Organizational Emergency

Incident Management Course

COURSE OBJECTIVES
1. To understand multiple type of incident management that
happens at workplace.
2. Enhancing effective crisis communication in an emergency

COURSE DETAILS
3. To learn regulations and directives related to emergency
and incident management

COURSE OVERVIEW
This course is suitable for personnel from operational, finance,
Course Duration: 2 Days
marketing and communication department. This course will
enhance the importance Incident Command System and any
Course Type: Certification
type of incident management. Other interesting part of this
course is every participants will be assessed practically on HRDC Training Code : 10001309570
incident management, crisis communication and emergency
response plans. All participants will be taught to deal with
earthquake, Tsunami, chemical emergency and bomb threat
incidents. In this training, there will be guest trainers from
Royal Malaysia Police and Fire and Rescue Department.

COURSE OUTCOMES
By the end of this course, participants will be equipped with
FAQ
i) Is Fire Drill and First Aid Course sufficient for
the knowledge and skills necessary to provide effective emergency handling?
command during a crisis or emergency and deal with full
precautions. The participants will learn new directives and NO. Emergency in modern days are beyond fire and
regulation related to emergency management that can be medical emergencies.
included in future company ERPs. This course will provide
exposure to all type of emergency that can happen within the
organization. ii) Why is it important employees to know about
regulation and directives?

COURSE MODULE
DAY 1
During an emergency, the command and control is bounded
to regulation and directives. It is important to know so that
ERP and incident management can be handled effectively.
• Introduction to Disaster & Incident (Laws & Regulation)
• Disaster & Incident Management Method (within 3 layers iii) Does this course has physical activities?
organization)
NO, physical activities. This course will be conducted in
• Introduction to Incident Command System class room, but will break into groups and given practical
(ICS – FLOP theory) exercise to conduct. The discussion will be assessed and
• Emergency Logistics Management commented for improvement.
• Emergency Plan Review
• Rampant Shooting & Suicide Case handling

DAY 2
• Effective Crisis Communication (public order)
• Bomb threat awareness
• Earthquake evacuation simulation
• CBNRe threat / Cybercrime
• Flood Evacuation Mitigation
• Fire Emergency Drill Management

Sociolytics Sdn Bhd

Pinnacle Kelana Jaya, A-8-05, Jalan SS7/26, 47301 Petaling Jaya, Selangor.
admin@sociolytics.com.my 603-7622 1734 www.sociolytics.com.my
TRAINER’s PROFILE

Ts N.G.Senthelnathan is certified HRDC trainer holds the rank of Lieutenant in Malaysia Civil
Defence Force (MCDF) as a volunteer for more than 20 years. He has Masters in Disaster Risk
Management from University Technology Malaysia – Malaysia Japan International Institute
of Technology (UTM-MJIIT). He has undergone training in Japan under knowledge co-creation
under JICA sponsorship.He also has Pre-Hospital Care training from Emergency Department of
Hospital Selayang. He was attached with military field hospital lead for a team of MCDF
personnel to create SOP for field hospital during Covid 19 pandemic.He has been conducting
training in first aid and safety related courses for many years. He is also certified Mental
Health First Aider under Malaysia Mental Health Association.

CAPT (R) MUHAMMAD ZULHILMI BIN ZAHARI is retired

army captain who was serving for Special Malaysia
Rescue Team (SMART) for 10 years. He holds degree
in Bachelor of Occupational Safety and Health and
Diploma in Management from Military College. He has
huge knowledge Urban Search and Rescue (USAR)
techniques. During his tenure with SMART,he was the
planning officer for United Nation for INSARAG External
Classification and operation officer for MH17 incident in
2014. He received best student explosive ordnance
device supervisor award. He was also training officer
for SMART team conducting various training.

Sociolytics Sdn Bhd

Pinnacle Kelana Jaya, A-8-05, Jalan SS7/26, 47301 Petaling Jaya, Selangor.
admin@sociolytics.com.my 603-7622 1734 www.sociolytics.com.my