RACHNA VERMA

7002185054 rachnaverma060@gmail.com

EXPERIENCES
Genpact India Pvt. Ltd. | Nov 2022- Current
Process Associate
Review and moderate user-generated content for compliance
with community guidelines and legal requirements.
Collaborate with cross-functional teams to develop and implement
content policies and procedures.
PROFILE
Participate in regular team meetings and provide feedback on
To secure a position that will lead
moderation processes and tools.
to a lasting working relationshio in Conduct quality assurance checks on moderation decisions and
a people-oriented organisationt provide feedback to team members
that utilizes my experience and
enables me to make a positive
contribution to the company.
Life Insurance Corporation of India Ltd. | Feb 2020- Feb 2021
Probationary Development Officer

SKILLS Meeting the annual premium collection targets

Recruiting and training Lic advisors.
Team management skills
Supervising underwriting and claims.
Good communication Maintaining persistency level in renewals.
skills
Co-ordinating with various departments for settling issues related to
Business development claims, settlements etc.
Strategies Providing after sales support to policyholders, i.e helping them
Good interpersonal and make on time payment of renewals etc.
analytical skills

Proficient in Microsoft word,

excel google sheets and
EDUCATION
internet
Masters of Business Administra on | 2022-Current Narsee Monjee Institute of
Management Studies

LANGUAGES Post Graduate Diploma In Computer Applica on | 2016 I Dibrugarh University

ENGLISH Bachelor of Commerce, Accounting & Finance I 2011-2014 I G.S Lohia

HINDI ASSAMESE Girl's College

BENGALI

CERTIFICATIONS
Diploma in o ce automa on from Manipal Ins tute of Computer Educa on (MICE).

Certification In Typing ( English) from Assam Institute of Commercial Educa on with a

speed of 44wpm.
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