TAP DOAN CONG HOA XA HOI CHU NGHIA VIET NAM

DIEN LIIC VIET NAM Dile 10p - Tv do - Hanh phlic

S6:409)/QD-EVN Ha Noi, ngay Olthangg nam 2017

QUYET DINH
V/v ban hanh Quy trinh kinh doanh dien nang

TONG GIAM DOC

TAP DOAN DIEN WC VIET NAM

Can, cir Nghi dinh s 205/2013/ND-CP ngdy 06/12/2013 cda Chinh ve

Dieu le to chirc va hoat dOng cUa T4p doan Dien lgc Viet Nam;
Theo 6 nghi cila Ong Truang ban Kinh doanh rap doan Dien Ric Viet Nam,

QUYET DINH:

Di&I 1. Ban hanh kern theo Quyet Binh nay "Quy trinh kinh doanh dien
nang".
Ditu 2. Quy trinh nay thay the cho Quy trinh Kinh doanh dien nang ap
dung trong Tap doan Dien luc Viet Nam, ban hanh kern theo Quyet dinh so
828/QD-EVN ngay 26/9/2014 dm T6ng Giam cl6c Tap doan Dien lgc Viet
Nam.
Ditu 3. Quyet dinh nay có hieu 1rc sau 15 ngdy ke ngdy kS/.
Di'eu 4. Cac Pho TO'ng giam d6c EVN, Truong cac Ban thuOc HOi dong
thanh vien, Chanh Van phong, Tru.O.ng cac Ban auk nang EVN, Thu trubng
cac cong ty do EVN nam gift 100% von dial 1" (Cong ty TNHH MTV cap II),
Thu truong cac cong ty con do Cong ty TNHH MTV cap II nam gilt 100% von
lieuNgtreridai dien pilau von EVN, cda Cong ty TNHH MTV cap II tai
cac cong ty ., phan, cong ty trach nhiem hal han chiu trach nhiem thi hanh
Quyet dinh nay".

TONG GIAM DOC

No'i nhijn: 000 9.
- Nhu cli&I 4; /

- HDTV EVN (c16 b/c

- lAru: VT, 1{D. P DOA •):

os\ EVN

g Hoang An

1
 Quy dinh chung

TAP DOAN LONG HOA XA HOI CHU NGHiA VIET NAM

DIEN LUt VIET NAM DOc lap - Tty do - Hunh phtic

QUY TRINH KINH DOANH DIEN NANG AP DUNG

TRONG TAP DOAN DIEN WC QUOC GIA VIET NAM
(Ban hanh kern theo Quyit dinh so 1050/QD-EVN ngay 0 thang 9 nam 2017
cua Tap cioan Dien ltrc Viet Nam)

PHAN THU'NHAT

QUY DINH CHUNG

Chuvng I. Dieu khoan chung

Dieu 1. Phan] vi dieu chinh
Quy trinh kinh doanh dien nang quy dinh th6ng nhdt viec to chirc, ,thgc hien
cung cap cac dich vv dien cho khach hang theo Quy dinh ve cung cap dich vv
dien trong Tap doan Dien luc Quoc gia Viet Nam ban hanh kern theo Quyet dinh
so 505/QD-EVN ngay 15/5/2017 cila T'Ong Giant d6c Tap doan Dien Luc Viet
Nam.
Dieu 2. Doi turfing ap dung
1.Tap doan Dien luc Viet Nam (EVN);
2. Cong ty con do EVN ndm giir 100% von dieu le (Cong ty TNHH MTV cap
II);
3. Cong ty con do Cong ty TNHH MTV cap II ndm giir 100% von dieu le (Cong
ty TNHH MTV cap III);
4. Ngueri dai dien phan von cUa EVN, Ngtroi dai dien phan von cua Cong ty
TNHH MTV cap II tai cac cong ty co phan, cong ty trach nhiem him han (sau
day goi tat la Ngtthi dai dien).
Dieu 3. Giai thich tir ngir va chcr vitt tat.
Trong Quy trinh nay, cac tir ngir va chir vitt fat dugc hieu nhu sau:
1.Ban sao: La ban chvp, ban photo (co hoac khong có chUng thuc) hoac ban
dugc cap tir so goc co not dung day du, chinh xac nhu ban chinh.
2. Bang ke hoa, clan: La tap hop not dung tren boa don dm mot s6 lugng nhAt
dinh hoa clan tie dien da phat hanh.
3. Bao lanh: La viec ben thin ba la to chirc hoac ca nhan (sau day goi la ben bao
lanh) cam ket voi ben có quyen (sau day goi la ben nhan bao lanh) se thuc hien
nghia vv thay cho ben có nghia vv (sau day goi la ben dugc bao lanh) neu khi
den thoi han ben dugc bao lanh khong thuc hien hoac thuc hien khong dung
nghia vv. Cac ben ding có the thoa thuan ye viec ben bao lanh chi phai thuc

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hien nghia vu khi ben dugc bao lanh khong c6 kha nang -dux hien nghia vu cUa
minh.
4. Ben nhan dich vu: La to chirc dugc thanh lap theo quy dinh cua phap luat
hoac ca nhan co dU nang lgc hanh vi dan six theo quy dinh phap luat, dap
Ung cac dieu kien theo quy dinh cua Quy trinh nay va dugc Ben thue dich vu,
thue that hien mot hoac mot so cong viec.
5. Ben thue dich vu: La T6ng C6ng ty Dien lac, Cong ty TNHH MTV Dien lac,
COng ty Co phan Dien lac.
6. Bien nhan thanh toan: La chUng fir xac nhan viec thanh toan tien dien cua
khach hang.
7. BO phan thu Bao g6m thu ngan vien, cac to chirc trung gian thanh toan.
8. Chuang trinh CMIS (Customer Management Information System): La chuang
trinh may tinh He thong thong tin quan 17 khach hang.
9. Chuang trinh CRM(Customer Relationship Management): La chuong trinh
may tinh Quan 1)'T quan he khach hang.
10. Co. the "01 cira": La ca the giai quyet yeti cau cua khach hang tir tiep nhan
den khi tra lai ket qua giai quyet cho khach hang th6ng qua mot phong lam viec.
11. Dich vu ban le dien Wang: La to chirc hoac ca nhan, thgc hien mot so cong
viec trong hoat d6ng ban le dien nhu GCS cong to, thu tien
12.Da lieu hoa dun: La tap hop cac thong tin the hien tren h6a dan dugc luu tar
&rad clang file dien
- La viec mot ben (ben dat coc) giao cho ben kia (ben nhan
13.'Mt coc bang tien.:
dat coc) mot khoan tien mat trong mot thai han de bao dam giao ket hoac thuc
hien hop &Ong.
14. Dan Cong ty TNHH MTV cap II, Cong ty TNHH MTV cap III, cac
don vi truc thu6c cua EVN, cac don vi truc thu6c cua Cong ty TNHH MTV cap
II.
15. Dan vi Dien luc: La cac T6ng Cong ty Dien lac, T6ng Cong ty Truyen tai
dien Quoc gia, Cong ty Mua ban dien, ,Cong ty Dien lac (bao g6m cac Cong ty
TNHH MTV Dien lac, Cong ty Co phan Dien lac, Cong ty Dien lac hach toan
phu thu6c cac Tong cong ty Dien lgc), Cong ty luoi dien cao the thugc cac Tong
Cong ty Dien lac va Dien lac.
16. Dan vi Dieu do he thdng dien: La. Trung tam Dieu d6 he th6ng dien QuOc
gia, cac Trung tam Dieu d6 he thong dien mien Bac, mien Trung, mien Nam; 136
phan dieu d6 he th6ng dien dia cac CTDL.
17. Dan vi quan ly thief bi do dEm.. La don vi so hal, van hanh thief bi do dem
dien nang giao nhan gitra cac ben.

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 Quy dinh chung

18. Dan vi thu thdp so lieu do dem: La don vi chiu trach nhiem thu thjp va cung
cap so lieu do dem dien nang giao nhjn gift cac ben.
19. He thong thu thdp,sa lieu do dem: La th6ng bao gOm cac thiat bi phdn
ding, chuong trinh phan mem, di/Ong truyen thong tin thuc hien chirc nang thu
thjp so lieu td cong to do dem dien.
20. HES (Head ,- End System): La. he th6ng may tinh chdy chuong trinh phdn
mem thu thjp so lieu tit cong to do dem dien.
21. HHU (Hand Held Unit): ld thiat bi ghi chi so cam tay.
22. HHU-RF (Hand Held Unit — Radio Frequency): La thik bi ghi chi so cam
tay sir dung song vo tuyen dien.
23. Hu.); bó va ldp lai hoa dun: La viec thu hoi, huS/ bo hod don sai, hong va ljp lai
hod don dung da thay the cho hod dun dal huy bo.
24. Internet: Là he th6ng thong tin toan cau c6 khd nang truy nhjp cong cong
gom nhieu mang may tinh lien ket vari nhau.
25. K.); qu9: La viec ben c6 nghia vu giri mot khoan tian, kim khi qu)"/, da qu5/ hoc
giay ter c6 gia tri vao tai khodn phong tod tai Ngan hang de bao dam thuc hien
nghia vv.
26. Ld trinh ghi chi s La throng di ghi chi s6 cho mot s6 lugng nhdt dinh cac
cong to phal ghi chi so cung mot ngay trong thang.
27. MDMS (Meter Data Management System): La chuong trinh may quan 13"/ va
luu tax" cac s6 lieu do dem.
28. PDF (Portable Document Format): La mot dinh clang tap tin van ban cud
hang Adobe Systems. PDF ho trg van ban -016 ding voi phong chit, hinh anh d6
hoa, am thanh.
29. Phien ghi chi so: Bao gom cac 10 trinh ghi chi s6 phai ghi trong ding mot
ngay trong thang.
30. Phumg thtiv giao nhdn dien nang: La each thirc xac dinh dien nang giao
nhjn gida cac don vi tai cac vi tri do dem ranh
31. Quy dinh cung cop dich vu dien: La Quy dinh ve cung cap dich vu dien trong
Tjp doan Dien hrc Quoc gia Viet Nam ban hanh kern theo Quyet dinh s6
505/QD-EVN ngay 15/5/2017 ciia T6ng Giam d6c EVN.
32. So: lieu do dem: La cac so lieu dugc do, ghi va luu trir trong cong to do dam
dien.
33. Thiel bi do dem dien nang: gOm may bin dung dien, may bin ap va cong to
(hay con goi la dien ke)
34. Thoai hoan: La hoan tra s6 da thu this (san lugng dien, tien dien, tian mua
cong suat phan khang, ...) trong qua trinh do dem, ghi chi so cong to va ljp h6a
don tien dien.

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Quy dinh chung

35. Tin nhan SMS (Short Messaging Service): Dich vu nhan va giri tin nhan dang
van ban.
36. Tang cong ty Dien lvc mien: Là TOng cong ty Dien li,rc mien Bac, TOng
cong ty Dien hrc mien Trung, Tong cong ty Dien hrc mien Nam.
37. Tang cong ty Dien luc thanh pha: La TOng Cong ty Dien 11;rc thanh phO Ha
NOi, Tong cong ty Dien luc thanh pho Ho Chi Minh.
38; Truy thu: La thu hOi so con thieu (san luting dien, tien dien, tien mua cong
suat phan chua dugs tinh hoc tinh thieu trong qua trinh do dem, ghi
chi so cong to va. lap hOa don tien dien.
39. UTC (Coordinated Universal Time): Gie. phi hgp quOc te. Teen he thOng
UTC, mui gig dm Viet Nam la UTC+7.
40. XML (Extension Markup Language): LA ngon ngu danh dL ino rOng, cung
cap mot phuang tien dUng van ban de mo to thong tin.
41. 5S: LA mot phuang phap quan ly sap xep noi lam viec theo quy trinh Sang
loc, Sap xep, Sach se, San soc, San sang.
42. Cac chit. viZ't tat:

CBCNV/NLD Can bO cong nhan vien/Nguei lao dOng

CSKH Cham soc khach hang
CTDL Cong ty Dien luc
CTTND Cong ty Thi nghiem dien
DVBLDN Dich vu ban le dien nang
DVKH Dich vu khach hang
DL Dien luc
DTDD Dien thoai di dOng
EVN Tap doan Dien luc Viet Nam
EVNEPTC Cong ty Mua ban dien
EVN/CT Cong ty Vin thong dien 1-krc & Cong nghe thong tin
EVNNLDC Trung tarn DieudO he thOng dien Qu'Oc gia
EVNNPT TOng Cong ty Truyen tai dien QuOc gia
GCS Ghi chi so
GDKH Giao dich khach hang
GDV Giao dich vier'
GTGT Gia tri gia tang

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HDDT Hod don dien tir

HDMBD Hqp di5ng mua ban dien
HTDD He thong do dem dien nang
HTTTSL He tho'ng thu thap so lieu do dem
KDLDD Kho dir lieu do dem dia. EVN
MBA May bien ap ltrc
MTB May tinh bang
NMD Nha may dien
P.GDKH Phong giao dich khach hang
SLDD S6 lieu do dem
SXKD San xuat kinh doanh
TBA Tram bien ap
TBDD Thiet bi do dem dien nang
TCKT Tai chinh ke toan
TCTDL T6ng cong ty Dien hrc
TNHH MTV Trach nhiem him Ilan MCit thanh vien
TT.CSKH Trung tam Cham soc khach hang
TI/CT May bier' &mg dien do luemg
TU/VT May bien dien ap do lueng
UNC fly nhiem chi
UNT Uy nhiem thu

VEE Validating, Estimating and Editing (Xdc thirc, udrc lugng

va hieu chinh so lieu do dem)
Nhirng tix ngir, chit viet tat khdc dugc giai nghia theo quy dinh trong Dieu le
to chirc va hoat di5ng dm Tap doan Dien ltrc Viet Nam, Quy dinh ye cung cap
dich vu dien trong Tap doan Dien lirc Quoc gia Viet Nam ban hanh kern theo
Quyet dinh so 505/QD-EVN ngay 15/5/2017 cua T6ng Giam &sic EVN.
Dieu 4. Phan cap thou thuan not
1. Tap doan Dien hrc VietNam thOa thua'n dau n6i vai khach hang mua dien:
a) Trirc tiep tai ltr&i dien truye‘n tai do EVNNPT quan b'f;
b) Tai thanh cdi nha may dien cua ,cdc don vi phat dien trtrc thuOc hoc cong ty
con do EVN narn gitr 100% von dial le.
2. Tong cong ty Dien lirc thOa thuan dau not veri khdch hang mua dien:

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Quy clinh chung

a) Tai cap dien ap 110 kV thuOc cac TCTDL quan l;

b) Trgc tiep tir thanh cai cac nha may dien có cap dien ap < 110 kV (trir cac
trugng hgp th0c tham quyen dm EVN).
3. COng ty Dien lgc
a) CTDL thuOc TCTDL mien them thuan dau not voi khach hang mua dien dr
lugi dien trung ap co tong cong suat TBA tai mot dia diem mua dien > 2.000
kVA.
b) CTDL thue5c TCTDL thanh ph6 them thuan dau not voi khach hang mua dien
tir lugi dien trung ap thuOc CTDL quan l.
c) Cong ty TNHH MTV Dien lgc, Ong ty co phan Dien lgc them thuan dau not
voi khach hang mua dien: (i) Tai cap dien ap 110 kV thuOc CTDL quan 17; (ii)
Trgc tiep tir thanh cai cac nha may dien (trix cac truarng hop thu& tham quyen
ciia EVN va TCTDL); 'Ex luoi dien trung ap thuOc CTDL quan 17 co tong cong
suat TBA tai mot dia diem mua dien > 2.000 kVA.
4. Dien lgc them thu'an dau not voi khach, hang mua dien tir lugi dien trung ap
thuOc Dien lgc quail 1)'T có tong cong suat TBA tai mot dia diem mua dien <
2.000 kVA.
5., Cac TCTDL/CTDL thgc hien nghiem quy dinh va dugc phep mg rOng phan
cap thoa thuan dau nOi cho cac don vi trgc thuOc phU hop voi kha nang thgc
hien.
Dieu 5. Phan cap 147 ket va quan 1ST HDMBD
1.Ti5ng Giam d4Sc EVN fly quyen cho:
a) Giam d6c EVNEPTC,k)r7 ket va thgc hien HDMBD (theo timg trunghop)
voi khach hang: (i), Là to chdc mua dien tir luai dien co cap dien ap > 110 kV
nam, ngoai lanh the) Viet Nam; (ii) Mua dien trgc tiep voi EVN tai lugi dien
truyen tai va thanh cai nha may dien cUa cac dun vi Oat dien là dun vi trgc
thue?c hoac cong ty con do EVN nam Oa 100% von dial le.
b)T6ng Giam dOc TCTDL 14 ket va quan 13'T HDMBD d6i voi khach hang: (i)
La to eh& mua dien tir luori dien có cap dien ap < 110 kV, nam ngoai lanh tho
Viet Nam; (ii) Mua dien tir thanh cai cac nha may dien co cong suat dat <
30MW; (iii) Mua dien -Ur thanh cai cac nha may thily dien bac thang tren ding
mot &mg song dugc ap dung Bieu gia chi phi tranh dugc cho cum thUy dien bac
thang.
2. T6ng Giam dOc TCTDL hoac ngoai dugc us7 quyen 14 ket va thgc hien
HDMBD voi khach hang mua dien có cap dien ap 110 kV (trix trueIng hop cac
khach hang thuOc Cong ty TNHH MTV, Cong ty co phan Dien lgc quan 1y).
3. Cong ty Dien lgc

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a) Giam do'c CTDL thu6c TCTDL mien hoc nguoi dugc uY quyen ky ket va
thirc hien HDMBD vai khach hang mua dien tir hx6i dien trung ap c6 tong cong
suat TBA tai mot dia diem mua dien > 2.000 kVA.
b) Giam deic CTDL thu6c TCTDL thanh ph6 hojc ngueri dugc uY quyen ky ket
va thgc hien HDMBD v6i khach hang mua dien tix hx6i dien trung, ha ap.
c) Giam d'6c Cong ty TNHE MTV Dien 1rc, Cong ty c6 phan Dien lgc hoc
ngu6i, dugc usT guyen ket va thgc hien HDMBD ved khach hang mua dien: (i)
Tai cap dien ap 110 kV; (ii) Tir luai dien trung ap c6 tong cong suat TBA tai
mot dia diem mua dien > 2.000 kVA.
4. Giam do'c Dien lgc hojc ngu6i dugc us/ quyen ky ket va thirc hien HDMBD
vii khach Jiang mua dien: (i) Tir 1u6i dien trung ap c6 tong cong suat TBA tai
mot dia diem mua dien < 2.000 kVA; (ii) Tir luoi then ha ap.
5., Cac TCTDL/CTDL thgc hien nghiem quy dinh dugc phep r6ng phan
cap 14 ket va (pan lY HDMBD cho cac don vi trirc thu6c phit hgp vai kha nang
thgc hien.
Dieu 6. K& cAtt ctia Quy trinh kinh doanh dien nang
Quy trinh kinh doanh dien nang ap dung trong Tjp doan Dien lgc Qu'6c gia Viet
Nam, bao gom:
1.Quy dinh chung;
2. Quy trinh Giao dich khach hang;
3. Quy trinh Cap dien;
4. Quy trinh Ky ket va Quail lY Hop d'6ng mua ban dien;
5. Quy trinh Quan lY thiet bi do dem;
6. Quy trinh Ghi chi s'6 cong to va Lap hod don tien dien;
7. Quy trinh Thu \fa theo dOi ng tien dien;
8. Quy trinh Quail lY dich vu ban le dien nang.

Chiron II. Cac nguyen tAc trong Kinh doanh va dich vu khach hang
Dieu 7. Nguyen tAc chung
1.Cung cap cac dich vu dien cua Tjp doan Dien lgc Viet Nam cho khach hang
theo cac quy dinh dugc neu trong Quy dinh cung cap dich vu dien.
2. Cong khai, minh back cac loai hinh dich vu so, thu tuc, chi phi va cac
quy dinh dugc niem yet tai P.GDKH, tren, website TT.CSKH, tren cac
phuang tien truyen thong de khach hang de tiep can, de tham gia, de giam sat.
3. "Phong Giao dich khach hang"/Phong Kinh doanh/Ban Kinh doanh la dau
moi duy nhat giai guy& cac dich vu cho khach hang dung theo co the "01 are.

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Quy dinh chung

4. Khi tiep nhan dich vu qua TT.CSKH,, dien thoai, internet, fax, buu dien... Ix)
phan tiep nhan giai quyet theo tham quyen hoac chuyen yeu cau dm khach hang
ve dimg dau Mai dugc giao nhiem vu giai quyet.
5. Chi' dOng lien he, huong dan khach hang va thuc hien dimg thit tuc, chi phi,
thoi gian doi veri loai hinh dich vu yeu cau cua khach hang.
6. Cac TCTDL xay dung chu trinh luan chuyen hO so giai quy'k trong not bO
gift TCTDL/CTDL/DL dam bao phuc vu khach hang theo co the "01 cira".
7. Hang nam, cac TCTDL to chirc hp chon don vi to van dOc lap danh gia mirc
dO hai long cua khach hang va thuc hien cac giai phap nang cao chat lugng
DVKH.
8. Quan lY nghiep vu va bao cao bAng chuang trinh CMIS thOng nhat trong
toan EVN. Cac nghiep vu phat sinh dugc cap nhat ngay trong ngay va hoan
thanh bao cao hang thang giri EVN true(c ngdy 05 cua thang tiep theo.
Dieu 8. Nguyen tac khi cap dien
1.TCTDL ban hanh thik ke mau, thuc hien thOng nhat trong toan TCTDL.
2. Khach hang có quy'en lua chon Don vi Dien luc hoac cac to chirc/ca nhan
ngodi Don vi Dien luc thuc hien cac cong viec thuc trach nhiem dm khach
hang.
3. TruOng hop cap dien cho khach hang qua cong trinh dien cua chii so. hau tai
san khac, Don vi Dien luc phai thod thuan bang van ban va có su dOng Y cua chii
so. hau cong trinh dien.
4. Phuong an cap dien qua khdo sat xac minh thuc to dia. Don vi Dien luc là co
se( quyk dinh du diL kien cap dien va 17 k'k HDMBD.
Dieu 9. Nguyen tac y ket HDMBD
HDMBD dugc, kY ket tren co so' to nguyen cua ben mua dien va dap irrig cac
dieu kien kST, ket HDMBD cua ben ban dien. Moi cam ket, thOa thuan khong vi
pham dial cam cua luat, khong trai dao dire xa hOi có hieu luc thuc hien doi vOi
cac ben va phai dugc chu the khac ton trong.
Dieu 10. Nguyen tac quail 157thiet bi do dem.
1.Thiet bi do d6m phai dugc mua sam, lap dat dam bao yeu cau tieu chuan k'y
thuat cua EVN va quy chuan 1(5% thuat do co quan nha nuac cc') tham quyen ban
hanh.
2. Thiet bi do d6m phai dugc phe duyet m'au till& khi dua vao sir dung va thuc
hien cac bien phap kiem soat ve do luerng trong qua trinh sir dung theo quy dinh
cua co quan quan lY nha nuo.c.
Dieu 11. Nguyen tac ghi chi so va lb hoa dun
1. Nguyen tac ghi chi so

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 Quy dinh chung

a) Ghi dung, du va chinh xdc chi se') cong to theo ngdy da th6ng nhdt trong
HDMBD hojc theo ngay thong bdo dm Dan vi Dien luc. Dam bao guyen giam
sat GCS cua khdch hang.
b) Khi thay dOi ngay hojc hinh tilde GCS, Don vi Dien luc phai thong bdo cho
khach hang Net truov ngay GCS > 03 ngdy.
2. Nguyen tjc ljp h6a don
a) Ljp hod dan tien dien can dr vao: Hgp dOng mua ban dien; Chi so cong to;
Cdc bien ban truy thu, thodi hoan, boi thuang.
b) Hod don, bier) nhjn tien dien thuc hien, tir chuong trinh CMIS theo mat' thOng
nhat. Cac chi), va thong tin dugc in, hien thi re)" rang, du net.
c) Nghiem cam viec six dung hod don, bien nhjn tien dien vie't tay. Thai han luu
tr€t h6a don dien tix tien dien theo quy dinh cua phap lujt ye tai chinh, ke toan.
Dieu 12. Nguyen tAc thu, nop, guy& toan tien IMO
1.Thu, nOp dung va du so tien trong bien nhjn thanh town, hod don da phdt hanh
va thanh guyet town kip thai.
2. Quyet toan tier) dien c6 du 3 13,0 phjn: Quan 13"/ hoa don, TCKT va chdm xoa
no.
3. Quyet town phai doi chieu: So tien mat, tien trong tai khoan cid thu dugc cua
don vi; So tien chua thu dugc; So hoa don, bier) nhjn lien dien da thu va chua
thu.
4. Nghiem cam 01 nguari lam dOng tiled 02 nhiem vu trong cac nhiem vu: thu
ngan vier), cham xoa ng, guyet toan tien dien.
Dieu 13. Nguyen ta'c giao dich khach hang
1.Giai guy6t yeu cL cua khdch hang theo dung quy trinh, quy dinh.
2. Lam luon don tiep khdch hang voi lai chao, cir chi, nu cued, dnh mat than
thien; luon lang nghe va phuc vu khach hang vai thai 0) ton trong, tan tam.
3. Tao su thodi mai, tin tuang va hai long dia khach hang voi cac dich vu cua
EVN. Chu dOng cam on, xin loi khdch hang the hien su chan thanh va tiep thu.
4. Trong dOi thoai, van ban giao dich the hien su cL thi, tuyet dOi khong c6
hanh vi, cir chi, lei not thieu van minh, de doa, cira guyen.
5. Huang dan clay du quy dinh, thu tuc cho khdch hang. Giai guy6t dung
hen, dung nOi dung, day day du, ro rang cac yeu cau cua khdch hang tren co so cac
quy dinh, Nha nuarc, EVN dm Don vi. Tuyet dOi khong dugc djt ra
nhang dieu kien khong c6 trong quy dinh.
6. Khi khach hang c6 ,yeu hoc gjp kilo khan -v" six dung dich vu, moi
CBCNV thuOc EVN deu c6 trach nhiem giai guyet, hojc lien he vai nguai giai
quyet, theo dOi den ket qua cuoi ding dap img yeu cau cua khdch hang.

9
Quy dinh chung

Dieu 14. Nguyen tac quip. 1ST dich viol ban le dien nang
1.Viec thue DVBLDN phai dugc thgc hien thong qua Hop d'Ong DVBLDN.
2. Hop dOng DVBLDN dugc 1()'T ket khi Ben nhan dich vu c6 day &I hO so va
dap dng cac dieu kien yeu cau dm Ben thue dich vv.
3. Co bao dam thirc hien hop d'Osng duai mot trong cac hinh thirc: 1<./ guy, dat coc
hoac bao lanh thirc hien hop dOng.
4. Thei han cua hop dmg DVBLDN < 03 nam.
Chu'o'ng III. TO chirc thirc hien

Dieu 15. Trach nhiem cua EVN

1.Kiem tra, giam sat hoat &Ong kinh doanh dien nang tai cac Don
2. Yeti cau cac Dan vi dinh kST hoac dOt xuat bao cao ve tinh hinh trien khai thirc
hien viec kinh doanh dien nang tai Don
3. Giai quy& cac kien nghi, vuong mac, kh6 khan cua Don vi trong qua trinh to
chdc, trien khai thvc hien Quy trinh nay.
Dieu 16. Trach nhiem cua cac Dom vi Dien hp, Ngtroi dal dien ph'an von
Op cua EVN, NguiYi d4i dien phAn von gop cilia Cong ty TNHH MTV cap
II tai cong ty con, eking ty lien ket.
1.Teen co so' Quy trinh nay, cac Don vi to chgc, phan cong trach nhiem cu the
cho cac 1)0 phan, CBCNV/NLD thvc hien dam bao tuan thu dimg cac nguyen
tac, yeu cau nghiep vu cua Quy trinh.
2. TO chirc dap tao, Woi huan cho tat ca can bO, nhan vier' trong Don vi va to
chgc, ca nhan co lien quan.
3. Hang nam, to chirc 1))i huan, kiem tra, sat hach cac not dung cua Quy trinh
kinh doanh dien nang cho can 1)0 quan 1)'/ va. CBCNV/NLD trgc tiep lam cong
tac kinh doanh dien nang. Ngodi ra, cac CBCNV/NLD ,thvc,hien quy trinh, lam
viec trong dieu kien, moi trugng mang dien can dugc boi huan va sat hach ve an
toan dien.
4. Huong dan thirc hien Quy trinh kinh doanh dien nang phil hop veri dieu kien
kinh doanh tai cac Don vi va khong trai v6i Quy trinh nay.
5. Cac TCTDL bien soan giao trinh, to chgc dao tap, boi huan cho tat ca can b'O,
nhan vien trong Don vi va to chirc, ca nhan c6 lien quan.
6. Quy trinh nay la co so' de Ngtred dai dien phan von gop cua EVN, Ngixeri dai
dien phan von gop cua Cong ty TNHH MTV cap II tai cong ty con, cong ty lien
ket coy kien trong viec xay dung va bieu quyet ban hanh cac quy dinh ve kinh
doanh dien Wang cua Don vi. Truerng hop quy dinh, quy trinh kinh doanh cua
Don vi c6 nOi dung trai v6i quy dinh cua Quy trinh nay, Ngtrei dai dien phan
von gop theo uy quyen dm. EVN tai Don vi phai bao cao, xin y kien thod thu'an
cua EVN truck khi bieu quyet ban hanh.

10
 Quy trinh Giao dich khach hang

PHAN THCr HAI

QUY TRINH GIAO DICH KHACH HANG

Chtrceng I. Nhan vien giao (filch khach hang

Dieu 1. Nhan vien giao dich khach hang

Nhan vien GDKH la CBCNV cua cac Dan vi Dien luc hoac NLD thuOc cac to
chdc/ca nhan 1c)', hop d•rig DVBLDN hoac dich vu thu tien dien dugc giao thgc
hien mot hoac nhieu han mot trong cac nhiem vu sau:
1.Tie') nhan, tra 164 cac yeu cau dich vu cung cap dien theo Quy dinh cung cap
dich vu dien.
2. Khao sat, lap dat, treo thao, nghiem thu HTDD.
3. Quan 13r HTDD, GCS, phac tra chi s6 cong to dien.
4. Thu tien dien, xir 13'7 ng tien dien, thu chi phi ngimg va cap dien trof lai, thu cac
chi phi lien quan den dich vu cung cap dien theo quy dinh.
5. Kiem tra va giam sat HDMBD.
6. Sira chcra, thao tac dong cat dien.
7. Khao sat, lap dat, nghiem thu cong trinh duerng day va TBA.
8. Xac minh don thu khieu nai, to cao.
9. Cac giao dich khac có trao doi thong tin ve dich vu dien vori khach hang.
Dieu 2. Tieu chuAn nhan vien GDKH
1.CO pham chat dao dire tot, coy thirc trach nhiem, có ky nang giao tiep.
2. Co trinh d(5 van boa tot nghiep ph6 thong trung hoc, hi6u ro chirc nang nhiem
vu dugc phan cong va nhiem vu dm Dan vi.
3. Dugc dao tao bC3i huan dung nganh ngh'e va qua sat hach Quy dinh cung cap
dich vu dien, Quy trinh kinh doanh, Van hoa EVN.
4. Co du sire khoe theo yeu cau ct:ta nhiem vu dugc giao.
Dieu 3. Trang phue va the nghiep vu
1.Sir dung trang phuc cong tac va the nghiep vu theo quy dinh.
2. Deo The nghiep vu, dat Bien ten ngay ngan fa ten nhan vien GDKH, ma so
(neu co).
3. Nhan vien GDKH lam nhiem vu thu tien dien va xir 1)'T ng tien dien khong
phai deo The nghiep vu, nhung phai mang theo The nghiep vu.

11
Quy trinh Giao dich khach hang

Chuong II. Giao dich khach hang

Dieu 4. Giao dich tai P.GDKH

1. Quy dinh ve P.GDKH
a) B6 tri e vi tri thuantien, de nhan biet, de giao dich. Truck cira P.GDKH thong
bao ro thei gian bat au, ket thirc lam viec trong ngay, ngay lam viec trong tuan
va thoi gian nghi d6t xuat, trong gift xe cho khach hang den giao dich khong thu
phi.
b) Trang bi day du ghe ng6i, nuac u6ng, bao, bien chi an, s6, hOp thu gOp y, s6
dien thoai dia b6 phan tiep nhan va tra led yeu cau. Ban lam viec cua GDV c6
bien ghi ro ho va ten, chirc danh.
c) Niem yet va thong bao cong khai tai vi tri d6 doc tai lieu LI* Dien luc, cac
Nghi dinh, Thong tu ve dien, quy dinh ve bieu gia dien; Quy dinh ve ngirrig
giam mirc cung cap dien; Huang an an toan dien; Quy dinh dich vu cung cap
dien va cac thong tin khac cua EVN.
2. Nhan vier' giao dich tai P.GDKH
a) Chap hanh nghiem qui dinh tai Chuang I Quy trinh nay va quy dinh thed gian
lam viec, sir dung thed gian khoa hoc, hieu qua.
b) Giai guy& yeu cau cUa khach hang theo thir tu.
c) Thuc hien tot quy dinh ve 5S giai quyet nhanh, chuyen nghiep cac yeu cau
theo nhie'm vu va cap nhat -Lien d6 giai quyet ngay khi phat sinh vao chuong
trinh CMIS, CRM.
Dieu 5. Nhan vien giao dich tai TT.CSKH
1.Tiep nhan, tra led khi c6 tin hieu trong thed gian < 03 h6i chuong dien thoai.
2. Xung danh s6, goi ten khach hang (neu biet ten).
3. Lang nghe day dU thong tin, khong de khach hang phai trinh bay nhieu
4. Tim hieu, du down nhu cau va dap Ung tot hon mong dgi cua khach hang.
5. Cung cap thong tin dung va day du ve dich vu khach hang yeu can, tra cac
cau hoi nhanh ch6ng va chinh xac.
6. Ket thUc giao dich, chu d6ng cam on, tim hieu them nhu cau va xin y kien
phan h6i tir phia khach hang. Ghi nhan yeu cau cua khach hang vao phan mem
CRM.

12
 Quy trinh Giao dich khach hang

7. Cdc yeu cAu Dan vi Dien ltrc giai guy& chua thOa dang, phai tiep tuc yeu cAu
giai ,quyet, Bong tiled trtrc tier) lanh
dao dm Dan vi Dien ltrc de chi dao giai
quyet.
8. Cdc yeu cAu giri qua SMS, email, website CSKH va cdc kenh tiep nhjn khac
ngoai nhiem vu cua TT.CSKH, chuyen den Dan vi Dien ltrc giai quyet trong
tiled gian < 03 phut. DAt the dO tu dOng tra lei email có not dung cam ket lien he
giai guy& < 24h.
Dieu 6. Giao dich ngoai tru so. Dun vi
1.Darn bao dUng lich hen vai khdch hang. Truemg hop thay dOi lich phai lien he
truck lich da hen, xin loi va thOng nhAt lai lich hen \Teri khdch hang.
2. Chi dugc phep vao, nha, tru sO, dia diem,... pham vi thuOc quyen quan 1)% cua
khach hang khi xuat trinh day du cdc giay to can thiet va clugc str (long )% cua
khach hang. Trueyng hop Dan vi Dien ltrc to chirc thuc hien kiem tra hoat dOng
dien ltrc va sir dung dien theo quy dinh phap lujt phai tuan thu theo trinh tu thu
tuc quy dinh tai Thong to so 27/2013/TT-BCT ngay 31/10/2013 cua BO Cong
Thuang.
Dieu 7. Giao dich qua thu' tin va cac hinh thiirc khac
1. Gidm dOc Dan vi Dien ltrc quy dinh cu the trdch nhiem va nguyen tAc giai
guy& d6i v(yi viec tiep nhjn, xir 1)% cdc yeu cau cua khdch hang giao dich qua thu
tin va cdc hinh thtrc khdc. Truemg hop có yeu cau ve dich vu cung cap dien theo
Quy dinh dich vu cung cap dien, bO phjn tiep nhean phai chuyen ngay cho 1)0
phjn GDKH giai quyet.
2. Theyi gian giai guy& dich vu cung cAp dien theo Quy dinh dich vu cung cAp
dien. Trueng hop chua dugc quy dinh trong Quy dinh ye dich vu cung cap dien,
theri gian thuc hien < 03 ngay lam viec.
3. Khi cdc phuang tien truyen thong (bao, dai truyen thanh, truyen hinh,...) phan
anh nhang van de lien quan den viec cung cap dich vu dien thuOc pham vi quan
1)% cua Dan vi Dien ltrc, lanh dao Dan vi phai to chtrc xdc minh va tra lei bang
van ban trong thoi gian < 5 ngay lam viec, dong tiled gtri bao cdo cap tren (neu
có yeu cau).
a) Thu gui den 13, 0 phjn GDKH dugc phan loci, tong hgp bd.° cdo lanh dao trong
ngdy de có chi dao giai guy& < 01 ngay.
b) Van ban tra lei ngAn gon, sue tich, ro rang, dung not dung yeu cAu, dam bao
phii hop quy dinh phap lujt, quy dinh cua EVN.
4. Trueyng hop có nhieu kien nghi ve mot van de, ngoai viec tra loi tirng khdch
hang, có the tra loi chung tren cdc phuang tien thong tin dai chUng.

13
Quy trinh Giao dich khach hang

Chuang III. Trach nhiem phi hop giai quyet

Dieu 8. Trach nhiem cua TT.CSKH

1. La dau mOi cua TCTDL tiep nhan va tra loi yeu cau caa khach hang thong
qua kenh giao tiep dien thoai, SMS, email, website CSKH va cac kenh tiep nhan
khac.
2., Cap nhat day &I thong tin tiep nhan, tra khach hang va cac thong tin thay
dOi cua quy the quan ly not bo, cac van ban huong dan co lien quan den trinh tg,
thu tuc thgc hien cac DVKH vao CRM.
3. Chuyen, nhan thong tin cac yeu can cua khach hang den cac Don vi Dien lgc
thong qua CRM.
4. Dinh l(ST danh gia ket qua CSKH va de xuat cac giai phap cai thien, nang cao
hieu qua. CSKH.
Dieu 9. Trach nhiem cua Don vi Dien lov
1.BO phan GDKH tiep nhan yeu can caa khach hang trgc tiep qua CMIS va qua
CRM do TT.CSKH chuyen.
2. BO tri nhan vien dau mOi tiep nhan thong tin va phan hOi ket qua giai quyet.
Thong bao giai cac don vi phoi hop lien quan khi thay doi nhan sg dau mOi.
3. Cap nhat qua trinh giai quy& vao CMIS, CRM day du, Hi rang, chi tiet not
dung, ket qua xir 1)'T ke ca 1)"7 do khong giai quy& duoc.
4. Truong hop khong the thirc hien dung filo:A ban, phai thong bao den khach
hang nguyen nhan va tiled gian giai quyet.
5. Nghiem cam ket thiic yeu cau tren he thOng CRM khi yeu cau chua duvc thgc
hien hoar' fat.
6. Thong bao cho TT.CSKH ke hoach trien khai cac cong viec c6 anh twang
tren dien rOng nhu thay cong to dinh kST, 1.13 dat cong to dien tir thay cong to co
khi,...
Dieu 10. Trach nhiem cua BO pllin trtyc Ivan 1ST van hanh dien

1.Thong bao, cap nhat ngay thong tin lich cat dien va sly c'6 dot xuat vao chuong
trinh quail ly mat dien.
2. BO tri nhan vien dau moi tie') nhan thong tin va phan h6i ket qua giai quyet
cac yeti cau cua khach hang.
Dieu 11. Trach nhiem cua Ging ty Cong nghe thong tin

14
 Quy trinh Giao dich khach hang

1.Dam bao ha tang vin thong va cong nghe, thong tin float dOng tin cay, on
dinh, thong suot giira cac don vi. Khi c6 six co anh huang den khai thac thong
tin, to chirc khac phuc ngay trong thai gian < 02 gio va thong bao ngay cho
TT.CSKH.
2. Thong bao cho TT.CSKH > 03 ngdy ke hoach bao dur'ng, bao tri ha tang vin
thong, cong nghe thong tin.
3. Dam bao an ninh, bao mat cac he th6ng phuc ITV hoat dOng cua TT.CSKH.

Chtmeng IV. Giam sat danh gia chAt ltro.ng DVKH

Dieu 12. Yeu cau chAt luvng DVKH

1.Cac cuOc dien thoai cua khach hang dugc GDV tiep nhan trong thai gian < 30
giay dat > 80%. Truang hgp qua cac hinh thirc khac (Email, website, irng dung
di d'Ong,...) thai gian thuc hien < 120 phut.
2. Cac cui5c dien thoai c6 diem binh quan > 9,00 diem (thang diem 10), lay theo
diem binh quan cua > 2% so lugng cuOc dien thoai cua tirng GDV trong thang.
3. Van ban tra lai khiau nai c6 n'cii dung tra 16i 16 rang va tuan thu cac quy dinh
cua phap luat dat > 95%.
Dieu 13. Barth gia mirc dO hai long khach hang
1.Hang ngdy, TT.CSKH thirc hien goi khdo sat danh gia > 2% khach hang c6
lien he giao dich, trong do: 100% khach hang yeu can cap dien mai tir luai trung
ap, > 5% khach hang yeu cau cap dien mai tir ltrai ha ap muc dich sinh hog va
> 10% khach hang yeu cau cap dien mai tix luai ha ap ngodi muc dich sinh hoat.
2. Hang quy, to chirc chirong trinh "Khach hang bi mat" doi vai TT.CSKH,
thong qua Don vi dOc lap danh gia tat ca loci hinh dich vu dang cung cap vai
dinh mirc m6i dich vu goi 01 lan/thang.
3. Hang nam, TCTDL thue Don vi d'Oc lap danh gia six hai long cUa khach hang
sir dung dien d6i vai CTDL va TT.CSKH.
4. Danh gia mire d'6 hal long khach hang tai P.GDKH va cac kenh giao dich
khac (nau co) nhu SMS, email, website, irng dung di dOng,...
Dieu 14. Che dO kiern tra, giam sat
1.TCTDL/CTDL ban hanh tieu chuan danh gia chit lugng phuc vu khach hang
va mire do hoan thanh cong viec cua moi nhan vien GDKH. Xay dung co the
thuang phat de)i vai cac tap the, ca nhan tham gia GDKH.
2. Hang ngdy, lanh dao Don vi truc -14 kiarn tra va chi dao giai quyat yeu cau
cua khach hang da dugc cap nhat tren cac phan mem quan1)'7.

15
Quy trinh Giao dich khach hang

3. Hang thang, Dan vi Dien luc tong hop, phan tich, danh gia ke't qua giai quy6t
va k6 hoach nang cao chAt lugng trong thang sau.
4. Hang nam, cac Dan vi Dien luc co k6 hoach, giai phap nang cao chit lugng
DVKH va nang cao six hai long cila khach hang sir dung diem

16
 Quy trinh cap dien

PHAN THU' BA
QUY TRINH CAP DIEN
Chtrung I. Cap dien theo yeu cau mua dien cua khach hang
trong lanh thii Viet Nam
Dieu 1. C'Ap dien dien ha Ai)
1.Thuc hien theo quy dinh tai Di&I 6, Dieu 7 va DiL 8 Quy dinh cung cap dich
vu d*1.
2. Truang hop cac khu do thi khu Chung cu... chu hiru dAu tu he
thong cong to (neu co) va chuyen giao tai san hoc 1()% hop &rig quan
1)% vai Don vi D*1 luc, cho pi1- 61)k)% ngay HDMBD voi khach hang.
3. Truang hyp chua c6 phan ph6i hoc luai dien phan phOi, bi qua tai
c6 xac nhan cua ca quan Dieu tiet hoc co quan dugc quyen, Dan vi
Dien luc tra loi khach hang bAng van ban trong tiled gian < 03 ngay lam vi& ke
tir khi nhAn dugc de nghi mua dien, trong do neu ro tiled Ilan du kien cap di@.1
dugc.
Dieu 2. Cap dien tir ltroi dien trung ap
1.Thuc hien theo quy dinh tai Di&I 9 va DiL 10 Quy dinh cung cap dich vu

2. Diem ddu n6i da dugc thoa thuAn la co sa d'e' Dan vi D*1 luc va khach hang
thong nhdt trach nhism dAu tu cong trinh dien, ke ca TI/CT, TU/VT cua HTDD
(trix cong to din) va duge ghi rO trong hgp dong dau tu cong trinh dien theo
m'au tai Phu luc 1 Quy trinh nay.
3. Dan vi Di@-1 luc c6 trach nhim hung clan khach hang cac qui dinh thu6c
trach nhim giai quyet cua Ca quan quan 1)r Nha nuoc de dugc cap di'n tir luoi
dien trung ap. Cu the:
a) Sot Cong Thuang: Xac nhAn su phit hap Quy hoach phat tri6n dien luc d6i ve(i
01 dia diem mua dien c6 tong cong suat TBA > 2.000 kVA.
b) So Xay dung hoc So Giao thong cong chinh: Cdp phep thi cong xay dung
cong trinh din; Thoa thuAn vi tri cot/tram dien, hanh lang luoi din; Cap giay
phep dao duang.
c) Tai nguyen va Moi truang hoc Ca quan nha nuerc duge giao quan 1)% moi
truang cua dia phuang: Xac nhAn ke hoach bao ve moi truang.
d) Cac co quan quan 1)% Nha nuac duge ny quy&I giai quy6t theo quy dinh tai dia
phuong (neu
Dieu 3. dr, dien tir dien cao Ai) 110kV, 220kV va sieu cao ap 500kV
1. DAu moi giai quy6t
Theo qui dinh tai Di'eu 11 Quy dinh cung cap dich vu

17
Quy trinh cap diftz
2. HO so de nghi cap dien
a) Van ban de nghi mua dien.
b) 01 ban sao Giay to thy than (ca nhan hoc nguei dai dien hop phap cda To
chirc).
c) 01 ban sao Giay to xac dinh cha the HDMBD.
d) 01 ban sao Giay to xac dinh muc dich sir dung dien.
e) HO so de nghi dau not theo quy dinh cua BO COng Thuong.
3. Chi phi dau tu
Diem dau not da dugc thoa thuan la co se de Dan vi Dien lu.c va khach hang
thOng nhat trach nhiem dau to cong trinh dien, ke ca TI/CT, TU/VT cua HTDD
(trir cong to dien) dugc ghi ra trong hgp dOng dau tu cong trinh dien theo mau
tai Phu luc 1 Quy trinh nay.
4. Trinh tu, tiled gian, trach nhiem thu.c hien.

Thai gian thtyc hien ciia Don Trach nhiem

Trinh ter thtyc hien
vi Dien ityc thtyc hien

1.Ti6p nhanh6 so a nghi dau - 18 ngay lam viec -Don vi Dien lgc
not
(hroi dien 110 kV) - Khach hang
viv
2. Xem xet ho so de nghi dau - Don vi Dien lgc
- 30 ngdy lam viec
not va chuan bi dg thao thOa
thuan dau not (ltrai dien > 220 kV) - Khach hang

- B6 Cong Thuong/
3. Xac nh'a.n sg phi' hop vied Quy
S6 C6ng Thuong
hoach dien
- Khach hang
v - 7 ngay lam viec
4. Th6a. thuan Tau not (luoi dien 110 kV) - Don vi Dien lgc
- 25 ngdy lam viec (loud di0 - Khach hang
> 220kV)
•
5. Thoa thub vi tri cot/tram - Ca quan (van 17
dien, hanh lang hied dien. Bao Nha ntrac
cao tac d'eng moi trtrang - Khach hang

• - Co quan quart 17
6. Tit& thuan thiet ke NM mr6c
- Khach hang
I

18
 Quy trinh cap dien

7. Thu tuc cap phep thi cong - Ca quan quart 1)2

xay dung cong trinh dien Nha ntrot
- Khach hang
•
8. Thi cong xay dung Cling
trinh dirt - Khach hang

9. K.)"/ HDMBD, nghi'e'm thu

- Dan vi Di'n luc
va ciOng di'n
- Khach hang

Chuang II. CAI) dien theo yeu cAu mua dien cua Dun vi Dien bye ntro'c
ngoai, ngoai lanh filo Viet Nam
Dieu 4. DOI' ttrung dp dung
Cac Dan vi Dien ltrc nu6c ngoai c6 du6ng bien gidi yed V* Nam, mua diL tir
he thong Judi diL Quoc, gia Vist Nam theo Th6a thu4n hop tac gia hai Nha
nuo.c/ hai Chinh de cap cho cac khu ytrc nam ngodi lanh tho V* Nam.
Dieu 5. Phe duyet chu truong
1. Thu tuong Chinh phu phe duy't chu truang mua ban dien y6i nude ngodi qua
1u6i diL quoc gia co cap diL ap > 220 kV.
2.136 Cong Thuang phe du)* chit truang mua ban diL vdi nu6c ngoai qua luoi
diL quoc gia c6 cap diL ap < 220 kV.
Dieu 6. Trinh tty, thu tuc phe duyet chu trill:mg
Thgc hiL theo quy dinh ye trinh ttr, thu tuc phe du)* chu truang mua, ban diL
vdi nu6c ngodi dm B6 Cong Thuang va quy dinh cua phap lujt.
Dieu 7. Trinh tir thtrc hien cua cac TCTDL
1.TCTDL ding vai Dan vi DiL hie nu6c ngodi 14 H6 so 6 nghi phe duyet
ch6 truang cap diL cho cac doi Wong ban diL thu6c phan cap, trinh EVN de
xem xet, trinh Co quan quan 1)r Nha nu& c6 tham quyen phe du)* theo quy
dinh ye trinh ttr thu tuc phe du)* chu twang mua, ban diL yed nu& ngodi cua
B6 COng Thuang.
2. Sau khi duoc Co quan c6 tham quyL phe du)* chu truang ban dien, EVN se
thong bao de TCTDL thtrc hiL darn phan va dtx thao HDMBD y6i Dan vi DiL
ltrc nuac ngodi.
3. TCTDL bao cao ke't qua dam phan va trinh EVN dtr thao HDMBD truac khi
thtrc hiL du tu va k)r k6t HDMBD.
4. Cac TCTDL tfwc hiL dau tu. xay Ong cong trinh theo quy dinh cua Nha
ntrOc V* Nam lid phan cap cua EVN ye du tu xay dtmg, hoan thin k)r ket,
theo dOi, guar-11)r va thtrc hiL HDMBD.

19
Puy trinh cap dien
Phu lue 1
(Ban hanh kern theo Quy trinh Ca'p dien)

CONG HOA XA- HOI CHU NGHIA VIET NAM

Deg 14 — Tiy do — Hanh phtic

, ngay thang nam

HOP BONG DAU TU' CONG TRINH DIEN

s6. /201... /HDDT

Ten ding trinh

Gida

TONG CONG TY HIEN LVC.../CONG TY HIEN LU'C

va.

(Ten Ben mua dien)

20
 Quy trinh cap dien

Can cir BO lujt Dan six ngay 24 thang 11 nam 2015;

Can dr Lujt Thuang mai ngay 14 thang 6 nam 2005;
Can dr Lujt Dien hrc ngdy 03 thang 12 nam 2004; Lujt sira doi, b6 sung mot so
dieu cua Lujt Dien lgc ngdy 20 thang 11 nam 2012;
Can cir Nghi dinh so 137/2013/ND:CP, ngay 21 thang 10 nam 2013 cua Chinh
phil guy dinh chi tiet thi hanh mot so diet' cua Lujt Dien lv.c va Lujt sira doi, bo
sung mot so dieu cua Lujt Dien hrc;
Can cir nhu cdu mua dien dm Ben mua dien va kha Wang cung cap dien cilia Ben
ban dien,
Horn nay, ngay thang nam ,
, chung tor gom:
Ben ban dien (Ben A):
Dia chi..
Dai dien la 'Ong (ba): Chirc vv.
Cong ty Dien hrc / Dien hie
Dia chi
SO dien thoai. Fax Email. Website
Tai khoan so: tai Ngan hang
SO dien thoai TTCSKH.
Theo van ban uST guyen sO . ngay
Ben mua dien (Ben B)•
Dia chi giao dich
Gidy chimg nhjn dang 1()'T kinh doanh ho4c doanh nghiep so
do cap ngdy
So dien thoai• SO Fax
Ma so thue.
Tai khoan so tai Ngan hang.
Dai dien la Ong (ba): Chirc vv.
Theo van ban uSi guyen ngay,
SO CMT/ hO chieu/ can click . do .cap ngay
Hai ben thOng nhdt ky ket Hop dOng dau to cong trinh dien vai nhang nOi dung
sau:
Dieu 1. Nei dung cki the
1. Hai ben thOng nhdt ap dung CAC DIEU KHOAN CV THE, CAC DIEU
KHOAN CHUNG kern theo Hop clOng, nay. Cac Phu lvc kern theo (neu co) la
mot bO phjn khong tach cua Hop dong nay.
2. Mua ban dien Wang:

21
Puy trinh cap dien
Muc dick sir dung dien; Dia diem sir dung dien; Vi tri dat he their-1g do dem
dien nang; Thad gian Ben B bat dau sir dung dien dugc thong nhat chi tiet tai
phan CAC DIEU KHOAN CU THE cira Hgp dOng nay
3. Ben B clang ky Ke hoach sir dung dien Om 03 giai clop: Giai doan chay thir,
Giai doan san xuat thir; Giai doan san xuat chinh thirc vdd Ben A nhu quy
dinh tai CAC DIEU KHOAN CU THE cna Hgp d6ng nay lam co. sO th6ng
nhat trach nhi'em dau tu cong trinh dien de cap dien nhu tai khoan 4 Dieu
nay.
4. Trach nhiem dau tu cong trinh dien de cap dien cho Ben B dugc hai ben
thOng nhdt,cam ket thgc hien nhu quy dinh tai CAC DIEU KHOAN CU THE
dm Hop (long nay.
5. Ben B có nghia vu nop cho Ben A bao darn thgc hien hop &mg có gia tri nhu
quy dinh tai CAC DIEU KHOAN CU THE cna Hop dong nay
Dieu 2. Nhihig thou thu4n khac

Dieu 3. Dieu khoin thi hanh

1. Viec sira doi, b6 sung not dung oda them thuan trong Hop, dOng nay chi dugc
thnc hien khi hai ben V phu luc sira dOi bo sung Hop (long it nhat 30 ,ngay
truck khi hai Ben V hop dong mua ban dien chinh thn.c. Phu luc sira doi, bo
sung dm Hgp, &Ong mot 1)0 phan khong tach , rbi voi Hop eking nay. Neu
Phu luc sira doi, bo sung Hop &Ong có nhang dieu ,khoan trai khoan
trong Hgp dong nay thi diet' khoan do trong Hgp &rig nay da dugc sira doi.
2. Trir khi dugc gia han hoa..c chdm dirt truck thai han, Hop d'ong nay có hieu
Inc ke tix ngay Ben A nhan dugc bao dam thu.c hien hop dong cho den khi hai
ben thnc hien thu tuc cham dirt hop &Ong.
Hgp dong dugc lap thanh ban. Ben A gin'. ban, Ben B gin ban.

BEN A BEN B

22
 guy trinh cap dien
CAC DIEU KHOAN CV THE
(Kern theo Hop d'‘dng mua ban dien sa
Dieu 1. Cac not dung oil the
1. Muc dich sir dung dien.
2. Dia diem sir dung diem
3. Diem dau not cap dien.
4. Vi tri d4t he th'Ong do dem dien nang:
5. ThCri gian bat dau sir dung dien:
6. Ke hoach sir dung dien:
a) Giai doan chay thir: Tir den
Cong suit yeu cau: Pmax:

PTB:

Pmin:
Dien nang sir dung trung binh ngdy (Atb ngdy).
Dien nang sir dung 1 thing (Akh):
b) Giai doan san xuat thir: Tix den
Cong suit yeu cau: Pmax:

PTB:

Pmin:
Dien nang sir dung trung binh ngdy (Atb ngdy).
Dien nang sir dung 1 thing (Akh):
c) Giai doan san xuat chinh thirc: Tix den
Cong suit yeu cam Pmax:

PTB:

Pmin:
Dien nang sir dung trung binh ngdy (Atb ngdy)-
(ttrang irng bieu do phu tai dien hinh mot ngdy dem)
Dien nang sir dung 1 thing (Akh):
d) Bang clang 1c)", bieu do phu tai theo cac giai doan (kern theo la phu luc cua
Hgp dOng nay)
Dieu 2. Trach nhiem dAu ttr cong trinh dien de cap dien
1. Trach nhiem Ben A
Pharr vi dau ttr.

23
Puy trinh cap din
Quy mo dau tu• tram bien tip, dung luting kVA; DZ km
Du kien von dau tu:
Tien dO thvc hien:
2. Trach nhiem Ben B
Pharr vi dau tu:
Quy m'o dau tu• tram bien tip, dung luting kVA; DZ
km
Du kien von dau tu:
Tien do thvc hien:
3. Bien ban thod thuan ve vi'ec dau tu, khdo sat, thi cong lap dat thi'et bi , do
luting cho he th6ng do dem din nang kern then la phi luc dm Hop &Ong
nay.
Dieu 3. Dam bac, thtrc hien hop Wing
1. Trong vong ngay ke tir ngay Hgp deng da dugc hai ben 1(3'T ket, Ben B c6
trach nhiem nOp cho Ben A thu bao lanh thgc hien hop dOng thanh toan vO
dieu kien va khong hay ngang do ngan hang Ben B c6 tai khoan phat hanh
de thanh toan tien bOi thuOng va tier' phat hop &Ong cho Ben A trong truOng
hop Ben B vi pham hop &mg. Ben B c6 nghia vu duy tri bao lanh thvc hien
hop &Ong nay suot tiled gian hieu lire cila Hop &rig.
2. Gia tri bao dam th?c hien hgp &Ong: 10% gia tri von dau tu dux kien caa Ben
A la &Ong.
Dieu 4. Lai suit boi thubmg
Lai suit tinh bei thuong.

24
 puy trinh cap dien
CAC DIEU KHOAN CHUNG
(Kern theo Hop cMng clju tte cong trinh din so
Dieu 1. Quyen va nghia vu ciia Ben A
1. Quyen cua Ben A
a) Tir ch6i 1c)', hop (16ng mua ban din khi Ben B khong (tau tu du cac not dung
theo thoa thulan tai khoan 2 Dieu 2 phdn CAC DIEU KHOAN CU THE dm
Hgp &Ong nay va theo cac quy dinh hien hanh ye k)"/ kat hop &Ong mua ban
dian.
b) Kiem tra dinh kST va dot xudt viac thgc hien cac diau khoan da thoa thuan
dugc ghi trong Hop (long de lam co so ljp Nen ban neu Ben B vi pham hop
&mg.
c) Yeu call Ben B b6i thu6ng thiat hai khi Ben B vi pham nhfing diau dd cam
kat.
2. Nghia vu cua Ben A
a) Dam bao trien khai thirc hien dau tu xay dung cong trinh theo not dung th6a
thuan tai khoan 1 Dieu 2 phan CAC DIEU KHOAN CU THE dia. Hop dong
nay, dam bao tieu chuan 1(5", thuat theo thea thuan va quy dinh phap luat, cung
cap din cho Ben B theo ke hoach ghi tai khoan 6 Dieu 1 phan CAC DIEU
KHOAN CU THE cila Hop d6ng khi Ben B da thgc hien day du trach nhiam
theo quy dinh tai khoan 2 Dieu 2 phan CAC DIEU KHOAN CU THE va cac
nghia vu khac theo quy dinh cua Hgp &rig nay.
b) Lap dat he thong do dem dian nang mua ban tai vi tri neu tai khoan 4 Dieu 1
phan CAC DIEU KHOAN CU THE cUa Hop &mg.
c) Boi thuong thiat hal cho Ben B trong trueng hgp khong dam bao cung cap
din theo ke hoach sir dung dm Ben B ghi tai khoan 6 Dieu 1 phan CAC
DIEU KHOAN CU THE dia. Hop d6ng (Neu thgc to da gay thi'at hai cho
Ben B va Ben B c6 yeu cau boi thu6ng) trix trireng hgp dugc mien trach
nhiam theo quy dinh tai Dieu 5 phan CAC DIEU KHOAN CHUNG.
Dieu 2. Quyen va nghia vu ciia Ben B
1. Quyen &a. Ben B
a) Yeu cau Ben A 1(3'r hop d6ng mua ban din khi Ben B da co du cac diau kin
theo quy dinh.
b) Yeu call Ben A b6i thu&ng thiat hai khi Ben A vi pham nghia vu cung cap
din cho Ben B theo ke hoach sir dung neu tai diem c khoan 2 Dieu 1 phan
CAC DIEU KHOAN CHUNG.
2. Nghia vu cim Ben B
a) Co trach nhiam giai phong m'a't bang xay dung cong trinh din nhu thoa
thuan tai khoan 2 Dieu 2 phan CAC DIEU KHOAN CU THE dm Hop dOng,

25
Quy trinh dip dien
tao dieu kien tot nhat cho Ben A tien hanh lap thit tuc dau to va xay dung
cong trinh dung tien d6.
b) Dam bao xay dung cong trinh theo cac n6i dung da th6a thOn tai khoan 2
Dieu 2 phan CAC DIEU KHOAN CV THE dm Hop d6ng, dam bac, tieu
chuan k'S'T thu4t theo thoa thu4n va theo quy dinh.
c) Sir dung dien &mg muc dich, cong suat va san luong da cam ket tai Dieu 1
phan CAC DIEU KHOAN CV THE dm Hop, dong. Boi thugng cho Ben A
trong truing hop khong sir dung Eng cong suat va san luong clang 1()'7.
d) Thuc hien viec bao dam thuc hien hop (long theo quy dinh tai Dieu 3 phan
CAC DIEU KHOAN CV THE ciia Hop d6ng nay.Tao dieu kien de Ben A
kiem tra viec thgc hien cac dieu khoan ghi trong Hop (tong nay.
Dieu 3. Ben A bOi thuifng va phat vi pham hop dOng cho Ben B
Truing hop Ben A khong dam bao cung cap dien theo ke hoach sir dung dm
Ben B ghi tai khoan 6 Dieu 1 phan CAC DIEU KHOAN CV THE dm Hop
(long (Neu thuc t6 a gay thiet hai cho Ben B va Ben B c6 yeu cau b6i thugng)
tri truing hop mien trach nhiem theo quy dinh tai Dieu 5 phan CAC DIEU
KHOAN CHUNG, Ben A phai b6i thugng cho Ben B nhu. sau:
1. Truing hop khOng cap dien vinh vin (khong cap dien keo dai 06 thang lien
tuc cung &roc coi la khOng cap dien vinh TiL b6i thugng duoc xac
dinh theo cong thirc sau:
Tbt = Adk X gbt
Trong do:
Tbt - Gia tri b6i thugng (dong)
Adk- san luong dien 06 thang tinh theo ke hoach sir dung dien tai khoan 6
Dieu 1 phan CAC DIEU KHOAN CV THE dm Hop dong nay (kWh).
gbt - gia ban dien bac thang thd,ba d6i muc dich sir dung dien sinh hoat;
gia ban dien binh thugng doi muc dich sir dung dien ngoai sinh hoat
theo quy dinh ca quan nugc c6 tham quyen (d/kWh).
2. Truing hop c6 cap dien nhung khong dung vii ke hoach da cam ket:
a) Cap dien ch4m so vii theei gian d'a' cam ket:
Tbt = Lb X Tdb X Ile
Trong do:
Tbt - Gia tri b6i thuang (d6ng)
Lb -. Lai suat do hai ben thoa thu'Otai Dieu 4 phan CAC DIEU KHOAN CV
THE cUa Hop d6ng nay cua Ngan hang Ben B c6 tai khoan ghi trong Hop
cling tai tiled diem thanh toan.

26
 Puy trinh cap On
Tdb-, T6ng du town cong trinh (do Ben B dau tir xay Ong dirge cap c6 tham
quyen phe duyet, bao gom ca cong trinh six' dung va cong trinh cung img
dien).
n - S6 ngdy chlam cap dien dm Ben A.
b) Da cap dien nhung cong suit cap thap hoach sir dung cila Ben B
cam ket:
Tbt = Lb X Tdb X k
Trong do:
k - he so b6i thuong (%) can cur cong suit lon nhat cap cho Ben B sir dung
(Peal))
Neu Pcap dat tir 30% den dirai 50% Pmax: k = 40 %
Neu Pcap dat tir 10% den dtrai 30% P max : k = 60 %
Neu Pcap < 10% Pmax: k = 80 %
Ngodi mirc b'6i thuong thiet hai tren, trong moi trirong hop, Ben A con phal chiu
tien phat vi pham hop Ong bang 8% tien boi thuong.
Di&I 4. Ben B boi thirong va Oat vi pham hop ding cho Ben A
Truerng hop Ben B khong sir dung dien theo ke hoach da cam ket tai khoan 6
Dieu 1 phan CAC DIEU KHOAN CU THE dm Hgp d6ng, trir truerng hop mien
trach nhiem theo quy dinh taii Dieu 5 phan CAC DIEU KHOAN CHUNG, Ben
B phai b6i thuong cho Ben A v6i gia tri nhu sau:
1. Truong hop khong sir dung vinh vien (khong sir dung dien keo dai 6 thing
lien tuc tr&
. len): Tien boi thirOng ,bang tri thiet hai truv tiep do hanh vi
khong sir dung dien gay nen bao g6m: Toan, b6 chi phi da thgc hien dau tir va
chi phi thao cong trinh de hoan tra mat bang.
2. TrirOng hop c6 sir dung nhung khong dung veri ke hoach da cam kat:
a) Sir dung ch'am so vgi tiled gian da cam ket:
Tbt = La X Tda X nc
Trong d6:
Tbt _ Gia tri b'6i thuong (d6ng)
La Lai suit do hai ben thOa thu4n tai Dieu 4 phan CAC DIEU KHOAN CI;
THE dia. Hop d6ng nay dm Ngan hang Ben A c6 tai khoan ghi trong Hop
clong tai thai diem thanh town.
Tda-, Tang town cong trinh (do Ben A Au tir xay dung dirge cap c6 tham
quyen phe duyet)
xis - S6 ngdy sir dung chasm ciia Ben B.
b) Da sir dung nhung thap ke hoach da cam ket:
Tbt = La x Tda x k

27
Quy trinh cap din
Trong do:
k - he so bOi thueyng (%) can dr dien nang sir dung dm Ben B (Asd)
Neu Asd dat tir 30% den duai 50% Akh: k=40%
Neu Asd dat tix 10% den duai 30% Akh: k=60%
Neu Asd < 10% Akh: k=80%
Ngoai mdc boi thueyng thiet hai tren, trong moi truOng hop, Ben B con phai chiu
tier' phat vi pham hgp dOng bang 8% tien boi thueng.
Dieu 5. Truimg hop mien trach nhiem dOi volt hanh vi vi pham va Bat kha
khang
1. Cac truerng hgp mien trach nhiem dOi veri hanh vi vi pham
a) Ben vi pham hop &rig dugc mien trach nhiem doi hanh vi vi pham trong
cac trueng hop sau day:
- Xay ra trueng hop mien trach nhiem ma cac ben dal thod thuan;
- Xay ra su kien bat kha khang;
- Hanh vi vi pham cua mot ben hoan toan do 1O'i cUa ben kia;
- Hanh vi vi pham cua mot ben do thuc hien quyet ,dinh &la co. quan quan 1}'T
nha nuac ,có tham quyen cac ben khong the biet dugc vao thei diem giao
ket hop &mg.
b) Ben vi pham hop 6ng có nghia vu thong bao cho ben bi vi pham va chUng
minh cac trueng hop mien trach nhiem.
2. Bat kha khang
a) Trong Hgp ding, "Bat kha khang" co nghia la su kien, tinh huOng hoac su
ket hgp cac su kien hoac tinh hiking gay can trei, gay tri hoan cho mot ben
trong viec thuc hien toan bO hay mot phan cac nghia vu cua minh theo Hop
(long, nhung chi khi cac su kien hoac tinh huong dO thoa man cac dieu kien
sau:
- Nam ngoai kha nang kiem soat hgp 1)'T cila ben bi anh huOng;
- KhOng do 16i hoac su bat can dm ben bi anh huOng;
- Khong the tranh dugc cho dU ben bi anh huOng da no luc ap dung cac bien
phap khac phuc.
b) Theo cac quy dinh &la khoan a dieu nay, Bat kha khang bao gt)m, nhung
khong gied han o cac tru&ng hop sau:
- Cac hien tugng to nhien bao g'om thien tai, dich benh, hoa hoan, lu lot, song
than, xoay loc, han han, &Ong dat cao han cap thiet ke, sam set cao hurl mirc
thiet ke;
- Chien tranh, hanh dOng xam lugc, khUng bO, bao loan, not chien, pha hoai
hoac cac hanh dOng thu dich khac;

28
 Puy trinh cap dien
- Bai cong va cac hoat Ong ngimg tre cong viec khong phai do 16i dm mot
trong hai ben gay ra.
c) Khong le thu6c vao quy dinh tai khoan a diesu nay, BL kha khang khong bao

- Chi phi gia tang hoac cac dien kien bAt lgi khac;
- Viec Ben B khong tuan thu cac tieu chuAn d'Au not luai dien hoac cac tieu
chu'an khac ap dung cho viec d'au noi.
d) Thong bao Bat kha. khang
Ben bi anh huong cua Bat kha khang phai thong bao cho ben kia ve six kien,
tinh huong tao thanh Bat kha khang trong thi gian s6m nhat c6 the nhung
khong dugc muon han mot (01) ngay ke tir khi thong tin lien lac da san sang.
Thong bao phai bao day du chi tiet ve six kien, tinh huong tao thanh Bat
kha khang, tac d6ng dm Bat kha khang doi voi viec thirc hien nghia vu theo
Hgp Tong dm ben bi anh huOng va kien nghi cac bien phap khac phuc. Ben
bi anh huong phai cung cap cac bao ca.° thuerng xuyen cho ben kia ye viec
trien khai cac bien phap khac phuc nham ngan chan hoac giam nhe nhirng tac
d6ng dm Bat kha khang va cac thong tin khac ma ben kia yeu cau mot cach
hop VT.
e) Hau qua cua BL kha khang
Khong ben nao phai chiu trach nhiem hoac bi coi la vi pham hgp d6rig hoac
c6 16i do kh'Ong thgc hien hoac cham tr6 trong viec tuan thu cac nghia vu cua
minh theo Hop dong khi xay ra Bat kha khang.
f) Neu mot ben do Bat kha khang ma khong the thgc hien nghia vu cua minh
theo quy dinh trong Hop d6ng trong vong 180 ngay lien tuc ke tir ngdy xay ra
Bat kha khang, cac ben sau do c6 quyen don phuang cham dirt Hop (long.
Ben thgc hien quyen don phuang cham dirt Hop &mg truck thi han phai ggi
van ban thong bao cho ben kia truck it nhat 60 ngay theri diem muon cham
dirt Hop (tong.
g) Cac nghia vu phat sinh truck khi )(ay ra Bat kha khang deu khong dugc mien
trir do Bat kha khang.
Dieu 6. Phu.cing thirc thanh toan tien boi thuCeng va tien ph4t
Trong thi Ilan 30 ngay ke tir ngay Ben vi pham nhlan dugc yeu ,cAu b6i thuerng
thiet hai hoac ngay cc') ket luan cua Toa an nhan dan c6 tham quyen, ben vi pham
co trach nhiem thanh toan du so tien da thong bao. Qua theri han tren ma chua
thanh toan thi:
1. Nki Ben B dugc b6i thuerng thi c6 quy&I khAu trir vao tren mua dien hang
thang khi thgc hien hgp dong mua ban dien.
2. N'Ll Ben A dugc b6i thuerng thi cO, quy&I yeti c'au ngan hang bao lanh cua
Ben B thay mat Ben B thanh toan so tien boi thuong va tien phat cho Ben A.

29
Puy trinh cap diOn
Ngoai ra, Ben B se phai thanhtoan them neu tri neu trong thu bao lanh
thuc hien hop dong khOng , thanh toan tien boi thireeng, tien phat.
Dieu 7. Giai quyet tranh chAp
Hai ben cam ket thgc hien dimg, day du cac dieu khoan da cam ket trong hop
dOng nay.Truerng hop phat sinh tranh chap, hai ben se thuong luting de giai
quyet Neu thuang luting khOng thanh, mot trong hai ben hoac hai ben có quyen
giri ho so den Ma an nhan dan co tham quyen de giai quyet theo quy dinh cua
phap luat.
Dieu 8. ChArn dirt hop dOng
1. MOt trong cac ben có quyen don phuong cham dirt hop ding, khi ben kia
khong thuv hien dung cac nghia vu theo quy dinh tai Hop &Ong, nay, trir
truOng hop dugc mien trach nhiem theo quy dinh tai Dieu 5 phan CAC DIEU
KHOAN CHUNG dm Hop dong nay. Thong bao don phuong cham hop
dOng phai dugc giri cho ben vi phai toi thieu 30 ngdy trirac ngay cham dirt
hop dong.
2. Trir truerng hop mot trong cac ben don phuong cham dirt Hop d6rig truck
theyi han theo quy dinh tai khoan 1 Dieu nay, hai ben thong nhat cham dirt
Hop &rig nay khi Ben B sir dung dien 01 thang dat san luting tir 50% trO len
so v&i mire da dangktrong giai doan san xuat chinh thirc tai diem c khoan 6
Dieu 1 phan CAC DIEU KHOAN CV THE dm Hop dong nay (Asd 50%
Akh). Trong thed han 05 ngay ke tir ngay cuoi ding caa thang ma. Ben B sir
dung dien dat tir 50% Akh tr&. len nhu neu teen, hai ben có trach nhiem thgc
hien thu tic k)'7Bien ban cham dirt Hop dong nay.
Dieu 9. Nen ngfr sir dung trong hop dling
Hop dong va cac tai lieu giao dich lien quan den hgp dong dugc viet bang tieng
Viet.
Dieu 10. Lu4t Ai) dung
LOt dieu chinh hop d'Ong la phap luat Viet Nam.

30
 Quy trinh 105 ket va (man lY hop clejng mua ban dien

PHAN THO' TU
QUY TRiNH KY KET VA QUAN L1:7 HOP BONG MUA BAN DIEN

Chuang I. 1(57 ket HBMBB

Dieu 1. Phan loai HBMBB
1.HDMBD phuc vu muc dich sinh hog: Ap dung de)i khach hang mua dien
sir dung cho muc dich chinh sinh hog.
2. HDMBD phuc vu muc dich ngodi sinh hoat: Ap dung d6i veri khach hang mua
dien ngodi muc dich sinh boat (san xudt, kinh doanh, dich vu, co quan hanh
chinh str nghiep...) ho4c khach hang la don vi ban le dien.

Dieu 2. Dieu kien 147 ket HBMBB

1. ChU the V ket hop dong
a) Ben mua dien la to chirc: Ngued ky HDMBD la Ngued dai dien hop pilaf) dm
Ben mua dien hoc ngiroi dirge uy quyen theo quy dinh cUa phap
b) Ben mua dien la ca nhdn: Ngiroi ky HDMBD phai có du Wang lirc hanh vi dan
sg theo quy dinh cua phap 141; d6i nhfing ngithi bi han chez hoc mat hoac
khong co nang luc hanh vi dan sg, do nguati dai dien theo phap lulat xac lap, thgc
hien theo quy dinh cua phap luat.
2. Ben mua dien có du Wo so theo quy dinh.
3. Ben mua dien có tired dien du dieu kien ddu not veri lued dien dm Ben ban
dien.

Dieu 3. Mau HBMBB

1. Mau HDMBD
a) Khach hang mua dien phuc vu muc dich sinh boat sir dung Mau HDMBD do
Bo Cong Thucrng ban hanh tai Phu luc 1 Quy trinh nay.
b) Khach hang mua dien phuc vu muc dich ngoai sinh hoat sir dung Mau
HDMBD tai Phu luc 2 Quy trinh nay.
2. Khach hang mua dien phuc vu muc dich ngodi sinh hoat mua dien tai nhieu
dia diem có the V 01 HDMBD hoc m6i dia diem mua dien V 01 HDMBD.

Dieu 4. Thiyi ban va hieu hyc HBMBB

1. ThCri han HDMBD.
Khong qua the(i han neu trong Gidy to xac dinh chil the HDMBD tai dia diem
mua dien va dirge )(de dinh vii ti ng trueng hop cu the:

31
Quy trinh ky /di va quail 1)5 hop gong mua ban dien

a) DOi HDMBD phuc vu muc dich sinh hoat.

- Thai han dm Hop dOng do hai ben thoa thuan.
- Truang hop hai ben khOng thea thuan cu the thai han cua Hgp gong, thai han
dm Hop &Ong dugc tinh tir ngdy 14 den ngay cac ben sira doi, b6 sung hoac
chdm dirt Hop Sing.
b)DOi vo•i HDMBD phuc vu muc dich ngoai sinh hoat: do cac Ben th6a thuan
nhung < 05 nam.
c) DOi vai HDMBD ngan han phuc vu muc dich ngoai sinh hoat: Thai han cua
Hop dOng do hai ben th6a thuan nhung <12 thang.

2. Hieu luc cua HDMBD:

a) HDMBD co hieu lu•c ke tir ngay ky HDMBD hoac theo thea thuan cua hai
ben.
b) Truang hop Hop dOng c6 bao dam thgc hien hop dOng: Hieu lu•c hop dOng ke
to ngay Bao lanh hop dOng cua ngan hang c6 hieu hrc hoac ngay Ben mua dien
nap tien bao dam thgc hien hop (fang cho Ben ban dien.
c) Truang hop thay dOi cho so h€tu, ngoai quan ly, sir dung dOi dia diem sir
dung dien nhung chua chdm dirt HDMBD \Teri cho the HDMBD Hap dong
c6 hieu sau 15 ngay ke tir ngdy Dan vi Dien h.rc c6 van ban thong bao khi
khong nhan dugc y kien tra 16i ciia chi' the HDMBD
d) Truang hop 14 lai, b6 sung, gia han HDMBD: ke tir ngdy HDMBD cua khach
hang het hieu lkrc hoac theo th6a thuan cua hai ben.

Dieu 5. Ky ket HDMBD volt khach hang cap dien mo•i

1. HO sa HDMBD gam:
a) HO sa giai guy& cap dien theo Quy dinh cung cap dich vu dien va Quy trinh
cap dien;
b) Bien ban thoa thuan tS7 le muc dich sir dung dien khach hang mua dien
ngoai sinh hoat c6 nhieu muc dich;
c) Bac) dam thirc hien hop dOng d6i vai khach hang mua dien ngodi sinh hoat c6
thai han < 12 thang hoac dOi vai khach hang mua dien c6 thai han > 12 thang CO
san lugng dien clang 1c)'T mua hoac san lugng dien tieu thy binh quan ciia tat ca
cac diem do dem tai mot dia diem mua dien > 1.000.000 kWh/thang (trir cac
truang hop dugc mien tru• theo quy dinh cua BO Cong Thuang);
2. Trinh tu• thvc hien: Khach hang da du dieu kien ky ket HDMBD, Dan vi Dien
hrc thao HDMBD, ky trtrac, chuyen khach hang 14 va giao ngay HDMBD

32
 Quy trinh 105 kjt va quern 135 hop clang mua ban Mn

cho khach hang theo thed han quy dinh tai DiL 6, DiL 9 Quy dinh cung cap
dich vu dien.

Dieu 6. 1(5, ket HDMBD khi thay chii the HDMBD

1. 146 so k)", ket HDMBD khi thay d6i chu the HDMBD g6m cac tai lieu sau:
a) H6 so HDMBD cua chi' the di;
b) Gidy to. do khach hang cung cap theo quy dinh tai diem 6 khoan 2 Dieu 12
Quy dinh cung cap dich vu dien.
2. Trinh to thuc hien:
a) Cham dirt HDMBD cu
- Truong hop coy kien Ong 3'i cila chU the HDMBD cu hodc khach hang Id
doanh nghiep dugc to chirc lai theo quy dinh tai Ludt Doanh nghiep (Chia, tach,
hgp nhat, sap nhdp, chuyen de)i mo hinh hog Ong cua doanh nghiep), lam thil
tuc chain dirt HDMBD v6i chil the cu.
- Trugng hgp chua nhdn dugc y kien Ong )'T ctia chu the HDMBD cu va khach
hang mai c6 giay to xac nhdn quye‘n sof hiru hoac quern 1)%, sir dung (d6i vai dat)
dia diem sir dung dien (bao gom ca cong trinh dien hien tai), Don vi Dien luc c6
van ban giri chu the HDMBD Cu de nghi chain dirt HDMBD. Sau thori han 15
ngay ke tir ngay giri van ban nhung khong nhdn dugc y kien tra 16i dm chu the
HDMBD cu, lam thil tuc cham dirt HDMBD vari chit the cu.
b) Ky ket HDMBD mai
Khach hang der du diet' kien 1c57 ket HDMBD (d6i vai doanh nghiep dugc to
chirc lai thi la doanh nghiep ke thira cac quyen va nghia vu theo quy dinh cua
Ludt Doanh nghiep), Don vi Dien luc dir thao HDMBD, k)% truck, chuyen khach
hang 1()'T va giao ngay HDMBD cho khach hang.

Dieu 7. KST' ket Phu luc sfra diii, bo sung HDMBD

1. Cac truong hop sda d6i b6 sung HDMBD
a) Thay d6i dinh mirc sir dung dien;
b) Thay d6i mac dich sir dung dien;
c) Thay d6i cong suit sir dung, thay d6i loci cong to 01 pha, 03 pha, tach cong to
dang dung chung;
d) Thay d6i vi tri thi'et bi do dem;
e) Thay d6i thong tin HDMBD;

33
Quy HIM kJ') kit va quail lf; hop cl"ng mua ban oliOn

0 Gia han HDMBD.

2. He so k ket Phu luc siva dei, be sung HDMBD
a) Ho so HDMBD dakT;
b) Khach hang cung cap gidy to theo quy dinh diem 1, 2, 4, 5, 10, 13 khoan 2
Dieu 12 Quy dinh cung cap dich vu dien theo t.rng trueng hop cu the.
3. Trinh to thuc hien
a) Kiem tra, xac minh cac thong tin dm khach hang clan den thay dei so vgi
HDMBD da 1(T ket. Cac truong hop tai diem b, f khoan 1 Dieu nay thuc hien
nhu sau:
- Thay del muc dich sir dung dien, thuc hien theo quy dinh tai Dieu 13 Quy
dinh cung cap dich vu diem
- Gia han HDMBD:
+ Truck ngay het hieu luc HDMBD > 30 ngdy, gui thong bao de nghi khach
hang gia han HDMBD va hoan thanh viec 1cT Phu luc gia han truck ngdy
HDMBD het hieu
+ Doi voi khach hang phai thuc hien bao dam dux hien hop demg, yeu cau
khach hang gia han Bao lanh hop deng cua ngan hang hoac duy trl khoan tin
dat coc c6 thei han bang tiled han Phu luc gia han HDMBD Ong (+) them 01
(met) thang.
+ HDMBD ng.an han het han hop deng nhung khach hang tier) tuc c6 nhu cau
sir dung dien ngan han, lam thU tuc chain dirt HDMBD cu va ky ket HDMBD

b) 1(3'T ket phu luc HDMBD: Du thao Phu luc HDMBD, 1(3'T trugc, chuy'en khach
hang 1‹.y va giao ngay Phu luc HDMBD cho khach hang.

Dieu 8. ChAm dirt HDMBD

1. Chain dirt HDMBD trong nhung truerng hqp sau:
a) Het died Ilan c6 hieu luc cua HDMBD va hai ben khong thong nhdt gia han
thei gian thuc hien HDMBD;
b) Ben mua dien c6 van ban de nghi cham dirt HDMBD;
c) HDMBD da bi xir ly theo phap luat ve Hop deng;
d) Ben mua dien la to chirc, he kinh doanh ca the bi chain dirt hoat d'eng, bi giai
the hoac pha san, bi sap nhap theo quy dinh phap luat; Ben mua dien la ca nhan
mat quyen cong dan hoac chet;

34
 Quy trinh ky kjt va quan 1j) hop clang mua ban dien

e) Cac tru6ng hop thkrc hien chdm dirt HDMBD quy dinh tai muc a khoan 2
Dieu 6 cna Quy trinh nay;
f) Ben ban dien duac quyen don phuang chim dirt HDMBD trong cac tru6ng
hop sau:
- Khach hang khong sir dung dien trong th6i gian 06 thing lien tuc, khong thong
bao cho Ben ban then;
- Khach hang khong con quyen s6 huu, chiem hal, sir dung, dinh doat, quan 1)"/
d6i vdri dia diem mua then neu tai HDMBD daV ket;
- Khach hang khong coy kien phan h6i sau 15 ngay ke tir ngay Dan vi Dien lkrc
c6 van ban de nghi chdm dirt HDMBD.
2. Trinh to thuc hien:
a) Xac dinh chi s6 cong to, san luting dien giao nhan, ldp va phat hanh hoa don
tien dien, tien cong suit phan khang, tien b6i thu6ng va tien phat vi pham hop
d6ng (neu co) va yeu cdu khach hang thuc hien thanh toan;
b) Sau khi hai ben da hoan thanh viec thanh toan cac khoan tien dien, tien
cong suit phan khang, tien b6i thtramg va tien phat vi pham hgp d6rig (neu co),
du thao Bien ban chdm dirt HDMBD 1c)'7 truck, chuyen khach hang 14 va giao
ngay cho khach hang;
c) Khach hang bi phi san hoac bed nhang 1)'T do bdt kha khang khong chdm dirt
throe HDMBD, lam thil tuc giri t6a an va cac co quan nha nu& c6 lien quan de
giai guy& theo quy dinh cua phaplu4t.

Chtrerng II. Quin 157 HDMBD

Dieu 9. Kim tra thuv hien HDMBD

1.Dan vi Dien lkxc ducyc phin cap 1()"7 ket va quan 1)", HDMBD theo quy dinh tai
Dieu 5 Quy dinh chung chiu trach nhiem to chirc thuc hien 14 ket va quan ly
HDMBD.
2. Thu6ng xuyen kiem tra thuc hien HDMBD theo quy dinh tai Thong to
27/2013/TT-BCT ngay 31 thing 10 nam 2013 dm B6 Cong Thuong.
3. Thong bao Ira ding khach hang giai quy& kip tiled neu phat hien c6 van de
lien quan den khach hang nhu: Thay d6i muc dich sir dung dien, chit luting he
thong do darn, thanh toan tien dien...
4. Kiem tra vi'ec ap gia theo HDMBD da k)r ket it nhdt 01 lin trong 12 thing
cac khach hang la don vi ban le dien, khach hang ap dung nhieu mirc gia ban

35
Quy trinh k3i k'jt va quan ly hop (fang mua ban dien

dien, khach hang thireng xuyen thay d6i muc dich sir dung dien, khach hang c6
nhieu h6 ding dien chung va thoa thuan lai viec ap gia ban dien theo k& qua
kiem tra thuc
5. RA soot san luting dien tieu thu binh quan thong cua khach hang, truerng hop
khach hang 6.1(3'7 HDMBD tir ngay 10 thong 12 nom 2013 (ngay c6 hi'eu luc cua
Nghi dinh s6 137/2013/ND-CP) c6 san luting binh quan trong 12 thong lien tiep
cua tat ca cac diem do dem tai mot dia diem mua dien > 1.000.000 kWh/thong
chua thgc hien boo dam HDMBD theo quy dinh tai Dieu 12 Nghi dinh so
137/2013/ND-CP, yeu cau Bach hang thgc hien boo dam HDMBD theo quy
dinh vak3'7phu luc sira d6i b6 sung HDMBD.
6. RA soot cac Bach hang san xuat, kinh doanh dich vu c6 cong suat sir dung
cgc dai dang ky tai HDMBD < 40 kW nhung có cong suat sir dung dien thgc to
cgc dai > 40 kW trong 3 chu kS7 GCS cong to lien tier, de th6a thuan lai voi
khach hang ve viec mua cong suat phan Bang theo quy dinh tai Thong to s6
15/2014/TT-BCT ngay 28/5/2014 dm B6 COng Thuong va 1(7 phu luc sira d6i
b6 sung HDMBD.

7. RA soot thong tin dam boo to chirc, ca nhan trgc tiep sir dung dien la Chii the
HDMBD khi th6a man cac dieu kienk3'7HDMBD theo quy dinh.
Dieu 10. Quin 157 thong tin va ho so' HDMBD
1.RA soot, cap nhat chinh xac thong tin ve HDMBD tr8n chuong trinh CMIS.
2. Luu tra day du h6 so HDMBD.
3. Cac HDMBD da cham dirt phai dung dau "CRAM DOT" va ltru trir trong 05
nom ke tir ngay HDMBD cham dirt.

36
 Ouy trinh k)", Ic- "jt vk quan 1)5 hop gong mua ban diftz

Phu luc 1. Mau HDMBD phuc vu mvc dIch sinh hoat theo quy dinh ciia Bo Gong Thtrung

CONG HOA XA HOI CHU NGHIA VIET NAM

DOc 14p - Tv do - 11#nh phtic

, ngay nam .......

HOP HONG MUA BAN DIEN P1111C VI) MLJC RICH SINH HOAT
Ma tinh (TP) Ma huy'n (qu4n) Ma loci HD S9 h9p (19'ngrT1/

Can cir Be luat Dan su ngdy 24 thang 11 nam 2015;

Can cir Luat Dien lkrc ngdy 03 thang 12 nam 2004; Luat sua d6i, be sung met se dieu cua
Luat Dien hrc ngay 20 thang 11 nam 2012;
Can dr Nghi dinh se 137/2013/ND-CP ngdy 21 thang 10 nam 2013 cna Chinh phir quy dinh
chi tiet thi hanh met so dieu cua Lula Dien lu.c va Luat sira dei, be sung met so dieu cfra Luat
Dien luc;
Can cir nhu eau mua dien cila Ben mua dien,
Chung toi
Ben ban di0 (Ben A):

Dai dien là 'Ong (ba): Chirc vu

Theo van ban uy quyen se. ngdy .thang nam
Do Ong (ba) ... Chdc vu ky
Dia chi
Se dien thoai. Se Fax Email.
Tai khoan se: tai Ngan hang
ma se) thud. Se dien thoai cham soc khach hang

Ben mua dien (Ben B):

Dai dien la kg (ba)

Dia chi
So CMT/ he chieu. dugc cap ngdy .thang. nam
So dien thoai: Email.
Se dien thoai nhan tin nhan.
Theo giay uy quyen ngdy thang nam cua
Se he dung chung: (danh sach dinh kern)
Tai khoan se: tai Ngan hang
Hai ben them. thuan ky Hgp d6ng mua ban dien vgi nhang not dung sau:
Dieu 1. Cac n(ii dung cu the
1. Hai ben thong nhat ap dung CAC DIEU KHOAN CHUNG kern theo Hop d6ng nay.

37
Quy trinh kj) ket va quan 1)5 hop gong mua ban dien

2. Dia chi sir dung diem

3. Vi tri xac dinh chit luting dien nang

4. Vi tri lap dat deg to diem

5. Hinh thirc va thai han thanh toan tin dien:

a) Hinh thirc thanh toan
0 Chuyen khoan 0 Tien mat 0 Hinh thirc khac
b) Thai han thanh town:........ ngdy ice tir ngdy Ben A thong bao thanh toan tan d'au.
c) Hinh thirc th8ng bao thanh toan.
Dieu 2. Nheng thoa thu4n khac

Dieu 3. Dieu khoin thi hanh

Hop dong nay c6 hieu luc tir ngdy ...thang....nam tic ngay kj; hop clang) den
ngdy (ho0c den ngay Hop dong Ayr sica doi, bo sung hoeic chtim dirt).
Trong thai gian thirc hien, mot trong hai ben co yeu cau chAm dirt Hop d8ng, sira d8i
hoac bo sung ni5i dung da k3i trong Hop dong phai thong bao cho ben kia truac 15 ngdy de
clung nhau giai quyet.
Hop dong nay duoc lap thanh 02 ban c6 gia tri nhu nhau, moi ben gift 01 ban./.

BEN B BEN A
(K.) va ghi ro ho va ten) ghi re) ho ten va (tong dau)

38
 Quy trinh ki; keit va quan ljr hop gong mua ban dien

CAC DIEU KHOAN CHUNG

(Kern theo Hop clang mua ban dien phut vu muc clich sinh hoot)
Dieu 1. ChAt Itryng dien 'fang
DiL ap va tan se) phai dam ban theo quy dinh tai Khoan 1 Di6u 15 Nghi dinh s6
137/2013/ND-CP hoac van ban sira doi, bo sung hoac thay the, trir truo'ng hop c6 th6a thuan
khac va dugc xac dinh tai vi tri theo th6a thuan tai Khoan 3 DiL 1 cita Hop dong.
Dieu 2. Do dem dien nang
1. Dien nang sir dung dugc xac dinh qua cong to diL‘va so nhan cita thi& bi do d6m
di6n. H6 so nhan dugc the hi6n trong bien ban treo thao thiet bi do dem di6n.
2. Thi& bi do dm diL dugc ki6m dinh theo quy dinh cua phap luat.
3. Khi treo thao thi& bi do d6m dien phai lap bien ban c6 xac nhan cua chit h(5 hoc m6t
that- b vien c6 dit nang ltrc hanh vi dan six trong h6 gia dinh Ben B hoac nguoi dugc Ben B ity
quyen va la Phu lye dia. Hop dong.
Dieu 3. Ghi chi so cong
Ben A ghi chi s6 vao ngay an dinh hang thang, co th6 dich chuy6n theyi di6m ghi chi s6
trupc hoac sau m6t ngdy,, trir truerng hop hAt kha khang. Ngdy ghi chi so dugc th6 hi6n la ngdy
cuoi cua chu ky ghi chi so tren boa don tien diL.
Dieu 4. Gia dien
‘1. Gia di6n: Gia ban le di6n sinh hoat theo quy dinh cna co quan nha rank c6 tha n'
quyen.
2. Khi gia di6n thay d6i dugc co quan nha flu& c6 tham guy& phe duy6t thi gia mbi
&roc dp dung va cac ben khong phai ky lai Hop Tong.
Dieu 5. Thanh toan tien dien
1. Ben B thanh toan tien dien cho Ben A m8i thang m6t lAn bang tien Viet Nam then hinh
thirc va trong tiled han theo th6a thuan tai Diem a va Diem b Khoan 5 Dieu 1 cila Hop dong.
s 2. Hinh thirc thong bao thanh toan: Theo thoa thuan tai Di6m c Khoan 5 Dieu1 dia. Hop
dong.
3. Ben B c6 trach nhiern thanh toan du s6 tien ghi trong hoa don.
Dieu 6. Quyen va nghia vu ctia Ben A
, 1. puoc vao khu vtrc quail 1)"7 dia. Ben Ba ki6m tra, ghi chi so ding to, sira chi?, thay
the thiet bi do dem di6n va lien 116 voi Ben B de giai quyet cac van de lien quan den Hop
dong. Vic cir ngueri vao khu vtrc quan ly dm Ben B phai thuc hien theo quy dinh cua phap
luat co lien quan.
2. Truong hop ngdy ghi chi s6 ,cong to thay dOi so vai quy dinh tai Di L 3, Ben A phai
thong bao tren website cita Ben A doi vai cong to de trong pham vi quan ly cita Ben B.
3. Don phuang chain dirt Hop d6ng:
Khi Ben B khong sir dung dien qua 06 thang lien tuc ma kh6ng thong bao truck cho Ben
A.
4. Ngimg, giam mire cung cap di6n; khoi phut kip tiled vi6c cap di6n cho Ben B theo quy
dinh cua phap luat.
5. Thong bao cho Ben B bi6t Mr& tiled di6m ngirng hoac giam mire cung cap di6n it nhat
05 ngay bang each thong bao trong 03 ngay lien tiep tren phuong tien thong tin dai chimg khi
c6 ke hoach ngirng, giam mire cung cap di6n de sira chira, bao dtrO'ng, dai tu, xay lap cac cong
trinh di6n.
6. Bao dam hied di6n va cac trang thi& bi di6n van hanh an toan, on dinh, tin clay. Bao
dam cung cap di6n cho Ben mua di6n dap 1:rng cac tieu chuan ye Icy/ thuat, chat lung dich vu,

39
Quy trinh kji kjt vet quan N hop dcng mua ban diOi

an toan, trir truemg hop luOi dien phan phi bi qua tai theo xac nhan dm Cuc Dieu Wet dien
lgc hoac ca quan dugc fly quyen.
7. Trueng hop Ben A da tam ngirng cung cap dien theo yeu cau dm Ben B taiKhoan 5
Dieu 7 CAC DIEU KHOAN CHUNG dm Hop dong nay, trong th6i han 07 ngdy Ice tir ngdy
nhan dugc thong bao dm Ben B ve viec tiep tuc sir dung dien, Ben A phai cap dien tra lai cho
Ben B.
8. Quyen va nghia vu khac theo quy dinh phap luat.
Dieu 7. Quyen va nghia vu dm Ben B
, 1. Yeu cau Ben A: Bao dam chit luting dien nang tai vi tri da thod thuan trong Hop dong;
kiem tra chat 'Jiang dien, tinh chinh )(de cna thiet bi do dem diem so tien dien phai thanh toan;
kip thai khei phuc viec cap dien sau khi mat diem
2. Tao dieu kien thuan lgi cho Ben A kiem tra, ghi chi s6 cong to, sira chira, thay the thiet
bi do dem dien.
3., Thong bao cho Ben A truac 15 ngay trong truang hgp thay d6i muc dich sir dung dien
clan den thay doi gia dien; thay doi so 11,5 dung chung da clang kY trong Hop (long; c6 nhu cau
cham dirt Hap (long.
4. Thong bao ngay cho Ben A khi phat hien thiet bi do dem dien bi hu hang hoac nghi
ng6 chay khong chinh xac, khi phat hien nhung hien twang bat thuemg c6 the gay mat dien,
mat an toan cho ngu6i va tai san.
5. Thong bao cho Ben A biet truec 05 ngdy khi c6 nhu cau tam ngirng sir dung dien lien
tuc tren 06 thang.
, 6. Chiu trach nhiem quan lY tai san, dam bao an toan doi ved duemg day dan dien dr sau
thiet bi do dem dien nang mua dien den not sir dung dien. Khong dugc tir Y cung cap dien cho
1-10 sir dung dien khac.
7. Thanh toan tien dien hang thang day du, dimg filed han theo Hap dong.
8. Khong dugc tir Y thao ge, di chuyen cong to diem Khi c6 nhu cau di chuyen cong to
dien sang vi tri khac phai dugc sir dong Y dm Ben A va phai chiu toan be chi phi di chuyen.
9. Khong tem cap dien duei moi hinh thirc. Twang hop c6 hanh vi trem cap dien, Ben B
phai bei ,thuong cho Ben A theo Quy dinh ve kiem tra hoat Ong dien luc va sir dung dien,
giai quyet tranh chap Hop (long mua ban dien do Be Cong Thuong ban hanh; bi xir phat vi
pham hanh chinh theo Quy dinh ve xir phat vi pham hanh chinh trong linh vuc dien luc, an
toan dap thiiy dien, sir dung nang luting tiet kiem va hieu qua do Chinh phii ban hanh hoac bi
truy ciru trach nhiem hinh sir theo quy dinh ciia phap luat.
10. Quyen va nghia vu khac theo quy dinh phap luat.
Dieu 8. BM thuiyng thiet hal va Oat vi pham Hon) ding
1. Cac hanh vi vi pham hop dong
a) Cac hanh vi vi pham dm Ben A:
KhOng bao dam chit luting dien nang quy dinh tai Dieu 1, trir truemg hop bat kha khang;
ban dien cao hon gia quy dinh; ghi sai chi so cong to, tinh sai tien dien trong boa don; khi Ben
B c6 thong bao viec tang so hO dimg chung ma ben A khong thirc hien dieu chinh; cac hanh vi
khac vi pham cac quy dinh ve mua ban diem
b) Cac hanh vi vi pham dia. Ben B:
Sir dung dien sai muc dich c6 muc gia cao hon mirc gia da thea thuan trong Hop dong;
cham tra tien dien theo quy dinh ma khong c6 ly do chinh clang; khi giam se he dimg chung
ma khong thong bao cho Ben A; cac hanh vi khac vi pham cac quy dinh ye mua ban dien.

40
 Quy trinh kj) kjt va quern 1j) hop clO'ng mua ban cliftt

2. B6i thugng thi6t hai

a) Ben A phai b6i thugng cho Ben B khi c6 cac hanh vi vi pham tai Diem a Khoan 1 Dieu
nay.
b) Ben B phai b6i thugng cho Ben A khi c6 cac hanh vi vi pham tai Diem b Khoan 1
Dieu nay.
c) S6 tin b6i thugng dugc xac dinh theo phucmg phap do B6 Cong Thuang ban hanh tai
Quy dinh ve kiem tra hoat dOng din luc va sir dung di6n, giai quyet tranh chip Hop d6ng
mua ban di6n.
3. Phat vi pham Hop d6ng
Ngodi viec b6i thuomg thi6t hai quy dinh tai Khoan 2 Dieu nay cac ben bi phat vi pham hop
d6ng nhu sau:
a) pen A bi phat vi pham nghia vu Hop d6ng vgi mirc phat bang 8% phAn gia tri nghia vu
Hop dong bi vi pham neu vi pham mot trong cac trugng hop quy dinh tai Diem a Khoan 1
Dieu nay;
b) Ben B bi phat vi pham nghia vu Hop d6rig vgi mire phat bArig 8% phAn gia tri nghia vu
Hop (long bi vi pham neu vi pham mot trong cac trugng hop quy dinh tai Diem b Khoan 1
Dieu nay.
Ditu 9. Giai quyet tranh chAp
1.Hai ben cam ket thuc hi6n dung cac thoa thuan trong Hop d6ng, ben ndo vi pham se bi
xir 1y theo quy dinh cua phap luat.
2. Trugng hop phat sinh tranh, chAp, hai ben giai quy6t bang thuang luting. 1\16u hai ben
khong giai quyet throe thi co the de nghi SO' Cong Thuang to chirc hod giai. Trinh tu, thu
tic ya tlagi han to chirc hoa giai dtroc thuc hi6n theo quy dinh tai Dieu 26 Thong to so
27/2013/TT-BCT ngdy 31 thang 10 nam 2013 ciia B6 Cong Thuang hoac van ban sira d6i, b6
sung hoac thay the.
3. Trong truang,hop khong 6 nghi hod giai hoac hoa giai kh6ng thanh, ,m6t trong hai ben
hoac cac ben c6 quyen khi kin tai Tod an theo quy dinh phap luat ve to tung dan su.
4. Trong thoi gian chef giai quy6t, Ben B van phai thanh town den dien va Ben A khong dtrac
ngimg cap di6n.

41
 trinh ' ket va s uan h don mua ban dien

Phu luc 2. Mau HDMBD phuc vu muc Bich ngoai sinh hoat
CONG HOA XA HQI CHU NGHlA VIVI' NAM
We Iap - Tty do - 1-4oh phtic

HqP DONG MUA BAN DIEN NGOAI MUC DiCH SINH HOAT
Ma tinh (TP) Ma huy'ri (quean) ma i4 HD So hop d'Ongrri/

Can cur Be luat Dan six ngay 24 thang 11 nam 2015;

Can dr Luat Thuang mai ngay 14 thang 6 nam 2005;
Can cur Ludt Dien luc ngay 03 thang 12 nam 2004; Ludt sira d6i, be sung met se dieu cua
Luat Dien luc ngay 20 thang 11 nam 2012;
Can Cu Nghi dinh se 137/2013/ND-CP ngay 21 thang 10 nam 2013 dm Chinh phu quy dinh
chi tiet thi hanh met so dial cua Luat Dien luc va Luat sira doi, bo sung met so dieu cua Luat
Dien luc;
Can cur nhu cdu mua dien dm Ben mua dien va kha nal-1g cung cap dien dm Ben ban dien,
Horn nay, ngay thang nam , chUng fel gem:
Ben ban HO (Ben A):
Dia chi
Dai dien la Ong (ba): Churc vu.
Cong ty Dien luc / Dien luc
Dia chi
Se dien thoai. Se Fax Email. Website
Tai khoan tai Ngan hang
Ma se thue. Se dien thoai TTCSKH.
Theo van ban uSi quy'en se. ngay
Ben mua dien (Ben B):
Dia chi giao Bich.
Gidy chimg nhan dang ky kinh doanh hoac doanh nghiep so do cap ngay
Se dien thoai. Se fax email.
Ma se thu6.
Tai khoan tai Ngan hang.
Dai dien la Ong (N.): . Chirc vu.
Theo van ban uSi quyen ngay
Se CMT/ he chi6u/ can cuerc: do cap ngay
Hai ben thea. thudn 14 Hop deng mua ban dien v6ri nhang nei dung sau:
Dieu 1. NOi dung cu the
1. Hai ben thong nhAt ky k6t Hop deng nay va ap dung CAC DIEU KHOAN CU THE, CAC
DIEU KHOAN CHUNG kern theo Hop dong s nay. Cac Phu luc kern theo la be phdn khong
tach va có hieu theo hieu dm Hop Tong nay.
2. Mua ban dien nang:

42
 Quy trinh k), kect va (man 1j) hap clang mua ban din

Dia diem sir dung dien, muc dich sir dung dien, diem dau not cap dien, diem do dem dien,
ngdy ghi chi so cong to, gia dien, che de sir dung dien va cac not dung khac &roc ghi chi tiet
tai phan CAC DIEU KHOAN CV THE dm Hop dong nay.
3. Bao dam thuc hien hop dong:
a) Khong bao dam thuc hien hop dong 0
b) Co bao dam thuc hien hop dong 0
- Bao lanh ngan hang 0 Se tien dong.
- Dat coc ❑ s6 tien dong.
Trueng hop Ben B phal bao darn thuc hien hop dong, thgc hien theo quy dinh tai Phu luc 2
cua Hop dong nay.
4. Hinh thirc va thei han thanh toan tien dien, tien mua cong suat phan khang, tien bei
thueng, tien phat vi pham hop (Jong:
a) Hinh thirc thanh toan:
El Chuyen khoan 0 Tien mat 0 Hinh thirc khac
b) Thai han thanh toan: ..... .ngay ke tir ngdy Ben A thong bao thanh toan IL du.
5. Hinh thirc thong bao
a) Thanh toan.
b) Tam ngirng, giam cung cap dien:
c) Thong bao, trao doi thong tin trong qua trinh thuc hien Hop dong:
0 Se DT nlian tin nhan 0 Email
0 Hinh thirc khac
Dieu 2. Nhiimg thoa thu4n khac

Dieu 3.Thoi han va ctia Hop ang:

1., Trir khi &roc gia han hoac cham dirt truec tho'i han Hop dong theo cac dieu khoan dm Hop
dong,, theri han cti' a Hop Tong nay trong theyi gian bat dau tir ngay Hop (long c6 hieu
luc den ngdy
2. Viec sira d6i, be sung Hop dong &roc thuc hien bang cach ky ket Phu luc sira doi, be sung.
Phu luc sira doi, bo sung cua Hop dong la met be phan khong tach roi yen Hop dong nay. Neu
Phu luc sira doi, bo sung Hop Tong c6 nhirng dieu khoan trai vbi dieu khoan trong Hop &rig
nay thi dieu khoan do trong Hop &Ong nay da &roc sira doi.
3. Hop dong c6 hieu luc tir ngay
Hop dong nay &roc lap thanh ban c6 gia tri nhu nhau, Ben A gia ban, Ben B giQ
ban./.
BEN A BEN B

43
Quy trinh ky ket va quan 1j) hop gong mua ban dien

CAC DIEU KHOAN CV THE

(Kern theo Hop gong mua ban dien
1. Dia di6m sir dung di6n:
2. Muc dich sir dung di6n:
3. Diem diu not cap dien.
4. Cong suit sir dung cuc dai: kW
5. Mua cong suit phan khang (CSPK) CO 0 Khong 0
Truing hop Ben B mua CSPK thuc theo hi6n quy dinh tai Phu luc 1 dm Hop d6ng nay.
6. Thai gian bat diu cap dien. Di6n ap: kV
7. Thi6t bi do d6m di6n: S6 di6m do:
Diem do Vi tri dat do d6m SO him

Vi tri xac dinh chit lugng di6n.

8. Ghi chi s6 cong to: ky/thang
KY 1 ghi ngdy Ky 2 ghi ngdy KY 3 ghi ngay
Hinh thirc ghi chi s6 cong to..
9. Gia ban di6n: Voi he th6ng do d6m dat tai cap di6n ap........gia ban di6n dugc th6ng nhit
theo bieu sau:
Gia ban di6n chua có thu6 GTGT (d/kWh)
Di6m Muc dich Ty 16 Kh6ng theo Theo thbi gian
do sir dung thbi gian Gib binh Gib cao Gib thap
thubng diem di6m

....

10. Ranh gioi sa hitu tai san cong trinh cap di6n: Tai
11. Ranh gigi quail ly yin hanh cong trinh cap di6n cho Ben B.
12. H6 so ky thuit lien quan dugc kern theo la Phu luc cna Hop d6ng nay:
a) Ban ve so do 1 sai ltrai di6n tin d6n di6m diu not
b) Ban ve so do 1 ,sgi di6n,tir di6m not vao hxai di6n qu6c gia d6n __dm Ben B, bao
Om: So do mat bang bo tri thiet bi; So do not di6n chinh;
c) Bang ke thi6t bi sir dung di6n.

44
 Quy trinh kY kat va quan lY hop d"dng mua ban &an

CAC DIEU KHOAN CHUNG

(Kern theo Hop cljng mua ban din se')
Dieu 1. ChAt Itrong dien nang
Dien ap va tan s6 phai dam bao chAt lugng theo quy Binh tai khoan 1 Dieu 15 Nghi dinh so
137/2013/ND-CP ngay 21/10/2013 dia. Chinh phu.
Dieu 2. Do dtm dqn Jiang
1., Dien nang sir dung dugc xac dinh qua chi s6 cong to dien va he s6 nhan cua thiet bi do
dem dien. He so nhan dugc thong nhat trong bien ban treo thao thiet bi do dem dien.
2. Khi treo, thao thiet bi do ,dem dien Ben A va Ben B phai ding 14 Nen ban xac,nhan thong
so 14
thuat cua thiet bi do dem dien va chi so cong to diem Bien ban treo, thao thiet bi do dem
la Phu luc dm Hop 'Jong nay.
3. Cac Ben c6 trach nhiem bao ve thiet bi do dem dien dat trong pham vi quan 13'T cua minh.
Twang hop phat hien thiet bi do dem bi mat hoac bi hOng thi hai Ben lap Nen ban )(de dinh
nguyen nhan va trach nhiem sira china, thay the hoac boi thuOng.
4. Ben B kh6ng dugc ter 3"7thao go', di chuyen cong to dien. Khi c6 nhu cAu di chuyen cong to
dien sang vi tri khac, phai dugc str &mg 3'T dm Ben A va phai chiu chi phi di chuyen.
Dieu 3. Ghi chi si cong tu
Thuong hop ngdy ghi chi s6 cong to thay ci6i so voi quy dinh tai Muc 8 Cac dieu khoan cu the
cua Hop dong Ben A thong bao cho Ben B theo hinh thirc quy dinh tai Hop Tong.
Dieu 4. Gill dien
1. Gia dien thirc hien theo quy dinh cua co quan nha nugc co them quyen. Can cur muc dich
sir dung dien cua Ben B clang ky, Ben A ap dung mirc gia tucmg irng v6i doi tugng theo quy
dinh dugc ghi tai Muc 9 Cac dieu khoan cu the dm Hop (tong.
2. Trong qua trinh sir dung dien Ben B c6 thay d6i muc dich sir dung dien hoac mire sir dung
dien cua tirng muc dich lam thay doi gia ban diem Ben B phai thong bao cho Ben A trugc 15
ngdy de dieu chinh doi tugng ap dung gia dien. Bien ban thoa thuan tS7 le muc dich sir dung
dien la Phu luc Hop &mg.
3. Khi gia dien thay d6i throe ca quan nha nuarc co them quyen phe duyet thi gia mOi dugc ap
dung va hai ben khong phai 14 lei Hop dOng.
Dieu 5. Mua cong suet phan khang
Ben 13,mua dien d6 san xuat, kinh doanh, dich vu co cong suit sir dung eve dai clang 14 tai
Hgp dong nay tir 40 kW tra len va co he so cong suet cow< 0,9 phai mua cong suet phan
khang theo quy dinh tai Th6ng to s6 15/2014/TT-BCT ngdy 28/5/2014 dm BO Cong Thuong
quy dinh , mua, ban cong suet phan khang.
Dieu 6. Thanh toan
1. Ben B phai thanh toan tien dien, tien mua cong phan khang, b6i thuOng va tien
phat vi pham hop &rig (neu c6) cho Ben A bang n tien
tie Viet Nam theo hinh thirc va trong thbi
hen theo th6a thuan tai khoan 4 Dieu 1 dm Hop 'Jong. SO Lan thanh toan tien diem tien mua
cong suet phan khang tuang irng vo i so len ghi chi so cong to trong thing.
2. Ben B co trach nhiem thanh toan du s6 tien ghi trong hoa don. Qua thOi hen theo thoa
thuan ma chua thanh toan thi:
a) Trueng hop Ben B thkrc hien bao dam thirc hien hop theo th6a thuan tai Diem b
Khoan 3 Dieu 1 cua Hop clong:,Ben A co. quyen khau trir tien
tiendat COC hoac yeu cau ngan hang
thirc hien nghia vu bao lanh, neu ,so tien dat coc hoac tien dugc bao lanh chua thanh toan
Ben B phai thanh toan not s6 tien con thieu va phai tra them ca tien rat cua khoan tien

45
 trinh ' Icjt va uan h'
S don mua ban dien

cham tra cho Ben A.Tien lai dugc tinh bang s6 tien cham tra nhan vgi mire lai suat cho vay
cao nhat ngan hang Ben A có tai khoan ghi trong Hop dong tai thgi diem thanh toan va
nhan vgi so ngdy cham tra, tinh tir ngay phai thanh toan den ngay Ben B thanh toan. Sau 15
ngdy, ke tir ngdy thong bao lan dau tien neu Ben B chua thanh toan du, Ben A cc') quyen
ngirng ngay viec cap diem Ben A se thong bao tiled diem ngirng cap dien truac 24 gig va
khong chiu trach nhiem ve thiet hai do viec ngimg cap dien gay ra.
Viec cap dien trg lai chi tien hanh sau khi Ben B hoan thanh nghia vu thanh toan, ngp du tien
dat CQC, hoac n6p Bao lanh thuc hien Hop &mg do Ngan hang phat hanh va moi chi phi lien
quan den viec ngirng va cap dien tr6 lai.
b) Cac truOrig hop khac: Khi Ben A da thong bao 02 lan ma. Ben B van khong thanh toan thi
sau 15 ngdy, ke tir ngay thong bao lan dau tien, Ben A c6 quyen ngirng cap dien. Ben A se
thong bao tiled diem ngirng cap dien truac 24 gig va khong chiu trach nhiem ve thiet hai do
viec no:mg cap dien gay ra. Viec cap dien tra lai chi tien hanh sau khi Ben B da hoar' thanh
nghia vu thanh toan, tien lai cua khoan tien cham tra cho Ben A \Ta moi chi phi lien quan den
viec ngirng va cap dien tr6 lai. Tien lai dugc tinh bang so tien cham tra nhan vai mire lai swat
cho vay cao nhat cua ngan hang ma Ben A có tai khoan ghi trong Hop dong tai tiled diem
thanh toan va nhan voi so ngdy cham tra, tinh tir ngay Ben B phai thanh toan den ngdy Ben B
thanh toan.
3., Truemg hop Ben B dugc b6i thuemg va phat: Ben A co trach nhiem thanh toan day s6
tien boi thugng va tien phat (neu co) trong tiled han 15 ngay. Qua,thei han teen ma chua thanh
toan du thi Ben B có quyen cham tra tien mua dien cac thang ke tiep cho den khi du so tien
dugc boi thugng, tien phat va Ben B khOng phai chiu xir VT do cham tra lien dien. Khi Ben A
da thanh toan cho Ben B du so tien phai boi thugng, tier). phat (lieu c6), thi Ben B phai thanh
toan ngay cho Ben A s6 tien dien da gitt lai, qua then han theo them thuan tai Diem b Khoan 4
Dieu 1 dm Hop &Ong ma Ben B chua thanh toan, Ben B phai tra them khoan lien lai cham tra
cho Ben A va Ben A dugc ngirng cap dien cho Ben B theo quy dinh tai khoan 2 Dieu nay.
Dieu 7. Quyen va nghia vu ciia Ben A
1. Quyen dm Ben A
a) Dugc ,vdo khu vue quan dm Ben B de thao tac; bao &Ong; sira chua va thay the mai
trang thiet bi dien dm Ben A; kiem tra; ghi chi so cong to va lien he voi Ben B;
b) Ben A dugc ngiing, giam mirc cung cap dien theo quy dinh tai Thong to s6 30/2013/TT-
BCT ngay 14/11/2013 dm B6 Mfg Thuong quy dinh dieu kien, trinh to ngirng, giam cung
cap dien;
c) Duoc Ben B cung cap thong tin can thiet lien quan den hoat dgng ban le dien Op dung dei
vai khach hang la don vi ban le dien);
d) Cac quyen khac theo quy dinh cua phap luat.
2. Nglifa vu Ben A
a) Cung cap dien nang dam bao chat lugng dien theo quy dinh, trix trugng hop he th6ng dien
bi qua tai theo xac nhan dm co quan dieu tiet dien luc;
b) Tien hanh xir ly su c6 de khoi phuc cap dien sau 02 gib ice tir khi phat hien hoac nhan dugc
th6ng bao dm Ben B ve su co luOi dien do Ben A quan VT; truemg hop khong thuc hien dugc
trong th6i han teen thi phai thong bao cho Ben B ve nguyen nhan va du kien theri gian cap
dien fro. lai;
c) B6i thuomg thiet hai cho Ben B nhang thiet hai true tiep do 18i chu quan dm Ben A gay ra,
trir truOng hgp do su kien bat kha khong;
d) Cac nghia vu khac theo quy dinh cifa phap luat.

46
 Quy tranh kj) idt va quanb; hop clang mua ban cli'M

Dieu 8. Quyen va nghia vu cua Ben B

1. Quyen cua Ben B
a) Dugc cung cap du cong suit, dien nang, bao dam chat luting dien da &lac thod thuan trong
hap dung;
b) Yeu cau Ben A kip thai khoi phuc viec cap dien sau khi mat dien;
c) Dugc bei thuong thiet hai do Ben A gay ra theo quy dinh dm Hop dong nay va quy dinh
cua phap luat;
d) Yeu cast' Ben A kiem tra chit luting dich vu dien; tinh chinh xac cua thiet bi do dem dien,
so tien dien phai thanh toan;
e) Khieu nai, to coo cac hanh vi vi pham phap luat ve hoot dOng dien luc dm Ben A;
Cac quyen khac theo quy dinh cua phap luat.
2. Nghia 1711 cua Ben B:
a) Sir dung dien dimg muc dich, dung cong suit, dien nang da thou thuan tai Hap dong nay;
b) Thanh toan tien dien day du, dUng thai han va cac khoan thu phut sinh khac theo thod
thuan trong Hop dong;
c) Giam mirc tieu thu dien hoac cat dien kip tiled khi nhan dugc thong bao cua Ben A trong
cac tinting hop Ben A ngimg, giam cung cap dien theo quy dinh tai diem c khoan 1 Dieu 8
Hop (long nay;
d) Thong bao cho Ben A biet cham nhat 05 ngdy truck thai diem ngirng,sir dung dien khi c6
nhu cau tam ngimg sir dung dien, cham nhat 15 ngdy fru& thai diem cham dirt hop Tong khi
co nhu cau cham dirt Hap Tong;
e) Thong bao kip tiled cho Ben A khi phut hien nhang hien tuong bat thuong c6 the gay mat
dien, mat an toan cho ngtrai va tai sin;
a
f) Tao dieu kien Ben A kiem tra viec thkrc hien Hap dong, ghi chi se cong ta;
g) Bao dam cac trang thiet bi sir dung dien dap irng cac tieu chuan,ky thuat va yeu cau ye an
toan dien; thirc hien che dO sir dung dien theo yeu cau cua dun vi dieu dO he thong dien;
h) Bei thuong khi gay thiet hai cho Ben A theo quy dinh cua phap luat;
i) Cac nghia vu kladc theo quy dinh cua phap luat.
Dieu 9. Bei thuong thiet hai va phut vi pham
1. Ben A cam ket bei thuong thiet hai va chiu phut vi pham nghia vu Hop dong doi \TM cac
hanh vi vi pham theo quy dinh tai Dieu 28, Dieu 29, Dieu 31 Thong to se 27/2013/TT-BCT
ngdy 31/10/2013 cua BO Cong Thuong quy dinh ve kiem tra hoot dOng dien luc va sir dung
dien, giai quyet tranh chap hop (long mua ban diem Mirc phut bang 08% gia tri phan nghia vu
Hop dong bi vi pham hoac gia tri hoan tra, dugc xac dinh theo hanh vi vi pham.
2. Ben B cam ket bei thuong thiet hai va chiu phut vi pham nghia vu Hop dong doi vOi cac
hanh vi vi pham theo quy dinh tai Dieu 28, Dieu 30, Dieu 32 Thong to se 27/2013/TT-BCT
ngdy 31/10/2013 cua Bo Cong Thuang quy dinh ve Kiem tra hoot dOng dien luc va sir dung
dien, giai quyet tranh chap hop dong mua ban dien. Mirc phut bang 08% gia tri phan nghia vu
Hap dOng bi vi pham hoac gia tri boi thuong, dugc xac dinh theo hanh vi vi pham.
Dieu 10. Biit khi khang va mien trach nhiem
1. Ben vi pham hop dong &lac mien trach nhiem dei vo i hanh vi vi pham khi xay ra cac
trueng hap quy dinh tai Dieu 294 Luat Thuang mai; Ben vi pham hop dong co nghia vu
thong bao cho ben bi vi pham va chirng minh cac trtrOng hap mien trach nhiem.
2. Bat khi khang

47
Quy trinh ky k'jt va quan ly hop clang mua ban din

a) BL kha khang la sir kin nom ngoai kha nang ki8m soot hop ly ciia ben bi anh huong, phu
hop vai quy dinh tai khoan 1 Dieu 156 BO Luat dan six.
b) Thong bao BL kha khang: Ben bi anh huong cua BL kha khang phai thong bao cho ben
kia ve sir ki8n, tinh huong tao thanh BL kha khang trong th6i gian sam nhat c6 th8 nhung
khOng dugc muon hcm mot (01) ngdy ke tir khi thong tin lien lac da sac n sang. Thong bao phai
bao day du chi tiet ve sr ki8n, tinh huong tao thanh Bat kha khang, tac dOng ciia Bat kha
khang doi voi vi8c thgc hi8n nghia vu theo Hop (long dm ben bi anh huong va kien nghi cac
bin phap khac phuc. Ben bi anh huong phai cung cap cac bao coo thuemg xuyen cho ben kia
ye vi8c trien khai cac bin phap khac phuc nham ngan chan hoac giam nhe nhung tac dOng
ciia Bat kha khang va cac th6ng tin khac ma ben kia yeu cau mot each hop
c) Hau qua dm BL kha khang: Khong ben nao phai chiu trach nhi'em hoac bi coi la vi pham
hop dong hoac co loi do khong thgc hi8n hoac cham tre trong vi8c tuan the cac nghia vu cua
minh theo Hop dong khi )(ay ra Bat kha khang.
d) 1\18u mot ben do BL kha khang ma khong th8 thgc hi8n nghia vu cua minh theo quy dinh
trong Hop ,dong trong -yang 1,80 ngay lien tuc ke tir ngdy xay ra Bat kha khang, Cac ben sau
do co quyen dan phuang cham dirt Hop Tong. Ben thgc hi8n quyen don phuang chain dirt
Hop (long truac thai han phai giri van ban thong bao cho ben kia truac it nhat 60 ngay thai
diem muon cham dirt Hop (tong.
e) Cac nghia vu phat sinh truck khi )(ay ra BL kha khang au khong duoc mien trir.
Dieu 11. Giai quyet tranh chAp
1. Twang hop phat sinh tranh chap, hai ben giai quy8t bang thuang luang. NIL hai ben
khong to giai quyet duoc thi c6 the a nghi So. Cong Thuang not CTRL/DL dot tru so( giao
dich hoac Cuc Dieu tiet Di8n lire to chirc hea giai.
2. Trong truang hop khong a nghi hea giai hoac h6a giai khong thanh, mot trong hai ben
hoac cac ben c6 quyen khai kin tai Tea an nhan dan c6 tham quyen.
3. Trong Med gian ch6 giai quylet, Ben B van phai thanh town tin din va Ben A khong duoc
ngimg cap di8n.
Dieu 12. Chain dirt Hop dong
1. Trueng hop cham dirt Hop ang truac th6i han
a) Theo th6a thuan chain dirt Hop ang truce thai han cua hai ben.
b) Ben A c6 quy'en don phuang cham dirt Hop ang truac th6i han trong tru6ng hop:
- Ben B khong sir dung din lien tuc qua 06 thang ma khong th8ng bao truac cho Ben A.
- Ben B khong coy kin khac sau 15 ngdy 1(8 tir ngdy Ben A c6 de nghi chain dirt HDMBD.
- Ben B khong con quy'en so hue, chi8m t him, sir dung, dinh doat d6i voi dia di8m mua din
neu tai Hop Tong nay.
- Ben B la to chirc, hO kinh doanh ca th8 bi thu hOi giay phep hoat Ong, bi cham dirt hoat
Ong, bi giai the hoac pha san,... theo quy dinh phap luat; Ben mua din la ca nhan mat quyen
ding dan hoac chet khong c6 nguai thay the hop phap.
Ben A,phai thong bao bang van ban tad Ben B cham nhat la 15 ngay truac th6i di8m cham dirt
Hop dong.
2. Khis Hop dong nay con trong thai han hi8u lire ma Ben B co van ban yeu cham dirt
Hop dong thi: Ben A thee hi8n ngirng cung cap din cho Ben B tir thai diem theo yeu cau cua
Ben B, Tong th6i hai ben tien hanh cac thiituc chain dirt Hop dong trong thai han 02 ngdy ke
tir thai diem cham dirt hop &rig theo yeu cau cua Ben B.

48
guy trinh Ig5 Icect va quan 1.); hop gong mua ban dien

3. Ben A thong bao cho Ben B chant nhat trtroc 30 ngdy Hop dOng nay het theyi han hieu hrc
hoac theri han cid gia han cila Hop &Ong ve viec het tiled han Hop dong, de hai ben tien hanh
cham dirt Hgp (long. Ben A thgc hien ngay viec ngimg ban dien ke tir ngdy het tiled han hieu
1rc cua Hop d'Ong, neu hai ben khong co thoa. thuan Ic3'T lai Hop Sing hoac gia han Hop dOng
nay.
Ditu 13. Nguyen tAc AI) dung lulat
1.Luat dieu chinh Hop dOng nay la phap luat Viet Nam.
2. Cac not dung khong quy dinh trong Hgp dOng nay dtrgc thix hien theo quy dinh ctla phap
11_14
3. Trong Hop clOng nay, moi clan chieu lien quan den bat IcST van ban quy pham phap luat nao
se bao gom nhang van ban sira doi, bo sung \fa thay the van ban do.

49
Quy trinh Ig5 ket va quon 1j) hop d4ng mua ban dien

Phu luc 1
(Kern theo Hop d(3ng mua ban dien
CONG SUAT PHAN KHANG
a
1. Ben ,B mua dien san xuit, kinh doanh, dich vu c6 cong suet sir dung cgc dai dang tai
Hop dong nay tir 40 kW tra len va c6 he so cong suet cow < 0,9 phai mua cong suet phan
khang theo, quy dinh tai Thong s6 15/2014/TT-BCT ngdy 28/5/2014 dm B6 Cong ThuGng
quy dinh ye mua, ban cong suat phan khang.
2. Che d6 sir dung dien dm Ben B theo bieu do phu tai v6i cac thong s6 ca ban sau:
a) C6ng suit va san hrong dien sir dung:
Cong suit sir dung trung binh ngdy (Ptb): kW
Cong suet sir dung lo'n nhat trong ngdy (Pmax): kW
Cong suit sir dung nh6 nhat trong ngdy (Pmin): kW
- San ltrong dien sir dung trung binh mot thing (Atb) < kWh/thang
Cong suit sir dung 16n nhat trong gio cao diem:
+ Tir 09h30 den 11h30: kW
+ Tir 17h00 den 20h00: kW
Bieu do phu tai dien hinh, hoac cac bien ban thoa. thuan: Cong suet sir dung gier cao diem sang
(tir 09h30 den 11h30) va cong suit sir dung cao diem ttSi (17h00 den 20h00), cac plurang
an giarn mirc sir dung dien; the d6 ca van hanh thiet bi dien theo tirng thoi gian ducyc kern
theo va la Phu luc dm Hop dong nay.
b) Che d6 sir dung dien theo thoi gian:
- Gi6 hanh chinh:
- Theo ca: ca
Ca 1: Tir den
Ca 2: Tir den
Ca 3. Tir den
c) Ngdy nghi trong

50
 Ouy trinh ky k'jt va quail 1.); hop cl-dng mua ban dign

Phu luc 2
(Kem theo Hop cljng mua ban dien s

BAO DAM THVC HIEN HOP BONG

1. Trueng hop Ben B c6 thai han mua dien tir 12 thang tre len, co san luong dien clang 14/
mua hoac c6 san luong dien tieu thu binh quail trong 12 thang lien tiep tai tat ca cac diem do
dem tai mot clia diem mua dien tir 1.000.000 kWh/thang tit( len (trir cac trueng hop duoc
mien trir theo quy dinh cua B6 C6ng Thuang) phai thuc hien bao dam thirc hien hop dong:
a) Trong vOng ngay ke tir ngdy HDMBD throe hai Ben 14 ket Ben B c6 trach nhiem nOp
cho Ben A Bao lanh thuc hien hop dong do ngan hang phat hanh ho'O'c n6p tien vao tai khoan
cua Ben ,A thoa thuan tai khoan 3 Dieu 1 Hop 'Jong nay de dam bao thanh toan cac
khoan, tien dien, tien mua cong suat phan khang (net' co), tien boi thueng va tien phat vi pham
hop dong (neu co) cho Ben A.
b) Khi c6 van ban cila Ben A thong bao Ben B ve viec vi pham hop dong ciia Ben B trong
thei han hi'eu ltrc cua bao lanh thuc hien Hop (long nay, Ben A throe quyen yeu cOu,ngan hang
Oat hanh Bao lanh thgc hien hop &Ong cho Ben B thanh toan vo dieu kin hoac ,khau trir ngay
tien dat coc caa Ben B cho Ben A doi vori cac khoan lien dien, tien mua cong suat phan khang,
tien boi thueng va tien phat vi pham hop Tong (neu co) trong giOi han se tien dirge bao lanh.
Ben B c6 trach nhiem, bo sung vao bao lanh thuc hien hop Tong hoac be sung tien dat coc
khoan tien cid dugc khau trir de thanh toan cho Ben A theo quy dinh tai diem nay.
2. Trueng hop Ben B mua dien duOi 12 thang:
Trong yang ngdy ke tir ngdy HDMBD throe hai Ben 14 ket Ben B c6 trach nhiem n6p
cho Ben A Bao lanh thgc hien hop dong do ngan hang phat hanh ho4c n6p tien vao tai khoan
ciia Ben A voi gia tri th6a thuan tai khoan 3 Dieu 1 cilapop Tong nay de dam bao thanh toan
cac khoan tien dien, tien mua cong suat phan khang (neu co), tien b6i thueng va tien phat vi
pham hop dong (neu co) cho Ben A.
3. Bao lanh thuc hien hop dong quy dinh tai Khoan 1 va Khoan 2 Phu luc nay la khong huy
ngang va Ben B phal duy tri bao lanh thuc hien hop &Ong trong thei han nhu sau:
- Doi vOi trueng hop quy dinh tai khoan 1: died han cUa bao lanh thtrc hien hop dong bang
thei han cua Hop dong nay cong (+) them tiled Ilan 01 (met) thang.
- Doi vefi trueng hop quy dinh tai khoan 2: tiled han cua bao lanh thuc hien hop &rig bang
thei han ciia. Hop dong nay cong them 10 (mai) ngay.
4. Trueng hop Ben B thuc hien bao dam hop dong bang hinh thi.rc dat coc Ben A hoan tra tien
dat coc ngay cho Ben B khi Ben B da hoan thanh nghia vu thanh toan va hai ben thuc hien
chain dirt HDMBD.

51
Quy trinh ky Icjt va quail 1j) hop cong mua ban di'On

Phu luc 3. Hwang clan soan thao Hop dOng mua ban di0
A. HDMBD MUC DiCH SINH HOAT
I. Nhang dieu luu y trong qua trinh soan thao phan Hop d6ng:
1. Khoan 3 Dieu 1: Chi ap dung trong trugng hop CTDL/DL mgi tiep nhan nguyen trang lugi
dien ha ap Wong thon do lugi dien chua dam bao chat lugng dien ap tai vi tri do dem cap dien
cho khach hang, trong th6i gian nay,th6a thuAn khach hang vi tri xac dinh chat lugng dien
ap danh dinh tai dau clic phia thir cap dm may bien ap phan phoi ha ap. Th6i gian th6a thuAn
chat lugng dien ap phu hgp, vgi th6i gian dv kien cai tao lugi dien ha ap dm ben ban dien.
Ngodi thoi gian neu tren, neu CTDL/DL chua thgc hien cai dao dugc lugi dien ha ap phai
thoa thulan 1)6 sung bang Phu luc HDMBD.
2. Muc c khoan 5 Dieu 1: TuST theo dieu kien, don vi lira chon cac hinh thirc thong bao thanh
toan cu the (van ban, fax, dien thoai, email, tin nhan SMS,...) phi" hop vgi dieu kien thirc to de
ghi vao h9p &rig.
3. Dieu 2: Can cir vao dieu kien thuc to c6a cong tac kinh doanh, TCTDL co the huong clan
them thuAn them not dung khac nhung khong dugc trai vgi quy dinh cua phap luAt va cua
EVN, Tong thai phai giai thich r6 cho khach hang tru6c khi ky hop (long.
4. Th6a thuan khac:, Them. thuAn vad khach hang ye hinh thirc giam sat GCS cong to, hinh
thirc thong bao chi so cong to.
II. Cach thirc in HDMBD:
In toan b6 ngidung bang may in hoac,in san mau va sir dung may in de in nhung ngi dung
phai dien tren mau (phan "...."), tuyet doi khong dugc viet tay. Moi HDMBD in 02 ban: 01
ban giao cho khach hang, 01 ban don vi luu.
B. NGOAI MUC RICH SINH HOAT
I. Quy dinh chung
TAp, doan Dien hrc Viet Nam huang clan not dung 14 ket HDMBD ngoAi muc dich sinh
hoat de thong nhat trong toan EVN. Cac TCTDL co trach nhiem hugng dan cac don vi trirc
thu6c.
1. Ve mau HDMBD: Tap doan ban hanh mau HDMBD phuc vu muc dich ngodi sinh hoat tai
Phu luc 2 Quy trinh nay.
2. Ve not dung: Them thuAn 1(3'T ket HDMBD vai khach hang khong ,trai quy dinh ctia phap
luat va chiu trach nhiem trugc phap luat ve nhung not dung da 147 ket.
II. Nhang dieu luu 3'T trong qua trinh soan thao va them. thuAn Hop d6ng
1. Ve ma quan ly HDMBD: Ma HDMBD bao g6m 14 1(.3"/ tir:

MA tinh (TP) MA huy'n/qu4n MA loai Só hop d6ng

a) ma tinh (thanh ph6): LA ma tinh, thanh ph6 trvc thugc Trung uang, dugc the hien bang 2
ky tir.
b) Ma huyen/quan dirge the hien bang 3 14 tu.
Ma tinh/TP, ma huyen/quAn theo Bang danh muc va ma s6 cac don vi hanh chinh Viet
Nam theo quy dinh ctla T6ng cuc Thong ke.
c) Ma loai hgp d6ng:
- ma "1": Hop d6ng mua ban dien phitc vu muc dich sinh hoat;

52
 Ouy trinh kY ket vas quan lY hop cong niva ban (lien

- Ma "2": Hap dOng mua ban dien ngodi muc dich sinh host dOi \Ted cac to chirc kinh to
trong nuerc;
- ma "3": Hop dOng ngan han;
- Ma "0": Hap clOng mua ban dien ngodi muc dich sinh host d6i vo i cac to chirc kinh t6 lien
doanh \id nu& ngoai.
d) SO hop dOng:
- Hai 14 to au the hien hai so cuOi cua 'think)", hop dOng;
- Sau kY to sau the hien so thir to hop dOng ky trong nam.
2. Ve cac thong tin ciia Ben ban then: Ghi ten EVN, TCTDL, Cong ty TNHH MTV Dien lue,
Cong ty CO phan Dien luc, dia chi dm ca quan.
- Dai dien: Ghi ten ngued dai dien theo pith) lust ciia Dan vi Dien li,rc hoac ngoai duos uy
quyen.
- Tru sO, so then thoai giao dich, so dien thoai CSKH, so Fax, tai khoan thanh ,toan, ngan
hang thanh toan, ma so thue, dien thoai: Ghi thong tin ciia Dan vi duce phan cap true tiep
quan ly, thue hien HDMBD (CTDL hoac Dien lue);
3. Ve cac thong tin dm Ben mua dien:
a) Ben mua dien: Ghi dung ten Phap nhan theo guy& dinh thanh lap phap nhan hoac ca nhan
ghi tren giay to. xac dinh chii the HDMBD, giay ter tily than.
b) Dai dien trong truerng hap Ben mua dien la to chirc:
- Dai dien theo phap lust: Ghi ho ten vas chirc vu cua ngoai throe bO nhiem hoSe ngtrai &roe
bau vao chirc vu dimg dau cua Phap nhan. Ngtroi dai dien hop phap cua Phap nhan chi
dugc ky ket HDMBD trong pham vi tham quyen dai dien do phap lust hoac dieu le Phap
nhan quy dinh. Dai dien theo phap lust cua doanh nghiep to nhan la chu doanh nghiep to
nhan. Neu là ca nhan co clang kY kinh doanh theo quy dinh cua phap lust thi ngtred kY ket
HDMBD phai la nguoi throe cap giay phep kinh doanh cua ca quan Nha nu6c c6 tham
quyen.
- Dai dien theo uy quyen: UY quyen phai lam thanh van ban. Van ban uy quyen throe ghi r6
ho ten, chirc vu, nai lam viec, giay chirng minh thu cua ngueri throe uy quyen, pham vi uy
quyen, thai han uy quyen.
c) Dia chi giao, dich, dia diem sir dung dien, so dien thoai giao dich, so dien thoai nhan tin
nhan (SMS), so Fax, email, tai khoan thanh toan, ngan hang thanh toan, ma so thue: Ghi
thong tin chinh xac cua khach hang truc tiep theo dth, thgc hien HDMBD nay.
4. Dieu "Nhirng th6a thuan khac": Can cir vao dieu kien thue to cua cong the kinh doanh,
TCTDL c6 the huang don th6a thuan them n6i dung khac nhung khong throe trai voi quy
dinh cua phap lust vas cua EVN, Tong tiled phai giai thich r6 cho khach hang trtrOc khi kY
hop (long.
5. Ve cac th6a thuan co lien quan den thanh toan tiL:
Tap doan thOng nhat thai han thanh toan tien dien, tin bOi thuong, tin vi pham la khong
qua 07 ngay. Mdc lai suit do chasm thanh toan la mirc cho vay cao nhat cua ngan hang ma
Ben ban dien hoac Ben mua dien c6 tai khoan ghi trong HDMBD.
Doi vOi doanh nghiep khai thac cong trinh thily lai sir dung de tuth, tieu cho lua, rau, mau,
don vi thoa thuan thai han thanh toan ti'en dien toi da khong qua 120 ngdy ke tir ngay nhan
duac thong boo thanh toan ti'en diem
6. Gia tri boo lanh dOi ved khach hang plthi thuc hien bien phap dam boo hop Tong.

53
Quy trinh ky kjt va (plan 1.)5 hop cl'dng mua ban dien

COng thirc xac dinh gia tri bao l'anh: Tbd = Atb x gbt x n
Trong do:
- Tbd la tien bao lanh de thixc hien dam bao hop &Ong.
- Atb la dien Wang sir dung trung binh ngay cua khach hang,
+ D6i voi HDMBD ky mad Atb dugc can cir vao bieu d6 sir dung dien giai doan on dinh
khach hang clang 1(3'f.
+ Doi \fad HDMBD dang c6 hieu luc hoac ky lai Atb dugc xac dinh can cir san lugng dien
sir dung trung binh thang cua Med gian toi da 12 thang lien ke truck do.
- gbt la gia dien nang (doi khach hang dp dung hinh thirc ba gia, gia dien lay theo mirc
gia gia binh thuOng) dugc ap dung tai thed diemkY HDMBD.
- n: la so ngdy de tinh tien bao dam do hai ben thoa thuan khong vuot qua 15 ngdy.
7. Gia tri khoan dat coc hoac bao lanh dOi voi truarng hop khach hang mua dien ngan han (<
12 thang): gia tri bang,s6 tien dien du kien tieu thu theo so ngdy de nghi mua dien hoac
bang so lien dien kien Mang irng voi luvng dien tieu thu trong 1,5 thang.
III. Hinh thirc dm hop deng
1. In HDMBD bang may in hoac in san va sir dung may in de in nhung nOi dung phai
dien teen mau (phan "...."), tuyet doi khOng dugc viet tay.
2. Dong thanh tap theo thir,tu: Phan Hop deng, phan Cac Dieu khoan cu the, phan Cac Dieu
khoan chung. Trong cac phan c6 dank thir to so trang theo timg phan, tren trang trang phai c6
chit ky "nho" cua Lanh dao pheng nghiep vu hoac cua nhan vien dugc giao nhiem vu thuong
thao HDMBD (bang van ban giao nhiem vu) dm Ben mua dien va Ben ban dien va dugc dOng
dau giap lai gifta cac trang.
0 dung ghi 1'6 rang, khong thy xod, sira china, khong de 0 trong (trir not dung co 6 El ma
3., Ni
de trong kh6ng danh dau va mot so thong tin Ben B khong co nhu so tai khodn, email....).

54
 Quy trinh quail If) thiet bi cho cljni

PHAN THCI NAM

QUY TRINH QUAN LY THIET 13! DO DEM

Chtrong I
Quin 157 thiet bi do dem ban dien cho khach hang
Dieu 1. Trach nhiem phan cap quan 157
1.TCTDL chiu trach nhiem to chirc quan b'T, van hanh TBDD va HTTTSL
th6ng nhdt trong TCTDL. Ban hanh quy dinh phan cap trach nhiem quail 17 va
ph6i hop ldp dat, van hanh TBDD, HTTTSL giaa cac don vi thanh vien thu6c
TCTDL.
2. CTDL quy dinh phan cap trach nhiem quan ly va phi hop Fdp dat, van hanh
TBDD, HTTTSL gift cac don vi/b6 phan truc thu6c CTDL.
Dieu 2. Lap dat TBDD
1. Viec thiet ke, ldp dat TBDD phai dam bao tieu chuan ky thuat, an toan dien.
2. TBDD dugc ldp (tat trong khu vgc quan 1)'T cua khach hang, trix trueng hop
cac ben c6 thoa thuan khac khong trai voi quy dinh cua phap luat. Vi tri lap dat
bao dam an toan, my quan, thuan lgi cho kiem tra va GCS.
3. Thgc hien nghiem thu, kep chi niem phong h6p ddu day va h6p bao v'e TBDD
ngay sau khi hoan thanh lap dat.
Dieu 3. ThU tuc va trinh tty treo than TBDD
1.CBCNV &roc giao nhiem vu treo, thao TBDD phai c6 phiL/lenh cong tac.
2. Trinh to treo TBDD: Trix6c khi treo, phai kiem tra six toan ven cua TBDD,
theci han kiem dinh, cac thong so phi hop vai thiet ke &roc phe duyet. Sau khi
treo, phai thuc hien kiem tra tinh trang hoat Ong, niem phong h6p dau day, h6p
bao ye cua TBDD.
3. Trinh tux thao TBDD: Truac khi thao, phai kiem tra tinh trang float dOng cua
TBDD, su toan yen cua chi niem kiem dinh, dau niem phong h6p bao ve, h6p
dau day cua TBDD. Nghiem cam viec than bien dang cac chi niem kiem
dinh, thay doi chi so cong to. Sau khi thao, cong to phai dugc giir nguyen chi
niem kiem dinh, chi so cua cong to tai tiled diem thao xuong va ban giao cho 1)6
phan quail 17 TBDD kiem tra, giam sat truov khi luu kho.
4. Sau khi treo/thao phai lap Bien ban treo/thao TBDD theo m'au quy dinh tren
chuang trinh CMIS c6 chit V cua CBCNV treo/thao, chit V dm khach hang
(hoac dai dien cua khach hang) va lap thanh 02 ban, 01 ban giao cho khach hang
lid 01 ban ltru gift la Phu luc cua HDMBD.
5. Trong thud han 02 ngdy lam viec ke tit khi treo/thao TBDD, b6 phan quan
TBDD phai hoan thanh viec cap nhat cac thong tin dm Bien ban treo/thao
TBDD vao chuong trinh CMIS.

55
Quy trinh quan 1)5 thi'jt bi cho d'Jni

Dieu 4. Quail 1ST niem phong hi)p dau day, hilp bao ve TBDD
1.TCTDL ban hanh quy dinh quail Vf, sir dung dau niem phong va vien niem
phong hOp dau day, hOp bac, v8 TBDD phu hgp voi nhu cau quan 1T cua cac
TCTDL.
2. Dau niem phong phai có 1(.7hi8u viet tat dm CTDL/DL, so thir to va thei hon
hi8u hrc (neu can).
3. WI dau niem phong dugc giao cho mot CBCNV chiu trach nhi8m quan ly va
sir dung Eng muc dich, khOng de mat va phai giao nOp loi cho lanh dao Dan vi
neu chuyen cong tac khac. Truong hop bi mat dau niem phong, CBCNV phai
bao coo voi labh dao Dan vi de co bien phap giai quyet.
4. Dau niem phong het hi8u ltrc, vien niem phong bi hong hoac da qua sir dung
phai dugc thu hoi, luu gift va quail ly tai Don vi. Hang nam, CTDL thuv hi8n14p
bien ban kiem ke va pha 114 cac dau niem phong het hi8u luc, vien niem phong
bi hong hoc da qua sir dung. Dau niem phong, vien niem phong sau pha hny
phai dugc thu gom, dam bao khong anh huOng den mOi true•ng.
Dieu 5. Quail ly chat Itto.ng TBDD
1.Kiem dinh TBDD:
a) Cac TCTDL có trach nh18m dam bao vi8c thuv hi8n kiem dinh ban dau, kiem
dinh dinh kST, kiem dinh sau si.ra china cac TBDD theo dUng quy dinh tai Thong
tu 23/2013/TT-BKHCN ngay 26/9/2013 dm BO Khoa hoc va COng ngla8.
b)Vi8c kiem dinh cac TBDD phai dugc thyc hi8n 1)&1 don vi hoot dOng kiem
dinh theo quy dinh tai Thong tu 24/2013/TT-BKHCN ngay 30/9/2013 dm BO
Khoa hoc va. Cong ng118.
c) Truck ngay 31 thong 10 hang nam, TCTDL/CTDL phai hoan thanh vi8c 14p
va phe cluy8t ke hooch kiem dinh dinh kST, cac TBDD cUa Don vi dang van hanh
tren luoi.,TBDD thao xuong phai dugc kiem dinh va dua vao sir dung tr&
. loi neu
dot yeu cau kiem dinh chat luting. Ke hooch kiem dinh cac TBDD phai phii hop
voi ke hooch lap dat sir dung, dam bao TBDD dal qua kiem dinh khong dugc luu
kho qua. 03 thong.
2. Klein tra dinh kST TBDD:
a) CTDL/DL phai thvc hi8n kiem tra cac TBDD dang van hanh tren theo
chu kST sau:
- Cong to 1 pha do dem trvc tiep: < 36 thang/lan.
- COng to 1 pha do dem gian tiep: < 24 thang/lan.
- COng to 3 pha do dem din nang trung binh dual 100.000 kWh/thong: < 12
thang/lan.

56
 Quy trinh quart ly thijt bi do dim

- Cong to. 3 pha do dem din nang trung binh tir 100.000 kWh/thang tree len: <
06 thang/lan.
- TI/CT, TU/VT: ki6m tra ang b6 voi cong to ddu not v6i TI/CT, TU/VT.
b) N6i, dung kiem tra: Kiem tra nguyen yen ddu niem phong h6p bao
h6p dau day, tinh trang hoat d6ng cua TBDD, so the tao cua TBDD (ngoai trir
TBDD c6 dien ap tren 1.000V), theyi han kiem dinh, dong ho thai gian, so lan ldp
trinh, thai diem ljp trinh cuoi (doi cong to dien tir co kha Wang ldp trinh) va
chi s6 cong to, tS7 so bien TI/CT, TU/VT (neu co).
c) Truang hop ki6m tra c6 six chimg kin cua khach hang, phai ljp Bien ban
kiem tra TBDD va c6 chit k)"/ xac nhdn cua khach hang.
3. Bao quan, van chuyL TBDD
a) Cac TCTDL/CTDL quan VT , bang chuong trinh phan mem theo lo hang, so
luvng, chUng loci, nam sari xuat, died gian kiem dinh cua cac TBDD dang van
hanh tren luoi, TBDD luu kho cher sir dung, cher sira china, TBDD hu h6ng cher
thanh
b) TBDD chua dugc ldp ddt phai dugc bao quan trong kho, dam bao cac diL
kieen ve nhiet d6 va d6 am theo tieu chuan cua nha sari xuat. Cong to din tir c6
nguon pin du phong, khi chua dugc sir dung phai c6 bin phap bao quan khong
de het pin truck khi dim vao sir dung.
c) Vi& van chuyen TBDD phai c6 bin phap tranh va dip, rung, x6c gay sai s6 va
hu hong.
Dieu 6. Cal dat cong to' dien tin có kha nang 14p trinh
1. Vic cai ddt cac thong s6 va mat khau trong cong to din tin c6 kha nang ldp
trinh phai dam bao cac not dung quy dinh tai Phu luc 1 cua Quy trinh nay.
2. TCTDL/CTDL chiu trach nhiLi to chirc cai dat, quan 13"/ va phan cap sir dung
mat khau cong to din tit va mat khau chuong trinh thu thjp dir lieu cong to dam
bao tinh bao mat, thong truy cap trai phep vao cong to va chuong trinh thu thdp
dir lieu cong to.
Di&I 7. Quail IST van hanh HTTTSL
1.EVN/CT chiu trach nhim bao tri, nang cap chuong trinh thu thjp dir lieu
cong to dimg chung cua EVN, ho trg va huomg dan cac TCTDL trong qua trinh
van hanh chuong trinh.
2. TCTDL chiu trach nhiLi tri'L khai ap dung th6ng nhdt chuong trinh thu thdp
(la lieu cong to dung chung cua EVN, dam bao dua vao lap d.dt cac loci cong to
c6 chirc nang truyen so lieu tin xa phai phu hop va tuong thich vai chuong trinh
thu thdp din lieu cong to dUng chung cua EVN.
3. CTDL/DL chiu trach nhi@n quan ly, van hanh, bao du&ng va sira china dam
bao HTTTSL cua don vi hoat dOng on dinh, chinh xac. Thuang xuyen theo doi,

57
Quy trinh quail ly thiet bi coo dem

van hanh HTTTSL phat hien tinh trang bat thuang hoac sty ca cUa cac cong to'
tren 111'66.
4. Truang hop khong thu thap dugc so' lieu dm cong to, CTDL/DL phai kiem
tra, sira china, thay the thiet bi truyen so lieu cong to nhu: modem/modul truyen
thOng, thiet bi lap thong tin, DCU, cap thong tin, ... trong thai gian < 48 gia ke
tin khi khong thu thap dugc so lieu cong to.
5. Truang hop sira china, thay the thiet bi truy'n s6 lieu có thay dOi thong so
trong cong to, CTDL/DL phai lap Bien ban kiem tra TBDD ghi nhan Lai chi s8
cong to, not dung thvc hien va có chit 1(3'T xac nhan cua khach hang (hoac dai
dien khach hang).
Dieu 8. Deng bi) tho'i gian cong to' dien tit co dtmg ho tho'i gian thttc
1. D'ong ho thai gian, HTTTSL va thiet bi thu thap d8ng cua
TCTDL/CTDL dugc &Ong h8 vai ngu8n thai gian chuan lay tir he thong gia
chuan Quoc gia hoac tir mot may chi' thai gian (Time Server) quoc to tren
Internet theo nilai gia dm Viet Nam (UTC+7). Dong ho thai gian cUa cong to.,
thiet bi truyen du lieu cong to. dugc &rig 1)8 vori &Ong ho thai gian cUa HTTTSL
hoac thiet bi thu thap luu dOng.
2. Thai gian sai lech gicia cac cong to thu thap din lieu tix xa va HTTTSL so vai
nguon thai gian chuan < 03 phUt.
3. TCTDL/CTDL thgc hien viec ding Ix) tiled gian cong to tin xa theo trinh to
sau:
a) Lap lich,kiem, tra va &ling 1)8 thei gian cUa, cong to ding lich doc so lieu
cong to. Tan suat kiem tra va dong h8 có the theo hang ngay, hang tuan hoac
hang thang.
b) Theo doi, kiem tra ket qua d8ng be) tren chuong trinh phan mem thu thap so
lieu va thgc hien &Ong bO Lai doi vai cac cong to. dong big khong thanh cong.
c) TOng hop va lu-u tru dank sach cac cong to dugc dOng b8 thai gian sau rraSi
lan citing bO teen chuong trinh phan mem.
4. Truang hgp dong bo thai, gian cong to tir xa khong thanh cong,
TCTDL/CTDL phai thgc hien dong be) thai gian cong to tai vi tri lap dat. Trinh
to thuc hien (long bO thai gian cong to tai vi tri lap dat nhu sau:
a) De.ing h8 thai gian dm may tinh dung de 6ng bO thai gian cong to tai vi tri
lap dat voi ngu8n thai gian chuan. Thai gian sai Lech giira may tinh va nguon
thai gian chuan < 03 phdt.
b) Ghi nhan cac chi so, thai gian, so lan lap trinh va alai diem lap trinh cuOi cua
cong to truck khi &mg h8 thai gian.
c) Thvc hien d8ng b8 thai gian cua cong to vai thai gian cua may tinh dung de
(Jong b8 thai gian cong to tai vi tri lap Q.t. Thvc hien (long bo Lai (> 01 lan) neu
cong to clang 1)0 khong thanh cong.

58
 Quy trinh quan ly thljt bi cho dem

d) Ghi nhan cac chi so, thoi gian, so lAn lap trinh va thai diem lap trinh cuO'i cua
cong to sau khi &rig b6 thai gian.
e) Lap bien ban kiem tra trong dO co ghi nhan viec d6ng b6 tiled gian cong to v6i
sir chUng kien va xac nhan cua khach hang.
5. Kiem tra, xir 1)% cong to bi sai lech d6ng tiled ,gian thirc: Tai thOi diem bAt
kST trong met chu kST kiem dinh dinh kSi cong to, neu phat hien cong to sai lech
theri gian so v6i nguon thoi gian chuan > 15 phut hoac cong to phai &rig b6 thad
gian trong 02 ngdy lien tiep nhung van c6 thefi gian sai lech > 03, phut so voi
nguon theyi gian chuan, TCTDL/CTDL tien hanh kiem tra, xir 1)2 khk phuc hok
thay the neu cong to bi hong &Ong ho then gian thgc.
Dieu 9. Kiem tra TBDD theo ye'u cAu etia khach hang
1.Khi khach hang c6 yeu cL kiem tra TBDD, CTDL/DL thgc hien kiem tra,
sira chira, thay the TBDD (neu can) va lap bien ban c6 chin k)2 xac nhan cua
khach hang (hok dai dien khach hang) trong then gian theo quy dinh tai khoan 2
Dieu 12 dm Quy dinh cung cap dich vu dien
2. Truemg hop khach hang khong d6ng )./ vOl ket qua kiem tra, sira china hoac
thay the TBDD, CTDL/DL c6 trach nhiem huang clan khach hang lien he vOi So
Cong Thuang tai dia phucmg de to chirc kiem dinh d6c lap va giai guyet theo
quy dinh tai cac khoan 3, 4 va 5 tai Dieu 25 dm Luat Dien lu.c.
Dieu 10. Kiem tra khi nghi ner eó &Au hien vi phalli sir dung dien hoac
TBDD bi mat, chay hong, hoat thing bAt thtrOng
1.Khi nghi ngo. co d'Au hi'eu vi pham sir, dung dien hoac TBDD mat, chay
hong, hoat dung bat thuOng, CTDL/DL tien hanh kiem tra va lap bien ban kiem
tra theo quy dinh tai cac Dieu 19, 21, 22 dm Thong tu. s'6 27/2013/TT-BCT ngdy
31/10/2013 dia B6 Cong Thuong.
2. TruOng hop phai kiem tra dOt xuAt tai dia diem khach hang trong khoang then
gian tit 22h00 den 06h00, CTDL/DL mei canh sat khu vgc holac chinh guyen dia
phuong de cung tien hanh kiem tra.
Dieu 11. Xir IST TBDD bi mat, chay hong, host &Ong bAt thuieng
Khi kiem tra phat hien cong tcl dien bi mat, chay hong, hoat d6ng bAt thu&ng,
CTDL/DL tien hanh 'dr 17 nhu sau:
1.TruOng hgp xac dinh nguyen nhan khong do khach hang, trong then gian 01
ngdy lam viec ke tir khi phat hien, CTDL/DL thgc hien thay the TBDD cho
khach hang, tinh toan truy thu hok thodi hoan dien nang theo HDMBD
ket va cac quy dinh phap luat.
2. Truo.ng hgp xac dinh nguyen nhan do 16i cua khach hang nhung khong co d'Au
hieu tr6m cap dien, trong thai gian 01 ngdy lam viec ke tir khi phat hien,
CTDL/DL thirc hien thay the TBDD cho khach hang va men khach hang den
don vi de giai guyet truy thu hok thodi hoan dien nang, boi thuOng thiet hai
theo HDMBD d'al()% ket va cac quy dinh phap luat.

59
Quy trinh quail lY thiet bi do cljrn

3. Truing hop kiem tra phat hien khach hang c6 d'Au hieu tram cap dien,
CTDL/DL lap cac bien ban va thii tuc ho so vi pham sir dung dien chuyen co
quan tham quyen xir 1y theo quy dinh tai Dieu 20, 22, 23 va cac khoan 3, 4 Dieu
24 dm Thong tu 27/2013/TT-BCT ngay 31/10/2013 cua B6 Cong Thuong.
Chtrung II
Quin IST thiet bi do dem ranh gioi giao nh4n dien clang

gifra cac don vi thanh vien EVN

Dieu 12. Trach nhiem oh cac don vi trong viec dAu tu', lap dat, quail 1ST
van hanh TBDD va HTTTSL
1.Cac Tang cong ty/Cong ty phat dien, cac TCTDL, EVNNPT c6 trach nhiem
dau tu, lap dat, quan VT van hanh TBDD va HTTTSL trong pham vi quan VT van
hanh cua Don vi theo quy dinh tai cac Dieu 4, 6, 7 va 11 dm Thong tu
42/2015/TT-BCT ngay 01/12/2015 dm B6 Cong Thuong.
2. EVNEPTC chil tri, phoi hop voi cac Don vi lien quan theo quy dinh tai Dieu
5, 6, 7, 8, 9, 10 va Dieu 11 Thong tu 42/2015/TT-BCT ngay 01/12/2015 cua B6
Cong Thuong de thgc hien thoa thuan thiet ke HTDD va HTTTSL.
3. CTTND 14 ket va thuc hien hop ding thi nghiem, kiem dinh, cai dat, niem
phong, xir VT sg co TBDD vii Tong ding ty/Cong ty phat di'en, TCTDL,
EVNNPT.
Dieu 13. Mc dinh vi tri do dem ranh gioi
Vi tri do dem ranh gigi giao nhan dien nang giaa cac don vi dugc thiet lap theo
quy dinh tai cac Dieu 14, 15, 16 va 17 cua Thong tu 42/2015/TT-BCT ngdy
01/12/2015 cua B6 Cong Thuong.
Dieu 14. Thirc hien thoa thu4n thiet ke HTDD va HTTTSL
Trach nhiem dia. tong Don vi, trinh tu, theyi gian thgc hien thOa thuan thiet ke
HTDD va HTTTSL dugc thuc hien theo quy dinh tai Dieu 37 va Dieu 38 dm
Thong tu 42/2015/TT-BCT ngay 01/12/2015 cua B6 Cong Thuong.
Dieu 15. Cap dat, nghiem thu TBDD va HTTTSL
1. Trach nhiem cua cac don vi va trinh tu, theri gian l'Ap dat, nghiem thu TBDD
va HTTTSL dugc thuc hien theo quy dinh tai Muc 2 va Muc 3 dm Thong tu
42/2015/TT-BCT ngay 01/12/2015 dm B6 Cong Thuong.
2. Thanh phAn tham gia nghiem thu dai veri timg diem do nhu sau:
a) Diem do xudt, nhap khau dien qua hied dien truyen tai gam: EVNNPT,
EVNEPTC va CTTND.
b) Diem do giao nhan gift NMD va hied dien truyen tai gam: Don vi phat dien,
EVNNPT, EVNEPTC va CTTND.
c) Diem do giao nhan gicra NMD > 30MW va lued dien phan phi gam: Don vi

60
 Ouy trinh quail ly thi'jt bi cho d'jni

phat dien, TCTDL, EVNEPTC va CTTND.

d) Diem do giao nhdn gift NMD < 30MW va ltrgi dien phan phi Om: Dan vi
phat dien, TCTDL va CTTND.
e) Diem do giao nhdn gala hied dien truyen tai va luoi dien phan phi gOm:
EVNNPT, TCTDL va CTTND.
f) Diem do giao nhdn gicra 'trod dien truyL tai va khach hang mua dien trvc tiep
tir lugi dien truyen tai gOm: EVNNPT, EVNEPTC, CTTND va khach hang mua
dien trirc tiep tir hxai dien truyen tai.
g) Diem do giao nhdn giaa lugi dien phan phi va higi dien phan phi cac
TCTDL giao nhdn dien vol nhau va CTTND.
3. Dan vi quan 17 TBDD c6 trach nhiem tdp hop va gdi 116 so nghiem thu cho
Dan vi giao nhan dien lien quan va EVNEPTC de quart 1T va theo dOi.
Dieu 16. Cal chat thong so va (man 15, mat khAu cong to'
-

1. Dan vi quan 1T TBDD chit tri to chirc thtrc hien:

a) Cai dat cac th8ng s8 va mat khdu trong cong to theo quy dinh tai Phu luc 1
cita Quy trinh nay.
b) Th?c hien quan ly va bao mat cac mat khdu cong to theo quy dinh tai cac
khoan 1, 2, 3, 4 va 5 Dikt 22 ciia Thong to 42/2015/TT-BCT ngdy 01/12/2015
dia. BO Cong Thuang.
c) Cung cap cho EVNNLDC mat khdu mirc "dOng 1)0 thoi gian" de thus hien
(long bO tiled gian doi vOi cac cong to thuOc pham vi thu thdp din lieu dm
EVNNLDC.
2. EVNNLDC tiep nhdn, sir dung va quan 1)"/ bao mat mirc mat khdu "dOng 1)0
theyi gian" tir Dan vi quan ly cong to.
CTTND thirc hien quan ly va bao mat mirc mat khdu "cal Or cita cac cong to
do CTTND cai dat theo hgp dOng da 1c)% ket vOi Don vi quan b% cong to (neu co).
Dieu 17. Quin 157in hanh TBDD, HTTTSL
1. Don vi quan 17 TBDD gom cac TOng cong ty/Cong ty phat dien, EVNNPT,
cac TCTDL chiu trach nhiem quart ly, van hanh, bao duong va sira china dam
bao TBDD, HTTTSL thuOc tai san dm Don vi hog Ong on dinh, chinh xac.
2., Hang ngdy, Don vi quan TBDD theo van hanh HTTTSL. Khi phat hien
bat thugng hoc sir co phai thong bao ngay cho Don vi giao nhdn dien lien quan
de phoi hop xirl)'/.
3. Doi vOi cac TBDD thong thuOc trach nhiem quan 1)"7 dm Don vi nhung nam
trong pham vi quan ly van hanh dm Don vi, khi phat hien TBDD bit hu hong,
Don vi c6 trach nhiem thong bao cho Don vi quan ly TBDD de xir 1)",, khac
phuc.
4. DOng 1)0 the gian cong to dien tir c6 dOng ho tiled gian thirc:

61
Quy trinh quan 1j) thljt bi do cle'rn

a) DOng, hO thei gian cila HTTTSL va thiet bi thu thap luu dOng dugc dOng bO
voi nguon thoi gian chuan lay tir, he thong giachuan Quoc gia hoac dr mot may
chu thai gian (Time Server) quoc to tren Internet theo, mai gia dm Viet Nam
(UTC+7). Dong ho,-thei gian dm cong to, thiet bi truyen dulieu cong to dugc
dong 1)0 voi &rig ho thai gian dm HTTTSL hoac thiet bi thu thap lull &Ong.
b)Viec dOng 1)0 thai gian cong to dugc thirc hien theo quy trinh dOng bo thai
gian ban hanh kem theo Quyet dinh so 33/QD-DTDL ngay 26/4/2011 dm Cuc
Dieu tie't Dien lgc.
c) Tai thei diem bat kST trong mot chu kST kiem dinh dinh kST cong to, neu phat
hien cong to sai Lech thei gian so voi nguon tiled gian chuan > 15 phUt hoac cong
to phai &rig loO thai gian trong 02 ngdy lien tiep nhung van có tiled gian sai lech
> 03 phUt so voi nguon thai gian chuan, Don vi thu thap so lieu có trach nhiem
phOi hop voi Dan vi quan li TBDD tien hanh kiem tra, xir 13'7 khac phuc hoac
thay the neu cong to bi sg co dOng ho thai gian thgc.
5. Trugng hop HTTTSL tai vi tri do dem bi 16i hoac bi sg co dun den viec doc
sai hoac khong doc dugc so lieu dm cong to, Don vi quail 1T TBDD kiem tra,
khac phuc sg co HTTTSL va phOi hop voi EVNNLDC thu thap lai so lieu do
dem mot cach chinh xac, sau do cap nhat vao co so du lieu do dem cUa Don vi.
Dieu 18. Cai dat thay dOi thong so hoac thay the TBDD
1. Truck 07 ngay thirc hien thay dOi thong so hoac thay the TBDD, Don vi quan
17 TBDD giri van ban (kern theo cac tai lieu lien quan) thong bao cho Don vi
giao nhan dien lien quan va EVNEPTC biet, phoi hop thirc hien. Thanh phan
tham gia theo quy dinh tai khoan 2 Dieu 15 cua Quy trinh nay.
2. Trong thei han 02 ngay lam viec ke tit khi nhan dugc thong bac), Don vi giao
nhan dien lien quan thong nhat ke hoach thuc hien hoac de nghi bo sung tai lieu
can thiet de thong nhat ke hoach thirc hien.
3. Don vi quan lf TBDD co trach nhiem chil tri trien khai thirc hien theo ke
hoach da dugc thong nhat. Don vi giao nhan dien lien quan co trach nhiem tham
gia chirng kien theo ke hoach.
4. Khi cai dat thay d6i thong so hoac thay the TBDD, cac don vi tham gia tien
hanh:
a) Kiem tra niem phong va tinh trang hoat dOng dm TBDD;
b) Thu thap so lieu hxu tat trong cong to, ghi nhan cac thong se; lam viec, so Ian
lap trinh, thai diem, lap trinh cuoi va chi so dm cong to tai thai diem treo, thao
thiet bi hoac thay doi thong so dm TBDD;
c) Tinh toan san lugng trong cac chu kST khong qua do dm phuc vu cho viec
truy thu, thodi hoan (neu co);
d) Lap bier' ban cai dat thay d6i thong so hoac thay the TBDD co chit 1‹./ xac
nhan dm dui dien cac don vi tham gia. Trueng hop phut hien TBDD có dau hieu
bat thuerng, cac don vi tham gia lap Hen ban ghi nhan sg viec va lien hanh kiem

62
 Quy trinh quart lY thiect bi cho dem

tra, giai guy& theo quy dinh cua HDMBD. Ket qua kiem tra phai dugc ghi day
du vao bien ban lam viec gitta cac ben va thong nhat v6i EVNEPTC.
5. Sau khi hoan thanh, Dan vi quan 13% TBDD phai cap nhat thay d6i cac thong
so cua TBDD vao HTTTSL tai Dan vi va thong bao cho EVNNLDC de cap nhat
vao HTTTSL tai EVNNLDC.
6. Tru6ng hgp nang cap, cai tao TBDD va HTTTSL, Dan vi quan ly TBDD phai
thgc hien thoa thuan thiet ke he thong do dm \Tad EVNEPTC va Dan vi giao
nhan dien lien quan trtrov khi nang cap, cai tao.
Dieu 19. Xii157 sir CO TBDD
1. Khi phat hien TBDD bi hu h6ng hoac hoat Ong bdt thixong, Dan vi quan 1)"/
TBDD phai thong bao ngay cho Dan vi giao nhan dien lien quan va EVNEPTC
qua dien thoai (sau do girl van ban qua email hoac fax) de ding phoi hop xir 13'T.
Thanh phan tham gia xir 1T sir co theo quy dinh tai khoan 2 Dieu 15 cUa Quy
trinh nay.
2. Cac not dung thgc hien khi xir VT sir c6 TBDD:
a) Kiem tra, xac dinh nguyen nhan gay hu hong hoac hoat dOng bdt thuong cua
TBDD.
b) Xac dinh phuang an do dem thay the, thu thap cac s6 lieu lien quan lam ca
xac dinh san luting dien nang giao nhan trong thoi gian TBDD bi six co hoac
hoat c16ng bat thu6ng.
c) Thay the TBDD bi six c6, nghiem thu sau khi thay the. Lap bien ban xir 13"1 sir
co va co chit 1()"7 xac nhan day du cua cac ben tham gia.
3. Throng hop TBDD bi sir co va c6 nguy ca gay mat an toan cho nguohi, thiet bi
khac, Dan vi quan 1)'/ TBDD chu d6ng tach TBDD ra khoi hied va lap Nen ban
ghi lai chi tiet cac thong tin, th6i gian xay ra sir co. Thong bao ngay cho Dan vi
giao nhan dien lien quan va EVNEPTC qua dien thoai (sau do giri van ban qua
email hoac fax) de biet va cung phoi hgp xir 1y.
4. Trong th6i gian < 04 ngay ke tit ngay xay ra six c6 TBDD, Dan vi quan 1/
TBDD phoi hop v6i Dan vi giao nhan dien lien quan khac phuc hoac thay the
TBDD bi six co, xac dinh san lugng dien nang truy thu, thoai hoan theo cac
phuang phap quy dinh tai Phu luc 2 cud Quy trinh nay va thong nhat v6i
EVNEPTC. Sau khi dat dugc sir thong nhat gitia cac ben, EVNEPTC co van ban
thong bao cho Dan vi giao nhan dien lien quan va EVNNLDC, EVNICT cap
nhat vao ca du' lieu do dem cila cac ben.
5. Truing hop TBDD bi six c6 mang tinh dac chting,hoac co gia tri lan, khong
c6 dir phong va phai mat nhieu thed gian de ,mua sam, cho cac ben lien
quan thoa thuan then han hoan thanh thay the TBDD nhung < 06 thong, &Ong
th6i thoa thuan phuang an do dem hoac each xac dinh dien nang trong th6i gian
chua thay the TBDD.
Dieu 20. Kiem dinh dinh ky TBDD

63
Quy trinh quail 1.) thiet bi do dem

1. Truck ngay 31 thang 10 hang nam, Dan vi quan ly TBDD phai lap ke hoach
kiem dinh dinh k9 TBDD cua nam tiep theo va giri van ban thong bao cho
EVNEPTC va Don vi giao nhan dien lien quan de biet.
2., Truck ngay kiem dinh 10 ngdy, Don vi quan TBDD c6 van ban thong bao
ye thai gian, dia diem kiem dinh TBDD, giri cho Don vi giao nhan dien lien
quan va EVNEPTC de ding ph6i hop thgc hien. Thanh phAn tham gia kiem dinh
dinh k9 nhu quy dinh tai khoan 2 Dieu 15 cua Quy trinh nay.
3. Trinh to tien hanh kiem dinh dinh k9 TBDD tai hien truang:
a) Kiem tra tinh trang niem phong, hoat dCing cua TBDD; Kiem tra so lan lap
trinh, tiled diem lap trinh cuoi dia cong to; Ghi nhan cac thong so, chi so cong to
truck khi thao thiet bi.
b) Than va tien hanh kiem dinh TBDD theo diing quy trinh kiem dinh dia co
quan quan 19 do luting.
c) Thgc hien lap dat thiet bi va ch6t chi so cong to, kiem tra tinh trang hog d'cing
cua TBDD. Ghi nhan cac thong so, so lan lap trinh va thai diem lap trinh cuoi
cua cong to.
d) Lap Men ban ghi nhan lai cac not dung cong viec da thgc hien. Trong qua
trinh kiem dinh neu c6 san luting dien Wang khong qua do dem, cac ben tham gia
ding th6a thuan xac dinh trong Men ban. Bien ban dugc lap phai c6 day du chit
k9 xac nhan cua cac don vi tham gia kiem dinh.
4. MX 19 d6i voi TBDD c6 ket qua kiem dinh khong dat:
a) Trueng hop TBDD c6 ket qua kiem dinh khong dat, trong thCri gian < 04 ngay
lam viec ke tir ngay kiem dinh, Don vi quan 19 TBDD va Don vi giao nhan dien
lien quan hoan tat viec thay the TBDD, xac dinh san luting dien nang truy thu,
thoai hoan trong khoang thai gian TBDD vuvt qua sai so cho phep. Trinh tg,
phuong phap xac dinh san luting dien Wang truy thu, thoai hoan dugc thgc hien
theo quy dinh tai Phu luc 2 dia. Quy trinh nay.
b) Truang hop TBDD bi six co mang tinh &lac chung,hoac c6 gia tri khong
co du. phong va phai mat nhieu thai gian de ,mua sam, cho phep cac ben lien
quan th6a thuan thai han hoan thanh thay the TBDD nhung < 06 thong, dong
thai thoa thuan phuong an do dem hoac cach xac dinh dien Wang trong thai gian
chua thay the TBDD.
5. Don vi quan ly TBDD c6 trach nhiem nhiem tap hop va giri ket qua kiem
dinh, ket qua xac dinh dien nang khong qua do dem va dien nang tang,them
trong khi kiem dinh cho Don vi giao nh'n dien quan, EVNEPTC theo
EVNEPTC co trach nhiem thong bao cho EVNNLDC va EVNICT d6 cap
nhat vao co sa dix lieu do dem dm cac ben.
Dieu 21. Kiem dinh TBDD theo yeu cau
1. Khi nghi nge. TBDD c6 da'u hieu hog dOng bat thuemg, mot trong cac ben
giao nhan dien c6 quyen yeu cAu kiem dinh dOt xuat cac TBDD.

64
 Quy trinh quan ly thi-jt bi cho d'jm

2. Truck ngay kiem dinh 10 ngay, Dan vi yeu cau kiem dinh thong bao bang van
ban cho Dan vi giao nhan din lien quan va EVNEPTC ye ke hoach kiem
Trong theri gian < 03 ngdy lam viac ke tir ngdy nhan duvc thong bao, Dan vi
giao nhan din lien quan có trach nhiam tra loi bang van ban ye viac phoi hop
thcrc hien ke hoach kiem dinh. Kiern dinh theo yeti cau chi dugc tien hanh sau
khi Dan vi giao nhan din lien quan thong nhat ke hoach. Thanh phan tham gia
kiem dinh dinh kST nhu quy dinh tai khoan 2 Dieu 15 cua Quy trinh nay.
3. Trach nhiam thanh toan cho CTTND chi phi kiem dinh TBDD theo yeu cau:
a) Truang hop kiem dinh TBDD theo yeu cau cila Dan vi quail 17 TBDD, chi
phi kiem dinh do Dan vi quan ly TBDD chi tra.
b) Truang hop kiem dinh TBDD theo yeu cau cua mot trong cac ben giao nhan
dian:
- TBDD có kat qua kiem dinh dat yeu cat', chi phi kiem dinh do Dan vi có yeu
cau kiem dinh chi tra.
- TBDD có kat qua kiem dinh khong dat yeu cau, chi phi kiem dinh do Dan vi
quail 1)'T TBDD chi tra.
Dieu 22. Thiet lap, dieu chinh phuung thtic giao nh4n dien nang
1. Phuong thirc giao nhan din nang &roc thiat lap mai hoac dieu chinh trong
cac truang hop:
a) Thiat lap mai vi tri do dam.
b) Huy bó vi tri do dam.
c) Thay d6i kat day dm luai din hoac thay d6i Dan vi giao nhan din nang.
2., EVNEPTC tri thiat lap phucmg thirc giao nhan din nang tai cac vi tri do
dem ranh gieri phat sinh mai ngay sau khi &mg din nghiam thu va thong bao
bang van ban cho cac Dan vi giao nhan din lien quan.
3. Dieu chinh phuang thirc giao nhan din nang theo yeu cau cua mot trong cac
ben giao nhan dian:
a) Truck 10 ngdy thay dOi phuang thirc giao nhan dian, Dan vi yeu cau dieu
chinh phuang thirc giao nhan din nang giri van ban neu ro 1)"7 do de nghi kern
theo cac tai lieu có lien quan cho EVNEPTC va Dan vi giao nhan din lien
quan.
b) Trong thai gian < 05 ngdy lam viac ke tir ngdy nhan &roc van ban de nghi,
EVNEPTC chu tri va Oh van ban thong nhat dieu chinh phuang thirc giao nhan
din nang, tinh toan din nang truy thu, thodi hoan (neu co) cho cac Dan vi giao
nhan din lien quan.
Dieu 23. Thu thlAp va cung cap so lieu do dem
1. Hang ngdy, TOng cong ty/Cong ty phat dian, TCTDL, EVNNPT va
EVNNLDC phai thu thap day du SLDD, cap nhat kip thai, chinh xac tinh trang

65
Quy trinh quail ly thiet bi cho cent

va nguyen nhan caa cac diem do khOng thu thap dugc day du du lieu. Cu the:
a) T6ng cong ty/Cong ty Oat dien, TCTDL, EVNNPT dam bao thu thap va
cung cap SLDD caa cac cong to trong pham vi quan 1T van hanh caa Don vi (ke
ca cong to thuOc tai san caa Don vi khac) ve KDLDD cua EVN.
b) EVNNLDC thu thap SLDD cua cac NMD trgc tiep va gian tiep tham gia thi
truOng dien, phel'i hop EVNNPT va TCTDL thu thap so lieu caa cac diem do
ranh gioi giao nhan dien‘ caa EVNNPT va TCTDL de phuc vu van hanh thi
trueng dien va cung cap ye KDLDD cua EVN.
2. EVNEPTC cha tri thiet lap phuong thirc giao nhan dien Wang tai cac vi tri do
dem, ph6i hop voi EVN/CT thgc hien:
a) Khai bao, cap nhat day du vao KDLDD cac thong tin diem do va phuang thirc
giao nhan dien nang do cac Don vi cung cap.
b) Thu thap s6 lieu va tong hop bieu, phu tai, dien Wang giao nhan caa tirng
diem do va tirng Don vi theo ngay, tuan, thang, nam tren KDLDD.
c) Cung cap tai khoan, phan quyen truy cap va ho trg cac Don vi giao nhan dien
lien quan khai thac so lieu tren KDLDD.
d) Dam bao van hanh KDLDD an toan va on dinh. Don dtSc cac Don vi thu thap
SLDD cung cap va xac nhan kip tiled, chinh xac so lieu hang ngdy tren KDLDD.
Dieu 24. Phan quyen truy xuat so lieu tren KDLDD
1.Cac Ban chirc nang EVN, EVNNLDC va EVNEPTC dugc quyen truy xuat
toan bo so lieu caa tat ca cac diem do teen KDLDD.
2. T6ng cong ty/Cong ty phat dien, TCTDL, EVNNPT dirge quyen truy xuat
toan b0 so lieu tat ca cac diem do trong pham vi quan 13'T va giao nhan dien caa
Don vi. Truemg hop can thiet, cac Tong cong ty có the de nghi EVNICT mo
rOng phan quyen khai thac, sir dung so lieu tren KDLDD cho cac Don vi thanh
vier' caa cac Tong cong ty.
3. EVNICT thirc hien phan quyen khai thac, sir dung so lieu teen KDLDD cho
cac Don vi nhkr tren. Cac Don vi, ca nhan dugc phan quyen truy cap van hanh,
khai thac KDLDD chiu trach nhi'em dam bao an toan, bao mat thong tin ve tai
khoan van hanh, khai thac so lieu tren KDLDD.
Dieu 25. Khai bao, cap nhat thong tin diem do vao HTTTSL va KDLDD
Cac Don vi thu thap SLDD g6m T6ng cong ty/Cong ty phat dien, TCTDL,
EVNNPT, EVNNLDC va EVNICT thgc hien khai bac), hay bo hoac cap nhat
thay d6i thong tin diem do thu6c pham vi thu thap cua Don vi vao cac chuong
trinh theo trinh to sau:
1.Trong thei gian < 24 gig ke tir khi c6 bin dOng th8ng tin ve diem do, Don vi
thu thap SLDD thvc hien khai bac, m6i, hay bo hoac cap nhat thay doi thong tin
diem do vao HTTTSL tai Don vi, thong bao cho EVNICT va EVNEPTC.
2. EVN/CT thirc hien khai bac, mai, hay bo hoac cap nhat thay doi thong tin

66
 Quy trinh quan ly thieft bi do de'm

diem do tren KDLDD ngay sau khi nhjn thong bag cua Dan vi thu thjp SLDD.
3. EVNICT ph6i hgp voi Dan vi thu thjp SLDD kiem tra, dam bao d6ng b6
thong tin giaa KDLDD va HTTTSL tai Dan vi thu thjp SLDD.
Dieu 26. Trinh tity khai bao, cap nh4t phtrung thiirc giao nhlan dien nang
teen KDLDD
1. EVNEPTC giri Van ban thong bao thiet ljp, huy bO hojc thay d6i phuang
tilde giao nhian dien nang tai cac diem do cho cac Dan vi giao nhjn dien lien
quan va EVNICT.
2. EVNICT thgc hien khai bao, cap nhjt chinh xac phuang thirc giao nhjn dien
nang tai cac diem do vao KDLDD theo van ban thong bao cua EVNEPTC.
3. EVNEPTC kiem tra ket qua khai bao, cap nhjt phuang thirc giao nhjn dien
tai cac diem do tren KDLDD va thong bao cho EVNICT cap nhjt va hieu chinh
neu có sai sot.
Dieu 27. Thu th4p va cung cap SLDD hang ngay ve KDLDD
1.Truac 10h00 ngay hien tai (sau day goi, la ngay D), Dan vi thu thjp SLDD
thgc hien thu thjp so lieu, dm ngay D-1 ve HTTTSL tai Dan vi, kiem tra tinh
day du va chinh xac dm so lieu do dem. Cac so lieu oh ngay D-1 Om: bieu do
phu tai (chu kS7 tich phan 30 phut), gia tri cua cac thanh ghi dien Wang tac,dung,
phan khang theo chieu giao va chieu nhjn, cac kin xay ra, cac thong so khac
(neu co) da tat ca cac cong to do dem chinh va du phong. Vao ngay 01 hang
thang, ngoai cac so lieu hang ngay, thu thjp gia tri chot cuOi thang (vao luc 0 gier
00 phut) dm cac thanh ghi dien nang, tac dung, phan khang theo chieu giao va
chieu nhjn dia tat ca cac cong to do dem chinh va du ph6ng.
2. Tir 10h00 den 11h00 ngay D, EVNICT thgc hien d6ng b6 va cong b6 s6 lieu
do dem dien nang giao nhjn cUa ngay D-1 tren KDLDD, th8ng bao cho Dan vi
cung cap be, sung neu ,SLDD bi thieu. Cac Dan vi thu thjp SLDD kiem tra va
xac nhjn so lieu do dem tren KDLDD, neu phat hien có sai sot, ngay ljp tire
ph6i hop Wyi EVNICT d6rig b6 lai so lieu gitla HTTTSL tai Dan vi va KDLDD.
3. Chjm nhdt vao 12h00 ngdy D, EVNNPT, EVNNLDC, cac TCTDL xac nhjn
SLDD va san lugng dien nang giao nhjn ngdy D-1 tren KDLDD.
4. Trugng hop HTTTSL bi gian doan, Dan vi thu thjp SLDD thuc hien ugc
lugng tam th6i SLDD khong thu thjp dugc hojc khong qua do ,dem theo quy
dinh tai Phu luc 2 dinh kern Quy trinh nay va gdi ye KDLDD, dong th6i thong
bao cho EVNEPTC va EVNICT. SLDD Ix& lugng tam th6i phai dixgc danh ddu
de theo doi va cap nhjt lai sau khi có ket qua xac dinh chinh xac.
5. Chjm nhdt vao ngay D+1, cac TCTDL, EVNNPT, EVNNLDC thu thjp va
cung cap lai SLDD trong then gian HTTTSL bi gian doan trong ngay D-1 cho
EVN/CTr de cap nhjt vao KDLDD. D6i SLDD ix& lugng tam th6i khong
qua do dem (do TBDD bi six co hojc cc') treo thao hoc kiem dinh), EVNEPTC
ch6 tri phoi hop vUi cac ben giao nhjn dien lien quan kip th6i xac dinh chinh

67
Quy trinh quan 1j) thiai bi do cl'Jni

xac trong thgi gian < 04 ngdy lam vi'ec sau khi xay ra six c8.
6. Trong qua trinh thu thap SLDD, neu phat hien cong to bi sai Lech theri gian
qua gigi han cho phep, Don vi thu thap SLDD thirc hien thil tuc &Ong 1)0 tiled
gian cua cong to.
Dieu 28. Tong hqp dien 'tang giao nh4n trong thing tren KDLDD
1.Trugc ngdy 04 hang thong, cac Don vi giao nhan dien truy xuat so lieu tren
KDLDD, tong hop dien Wang giao nhan trong thong truck lien ke, doi chieu dien
nang chot cu8i thong voi dien Wang tong hop tir bieu do phu tai hang ngay, phOi
hop voi EVNEPTC xac dinh va thong nhat SLDD hieu chinh, bo sung neu c6 sai
sot. Cham nhat ngay 04 hang thong, EVNEPTC va cac Don vi giao nhan dien
lien quan phai hoan thanh vi'ec xac dinh chinh xac san lugng dien khong qua do
dem trong thong tren KDLDD.
2. Cham nhat vao 17h00 ngay 05 hang thong, EVNEPTC chu tri phi hop voi
EVNICT hoan thanh viec tong hop so lieu dien nang giao nhan gala cac don vi,
dien nang xuat nhap khau voi nage ngodi, dien nang tinh chi phi dich vu truyen
tai dien trong thong truck lien ke tren KDLDD.
Dieu 29. Thoi diem giao nhlin dien 'fang chinh fink dm cong trinh dien
1.Tiled diem giao nhan dien nang chinh thirc dugc tinh tir khi, &mg dien cong
trinh. Cac ben giao nhan dien lap va kY Nen ban xac nhan chi so cong to tai thOi
diem &mg dien.
2. Trong qua trinh nghiem thu, neu phat hien TBDD hoat dOng bat thugng, Don
vi guar' lY TBDD phoi hop voi cac Dan vi lien quan ding )(U. 1Y, khac phuc va
tinh toan san luong dien nang truy thu hoc thodi hoan gifra cac Don vi (neu co).

68
Quy trinh quail ly thieCt bi do dem

Phu luc 1
Quy unfrc chitu giao nh4n dien 'fang va cai Tat thong so cong to' dien

L Quy tare chitu giao nh4n dien nang

1. Quy iroc don vi giao din va dan vi nhan dian:
a) Gaia don vi phat din va EVNNPT/TCTDL: dan vi phat din la don vi
giao dien, EVNNPT/TCTDL la don vi nhan dian.
b) Giira EVNNPT va TCTDL: EVNNPT la don vi giao di'en, TCTDL la
dan vi nhan dian.
c) Giira TCTDL va khach hang sir dung dian: TCTDL la don vi giao dian,
khach hang sir dung din la don vi nhan dian.
d) Giira hai TCTDL: Dan vi quan ly TBDD la don vi giao dian, don vi con
14i la don vi nhan dian.
2. Quy uac chieu giao nhan cua cac thanh ghi din Wang trong cong ta:
, a) Cong to dau cgc may phat: chitu giao chieu din nang di tir may phat
den MBA nang ap. Ngugc lai la chieu nhan.
b) Cong ta ngan 10 MBA nang ap: chieu giao la chieu din nang di tir MBA
nang ap den thanh cai cao ap. Ngugc 14i la chieu nhan.
c) Cong ta ngan 10 MBA h4 ap: chieu giao la chieu din Wang di tir thanh
cai cao ap den thanh cai trung ap/h4 ap. Ngugc 14i la chieu nhan.
d) Cong ta ngan 10, dixong day, to bu ngang: chieu giao la chieu din nang
di tir thanh cai den &Yong day, to bu ngang. Ngugc 14i la chieu nhan.
e) Cong to tir diing (hoac cap din thi cong, sira china): chieu giao la chieu
din nang di tir thanh cai cap din tix dimg hoac MBA tix diing den phu tai.
Khong có chieu nhan.

69
Quy trinh quan 4)5 thdt bi coo c~em

500KV

MBA hang ap MBA ha ap

10KV
G

May phat

III
Ty lob

G
220KV 110KV

MBA ha by MBA ha ap

35KV 22KV

G G

MBA ty, dOng MBA ty, dung

0,4KV 0,4KV

II. Cac thong so cal chat trong cOng to' dien tir nhieu bieu gia có kha nang lap
trinh
1. Mat khau:
a) Mat khau mirc "chi doc" (co the khong có): "M_,KH_DOC" hoc
"MKHDOC", sir dung rOng rai trong viec thu thap so lieu do dem.
b) Mat khau mdc "d'ng bo tiled gian": sir dung trong viec d'Ong 1DO theri gian
cong to. NOi dung mat khau do nguei duvc giao nhiem vu cai at quyet dinh,
sao giri cho 13,0 phan thu thap SLDD sir dung.
c) Mat khan mirc "cai at": sir dung trong viec cai at tat ca cac thong so
cong to. NOi dung mat khau do ngu*i duvc giao nhi'em vu cai dat quyet dinh.
2. Bieu theo van ban quy dinh ve gia ban dien cua Nha ntrOc.

70
 Quy trinh quern ly thijt bi do cle'm

3. Thai gian ch6t chi s6 tinh hoa don: hac 0 ,gieY 0 phut vao ngay 01 hang
thing hoc lUc 0 gieY 0 phut vao cac ngay ghi chi so hang thing da th6a thu'O \fed
khach hang.
4. Ty s6 Wen c16i cua TI, TU: bang tST s6 bien d6i cua TI, TU lap dat thuc
te.
5. Dinh clang hien thi tiled gian: dd:mm:yyyy va hh:mm:ss.
6. Dinh clang hien thi b6 s6 chi thi dien nang:
a) Neu don vi hien thi la MWh: hien thi t6i da 03 chit s6 le sau dau thap
phan. Neu don vi hien thi la kWh: khong hien thi chit so le sau dau thlap phan.
b) Viec lira chon don vi hien thi phai dam bao sao cho b6 so chi thi dien
nang tren cong to không bi tran so (quay treY ye "0") trong thi gian toi thieu la
01 chu kST kiem Binh dinh kST cong to.
7. Chi thi bieu gia Bang kich hoat.
8. Bleu da phu tai: chon luu trix bieu do (chu kST tich phan 30 phut) dm cac kenh
phu tai sau:
a) T6ng cong suit tic dung theo chieu giao;
b) T6ng cong suit phan khang theo chieu giao;
c) T6ng cong suit tic dung theo chieu nh4n (chi ap dung dOi voi cong to do
dem dien nang 2 chieu giao va nh4n);
d) T6ng cong suit phan khang chieu nhlan (chi ap dung d6i cong to do
dem dien nang 2 chieu giao va nhlan).
9. Hien thi: Cong to dugc 14p trinh hien thi tOi thieu cac thong so sau:
a) O the d6 man hinh cu6n tu d6ng:
- Ngdy, thing, dam va giey, phut, giay hien tai;
- Chi so dien nang tic dung chieu giao cua bieu tong va cac bieu gia giee
binh thu6ng, cao diem, thip diem;
- Chi s6 dien nang phan khang chieu giao bieu tong;
- Chi so dien nang tic dung chieu nh4n cUa bleu tong va cac bieu gia gieY
binh thu6ng, cao diem, thip diem (chi ap dung d6i ve(i cong to do dem dien
nang 2 chieu giao va nhlan);
- Chi s6 dien nang phan khang chieu nhlan bieu tong (chi ap dung d6i voi
cong to do dem dien nang 2 chieu giao va nh0);
- Gia tri cong suit tic dung cite dai chieu giao cua cac giey binh thtiOng,
cao diem, thap diem va thi diem xay ra Wong irng;
- Gia tri cong suit tic dung circ dai chieu nhlan cua cac gi6,binh thuemg,
cao diem, thap diem va,th6i diem xay ra tuang irng (chi ap dung doi cong to
do dem dien nang 2 chieu giao va nh4n).

71
Quy trinh quan 1j) thi& bi do c em

b) ch6 d6 man hinh cu6n thu cong:

Ty s6 TI/CT, TU/VT;
Dien ap;
Deng dien;
He s6 cong suat trung binh;
Cong suat tac dung tirc tiled;
Cong suat phan khang -Luc tiled;
Chi s6 ch6t dien nang tac dung chieu giao bieu tong va cac bieu gia
gio binh thuarng, cao diem, thap diem;
- Chi s6 ch6t dien nang phan khang chieu giao bieu tong;
- Gia tri ch8t cong suat tac dung c-k.rc dai chieu giao cua cac gib binh
thuong, cao diem, thdp diem va thei diem xay ra thong irng;
- Chi s6 ch6t dien nang tac dung chieu nlidn cua bieu tong va cac bieu gia
gio binh thuOng, cao diem, thap diem (chi ap dung doi v6i cong to do dem dien
nang 2 chieu giao va nlidn);
- Chi s6 ch6t dien nang phan khang chieu nhean bieu tong (chi ap dung d6i
vai cong to do dem dien Wang 2 chieu giao va nh'0);
- Gia tri ,cheit cOng,sudt tac dung circ dai chieu nh4n cac binh
thlrOng, cao diem, thdp diem va, theri diem xay ra thong irng (chi ap dung d6i v6i
cong to do dem dien nang 2 chieu giao va nhdn);
- SO lan chot 116a don va tiled diem (chu kST) ch& hoa don ran cuoi,
- S6 lan lap trinh va thei diem lap trinh ran cu6i;
- S6 lan mat dien ap pha, mat ngu'on cung cap.
10. Ngoai cac thong s6 neu tren, thy theo nhu cdu quan ly, don vi c6 the cai
d;at them cac thong so khac neu cong to c6 kha nang dap irng, nhung phai dam
bac) khong lam anh hung den yeu cau quan ly theo quy dinh ctla EVN.

72
 Quy trinh quart If) thijt bi cho &Ai

Phu luc 2
Cac phuvng phap trov luvng san luvng dien khOng qua do dem trong
trtriYng hop str co ho0c treo thao, kiem dinh TBDD
1. Khi do dm chinh bi su c0 hoac co sai so vugt qua giOi han cho phep,
cac ben lien quan dugc phep sir dung ket qua dm do dem dir phong de xac dinh
dien nang giao nhan giCra cac ben trong ding kSi giao nhan dien, cu the nhu sau:
a) Truong hop do dm dir phong c6 vi tri trung vai do ,dem chinh: san
**rig dien giao nhan cac ben bang san luting dien do dem dugc qua do
dem dir phong.
b) Truong hop do dm du phong c6 vi tri dat tai cac ngan 10 xudt tuyen lien
ke vi tri do dem chinh: san luting dien giao nhan gilra cac ben dugc xac dinh qua
phuong phap can bang gifra dien nang di vao va dien nang di ra thanh cai (goi
tat la phuong phap can bang dien nang tren thanh cai).
48 48
A giao,i E t=1
Agiao,i,t
A nhan E
t=1
Anhan,i,t

m m

Agiao
i=1
A giao,i ; Anhan = E Anhan,i
i=1
n

A TT =
(A giao,k A
nhan,k
k=1

Trong do:
m: S0 cong to dir phong 1 at tai cac ngan 10 lien ke do dem chinh.
Agiao,i, Anhan,i: Dien Wang giao, nhan trong ngay (theo 48 khoang tich
phan) cua cong to dir phong thir i.
Agiao, Anhan: Dien nang giao, nhan trong ngay cua tat ca cac cong to dy
phong 1.
n: SO ngay xac dinh dien nang giao nhan.
ATT: TOng dien nang giao hoac nhan trong n ngay
c) Truong hop do dem dir phOng khong lien ke do dm chinh, san luting
dien giao nhan, mua,ban gift cac ben dugc xac dinh qua do dem di,r phong va
dugc tinh toan quy doi ye vi tri do dem chinh (neu co).
2. TruOng hop khong the sir dung ket qua cila do dm dir phong, cac ben
lien quan tien hanh troy luting dien nang khong qua do dem bang mot trong cac
phuong phap duoi day:
, a) Xac dinh dien nang truy thu, thoai hoan trong truong hop TBDD dugc
kiem dinh co sai so vugt qua giari han cho phep theo quy dinh, cong thirc xac
dinh nhu sau:

73
Quy trinh quern lY tin& bi do d'jm

S
ATT =1-1 •Ab •
PI 1 ± s

Trong do:
ATT: Dien nang tinh toan de truy thu hoac thodi hodn, tinh bang kWh.
n: S6 ngay TBDD co sai s6 vugt qua gieri han cho phep. Truemg hop
xac dinh dugc thbi diem thiet bi xay ra sai so, n tinh bang so ngay ke tir
ngdy bat dau \Tirol sai so den ngay hi'eu chink ,holac thay the xong
TBDD. Trueng hop khong xac dinh dugc thei diem thiet bi xay ra sai
so, hai ben th6a thu4n thong nhat so ngay c6 sai so vugt qua gied han
cho phep, nhung toi da khong qua 04 tiling Ice ca thang dang giao nh'gl
dien.
Abqn : Dien nang binh quern ngay‘ do dugc qua he th6ng do dem trong
khoang thed gian TBDD c6 sai so vugt gioi han cho phep, tinh bang
kWh.
s: Gia tri sai s6 16.n nhdt dm TBDD dugc xac dinh thong qua viec kiem
dinh theo quy trinh kiem dinh dm nha nuot, cu the:
- DM \Teri TI: gia tri sai s6 16n nhAt (s) dugc xac dinh tai cac gia tri
dung dien tir 20% dung dien danh dinh tri len, ey cac the d6 tai tit 25%
den 100%.
- D6i voi TU: gia tri sai s6 len nhAt dugc xac dinh tai cac gia tri
dien ap tit 80% dien ap danh dinh tr6 len, a cac the d6 tai tit 25% den
100%.
- DM vai cong to: gia tri sai s6 16.n nhAt dugc xac dinh tai cac gia
tri &mg dien tit 50% dung danh dinh tri len, a the d6 kiem toan phan.
- Sir dung d'Au "+" khi TBDD hoat dOng nhanh hem chuan do
luemg, dAu "-" khi TBDD hog dOng chla.m flan chu'an do lueng.
b) Xac dinh dien nang truy thu, thodi hoan trong trtremg hop TBDD ngimg
hoat d'6ng mot phan, cong thirc xac dinh nhu. sau:
AFTAsD-ADD

Trong do:
ATT: Dien nang tinh toan a truy thu hoac thodi hodn, tinh bang kWh.
ASD: Dien nang sir dung thirc to trong thoi gian cong to bi ngimg hog
dOng mot phAn, tinh bang kWh.
n P.t. 1
_E "
ASD J., 60 .(1-s)

ADD: Dien nang cong to do dem dugc trong trong khoang thai gian bi
ngimg hog dOng mot phan, tinh bang kWh.

74
 Quy trinh quan ly thieft bi cho dem

Pi: Cong suat trung binh trong khoang tich phan thin i (My tir bieu do
phu tai cua cong to), tinh bang kW.
ti: Theri gian cua khoang tich phan thin i, tinh bang phut.
n: S6 khoang tich phan trong thari gian cong to bi ngirng hoat dOng mot
phan.
s: Gia tri sai s6 cua cong to trong the gian cong to bi ngirng hoat &Ong
mot phan, dugc xac dinh thong qua viec kiem tra sai so voi tai thuc te.
c) Xac dinh dien nang truy thu, thodi hoan trong trueyng hop TBDD ngirng
hoat Ong hoan toan, cong thirc xac dinh nhu sau:
—A
A b" t
TT 1440

Trong do:
ATT: Dien Wang tinh toan de truy thu ho:dc thoai hoan, tinh bang kWh.
Abqn: Dien nang binh quan ngdy dm 30 ngdy lien ke truck ngdy cong to
bi ngiing hoat dOng hoan toan, tinh bang kWh. Trugng hop cong to mod
lap d4t, khong du 30 ngay, cho phep tinh tir ngay lap at cong to.
Truang hop khong lay dugc bieu d6 phu tai cua cong to, cho phep lay
dien nang binh quan ngdy trong khoang theyi gian tinh tir ngay 01 dia
thang truov den ngay cong to bi ngirng hoat dOng hoan toan.
t: Khoang tiled gian cong to bi ngirng hoat dOng hoan toan, tinh bang
phut.
d) Xac dinh dien nang truy thu, thodi hoan khong qua do dm trong trugng
hop thao cong to:
- Truemg hop co he thong do dm lien ke voi do dem chinh thi sir dung s6
lieu do dem dugc cua he th6ng do dem lien ke trong khoang tiled gian than cong
to.
- Trueyng hgp khong có he thong do dem lien ke de xac dinh san luting
dien khong qua do dem, cong thirc xac dinh nhu sau:

A = P t., t
TT 60

Trong do:
ATT: Dien Wang tinh toan de truy thu hoc thodi hoan, tinh bang kWh.
Ptb: Cong ,sudt trung binh trong khoang then gian thao cong to, dugc
xac dinh bang trung binh cong cua cong suat luc thao cong to va cong
suat 16c lap lai cong to, tinh bang kW.
t: Khoang, theyi gian thao cong to (tinh tir luc thao den lUc lap lai cong
to), tinh bang phut.

75
Quy trinh ghi chi so cong to va 16p hoa don tin dien

PHAN THO' SA U

QUY TRINH GHI CHI SO CONG TO VA LAP HOA HON TIEN DIEN

Chuang I. Ghi chi so cong

Dieu 1. Cac hinh fink GCS cong to'

1. GCS ghi trgc tiep la hinh thirc ngiroi GCS den dia diem sir dung dien cua
khach hang de GCS.
2. GCS ghi tir xa la hinh thirc ngirei GCS sir dung he th6ng thu thlap dfi lieu tlx
&Ong tir cong to tai dia diem sir dung dien cna khach hang truyen da lieu chi so
cong to ye Dan vi Dien lgc.
Dieu 2. Quyen giam sat GCS cong to' cfia khach hang
1.Khach hang sir dung diri co quyen giam sat viec GCS cong to.
2. Lich GCS cong to dugc Don vi Dien lgc cong khai, dam bao khach hang biet,
kiem tra chi so cong to ya san lugng dien tieu thu.
3.,Khach hang dugc thong bao chi se; cong to trong tiled gian < 24h ke tir then
diem GCS cong to.
4. Hinh thirc thong bao chi s6 cong to dugc th6a thujn trong HDMBD.
Dieu 3. Med gian GCS
1. Cong to ranh giao nh4n dien: Ghi chi so 01 lAn yao Oh00 ngdy 01 hang
thang, tru6ng hop cong to chua lap d'a't thiet bi do dem tir xa, viec ghi chi so
trong khoang thoi gian Oh00 ± 12h ciia ngdy 01 hang thang.
2. , Cong to tong tai TBA phan phoi ha the: Ngodi viec GCS cong to ding tiled
diem yai viec ghi chi so cong to ranh gioi giao nh4n dien neu tai muc 1, Don vi
Dien lgc phai thirc hien GCS lan 2 ding phien GCS dm cac cong to khach hang
clUng dien sau TBA phan phoi ha the.
3. Doi yeri khach hang c6 TBA chuyen dimg: Ngoai viec GCS cong to ding
thoi diem voi cong to ranh,gied giao nh4n dien neu tai khoan 1, viec GCS ding
to thirc hien theo lich da thong nhat khach hang.
Dieu 4. L(ap Lich GCS
1.Lich GCS cong to trong 01 thang goin nhieu phien. Moi phien dugc ghi trong
cut-1g 01 ngdy. Quy irov dung so dem (1, 2, 3,...) de a't ten phien thong nhat. Tat
ca khach hang trong 01 TBA phan phoi ha the dugc GCS trong ding 01 phien
ghi.
2. S6 lugng phien GCS trong thang dugc tinh toan can cir vao hinh thirc GCS,
so lugng cong to, dia ban quanlya so lugng ngiroi GCS.
3. Xac dinh ,s6,1ugng phien GCS phai xet den mirc kh6 khan dm timg
bien d6ng ye so lugng cong to, d'a'c 14p hoa don, thu tien dien.

76
Quy trinh ghi chi s a cong to va lap haa clan tien diOt

4. D6i \Jeri dia ban khach hang sir dung dien trung binh < 15 kWh/thang, co the
th6a thuan v6i khach hang ye thoi gian GCS cong to nhung phai < 03 thang/lan.
5. Theri diem GCS, cong to phai dung voi lich GCS cong to da dugc phe duyet,
trir trung hop bat kha khang, th6i diem GCS cong to chi dugc pile') dich
chuyen ± 01 ngay hoac lau Ilan tily thu6c vao tiled gian xay ra sr kien bat kha
khang.
6. TCTDL phe duyet ho4c Uy quyen cho cac CTDL phe duyet lich GCS. Viec
thay d6i, diet' chinh lich GCS phai dugc sr dong 3"/ ciia TCTDL/CTDL c6 tham
quyen phe duyet.
Dieu 5. Lb va quart 13"7 so GCS
Du lieu GCS cong to dugc quail 1T theo s6 GCS dien tirtrong chuong trinh
CMIS va d6ng b6 vai thiet bi GCS, he th6ng MDMS/HES. Trinh to lap so GCS
dien tir nhu sau:
1.Cac cong to. trong 01 s6 GCS phai c6 cimg 01 phien ghi, danh s6 thir to theo
16 trinh GCS, to chirc theo tieu thirc sau: Diem do, TBA, 16 trinh hoac doi tuvng
khach hang.
2. Da lieu chi s6 cong to trong cac thiet bi dien tir GCS hoac trong he th6ng
MDMS/HES dugc quan V/ bang ma so GCS va d6ng b6 vai chuong trinh CMIS.
Dieu 6. Quan 15, va giao nh4n clii. lieu GCS
1. Cap nhat thong tin vao CMIS
Truck khi giao nhan so GCS, du lieu phai dugc cap nhat day du vao he th6ng
CMIS, bao g6m:
a) B6 sung khach hang mgi;
b) Thong tin thay dOi cila khach hang.
2. Giao nhan du lieu GCS
a) DOi veri GCS truc tiep: viec giao, nhan thgc hien git-ra N th6ng CMIS va thiet
bi dien tir GCS theo dinh dang thong nhat trong CMIS, c6 xac nhan Oita ben
giao va ben nhan.
b)DOi v6i GCS tir xa: viec giao nhan thuc hien to d6ng giira he thong
MDMS/HES va chuong trinh CMIS.
3. Quan 17 du lieu GCS: dugc dUng a
phat hanh hoa don tien dien va lull till
dien tir trong 5 nam (dinh dang file PDF, khong dugc can thi'ep, chinh sua) c6
chit 1(7 dien tir dm nguei dugc giao quan lf.
Dieu 7. Yeu cAu dOi voi GCS
1. GCS truc tiep
a) Ngubi GCS cUa Don vi Dien luc c6 the kiem nhiem nhung tuyet doi khong
dugc kiem nhiem cong tac thu tien dien, treo than cong to tai khu vuc dang dugc
phan cong GCS va khong dugc GCS tai mot 16 trinh trong 06 thang lien tiep.

77
 Quy trinh ghi chi so cong to va lap hoa clan tin dien

b) Don vi Dien luc c6 trach nhiem ghi chi se) cong to tai khu vtrc thue dich vu
ban le dien nang > 01 Ian trong 06 thang lien tiep.
2. GCS td xa
CBCNV Don vi Dien ltrc dugc phan quyen, giao nhi'em vu mad dugc truy nhjp
vac, he tho'ng HES va MDMS. Nghi'em cam can thiep, sda china dir lieu cong to.
Dieu 8. Thtrc hien GCS
1. GCS truc tiep
a) Ghi GCS tat ca cac cong to c6 trong se) GCS dien tit theo dung 18 trinh
GCS dugc giao. HAI hien va bao cao kip thoi cac hien tuong bat thuerng hoac
sai sot cua HTDD nhu: cong to hu hong, bi thao mat, bi mat chi niemyhong,
tinh sai he so nhan, khong c6 trong s8 GCS... theo ky hieu thong nhat trong
chtrang trinh CMIS.
b) Ghi chinh xac: D6i vdi cong to c6 don vi hien thi la kWh, ghi cac chit so
nguyen. Doi veri cong to c6 don vi hien thi la MWh ghi chit so nguyen va tat ca
cher so thjp phan. Khi thao cong to phai ghi tat ca cac chit so nguyen va chit so
thjp phan.
c) Trueyng hgp cong to dat trong pham vi quasi 11 cua khach hang, sau 02 ran den
khong ghi dugc chi so cong to, cho, phep Don vi Dien list tam tinh dien Jiang
tieu thu bang thang truOc hoac chi so cong to do khach hang to bao nhung thuc
hien < 02 chu kS/ GCS lien ke. Neu > 02 chu, 14 khong ghi dugc chi so cong to,
can thod thujn khach hang chuyen vi tri dat cong to.
d) Khi phat hien sai sot trong viec GCS cong to, nghiem cam viec toy thoa
thujn vdi khach hang. Viec situ chi so cong to sau khi phat hanh hod don chi
dugc thgc hien sau khi hoan thanh thU tuc dieu chinh hoa don.
2. GCS tix xa
a) Hang ngay,, b8 phjn GCS thuc hien thu thjp, theo kiem tra ket qua s6 lieu
thu thjp dm tat ca cac cong to tren he thong HES va MDMS.
b) Trithrig hop khong thu thjp dugc s6 lieu, 1)8 phjn GCS bao cao l'anh dao don
vi tien hanh khac phut trong thei gian < 48h.
c) Trong trugng hop s'8 lieu doc ve ,con thieu cho phep lAy chi se) thu thjp cua
ngdy lien ke truck hoac ngdy lien ke sau ngdy GCS theo phien de tinh boa don
tien dien.
Dieu 9. Kiem tra GCS
1. GCS truc tiep
a) Kiem tra va xac nhjn tinh trang cac cong to c6 chi se) lAt thuong neu dien
nang > 30% so vOi kSi truck.
b) Truang hop sau khi ban giao dir lieu va truck khi phat hanh hoa don, nett c6
dieu chinh chi so phai c6 xac nhjn cua h8 phjn GCS va h8 phjn kiem soat chi
so.

78
Quy trinh ghi chi so cong to va lap hoa don tien dien

2., GCS tir xa: Khi thOng doc chi so cong to xa dira ra cac chi so cong to
bat thireng, 1)0 phan GCS phai bao cao ngay voi ngued c6 tham quyen (phu trach
bO phan dieu hanh hoac voi lanh dao don vi) de kiem tra xac minh, xir
Dieu 10. Phtic tra GCS
1.Don vi Dien lgc phai bo tri bo phan chuyen trach phut tra, danh gia chat
luting cong tac GCS cong to va dOc lap voi bO phan GCS.
2. Khi then tit di6n biL bat thuOng, Don vi Dien lixc phai tang cueng nhan hrc
thgc hien cong tac phiic tra cong to c6 chi so bat thlthmg va giai quyet cac kien
nghi cua khach hang trong thei han quy dinh.
Dieu 11. Thong bao ket qua GCS cong to.
1.Thong bac) chi so cong to d6n khach hang dam bao chinh xac, dUng theri gian
quy dinh bang mot trong cac hinh thirc: website, email, SMS, giay thong bath...
2. Dua du lieu chi se) cong to, dien tieu thu len website cua TT.CSKH trong theri
gian < 24h Ice tix khi GCS cong to.
Dieu 12. Giai quyet kien nghi ve GCS
Khi nhan dugc kin nghi cua khach hang v" viec GCS, phai to chtrc kiem tra,
giai quyet kip tiled, theo dUng quy dinh cUa phap luat trong tiled han < 24h.

Chuang II. L'a'p hoa don tien dien

Dieu 13. Hoa don tien dien

H6a don tien dien Wang the dung va h6a don tien mua cong suat phan khang
dugc goi Chung là hoa don tien dien, là chirng tir phap ly do Ben ban dien lap,
ghi nhan thong tin ban dien theo quy dinh cua phap luat, IA co s& de Ben mua
dien thanh toan tien cho Ben ban dien.
Dieu 14. HOa don tien dien sir dung hinh thiic HDDT
}Ma don tien dien sir dung hinh thirc HDDT, dugc tinh toan va lap theo chuong
trinh CMIS, viec lap hoa don tien dien can cir vao cac not dung sau:
1.Hop dOng mua ban dien;
2. Bien ban treo iliac) cac thi6t bi do d6m dien (cong to, TI/CT, TU/VT...) hoac
bien ban nghiem thu HTDD dien nang;
3. Dix lieu GCS cong to;
4. Gia ban dien, thu suat GTGT &la cac co quan Nha nuoc c6 tham quy&i;
5. Cac bien ban truy thu, thodi hoan hoac bOi thuOng ve su co HTDD (TI/CT,
TU/VT, cong to chay, hong, 'thong chinh xac), cac truOng hop vi pham sir dung
dien (n6u co).
Dieu 15. L4p hoa don tien dien nang tac dung
1. Xac dinh luting dien nang tac dung

79
 Only trInh ghi chi so cong to va lap hoa clan tin clien

Luang dien nang tac dung trong mot chu kS/ GCS dugc xac dinh can cir vao: chi
so cong to va he so nhan cua cong to, TI/CT, TU/VT; bien ban treo thao cac
thiet bi do dem (neu co). Xac dinh lugng dien nang tac dung km 3'7 cac twang
hop sau:
a) Thay d6i HTDD: Can cir vao bien ban treo thao thiet bi do dem, tinh rieng hai
phan san lugng dien nang tac dung truac va sau khi thay doi HTDD. Khi tinh
san lugng tirng phan, chit 3'T str khac nhau giixa he so nhan cua cong to, TI/CT,
TU/VT treo va thao (neu co);
b) Thay d6i gia ban dien (trong khoang thai gian 01 thang ke tir ngdy bAt dAu
thuc hien gia mai): Tinh rieng hai phan san lugng dien fiat thu truck va sau khi
thay doi gia ban dien. Cach tinh nhu sau:
- GCS cong to tai dimg thai diem thuc hien gia ban dien mai: ,San lugng dien
tieu thu tinh gia di can cir vao chi so cong to tai thai diem bat dau thuc hien gia
mai lid chi so cong to cua kST GCS truac lien Ice. San lugng dien tieu thu tinh gia
mai can cir vao chi so cong to tai thai diem bat dau thgc hien gia mai va chi so
cong to cua kST GCS hien tai;
- GCS cong to khong dimg tai tiled diem thuc hien gia xac dinh san lugng
dien de tinh theo gia dien cu va gia dien mai nhu sau:
S
+ San lugng dien tinh gia cu = x Nc (kWh)
T
Trong do:
S- San lugng dien tieu thu trong thang tinh tien (kWh)
T- S6 ngay tinh tien (tinh tir ngay GCS dm thang truck lien ke den ngay
GCS cua thang tinh tien) (ngay)
Nc- S6 ngdy tinh gia. cu (tinh tir ngay GCS dm thang truac lien ke den
ngay thgc hien gia mai) (ngay)
+ San lugng dien tinh gia mai = S - San lugng dien tinh gia di (kWh).
2. Tinh tien dien nang tac dung
Tien dien dugc tinh rieng cho tixng cong to, bao g6m tien dien theo tirng loci gia
va tien thue GTGT.
a) Tien dien theo timg loci gia: Can cir vao muc dich sir dung dien va tY le ti mg
mire gia da thea thuan trong HDMBD, bieu gia quy dinh cna co quan Nha ,ntrac
co tham quyen va san lugng dien nang tieu thu cua khach hang trong de tinh
tien cho tirng loci gia;
b) Tien thue GTGT: Thgc hien theo quy dinh cua Chinh
3. Xac dinh mire dien sinh hoat bac thang:

80
Quy trinh ghi chi sa cong to va lap hoa clan tien °lien

a) TruOng hop GCS theo dung lich GCS: Ap dung theo mirc bac thang quy dinh
trong bieu gia hien hanh.
b) Tafel-1g hop thay del ngay GCS clan den s6 ngay sir dung dien thirc to thay doi
so vai thang truck lien ke.
Mqi
Mti = xNxh (kWh)
T

Trong do: Mti- Mirc b4c thang this i de tinh tien dien (kWh)
Mqi- Mire 134c thang thir i quy dinh trong bieu gia (kWh)
N- S6 ngay tinh tien (ngay)
T- S6 ngay (theo lich) cua thang tru6c lien ke (ngay)
h- S6 he dung chung
c) Trueng hop thay dei gia ban dien:
Mqci
Mtci = x Nc x h (kWh)
T

Mqmi x Nm x h (kWh)
Mtmi —
T
Trong do: Mtci- Mirc b4c thang cu thir i de tinh tien (kWh)
Mtmi- Mire b4c thang mai thir i de tinh tien (kWh)
Mqci- Mirc b4c thang thir i quy dinh theo bieu gia di (kWh)
Mqmi- Mirc b4c thang thir i quy dinh theo bieu gia mai (kWh)
T- S6 ngay (theo lich) cua thang tru6c lien ke (ngay)
Nc- S6 ngay tinh gia Cu (tinh tir ngay GCS dm thang tru6c
lien ke den ngdy thgc hien gia mai) (ngay)
Nm- SO ngay tinh gia mai (tinh tir ngdy thgc hien gia mai
den ngay GCS ciia thang tinh tien) (ngay)
h- S6 he diing chung.
d) Trueng hop thay dei dinh mirc s6 he dimg chung, dinh mirc mai duvc tinh
cho tron l(S/ h6a don.
Dieu 16. Lb hoa dun tien mua cling suAt phan khang cua khach hang
Luting dien Wang phan khang trong met chu kST GCS dirgc xac dinh can cir vao:
chi so cong to va he so nhan cua cong to, TI/CT, TU/VT; bier' ban treo thao cac
thi'et bi do dem (neu co). Neu thay dei HTDD, khi xac dinh luting dien nang

81
 Quy trinh ghi chi so cong to. va lap hoa clan tien dien

phan khang, Dan vi Dien ltrc ltru thirc

y hien nhu cach xac dinh dien nang tac
dung quy dinh tai diem a, khoan 1, Dieu 15 cua Quy trinh nay.
Dieu 17. Quy dinh each 14 hoa don tien dien
1. Yeu cau d6i vai viec lap boa dan tien dien
a) Cac chit, se) tren hoa dan tien dien phai r6 rang, du net;
b) Khach hang lap 01 cong to cho nhieu muc dich sir dung dien hoac trong kY
GCS c6 thay doi gia dien hoa don tien dien phai ghi chi tiet san luting dien tieu
thu va tien dien theo tirng loci gia;
c) D6i vai Khach hang kY 01 HDMBD có nhieu cong to, Dan vi Dien ltrc phat
hanh 01 hoa don tien dien ghi tong tien dien cila tat ca cac cong to, kern theo
phu luc chi tiet tien dien cua tirng cong to;
d) TarOng hop thay doi HTDD, hoa dan tien dien phai the hien rieng chi so va
san luting cua tirrig cong to thao va cong to treo.
2. Dinh dang dui clang ngon ngir the có cau true — XML, g6m 2 thanh phan:
thong tin boa don tien dien va chit ky cua don vi lap HDDT tuan thil dung theo
quy dinh cua phap luat.
3. Hinh thirc ltru trir clued dang cac ban ghi co so din lieu. Cac thong tin &roc kru
tar gam co thong tin Ma don tien dien va chit' ky dien tit cua don vi lap HDDT.
4. Hinh thirc the hien dm HDDT la Gidy thong bao hoac lieu dien tit (file
hinh anh, van ban, html,..). Ban the hien HDDT, Thong bao thanh toan theo mau
tai Phu luc 3 dm Quy trinh nay va duvc dang tai day du tren website TT.CSKH.
5. Phuong thine truyen nhan thong qua cac phtrang tien dien tir (email, internet),
sir dung cac giao thine ho trg ngon ngil the có cau true — XML.
Dieu 18. L4p bien nh4n thanh toan tien dien
1. D6i khach hang thanh toan tien mat:
- Dan vi phat hanh Bien nhan thanh toan cho khach hang.
- Bien nhan thanh toan phai có cac not dung sau: Ten Dan vi Dien lgc; Ten, dia
chi, ma khach hang; ky boa don; tien dien, tien thue, tong tien; ngay thanh toan,
Mau so, kY hieu, so hoa don, Ten thu ngan vien (hoac ngued thu tien cua T6
chirc thanh toan trung gian (neu co)).
- Bien nhan thanh toan &roc quan lY nhu hoa dan; cac chit, so in tren Bien nhan
thanh toan phai dam bao r6 rang, du net va có the in san tir he th6ng CMIS hoac
sir dung thiet bi dien dr de in khi di thu tien. Trixong hop sir dung thiet bi dien tir
phai có giai pita") bao mat.
2. DOi veri khach hang thanh toan qua ngan hang hoac qua giao dich dien tit
(internet. Mobile, ATM...): Bien nhan thanh toan clued dang Bien lai giao dich
hoac email, SMS xac nhan thanh toan cua ngan hang hoac TO chine thanh toan
trung gian hoac Don vi Dien lite.

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Quy trinh ghi chi so tong to vet lap hoa clan tien dien

Dieu 19. L4p bang ke hem don tien dien

1.Bang ke hoa don tien dien dugc lap hang thang, luu trit dien tir trong 05(nam)
nam (dinh clang file PDF, khong dugc can thiep, chinh sira).
2. NOi dung dm bang ke h6a don tien dien: Theo matt trong chuong trinh CMIS
va dugc ky cliff ky dien tit cua cua ngued lap bang ke h6a dan tien dien va lanh
d4o Dan vi (hoac ngued dugc uy quyen).
Dieu 20. Kiem tra, phat hanh, bang ke hoa dun tien dien va hoa dun tien
dien
1.Cac bang ke h6a dan tien dien va h6a don tien dien phai dugc kiem tra truck
khi phat hanh. Hoa,dan tien dien phai c6 chit V so dm lanh d4o dan vi (hoac
nguoi dugc dy,quyen). Truetng hgp phat hien bang ke, hoa don sai hoac khong
dam bao yeu cau phai bao ngay veri bO phan lap hoa don de lam thil tuc buy va
lap 14i bang ke, hoa don
2. Hod, don tien dien chi dugc phep phat hanh de thu tien sau khi bang ke hoa
don lien dien hop le dugc phat hanh. Hoa don tier' dien phai cap nhat len
website cua TT.CSKH.
3. H6a dan tien dien dugc phat hanh trong thei gian < 03 ngdy lam viec ke tir
ngay GCS.
4. Bang Ice hoa dan tien dien va hoa don tien dien la chirng tir g6c, khong dugc
1141)6 hoac sira china.
5. Sau khi phat hanh h6a don neu phat hien Ma don sai phai lam thin tuc dieu
chinh boa don theo trinh ttr, thu tuc quy dinh tai Dieu 22 Quy trinh nay. Phieu
giai trinh VT do dieu chinh h6a don phai dugc lanh dap Don vi (hoac ngued dugc
fly quyen) phe duyet.
Dieu 21. Giao nh4n die lieu hoa dcrn, Bien nh4n thanh toan
Viec giao nhan dugc xac nhan glib ben giao va ben nhan, trong d6 phai c6 day
du thong tin: So lugng boa dan, so tien, nguati giao nhan, ngdy, thang, nam giao
nhan.
Dieu 22. Trinh tun, thu tuc dieu chinh hoa do'n
1. DM yeti hod don da phat hanh nhung chua thu tien cua khach hang:
a) Truetng hop hug/ 1)6 hoa don da phat hanh, khOng lap 14i hoa dan moi thi thuc
hien thu tuc hity bo, nhu sau:
- Lap phieu giai trinh huST b6 hoa don.
- Lap bang Ice buy b6 h6a don.
WI so laity b6 bao Phieu giai trinh huy b6 h6a don, cac Nen ban lien quan
(neu co), ban the hien Ma dan (dM vOi HDDT) va bang ke hit)/ 1)6.
b)TruOrng hgp buy 1)6 hoa don da phat hanh, lap 14i hoa don mod thi thuc hien
thu tuc hity b6 - lap 14i, nhu sau.

83
 Ouy trinh ghi chi so cong to va lap hoa dun tien dien

- Lap phi6u giai trinh huST 1)6, lap lai hoa don.
- Lap bang ke hay b6 hoa don.
- Lap hoa dan lid bang ke lap lai.
H6 so hay 1)6 - lap lai, bao g6m: Phieu giai trinh huy 1)6 - lap lai, cac Nen ban
lien quan (neu co), ban the hien h6a don (d6i v6i HDDT) va bang ke huy b6,
bang ke lap lai.
2. Doi \Jeri hod don da phat hanh va thu tien cua khach hang:
a) Don vi khong lam thu tvc huy b6 hoa dan da phat hanh lid lap lai hoa don mai
ma lam thu tvc truy thu (de thu them san lugng, so tien da tinh thieu) hoac thodi
hoan (de hoan tra lai san lugng, so tien da tinh thira) cho khach hang.
b) Tru6ng hop phai truy thu them do: Dien nang tieu thu bi 1)6 sot khong tinh,
dien nang boi thuong do hanh vi trOm cap dien cua khach hang hoac do cong to
bi mat, hang, chay khong chinh xac, do sai gia..., phai thgc hien thil tvc truy thu,
nhu sau:
- Lap phiL giai trinh truy thu.
- Lap h6a don dieu chinh tang va bang ke truy thu.
H6 so truy thu bao g6m: Phieu giai trinh truy thu, cac bien ban lien quan (neu
co) va bang ke truy thu.
c) Truang hgp phai hoan tra lai cho khach hang thi thirc hien thu tvc thodi hoan
nhu sau:
- Lap phiL giai trinh thodi hodn.
- Kiem tra, xac minh 1)"7 do thodi hodn.
- Lap bi'en ban th6a thuan dieu chinh h6a dan (co ky xac nhan cua lanh dao don
vi va khach hang dugc hoar]. tra).
- Lap h6a don dieu chinh giam va bang ke thodi hoan.
H6 so thodi hoan, bao g6m: Phieu giai trinh thodi hoan, cac Men ban lien quan,
bang ke thodi hoan.
3. Cac h6a don va cac bang ke huSi b6, huST 13,6 - lap lai, thodi hoan, truy thu deu
phai dugc lanh dao don vi phe duyet tru6c khi phat hanh.
Dieu 23. Chuyen tir HDDT sang hoa do'n giAy
1. HDDT dugc chuyen d6i sang hoa don giay 01 (m6t) lan trong cac trueng hop
can c6 chirng tir Ma don giay nhu sau:
a) H6a don ban dien cho khach hang mua dien ngodi lanh th6 Viet Nam.
b)Kheri kien khach hang ng tien dien ra toa an.
c) H6a don du dieu kien thanh ly theo quy dinh.
d)M6t s6 truong hop ac biet khac dugc lanh dao Don vi phe duyet.

84
Quy trinh ghi chi so tong to va 10p hoa dan tien dien

2. HDDT chuyen dOi sang h6a dan giay bao gOm cac not dung dm HDDT gOc.
Tren h6a dan ghi them "HOA. DON CHUYEN DOI Tit HOA DON DIEN TU.",
c6 ngay chuyen dOi, chit V ngueyi dai dien theo phap luat va dau dm Dan vi.
Dieu 24. Quy dinh ve ky hien matt so, 147 hieu va so thti tty hoa dun tien
dien
1. I“Thieu mau so hoa don: GOrn 11 V tut.
a) 02 V to clan the hien loai hoa dan.
b) 04 V tir tiep theo the hien ten hoa don.
c) 01 V to tier) theo the hien so lien dm h6a don la "0".
d) 01 V tkr tiep theo la dau "I" de phan biet so lien vai so thir to cUa mau trong
mot loai Ma don.
e) 03 14 tir tiep theo là so thir tit cua mau trong mot loai Ma don.
f) DOi vai hoa dan gia tri gia tang, 6 V hieu dau cUa mau so h6a don la
OlGTGT.
2. K3'7hieu hoa dan: GOm 06 V tkr
a) 02 14 to dau de phan biet cac ky hieu hoa don. KST tir phan biet là hai chit cai
trong 20 chit cai in hoa cua bang chit cai tieng Viet bao Om: A, B, C, D, E, G,
H, K, L, M, N, P, Q, R, S, T, U, V, X, Y.
b) Ky tkr tiep theo la dau "/".
c) 03 V tkr cuOi ding the hien nam tao hoa don va hinh thirc hoa don. Nam tao
hoa don dugc the hien bang hai so cuoi cua nam thong bao Oat hanh hoa don;
ky hieu cua hinh thirc hoa don la E.
3. SO thir to hoa dan: Ghi yang day se') tir nhien lien tiep trong ding mot ky hieu
hod don, bao Om 7 chit so.
Dieu 25. Phan ho ky hien hod dun tien dien
1.Moi h6a don sau khi thirc hien chirc nang tinh h6a don se dugc gan mot
ma so duy nhat (ID h6a don). Ma so nay do may tinh to sinh dam bao la so duy
nhat trong mot dan vi.
2. Cac TCTDL phan13614 hieu hoa don cho don vi trgc thuOc tuST theo phan cap
lap hoa don dm. minh.
3. Viec phan bo dugc thgc hien theo thin to tang dan dm. 20 chit cai bao gOm A,
B, C, D, E, G, H, K, L, M, N, P, Q, R, S, T, U, V, X, Y; bat dau tir AA den YY.
Dieu 26. Khoi tao so hod dun tien dien
Viec khed tao so hoa don dkra tren cac thong tin khi don vi thirc hien thong bao
phdt hanh hoa don \Teri cuc thue dia phuang, gom c6 cac thong tin sau:
1.Ten don vi phat hanh.
2. 1("T hieu mau so hoa don.

85
Ouy trinh ghi chi so ding to va kip hoa clan tien cien

3. KY hieu hod don.

4. Ma so thud.
5. SO hod don bat ddu.
6. SO hod don kdt thuc.
7. Ngdy bat ddu sir dung hod dan.
Dieu 27. Cap Oat va quail 13"/ so hoa dcrn tien dien
1. SO hod dan dirge cap phdt tang ddn trong ti ng dai ky hieu hod don trong
chirang trinh CMIS, duvc cap nhat ya km tra ngay tai tiled diem thirc hien chirc
nang lap HDDT.
2. Chi thuv hien cap phdt cdc s6 hod don khong thtrc hien thu hOi, hoc tai
sir dung so boa don.
Dieu 28. Ngirng sir dung hoi do'n tien dien
1. Viec ngirng sir dung hod don dang ap dung &roc thuv hien trong cdc truOng
hop sau:
a) Hdt dai so hod dan da khoi tao.
b) Thong bd.() phdt hanh h6a dan
c) Thong bdo phdt hanh m'du hod don thay thd.
2. Sau thefi han thong bdo ngirng sir dung, tat ca cac so hod don con tai se khong
throe sir dung de cap phdt trong qua trinh lap hod don.

86
Quy trinh ghi chi so cong to' va lap hoa clan tin dien

PHU LUC 1
(Ban hanh kern theo Quy trinh Ghi chi so va Lap hoa clan tien

Hoa don GTGT chuyen dOi

Ai) dung cho khach hang mua dien ngoai lanh thO Viet Nam

HOA DON GTGT (TIEN DItN) Mau s6 (Model No): OIGTKT2/002

ELECTRICITY BILL Kji hiSu (Serial No): AA/1 1 T
EVPICPC Lien 1 (Sheet I): Luu (Kept as archives) S6 (No):
Tai (At): Lao Bao Border Gate
TU. (From) an (to)

Ving cong ty Dien Ikrc mien Trung (CENTERAL POWER CORPORATION - EVNCPC)
Dia chi (Address): 393 Trung Nu Vuong St., Danang, Vietnam
S6 TK (Account No): 004.137.001206.1, Vietcombank Da Nang, Vietnam
Ma so thuS (Tax code):

Ten khdch hang (Purchaser): Electricite du Laos (EDL)

Dia chi (Address): Nongbone road, Vientiane, Laos
Si tai khoan (Account No): 170310.370013, Bank for Foreign Trade of Laos - Vientiane
Ma s6 thus (Tax code):

S6 TT S6 cong to Chi se) mai Chi s6 cu HS se) DiSn nang tie(' Don gid Thanh tiSn
(Order (Number (New (Old nhan thu (Unit (Amount)
index) (Multiple (Consumption) price) (USD)
No) of meters) index)
factor) (kWh) (USD/
kWh)

T6ng cong (Subtotal):

Thu6 suat GTGT (Value Added Tax):
T6ng tin thanh town (Total amount):
T6ng tin thanh town vist
l bang chit (Total amount in words):

Ngay (Date)
TONG GIAM DOC (GENERAL DIRECTOR)

87
Ouy trinh ghi chi so cong to vet lap hoa clan tin din

HOA DON GTGT (TIEN DIEN) Mau sO (Model No): 0lGTKT2/002

ELECTRICITY BILL KS/ hidu (Serial No): AA/11T
EV?1CPC
Lien (Sheet) 2: Giao KH (Delivered to the Purchaser) SO (No):
Tai (At): Lao Bao Border Gate
Tit (From) den (to)

T6ng cong ty Din Ikrc mien Trung (CENTERAL POWER CORPORATION - EVNCPC)
Dia chi (Address): 393 Trung Nu Vuong St., Danang, Vietnam
So TK (Account No): 004.137.001206.1, Vietcombank Da Nang, Vietnam
Ma sO thud (Tax code):

Ten khach hAng (Purchaser): Electricite du Laos (EDL)

Dia chi (Address): Nongbone road, Vientiane, Laos
SO tai khoan (Account No): 170310.370013, Bank for Foreign Trade of Laos - Vientiane
ma s6 thud (Tax code):

SO TT SO ding to Chi so mOi Chi sO di He so Dien nang tieu Don gia Thanh ti6n
(Old nhan thy
(Order (Number (New (Unit (Amount)
(Consumption)
index) (Multiple price) (USD)
No) of meters) index)
(kWh)
factor) (USD/
kWh)

TOng Ong (Subtotal):

Thud suAt GTGT (Value Added Tax):
TOng den thanh town (Total amount):
TOng tin thanh town viOt bang chit (Total amount in words):

NO)/ (Date)
TONG GIAM DOC (GENERAL DIRECTOR)

88
Quy trinh ghi chi s cong ta vet lap hoa don tien dien

PHU LUC 2
(Ban hanh kern theo Quy trinh Ghi chi so' va Lp hoa clan tien dien)

nitt Hon don do doit vi nhiein Lip has don (thanakhOo)

tviL s6:
EVNNPC HOA ciaN GTGT (TIEN DIN) Ky hie'u:
TONG CONG. TV 0-1[A1 LOC Wt. SOC SO:
(Lien 2: Giao khach hang thu tai quziy)
Kyi ngay den ngay

COng ty Dien lt,rc:

Dia chi:
Dien thoai: MST:

Ten khach hang:

Dia chi':
Dien thoai: MST: cong to: So ha:
MO KH: MO T.Toan: MO NN:
Ma gia: MO tram: Cap DA:
S6 so GCS: Phien GCS: ID HD:

BO CS Chi s6 mai Chi sO di HS nhan Dien nang TT Dan gia Thanh lien

COng

Thue GTGT 10% Tien thug GTGT

TOng tien thanh town

S6 tien vie't bOng chi":

Ngay thing Warn

Ben ban then

89
Ouy trinh ghi chi s a cong ta valCip h6a clan Well din

PHU L1VC 3
(Ban hanh kern theo Quy trinh Ghi chi so' va Lp hoa clan tien di0i)

Mu the hien tren website

M56 so' 01GTKT0/001

HOA DCYN GTGT (TIEN DIN)
+ EVNHANOI (Ban the hian cua hoa dun dian tir) Ky hi/o. AA/13E
SO: 0331108
Tn
. rig Ceng ty Di{sn Ivc Ha NOI K!'v 1 — 7/2013 !ivy: 23/06 DOn ngby. 22/07 0 hoa duo: 960063343
Gong ty Dien Itic Hoan Kiem
L',•61 69C, Dinh Tien Hoang. PhuVng L Thai TO. Dunn Ho& Kiem, Ha Ntji
th.ia, 042 2200898 Ma se., th06.: 0100101114-001 Di on thn: chOA den: 042 2100960
Ten khach hbng: Cong ty CP DTPT Kinh Thanh
17 Tang Dan, Hoan Kiem, HO Ni
•h:s 046 2814168 Ts :1:o6 0105202998
P001000009272 Si 113.1111 ((.131). P001000009272 n:4Sen ooh/-: 2420

• P001000009272001 D■ ooh noco-g to. 17181)9 Dan, Hoan Kiem, Ha Ni

•• to 020/1411 So io 0 MOoh. 100°,4SXST
• 0018123 Nu,-ly gni. 22 PniOn oh. 123090
]ow PD0184123 MS die ilten no. 2
BQ CH SO CHI SO MOI CHI SO CU HE SO NHAN • I'DIN NANG TIEU THI) DON GIA THANH TIEN
ST 812 770 30 1 1,260 1.339 1.687.140
CD 318 251 30 2010
, 2.421 4,866.210
11..) 374 311 30 1.890 854 1.614.060
5,160 8.167.410
' boo son: GIG( 10% ThuC GTGT: 816.741
colo or nben :obe 8.984.151
SC, :k,•:n Tam MO chin tram tam murri kr nghin m(51 kAm n4rn murri m61 d6ng
Ngay lc* 22/07/2013
NovOl ky Doan Thu Ngan

90
Quy trinh ghi chi so tong to va lap hoa clan tien din
Met, t,^ 01GTKT0/002
DON GTGT (TIEN CSPK)
* EVNHANOI HOA
(Ban the hien c6a hoit dolt dien ttSr)
K ,.i hies AA/13E
SO: 0000295
Tang Ceng ty Dien 1t,ro Hh Nei dy 1 - 7/2013 lir nyiiiiy. 23/06 Den ripSyi 22/07 ID nos don 960063344

Cong ty Dien It-c Hahn Ki6m

Di:i chi. 69C, Dinh Tien Hoeng, Phireng Ly Thhi To, Quen Hoan Kiem, Hh NeI
Dien :hos,. 042 2200898 010 so linie. 0100101114- 001 Dien than: thin SChi ch0 a (lien: 042 2100960
Ten khach hang: Cang ty CP DTPT Kinh Thanh
F? :1 chi 17 Tang Ohn, Hoan Kiem, HO Nei
ii/Sir) :hos, 046 2814168 MO sO Slue: 0105202998
MS 01-isch hang: PD01000009272 MS thank Loan: P001000009272 MO ngsnhi righe: 2420

do P001000009272001 Dia chi ISs cons 17 Tong Dan. Heart Klein. HO Nei
SC) :01,9 to 02071411 S6 nu 0
:,S;_, ghi cni six: D018123 \iia.ii... pi ii 22 Piiiies iji - 123090
r.la liam P00184123 i .,hp ti.e., ,:;.: 2
BO CHI SO CHI SO MOI CHI SO CU HE SO NHAN DIEN NANG TIEU THU
BT 812 ' 770 , 30 . 1.260
CD 318 i 251 30 ! 2.010
TD 374 311 : 30 1 1.890
VC 1612 1344 ; 30 : 8.040
Dien 1-I'dng ht.ku oenni___... 5 .160
Dc&r. iiiiiiiig ghan khang. 8.040
HO :,,6 Cos ,4) 0.54 I•f:e s ,-t 44.07
iikri diessiii, 1);1 .1 cons (Tp): 8.167.410
lin cony suht phan khhng (Tp x 0). 3.599.378
'hub sus; (31 CI. 10% Thin: C1( 359.938
Tom) ceng liOn thank town: 3,959 316
S6 tier Vi6i Dijiici chin: Ba triOu chin tram nem mu'oi chin nghin ba tram mudi set/ dOng
Ngoy I,.: 22107/2013
Nigixioil. Doan Thu Ngan

THONG BAO TIEN DIEN

(+)- EVNHANOI (Khang thay the h6a Hem)
Tong Cong ty Dien ttrc HO Nei K':,/ 1 7/2013 Ti;' niiiay• 23/06 tChn noSy 22/07

Gong ty Dien Ivo Hoan Klein

DO chi. 69C, Dinh Tien Hoang, PhuOng Ly Thai TO, Quan Hoan Kiem, HO Nei
Fiien thous: 042 2200898 Ma so 0100101114-001 Dien moo, chit I Orr 042 2100960
Ten Oath hang: Cong ty CP DIRT Kinh Thanh
chi 17 Tong Dan, 'loan Kiem, HO Nei
Dien ihhai: 046 2814168 MO s6 hod 0105202998
ichiiich hang. P001000009272 Mn tnanh loan. PD01000009272 (via nganh nghe 2420

Diem do P001000009272001 Dia chi ISe cons to: 17 Tong Dan, Hoan Kiem, H0 Nei
SO cons Iii. 02071411 Se it. 0 MS gi A : 100%SXBT
36 gill chi sc5: 0018123 Npay phi. 22 Pi-lien phi. 123090
Ma :Tarn: P00184123 Ma cep ifil On Op- 2
BD CHI SO 1 CHI SO MDI CHI SO CO HE SO NHAN 1 DIEN NANG TIEU THU ... DON GlIA 339 THANH TIEN
BT 812 • 770 ' 30 , 1,260 1.687.140 1
CD 318 251 30 i 2.010 2.421 4,866.210
TD. 374 311 30 1,890 854 1.614 060
C 5.160 8.167 M)
r;TGT- 10% 816.741
thanh toxin 8.984.151
ct lxin9 chti • Tam hibu chin tram tam muoi tin nghin mot tram nam muo'i mot d6ng

91
Ouy trinh ghi chi so' tong tcr va lrjp hoa clan tidn clien

THONG BAO TIEN CSPK

EVNHANOI (Khong thay the hoa don)
Tong COng ty Dien Ivo Ha NO1 1.<;, 1 — 7/2013 Tu. io 23/06 Den ug,1.,y. 22/07

Cony ty Diipty c Hoan Kiem

J. 695. Dinh lien Hoang. Phu.Ong 14 Iht, 16. Quen Hoan Kiem, ita N6i
042 2200898 no to r:i-: 0100101111-001 COo tnoa, tro'C' s6-a cl,en 042 2100960
Ten khach hang: Cong ty CP DTPT Kinh Thanh
s c 17 Tong Dan, Haan Klein, Ha Nbi
C cr 046 2814168 sn Mue 0105202998
hlog - PD01000009272 Mn Mann Mom P001000009272 Mn ngOnh ng!“.:.: 2420

C t-,11 in P001000009272001 Dia chi leo Long to, 17 TOng Dan, Hoan Kiem, HO Ni 1
cona to 02071411 SO 00 0
CO nO D018123 Ng ay g,11: 22 Phoon gft 123090
PD0184123 r,14 001) dOtt op: 2
; 13Q CHI SO CHI SO MO1 CHI So CO HE SO NHAN DieN NANG TIEU THU
01 812 770 30 1.260
CD 318 ' 251; 30 2,010
TD 374. 311 30 1.890
VC 1612 1344 - 30 8.040
C
5.160 1
8.040
:o;.; 0.54 NO no k 44.07
8167.410
- 3 599 378
10% TIL16 51-51. 359.938
I, c.u. 3.959.316
: Ba ThOu chin tram Ilat71111UVi chin nghin ba tram muzil sea d6ng

92
Quy trinh Thu va Theo d61 no' tien Bien

PHAN THO' BAY

QUY TRiNH THU VA THEO DOI Ng TIEN DIEN

Chuang I. Quy dinh chung

Dieu I. ‘ Cong tac thu va theo dOi ng cac khoan tien bao Tien dien nang the
dung, tien mua cong suat phan khang cua khach hang, tien thue GTGT; tien lai
do chain tra hoac do thu thira tien dien, tien boi thuang thiet hai, tier' phat do vi
pham HDMBD, dugc goi chung la cong tac thu Ira theo doi ng tien dien. Cong
tac thu va theo doi ng dugc thgc hien bang chucmg trinh CMIS.
Dieu 2. Yeu cAu cong tac thu va theo doi no. tien dien
1.Thuan tien cho Khach hang thanh toan moi 16c, moi nai \Jai cac hinh thirc
thanh toan da, dang. Khuyen khich khach hang thanh toan bang cac hinh thirc
khong dung tien mat.
2. Quan VT chat the boa don, bier' nhan thanh toan, dir lieu hoa don, bang ke hoa
don, tien mat, tien sec va cac loci chimg tir chuyen khoan nhu UNT, UNC, bao
c6, bao ng....
3. Thu dung, thu du so tien dm hod don cid phat hanh, khong de ton dung.
4. NOp dung, nOp du so tien da thu va thanh guy& toan kip thud.
5. Kiem soat chat the viec thanh toan tien dien cua khach hang. Phat hien nhang
thieu sot trong thanh toan tien dien va c6 bien phap giai quyet \Teri khach hang ng
tien dien qua tiled han quy dinh.
Dieu 3. Yen cau dCii to chtic trung gian thu tien dien
1. DOi voi to chirc trung gian thu tien dien la Ngan hang, thgc hien V Hop dOng
dich vu thu tien dien trong do dam bao cac yeu cau sau:
a) Theo quy dinh cua BO luat Dan sir, cac quy dinh cua phap lulat lien quan, Quy
trinh giao dich khach hang va tuan thu theo cac not dung dia. Quy trinh nay va
cac quy che quail ly not bO cua EVN.
b) Tien dien do khach hang thanh toan phai dugc chuyen ngay vao tai khoan cua
Dan vi Dien luc.
c) Truang hop Ngan hang hop tac veri, ben thin 3 ma diem thu, kenh dich vu thu
tier' phai thong bao va dugc sir &rig cUa Dan vi Dien ltrc truck khi trier'
khai thuc hien.
d) Dan vi Dien hrc co quyen chAm dirt Hop &Ong dich vu neu phat hien clau hieu
Ngan hang vi pham cac cam ket theo thea thuan tai Hop (long dich vu da
2. DOi vai DVBLDN, thgc hien theo quy trinh quan ly DVBLDN.

93
Quy trinh Thu viz Theo d5i no tien On

3. Dii vai T6 chirc trung gian thu tien dien cung cap cdc dich vu thu tien theo
hinh thirc dien tii. (vi dien tir,...), thirc hien I(/ Hap dong dich vu thu tien dien
trong do dam bao cdc yeu cau sau:
a) Theo quy dinh dm B6 luat Dan sg, cdc quy dinh cua phap luat lien quan, Quy
trinh giao dich khach hang va tuan thil theo cdc nii dung dm Quy trinh nay va
cdc quy the quan 1T nii b6 cua EVN.
b) Tien phai chuyen vao tai khoan chuyen thu dm Dan vi Dien luc theo diing
died han cam ket. Trong tiled gian chua chuyen tra cho Dan vi Dien luc, TO chirc
trung gian phai chuyen lien vao cdc tai khoan hop phap (tai khoan cua phap
nhan) . Nghiem cam TO chirc trung gian chuyen tien dien thu dugc vao tai khoan
ca nhan hoac sir dung vao cdc muc dich khdc.
c) Phuang thirc dii soat, chuyen tien phai dam bao tien dien khOng dugc lu-u tai
tai khoan cua TO chirc trung gian thu tien dien qud theri han thoa thuan.
d) T6 chirc trung gian thu tien dien ma diem thu mai phai thong bdo va dugc sir
&rig 3'7 cua Dan vi Dien luc truck khi trien khai thgc hien.
e) Don vi Dien luc có quyen chain dirt Hgp ding dich vu neu phat hien dal.' hieu
To chirc trung gian thu tien dien vi pham cac cam ket hoac nang luc tai chinh
khong dam bao an toan theo th6a thuan tai Hop Tong dich vu da 1(i.
f) Bao lanh bao dam thgc hien hgp ding là bao lanh vo dieu kien, khOng hiiy
ngang, co hieu luc lien tuc trong suot thoi‘gian thgc hien Hgp &rig. Can cir thia
thuan ye doi sodt, thanh town trong hop &Ong va ket qua thu tien dien thang gan
nhat, Dan vi Dien luc xac ,dinh gid tri bao lanh theo mirc rid. ro cao nhat. Trong
qud trinh thgc hien hop dong, Dan vi Dien luc thuang xuyen giam sat va yeu
cau tang bao lanh Wang img voi Nen ding tang thu hoac ngat ket not thanh toan
dien to neu so tien dien TO chirc trung gian thu dirgc ,nhung chua chuyen cho
Dan vi Dien lgc cham ngtrang bao lanh. Thia thuan ve Bao lanh bao dam thuc
hien hop &Ong phai dugc quy dinh tai Hop dong l(f glib. Dan vi Dien luc va TO
chirc trung gian.
4. T6 chirc trung gian thu tien dien phai giri xac nhan thanh toan thanh cong dii
vai khdch hang da hoan thanh viec thanh toan qua cdc hinh,thirc dien to hoac tra
bier' nhan thanh toan doi vai khach hanh thanh toan bang tien mat.
5. Trong qua trinh thuc hien hop ding, TCTDL phai thuang xuyen to chirc kiem
tra, ra sodt dich vu cua TO chirc trung gian thu tien dien, khong giao khoan toan
1)6 viec thu tier' dien cho doi tdc.
Chuang II. Nhiem viii thu va theo doi nq tien dien
Dieu 4. Nhiem vu cua bi) ph4n quail 157 thu tien dien
1. Nhan du' lieu hoa don, bien nhan thanh toan in san (neu co), hod dan, bang ke
hOa don to 116 phan lap va phat hanh hod don (co xac nhan bang bier' ban hoac
so giao nhan).

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 Quy trinh Thu va Theo doi na tien dien

2. Quan 1)% dr' lieu Ma don, Men nhjn thanh toan, hod don, bang ke hoa don, d6i
chieu so lieu hod don phdt hanh ved bang ke h6a don, phat hien va bdo cdo kip
thai cap tren nhang sai sot.
3. Phan loci hod don theo cac hinh thirc thu cid ky ket trong HDMBD de giao
thu.
4. Giao nhjn hoa don, bien nhjn thanh town, dir lieu hoa dan, bang ke vd(i thu
ngan vien, to chirc trung gian thu tien dien (co xdc nhjn).
5. Quyet toan voi thu ngan vien, to chirc trung gian thu tien dien ve so hod dan
da thu va chua thu dugc cua khach hang; doi chieu so tien da thu dugc vai so
tien da nOp vao ngan hang hoac thU guy theo quy dinh cita TCTDL.
6. Bdo cdo lanh dao Dan vi Dien lirc ve tong s6 tien thu dugc hang ngdy, hang
thang, hang nam.
7. Tiep nhjn va phi hgp \Teri cac bO phjn nghiep vu c6 lien quan giai guy& kip
theri cac y kien cua ID() phjn thu tien ve hod don, gid ban dien, cong tdc thu tien
va tra cac phan anh cua khach hang.
Dieu 5. Nhiem vu eita bil ph4n thu tien
1. Nhjn dci lieu boa don, Nen nhjn thanh toan in san (net' co), hod don, bang ke
tir 1)0 phjn quan 1)% thu tien dien (co xac nhjn).
2. DOi chieu so tien tren bang ke vai se) tien tren du lieu Ma don, ,bien nhjn
thanh toan in san (neu co), hod don, bao dam su trung khop vari so tien phat
sinh.
3. Thu tien dien cua khach hang theo dung se) tien tren hod don, Nen nhjn thanh
toan dugc phep phat hanh dm don vi. Khi nhjn tien (ke ca sec chuyen khoan
hoac thanh toan qua the...) giao ngay hod don hoac bien nhjn thanh toan hoac
phi'eu thu cho khach hang.
4. Khi thu tien tai not o hoac tru se( dia khach hang, phai thuc hien dOng thoi:
a) Kiem soat so luting HDMBD da ky ket;
b) Ra soat de phat hien nhang truong hop sir dung dien chua c6 hoa don tien
dien hoac thay doi muc dich sir dung dien, so, h0 dimg chung; gia dien, san
luting dien tren h6a don bat hop 1)% so vai thuc to sir dung dien va nhimg sai sot
khdc dia hod don.
5. NOp du so tien da thu vao ngan hang hoac quy theo quy dinh cila Don vi va
quyet toan kip thoi so h6a don da nhjn thu.
Dieu 6. Nhiem vu cua be ph4n theo doi no.
1. Nhiem vu theo doi no do cac bo phjn kinh doanh va TCKT ding thuc hien.
Bo phjn kinh doanh c6 trdch nhiem theo d'Oi ghi no, cham no, xod no chi tiet
tirng khach hang; BO phjn TCKT c6 trach nhiem theo dOi no tong hop, kiem tra,
doi chieu cong no hang thang, quy, nam voi 13i5 phan kinh doanh.

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Quy trinh Thu va Theo doi no' tien dien

2. Nhiem vu theo dOi no gem:

a) Ghi Thkrc hien theo doi, ghi nhan ng doi voi timg khach hang m6i khi
phut hanh boa don tien dien trong suet then gian thtrc hien HDMBD.
b) Chm ng: Can cir vao thong tin thanh town tien dien cua khach hang dugc
chuyen ve tir be phan thu tien, thirc hien chirc nang chum ne tren chuang trinh
CMIS.
c) Xod no: Can cir se tien cua m6i lan thanh town so vei se no luy ke tai then
diem thanh town de xod ng, &Ong then tra hod dan cho khdch hang theo trinh to
hod don ng cu tra truck, hod dan ng moi tra sau. Chung tir xod no gem c6:
- Del vii khach hang thanh town tien mat: Bang ke tien c6 xac nhan cua thit quy
kern bang ke theo doi ng tien dien va giay nep tien tai ngan hang (neu thu ngan
vien nep tien tai ngan hang) hoac phial thu tien (neu thu ngan vien nep tien tai
quy), hoac bang ke thu h(3 (truetng hop thu he).
- Doi vii khdch hang thanh town qua ngan hang (tien sec, UNT, UNC, the,
ATM...): Bang ke theo doi no tien dien va bang ke giay "Bdo c6", bang ke danh
such khdch hang tra tien qua the, qua may ATM... dm ngan hang ben bdn do be
phan TCKT lap chuyen cho be phan kinh doanh.
- Chiing tir da xod ng dugc km theo thin qx, dam bao de tim, de doi chieu kiem
tra. Then gian luu bang ke hoa don, bang ke cua ngan hang ben bdn nhu chdng
tix tai chinh.
d) Theo doi ng phai can cu vao bang Ice chi tiet hod dan cila be phan lap va phut
hanh hod don da dugc lanh dao don vi duyet va chiing tix ghi tai diem c khoan 2
dm Dieu nay.
Chuang III. TO chile thirc hien thu tien dien

Dieu 7. Viec to chfrc thvc hien thu tien dien phai dam bao
1.Thuan lei cho khdch hang thanh town theo moi hinh fink da thou thu'an voi
khach hang. Khuyen khich khach hang thanh town bang cdc hinh thirc kheng
dung tien mat.
2. Thei gian cho phep thu ngan vien km gift du lieu h6a don, bier' nhan thanh
town, hod don va tien dien Mang Ung la 01 ngay; Doi vai \Tang sau, vitng xa,
TCTDL c6 the quy dinh thei gian luu gift cua thu ngan vien < 03 ngdy.
3. Thanh quyet town giia dir lieu hem don, bien nhan thanh town (neu co), hoa
don voi so lien thu,dugc theo theyi gian quy dinh va bdo cdo lanh dao dan vi
nhang bien &Ong bat thueng.
4. Thu &mg then gian va se fan thu trong thdng theo HDMBD da ky ket hoac da
thoa thuan veri khdch hang.
Dieu 8. Thu tien dien

96
 Puy trinh Thu va Theo d51 na tien di01

1. Thuc hien dung nguyen tac giao nhan dir lieu hod don, bien nhan thanh town,
hod don; giao nhan tien; phuong thirc va trinh tu thanh town; thoi gian va dia
diem thu tien.
2. Hu6ng dan khach hang cac thu tuc khi khach hang c6 nhu cau chuyen d6i
sang cac hinh thirc thanh toan khdc.
3. Bao quan tien, dir lieu hod don, Nen nh4n thanh toan, hod don, bang ke, cac
chUng tir co lien quan.
4. Giai dap kip thed thac mac dm khdch hang ve nhimg not dung da in ten hod
don, bien nhan thanh town nhu: Chu kSi GCS, don gia, cach tinh mirc gid sinh
hog bac thang,....
5. Truemg hap khdch hang den thanh toan tien tai quay thu cua Don vi Dien luc
nhung h6a don, bien nhan thanh town (in san) Bang giao thu ngan vien mang di
thu chua tra ve quay, nhan vien thu tien -Lai quay in them bien nh4n thanh toan de
thu tien khach hang. BO phan quan 1)'T thu tien phai thu hoi bien nhan thanh toan
da 14p, dong dau "Da thu tai quay", ltru tar 01 nam va thuc hien 114 theo quy
dinh.
6. Truong hop khach hang thanh toan trUng lap cho mot hoa don, tiry tinh hinh
thuc to cac TCTDL lira chon mot trong hai hinh thirc sau:
a) Hoan tra 14i tien dal thu thira cho khach hang.
b) Thong bdo cho khach hang va chuyen so tien thu thira bu tit cho Ma don phat
sinh cua cac kST tiep theo (neu dugc sty chap thuan cua khach hang).
7. Trueng hop khdch hang thanh toan qua ngan hang:
a) Phai bao quan hod don, da lieu hoa don, bang ke, cac chUng tir c6 lien quan.
Thuc hien dung trinh nguyen the giao, nhan hod dan, chiing tix:
- vii nhang khach hang 1c)"/ ket thanh toan bang hinh thuc UNT: Sau khi
tiep nhan bang ke lid hod don, du. lieu hoa don, thu ngan vien (bO phan kinh
doanh) phai lap UNT va bang ke kern theo (theo quy dinh cua ngan hang), nOp
cho 1)0' phan TCKT.
- Doi v6i nhimg khdch hang thanh town bang sec chuyen khoan: Sau khi cid
nhan sec, thu ngan vien viet bang ke Op sec kern theo to sec nOp cho bO phan
TCKT.
- Doi veri khach hang la co quan, doanh nghiep thanh toan bang hinh thirc
chuyen khodn, chua thanh toan tien dien nhung can c6 h6a don de lam chdng tir
nop ngan hang, Kho bac, nha nuov, thu ngan vien c6 the giao hoa don cho khach
hang sau khi da nhan giay bien Wan da giao hoa don cho khach hang de lam co
so doi chirng va thu ng.
b) Hang ngdy, bO ph4n TCKT c6 trach nhiem giao dich vai ngan hang de n'Op
sec, UNT (nhan tir bO phan kinh doanh) va nhan chung tir "bdo c6", so phu

97
Quy trinh Thu viz Theo dal no' tien dien

(nhan tir ngan hang). D'ong tiled 14p bang Ice khach hang da tra tien gcri cho ba
phan kinh doanh de xoa ng.
Chuang IV. Quyet toan so tien phai thu va so du' my

Dieu 9. Thtrc hien quyet toan tien dien

1. Can dr cdc loci bang ke phat sinh ng trong thang thgc hien guy& toan s6 tien
thirc thu theo timg loaf phat sinh hang ngay, hang thang, hang nam.
2. Chuyen bang ke, chirng tir thu cho b6 phan chOm xoa. ng (b6 phan kinh
doanh) ya b6 phan TCKT (de theo dol).
3. D6i chi6u s6 tien thu tren bang ke \Tod b6 ph4n quan 1.)"7 tai khoan thu tien dien
thu6c Phong TCKT.
Dieu 10. Quyet toan so tien phai thu hang thang
Hang thang, b6 phan guy& toan tien dien phai tinh toan s6 tien phai thu theo
tirng khoan lien neu a Dieu 1 &la Quy trinh nay theo cong thirc sau:
TPT = DDK TPS
Trong do:
TPT : T6ng s6 tien phai thu trong thang
DDK S6 du ng dOu kST (du ng cua cac thang truac chuyen sang thang
nay)
Tps : T6ng s6 tien teen cac hod don trong thang (Ice ca s6 tien dugc
dieu chinh do fray 1)6, 14p 14i, truy thu va thoai hoan hoa don
trong thang)
Dieu 11. DOi chieu va kiem tra so hach toan
Hang thang, can dr vao cac bang ke h6a don, bang ke huy b6, 14p lai, truy thu va
thoai hoan; chimg tir thu; bang ke theo dOi ng...,b6 ph4n quyet toan tier' dien (b6
ph4n kinh doanh) dia. Dan vi phai thirc hien doi chieu va kiem tra so lieu hach
toan cac loci tien, nhu: so phai thu, so thu dugc, so dung vai b6 phan quan 17
thu lien va b6 ph4n cham xoa ng don vi, dam bac) so lieu chinh xac, kip thai
va khop diing gifra cac b'a phan. S6 du ng cu6i kST dugc tinh theo cong thirc :
DCK = TPT TTD
Trong do:
DCK SO' du cu6i kS7 (cu6i thang)
TPT : T6ng s6 tien phai thu trong thang
TTD : T6ng s6 tien thu dugc trong thang
Dieu 12. TS, le thu tien dien

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 Quy trinh Thu va Theo d5i no. tien dien

TS/ le thu tien dien hang nam phai dat > 99,7%, tS7 le nay dugc xac dinh theo
cong tilde sau:
TS, le thu tien dien = TTD/(DDK + TPS DTN TP55 DCS)
Trong d6:
TTD : T6ng se) tien thu dugc trong thdng
DDK : Se) du ng dau kS7 (du ng cUa cac thang trud(c chuyen sang thang
nay)
Tps : Tang s6 tien tren cac hod don trong thdng (ke ca s6 tien dugc
dieu chinh do huy bo, ljp lai, truy thu va thodi hoan hoa don
trong thang)
TpS5 : T6ng se) tien tren cac hod don dm 05 (nam) ngay cu6i thang (ke
ca so tien dugc dieu chinh do buy 1)6, leap lai, truy thu va thodi
hoan hoa dan trong thang)
DTN : S6 du ng thuy nOng trong han hoac qua han nhung dugc xac dinh
do nguyen nhan 136 tri ngan sach cua chinh quyen dia phuang
Dcs : S6 du ng chieu sang do nguyen nhan 13,6 tri ngan sdch cua chinh
quyen dia phuang

Clurceng V. Quin 157 boa dun va viec thu, nop tien dien
Dieu 13. H6a dan tien dien phai dugc quan 1)'T chat the nhu tren mat. Khi giao
nhjn di) lieu h6a don, Wen nhjn thanh toan, hod don, phai kiem tra,k)'inhjn vao
Nen ban hoac so va quyet toan so hod dan da giao, so hod don da thu va so hod
don chua thu.
Dieu 14. Xir157 mat hoa do'n, hien nh4n thanh toan, chir lieu hoa do'n
1.Ngueri quan, b'T, hm trirc tier) hod dan, Nen nhjn thanh toan, du lieu hod
dan neu de mat phai boi thuong so lien bang dung so tier' ghi tren hod dan bi
mat, dong tiled c6 trach nhiem trinh bdo lanh dao Dan vi va co quan bao ve phap
lujt.
2. Neu xac dinh dugc so boa dan, bien nhjn thanh toan, dir lieu hod dan bi mat
ma chua thu dugc tien cda khdch hang thi dan vi can dr vao Wen ban xac nhan
chua n6p tien cUa khach hang lam thu tuc in lai hoa don, Nen nhjn thanh town
da mat de thu tien. Khi nhjn dugc bdo cdo da thu dugc tien cua khach hang, dan
vi kiem tra va c6 trach nhiem hoan tra so tien thu dugc cho nguOi dal n6p tien
boi thuong.
Dieu 15. Yeu c'au trong viec quail IST hoa do'n
1. Khong thu tien cua khdch hang n'eu khong c6 boa dan, bien nhjn thanh toan
theo quy dinh. Phai giao hoa don tien dien, bien nhjn thanh town cho khdch hang
khi khdch hang da tra du tien dien ghi teen hoa don, Nen nhjn thanh town.

99
Quy trinh Thu va Theo d5i na tien din

2. KhOng toy sira china hoa don tien dien, bien nhan thanh toan. Khong sir dung
hod don da thanh ly, ho4c hod don, bien nhan thanh toan khong phai dm don vi
phat hanh de thu. Twang hop h6a don da thanh ly neu khdch hang &Ong y tra
tien thi sir dung h6a don GTGT (khong phai hoa don tien di'en) de thu tien va
hach toan vao thu nhap khdc theo quy dinh cua Bg Tai chinh.
3. Khong giao hoa don, Nen nhan thanh toan tien din cho nguii khdc thu hg.
4. Khong sir dung so tien thu dugc vao bAt cir muc dich nao.
5. KhOng toy bien nhan tam thu so tien phai thu trong h6a don, bien nhan thanh
town tier' di8n.
6. Khong dugc luu giix h6a don, bien nhan thanh toan va tien thu dirge qua thOi
gian quy dinh dia TCTDL.
Dieu 16. Quin 11S, tien mat
1.Thu ngan vien phai ngp het so tien da thu dugc vao ngan hang (hoac quy cua
Don vi) theo dung the:6 gian quy dinh cua TCTDL.
2. Thil quy (neu co) phai ngp het so tien da thu dugc vao ngan hang theo quy
dinh cua TCTDL.
3. Hang ngay bg phan quan ly thu tien din phai kiem tra, dgi chieu: S6 h6a don
da giao (nhan), so hoa don da. thu, so Ma don chua thu, so tien da ngp ngan hang
(hoac quy) cua tirng thu ngan vien. Rieng doi vai viing sau, viing xa, cac
TCTDL c6 the quy dinh tiled gian kiem tra, dgi chieu cac so lieu tren nhung < 03
ngay.
Neu so tien da ngp cua thu ngan vien Ong voi s6 tien teen cac hoa don chua thu
dugc khong bang tong so tien tren cac h6a don da giao cho thu ngan vien, di thu
thi bg phan quan thu tien phai chirc kiem tra ngay. Neu nhO ban so tien tren
cac hoa don da giao cho thu ngan vien thi thu ngan vien phai ngp so tien con
thieu, ding thoi bdo cdo lanh dao Don vi de c6 bien phap chan chinh va xir ly sai
pham (neu co).
Dieu 17. Trach nhiem cua Minh dao Don vi Dien lox
Hang ngay, lanh dao Don vi phai danh gid ket qua thu tien die‘n, to chirc kiem tra
dinh kY holac dgt xuat va co ngay cac bi8n phap de, doc thu tien din ding nhu
xir lY kip th6i cac sai pham (neu co). Truing hop de xay ra sai pham tai don vi,
lanh dao don vi phai chiu cac hinh thtrc ky luat theo quy dinh cua Phap luat va
cua EVN.
Chuang VI. Theo doi no. va xitlIST no• kilo doi

Dieu 18. Theo d5i chAm xoi my

1. Hang ngay, bo phan theo doi ng thgc hien ghi no, cham no, xod ng cua tirng
khach hang tren chuong trinh CMIS.

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 Puy trinh Thu va Theo d5i no' tien dien

2. Lap danh sach khach hang con ng tien dien qua tiled gian cho phep de chuyen
Ix) phan xir ly doi no lam thil tijc tam ngUng cap dien theo quy dinh cua BO
Cong Thuang ve dieu kien, trinh tg va thU tgc ngUng, giam mirc cung cap dien.
3. Hang thang, 1DO phan theo doi ng thgc hien th'Ong ke s('') "du no, du có" cua
khach hang.
4. Quan 1y chat the cac chirng tir thu tien va luu trir khoa hoc de dap Ung kip
theri viec thanh tra, kiem tra.
Dieu 19. Tilting ke so "du' no., du• có" cua khach hang
1.ThOng ke so phat sinh ng, s'6 phai thu, so da thu dugc, se; du ng, s6 du có cua
khach hang theo tUng loai phat sinh va theo tong thang, quy, nam.
2. DOi chieu \Teri 1DO phan thu tien, phong TCKT.
3. Liet ke danh sach khach hang có so "du ng".
4. Liet ke danh sach khach hang co. s6 "du có" (do khach hang chuyen tien nhieu
hon so tien khach hang phai thanh toan).
5. Hang quy, thgc hien doi chieu cong no va lap bier' ban xac nhan ng d6i voi
nhimg khach hang ng > 50 trieu dong khong ke kST hoa don cuoi cung cua quy
phat sinh ng.
6. Hang nam, thgc hien kiem ke so du ng theo so sach voi s'(') hod don ton thu va
so du ng thgc te. Doi ydri tong khach hang k)'T ket hop 'Tong mua ban dien ngoal
muc dich sinh hog con no tien dien qua thei gian cho phep phai lap 'Dien ban
xac nhan no tai the diem 31/12.
7. Dinh kST hang thang, quy, nam thirc hien doi chieu, xac nhan cong no glib 1DO
phan kinh doanh (bO phan thu ngan) va bO phan TCKT, lap bang can doi cong
no theo quy dinh ke toan.
8. BO phan TCKT có trach nhiem ph"(Si hop yai 13,0 phan kinh doanh kiem tra
dinh kST hoac dOt xuat viec theo doi chi tiet cong no, to chirc thanh tra, kiem tra
viec xac nhan no, dac biet voi khach hang no > 02 hod don.
Dieu 20. Phan tich nguyen nhan so dtr tien dien
1.BO phan quan ly thu tien lap bao cao tinh hinh thanh toan va phan tich cac
loai thu va cac loai no, so tien thu dugc, so tien con no, nguyen nhan no, thefi
gian no, so luting Ma don ton (kern theo chi tiet ng cua tong khach hang),...
2. Phan tich so du no theo cac tieu chi:
a) So ng kho dOi. Trong do:
- No khong có kha nang thanh toan, du 116 so thanh ly (có bang Ice chi tiet khach
hang).
- Ng day dua (tam then khoanh ng) khong du ho so thanh ly (có bang Ice chi tiet
khach hang).

101
Puy trinh Thu va Theo d5i no'

b) S6 no cua cong ty thu nong.

c) Ng luan chuyen tip tuc thu vao thang tip theo.
Dieu 21. Xir 1ST no kilo doi
1.Khoan ng phai c6 chimg tit gOc, c6 d6i chi6u xac ,nh4n cua khach hang ng ye
so tien con ng, bao HDMBD, cam, ket ng, doi chieu cong no, doi chieu
cong ng (-air tru6ng hgp khOng c6 chil the HDMBD de doi chieu) va cac chimg
tix khac. Cac khoan khong du can dr xac dinh la ng phai thu theo quy dinh nay
phai x r ly nhu mot khoan ton that.
2. Can cu xac dinh là khoan ng phai thu kho doi
a) Ng phai thu da qua han thoi han thanh town ghi tr'en HDMBD, cac kh6 u6c
vay ng hoac cac cam ket ng khac.
b) Ng phai thu chua den thi han thanh toan nhung khach hang ng là to chdc
kinh to (cac cong ty, doanh nghiep to nhan, hop tac xa, to ,chUc tin dung...) da
lam vao tinh trang pha san hoac dang thu tuc giai the; khach hang no la
ngued mat tich, 1)6 teem, dang bi cac co quan phap lulat truy to, giam giir, xet
dang thi hanh an hoac da chet.
Tren co s& phan tich ng theo cac dOi tugng tren, sau khi da da thuc hien moi
bien phap thu hoi ng van khong thu dugc, cac TCTDL phai thgc hien viec theo
d'Oi va xir ly ng kh6 doi theo quy dinh cua Nha Duck.

102
 Quy trinh qucin 135 dich vu ban le dien nang

PHAN THL7 TAM

QUY TRINH QUAN LY DICH VU BAN LE HIEN NANG

Chuang I. NOi dung dich vu ban le dien nang
Dieu 1. Phum vi dp dung DVBLDN
DVBLDN dugc dp dung tai cac dia phuang có du cac dieu kien phu hop de thuc
hien "Dich vu ban le dien nang" do CTDL/DL quan ly ban le dien trgc tiep den
cac khdch hang sir dung
Dieu 2. Dieu kien Ben nh4n DVBLDN
Ben nhan dich vu phai bao dam ddp ung cac dieu kien sau:
1.Co don tu. nguyen nhan lam dich vu, mL don Phu luc 1 cua Quy trinh nay;
2. Co du sire khOe thirc hien cong viec lam dich vu;
3. Cd nhan truc tiep thgc hien cac cong viec dich vu phai có trinh dO van hod tOi
thieu: tot nghiep trung hoc ph6 thong (d6i voi khu vuc thanh ph6, thi xa, thi tran,
thi tir, cac xa thuOc khu virc d6ng bang); tot nghiep trung hoc co. Si
e (d6i vori cac
xa mien nUi, viing sau, vung xa va hai dao);
4. Co kien thirc ve quan 132 van hanh, an toan dien va quan ly kinh doanh dien
nang do CTDL/DL kiem tra va xdc nhan;
5. DOi voi cac ca nhan khi tham gia nhan lam cac cong viec dich vu lien quan
den an toan dien phai có trinh dO chuyen mon ye dien, the an toan dien co bac an
toan phi hop;
6. Khong phai la CBCNV dang lam viec tai Ben thue dich vu;
7. Thgc hien 1(.)'r quy, dat coc bang tien hoac bao lanh theo quy dinh tai Dieu 4
Quy trinh nay.
Dieu 3. Noi dung cong viec nh4n lam dich vu
1.Ghi chi s6 cong to dien;
2. Thu, nOp tien dien va thanh guy& toan tien dien, Nen nhan thanh toan/hoa
don tien
3. TuS/ thuOc tinh hinh thuc te, Ben thue dich vu có the thue Ben nhan dich vu thgc
hien mot s6 not dung cong viec phuc vu cho cong tdc DVKH va quan 1)"/ van hanh
luoi dien ha ap:
a) Tham gia treo, thdo cong to dien;
b) Tham gia kiem tra cong to dien;
c) Tham gia kiem tra viec sir dung dien theo HDMBD;
d) Tham gia tuyen truyen cac bien phap sir dung dien an toan va tiet kiem dien

103
Quy trinh quail lf) dich vu ban le dien nang

tai khu vvc dugc giao lam dich vv;

e) Tham gia thvc hien phat quang hanh lang tuyen va bao ve tai san luoi dien
trong khu vvc dugc giao lam dich vv;
f) Tham gia gia co cot, mong cot, lap va bO sung tier) dia cua hied ha ap;
g) Tham gia thao, lap, thay the sir ha ap va cac phi kien; lap xa bi nghieng, lech;
thay the, dau not duZIng trvc ha ap dat yeu cau de &rig dien;
h) Cac cong viec khac phvc vv cho cong tac DVKH va guar' ly van hanh 1u6i
dien ha ap khong trai v6i quy dinh cua phap luat va EVN.
Khi thirc hien cac not dung cong viec tren, Ben nhan dich vv phai chap hanh
&mg nhang quy dinh cim Quy trinh kinh doanh dien nang, Quy trinh k5. T thuat an
toan dien, Quy trinh quan 17 van hanh 1u6i dien ha ap va cac quy dinh khac cUa
phap luat va Ben thue dich vu
Dieu 4. Bac) dam thtyc hien hcrp dOng
1.Can cir vao dieu kien, kha nang thvc to cila Ben nhan dich, vv, hai ben thod
thuan viec ap dung mot trong cac hinh thirc: quy, COC bang tien, bap lanh
de bac) dam thirc hien hgp &mg.
2. Gia tri bao dam thirc hien hop dOng > 1,2 lan gia tri hoa don tien dien do Ben
thue dich vv giao cho Ben nhan dich vu thu tien dien m'cli dot va < 1,2 lan gia tri
tien dien binh quan 01 thang (tinh theo 03 thang truck thed diem 1([ hgp &rig
dich vv cua khu vuc lam dich vv).
3. Can dr mirc tang doanh thu tien dien thirc to tai khu vvc thue dich vv, sau 06
thang/01 lan hoac khi ca quan quan 1)'/ Nha nuoc c6 tham quyen dien chinh tang
gia ban dien, Ben thue dich vv c6 the dieu ,chinh so tien bao dam thvc hien hop
&Ong theo nguyen tac neu tai khoan 2 Dieu nay. Ben nhan dich vu nhan bien
nhan/hod dan tien dien c6 gia tri tOi da bang 95% gia tri bao dam thirc hien hop
&Ong.
4. EVN khuyen khich cac CTDL/DL uu tien sir dung hinh thirc "1“/ quy" hoac
"dat coc bang tien". Viec ap dung cac hinh thirc bao lanh theo quy dinh cua luat
dan sir do Ben thue dich vv va Ben nhan dich vu thoa thuan. Bao lanh bao dam
thirc hien hop dOng la bao lanh vo dieu kien, khOng huy ngang, c6 hieu lvc lien
tvc trong suot thoi gian thirc hien Hop &rig.
5. Tru6ng hop hop dOng dich vv da thvc hien xong, dugc cham dirt va khOng
tranh chap, hai ben khong 1(T tiep hgp dong dich vv, Ben thue dich vv c6 trach
nhi'em lam ngay cac thu tvc de giai toa bao dam thirc hien hop &Ong cho Ben
nhan dich vv.
Dieu 5. Thanh town va hach toan tien dich va
1. Thanh toan tien dich vu
a) Tien dich vu thanh toan cho Ben nhan dich vv

104
 Quy trinh quern if) dich IT ban le dien Wing

- Tien do Ben nhjn dich vu thirc hien cac cong viec theo hop 'Jong DVBLDN
der 1()", ket.
- Cac chi phi phat sinh ngodi hop &Ong DVBLDN do Ben nil:an dich vu thirc
hien theo yeu cau ciia Ben thue dich vv, bao x‘ang xe, ye tau xe; cook qua
pha, do; then thoai; bao 116 lao (neu co). Cac chi phi nay khong vugt qua
quy dinh hien hanh dm B6 Tai chinh.
b) Tien dich vu dirge xac dinh tai phv lvc dm hop dOng DVBLDN va thod thujn
cita cac Ben tren ca so( gan chi tieu clanh gia hieu qua cong viec cu the hang
thang vai ket qua thirc hien cac cong viec dich vv.
c) Truang hop Ben nhjn dich vu khong hoan thanh cong viec nhu hop dOng
DVBLDN der ky, do 18i cua. Ben nhjn dich vv, Ben thue dich vv có quyen giam
tien cong va yeu cau Ben nhjn dich vu b6i thuOng thiet hai.
d) Twang hop Ben nhjn dich vu hoan thanh vtrat cong viec nhu hop dOng
DVBLDN der 1(7, Ben nhjn dich vu có the duac Ben thue dich vu thanh toan
tang them tien dich vu (theo he so dieu chinh tien cong dich vu).
e) Ben thue dich vu thanh toan 100% tien dich vu sau khi Ben nhjn dich vu hoar'
thanh tat ca. khoi Luang cong viec theo thirc te.
2. Hach toan chi phi thue DVBLDN
a) Chi phi thue DVBLDN duvc hach toan vao chi phi gia thanh SXKD dien khi
TCTDL thue DVBLDN thtrc hien cac cong viec (ho4c mot phan cong viec) quy
dinh tai Dieu 3.
b) Chi phi thue DVBLDN duac sir dung tir quy tien luting SXKD dien trong
truerng hap cac cong viec (ho:dc mot phan cong viec) thue DVBLDN quy
tai Dieu 3 Quy trinh nay, dal dugc tinh trong dinh mirc lao d6ng tong hap de
de)(de
dinh lao d6ng dinh mirc, don gia tien luang/qq tien Luang SXKD dien cua
TCTDL.

Chuvng II. Hop ding dich vu ban le dien nang

Dieu 6. Hop diing dich vu ban le dien nang
1.N6i dung hap dOng DVBLDN &Ric thirc hien theo quy dinh cua B6 lujt Dan
str, cac quy dinh cua phap lujt lien quan va duac huOng dan tai Phu Luc 2 dia.
Quy trinh nay.
2. Ngodi cac quyen va nghia vu dm Ben thue dich vu va Ben nhjn dich vu duac
quy dinh trong hop &mg DVBLDN, Ben thue dich vu chiu trach nhiem truck
phap lujt ve viec lira chon, sir dung Ben nhjn dich vu va vi pham phap lujt cua
Ben nhjn dich vu do loi dm Ben thue dich vu gay ra.
3. Ben thue dich vu va Ben nhjn dich vu có the thod thujn them ve quyen va
nghia vu khac chua duac neu trong mau hap dong DVBLDN nhung khong duac
trai voi quy dinh cua phap lujt va Quy trinh nay.

105
Quy trinh quail lj; dich vu ban le dien nang

Chuang III. Kiem tra va xii IST vi pham

Dieu 7. Kiem tra, giam sat

1.Ben thue dich vu va Ben nhan dich vu ding c6 trach nhiem kiem tra, giam,sat
lll nhau trong viec thirc hien cac cong viec dich vu da thoa thuan tai hop &rig
DVBLDN, nham phvc vu tot khach hang mua dien ciia Ben thue dich vv.
2. EVN, TCTDL c6 quyen kiem tra hoat dOng cila Ben nhan dich vv di lien
quan den cac cong viec dich vu ma Ben thue dich vu cid' thue thirc hien.
3. Ben thue dich vv, Ben nhan dich vu va khach hang sir dung dien ding phi
hop, kiem tra viec thvc hien HDMBD da" 147 gift Ben thue dich vu va khach
hang sir dung dien.
Dieu 8. Xii 1S7 vi pham
Cac dOi Wong lien quan neu vi pham quy dinh cua Quy trinh nay se bi xir 1 ,
theo hop dOng dich vu da. kY.

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 Quy trinh quart lj) dich vu ban le dien nang

Phu lye 1:
CONG HOA XA HOT CHO NGHIA VIET NAM
Di)c lap - Tu. do - Hunh phtic

DON DE NGHI NHAN DICH VU BAN LE DIEN NANG

Kinh
1.Tmeng hop la ca nhan :
- HO khdu thuOng tru tai •
- Ch6 ey hien tai:
- SO chtrng minh thu• nhan dan: ; Cdp ngay: ; Tai•
- Dien thoai: ; Fax: ( neu co) email
2. Tru•Ong hop la to chirc:
- Dia chi: Dien thoai: ; Fax: email
- Tai khoan s6: tai Ngan hang:
- Ma s6 thue:
- Dai dien theo phaplu4t la Ong (Ba) •
Gidy phep (Quyet dinh) thanh 14p s6 • ngay thang nam 20 .....
cua (hoac DangV kinh doanh so: ngay thang nam
cua
Dai dien theo uy quyen la Ong (Ba) • Gidy ity quyen so
ngay thang nam 20
3. NOi dung nh4n lam dich vu ban le dien nang:
❑ Ghi chi so cong to dien
❑ Thu, nOp tien dien va thanh quyet town h6a don tien dien
❑ Tham gia mot so cong viec lien quan den quan 13'7, kinh doanh ban dien
doi ludri dien ha the.

(4)116 so kern theo:

, ngay thang nam

Dui dien Ben lam dich vu
(kY, ghi ro ho va ten)

107
Quy trinh quail l.) dich vu ban le dien tieing

HU'ONG DAN
(1): Dung trong truemg hop Ben nhan dich vu là ca. nhan;
(2): Dung trong tnxeyng hop Ben nhan dich vu la cac to chirc;
(3) NOi dung nhan dich vu
(4) Ho so Ben nhan dich vu kern theo:
a. Truemg hap Ben nhan lam dich vu thuc hien not dung: Ghi chi se; Thu, nop va guy& toan
hoa dun tien dien:
- Bang tot nghiep PTCS hoac Bang tot nghiep PTTH (Ben nhan dich vu là ca. nhan).
- Giay phep (Quyet dinh) thanh lap hoac Giay chi ng nhan clang 14 doanh nghiep (Ben nhan
dich vu la cac to chirc).
- Thirc hien 14 quy, dat coc bang tien hoac bao lanh.
b. Trueyng hap Ben nhan lam dich vu tham gia them mot se not dung cUa cong tac quanK van
hanh lued dien ha ap:
- Ngodi Giay tey quy dinh 6. ten, Ben nhan lam dich vu cung cap chirng chi hoac bang tot
nghiep chuyen nganh ve dien va the an toan dien có bac an toan phu hop doi veri cac ca nhan
tham gia lam them mot hoac mot so cong viec lien quan den an toan lcS'T thuat dien.

108
Quy trinh quail ly dich vu ban le din ncing

Phu lye 2: Mau ho•p thing dich vu ban le dien 'tang

(Ban hanh kern theo Quy trinh qua n ly dich vu ban le dien
- nang)

LONG HOA XA HOI CHU NGIIIA VIET NAM

Dec lap — Ttr do — Hanh phtic

, ngdy thang nam

MP BONG
INCH VU BAN LE DIEN NANG

Gifra
CONG TY HIEN LifC/DIEN
(Ben thue dich vu)

va

(Ben nh'On dich vu)

So Hop thing:

109
Quy trinh quan lj) dich vu ban le dien nang

LONG HOA XA 110I CHU NGHIA VIET NAM

DOc 14 - Tu• do - Hanh philc

HAP BONG DICH VI; BAN LE BIEN NANG

S6. CTDL/DL /HDDVBLDN ngdy thang nam 20
Can dr BO lu'at Dan sv ngdy 24 thang 11 nam 2015;
Can dr Luat Dien lvc ngay 03 thang 12 nam 2004; Luat sera d'Oi, b6 sung mot so
dieu cua Luat Dien lvc ngdy 20 thang 11 nam 2012;
Can dr Quy trinh kinh doanh dien Wang cila Ben thue dich vv;
Can dr dun de nghi nhan lam lam dich vu dia va nhu cau, kha nang dia. hai
Ben;
Horn nay, ngay .... thang .... nam 20 ...... tai , chung toi a3,m:
I. BEN THUS DICH VTJ• (sau day goi tat la Ben A)
Dai dien là Ong (ba). Chirc vu•
Theo van ban us/ quyen so• ngdy
Do 'Ong (ba) Chirc vv 14
Dia chi•
SO dien thoai• SO Fax• Email•
Tai khoan so: tai Ngan hang•
Ma so thue•
II. BEN NHAN DICH VVJ• ( sau day goi tat la Ben B)
1.Tru.e.ng hop la ca nhan :
- Ch6 O. hien tai.
- HO kh'au thtrerng trill tai:
- SO chirng minh thu nhan dan: ; Ch ngdy: ; Tai•
- Dien thoai: ; Fax: ( neu co) email
2. TrtrOng hop là to chirc:
- Dia chi: Dien thoai: ; Fax: email
- Tai khoan so: tai Ngan hang:
- Ma so thue:
- Dai dien theo phap luat la Ong (Ba) :

110
 Ouy trinh quan ly dich vu ban le dien nang

Gidy phep (Quyet thanh lap se) ngay thang nam 20 .......
cua (hoac Dang ky kinh doanh ngay thdng nam
cua
Dai dien theo uy quyen la Ong (Ba) • Gidy uy quyen so •
ngay thdng nam 20
Ben A va Ben B ding nhau thOng nhdtV ket hop &Ong dich vu ban le dien nang
v6i nhitng dieu khodn du6i day:
Dieu 1. Noi dung cong viec thue va nh4n dich vu.
1. Ben A thue va Ben B d'Ong y nhan lam dich vu bdn le dien nang, v6i cdc cong
viec cu the nhu sau:
a) Ghi chi so cong to• dien do Ben A giao theo Lich trinh va quy dinh cua Ben A;
b) Thu, nOp tien dien va thanh quyet toan hoa dcm/bien nhan thanh toan tien
dien do Ben A giao theo lich trinh quy dinh cud. ben A;
c) Cdc cong viec khdc:
- Tham gia

- Phi hop

2. Dia ban Ben B thgc hien not dung cong viec tai: (xa, phueng, thi tran)
, huyen (quan) , tinh (thanh phO)
Dieu 2. Bien phap ban dam thkrc hien hop dtmg
1. Bien phap bdo dam thgc hien hop dung la hinh thirc: (195 qu9/c10 t coc bang
tien/bao lanh)..., cu the nhu sau:
a) Gid tri ky qu-y/d'at coc bang, tien/bdo lanh tuSi theo dieu kien va khd nang a
Ben B &roc xdc dinh: > 1,2 lan gia tri h6a don ma Ben A giao cho Ben B thu
m6i dot, < 1,2 ldn gia tri tien dien binh quan 01 thang (tinh trong 03 thang tax&
tiled diemV hop dong dich vu o khu vtxc nhan lam dich vu).
b) Trdch nhiem cua cac ben: (tit.), trtthng hop chon not dung phdn (0, hoac
(iii) de dtra vao hop ciong)
(i) DJ/ voi trtthng hop V quy:
- Ben B nOp cho Ben A bd.°, lanh dux hien hop dung do ngan hang phat hanh
vai gid tri thoa thuan tai diem a khodn 1 Dieu nay.
- Bdo lanh thgc hien hop dung phai vo dieu kien, khong hily ,ngang va Ben B
phai duy tri bdo dam thuc hien trong suot then han dm hop dong nay.
- Trong qud trinh thgc hien dich vu, nett Ben B vi pham nglifa vu thanh quy&
toan hod dan/bien nhan thanh toan tien dien cham so vai quy dinh cua Ben A
hoac cham thanh town tien boi thuorig, tien phat theo thod thuan tai Hop &Ong

111
Quy trinh quan ly dich vu ban le dien ming

nay tir ngay tr& len, thi Ben A c6 quyen yeu cau Ngan hang (noi Ben B
ky quy) trich tien k.S'T quy cua Ben B de thanh toan so tien Ben B chua Hop
sau khi trir chi phi Ngan hang. De tiep tuc thirc hien cong,viec dich vu, Ben B
phai b6 sung du so tien quy neu tai diem a khoan 1 Dieu nay.
- Ben B nhan boa don/bien nhan thanh toan tien dien de thu moi dot c6 tong
gia tri bang 95% gia tri bao lanh thirc hien hop &rig.
Dinh kY 06 thang/01 tan hoc khi co quan guar' 1T Nha nuoc c6 tham quyen
diet' chinh tang gia ban dien, Ben A c6 the,dieu chinh mirc quy. Neu den
theri han Ben A da thong bao cho Ben B dieu chinh mdc tier' 1(3'T quy ma Ben
B chua thirc hien thi van phai dam bao dUng thgi han hoan thanh tY le thu
n'Op tien dien da thoa. thuan tai hop &Ong nay va chiu chi phi di lai phat sinh.
(ii) Doi voi trtcong hop crOt coc bang tien:
- Ben B m)p, tien vao tai khoan dm Ben A veri gia tri th6a thuan tai diem a
khoan 1 Dieu nay.
- Trong qua trinh thine hien dich vu, neu Ben B vi pham nghia vu thanh quyet
toan hoa don/bien nhan thanh toan lien dien cham so vai quy dinh dm Ben A
hoc cham thanh toan tien boi thu mg, tien phat theo thoa thuan tai hop, dong
nay tir ngay tro. len, thi Ben A c6 quyen khau trir tien coc so tien ma
Ben B chua nop. De tiep tuc thirc hien cong viec dich vu, Ben B phai bo sung
du so tien dat coc neu tai diem a khoan 1 Dieu nay.
- Ben B nhan s6 h6a don/bien nhan thanh toan tien dien de thu moi dot c6 tong
gia tri bang 95% gia tri d'at coc.
- Dinh kY 06 thang/01 lan hoc khi co quan quan 1)'/ Nha nugc,c6 tham quyen
dieu chinh tang gia ban dien, Ben A c6 the dieu chinh mirc tien d4t coc. Neu
den thai han Ben A da thong bao cho Ben B dieu chinh mire tien dat coc ma
Ben B chua thirc hien thi van phai dam, bao dung thed han hoan thanh tY le
thu nOp tien dien da thoa thuan tai hop &Ong nay.
(iii) Doi voei trtrang hop bao Minh:
- Ben B chuyen cho Ben A van ban Ocbao lanh thgc hien nghia vu thanh toan
cho Ben B veri gia tri thea thuan tai diem a khoan 1 Dieu nay.
- Mire bao lanh theo cac van ban bao lanh dinh kem hop dong nay.
- Ben B nhan so Ma don/bien nhan thanh toan tien dien de thu m6i dot c6 tong
gia tri bang 95% gia tri bao lanh.
- Trong qua trinh thirc hien dich vu, neu Ben B vi pham nghia vu thanh quyet
toan hoa don/bien nhan thanh toan tien dien chasm so Wei quy dinh dm Ben A
hoc cham thanh toan lien boi thueng, tien phat theo thoa thuan tai hop dong
nay cham tir ngay tr& len, thi Ben A c6 quyen yeu cau Ben bao lanh
thanh toan thay cho Ben B. De tiep tuc thirc hien hop (long dich vu, Ben B
phai c6 van ban cam ket bao lanh moi voi mdc bao lanh da th6a thuan tren.
van ban bao lanh phai dugc dinh kern theo hop &Ong nay.

112
 Ouy trinh quan 1); dich vu ban le dien Wang

- Dinh ky 06 thang/01 Ian hoac khi co quan quan lY Nha nu& c6 tham ,quyen
dieu chinh ban dien, Ben A c6 the chinh bao lanh. Neu den thai
Ilan Ben A da thong bao cho Ben B dieu chinh mirc bao lanh ma Ben B chua
thgc hien thi Ben A diet' chinh so lacing hoa don/bien nhan thanh toan tier'
dien moi dqt giao cho Ben B theo th6a thuan tren day va Ben B van phai dam
bao dUng thoi han hoar' thanh tY le thu n6p tien dien da thod thuan tai hop
&Ong nay.
Dieu 3. Tien dich vu va phtrung thfrc thanh toan.
1. Tien dich vu Ben A tra cho Ben B theo phuong phap tinh tien cong cho Ben B
tai phu lac kern theo Hgp Tong nay, bao
a) Tien dich vu do Ben B thgc hien cac cong viec theo hop d6ng g6m: Ghi chi
so cong to dien; Thu, n6p tien dien va thanh quye't toan hoa don/bien nhan thanh
toan tier' dien.
b) Tien cong phu them do Ben B thgc hien mot s6 not dung cua cong the dich vu
khach hang va guar' IY van hanh luai dien ha ap
c) Cac chi phi phat sinh ngoai hop Sing do Ben B thgc hien cac yeu cL dm Ben
A, bao xang xe, ye tau xe; cuarc qua pha, do; dien thoai; trang bi bao ho lao
d6ng.... (neu co). Cac khoan nay khong vuot qua quy dinh hien hanh cua B6 Tai
chinh.
2. S6 tien dich vu teen do Ben A va Ben B thoa thuan teen co so' g'an v6ri kh6i
luting va chat luting cong viec thgc to thgc hien cac cong viec dich vu trong
tirng thang.
3. Tien dich vu, dugc thanh toan bang (Wen mat hoac chuyen khoan)
inoi thang 01 lan nhung <15 ngay ke tir ngdy hai ben hoan tat viec quyet toan
tien dien thu n6p trong thang.
4., Dia diem thanh toan tien cong dich vu tai (Wei! thanh toan
bang tien mat).
Dieu 4. Quyen va nghia vu Ben A
1. Quyen cua Ben A:
a) Yeu cL Ben B chap hanh dUng nht-mg quy dinh trong quy trinh quan IY van
hanh va kinh doanh dien nang cua Ben A.
b) Yeu cL Ben B thgc hien cac cong viec dich vu thoa thuan tai Dieu 1 dm Hgp
(long nay dung theo quy trinh, quy dinh dm Ben A.
c) Kiem tra,, giam sat Ben B trong viec thgc hien cac Dieu khoan da thod thuan
trong hgp dong dich vu.
d)Dugc twang cac quyen lgi hgp phap do hoat cl6ng cua Ben B mang lai khi
Ben B thgc hien hop &rig nay.

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Quy trinh quan lj) dich 141 ban le din neing

e) Trong trueng hop Ben B vi pham nghia vu dugc quy dinh trong hop d6ng, thi
Ben A co quyen don phuong cham dirt Hop &Ong va yeu cau boi thueng thi'8t
hai
f) Trong truong hop cong vi8c dich vu khong dugc hoan thanh nhu da thoa
thudn do loi dm Ben B, Ben A c6 quyen giam tien cong va yeu cau boi thu6ng
thi'8t hai.
2. Nghia vu Ben A:
a) T6 chirc tap hudn, b6i hudn, sat hach Ben B ve cac quy trinh, quy dinh pan 13'T
van hanh, kinh doanh dien 'fang va cac quy dinh phap ludt c6 lien quan.
b) Cung cap thong tin, tai li8u lien quan va hirong clan sir dung cac trang thie't bi lao
&Ong can thiet cho Ben B de thkrc hi8n not dung cong vi8c da thoa thudn trong hop
&Ong nay.
c) Kim tra, giam sat Ben B trong vi8c thkrc hi8n cac cong vi8c dd. 14 k'8t trong
hop dong.
d) On dinh lich ghi chi s6 cong to. ,Trong tnr6ng hop ddc bit va can thi el t m6i
thay doi lich ghi nhung phai tao dieu kin cho Ben B va khdch hang ding din
ye vi8c thu tien diem
e) Giao bien nhdn thanh toan/hoa don tien din diing thei, gian quy dinh. Nhfing
sai sot do khi ldp hod don, Ben A phai chiu trach nhi8m. ye cac chi phi nay. Thkrc
hi8n quyet town bien nh'dn thanh toan/h6a don tien din v6i Ben B. Thanh toan
tien dich vu theo thoa thudn tai Dieu 3 dm Hop &rig nay.
0 Hoan tra tien ddt coc, cham dirt phong t6a tien 1‹.7 quy, chdm dirt bao 'drib sau
khi cac Ben cham dirt hop &Ong nay va cac Ben khong co tranh chap.
g) Chiu phat, b6i thugng cho Ben B khi vi pham nghia vu hop d6ng dich vu da
1<.7 ket.
h) Co trach nhi8m thong bdo vgi cac khach hang sir dung din ve vi8c Ben B
thgc hi8n mot so ding vi8c c6 lien quan den khach hang sir dung din theo pham
vi dugc giao lam dich vu.
Dieu 5. Quyen va nghia vu Ben B
1. Quyen ciia Ben B:
a) Duoc tham gia cac khod tap huan, b'6i hudn ve quan ly van hanh lugi din ha
ap va kinh doanh din ndng do Ben A to chirc theo not dung, pham vi cong viesc
cid th6a thudn tai Dieu 1.
b) Yeu cau Ben A cung cap, thong tin, tai li8u lien quan va hugng an sir dung
cac cong cu, thiet bi can thiet de thkrc hi8n cac not dung cong vi8c da th6a thudn
tai Dieu 1.
c) Yeu cau Ben A thanh toan tien cong theo ket qua hoan thanh thkrc t6 cong
vi8c dich vu thoa thudn tai Dieu 3 ciia hop dong nay.

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 Quy trinh quan if) dich vu ban le dien nang

d) Yeu cau Ben A ljp thU tuc hoan tra tien d4t coc ho;ac cham dirt bao lanh,
cham dirt phong toa k'Y quy sau khi chain dirt hop gong nay va cac ben khong c6
tranh chap.
2. Nghia vu ciia Ben B
a) To chirc thgc hiL not dung cong viec da thoa thujn tai DiL 1. Khong dugc
thgc hien cac cong viec khac ngodi not dung cong vi"& da them. thujn tai Dieu 1
dm hop &mg nay neu khong dugc sty dungy dm Ben A.
b) Thira nhjn va tuan thU cac quy trinh, quy dinh hiL hanh dm Ben A: Quy
trinh kinh doanh din nang, Quy trinh quan 1)'T van hanh, kyi thujt luoi din h4 ap
cua Ben A. Chiu tranh nhtem ye an toan ca nhan tham gia dich vu khi thgc hiL
cac not dung cong vi& da dugc Ben,A thue. Tiep nhjn va chuyen giao cho Ben
A kip then nhang de nghi, g6p khieu nal cua khach hang sir dung diL.
c) Thirc hiL dung lich ghi chi se) cong to dien, ghi dung chi se') va ghi du se) cong
to theo danh sach khach hang ma Ben A giao. Thong bao kip then cho ben A khi
phat hien cac hiL Wong bat thuong trong sir dung din cua khach hang ho4c sai
sot dm cong to diL.
d) Thuc hiL dUnglich trinh va quy dinh ve giao, nhjn bien nhjn thanh toan/hoa
don, thu, n8p, quyet toan bien nhjn thanh toan/hoa don tien din cila Ben A.
e) NOp du s('') tien din da thu dugc dung theo theri han quy dinh cila Ben A dOi
vOi thu ngan vier'. Ben B khong dugc phep sir dung tien din thu dugc vao muc
dich khac.
f) Phe')i hop vai Ben A khi Ben A c6 yeu cAu kiem tra dinh l(ST ho4c dOt xuat viec
thuc hiL HDMBD cua cac khach hang sir dung din trong danh sach thu8c
pham vi thgc hiL dich vv.
g) Thong bao kip then cho Ben A c6 bien phap xir 1y cac truemg hop sau:
- Luoi din va thiet bi din khong dam bao an toan, c6 nguy co gay nguy hiem
cho ngtroi va gia sUc.
- Khach hang sir dung din c6 thay dOi muc dich sir dung diL, hoc c6 hanh vi
gian tan, trOm cap diL.
- Khach, hang sir dung din khong tra tiendiL sau 02 lan th8ng bao sau 15
ngay ke tir ngay thong bao Jan dau tien.
h) Khong dugc giao cho ca nhan hoc to chic khac lam thay cong vi& dich vu
neu khong c6 stx &rig )'T dm Ben A. Bao quan, sir dung dUng muc dich va phai
giao 14i cho Ben A cac tai lieu, dung cu, thiet bi va phuang tien (neu co) de thgc
hiL cong vi& dich vu sau khi da hoan thanh cong viec dugc giao.
i) Bao ngay cho Ben Avecac thong tin, tai lieu khong dAy du, phuong tien
khong bao dam chat lugng de 'loan thanh cong
j) Ljp so sach ghi chep dAy du theo quy dinh dia. Ben A tinh hinh luai
thiet bi diL va khach hang trong pham vi da nhjn lam dich vu.

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Quy trinh quan ly dich vu ban le dien nang

k) Gift bi mat thong tin c6 lien quan den Ben A, khach hang sir dung dien va
DVBLDN ma minh biet &roc trong died gian lam dich vu.
1), Chu phat va thugng thiet hai cho Ben A neu lam hu hong, mat hoa don
tier' diem Wen nhan thanh toan, dung cu, thiet bi v.v..duoc giao, hoac cac 16i
khac gay thiet hai cho Ben A.
m) Thuv hien cac bien phap khan cap de ngan ngira nguy co gay six co nghiem
trong cho luohi diem de doa an toan cho nguei va thiet bi ma khOng nhat thiet
phai cher y kien Ben A, net' viec cho y kien do gay thi't hai cho Ben A nhung
sau khi -aux hien phai bac) ngay cho Ben A.
Dieu 6. Bei thuieng thiet hal va Oat vi pham hqp gong
1., Ben A c6 trach nhiem bOi thirong cho Ben B trong cac truang hop: thanh toan
tien cong cham so veri thei han thod thuan tai khoan 3 Dieu 3 dm Hop &Ong nay,
mirc bOi thugng bang tien lai cua khoan tien cham tra, dugc tinh bang so tier'
cham tra nhan \Teri mirc lai suat cho vay cao nhat ngan hang (Ben A c6 tai
khoan) nhan \Teri so ngay cham tra, tinh tir ngay phai thanh toan den ngay Ben A
thanh toan cho Ben B.
2. Ben B c6 trach nhiem bOi thugng cho Ben A trong cac truerng hop sau:
a) NOp tien dien chain so \Ted quy dinh cua‘ben A, mirc bOi thugng bang tien lai
cua khoan lien cham tra, dugc tinh bang so tien cham tra nhan voi mirc lai suat
cho vay cao nhat ciaa ngan hang (Ben A di tai khoan ghi trong hop &lag) nhan
voi so ngay cham tra, tinh tir ngay phai thanh toan den ngay Ben B thanh toan.
b) Lam mat bien nhan thanh toan/hoa don tien diem Mirc bOi thuong bang tong
so tier' teen bien nhan thanh toan/hoa don tien dien bi mat, &rig thei phai boi
thuemg them tien tai cham tra nhan \fed mirc lai suat cho vay cao nhat cua ngan
hang (Ben A c6 tai khoan ghi trong hop (tong) nhan voi so ngdy cham tra tinh tir
ngay phai thanh toan den ngay Ben B thanh toan cho Ben A.
c) Ghi sai chi so cong to d'an den thiet hai cho Ben A, mirc bOi thugng bang mirc
thiet hai thvc te.
d) Ben A bi thiet hai hoac Ben A phai bOi thireng cho khach hang sir dung dien
hoac ben thir ba khac, va/hoac nop phat cho co quan quan ly Nha nugc do 161
dm Ben B gay ra, mirc bOi thueng bang mirc thiet hai va/hoac bang mirc chi phi
Ben A phai boi thueng hoac nOp phat, Ong voi cac chi phi cila Ben A de thgc
hien cong viec nay.
e) Bang khoan tien teen bien nhan thanh toan/h6a don tien dien giao cho Ben B
thu trong 01 thang nhan lai suat cho vay cao nhat cua Ngan hang (Ben A co tai
khoan ghi trong hop &Ong), neu Ben B tax y don phuong cham dirt hop &Ong (tru
nhang truang hop quy dinh tai Dieu 10 ciia Hop dong nay).
f) Gay su. co cho hied dien; lam hu hong phuong tien lam viec hoac thiet bi dien
cim Ben A, mirc bOi thugng bang chi phi xir 17 sir co hoac gia tri bu dap lai phan
hu hong, cong voi cac chi phi cila Ben A de thgc hien cong viec nay.

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 Quy trinh pan ly dich vu ban le dien nang

3. Ben A chiu phat vi pham nghia vu hgp d6ng bang ... (8%) s6 tien boi thuang
(1a gia tri phan nghia vu hop (long bi vi pham) neu vi pham cac nghia vu neu tai
khoan 1 dm Dieu nay.
4. Ben B chiu phat vi pham nghia vu hop dOng:
a) Bang ,... (8%) so tien bOi thuOng (la gia tri phan nghia vu hgp dOng bi vi
pham) neu vi pham cac nghia vu neu tai diem a, d khodn 2 Dieu nay.
b) Bang ...(8%) gia tri so tien chenh lech do ghi sai chi so cong to clan den tinh
tien dien sai.
Dieu 7. Nhirng thOa thulan khac (neu co)

Dieu 8. Thanh than tien bOi thuirng thi?t hai va tien phat vi pham nghia vu
hop &Ong
Thai han thanh toan tien b6i thtremg va phat: < 10 ngay ke tix ngay Ben A hoc
Ben B phat hien ra va thong bao ,cho ben kia ye hanh vi vi pham nghia vu cua
ben kia theo quy dinh cua Hop dong nay va gia tri boi thuong ho‘dc phat ben vi
pham phai thanh toan cho ben bi vi pham.
Dieu 9. Giai quyet tranh chAp
Hai ben cam ket thgc hien dung nhang ditu khodn da ky trong hop ,dOng nay.
Truang hop phat sinh tranh chap, hai ben ding thuong lugng quyet. Neu hai
ben khong tu giai quyet dugc, cac ben co quyen khoi kien tai Tod an nhan dan
có tham quyen.
Dieu 10. Cac trtrOmg ho:p don phircrng chArn dirt hop ding
1. Ben A có quyen don phucmg chdm dirt thuc hien hop diklg trong cac trueng
hop:
a) Ben B thong dOng voi khach hang lam sai lech hoot &Ong cua HTDD dtrai
moi hinh thirc hodc thong &Ong vari khach hang ghi sai chi so cong to. Ngodi
viec bi cham dirt hop &Ong, Ben B phdi chiu six xir 17 cua phap ludt.
b) Ben B thuc hien tST le thu nOp clued ...% lien tuc trong thong.
c) Ben B chldm nOp tien dien lien tuc.
d) Viec tiep tuc thgc hien hop di5ng khong có lgi cho Ben A. Ben A phdi bao cho
Ben B biet truck tiled diem cham dirt Hop dong > 15 ngay.
2. Ben B ce, quyen don phuang chdm dirt thuc hien hop demg trong truemg hgp
Ben A thanh toan tien cong chdm sau ngay so voi thei han dal thod thudn tai
khodn 3 Dieu 3 dm Hgp dOng nay.
3. Neu snot trong hai ben khong the thuc hien dugc hap dOng do six kien bdt kha
khang (thien tai, hod hoan, berth Wang, ...) thi trong thi gian < 15 ngdy ke tir khi

117
Quy trinh quail If) dich vu ban le din nang

c6 kien bat kha khang phai gixi cho ben kia van ban de nghi cham dirt thvc
hien hop &mg. Trong tiled gian 15 ngay tir ngdy cham dirt hop dOng hai ben
cimg c6 nghia vu thu tvc , cham dirt hop d8ng.
Dieu 11. ChArn dirt hop dO'ng
1.M6t trong hai ben dun phuang cham dirt Hgp dong nay theo Dieu 10 cua hgp
dOng;
2. H6t tiled han dm Hop dOng nay;
3. Tru'Ong hop do bat kha khang theo quy dinh tai khoan 3 Di'eu 10 Hgp d'ong
nay;
4. Hai Ben th6a thuan cham dirt Hgp dOng.
5. Cac trueeng hop khac theo quy dinh cua phap luat.
Dieu 12. Dieu khoin thi hanh
1.Hop dOng nay c6 hieu lvc keA tir ngay 1(3'i va c6,theri han trong nam (ddi
voi trtrong hop thur hienk35 quy/chat coc bang tien/bao lanh tru&c khi ky hop
clong).
2. Hgp dOng nay c6 hieu lgc ke tir ngdy nhan dugc bao lanh thuc hien hgp dOng
do Ngan hang phat, hanh/xac nhan d4t coc/giay bao lanh c6 th6i han trong
nam (d8i vai hop dongliqu'9/d4t coc bang tien/bao lanh sau khilhgp &rig).
3. Trong thai gian thvc hien, n6u ,m6t trong hai ben c6 nhu cau sira dOi, 'DO sung
not dung thoa thuan trong Hgp dong nay ho4c gia han hop &mg phai thong bao
cho ben kia truck 30 ngdy de ding nhau giai quyet. Viec sira doi, b8 sung va gia
han hgp &rig nay chi c6 gia tri khi hai ben da chap thuan bang van ban.
4. Cac phu luc cua hgp dOng la b6 phan khong tach rai da hgp dOng nay.
5. Hop dOng dtrgc lap thanh ban c6 gia tri nhu nhau, moi ben gia.....ban

DAI DIEN BEN A DAI DIEN BEN B

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 Quy trinh qua' n 1)5 dich vu ban le dien tieing

Phu luc
PHIAING PHAP T1NH TIEN DICH VU CHO BEN LAM INCH VU BAN
LE DIEN NANG

I. Tien dich vu
Tien cong hang thang Ben A tra cho Ben B de thirc hien cac cong viec dich vu
ghi tai muc a, b khoan 1 DiL 1 dm Hop d6ng DVBLDN dugc xac dinh nhu
sau:
TDV = Ct x Vag X Kht X Hdc
Trong
• TEN: S6 tien Ben B dtxgc huang hang thang, (don vi tinh: d6ng);
• Ct: T6ng s6 cong ta/(bien nhan thanh toan/haa don tien di'en) ma Ben A giao
cho Ben B guanb'i thirc to trong thang;
• Vdg: Dan gia nhan cong dich vu tinh tren 01 cong ta/(bien nhan thanh
toan/h6a don tien dilen) (Dan vi tinh: dong/cong to (Nen nhan thanh toan /116a
don)/thang);
• Kht: He s6 hoan thanh cong v*;
• Hdc: He s6 diL chinh. TuSi thu6c vao not dung va dia ban thgc hien cong viec
ma Ben A dieu chinh cho phu hop trong qua trinh thirc hien hop Tong nham dam
bao tinh cong bang, can doi giaa cac Ben B trong khu wc, dong thai dam bao
mire chi phi hop b'T d6i voi viec thue DVBLDN. He so diL chinh dugc xac dinh
1,5 Fan.
Phirung phap xac dinh cac chi tieu:
1. Dan gia nhan cong dich vu tren 01 cong to (Vg):
Dan gia nhan cong dich vu tinh tren 1 cong ta/(bien nhjn thanh toan/haa don) la
dinh mirc tien cong tinh cho 01 cong ta/(bien nhan thanh toan/haa don) trong 01
(met) thang theo cac not dung cong viec ma Ben A k3', hop &rig \Teri Ben B va
dugc xac dinh nhu sau:
Trong do:

Vdg =
TLS x Hcb
X Ne m
26

• TLes: Muc tien lucmg co sa doanh nghie'p ban hanh kern theo Quye't dinh s6
214/QD-EVN ngdy 09/12/2016 dm 1-F6i dong thanh vien EVN. Khi H'gi (long
thanh vien EVN dieu chinh lai mire tier' lucmg doanh nghiep thi Ben A ap
dung theo guy dinh

119
Quy trinh quan ly dich vu ban le dien tieing

• Hcb: He s6 cap bac cong viec binh quan tuang irng voi cac not dung cong
viec ma Ben A giao cho Ben B thgc hien.
• 26: S6 ngay cong ch6 dO trong thong.
• Ndm: T6ng s6 cong dinh mire tinh cho mot cong to/(bien nhan thanh toan/hga
don) trong thong theo khoi lugng not dung cong viec dugc Ben A giao cho Ben
B thgc hien theo hop &rig DVBLDN (Dan vi tinh: cong). Bao gom cac cong
viec chn yeu sau:
- Ghi chi s6 cong to diem
- Thu, nOp tin diem
EVN se xem xet di'eu chinh cong dinh mirc tinh cho mot cong to (Ndm) va he s6
cap bac cong viec binh quan (Hcb) trong tirng giai doan cho phu hop vgi dinh
mirc lao dOng san xuat kinh, doanh dien EVN. Vic chinh nay nham
dam boo dugc nguyen tac: toe dO tang tien 'thong khong dugc vugt qua toc do
tang Mang suat lao dOng.
Hien nay, tong s6 cOng dinh mirc tinh cho mot cOng to/(bien nhan thanh
toan/hoa don) trong thong (Ndm) \fa he so cap bac cong viec binh quan (1-16)
• A u dinh
va duac . nhu sau:
••

Dinh mirc tinh cho 1 cong to trong 1 thong phan

He so theo khu vuc - Ndm (don vi; cong)
NOi dung CBCV Dong \Tung dac
binh Thanh bang, Vimg sau,
cong viec biet kh6
quan ph6 trung du, vimg xa, khan
(Hcb) thi trap, mien mai (PCKv=O,7)
thi xa
Ghi chi s6 cong
to 2,806 0,00694 0,00794 0,01389 0,01667
Thu, nOp ti&i.
dien 2,806 0,00952 0,01111 0,01667 0,02000
TOng cong: 2,806 0,01646 0,01905 0,03056 0,03667
Trong trueYng hop Ben B tham gia ghi chi so cong to' cling voi cong nhan ghi chi
so cong to' cita Ben A thi claw tinh 50% cong dinh cho phdn ghi chi so
cong to' neu tren.
2. He so hoan thanh cong viec (Khd:
H" s6 hoan thanh cong viec dm Ben B dugc xac dinh nhu sau:
Cth
Kht
Cpth

Trong do:

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 Quy trinh quart if) dich vu ban le dien neing

• Cth: khOi lugng cong viec thirc to thirc hien trong thang cua Ben B (dOi \Jai
cong viec ghi chi so cong to: Cth la so cong to trong thang da ghi dugc dUng chi
so; doi cong viec thu tien diem Cth la so bien nhan thanh toan/hoa don tien
dien Ben B da thu dugc tien va nOp trong thang).
• Con: khOi lugng cong viec phai thirc hien trong thang dm Ben B (doi \Teri
cong viec ghi chi so cong to: Con la so cong to giao cho Ben B ghi chi so thirc
to trong thang,, doi vari cong viec thu tien dien: Con la so Nen nhan thanh
toan/hoa don lien dien giao cho Ben B thu trong thang).
II. Tien cong phu them
DOi voi cac cong viec khac ghi tai muc c khoan 1 Dieu 1 Gila Hop &rig
DVBLDN, tien cong tinh cho khOi lugng cong viec nay dugc xac dinh nhu sau:
TLcs x Hdc x Hcb
Tpt = x 1N1,
26
Trong ció:
• Tpt: S6 tien phu them trong thang Ben B dugc huong khi tham gia them cac
cong viec khac ngodi cac not dung cong viec chinh da dugc thod thuan trong
hop (long theo yeu cau dm Ben A.
• TLcs: Mire tien luang co so doanh nghiep ban hanh kern theo Quyet dinh so
214/QD-EVN ngdy 09/12/2016 dm HOi dOng thanh vien EVN. Khi HOi dong
thanh vien EVN dien chinh lai muc tien luang co sa doanh nghiep thi Ben A ap
dung theo quy dinh
• Hdc: He so dieu chinh dugc xac dinh < 1,5 tan. TuSi thuOc vao not dung va dia
ban thirc hien cong viec ma Ben A dieu chinh cho phu hop de thue Ben B thuv
hien mot so not dung cua cong tac dich vu khach hang va quan 1)'T van hanh ltrai
dien ha ap.
• Hcb: He so cap bac cong viec binh quan tuang irng voi cac not dung cong
viec ma Ben A giao cho Ben B thuc hien. He so cap bac cong viec binh quan
dugc xac dinh là 2,806.
• Ne: Tong so cong lam phu them tinh cho khoi lugng not dung cong viec khac
Ben B tham gia ding vai Ben A trong thang theo yeu cast' cilia Ben A. TOng so
cong lam phu them dugc tinh theo so cong thgc to dia. Ben B ding tham gia voi
Ben A do Ben A cham cong.
• 26: SO ngdy cong the dO trong thang.

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