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We the problem, | would appreaate your [state the specific action you want]. Enclosed are cues [copies. -ot originals] of my records (receipts, guarantees, warranties. canceiled checks, contracts, mode! and serial numbers, and any other documents] concerning this purchase!repas | look forward to your reply and a resolution to my problem. | will wait [set a time limit] before seeking third-party assistance. Please contact me at the above address or by phone [home or office numbers with area codes} ‘Sincerely. [Your Name} [Account Number} ADJUSTMENT LETTE 7) An adjustment letter is normally sent in response to a claim or complaint. If the adjustment is in the customer's favor. begin the letter with that news. If not, keep your tone factual and let the customer know that you understand the complaint ‘August 29, 2018 MS. LEILA R. ESPINOSA Vila Santana Caloocan City Dear Ms. Espinosa: Greetings! {As replacement of broken miror in transit on your order No. 96441, good item has been sent to you by p pad ‘express this moming Thank you for bringing this mishap to our attention so that we can make to correct the problem as soon as possible. Also, thanks for your thoughtfulness in having the damaged noted on the express receipt. We are always glad to know that llr goods is in such good demand. and you can be sure that we wil do ‘everything possible to be able you to keep itin stock. Very truly yours, ROGELIO D. SANDOVAL Manager January 20, 2017 MR. ERIC YATAL Business Manager Tiffany Chairs and Tables Co, Ermita, Manila City Dear Mr. Yatat Greetings! Can Tiffany Chairs and Tables Co. provide 1,000 pieces of goklen tiffany chairs and 500 pieces ‘golden tiffany tables to be delivered on February 5, 20177 We need to find a bulk supplier of tifany chairs and tables for our events company. Kindly answer the folowing questions: 1. Can you provide us withthe total number of chairs and tables needed? 2. Can you deliver the products on February 5, 2017? 3. Do you accept credit card or cash only? ‘We will highly appreciate your immediate response to this letter for we are currently preparing for our schedule events on February 14, 2017. {January 24, 2017 MR. ANTHONY HERRERA Proprietor | Elysian Events Specialists Cubao, Quezon City | Dear Mr. Herrera: | | SUBJECT: YOUR JANUARY 20 LETTER OF INQUIRY ABOUT OUR PRODUCTS | re are the answers to your questions about our company's product We are glad to inform you that ‘we can supply your needed chairs and tables. We also wish to inform you that from Janua.y 1 to January 21, 2017, we have a New Year promo which is 10% discount on all our products, 4. Yes, we can provide you the needed number of golden tifany tables and chairs. 2. Yes, we can deliver it as soon as you pay the total amount of the products P ‘Yes, we accept credit cards. SS elena ama | We look forward to more business transactions with your company. Thank you geeeesees: pee Dear Mr. Gabriel eetngs! The sent councd of St. Matthew High School is planning to conduct a student onentation for the newly grade ‘seven (7) students of our school on June 25, 2016, Friday. at 9:00 AM. In connection with this, may we request your good office to alow us to use the MullPurpose Hall for the said ‘activity on the said date. The Student Council ensures the cleanness and orderliness of the venue. \We look forward to your favorable response to this request. Respecthity yours, CABALLES. nt Council _—— a ACKNOWLEDGMENT LETTER i Y Dear Mr. Evans: I received your comprehensive report | When | finish studying it in detail, I'll send you our stimate for the installation of the ECAT 1240 Pet Scanner Thank you for preparing such a thorough anai , sis. Regards, ROGER VONBLATZ eae ae ys When you decide to accept a job offer, you cari notify your new employer by telephone or in a meeting—but to make your decision “ficial, you need to send an acceptance in writing Dear Ms. Castro: | am pleased to accept your offer of $44,500 per car as a Graphic Lsigner with the Natural History Museum. After graduation, | plan to leave Pittsburgh on Tuesday, June 2. | should be able to find living accommodations and be ready to report for work on Monday, June 15. If you need to reach me prior to this date, please call me at 412-555-1212 (cell) or contact me by e-mail at jgoodman@aol.com. | look forward to joining the marketing team-and working with the excellent support staff | met during the interview. Sincerely, JOSHUA GOODMAN Seeeeress, «128 REFUSAL LETTER When you decide to reject a job offer, send a wniten job refusal to sake that decision official, even if you have already notified the em, '9yer during a meeting or on the phone. Writing to an employer is an important goodwill gesture Be especially tactful and courteous—the employer you are refusing has spent time and effort interviewing you and may have counted ‘on your accepting the job.

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