Professional Documents
Culture Documents
clients’
response
By Writing Better Cover Letters
Marko Puric
10x
Contents
respo
01 09
03 11
Hook Credibility
05 13
07 15
onse
Intro
Introduction
Grab client’s
attention
If you don’t get the client’s attention in the first sentence - you lose
them.
To really HOOK a client, you need to hit them straight in their pain
point.
Here’s an example:
“The design of our app is solid, but users don’t seem to continue
using the app after they sign up.”
“Hey Joe, I understand you have problems with retaining users in your
app.”
Simple as that.
Clients will be happy someone reads their job post and actually
understands their problems.
Important - ALWAYS use the client’s name. If you don’t know it, find
their location and say something like: “Greetings to the USA ”
04
02
Problem
Awareness:
Understand the
pain points
Like an onion.
In that case, go even deeper and be more specific.
Here’s an example:
I understand
You have problems with user retentio
Signup flow in the app has too many step
You want to make the design accessible to all user
The identity verification process isn’t intuitive enough
06
03
Your Solutions:
explain what
you will do
Let them know HOW you’ll help them achieve their goals.
Here’s an example
I’ll make your signup a 2-step process with my strong UX skill
I'll create meaningful designs with UX design, user flows, and
prototyping best practice
I'll make all designs accessible, inclusive, and responsiv
I've previously worked on many apps with the exact same pain
points
08
04
Portfolio:
Show that
you can do it
IMPORTANT:
Here’s an example:
10
05
Credibility:
Make them
trust you
Or write about your experience, how many projects you’ve worked on,
etc.
Microsoft.com”
Or
Or
“I’m the founder of 2 startups, and I’m exceptionally familiar with the
broader process, problems, and struggles that aren't related only to
design.”
12
06
P.s:
Your proposal
grand finale
Or
“P.S. You have some of the best reviews from previous completed jobs
here on Upwork! I'm really excited about this opportunity ”
Or
14
Bonus:
Bonus
My full cover
letter example
I get that
I have been working as a UI/UX designer for over 10 years and worked
with 50+ healthcare startups and I’m excited for the opportunity to
work with you!
“P.S. You have some of the best reviews from previous completed jobs
here on Upwork! That’s super impressive
16
???
NOW What?
If you enjoyed reading this eBook and found it useful, share it with
your network.
Your support means a ton.
Happy freelancing!
16
I help freelancers
achieve financial
their dreams.
I’m a freelance UI/UX
linkedin.com/in/markopuric
www.marko.care
calendly.com/markopuric/upwork