Professional Documents
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T E C H N I C A L R E C R U I T E R | A C C O U N T M A N A G E R | P R O G R A M M A N A G E R | H R O P E R A T I O N S
C O N T A C T P R O F E S S I O N A L S U M M A R Y
Results-oriented professional with a strong business acumen who
(414) 510-2318 uses proven methods and fresh approaches to effectively grow
Rohlinger.jessica@gmail.com business, strengthen customer relationships, develop successful
teams, and increase brand loyalty. Excellent communication, decision-
/jessicatrohlinger making, and management skills. Organized and thorough; can
accommodate a demanding schedule. Flexible and versatile, a well-
Steamboat Springs, CO rounded performer committed to continued excellence.
W O R K E X P E R I E N C E
S K I L L S
JESSICA ROHLINGER
T E C H N I C A L R E C R U I T E R | A C C O U N T M A N A G E R | P R O G R A M M A N A G E R | H R O P E R A T I O N S
E D U C A T I O N W O R K E X P E R I E N C E C O N T I N U E D
Bachelor of Science in Retail CUSTOMER EXPERIENCE SPECIALIST Jun 2019 – Apr 2020
Merchandising CorePower Yoga Headquarters, Denver, CO
2011-2015 ● Helped create a robust CRM that allowed for increasing
University of Minnesota – Twin membership sales and membership retention.
Cities, College of Design ● Supported the business by fielding inquiry phone calls,
voicemails, emails, and website feedback submissions.
Minor in Business, Management
SALES AND MARKETING COORDINATOR Jan 2019 – Jul 2019
2015 Little White Dress Bridal Shop | Eden Boutique, Denver, CO
University of Minnesota – Twin ● Developed client relationships by providing elevated customer
Cities, Carlson School of service, offering extensive product and industry knowledge,
along with a passion for the brand.
Management
● Maintained client relationships through the business’s CRM.
● Created and maintained boutique website and social media.
Study Abroad Semester in ● Effectively used my sales, merchandising, and marketing training
London, England and store sales reports to grow the business and KPIs, and to
2014 advise buying decisions.
● Strengthened the overall business by implementing outreach,
Imperial College networking activities, photoshoots, and planning and executing
on-site events.
A C H I E V E M E N T S & MERCHANDISER/ASSISTANT STORE MANAGER Sept 2016 – Oct 2018
A W A R D S Urban Outfitters, Inc., Boulder, CO
● Managed a $3.5 million revenue store and fostered a positive
ROAD TO CONTEST work environment by recruiting store staff, providing tailored
training to all new hires, including assessment and
Sept 2021 administration of core knowledge.
TEKsystems ● Maintained knowledge of, and ensured compliance with federal
Met an internal performance and state labor laws and regulations affecting human resource
functions.
target within a defined
● Responsible for developing payroll goals, managing payroll
timeframe. budget, and scheduling; monitoring and adjusting ROI and KPIs.
● Conducted all performance reviews, offered coaching and
DEVELOPMENT PERFORMANCE consistent communication to the team, and assisted in the
development of associates pursuing growth in the company.
Nov 2021
TEKsystems SOFTLINES MANAGER/ASSISTANT STORE MANAGER Jun 2015 – Aug 2016
Met internal performance metrics Kohl’s Department Stores, Minneapolis, MN
aligned to the development ● Managed a $10 million revenue store where I oversaw 10
specialty area. At least 1 year in departments and maintained a staff of 75 associates, 6 team
leads, and 1 area supervisor.
tenure in Recruiter role. ● Partnered with internal stakeholders (Regional Manager, District
Manager, HR, and Finance) to set sales and employee retention
DRIVES RESULTS goals throughout various seasons.
Nov 2015 ● Responsible for interviewing, onboarding, and conducting all
performance reviews, including conversation around
Kohl’s Department Stores compensation.
● Traveled to fellow district stores to assist in hiring, training, and
merchandising.
SHOWROOM INTERN Jan – Apr 2014
Surgery Group – Fashion PR Agency, London, England