+ .

-
Quality Function Deployment Correlation:
Positive No correlation Negative

2
Moderate Weak moderate

Relationships:

. . .

. . . .
Functional Requirements (How) Provide training Upgrade Improve teaching Develop a long- Gather student
for staff on facilities. methods. term financial feedback.
→ effective plan.
1
communication.
Customer Requirements - (What)
2 ↓
Communication and Support 3 3
3
Learning Environment 3 3
4
Quality of Teaching and Learning 2 2 3 3
5
Cost and Affordability 2 3 2 3 1
6
Training staff New and better Traning staff Payment in Continues
Target value technology installments feedback