Professional Documents
Culture Documents
Matrix
Matrix
Objectives
Responsiveness of
staff to inquiries,
concerns, and ⚫ ⧫
requests
Availability of
resources and
materials for ⧫
effective
communication and
support
Physical appearance
and cleanliness of
the institute's ⚫ ⧫
facilities
Comfort and
conducive learning ⚫
environment
- Up-to-date and
high-quality learning
materials and ◼ ⚫
resources
Effectiveness of
teaching methods ⚫ ⧫
and techniques
Reasonability of
course fees ⚫
Financial assistance
or flexible payment ⚫
options
Strong relation: ⚫
Moderate relation : ⧫
Weak relation : ◼