Practice 5

Scenario
Your company has received the following letter. Write a carefully-laid out letter in
reply when you have read the memo which follows the letter.
Star Bathrooms has received the following letter. Write a reply to it after you have
read the memo below from P. Keisey.
Star Bathrooms
1-7 Quarry Hill
Torquay, Devon
LX21 7PM

January 5th, 2019

Ref WB/18/LR/MVP
J.R. Higgins
Sales Department
Wholesale Bathrooms
100-130 Commercial Street
Gloucester, Gloucestershire
PR00 1VW

Dear Mr. Higgins,

Quarterly Order for Bathroom Suites and Fittings

Will you please send the above as usual plus the following additional items?

• 20 Cavalier bathroom suites (5 green, 5 pink, 10 white)

• 10 Artiste bathroom suites (white)

• 40 Artiste shower units (standard model)

As always, any day of the week except Sunday will be convenient for delivery.

Yours sincerely,

Len Roach

General Manager
MEMO
To: J.R. Higgins
From: P. Keisey
Subject: Possible new business
Date: December 10th, 2018
Star Bathrooms are expanding and discounting their goods from January 1st. I
suggest when they place the next order you (Higgins) let Bill Rogers, Senior Sales
Rep, acknowledge it and ask for an appointment with Mr. Roach. If we can get
large regular orders, we can sell at lower prices. This could be a chance to have
Star Bathrooms as our biggest customer.