Professional Documents
Culture Documents
1mg.com Vignesh S
Vishnu Priya
AM.BU.P2MBA16061
AM.BU.P2MBA16062
STRATEGY MANAGEMENT : GROUP Vishnu S Babu AM.BU.P2MBA16063
6
Vivek Vikram AM.BU.P2MBA16064
Vivek Vijayakumar AM.BU.P2MBA16065
Ibin Iqbal AM.BU.P2MBA16066
AMRITA SCHOOL OF
BUSINESS
ABOUT THE COMPANY
Founded : 2012
Type of company : Private
Parent : HealthKartplus
Mission : To make healthcare understandable, accessible and affordable
Headquarters : Gurgaon, Haryana
Founders : Prashant Tandon, Vikas Chauhan, Gaurav Agarwal
Categories : E-Commerce, Internet, Health Care, Retail
Website : www.1mg.com
KEY POINTS OF THE COMPANY
VENDORS : Commissions
Fitness Supplements
Medial Devices
Personal care
Trends
Health conditions
Ayurveda
Lab Tests
Ask Doctor
Articles
MARKET OPPORTUNITY
Goods and Services Tax (GST) - Indian Reliance JIO with more than 100 million
Pharmaceuticals industry customer base
STRENGTH
• Deliver medicines to customers doorstep • Delay in delivering to the
• Availability of all medicines at one click destination
• Convenience in placing order through call
or by uploading prescription
OPPORTUNITY THREATS
Low ( Laws
and
regulations)
DEGREE OF RIVALRY
High (Competitive Industry, retailers strength)
BARGAINING POWER OF SUPPLIERS BARGAINING POWER OF BUY
THREAT OF SUBSTITUTE
High (Same
products are
available in the
retail store)
LEAN Unique Value Unfair Advantage Customer Segments
CANVAS Solution Proposition
• Promise/buy in bulk
• 1mg claims more than 5 Healthcare
million app downloads providers
• Provides innovative Online customers
Problem and sell at discount
model
• Non-availability of • Online platform. • Customers to access
all brands at one knowledge about healthcare content
• Can buy medicine and tools.
pharmacy store. by placing order by substitutes that can
• Less information often save 80%- 90% on • Acclaim top media
uploading the companies.
on prescription, prescription on the their healthcare bills.
medicines and • E-diagnostics service • Received m-
website or calling. billionth award for
reports aims to bring a similar
• Analyze the trends transparency to lab tests being best app in m-
of best medicines Key Metrics market, providing a health in South-Asia.
and diseases. • Track website traffics complete solution for
• Number of articles consumers most common
produced and healthcare need.
published.
• Online questions Channels
and answers. • Websites
• Blogs
• Social media
COST STRUCTURE Hosting
Customer Acquisition costs People, etc.
Distribution costs
Advertisement Revenue.
Vendor Commissions REVENUE STREAMS
REGULATORY ISSUES
According to 'Self-regulation Code of Conduct’ an e-pharmacy can only sell medicines with an
e- prescription.
Medicines can be sold only through the pharmacies which are duly registered under the Drugs
And Cosmetics Act.
Orders can be taken from the customer either over phone or internet from the areas where
the pharmacy retail license applies.
E-pharmacy players must partner with government.
All the medicines delivered must be verified and certified by the registered pharmacist.
An online pharmacy must ensure a proper mechanism to address the queries and grievances.
COMPETITORS
Providing best deals and discounts for new users as well as old users.
MobiKwik Super cash offer- availed for orders paid via MobiKwik wallet on 1mg. Max. super cash that can be
availed is INR 200.
1mg follows promise/buy in bulk and sell at discount model. Since prescription medicine, diagnostics and
preventive healthcare has a huge margin, it allows 1mg to buy in bulk at distributor/manufacturer (medicine) and
service provider (diagnostics & preventive healthcare). And, in turn sell it at discounted rates to consumer.
1mg tie up with a local medicine retailer in a particular area pin code, all the orders for that particular area are
forwarded to that vendor , he readies the medicine and the delivery boy from 1 mg collects the medicines and
deliver it to the customer. The discounts to the customers are borne by both the retailer and 1mg.
Focus on analyzing price differences across medicines and providing consumers with the most affordable option.
STRATEGIES THEY HAVE APPLIED
• 1mg is centered around cheap ‘generic’ medicines, which are drug products usually made once the original patent
has expired, allowing any company to produce the drugs at a much lower cost. It’s both a database of medical
information and an iPhone and Android app for ordering generic drugs via your phone.
• In 2015 1mg joined The Indian Internet Pharmacy Association (IIPA) officially formed with the mission to promote
and protect the public health by ensuring that its members operate in accordance with the existing Drugs &
Cosmetics Rules.
• After 100 crores Series B Funding 1mg grew to become the “Wikipedia” of medicine information, highlighting saving
potential of 70-80% on medicine costs by considering alternate brands for the same generic salt and creating
transparency for the consumer .
• Focus on creating more value for users using digital platform and technologies. do lot of targeted digital marketing
campaigns.
WHAT SHOULD THEY DO NEXT?