AUTO DIALER

• LIVE CALL TRANSFER

Transfer live incoming calls to your available call center agents.
• CALL RECORDING FEATURES
Record your calls for better performance and legal purpose. Monitor call will
leads better agents performance on calls.
• AUTO REDIAL CONTACTS
Auto Dialer put all disconnected, not answered calls in a queue for Auto Redial.
• API FOR THE HELP OF DEVELOPERS
Integrated API for better performance of our developers. In-built API for almost
every features on customers interface.

• CALL SCHEDULING
Schedule all your calls from start till the end calls on daily basis to avoid calling
contacts out of hours.
PREDICTIVE DIALER

• INCREASE PACING
Dialer software will reduce the drop calls and maximum resource utilization.
• UPLOAD MAX PHONE NUMBERS
You can upload maximum phone numbers at a time and start your calling.
• ANSWERING MACHINE DETECTION
Dialer automatically detect answering machine and allow only those calls
which is answered by the live agents.
• EASY UPLOAD AND IMPORT
Easily upload your contact list and import for calling.
• BOOST AGENT PRODUCTIVITY
Helps in saving agent time which results in boost agent productivity.
 VERT-AGE PREDICTIVE
DIALER

LOGIN PAGE ADMINISTRATION PANEL AGENT PANEL

REAL TIME REPORTING

CUSTOMIZE CRM SOFTWARE

• CONTACT MANAGEMENT
Contact Management in CRM Software will help in collecting
and organizing customer’s data efficiently.
• LEAD MANAGEMENT
Lead Management helps in managing all your leads throughout
its entire lifecycle from starting till the lead closed.
• MANAGE TASKS AND DEALS
CRM Software will help in automatically record your tasks and
deals into customer information.
• CAMPAIGN MANAGEMENT
Use your campaigns by managing it from starting till the end.
Measure campaigns success with data-driven insight.
• REPORT AND DASHBOARD
Generating accurate reports is one of the most important key
features of CRM Software. Helps employee to perform daily
tasks better and upper management to take more business.
 VERT-AGE CRM SOFTWARE

LOGIN PAGE ADMIN PAGE

LEAD MANAGEMENT

• AUTOMATED LEAD CAPTURE

Having multiple marketing channel to increase awareness. Collect
more information and save it to dashboard using Lead
Management.
• INTELLIGENT ROUTING
Assigns incoming leads, to the available agents using set criteria.
New opportunities can be automatically assigned to the agents
using Lead Management Software .
• EMAIL INTEGRATION
Integrated Email can sync your inbox with leads. Save all the
conversation with the customer and capture all the information.
• LEAD QUALIFICATION
Using lead quality and scoring we can identify leads and chase the
best leads first.
• TASKS AND REMAINDERS
We can schedule tasks and set reminders, so the agents can focus
on the leads and no leads will be missed.
 VERT-AGE LEAD MANAGEMENT

ADMIN LOGIN

ADD ENQUIRY

ADMIN HOME
CLICK TO CALL

• Save Time
Click to call save your agents time on a few big levels, which
will eliminates typing the numbers on the phone.
• Call Recording
Click to Call Dialer will record calls for you and provide data to
refer back to later if they so choose
• Easily Configured
Simply configure your system with a few clicks, and you're
ready to go. It's that simple!
• Easy-to-use and one-click dialing
Make telephone calls simply by clicking on the contact’s
phone number in the Campaigners while using your current
telephone system.
• Improved call volumes and calling efficiency
One-click calling speeds up call volume to let sales people
quickly reach leads and convert more sales opportunities.
 VERT-AGE CLICK TO CALL

XXX-XXX-XXXX

XXX-XXX-XXXX
TICKET MANAGEMENT

✓ SUPPORT MULTIPLE LANGUAGES

Advanced ticketing software support multi language and easily
provide solution to customers. Make right decision and choose it
now.
✓ FULLY CUSTOMIZED
Ticket management software should be fully customized which
integrate in your brand easily.
✓ EASY MONITORING & REPORTING
Monitor all your agents work and generates real time report of
customers requirements and data.
✓ VIEW STATUS & SEND TICKET
You can view status about your generated ticket and also send this
ticket by email for further queries.
✓ PRIVATE & PUBLIC ACTION
Customers can see the information of the tickets which is related to
them no other ticket is visible to them.
 VERT-AGE TICKET MANAGEMENT

ADMIN LOGIN ADMIN HOME

 CHATBOT/ VOICEBOT

✓ MULTIPLE LANGUAGE SUPPORT

AI ChatBot is smart as it can understand customer local language and
provide them solution in their local language.
✓ ANALYTICS ENGINE
It allow to analyze data and stats based on the performance of the bot’s.
Manage bot replies, user queries and much more.
VOICEBOT ✓ VOICE BOTS
Some like to text and some like to talk. Create you own VoiceBot on your
platform and reach unique set of audience.
✓ WORKFLOW
There is no technical knowledge required to run a ChatBot, it automatically
use ultimate combination for the workflow and mange user queries easily.
✓ NO CODING REQUIRED
There is no need of coding required, it’s a place where you do not require
CHATBOT any technical degree.
 HOW AI CHATBOT WORKS

Analyze User’s Request

With Artificial
Intelligence
Identify Intent
Take Input and Entities
From User

Compose Real-Time
Response with Natural
Language Processing
 AI CHATBOT KEY FEATUES

Powerful NLP CRM Integration

AI Chatbot has NLP capabilities to Our intelligent Chatbot has a capability that it
understand what user write or speak for can easily be integrated with Customized
right answer. CRM Software to optimize workflow.

Cost Effectiveness Real Time Analytics

Using AI Chatbot will minimize the need AI Chatbots provide great user experience.
to hire agents for support so they are They offer user analytics in real-time for
cost-effective in the long term running your business successfully.
OBD/ IVR SERVICES
✓ Integrated with ACD
Our Automatic Call Dialer software and IVR Software is built and
using the same platform for working.
✓ Centralized IVR System
No matters where your teams are located, your customers will
use the same interface by using our IVR software.
✓ Professional Voices
Attract your caller with your professional voices. Your IVR
solution helps customers in recognizing our company brand.
✓ Right connection
IVR software directs your caller to the right agents with a
department they belong. Reduce the callers time with IVR
number.
✓ Call disposition
Enables outbound call center agents to effectively and easily
update data with latest information.
 VERT-AGE OBD
ADMIN LOGIN
REPORTS

DASHBOARD
INBOUND/ OUTBOUND SOLUTION

✓ Power Dialer
Automatically detecting and adding numbers from any webpage
and make quick call in less time.
✓ Integrated CRM
Integrated your call center with CRM and help desk tool to keep
all your record and conversations connected.
✓ Skill Based Routing
Route your calls teammates grouped by advanced skills and
technical specialty.
✓ Queue Monitoring
Inbound calling software manages all the callers in a queue and
quickly transfers them to the agents for the help.
✓ CRM Integration
In Inbound Software by using open API’s we can easily connect
customer data with your call centers.
 VERT-AGE DIALER
LOGIN PAGE

ADMIN LOGIN PAGE AGENT LOGIN PAGE

 VERT-AGE MOBILE APPLICATION

Vert- Age Dialer a complete Dialer

Software provider company for the call
centers. We deals in both Inbound and
Outbound Software Solution.

Here we introduce our Vert-Age Dialer

App that can help you to do Work From
Home easily. This application has all the
advanced features that can be required
to complete customers request.
LOGIN PAGE OUTBOUND HOME LOGOUT
 gothic

GET IN TOUCH
Xenottabyte Services Pvt. Ltd
B-86, First Floor, Sector 60, Noida,
Uttar Pradesh 201301
103, 1st Floor, B.No.4&5, Main
Madhuban Road Shakarpur Delhi-
110092 IN
0120 696 7401 / 9810057579
Sanjeev@vert-age.com
Sales@vert-age.com