COV Pre-Press Flowchart

Tarps

The customer Came on the Website

and Placed the order

Order Update on
the Admin as

Personalized Non-Personalized
Orders New Order Orders

Create proof file/

Design Team Personalized Tarp Team
mention concern

If have
No Personalization,
Personalization,
Comment & Images
Comment & Images

Run Automation
If have any query No query, Update the
Communicate with final details Ready for
Customer / Logo Approval & Run Automation Production
Non-
Personalied

Designer Comment Solidworks Cut Inproduction

Customer replied If any concerns/Error to

Query resolved, Personalized the fabricate the order If required to create
update the order production update order as
If customer not a new Cut-file
Customer Comment final details
provided required
details / required Reallocation Create Pre-Press Hold,
Mockup Approval Design Print file Process Deviation
& Kit-return
Tarp Team

Modified the Tarp Team

Query not If required changes Logo as per
resolved in Logo requirements Solve the query

Call the Cx to Unhold

solve doubts/concerns

Reallocation Reallocation
Support Team If required changes
Support Solidworks
in Mock-up
Query resolved, Have
No Query
update the Query
Order Status
final details Solidworks Cut Designer Comment
(same flow follow as above) (same flow follow as above)
Team Working