M.

SHAHID AZIZ
+923177646201 · shahidwork9@gmail.com
https://www.linkedin.com/in/shahid-aziz-758524174/
Eid Gah, Near Chungi Number#9 Multan, Pakistan

E-COMMERCE MANAGER
Highly skilled ecommerce expert with a proven track record in driving online business growth and maximizing
sales revenue. Seeking a challenging position where I can leverage my expertise in ecommerce strategy, digital
marketing, and customer experience to contribute to the success of a dynamic and innovative company.
Committed to staying abreast of industry trends and emerging technologies, I am passionate about delivering
exceptional online shopping experiences and driving sustainable business growth in the ever-evolving digital
landscape.

STRENGTHS AND EXPERTISE

Inventory Management Search engine optimization Amazon Account Management

Social Media Marketing Google Marketing and Monetization Shopify Dropshipping
Digital Marketing Google ADX Approval Customer Relationship Management

EDUCATION
BSCS 2018-2022
NFC Institute of Engineering and Technology

PROFESSIONAL EXPERIENCE
Goldbits Solutions October 2019 - 2021
Social Media Marketing
Accomplishments:

Developed and executed comprehensive social media marketing strategies that resulted in a 50%
increase in social media engagement and a 20% growth in brand following within the first year.
Managed and maintained social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.),
creating compelling content, scheduling posts, and monitoring performance metrics.
Developed and implemented targeted social media advertising campaigns to drive brand
awareness, increase website traffic, and generate leads, resulting in a 30% increase in website
conversions.
Conducted thorough market research and competitor analysis to identify trends, target audience
demographics, and industry best practices, ensuring strategic alignment of social media efforts.
Monitored social media conversations, comments, and messages, responding promptly to
inquiries, comments, and customer reviews to maintain positive brand sentiment and customer
satisfaction.
mplemented A/B testing and optimization strategies to improve ad performance, targeting, and
messaging, resulting in a 25% reduction in cost per acquisition.
Analyzed social media performance metrics, including reach, engagement, click-through rates, and
conversion rates, and provided regular reports and insights to the management team.
Implemented A/B testing and optimization strategies to improve ad performance, targeting, and
messaging, resulting in a 25% reduction in cost per acquisition.
Stayed up-to-date with the latest social media trends, algorithm changes, and emerging platforms,
and recommended innovative strategies to drive brand visibility and engagement.
 Goldbits Solutions August 2017 - Present
Amazon Account Management
Accomplishments:

Managed and optimized multiple Amazon seller accounts, overseeing all aspects of account
management, product listings, inventory management, and performance monitoring.
Developed and executed effective Amazon marketing strategies, including sponsored product
campaigns, headline search ads, and product display ads, resulting in a 40% increase in sales
revenue.
Conducted thorough keyword research and implemented search engine optimization (SEO)
techniques to improve product visibility and organic rankings on the Amazon platform.
Implemented pricing strategies, including competitive analysis and dynamic pricing adjustments, to
maximize sales margins and maintain a competitive position in the market.
Managed product listings, ensuring accurate and compelling product descriptions, high-quality
images, and relevant keywords, resulting in improved conversion rates and customer satisfaction.
Resolved customer inquiries, issues, and escalations in a timely and professional manner,
maintaining a high level of customer satisfaction and fostering positive customer relationships.
Conducted market research and competitor analysis to identify opportunities for product
expansion, new market entry, and competitive positioning on the Amazon platform.
Implemented and enforced Amazon policies, guidelines, and best practices to ensure compliance
and mitigate the risk of account suspension or penalties.
Stayed updated with Amazon's ever-evolving platform, policies, and algorithm changes, and
recommended innovative strategies and tactics to maximize account performance and sales
growth.

References are available on request.