DIPIKA GOHIL

HR & Talent Acquisition Specialist

E +918780752215  dipikagohil777@gmail.com q linkedin.com/in/dipika-gohil-25b564257/

e Dubai, United Arab Emirates

SUMMARY SKILLS

Experienced HR/ Talent Acquisition Specialist with 3+ years in Communication

Interpersonal
HR/Talent Acquisition across APAC and GCC regions. Specializes in
diverse sectors: IT, Retail, Manufacturing, Hospitality, Healthcare, Headhunting Trend Analysis

Banking, and Sales. Proven to lead 10 clients concurrently, managing

70 requisitions efficiently. Exceptional at building strong stakeholder Organizational Adaptability
connections. Seeking challenging assignments to drive continuous
improvement and enhance organizational effectiveness in a reputable Attention to Detail Stakeholder
company.
Time Management Bullhorn

EXPERIENCE Relationship Building TRAFFIT iCIMS

HR & Talent Acquisition Specialist Taleo Lever Greenhouse

IMS People - APAC & GCC 2022 - Present Ahmedabad
IMS People possible is an international staffing & recruiting company. BambooHR
(IT, Education Institutes, Banking Professionals, Retail, Light Industrial)

• Mentored and trained recruiters on LinkedIn recruiter usage and different search
tactics.
Handled 70 concurrent requisitions across IT, Retail, Healthcare, Manufacturing, and
•
EDUCATION
Banking industries.
• Analyzed the hiring trends in GCC & APAC regions to evaluate, execute the
recruitment roadmap. Bachelor of Business
Fostered strong relationships within the operating unit, gaining invaluable insight
Administration
•

into client needs.

• Exceeded the hiring targets by 20% and successfully recruited a team of 120+
developers and architects yilding 3 to 4% yearly company profit. Gujarat University
• Successfully spearheaded the recruitment process and achieved a remarkable 40% 2016 - 2019 Ahmedabad, India
increase in positions filled within a year.

DELF - A2
Talent Acquisition Specialist
Alliance Française de Delhi
EcodeDash - APAC & GCC 2020 - 2022 Ahmedabad
Delhi
EcodeDash is a multinational IT consulting firm.
(IT, Healthcare, Retail, Manufacturing, Banking Professionals, Sales)

• Handled more than 5+ big IT giants namely VMware, Cisco, Philips and Adaniin
closing their IT & Non-IT positions for APAC (Indonesia, Malaysia,Singapore, STRENGTHS
Philippines, China, and Japan), MENA and UAE (Dubai, SaudiArabia, Kuwait), South

•
Africa.
Closed positions on different tech stacks such as Magento, Angular, ReactJS, Vue.JS,
UI/UX, AJAX, Bootstrap, Java, Python, PHP, JQuery, IOS, Android, etc. I majorly utilized
 Strong Relationship Building
Established and maintained strong
Naukri.com and LinkedIn Recruiter for all tech relatedrequirements. connections with stakeholders, fostering
• Assessed employee needs and implemented targeted adjustments to benefits successful partnerships for talent acquisition.
packages, resulting in a 15% increase in overall employee satisfaction and retention.
Worked directly with stakeholders for updates on the recruitment process,
H
•

brainstorming on technical requirements and specifications of each role. Strategic Recruitment Planning
• Sourced excellent candidates from LinkedIn Recruiter (With Boolean andAdvance Designed and executed effective recruitment
Search options), Naukri.com, Indeed, Monster, Fiverr,Freelancer.com, and Upwork. strategies, leveraging market trends and
sourcing techniques to attract top talent.

n Communication and


Interpersonal Skills
Clear and concise communication,
facilitating collaboration with teams and
presenting hiring recommendations to
decision-makers.

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EXPERIENCE LANGUAGES

Customer Service Representative English Proficient

Justdial 2019 - 2020 Ahmedabad

India's No.1 local search service company providing online and telephonic Hindi Native
business information to users across various cities.
• Maintained a consistently positive, empathetic, and professional attitude toward Gujarati Native
customers, resulting in a 95% customer satisfaction rating.
• Responded promptly to customer inquiries, achieving a 90% resolution rate within
24 hours and ensuring timely and efficient service.
• Demonstrated strong problem-solving skills by acknowledging and resolving
customer complaints, leading to a 15% decrease in customer escalations.

• Developed in-depth knowledge of products, enabling accurate and comprehensive

responses to customer queries, resulting in a 20% reduction in customer callbacks.
• Provided regular feedback on the efficiency of the customer service process, leading
to the implementation of streamlined procedures and increased productivity by 10%.
• Ensured customer satisfaction through personalized and attentive customer support,
resulting in a 20% increase in customer retention and repeat business.

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