SOCMED REVIEWER learning, yielding, and behavior levels.
Theories and Principles of Public Exposure - includes the simple reception of a
Communication Campaigns message and and Programs the degree of attention to its content. Processing - encompasses mental Public communication campaigns - can be comprehension, pro- and defined as counterarguing, interpretive perceptions, and purposive attempts to inform or influence cognitive behaviors in large. connections and emotional reactions produced audiences within a specified time period using by the an organized set of communication activities and campaign message. featuring an array of mediated messages in Learning - comprises information gain, multiple channels generally to produce. generation of related noncommercial benefits to individuals and cognitions, image formation, and skills society. acquisition. CAMPAIGNS CONCEPTUALISM Yielding - includes acquisition and change in * Social Marketing - is the use of commercial attitudes, marketing beliefs, and values. principles and techniques to improve the welfare Behavior - in the campaign context involves the of people bottom-line and the physical, social and economic enactment of the actions recommended in environment in which messages. they live. It is a carefully planned, long-term Theoretical foundations of campaigns approach to 1. Agenda setting (McCombs, 2004). The changing human behavior. phenomenon of - This concept holds that the organization's task topical salience applies to campaign impact on is to the perceived determine the needs, wants, and interests of importance of societal problems and the target markets prominence of policy and to deliver the desired satisfactions more issues. effectively and 2. Diffusion of innovations (Rogers, 2003). efficiently than competitors. This theory * Communication-Persuasion Matrix - is a introduces the ideas of relative advantage and model that tries trialability of to explain how mass media communication recommended behaviors, and the individual helps in adoption decision persuading people. This model considers that process, as well as opinion leadership that persuasion is shapes diffusion due to successfully transiting several steps through interpersonal channels and social before persuasion. networks via It has two sets of variables, namely input and multistep flows. output. 3. Elaboration Likelihood Model (ELM) - Input–output model - The communication (Petty & input variables Cacioppo, 1986) and Heuristic Systematic include source, message, channel, and audience. Model (HSM) - The output campaign stimuli as proceeding (Eagly & Chaiken, 1993). ELM and HSM through the process - is when audience highlight the role responses to of audience involvement level as it shapes basic stages of cognitive exposure and processing before effects can be responses, thought generation, and central versus achieved at the peripheral routes to persuasion. (Central and Peripheral positive behavior versus loss-frame prevention Route) of negative 4. Extended Parallel Process Model behavior, especially for audiences likely to (Stephenson & Witte, display reactance. 2001). Effectiveness of fear appeals is enhanced 9. Self-Efficacy (Bandura, 1997). This key by construct understanding cognitive processes that control highlights the role of the individual’s perceived danger versus capability of emotional processes, which control the fear via successfully performing behaviors; those who denial or are confident coping; perceived efficacy influences type of of carrying out recommended actions are more response. (Fear likely to or threat Management) attempt and sustain behavioral enactment efforts. 5. Health Belief Model (HBM) (Becker, 1974). Several 10. Social Cognitive Theory (Bandura, 1986). concepts from HBM pertain specifically to the SCT potency of emphasizes the processes by which source role health threat appeals: susceptibility multiplied models, by seriousness explicitly demonstrated behaviors, and depiction of consequences and the self efficacy and of vicarious response efficacy of reinforcement enhance the impact of mediated performing the recommended behavior. messages. 6. Instrumental learning (Hovland, Janis, & 11. Uses and gratifications (Katz, Blumler, & Kelley, 1953). Gurevitch, As adapted to mediated communication, this 1974; Rubin, 2002). This offers concepts useful learning in mechanism features message-related concepts of understanding audience motivations for selecting source particular credibility, reinforcement media, attending to media messages, and 7. Integrative Theory of Behavior Change utilizing learned (Cappella, information in enacting behaviors. Fishbein, Hornik, Ahern, & Sayeed, 2001). 12. Theory of Reasoned Action (Ajzen & The Fishbein, 1980; multifaceted model integrates HBM, Social Ajzen, Albarracin, & Hornik, 1997). The TRA Cognitive Theory and the (SCT), and Theory of Reasoned Action (TRA) ensuing Theory of Planned Behavior (TPB) to specify how formulate a external variables, individual differences, and combination of personal attitudes, perceived underlying norms of beliefs contribute to differential influence influential others, and motivation to comply as pathways for predictors of outcome behaviors, intentions, attitudes, norms, intended behavior. A key underlying mechanism and is based on self-efficacy. the expectancy– value equation , which 8. Message frames (O’Keefe & Jensen, 2007; postulates attitudes Quick & are predicted by beliefs about the likelihood that Bates, 2010). This framework focuses on how given message behavior leads to certain consequences, appeals are packaged in terms of gain-frame multiplied by one’s promotion of evaluation of those consequences. 13. Transtheoretical Model (Prochaska & • Mediated Communication Channels: Mass and Velicer, 1997). Digital This stage-of progression model identifies sub • Quantitative Dissemination Factors audiences on 3. Campaign Evaluation Methods the basis of their stage in the process of behavior • Formative Evaluation - The applicability of change with general respect to a specific health behavior campaign design principles depends on the (precontemplation, specific context contemplation, preparation, action, or (especially types of audiences to be influenced maintenance), which and types of shapes the readiness to attempt, adopt, or sustain product being promoted), so effective design the usually requires recommended behavior. extensive formative evaluation inputs . In the The planning process and elements of a early stages of communication plan campaign development, designers collect in conducting communication campaigns and background programs information about the focal segments and CAMPAIGN DESIGN interpersonal 1. Audience Segmentation - Audience influencers using statistical databases and segmentation is the custom surveys to process of dividing your target audience into learn about audience predispositions, channel smaller groups usage patterns, based on specific characteristics such as and evaluations of prospective sources and demographics, appeals. As behavior, interests, and more. The idea behind message concepts are being refined and rough this is that versions are each segment of your audience has unique created, qualitative reactions are obtained in needs, wants, and focus group motivations, and by understanding these, you discussion sessions, and supplemental can create quantitative ratings can content that speaks directly to them. be measured in message testing laboratories. • Identifying the Audience You can define these • Process Evaluation - While the campaign is segments underway, according to several different aspects, including: process evaluation assesses the extent to which - Demographics - Psychographics designed - Behaviors - Firmographics elements are actually implemented and ways in • Direct Effects on Focal Audience Segments which the • Indirect Effects on Interpersonal Influencers campaign program can be improved for and Policy subsequent designers Makers and implementers. Process evaluation is useful 2. Campaign Messages for • Strategic Approaches: Prevention Versus determining effectiveness of campaign Promotion management and • Message Content: Informational Versus identifying lessons for overcoming social and Persuasive structural • Message Appeals: Persuasive Incentives obstacles. • Message Design and Implementation: • Summative or Outcome Evaluation - After a Qualitative campaign Dimensions has been implemented (but planned and • Message Sources integrated from the beginning), summative evaluation research is performed to assess outcomes. Valente and Kwan (Chapter 6) summarize the basic methodologies, including field experimental, cross-sectional, cohort, panel, time-series, or event-history designs, although qualitative components and mixed methods evaluations provide unique, additional, and triangulated insights. Summative research can be conducted both during and after major campaign phases. • Campaign Effectiveness - Research findings suggest that campaigns are capable of generating moderate to strong influences on cognitive outcomes, less influence on attitudinal outcomes, and still less influence on behavioral outcomes. Further, behavioral outcomes tend to vary in proportion to such factors as the dose of information, qualitative potency of messages, integration of mass and interpersonal communication systems, and integration of social-change strategies.