We the problem, | would appreaate your [state the specific action you want]. Enclosed are cues
[copies. -ot originals] of my records (receipts, guarantees, warranties. canceiled checks, contracts, mode!
and serial numbers, and any other documents] concerning this purchase!repas
| look forward to your reply and a resolution to my problem. | will wait [set a time limit] before seeking third-party
assistance. Please contact me at the above address or by phone [home or office numbers with area codes}
‘Sincerely.
[Your Name}
[Account Number}ADJUSTMENT LETTE 7)An adjustment letter is normally sent in response to a claim
or complaint. If the adjustment is in the customer's favor.
begin the letter with that news.
If not, keep your tone factual and let the customer know that you
understand the complaint‘August 29, 2018
MS. LEILA R. ESPINOSA
Vila Santana
Caloocan City
Dear Ms. Espinosa:
Greetings!
{As replacement of broken miror in transit on your order No. 96441, good item has been sent to you by p pad
‘express this moming
Thank you for bringing this mishap to our attention so that we can make to correct the problem as soon as
possible. Also, thanks for your thoughtfulness in having the damaged noted on the express receipt.
We are always glad to know that llr goods is in such good demand. and you can be sure that we wil do
‘everything possible to be able you to keep itin stock.
Very truly yours,
ROGELIO D. SANDOVAL
ManagerJanuary 20, 2017
MR. ERIC YATAL
Business Manager
Tiffany Chairs and Tables Co,
Ermita, Manila City
Dear Mr. Yatat
Greetings!
Can Tiffany Chairs and Tables Co. provide 1,000 pieces of goklen tiffany chairs and 500 pieces
‘golden tiffany tables to be delivered on February 5, 20177
We need to find a bulk supplier of tifany chairs and tables for our events company. Kindly answer
the folowing questions:
1. Can you provide us withthe total number of chairs and tables needed?
2. Can you deliver the products on February 5, 2017?
3. Do you accept credit card or cash only?
‘We will highly appreciate your immediate response to this letter for we are currently preparing for our
schedule events on February 14, 2017.{January 24, 2017
MR. ANTHONY HERRERA
Proprietor
| Elysian Events Specialists
Cubao, Quezon City
| Dear Mr. Herrera:
|
| SUBJECT: YOUR JANUARY 20 LETTER OF INQUIRY ABOUT OUR PRODUCTS
| re are the answers to your questions about our company's product We are glad to inform you that
‘we can supply your needed chairs and tables. We also wish to inform you that from Janua.y 1 to
January 21, 2017, we have a New Year promo which is 10% discount on all our products,
4. Yes, we can provide you the needed number of golden tifany tables and chairs.
2. Yes, we can deliver it as soon as you pay the total amount of the products
P ‘Yes, we accept credit cards.
SS elena ama
| We look forward to more business transactions with your company. Thank yougeeeesees: peeDear Mr. Gabriel
eetngs!
The sent councd of St. Matthew High School is planning to conduct a student onentation for the newly grade
‘seven (7) students of our school on June 25, 2016, Friday. at 9:00 AM.
In connection with this, may we request your good office to alow us to use the MullPurpose Hall for the said
‘activity on the said date. The Student Council ensures the cleanness and orderliness of the venue.
\We look forward to your favorable response to this request.
Respecthity yours,
CABALLES.
nt Council_—— a
ACKNOWLEDGMENT LETTER
i YDear Mr. Evans:
I received your comprehensive report | When | finish
studying it in detail, I'll send you our stimate for the
installation of the ECAT 1240 Pet Scanner
Thank you for preparing such a thorough anai , sis.
Regards,
ROGER VONBLATZeae ae ys
When you decide to accept a job offer, you cari notify your new
employer by telephone or in a meeting—but to make your decision
“ficial, you need to send an acceptance in writingDear Ms. Castro:
| am pleased to accept your offer of $44,500 per car as a Graphic
Lsigner with the Natural History Museum.
After graduation, | plan to leave Pittsburgh on Tuesday, June 2. | should be
able to find living accommodations and be ready to report for work on
Monday, June 15. If you need to reach me prior to this date, please call me
at 412-555-1212 (cell) or contact me by e-mail at jgoodman@aol.com.
| look forward to joining the marketing team-and working with the excellent
support staff | met during the interview.
Sincerely,
JOSHUA GOODMANSeeeeress, «128
REFUSAL LETTERWhen you decide to reject a job offer, send a wniten job refusal to
sake that decision official, even if you have already notified the
em, '9yer during a meeting or on the phone. Writing to an employer is
an important goodwill gesture
Be especially tactful and courteous—the employer you are refusing
has spent time and effort interviewing you and may have counted
‘on your accepting the job.