1)complaint against fraudster for cheating and criminal breach of trust under

section 406, 420 of IPC

You may file a case of cheating and misappropriation under 420 and 506 against both
of them first party being the person who received the money in his account.
--Go to the site whois.net and put the domain name. It will generate details of
owner.

Dear Sir,

Cheated in online shopping or otherwise ? Here is how you can get justice

Not futile to pursue online vendors who fail to deliver promised goods and
services. Chitra Vittal from Bangalore wins out-of-court settlement from online
vendor of cakes

Far too many of us have felt cheated by online vendors but have let it go because
of the apparent futility of fighting for our rights. However, Chitra Vittal�s story
tells us that it is indeed possible to win out-of-court settlements with online
vendors with the help of consumer rights organizations like the International
Consumer Rights Protection Council (ICRPC).

Chitra Vittal from Bangalore ordered a combo package including cake from Flowers n
Cakes to India, an online florist and gift store that guarantees same day delivery
and the �delivery of fresh products � always.�Flowers n Cakes to India failed to
deliver the product on the specified day, and when they finally did deliver it the
next day, the cake was �smashed up, made of cheap wine� and of a quality that was
entirely unacceptable to the customer.

When Ms Vittal attempted to complain about the non-delivery of the product on the
scheduled day, she found that the customer care numbers displayed on the website
were not attended. She managed to find contact details of their Hyderabad-based
sub-vendor, only to be told that they had only received their orders from Flowers n
Cakes to India the morning after the scheduled date.

Five days later, Ms Vittal complained about the delayed delivery of a substandard
product over a chat conversation with the company representative, Rahul, who,
according to her was rude and paid no heed to her complaints.

Ms Vittal then approached Arun Saxena, President of ICRPC, which runs a consumer
helpline. Mr Saxena sent an email to the vendor on behalf of Ms Vittal, informing
them that they had conducted Unfair Trade Practices under Section 2 (1) (r) of the
Consumer Protection Act. If the vendor did not refund the full amount to Ms Vittal
and pay Rs50,000 as compensation for her losses, harassment and inconvenience, Mr
Saxena said, severe action would be initiated against them, seeking higher
compensation of Rs1 lakh with the legal costs.

What ensued was a series of emails exchanged among Mr Saxena, Ms Vittal and Flowers
n Cakes to India, where the vendor attempted to seek refuge in its disclaimer
against �unavoidable delays�. Ms Vittal felt that the vendors entirely ignored the
accusation of no-response to complaints and were repeatedly rude to her. The emails
reveal comments from the vendor to the tune of �If she doesn�t understand simple
English language then it�s not our responsibility� and �she is the only one who we
can call Fake�.

When Mr Saxena finally said that the matter was headed to consumer court and they
would have to appear in person to justify their position, Flowers n Cakes to India
beat a hasty retreat. With a sudden and radical change of tone, it sent a politely
apologetic email to Ms Vittal, with the promise of a full refund on the same day.