1880 Crowhill Views, Borrowdale South

Phone: 263 714115136, Email: primroset@nmbz.co.zw

PRIMROSE TARUVINGA
[ID Reg. 63-1025360 E24, born 16 April 1977]

Skills and Competencies

_________________________________________________________________________
 A team player flexible for adaptability to change with an understanding of
Banking regulations acquired over 16 years;
 Sound interpersonal and problem solving skills;
 Strong customer service ethics and excellent report writing skills
 Solid Knowledge of Consumer Banking acquired over 14 years focusing on
customer support; business development; credit management and
operations.
 Excellent management skills acquired through internal training and
experience.

Professional Profile
_________________________________________________________________________
LLB DEGREE
Year: 2023
Institution: UNISA

MASTERS IN BUSINESS ADMINISTRATION (MBA)

Institution: Women University in Africa (WUA)

PART CRM [Customer Relationship Management] CIM.UK

Institution: CIM.UK
Covered modules:
Analysis & Evaluation
Strategic Marketing in Practice
Strategic Marketing Decisions

BACHELOR OF BUSINESS ADMINISTRATION DEGREE IN MARKETING

[BBA.MKT]
Institute of Marketing Managers [IMM.SA] – 2008

DIPLOMA IN MARKETING
[DIP.MKT]
Institute of Marketing Managers [IMM.SA] – 2007

EXECUTIVE DIPLOMA IN BUSINESS LEADERSHIP

[EDBL]

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Institution: Zimbabwe Open University - 2006

PERSONNEL MANAGEMENT
Institute of Personnel Management Zimbabwe – 2006
HR Planning Distinction
Health & Safety Credit
Recruitment & Selection Distinction

Membership of Professional Bodies

(i) Institute of Marketing Managers [IMM.SA]
(ii) Chartered Institute of Marketers (CIM.UK)

Working Experience
________________________________________________________________________

NMBZ Bank Limited 759601-6, 759651 -9

August 2007 to date

May 2010 to November 2011 – Retail Banking Customer Services Officer

Current Position: Customer Services Supervisor/ Credit analyst

Current Key Principal Responsibilities

 Business Development and relationship management

 Service delivery and customer experience assurance
 Revenue assurance; budgeting and control
 Risk Management and control
 Compliance and reporting
 Credit management

Current Portfolio
All Branch Corporate and individual account holders

Referees
________________________________________________________________________

Thandiwe Kamaliza – Previous Manager (Thandiwek@nmbz.co.zw)/0772306770

Sandra Harid – Previous Manager (sandram@nmbz.co.zw)/0719888779
Gladys Simoya – Current Manager (gladysS@nmbz.co.zw)/ 0783602264

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