Position: Product Director, Software Engineering Platform Product Line

Metropolitan Transportation Authority (MTA)

Location: Hybrid Working Locations

About:
The MTA is North America's largest transportation network, serving a population of 15.3 million
people across a 5,000-square-mile travel area surrounding New York City through Long Island, southeastern
New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway
and commuter rail cars than all other U.S. transit systems combined.

 The MTA has begun work on its $51.5 billion 2020-2024 Capital Program, by far the largest in MTA
history.
 1 trillion in Physical Assets: the MTA is North America’s largest public transportation system; the MTA
has a $15.1 billion annual operating budget and owns assets valued at $1.0 trillion.
 8.8 million Customers Daily: the MTA system encompasses 736 railroad and subway stations; 2,080 miles
of track; 8,889 rail and subway cars; 5,725 buses; 7 bridges; and 2 tunnels.
 Reducing Greenhouse Gases: Thanks to MTA transit, New York is the most carbon-efficient state in the
nation. The system prevents 17 million metric tons of pollutants per year, while emitting only 2 million
metric tons. This makes MTA the single greatest reducer of greenhouse gases in the United States.
 Expanding Public Art: As part of its public mandate, the MTA runs one of the world’s largest, most
critically acclaimed public art programs. It includes more than 300 major permanent installations by local
and world-renowned artists, along with exhibitions and events, a poetry program, and a roster of performing
musicians.
 Active Counterterrorism: Since 9/11, the MTA has been a leader in national security; our “If You See
Something, Say Something” public campaign has been adopted across the nation. The MTA Police
Department runs special units in conjunction with the interagency counterterrorism task force. The
department’s K-9 Unit is one of the nation’s foremost facilities for K-9 security and Anti explosives
training.
 World-Scale Engineering Projects: the MTA oversees some of the nation’s largest infrastructure,
engineering, and architectural megaprojects, including the immense tunneling and construction work
involved in the Second Avenue Subway and the LIRR’s eight-track extension into a new train terminal 100
feet below Grand Central Terminal.
 An Innovator in New Technologies: In addition to advancing transportation technologies, the MTA is now
at the forefront of many new IT innovations, from customer apps and fare systems to Bluetooth train
signaling, vehicle tracking, 3D structural imaging, and cybersecurity.

Benefits:
The MTA’s provision of safe, clean, efficient public transportation is the lifeblood of the New York City area,
one of the world’s major economic hubs. It opens employment opportunities for millions of area residents,
linking them to jobs miles from their homes. It revives old neighborhoods and gives rise to new business
corridors. It links millions of residents and visitors to cultural, educational, retail, and civic centers across the
region.

The MTA values its employees and MTA employees value their jobs. The average tenure at MTA is 10.4
Years. That’s 3x longer than the national private sector average (3.7 years). MTA employee contributions are
more affordable than in large private companies. MTA offers excellent individual,
family, and domestic partnership healthcare coverage under the New York State Health Insurance Program
(NYSHIP).

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Job Summary:
The Product Director is responsible for developing and maintaining a product line of MTA applications and/or
infrastructure and in essence owns the product life cycle for many such products.

The Product Director Software Engineering Platform Product Line is responsible for establishing the
application development standards, secure coding techniques, and design patterns and methodologies for all
development platforms. Currently, the Enterprise Product team maintains applications on more than 25
development platforms (.NET, .net core, React Native, Azure, Azure Webapps & Serverless functions, AWS,
C#, C++, Java, Cobol AS400, Crystal Reports, Angular Node JS, Wordpress, Visual Basic, Python, Oracle
PeopleSoft PeopleCode, MS Dynamics, focus (Micro and WebFocus), Oracle forms, Drupal (PhP), PL/SQL,
etc.). Our goal is to consolidate, modernize and standardize on as few platforms as possible, taking into account
newer technology in the cloud (Azure, AWS, Google and Oracle).

The Product Director will be responsible for leading a team of Product Managers (L-4 Level Managers) that
each are responsible for one or more application-based and/or infrastructure-based products in addition to
developers that will develop documentation standards, establish code repositories and libraries, translate
standard reference architectures to application design and secure coding patterns on various development
platforms and establish the software development center of excellence. This position will also be responsible
for establishing roadmaps for software development platforms and to develop application development
standards for those new platforms in an agile environment.

The Product Director is responsible for management, staffing and supervision of the assigned products within
the assigned product lines.

This position also entails developing and maintaining highly effective, secure, and innovative information
systems to support the MTA’s goals and priorities.

Responsibilities Include:

Enterprise Product Planning

 Lead a team of product managers responsible for creating transformation roadmaps with long and short-term
plans for new and improved processes and policies. Manage product managers in the development of backlog
management and user-story build-out
 Lead others that will consist of one or more agile coaches, data analytic researchers and other digital
transformation personnel

Leadership
 Provide leadership in development of inter-team communication and cohesiveness; sustain culture and
supporting staff during organizational growth/changes.
 Provide direction on evaluation, selection, implementation and maintenance of information systems, ensuring
appropriate investment in strategic and operational systems.

Human Resource Management

 Attract, develop, coach and retain high-performance team members, empowering them to elevate their level
of responsibility, span of control and performance in conjunction with the IT Workforce Planning &
Workload Management office.
 Build Product manager expertise and competence to meet evolving demands within the Enterprise Product
Management unit.

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Financial Management
 Demonstrate consistent understanding of funding, communications and systems; recommend timelines and
resources needed to achieve the program goals.
 Maintain contact with key IT suppliers and collaborates through IT Business Management Services to
identify procurement contracts to support program related activities.

Strategy & Planning

 Assesses and makes recommendations on the improvement and re-engineering within division and work with
the stakeholders at the agencies at keeping the total cost of ownership down.
 Promote the use of employee self -service and mobile connectivity within products to reduce the reliance of
paper.
 Automation of business process creating in-line forms and approvals, reducing the reliance on manual
approves that could be untimely.

Acquisition & Deployment

 Coordinates and facilitates consultation with stakeholders to define business and systems requirements for
new technology implementations, developing business case and cost justifications for such initiatives.
 Provides direction on evaluation, selection, implementation and maintenance of information systems,
ensuring appropriate investment in strategic and operational systems.
 Advises MTA IT management in the changing trends and emerging technology and their potential use within
the MTA.
 Directs the development of the analysis required to determine if Information Technology projects should
follow a “Build” (develop with in-house staff) or “Buy” (cloud or packaged solution) methodology.
 Directs the development and implementation of new modules within assigned products.
 Advises on the selection, prioritization, development and implementation on products as they relate to the
selection, acquisition, development, and installation of MTA IT applications and infrastructure.

Management and Oversight

 Participates in overall business planning bringing a current knowledge and future vision of technology and
systems as related to the company’s goals.
 Responsible for monitoring various product progress on Information Technology deliverables ensuring that
the IT needs of the MTA are met on time and within budget, including identifying weekly, monthly and
annual performance targets to show progress on IT product projects.
 Ensure continuous delivery of product services through oversight of service level agreements with end users
and monitoring of product performance.
 Responsible for the recruitment, development, motivation, training and retention of a diverse and high
performing multi-level IT team professionals, conforming to budgetary objectives and Human Resources
policy and programs in conjunction with the IT Workforce Planning & Workload Management office.
 Develop business case justifications and cost/benefit analyses for IT spending and initiatives keeping
customizations to a minimum and total cost of ownership down.IT spending and initiatives keeping
customizations to a minimum and total cost of ownership down.

Qualifications:
 Advanced knowledge of information, mobile, Voice, Cloud, and Application Development technologies
and/or Infrastructure technologies

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 Successful track record in design of software systems to meet the current and future needs of a complex
transportation organization OR
 Successful track record in design and implementation of IT Infrastructure and related hardware and software
technologies to meet the current and future needs of a complex transportation organization
 Experience in the areas of strategic planning, business planning, data analysis, data reporting, and statistical
process control a plus
 Knowledge of legal and regulatory requirements pertaining to areas supervised a plus
 Excellent verbal/written communications skills
 Organizational skill, to manage a complex organization within a complex organization
 Financial/budgeting planning and management experience a plus
 Ability to fit in with the constant shifting needs and demands of the business Departments
 5+ years’ experience on a combination of multiple development platforms (Java, PhP, Python, C#, .Net core,
Node.js, React, etc.)
 Experience in Git (or similar version control) platform
 Strong application architecture experience
 DevOps and CI/CD experience a strong plus
 Secure coding experience using shift-left methodologies a strong plus
 5+ years’ experience in Cloud Application Design
 Experience in microservices and containerization (Docker, Kubernetes, etc.)
 Certifications in cloud architecture, development platforms are a strong plus

Education and Experience:

 A Bachelor’s degree in Computer Science, Business Administration, Engineering, Finance, Information
Services (or the equivalent of education and progressive responsible experience).
 Plus, a minimum of 12 years of Information Technology experience with at least 6 years of progressive IT
managerial experience.

Other Information:
As an employee of MTA Headquarters, you may be required to complete an annual financial disclosure statement
with the State of New York, if your position earns more than $101,379 (this figure is subject to change) per year
or if the position is designated as a policy maker.

Equal Employment Opportunity:

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to
veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including
military service members, to apply.

*In order to protect our employees and continue to provide safe and reliable service to our communities, as of November 14,
2021, we are requiring all new MTA hires to be fully vaccinated against COVID-19 prior to their start date. MTA will
consider exceptions for religious and medical reasons, where appropriate. “Fully vaccinated” means you must have both
doses of a 2-dose vaccine and two weeks have elapsed since the second dose or have received 1 dose of a 1-dose vaccine and
two weeks have elapsed since the dose. Proof of your vaccination status in the form of a CDC vaccine card must be
submitted prior to your start date.

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 This position is being handled directly by David Gomez Partners, Inc.
To apply, please send your resume to
David Gomez at David@davidgomezpartners.com, &
Charlie Sandoval at csandoval@davidgomezpartners.com .

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