OLPSHR01 – Administrative and Office Management

GROUP 3– Chapter 3:
ORGANIZATIONAL CHANGES
QUIZ

Part I: Multiple choice: Choose the letter of the best answer.

__1. What does “growth” refer to in the context of a company?

a) Cutting down on employees
b) Decreasing the variety of goods and services
c) Expanding in size and capacity
d) Reducing employee wages

__2. What is the primary objective of “downsizing” for a company?

a) To increase employee wages
b) To reduce the workload for remaining employees
c) To cut down on management levels
d) To save money in the event of financial deficit

__3. What is “delayering” in the context of organizational management?

a) Cutting down on employees
b) Decreasing the workload for remaining employees
c) Reducing the number of management levels
d) Increasing the number of management levels

__4. What does “outsourcing” involve for a company?

a) Bringing in specialists from outside the company
b) Expanding the internal workforce
c) Decreasing the workload for employees
d) Increasing the number of management levels
__5. What is the primary responsibility of the Purchases Department in a company?
a) Selling goods to gain profit
b) Managing employee salaries
c) Buying equipment for employees’ use
d) Hiring new staff

__6. How does growth impact a company’s workforce?

a) It reduces the workload for employees
b) It decreases employee wages
c) It increases the number of employees
d) It simplifies the organizational chart

__7. What is the consequence of downsizing on employee workload?

a) It reduces the workload for remaining employees
b) It increases the variety of goods and services
c) It decreases employee wages
d) It increases employee workload

__8. What is the primary objective of delayering in organizational management?

a) To increase the number of management levels
b) To reduce employee wages
c) To simplify the organizational structure
d) To expand in size and capacity

__9. How does outsourcing contribute to organizational strength?

a) By reducing the number of employees
b) By increasing employee wages
c) By bringing in specialists from outside the company
d) By decreasing the workload for employees
__10. What is the benefit of purchasing goods for a company?
a) Reducing employee workload
b) Simplifying the organizational chart
c) Buying equipment for employees’ use
d) Decreasing the variety of goods and services

Part II: True or False: Identify the statement if it is true or false.

__1.The Purchasing Assistant is responsible for copying documents like order forms
and filling in department documents.
__2.The Human Resources department is responsible for managing staff recruitment
and training only.
__3.The Finance Department is responsible for analyzing the financial situation of the
company and shareholders.
__4.The Administration Department handles only manual databases and not
computerized databases.
__5.The primary objective of the Purchasing Manager is to handle general office
supplies.

Part III:Fill in the Blanks: Fill in the blank with the correct answer.

1.The ___________ is responsible for the recruitment and managing of staff.

2. The Finance Department prepares and checks invoices, credit notes, and statements
from ___________.
3.The Administration Department handles all ingoing, outgoing, and internal
___________.
4.The ___________ Department creates posters to advertise their company with.
5. The primary purpose of the Purchases Dept is to buy equipment to be used by the
__________ of the organization, such as pens, paper, pencils, printer ink, and
computers.
Key of Corrections:

Part I
1. C
2. D
3. C
4. A
5. C
6. C
7. D
8. C
9. C
10. C
Part II
1. True
2. False
3. True
4. False
5. False
Part III
1. Human Resources Department
2. Suppliers of goods and/or services
3. Mail
4. Administration
5. Employees