make the screen easier to see by blocking any light from the
inside.
Option Buttons Buttons used to navigate the menu items.
Out of Service An operator induced setting allowing no game play until reset.

Appendix
Term Definition
Play Button Panel The button panel holding the player buttons, e.g., Bet 1, Bet 5, Play 5
Lines, etc.
Power Supply Unit The assembly in the cabinet holding the power supply.
Power Switch Unit The assembly in the cabinet holding the main power switch.
RAM Random Access Memory.
RNG Test Inspects the on-board RNG (Random Number Generator).
ROM Read Only Memory.
Reset-Key A key used to clear error messages, jackpots, or attendant pays. Returns
the machine to game play mode.
SAS Board Slot account system I/F PCB.
Serial Number A unique number used to identify a particular machine.
Serial Number Plate Plate attached to the side of a machine with serial number, manufacture
date, and machine type information stamped on it.
Software Meters Internal meters used to track money movement, errors, and events.
Sub Game Area The sub game area displays the game title and featured game image.
Sub-Door The door mounted to the bottom of the main door. Allows access to the
bill validator stacker assembly.
Sub-Door Artwork Sub-door glass panel printed with the game theme design.
Sub-Door Switch Switch to sense when the sub-door is opened or closed.
Sub Message Area The sub message area displays the online commercial message or
another information message.
Top Box The upper enclosure mounted to the top of the cabinet.
Top Box Lock A lock to secure the top box door.
Touch Screen A screen that allows pressing of certain areas on the screen to act as
buttons or select options.
UART Universal Asynchronous Receiver Transmitter.
Video Monitor Unit RGB LCD used to display game information.

Appendix
Appendix B
Glossary of Progressive Terms
Term Definition
Address A unique numeric identifier for each device (interface card or media
player) used to direct the flow of information to and from the jackpot
controller.
Base Amount The starting point of a progressive level when first programmed.
Increment % The percentage of coin-in that will be added to the progressive level. For
example, 0.25% would mean that for every four ($4.00) dollars played, 1
cent ($0.01) will be added to the progressive level.
Level An individual progressive level set up within the jackpot controller and
displayed on the gaming machine main screen, gaming machine top
screen, or an overhead LCD.
Protocol Refers to the set of digital rules used for communication between
devices.
Reset Amount The amount a progressive level will start over at the base amount when
that level is hit and awarded.
Standalone Progressive A progressive level or set of levels programmed to run on only one
gaming machine.

Appendix
Appendix C
Error Codes
Code Screen Solution Reset Method
Message
Door Open
010 Main Door Open Close main door Auto reset
011 Drop Door Open Close drop door Auto reset
012 Logic Door Open Close logic door Auto reset
013 Sub Door Open Close sub door Auto reset
014 Bill Door Open Close bill stacker door Auto reset
015 Top Box Door Open Close top box door Auto reset
Attendant Pay
080 Attendant Pay Jackpot reset Reset key
082 Jackpot Jackpot reset Reset key
Coin Acceptor/Diverter Error
100 Coin Acceptor Check coin acceptor Open/Close Main
Malfunction and replace if Door
necessary
101 Coin In Error Remove jammed Open/Close Main
coins, verify coin Door
acceptor connected
properly
102 Coin Acceptor Check for blocked Open/Close Main
Malfunction coin acceptor Door
104 Extra Coin In Check coin acceptor Open/Close Main
Door
Coin Hopper Error
120 Hopper Empty Check coin hopper for Open/Close Main
jam or refill coin Door
hopper
121 Hopper Jam Remove jammed Open/Close Main
coins Door
Bill Validator
130 BV Device Failure Remove and repair Auto reset
bill validator
131 Bill Jam in Acceptor Clear bill jam Auto reset
132 Bill Jam in Stacker Clear bill jam Auto reset
133 Bill Stacker Full Remove bills from Auto reset
stacker or insert
empty stacker
Printer
160 Printer Disconnected Check harness to Auto reset
printer
161 Printer Offline Restart machine- If Auto reset
error continues,

Appendix
Message
replace printer
162 Printer Paper Out Refill printer paper Auto reset
163 Printer Jam Remove jammed Auto reset
paper and re-load
Touch Screen
180 Touch Panel Failure Re-start machine- If Auto reset
this error continues,
replace touch panel
Control Panel
190 Play Button I/O Error Check the connection Auto reset
with the control board
called K3-ICON
191 Play Button Lamp I/O Check the connection Auto reset
Error with the control board
called K3-ICON
Illumination
195 Illumination I/O Error Check the connection Auto reset
with the control board
called K3-ICON
EM Counter
200 EM Counter Check EM counter Auto reset
Accessed circuit
201 EM Counter Error Check harness to EM Auto reset
counter
Battery
221 Low Battery Voltage Replace battery and Auto reset
(Battery 1) restart machine
222 Low Battery Voltage Replace battery and Auto reset
(Battery 2) restart machine
RTC (Real Time Clock)
223 RTC Error Set the RTC at clock Auto reset
setup menu in KMS
mode
EEPROM
230 EEPROM Error Restart machine- If Auto reset
replace the MPU
board
231 EEPROM Error Restart machine- If Auto reset
replace the MPU
board
Thermometer
250 GPU Overheat Restart machine- If Auto reset
check the cooling fan

Appendix
Message
251 CPU Overheat Restart machine- If Auto reset
252 PCB Warning Restart machine- If Auto reset
Temperature this error continues,
253 CPU Fan Fail Restart machine- If Auto reset
Warning this error continues,
Communication
300 Comm Host Time Out Check harness and Auto reset
Port #1 interface board
between host and
machine
between host and
machine
between host and
machine
Self-Test On Boot Up
600 System Validation Verify EPROM of Restart machine
Program Mismatch validation program is
valid
601 System BIOS Verify EPROM of Restart machine
Mismatch system BIOS is valid
Self-Test On Run Time
700 System Validation Verify EPROM of Restart machine
Program Failure validation program is
valid
701 System BIOS Failure Verify EPROM of Restart machine
system BIOS is valid
Internal Software Error
740 Internal Software Restart machine- If Restart machine
Error- BV Device #(n) this error continues,
replace the MPU
board
741 Internal Software Restart machine- If Restart machine
Error- Printer #(n) this error continues,
replace the MPU
board
Reel and Reel Control Board
196 Reel Control Board Connect the reel or Restart machine
Comm Error reel control board

Appendix
Message
correctly
400-405 Reel #(n) Tilt Clear reel tilt Open/Close Main
Door and turn Reset
key
410-415 Reel #(n) Malfunction Clear reel tilt Open/Close Main
Door and turn Reset
key
450 Recovery Spin Recovery spin from Auto reset
any reel tilt
460, 463, 466, 469, Reel #(n) Backlight Check reel cable Open/Close Main
472, 475 (Top) connection, or LED Door and turn Reset
may have been aged. key
Replace reel
mechanism
473, 476 (Center) connection, or LED Door and turn Reset
Replace reel
mechanism
474, 477 (Bottom) connection, or LED Door and turn Reset
Replace reel
mechanism

Konami Gaming Customer Service
Konami Gaming, Inc.

585 Konami Circle
Las Vegas, NV 89119
702.616.1400
For 24-hour Customer support:
Customer Service
702.616.1480
866.KGI.SLOT
Option 1 – Games Service Support
Option 2 – Systems Technical Support
Option 3 – SYNKROS™ Parts
Email Support:
customerservice@konamigaming.com Domestic
ICS@konamigaming.com International
Website:
KonamiGaming.com
© Copyright Konami Gaming, Inc. 2015
Trade Secret – Do Not Copy Or Disclose. This Material Is Confidential And Proprietary, Being Exclusively Owned By Konami
Gaming, Inc., The Expression Of The Information Contained Herein Is Protected Under Federal Copyright Laws. Any Other
Use, Copying Or Disclosure Of The Material Or The Information Contained In The Material Without The Express Written
Permission Of Konami Gaming, Inc. Is Strictly Prohibited And May Be Subject To Civil And Criminal Penalties.

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KP3+

Concerto KP3+ User Guide | 3

Concerto KP3+ User Guide | 4

APPENDIX: A reference to an appendix ASSET: The process, transaction, and/or action

CAUTION: A warning message STOP/COMPLETE: The process, transaction

JOURNAL: An area to write notes and/or NOTE: An important side note

OBJECTIVES: Topics, transactions and/or TIP: A helpful hint or best practice

TROUBLESHOOTING: Suggestions on how

Concerto™ KP3+ User Guide | 5

In this training guide you will learn:

 How to Identify Parts, Peripherals, and Equipment in the Machine

 How to Perform a RAM Clear Procedure

 How to Setup and Option the Game

 How to Troubleshoot and Run Diagnostics on the Game

Concerto KP3+ User Guide | 6

*Minimum stand width requirements 28.0” (Game is 27.0”)

Line Voltage Input: 100-240 VAC,

Concerto KP3+ User Guide | 7

Game information is displayed in 3 places:

 Margin- Screen tilt messages (located under the credit button)

Concerto™ KP3+ User Guide | 8

Candle and Topper

SeleXion Logo Not Available Available

Illuminated Light Indication

Concerto KP3+ User Guide | 9

One Key Reset Switch

 TILT/RESET- A clockwise operation switch

 Used to reset attendant pay/jackpot conditions

 AUDIT- A counterclockwise operation switch

 Used to access the Konami Maintenance System (KMS)

Concerto KP3+ User Guide | 10

Power Control Panel (Domestic)

A/C Unit- Power Control Panel Fuse Locations- 110V A/C US

SAS Outlet Internal Fuse

2A Fuse for Switched

2A Fuse for SAS Fiber Box Power

2A Fuse for Unswitched Outlet

5A Fuse for Power Supply

Concerto™ KP3+ User Guide | 11

Switching Power Supplies

1) 12 VDC Orange Wires

2) 24 VDC Yellow Wires

Detailed view of the inside of the power supply

Concerto™ KP3+ User Guide | 13

Port Recommended Port Protocol Voltage Indicator LEDs

Concerto™ KP3+ User Guide | 14

Logic Box and Circuit Boards

CF Card Lower Right CF 4 Extended Progressive

Concerto™ KP3+ User Guide | 15

Concerto™ KP3+ User Guide | 16

Top- CF1 (Linux-Required) Top- CF3 (Game and Windows- Required)

Bottom- CF2 (RAM Clear- Temporary) Bottom- CF4 (OPTIONAL-Extended

CF4 (not shown)

Concerto KP3+ User Guide | 17

KP3 Memory Board and KP3+™ Game Software

KP3 Memory Board and KP3.5 Game Software

Designator “L” for KP3- KGI_LLPSYSC075xx

Concerto™ KP3+ User Guide | 18

 FL Gen 2 & 3 Universal

TROUBLESHOOTING: Handling a Printer Jam

Concerto™ KP3+ User Guide | 19

Supported Bill Validators

Mars Cashflow 6607

Concerto KP3+ User Guide | 20