TAYLOR FOSTER

PMP Certified Manager | Enterprise SaaS | Strategy Development

 help@enhancv.com q linkedin.com  San Francisco, CA

SUMMARY ACHIEVEMENTS

With over 7 years of experience in project management and a proven track record 40% Increase in Customer Acquisition
in leading SaaS product development, I excel in strategic planning, cross- s Led the launch of a new SaaS platform,
functional team leadership, and delivering results that exceed business objectives.
directly contributing to a 40% increase in
My expertise in enterprise software solutions and passion for innovation drive my
customer acquisition within the first year.
success in executing complex projects.

30% Improvement in Project Delivery

& Times
EXPERIENCE
Implemented Agile methodologies,
significantly improving project delivery times
SaaS Project Manager
by 30%.
Checkr 01/2020 - Present San Francisco, CA
• Led the development and launch of a new SaaS platform for enterprise clients, 35% Improvement in Product NPS
resulting in a 40% increase in customer acquisition within the first year.  Established a continuous feedback loop with
• Managed cross-functional teams of 20+ members, including developers,
clients, driving a 35% improvement in product
designers, and QA specialists, to ensure timely delivery of project milestones.
NPS.
• Implemented Agile methodologies to streamline project workflows, improving
project delivery times by 30%.
• Negotiated with key stakeholders to define project scope and objectives, 20% Increase in Team Productivity
securing a budget increase of 15% for critical development phases. b Fostered a culture of innovation and
• Conducted market research to identify customer needs and trends, guiding the continuous improvement, increasing team
product development process and enhancing user satisfaction by 25%. productivity by 20%.
• Established a continuous feedback loop with clients, incorporating user
feedback into product enhancements and driving a 35% improvement in
product NPS.
SKILLS

Senior Project Manager

Agile Methodologies Project Management
Salesforce 01/2017 - 12/2019 San Francisco, CA
• Oversaw a portfolio of SaaS projects, delivering 5 major updates on schedule
Cross-functional Team Leadership
and under budget, enhancing product functionality and customer satisfaction.
• Led a team of 15, fostering a culture of innovation and continuous improvement
that increased team productivity by 20%. SaaS Product Development
• Collaborated with sales and marketing teams to align project objectives with
business goals, resulting in a 10% increase in cross-sell opportunities. Strategic Planning Stakeholder Negotiation
• Developed and implemented a risk management plan that reduced project risks
by 40%, ensuring smoother project execution.
• Initiated and led a successful partnership with a third-party vendor, integrating Market Research Risk Management
advanced analytics features into our SaaS offering.
Vendor Management
Project Manager
Oracle 01/2014 - 12/2016 San Francisco, CA Customer Feedback Analysis
• Managed the rollout of a new cloud-based SaaS solution, achieving a 100%
adoption rate among targeted enterprise clients.
• Directed a team of 10, enhancing team efficiency and project communication
through the adoption of Scrum methodologies. CERTIFICATION
• Implemented a customer feedback system that led to a 20% improvement in
customer satisfaction scores. Certified ScrumMaster (CSM)
• Coordinated with product development teams to ensure project alignment with
Gained expertise in Scrum methodologies and team
customer needs and market demands.
leadership through Scrum Alliance.

EDUCATION Advanced Project Management

Focused on advanced project management techniques
Master of Business Administration and tools at Project Management Institute.

Stanford University 01/2011 - 01/2013 Stanford, CA

PASSIONS
Bachelor of Science in Computer Science
University of California, Berkeley 01/2007 - 01/2011 Berkeley, CA Outdoor Adventures
 Enjoys exploring the great outdoors, believing
that adventure and nature inspire creativity
LANGUAGES and innovative thinking.

English Native Spanish Advanced

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