Pattern Identification Template Google UX Design Certificate

1. It was observed that 3 out of 5 participants had difficulty finding the

patient profile feature. This means that the patient profile button is
not visible.

2. It was observed that 3 out of 5 participants gave suggestions for

improvements to the app. This means that users are still thinking
about the product in its early stages.

3. It was observed that 2 out of 3 participants had difficulty

understanding the language of the app. This means that Users must
have the option to change the language of the app.

4. It was observed that 2 out of 3 participants had trouble

understanding the terms used. This means that the terms used are
not familiar to the user.

5. It was observed that 2 out of 3 participants had difficulty

understanding how the system worked. This means that it is
necessary to make the actions and options more visible to the user.

6. It was observed that 1 out of 3 participants found the product too

simple and could not understand the commands. This means that
the product needs to have high fidelity to produce better results.

Insight Identification Template

1. Based on the theme that: users had difficulty finding the patient
profile feature, an insight is: users need a more intuitive way to
access patient profile features.
2. Based on the theme that: users are still thinking about the product in
its early stages, an insight is: make a high fidelity version of the
product.
3. Based on the theme that: (users had difficulty understanding the
language of the app, an insight is: create a feature to change the
language in the app.