úOdhl idrdxYh - Executive Summery

fuu isoaê wOHhkfhka flakao%.; jkafka kfjda;amdokhka fh§u" Wmdhud¾.sl udkj iïm;a l<ukdlrK mqreÿ j,
n,mEï iy hï ld, mßÉfþohla ;=< lS,aia iqmsß fj<|ief,a ;sridr l%shdldß;ajh flfrys mßj¾‍;k iy .kqfokq
kdhl;ajfha n,mEu hk lreKq ms<sn|j h¡ tu ksid" lS,aia iqmsß fj<|ief,a kfjda;amdok Wmdhud¾.sl udkj iïm;a
l<ukdlrK Ndú;hka iy kdhl;ajh l%shd;aul lsÍu ;=<ska ;sridr l%shdldß;ajhg n,mEï we;s fõoehs fidhd ne,Su
tys uQ,sl wruqKhs¡ lS,aia iqmsß fj<|ief,a ;sridr l%shdldß;ajh i,ld n,kq ,nkafka msßjegqu iy ,dNodhS;djh
hk wxY foflks¡ flá ld,hla ;=< id¾:l wdh;khla jQ lS,aia iqmsß fj<|ief,a l;dj iy 2012 isg fï olajd th wLKav l
%shdldÍ;ajhla ,nd we;s wdldrh ms<sn| isoaê f;audj úldYkh fõ¡ lS,aia iqmsß fj<|ie, wLKavj jir wgla
mdvq ,enQ kuq;a th Y%S ,xldfõ m%uqL fmf<a iqmsß fj<|ie,a cd,hla njg m;aj we;¡ 2012 § iud.u ;=< kj
ksmehqï we;s lsÍu;a iuÕ fuu lemS fmfkk mßj¾‍;kh ;=<ska wLKav ,dNhla ,nd .ekSug lS,aia iqmsß fj<|ie,g
yels ù ;sfí¡
01¡ iud.u yÿkajd§u - Introduction

fuu isoaêfha f;audj kï kj ksmehqï fh§u ;=<ska lS,aia iqm¾ud¾lÜ ys ;sridr ld¾h idOkh lr .ekSfï§
udkj iïm;a l<ukdlrKfha odhl;ajh wOHkh lsÍuhs¡ Y%S ,xldfõ is,a,r l¾udka;fha ;rÕldÍ nj fkd;ld" is,a,r
oejeka;hska isàu;a iuÕ" ld¾.s,aia iy wd¾msflda" lS,aia iqmsß fj<| ie,a 2012 § ia:djr l
%shdldß;ajhla ,nd .ksñka lemS fmfkk .ukla meñKSug iu;a jQy¡ ,d*a jeks foaYSh iqm¾ud¾lÜ oduhka
fukau iamd iy .af,daud¾la jeks cd;Hka;r iqm¾ud¾lÜ oduhka iuÕ fuu l¾udka;fha ;rÕldÍ nj ;jÿrg;a by<
f.dia we;¡ lS,aia iqmsß fj<|ief,a ;sridr l%shdldß;ajh i,ld n,kq ,nkafka msßjegqu iy ,dNodhS;djh hk wxY
foflks¡ flá ld,hla ;=< id¾:l wdh;khla jQ lS,aia iqmsß fj<|ief,a l;dj iy 2012 isg fï olajd th wLKav l
%shdldÍ;ajhla w;alr .;a wdldrh ioyd udkj iïm;a l,ukhlrKh yeirjQ wdldrh jgd isoaê wOHkh iukaú; fõ¡ lS,aia
iqmsß fj<|ie, wLKavj jir wgla mdvq ,enQ kuq;a th Y%S ,xldfõ m%uqL fmf<a iqmsß fj<|ie,a cd,hla njg
m;aj we;¡ 2012 § iud.u ;=< kj ksmehqï we;s lsÍug udkj iïm; M,odhS wdldrfhka fhdod .ekSu iuÕ fuu
lemS fmfkk mßj¾‍;kh ;=<ska wLKav ,dNhla ,nd .ekSug lS,aia iqmsß fj<|ie,g yels ù ;sfí¡ (Keels, 2021)

02¡ o;a; tl;= lsÍu iy l%ufõoh - Data Collecting and Methodology

lS,aia iqm¾ud¾lÜ ys id¾‍:l;a‍jhg fya;= jQ ie,lsh hq;= isÿùï ms<sn|j o;a; /ia lsÍu i|yd l¾;Dka i|yd uq,a
mshjr jYfhka lS,aia iqm¾ud¾lÜ iïm;aodhlhska iuÕ idlÉPd lr we;¡ m%d:ñl o;a; wkqj .eUqre iïuqL idlÉPd
ie,iqï lsÍug iy lKavdhï idlÉPd flfrys wjOdkh fhduq lsÍug we;s id¾:l;ajhg m%Odk iïm;a odhlhska
y÷kd .ekSug fuu uQ,sl idlÉPd l;=jrekag WmldÍ ù we;¡ fuys§ m%Odk o;a; m%Njh m%d:ñl o;a; fõ¡ fuu
ikao¾Nh ;=<" isoaêfha wruqKq idlaId;a lr .ekSu i|yd .eUqre iïuqL idlÉPd iy lKavdhï lKavdhï
idlÉPd ;=<ska m%d:ñl o;a; tl;= lr we;¡ by< l<ukdlrKfha isg wf,ú uÜgu olajd ish¨u m%Odk iïm;a msßia
wdjrKh jk mßÈ o;a; tl;= lsÍu isÿ lr we;¡ tfiau" .eUqre iïuqL idlÉPd iy lKavdhï lKavdhï idlÉPdj,§ m
%Yakdj,shla f,i Ndú;d lsÍu i|yd l;=jreka iúia;rd;aul iïuqL mÍlaIK ud¾f.damfoaYhla ilia lr we;¡ ish¿u iïuqL
idlÉPd" iïuqL mÍla‍IK ud¾f.damfoaYhla Ndú;fhka meje;afõ¡ .eUqre iïuqL idlÉPd 20 la iy lKavdhï
jYfhka idlÉPd 8 la iy .nvd uÜgñka lrk ,o ksÍla‍IK iuÕ uQ,sl f;dr;=re /ia lsÍfï m%Njh ksu lr we;¡

isoaê rduqj - Case Framework

m%Odk kfjda;amdokhka" l<ukdlrK mqreÿ iy lS,aia ys kdhl;ajh isoaê rduqj ilia lsÍu i|yd m¾fhaIlhka
úiska isÿ l< fmr wOHhkhka Wmfhda.S lr.ksñka fuu jHdmD;sh ;=, fyd¢ka úYaf,aIKh lr we;¡ udkj iïm;a
l,ukhlrK isoaêfha m%;sM,h Yla;su;a lrk yd fufyhjk kùldrl folla l;=jreka úiska y÷kdf.k we;¡ lS,aia iqmsß
fj<|ief,a ;sridr l%shdldÍ;a‍jh iy udkj iïma;al,uklrKh w;r iïnkaOh fcdaka lS,aia fyda,aäx.aia iy is,a,r fjf<|du
hk fjf<| kdu m%;srEmh uÕska fufyhjkq ,en Yla;su;a lr we;s w;r isoaêfha Wmmßmd,ljreka f,i lghq;= lrh
03¡ idys;H iólaIKh

Wmdhud¾.sl udkj iïm;a l<ukdlrK mqreÿ

udkj iïm;a l<ukdlrK Ndú;hka iïnkaëlrKh lrk l%shdj,shla f,i Iq,¾ iy celaika" 1987 úiska w¾: oelajd
we;¡ SHRM m%fõYh ms<sn| iïm;a mokï lr.;a oelau uÕska wdh;kfha jákdlu" ÿ¾,N" wiuñ;sh iy
wdfoaYl fkdjk (VRIN) iïm;a f,i iud.ï mokï lr .ksñka iud.ïj,g ;rÕldÍ jdishla ,nd .kafka flfiaoehs fidhd
n,hs ^.ekakka" 2012&¡ fyd|u mqreoao SHRM m%fõYh kï" ;rÕldÍ jdishla ,nd .ekSu i|yd ixúOdk ;u
udkj iïm;a iuÕ by< ld¾h idOk Ndú;hka wkq.ukh lsÍu ^yqfi,sâ" 1995& h¡ ksYaÑ; /lshd NQñldjlg
fiajlfhl= fldmuK ÿrg .e,fmao hk uÜgu iud.u i|yd fiajlhdf.a fiajfha .=Kd;aul Ndjhg iy m%udKhg
fnfyúka n,mdk fyhska iud.ï Tjqka n|jd .kafka ljqrekao hkak ms<sn|j ksYaÑ; h ^ue;sia iy celaika"
1991&¡ võ,sx iy Iq,¾ ^1990&g wkqj n|jd .ekSï l< yels jQfha wfmala‍Is; /lshd wfmala‍Ilfhl= fiùu iy
w;am;a lr .ekSula f,i iy m%Odk jYfhka m%udKj;a ixLHdjlska iy jeäÈhqKq l< .=Kd;aul Ndjfhkh¡ n|jd
.ekSfï l%shdj,sh wÈhr y;rlska iukaú; fõ¡ mqrmamdvqj msrúh hq;= oehs ;lafiare lsÍu iy /lshd
úYaf,aIKh we.hSu" /lshd úia;rhla j¾Okh lsÍu iy mqoa., msßú;r meyeÈ,s lsÍu ^wdïiafg%dax iy nerka
^1998& g wkqj" ld¾h idOk l<ukdlrKh hkq mqoa.,hskaf.a iy lKavdhï j, yelshdjka jeäÈhqKq
lsÍu ;=<ska ixúOdk i|yd ;sridr ld¾h idOkhla we;s lsÍfï l%shdj,sh f,i udkj iïm;a w¾: olajd we;s ;j;a m
%Odk wx.hls¡ M,odhS ld¾h idOk l<ukdlrK moaO;shla ;=<ska fjkia yd kfjda;amdokhka i|yd wdh;k
follska myiqlï iemhsh yelsh¡
kdhl;ajh

´kEu wdh;khlg kdhl;ajh b;d jeo.;a fõ¡ kdhlhd iy wkq.dñlhd w;r wka;¾ l%shdldÍ l%shdj,shla iy
kdhl;ajhla ;=<ska lKavdhï m%fõYhla m%j¾‍Okh flfrk nj fIhd¾â iy lldnâfia" 2007" ms¡ 563 ys olajd
we;¡ mßj¾;k kdhl;ajh ms<sn| tla;rd wdldrhl kdhl;aj kHdhla iy wOHhkhla n¾kaia ^1978& úiska m
%ldY lrk ,oafoa fmdaIKh yd /ljrKh mßj¾;kSh kdhl;ajfha .=Kdx. folla njhs¡ mßj¾;kSh kdhl;ajh
fmdaIKh lsÍu yd ie,ls,a, oelaùfï moku kï fuu ffY,sh kdhlhskaf.a iy hg;a ks,OdÍkaf.a wNsfma%rKh iy
Ñ;a; ffO¾hh hk foj¾.hgu ;u b,lalh lrd hdug ixúOdk WmldÍ jk neúks ^2010 fcda.=¨ ys i|yka
mßÈ&¡ wej,sfhda iy wfkl=;a wh úiska idlÉPd lr we;s whsia y;rla ;sfí¡ .Kqfokq kdhl;ajh hkq úkh.rel
jev mokï lr.;a ld¾h idOkh i|yd fiajlhskag ;Hd. msßkeófï§ kdhlhdf.a jev m%ñ;Ska wkq.ukh
lsÍuhs¡ iïnkaO;djh wjfndaO lr .ekSfï fuj,ula f,i CVM nyq,j Ndú;d fõ¡ kdhl;aj NQñldjka" fm!oa.,sl
j¾Okh iy wdh;ksl iM,;djh w;r m%Odk jYfhka mßj¾;kSh kdhlhska .kqfokq lrk w;r;=r
kfjda;amdolfhl=" myiqlï imhkafkl=" WmfoaYlfhl= iy ;e/õlrefjl= f,i l%shd lrhs¡ kdhlhska
wOHlaIjrfhla" ksIamdoljrfhla" iïnkaëldrl iy wëla‍Ilfhl= f,i l%shd lr;s¡ ish¿u ld¾hNdrhka w;=ßka"
kùlrKh lrkakdf.a iy ;e/õlref.a NQñldjka mßj¾‍;k ffY,sh ;=< l%shd;aul jk w;r tuÕska ixúOdkfhka fjkia
l<uKdlrKh i|yd iïm;a ,nd .ekSu i|yd ks¾‍udKd;aul yd ikaksfõok l=i,;d W;amdokh flf¾¡

wdh;ksl õhqyh

úoHq;a lrKh ^äðg,alrKh&

udkj iïm;a äðg,a mßj¾;kh hkq fufyhqï udkj iïm;a l%shdj,Ska iajhxl%Sh yd o;a; mokï lr.;a tajd njg
fjkia lsÍfï l%shdj,shhs¡ fvf,dhsÜf.a 2017 yshquka lemsg,a g%fkaâia jd¾;djg wkqj ‘tla w;lska H¾‍
fufyhqï fjkia lsÍfï yd wfkla me;af;ka Y%u n,ldh yd jev lrk wdldrh fjkia lsÍfï oaú;aj wNsfhda.h H¾‍
lKavdhï Ndr .ekSu .ek h¡ fndfyda úg ;ju;a iud.ï iu jhfia whf.a mSvkhg hg;a jk njla
fmfka¡ Tjqkaf.a ;rÕlrejka ish¨ fokdu ~äðg,alrKh~ ksid Tjqkag;a hula l< hq;= hehs yefÕa¡ kuq;a iuyr
udkj iïm;a l%shdj,Ska th i|ydu äðg,alrKh lsÍu lsis úfgl;a fyd| woyila fkdfõ¡ jHdmdrfha ienE wjYH;d
imqrd,kafka ke;s ^ñ, wêl& ;dla‍IKh l%shd;aul lsÍug th uÕ mdohs¡ fuh mßj¾‍;khl wruqK uq¿ukskau m
%;slafIam lrk nj wuq;=fjka lsj hq;= ke;¡ (Verlinden, 2021)

äðg,a udkj iïm;a mßj¾‍;khl úúO wÈhrhkaf.ka wdrïN fõ¡

 idudkH mßÈ jHdmdr - fuh iajhx meyeÈ,s lsÍuls¡

 j¾;udk iy l%shdldÍ;ajh - ixúOdkh mqrd úúO w;ayod ne,Sï äðg,a idlaIr;djh iy ks¾‍udKd;aul nj
we;s lrhs¡
 úêu;a - jHdmdßl wod<;ajh tkafka fu;eksks¡ th jHdmdrhg wod< fkdfõ kï" kdhl;ajh thg
iyfhda.h fkdolaúh hq;=h - wjdikdjka; f,i th ieu úgu fkdjqK;a¡
 Wmdhud¾.sl (Strategic) - iyfhda.S;djfha n,h mqoa.,hka wjfndaO lr .kS¡ Tjqkaf.a yjq,a
W;aidyhka iy wjfndaOh kj Wmdhud¾.sl ud¾. is;shï j,g uÕ mdohs¡
 wNsidÍ (Converged) - iud.fï uQf,damdh iy fufyhqï fufyhùu i|yd lemjQ äðg,a mßj¾;k
lKavdhula msysgqjkafka fuys§h¡
 kfjda;amdok yd wkqj¾;S - äðg,a mßj¾‍;kh kj ~iqmqreÿ mßÈ jHdmdrh~ njg m;a ù kj mßir
moaO;shla ia:dms; lr we;¡ (Verlinden, 2021)

04¡ Wmdhud¾.sl udkj iïm;a l<ukdlrK j;auka Ndú;hka úYaf,aIKh lsÍu

jHdmdr l<ukdlrKh ;=< wNHka;r yd ndysr mßirh hk folu ÈhqKq ùu;a iuÕ ñksiqka l<ukdlrKh b;d
w;HjYH yd .;sl ù we;¡ fiajdfõ M,odhs;dj iy;sl lrñka mdßfNda.sl fiajdjla iemhSfï§ lS,aia fiajlhska b;d
jeo.;a ld¾hNdrhla bgq lr;s¡ lS,aia wdh;kh ;u fiajl moku ;=<ska ;rÕldÍ jdishla we;s lsÍug iu;a jQ tla
ixúOdkhls¡ lS,aia ;u ck;dj l<ukdlrKh lsÍu n|jd .ekSï" mqyqKqj yd ixj¾Okh" fiajlhska iïnkaO lr .ekSu
iy ld¾h idOk l<ukdlrK moaO;sh hk m%Odk wxY hgf;a isÿ lrhs¡ m%dfoaYSh l<ukdlre i|yka lf<a “
we;af;kau iqúfYaIS idOlh jkafka ck;djhs¡ lS,aiag wkq.%yh olajk mqoa.,hska msßila wm i;=j isák w;r
Tjqka iud.ug mlaImd;S jk w;r Tjqka m%;sM,h ,nd fokq we; “

n|jd.ekSu - Recruitment

tu mqoa.,hskaf.a .=Kd;aul Ndjh;a iuÕ idla‍Id;a lr .ekSfï ixúOdkfha b,lal lrd hk ldrHh bgq lsÍug m
%udKj;a ixLHdjla we;s mqoa.,hska i|yd ixúOdk fiúh hq;=h¡ lS,aia ys udkj iïm;a l<ukdlre mjik
wdldrhg n|jd .ekSï iud.fï uQf,damdh iuÕ fyd¢ka .e,fmk njg lS,aia j. n,df.k we;s w;r tu ksid ksjerÈ
iqÿiqlï we;s úNj fiajlhska ixúOdkhg wdl¾IKh lr .ekSug id¾:l ù we;¡ lS,aia hkq ksjerÈ wdl,amhla
we;s mqoa.,hska n|jd .ekSug úYajdi lrk ixúOdkhls¡ tfiau" ;dla‍IKfha ÈhqKqj;a iuÕ j¾;udkfha m%uqL
ù we;s tla m%Odk lreKla kï ud¾..; n|jd .ekSï h¡ lS,aia úiska n|jd .ekSfï§ M,odhs;dj by< kxjd we;s B-
n|jd .ekSfï l%uh m%Odk ld¾hd,h iy wf,úie,a hk folgu y÷kajd § we;¡

bf.kqï$mqyqKqj yd ixj¾Okh - Learning , Training and Development

bf.kSu iy ixj¾Okh hkq ixúOdkfha fyd|u l%shdldÍka i|yd wä;d,u f.k tk t;rï úYd, m%foaYhls¡ Èkm;d
mqoa.,hskag j¾Okh úh yels bf.kqï mßirhla ks¾‍udKh lsÍug lS,aia iu;a ù we;¡ fuu ixialD;sh mek keÕS
we;af;a iuQyhd ;=< jk w;r" ndysr mqoa.,hska fuu ixúOdkh ñksiqkag ksrdjrKh ,nd .; yels ia:dkhla f,i
fidhk w;r Tjqkaf.a wkd.; jD;a;Sh j¾Okh i|yd th Ndú;d lrhs¡ ľ‍we Tka,hska hk ud¾‍..; fõÈld Tiafia
bf.k .kakd kj;u f.da,Sh m%jK;djhlg m%;spdr oelajQ ,xldfõ tlu is,a,r fjf<kaod lS,aia h¡ mqyqKq yd
ixj¾Ok jevigyfka fldgila jk Yla;su;a mqyqKq fõÈldjla ,nd §fuka bf.kqï ixúOdk fiajl ld¾h idOkh iy
wdh;ksl l%shdldß;ajh Yla;su;a lrhs¡ 2020 § lS,aia ys jev lsÍfï kj l%u wkqj¾;kh ùu;a iuÕ iud.ug lemS
fmfkk fmr<shla isÿ jQ w;r" /lshd ia:dkfha mqyqKqj ;=<ska ish¿u fiajlhska kj jev lsÍfï l%u bf.k .ekSug
Tjqyq j. n,d .;ay¡ (Keels, 2021)

kdhl;ajh - Leadership

ixúOdk j, kdhl;ajh úiska ixúOdkh b;du;a wNsfhda.d;aul jd;djrKhka ;=<ska ixúOdkh fufyhjkq we;s
w;r tuÕska th l¾udka;fha ;rÕldÍ wdh;khla njg m;a jkq we;¡ úúO kdhl;aj ú,dihka ;=<ska fjkialï j,g m
%;spdr olajk w;r kdhl;ajh úiska ixúOdkfha oelau fufyhjkq ,nhs¡ lS,aiays kdhl;ajh wiSre wjia:dj,§
ixúOdkh bÈßhg f.k hdug úúO wjia:d j, úúO ud¾. f.k we;¡ lS,aia wkq.ukh lrk jákdlï y;r jk ie,ls,a,"
wLKav;dj" kfjda;amdokhka iy úYsIag;ajh tys ixialD;sh i|yd wä;d,u ouhs¡ fuu jákdlï ixúOdk
ixialD;sh ;=< .eí ù we;s w;r th iajhxl%Shj Ôú;hg fkdmeñKs kuq;a lS,aiaf.a kdhl;ajfhka j¾Okh
 úh¡ iemhqï odufha m%Odkshd mejiqfõ “ fndfyda iud.ï j,g oelau iy fufyjr ;sìh yels w;r ta ish,a, Tjqkag
u;l ke;s kuq;a uu woyia lrkafka ñksiqka we;a; jYfhkau oekqj;a ke;s njhs iuyr úg th mqjrefõ we;" kuq;a
fndfyda úg iEu i;shlu jf.a kdhl;ajh ta .ek l;d lrk nj ug fmfka “

mßj¾;kSh kdhl;ajh - Transformational Leadership

ixúOdkh bÈßhg f.k hdfï§ kdhl;ajfha ,la‍IK b;d jeo.;a ld¾hNdrhla bgq lrkq we;¡ j¾;udkfha lS,aia ys
is,a,r fj<|du iy ysgmq iNdm;sjrhd foi ne,Sfï§ Tjqkaf.a kdhl;ajfha m%Odk ,la‍IKh fmdaIKh ù
ixúOdkfha jákdu iïm;a fiajlhska /ln,d .ekSu úh¡ mßj¾;kSh kdhl;aj NQñldjka ks¾udKYS,S;ajh Èßu;a
lsÍug iy fiajlhskaf.a ikaksfõok l=i,;d jeä ÈhqKq lsÍug o WmldÍ fõ¡ 2012 isg fï olajd jQ fuu
id¾‍:l .ufka§ tu ixúOdkh fojrla m%Odk yerjqï f.k we;¡ fuu kdhl;aj ffY,sfha udkhka y;r y÷kd .ekSu
jeo.;a jk w;r tuÕska mqoa.,hska j¾Okh ùug" fm<Uùug" wdkqNdj iïmkak ùug iy fmÜáfhka msg;
is;Sug WmldÍ fõ¡ lS,aia kdhl;ajh iEu úgu Tjqkaf.a fiajlhskaf.a ÈhqKqj i|yd tu udkhka y;r flfrys
wjOdkh fhduq lr we;¡

.kqfokqldÍ kdhl;ajh - Transactional Leadership

jHdmdr ;=< kdhl;ajh hkq ixúOdk ;=< ldrH idOkh by< kexùu i|yd w;HjYH kdhl;aj ffY,shls¡ .kqfokq
kdhlhska ixúOdk j, kS;s yd jev m%ñ;Skag wkql+, fõ¡ lS,aia iEu úgu ld¾h idOkh mokï lr.;a iud.ula f,i
ye¢kafjk w;r fuh m%Odk jYfhka tla tla fiajlhdf.a ,la‍IK ;=< o olakg ,efí¡ fuu ,la‍IKfha lemS
fmfkk ,laIKh jQfha ysgmq uq,amqgqj-is,a,r fjf<kaod jk .sydka l=f¾ 2016 § fcdaka lS,aia lKavdhfï
j¾;udk iNdm;sjrhd f,i kdhl;aj ;k;=re wdfoaY lsÍu;a iuÕ h¡ fujeks wdldrfha kdhl;ajh wëlaIKh flfrys
jvd;a wjOdkfhka isák w;r iEu ;rd;srulu fiajlhskaf.a ld¾h idOkh ksrka;rfhka ksÍlaIKh lrhs¡ ld¾h idOkh
mokï lr.;a ixialD;sfha iajNdjh fya;=fjka fuu kdhlhskag fiajlhd iuÕ we;s iïnkaO;djh ld¾h idOkh
yd ;Hd. yqjudre lr .ekSfï in|;djla f,i i,lk neúka fyd| ;Hd. moaO;shla ielish yelsh¡ fuu ikao¾Nh ;=<"
lS,aia ys kdhl;ajfha m<mqreoao fiajlhskag ld¾hhka ms<sn|j meyeÈ,s ÈYdk;shla ,nd .ekSu iy wruqKq
idla‍Id;a lr .ekSu iy;sl lr we;¡

05. SHRM mqreÿ yd ;sridr l%shdldß;ajh ioyd wkd.; ixj¾Okh

SHRM Ndú;hkays m%Odk wx.hla jk n|jd .ekSfï jeo.;alu iud.ï f;areï .; hq;=h¡ wdh;kfha id¾:l;ajh
mj;ajd .ekSu i|yd ksjerÈ wdl,amhla we;s mqoa.,hska n|jd .ekSu lS,aia w.h lrhs¡ n|jd .ekSï úuOH.; lsÍu
iy n|jd .ekSfï uOHia:dk msysgqùu jeks uQ,drïNhka lS,aia ys jHQyd;aul n|jd .ekSfï l%shdj,shla ms<sn|
idlaIs imhhs¡ ixúOdkhg iqÿiaika n|jd .ekSu i|yd ;jÿrg;a lS,aia mqj;am;a oekaùï fhduq lsÍfï jevigyka
 jeks úêu;a yd wúêu;a l%u folu Ndú;d lsÍu yd jeä ÈhqKqj wjYH fõ¡ flfiafj;;a fiajlhskag jeä oekqula ,nd
fok fyhska id¾:l ixúOdk ;=< L&D b;d jeo.;a ld¾hNdrhla bgq lrhs¡ Wiia ;dla‍IKh ia:dms; lsÍfï bf.kSfï
kùk ;dla‍IKhka taldnoaO lsÍu" fcHIaG kdhl;ajh iïnkaO lr .ekSu iy ndysr m%Njhkaf.ka m%;S;kh yd
ms<s.ekSu ,nd .ekSu iu. lS,aia wLKavj mj;S¡ (Keels, 2021)

fiajlhskag /lshdj .ek bf.k .ekSug iy Tjqkaf.a oekqfï Odß;dj jeä lsÍug yels bf.kqï ixúOdkh¡ tla m%Odk
mshjrla kï" khsgd wdh;kfha yjq,aldß;ajh iuÕ lS,aia wf,ú ie,a i|yd bf.kqï fõÈldjka y÷kajd § ;sîuhs¡ KRA
msysgqùu lS,aia L&D ioyd ,nd § we;s jeo.;alug ;j;a idla‍Ishls¡ fuh j¾;udkhg jeä ÈhqKq lsÍu jeo.;a fõ¡

m%d:ñl o;a; j,ska fmkakqï lr we;af;a lS,aia ys fiajlhskag Wmßu uÜgñka kshe,Sug yels jk w;r fiajl
mokfï jákdlu Tjqka m%Odk idOlh f,i jgydf.k we;s njhs¡ lS,aia ys fiajlhskaf.a m%Odk ueÈy;aùu k.r
iNd (Council meeting) /iaùï y÷kajd §uhs¡ fiajlhskaf.a ldrH idOkh l<ukdlrKh lsÍu i|yd lS,aia jHQyd;aul
l%shdj,shla wkq.ukh lrk w;r fuu l%shdj,sfha iEu wÈhrlau moaO;suh jYfhka ixúOdkh lr we;af;a HIV
hk oajdrh yryd h¡ óg wu;rj" fiajl ld¾h idOkh we.hSfï l%shdj,sh ueo Nd.fha iy jir wjidkfha§ wxYl 360
l ;lafiarejlska isÿ fõ¡

06 isoaê wOHkfha ks.uk

isoaê wOHkfha uQ,sl jYfhka wruqKq jQ kj ksmehqï fh§u ;=,ska lS,aia iqmsß fj<|ie, úiska ;sridr
ld¾hidOkh udkj iïm;a l<ukdlrKfha ohl;ajh u; mokïj fuu ks.ukh meñfKkq we;¡ fuu ks.uk lS,aia iqmsß
fj<|ie,g úfYaIs; jk w;r tajd m%ldYhg m;a jkafka ixúOdkhg wod< m%d:ñl o;a;" oaú;Shsl o;a; iy ksÍla‍
IKfhks¡ n|jd .ekSï" L&D " fiajl kshqla; ùu iy ld¾h idOk l<ukdlrKh hk úúO wxY y;r Tiafia lS,aia
iqmsß fj<|ie SHRM mqreÿ tys m%Odk Wmdh ud¾.hg wkql+, jk nj meyeÈ,s úh¡ jHQyd;aul n|jd .ekSfï
l%shdj,shla iys;j" Yla;su;a L&D fõÈldjla iys;j" úúO ixio ;=<ska iEu ;rd;srulu fiajlhska iïnkaO
lr .ksñka iy Yla;su;a ld¾h idOk l<ukdlrK moaO;shla l%shd;aul lsÍfuka" lS,aia iqmsß fj<|ie,g SHRM
mqreÿ l%shd;aul lsÍug yels ù we;s w;r tuÕska ixúOdkh ia:djr ;sridr ld¾h idOkhla lrd f.k hdug WmldÍ
fõ¡ ;jo" mßj¾;kSh kdhl;ajh iy .Kqfokq kdhl;ajh hk úúO kdhl;aj ffY,Ska folla ;=<ska kdhl;aj wx.h l
%shd;aul lr we;¡ j¾;udk kdhl;aj lKavdhu iuÕ fuu wOHhkh lrk ld,h ;=< jvd;a lemS fmfkk
mqoa.,hska ;sfokd .ekSfuka fuh foi n,k ,È¡ tl;= lrk ,o o;a; j,ska fidhd .;a m%Odk lreK kï" kdhl;ajh
ie,ls,su;a ùu" wNsfma%rKh lsÍu" Èß.ekaùu" n, .ekaùu" b,lal b,lal lr.;a" jev m%ñ;s ilia lsÍu
hkdÈhhs¡ fuu idlÑPd lrk ,o ish¿u lreKq wOHkfha idlaId;a lr .ekSug Wojq ù we;¡

jHqyd;aul n|jd .ekSfï l%shdj,shla iuÕ ksjerÈ wdl,amhla we;s mqoa.,hska n|jd .ekSfï jeo.;alu wjfndaO
lr .ekSfuka ixúOdkhg SHRM Ndú;hka l%shd;aul l< yels w;r tuÕska ld¾h uKav, msßjegqu wju lrk w;r
tuÕska wdh;kh ;=< bf.kqï mßirhla we;s lrhs" fiajlhska iïnkaO lr .ekSu iy fiajlhska M,odhS úh yelafla
 flfiao@ Tjqka iud.u iuÕ Wmßu iyfhda.fhka lghq;= lrk w;r Yla;su;a MaM moaO;shla we;s w;r tuÕska
úYd, Y%u n,ldhla iuÕ l%shd;aul jk úg nyqcd;sl iud.ï j, ldrH idOk l<ukdlrKhg iy ixúOdkh iuÕ ldrH
idOkh mokï lr.;a ixialD;shla f.dvke.Sug th WmldÍ jkafka flfiao@ tneúka fuu wOHhkfhka fiajlhskaf.a
ldrH idOkh by< kexùu i|yd SHRM mqreÿ l%shd;aul lrkafka flfiao hkak ms<sn| wjfndaOhla ,nd
foa¡ jHdmdrh bÈßhg f.k hdu i|yd by<skau isák fyd|u mqoa.,hska m;a lr .ekSfuka ixúOdk id¾‍:l;a‍jh ,nd
.kafka flfiao hkak kdhl;aj ffY,Skaf.a me;s follska fmkakqï flf¾¡ id¾:l;ajh i|yd ksjerÈ udj;¡ /ln,d .ekSfï
mßirhla ks¾udKh lsÍfuka" fiajlhskag fndfyda foa idlaId;a lr .ekSug iy iud.ug fyd|u foa ,nd §ug
fm,fUk nj wOHhkfhka wdh;kj,g wjfndaO lr .ekSug ;jÿrg;a yels fõ¡ ;jo" kshu lrk ,o jev m%ñ;Skag
wkql+, ùfuka ixúOdk j,g ;u ieliq l%shdj,Ska ia:djr lr lKavdhula jYfhka tla wruqKla i|yd jev l<
yelsh¡ jeo.;au foh kï wOHhkfhka ks.ukh lrkafka fyd¢ka lrk ,o /lshd i|yd fiajlhskag ;Hd. msßkeófï
jeo.;aluhs" tuÕska fiajlhskag Tjqkaf.a wkd.; jev lghq;= jvd;a fyd¢ka lsÍug Èßu;a flf¾¡

References

Keels, 2021. www.keells.com. [Online]

Available at: https://www.keells.com/resource/annual-report/JKH-2015-2016-Low-1.pdf
[Accessed 03 10 2021].

Verlinden, N., 2021. www.aihr.com. [Online]

Available at: https://www.aihr.com/blog/guide-hr-digital-transformation-hr-transformation/
[Accessed 03 10 2021].