STATEMENT OF WORK

IATA –DANGEROUS GOODS (DG)

Instructor Based Category 10 and 11
Courses in Support of the MMF
Programme

Capellen, Luxembourg

Version 1.3, dated 20 January 2020

IATA –DANGEROUS GOODS (DG), SOW Page 1 of 9, 21. Jan 2020

Table of content

1. NATO Support Agency........................................................................................................ 3

2. IATA Dangerous Goods Regulations training ...................................................................... 3

3. General Description of the Training Requirement................................................................ 4

4. Specific Description of the Training Requirement ................................................................ 4

5. Training Requirement ......................................................................................................... 5

6. Locations and Working hours .............................................................................................. 7

7. Training Facility and Use of IT Equipment ........................................................................... 7

8. Course Material.................................................................................................................. 7

9. Language ........................................................................................................................... 7

10. Examination and Certification ............................................................................................ 7

11. Other - Trainer/Instructor Qualifications and Competencies.................................... 8

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1. NATO Support Agency

1.1 The mission of the NATO Support and Procurement Agency (NSPA) is to
provide responsive, effective and cost-efficient logistics support services for
systems and operations. This support is provided – in times of peace, crisis and
war, wherever required – to the NATO Alliance nations, the NATO Military
Authorities and partner nations, both individually and collectively. The objective is
to maximize the ability and flexibility of armed forces, contingents, and other
relevant organizations to execute their core mission, in line with guidance
provided by the North Atlantic Council (NAC).

2. IATA Dangerous Goods Regulations training

2.1 The International Air Transport Association (IATA) is the trade association
for the world’s airlines, representing some 290 airlines or 82% of total air traffic.
IATA supports many areas of aviation activity and help formulate industry policy
on critical aviation issues. IATA trains thousands of aviation professionals and
businesses each year with a commitment to developing careers and a workforce
that makes their industry safe, secure, and sustainable.

2.2 The IATA Dangerous Goods Regulations (DGR) is the trusted source to
help to prepare, handle or accept dangerous goods shipments by air. Recognized
by the global airline industry for 60 years, the DGR is the most complete, up-to-
date, and user-friendly reference enabling to ensure shipments are compliant with
the latest regulations

2.3 The successful application of regulations concerning the transport of

dangerous goods and the achievement of their objectives are greatly dependent
on the appreciation by all individuals concerned of the risks involved and on a
detailed understanding of the Regulations. This can only be achieved by properly
planned and maintained initial and recurrent training programmes for all persons
concerned in the transport of dangerous goods.

2.4 Personnel identified in the categories specified in Tables 1.5.A (Annex A)

must be trained or training must be verified prior to the person performing any
duty specified in Tables 1.5.A

2.5 Recurrent training must be provided within 24 months of previous training

to ensure knowledge is current. However, if recurrent training is completed within
the final 3 months of validity of previous training, the period of validity extends

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 from the date on which the recurrent training was completed until 24 months from
the expiry date of that previous training.

2.6 A test must be provided following dangerous goods training to verify

understanding of the regulations. Confirmation is required of successful
completion of the test.

3. General Description of the Training Requirement

3.1 The Multinational MRTT Unit is the operational military unit of the
Multinational MRTT Fleet (MMF) Programme. The unit will operate Airbus 330
Multi Role Tanker Transport (MRTT) aircraft. The unit is located at Eindhoven Air
Base, the Netherlands (EHV) and Cologne-Wahn Air Base, Germany (CGN).

3.2 In accordance with the MMF Concept of Operation, the MMU will have the
capability to carry dangerous goods in accordance with IATA regulations. All MMU
members who are involved in the handling dangerous goods have to be trained on
the applicable IATA DGR (Annex A). These include but are not limited to aircrew,
Air Refueling Operators, Cabin Crew and personnel involved in planning and
tasking (Integrated Planning and Coordination Center)

3.4 Based on experiences from several (multi)national operators, the MMF

Programme decided to make use of Instructor Based Training (IBT) Courses for
all applicable initial and recurrent IATA DGR training.

3.5. Air- and cabin crew shall receive training on IATA DGR delivered by an IATA
certified service provider to the required level of expertise (Annex A) and will need
to successfully complete a written test.

4. Specific Description of the Training Requirement

4.1 IATA Category 10 - The Dangerous Goods Regulations (DGR) Category 10

course is designed specifically for flight crew training. This course shall be based
on the latest edition of the International Air Transport Association (IATA) DGR
Manual, currently the 61th Edition (2020).

Learning objectives include:

1. gain a basic knowledge of DGR;

2. learn how to identify potential hazards;
3. learn how to minimize risks;
4. learn about emergency procedures;
5. understand your role as a flight crew member.

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 This course concludes with a test, and when the test is successfully completed, a
certificate of completion is provided by the contracted training organisation.

4.2. IATA Category 11 – The Dangerous Goods Regulations (DGR) Category

11 course is designed specifically for crew members other than flight crew, such
as cabin crew. This course shall be based on the latest edition of the International
Air Transport Association (IATA) DGR Manual, currently the 61th Edition (2020).

Learning objectives include:

1. gain a basic knowledge of DGR;

2. learn how to identify potential hazards;
3. learn how to minimize risks;
4. learn about emergency procedures;
5. understand your role as a cabin crew member.

This course concludes with a test, and when the test is successfully completed, a
certificate of completion is provided by the contracted training organisation.

5. Training Requirement

5.1 IATA Category 10 course for flight crew training. The preferred number of
participants per training course are up to ten (10) trainees. The preferred duration
of the initial course are maximum two days (eight hours excluding breaks each
day) and for the recurrent course a maximum of 1 day.

5.2 IATA Category 11 course for flight cabin crew training. The preferred
number of participants per training course are up to ten (10) trainees. The
preferred duration of the initial course are maximum two days (eight hours
excluding breaks each day) and for the recurrent course a maximum of 1 day.

5.3 NSPA will provide the Contractor with the dates of the courses no later than
30 November of the preceding year.

5.4 The MMF Programme has the following initial training requirement for DGR
Category 10:

Initial Training Course DGR Cat 10

Year Location Course Quantity of Max trainees per Dates

Courses Course

2020 EHV Initial DGR Cat 10 2 10 t.b.d.

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 2021 EHV Initial DGR Cat 10 2 10 t.b.d.

2022 EHV Initial DGR Cat 10 1 10 t.b.d.

2023 EHV Initial DGR Cat 10 1 10 t.b.d.

and
beyond

5.5 The MMF Programme has the following recurring training requirement for
DGR Category 10:

Recurrent Training Course DGR Cat 10

Year Location Course Quantity of Max trainees per Dates

Courses Course

2020 EHV Recurrent DGR Cat 10 2 10 t.b.d.

2021 EHV Recurrent DGR Cat 10 2 10 t.b.d.

2022 EHV Recurrent DGR Cat 10 2 10 t.b.d.

and (quarterly)
beyond

2022 CGN Recurrent DGR Cat 10 2 10 t.b.d.

and (quarterly)
beyond

5.6 The MMF Programme has the following recurring training requirement for
DGR Category 11:

Recurrent Training Course DGR Cat 11

Year Location Course Quantity of Max trainees per Timing

Courses Course

2021 EHV Recurrent DGR Cat 11 1 10 t.b.d.

2022 EHV Recurrent DGR Cat 11 2 10 t.b.d.

and
beyond

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6. Locations and Working hours

6.1. Training courses shall be conducted at Eindhoven Air Base, the

Netherlands (EHV) and/or Cologne-Wahn Air Base, Germany (CGN).

6.2 All in-house training activities shall be conducted within the MMU normal
40-hour working week, i.e. 08.00-16.30 from Monday to Thursday, and 08.00-
15.00 on Fridays.

7. Training Facility and Use of IT Equipment

7.1. Suitable rooms that are equipped with PC, projector and a flipchart and/or
white board made available by NSPA/MMU. When using NSPA/ MMU facilities
the trainers’ support material (e.g. power point presentations) must be provided
in digital format beforehand for security reasons; use of non-NSPA memory
sticks is not authorized.

7.2 Laptops may be used provided they are not connected to the network.
Use of other equipment (video camera, specific software, internet, etc.) requires
prior authorization from the NSPA Security Office.

Contractor shall request specific facility and IT requirements and access

authorization to the facilities at minimum six (6) weeks prior to the planned
training to allow timely coordination by the NSPA Contract Technical
Representative.

8. Course Material

8.1 Course syllabi and materials shall be provided by the Contractor in a digital
format.

Contractor shall provide an example of a course schedule and syllabus as part of

its proposal.

9. Language

9.1 Training shall be conducted in the English language. Nominated trainer(s)

must be fluent in English as per the NATO STANAG 6001 standard level 3.3.3.3.

10. Examination and Certification

10.1 Course Participants are required to take a written examination on an

individual basis. Candidates, having successfully passed the exam, shall be

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 presented an IATA Certificate of Completion. Certificate shall be valid for two
years from the date of issue.

10.2. Certificates shall be provided no later fifteen working days after successful
completion of exam.

10.3 The course must be certified by IATA, the course has to provide training
certificates and it has to include hand out training materials.

11. Other - Trainer/Instructor Qualifications and Competencies

11.1 Contractor will propose IATA Certified trainers only, having the knowledge
and experience level as stipulated in the Appendix H of the latest (IATA) DGR
Manual, currently 61th Edition (2020). —Training Provisions under the
Competency-based Training Approach – para H2.2.6 “Trainer/Instructor
Qualifications and Competencies”

11.2 The proposed trainers shall have updated knowledge of local State Civil
Aviation Dangerous Goods Regulations and proof of approval as dangerous
goods instructor by the State of the Operator if required by the State of Operator,
according to para H2.2.6 (f) of the Appendix H of (IATA) DGR Manual (currently
61th Edition (2020))

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 Annex A: Minimum IATA Requirements for DGR Training Curricula

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