1.

Scrum Tools & Techniques:

o Jira, Trello, VersionOne for backlog management.
o Burndown Charts, Velocity for tracking progress.
2. Scrum Best Practices:
o Regular retrospectives.
o Cross-functional teams.
o Time-boxed iterations.
3. Scrum Team Key Metrics & Reports:
o Velocity: Work completed per sprint.
o Burn-down Chart: Remaining work over time.
4. Project Architecture:
o High-level design of the system.
o Components, modules, and interactions.
5. Stakeholder Management:
o Identify stakeholders.
o Understand their needs.
o Communicate effectively.
6. Handling a Tough Stakeholder:
o Active listening.
o Address concerns empathetically.
o Find common ground.
7. Requirement Gathering Tools & Techniques:
o Interviews, Workshops, Surveys.
o Prototyping, Use Cases, User Journeys.
8. Design Planning of IT Systems:
o Architectural Diagrams, Flowcharts, Wireframes.
o Design Patterns, Component Diagrams.
9. Approaching a Dev Developer as a Scrum Master:
o Understand their perspective.
o Facilitate collaboration.
o Remove obstacles.
10. Project Delivery Milestones:
o Key points in the project timeline.
o E.g., alpha release, beta release, production launch.
11. Information Gathering Before Starting a New Project:
o Business Case, Stakeholder Analysis.
o Project Charter, Risk Assessment.
12. Implementation Techniques:
o Big Bang, Phased, Pilot, Parallel.