Professional Documents
Culture Documents
3P Fefi-2012
3P Fefi-2012
Year: 2012
Employee: Felicia Fikri / FEFI
Manager: Sandeep Sur/SSUR
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Goal setting Mid-year review Year-end appraisal
Balanced (December 1st to February 28th) (June 1st to August 31st) (December 1st to February 28th)
Scorecard
Balanced Scorecard Weight Rating
Perspective Comments Comments (see scale
CSF/KPI/Targets (%) above)
-
CSF: Ensure superior costumer
satisfaction and superior reputation
KPI: Handling costumer complaint &
report Pharmacovigilance as per NN
requirement
Customers &
Society Target: -1 : Handling /follow up the
5%
cases as per NN requirement
5%
Target-2: Reporting all of safety
information as per deadline
Target-3: Implementation of
ISOTRAIN (16 March 2012)
Business -
Processes
KPI: Ensure the RA process run per
plan 2.5%
Employee: Employee:
Supporting Supporting logistic
Competence (test medium,Temp Deviation, etc) 2.5% Manager: Manager:
Goals
Notes
Goal setting: Mid-year review: Year-end appraisal:
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Employee signature/date:
Manager signature/date: