Professional Documents
Culture Documents
Title: Agile Lead Business Analyst and Scrum Master | Specialized in Leading Verizon Wireless Post-pay Program with Expertise
in Cross-Functional Collaboration, Requirement Analysis, and Successful Program Implementation
Overview: Led Verizon Wireless Post-pay Program as Business Analyst/Scrum Master, collaborating with Release Train Engineers and Product
Owners; analyzed new program code impact on My Verizon online application/Mobile App, coordinating diverse teams for program success;
ensured effective communication, collaboration, and requirement capture with business, maintaining close collaboration with Development
and QA; evaluated data proposals, facilitated solutions, presented Business Story Success evaluation slides to management, and created JIRA
dashboards for business management & coordinated as a Release Lead for successful implementation of changes, improved current state of
systems/business processes.
Title: Digital Transformation Specialist: Orchestrating Acquisition of Client Financial Data for Streamlined Client Management
System
Overview: Managed acquisition of client financial data for Digital Transformation of Client Management System, simplifying multi-application
complexity; developed business process documents, captured requirements, and coordinated with Development And Testing Teams;
collaborated with the Project Manager to review solution delivery efficiency and presented project updates to clients while ensuring a seamless
and efficient delivery process.
Title: Driving Digital Transformation in Financial Reporting and Enhancing Application Value Management for Global Companies
Overview: At Cognizant Technology Solutions, as a Senior Systems Engineer, led the digital transformation of financial reports for a U.S.-based
insurance company, collaborating across departments to elicit and manage business requirements, ensuring stakeholder approval also as a
liaison between business and IT, established traceability, gathered user feedback during beta testing. Secondly, contributed to Application Value
Management Stabilization for a U.S.-based Energy & Utilities company, involving ticket pattern analysis, automation, and enhancing project
processes while addressing client escalations effectively.
Title: Spearheading Power BI User Adoption at HP and Conducting Data-Driven Analysis for E-Commerce Business
Overview: As a Senior Business Analyst, led two significant projects. Firstly, with HP, organized a Power Bi User Adoption Program, training
250+ users, creating instructional materials, and developing high-level Sales data dashboards using SSAS for data connection. Secondly, for an
E-Commerce Business, conducted data-driven analysis, communicated business requirements through clear models, performed sentiment and
product analysis, categorized customers based on reviews, and presented a successful proof of concept and collaborated seamlessly with
multiple teams to ensure the successful completion of both projects.
Title: Senior Business Analyst and Lead: Orchestrating Agile Success in Student Placement Line of Business
Overview: As a Senior Business Analyst and Lead/Scrum Master for the student placement LOB, collaborated with the Product Owner, led PI
planning, and maintained a prioritized product backlog; conducted proactive backlog refinement calls, ensured clear dependencies in Scrum of
Scrum meetings, and clarified requirements in daily stand-ups; coordinated with developers and testers for user acceptance testing, hosted
retrospect & internal team meetings, driving program success and conducted interviews and educated new joiners on Agile and the IDP system.
CERTIFICATIONS
Executive Certification in Advanced Data Science & Applications (In progress, expected to be certified by April 2024)
Certified SAFE 5 Practitioner
Data science with R programming and Business analytics with Excel - BI Certified
Six Sigma Yellow belt
Process Space
PERSONAL DETAILS
Date of Birth: : 19th March 1990
Languages Known: : English, Tamil
Address: : Chennai