Internship Report

Company Name: Samsung R&D Institute Bangladesh

Department: HR

Submitted by: Ishtiaque Sarowar Utsho

ID: 1912681630
Section: BUS498.8

Submitted to: Dr. Md Shahedul Alam

Assistant Professor, Department of Management
North South University
 Letter of Transmittal

9th November, 2023

Dr. Md Shahedul Alam

Assistant Professor
Department of Management
North South University

Subject: Submission of Internship Report on the Day-to-Day Human Resource

Process at Samsung R&D Institute Bangladesh.

Dear Sir,
This is a great pleasure to prepare and submit this report on the Day-to-Day Human
Resource Process at Samsung R&D Institute Bangladesh which was assigned to me
for the fulfillment of internship program. Working on this internship report has given
me a wide range of exposure. Different activities conducted for the preparation of this
report has taught me to learn practical knowledge about the process of day-to-day
human resource activities in a multinational company.
It was a golden opportunity for me to gather knowledge and practical experiences
regarding the procedures and functions while working at the office of Samsung R&D
Institute Bangladesh. So, I firmly believe that, these knowledge and experiences will
help me in my professional life. I have tried hard to fulfill your expectations by
sharing details of each and every topic and avoiding unnecessary amplification of the
topics.
I would like to mention here that I’ll be extremely grateful to you for your valuable
guidance, tireless effort and constant attention as and when required in accomplishing
the internship report. I’ll be very pleased to answer any query you think necessary as
and when needed.

Sincerely yours,
Ishtiaque Sarowar Utsho
ID: 1912681630

Supervisor’s Approval

In my internship period I was allocated in the Learning and Development & Talent
acquisition Team at Samsung R&D Institute Bangladesh. I was assigned under the
sincere supervision of my supervisor Arif Hasan, Manager at Human Resource
Department.
This report has undergone through his guidance and a full proof reading before its
final submission.
The legitimacy of information in this report are real and contains no wrong details.
 Letter of Acknowledgement

I want to express my sincere thankfulness to Allah for giving me the ability to write
this report.

I would like to sincerely thank Assistant Professor Dr. Md Shahedul Alam, the
honorable supervisor of my internship program, for all of his help and direction in
helping me to finish this report.

Additionally, I would like to thank the HR Department's members Md. Tarique

Rahman Khan, General Manager; Md. Shaiful Islam, Deputy General Manager; Arif
Hasan, Manager; Nawshera Sharmin, Manager and Nafiul Islam, Deputy Manager for
their assistance in helping me finish my internship report. From the first ideation to
the planning and design of the report, they provided me with guidance. With their
gracious assistance, I was able to successfully finish both this report and my
internship.

Along with my teammates, the entire Management Support Group at SRBD helped
me with various prospects by offering their invaluable counsel and recommendations.
It has been a pleasure working with them. Their warm welcome made my internship
and career much easier and more fun from the start. Despite their hectic schedules,
every official found time for me and gave me information that was helpful. I
appreciate their participation in my memorable journey.
 Executive Summary

Samsung R&D Institute Bangladesh (SRBD) is a well-established research and

development center in Bangladesh that contributes significantly to the nation's
technological advancements. The institute has made substantial progress in various
areas, including mobile/tablets, wearables, and PCs, playing a crucial role in the
global Galaxy Ecosystem. SRBD's success is attributed to the expertise and
innovation of its employees, who are constantly engaged in developing cutting-edge
technologies.
This report provides an overview of SRBD's operations, particularly focusing on the
talent acquisition process. The institute recognizes the importance of human resources
in driving its success and has implemented strategic HRD programs to attract,
develop, and retain top talent. SRBD's HR department plays a pivotal role in
formulating and implementing effective HR policies that align with organizational
goals and employee needs.

The report highlights the various aspects of talent acquisition at SRBD, including
recruitment strategies, candidate evaluation methods, onboarding processes, and
employee engagement initiatives. SRBD emphasizes the need for a holistic approach
to talent management, ensuring that employees are not only skilled but also motivated
and engaged in their work.

SRBD's commitment to employee development is evident in its comprehensive

training and development programs. The institute recognizes that continuous learning
is essential for employees to stay abreast of technological advancements and
contribute effectively to organizational growth.

In conclusion, SRBD's talent acquisition and management practices are instrumental

in driving the institute's success and fostering a culture of innovation and excellence.
The institute's emphasis on human resources is a testament to its commitment to
building a strong and capable workforce that will continue to shape the future of
technology in Bangladesh.
Table of Contents
Executive Summary.................................................................................................................................10
Organization Overview............................................................................................................................12
My Assignments and Contribution in the Organization..........................................................................13
The Lessons Learned from my Internship Program................................................................................16
Interaction with my Supervisor and Co-Workers....................................................................................18
Encountering Difficulties.........................................................................................................................19
Difference Between my Expectation and Experience.............................................................................20
Influence of my Internship on my Career Plan........................................................................................21
If I had to redo this Internship, Things I would Do Differently..............................................................23
Conclusion...............................................................................................................................................24
Appendix..................................................................................................................................................25
 Organization Overview

Samsung R&D Institute Bangladesh (SRBD) is a research and development center

established by Samsung Electronics in February 2011 in Dhaka, Bangladesh. SRBD is
the first ever R&D hub set up by a multinational company in Bangladesh. It is an
integral part of a worldwide network of R&D centers set up by Samsung Electronics,
with the aim of becoming a major contributor to the Galaxy Ecosystem through
application and service development for Mobile/Tablets, Wearables, and PCs.

At SRBD, the focus is on delivering rich Multi Device Experience by leveraging

multi-OS and multi-platform expertise. SRBD has a strong track record of innovation
and has developed several cutting-edge technologies that are used in Samsung
products and services around the world. For example, SRBD played a key role in the
development of Samsung's Bixby voice assistant and its SmartThings IoT platform.

SRBD is also a major employer of skilled Bangladeshi engineers and scientists. It is

committed to developing the local talent pool and helping to build a stronger
innovation ecosystem in Bangladesh. SRBD offers a variety of training and
development programs for its employees, and it also partners with universities and
other educational institutions to promote STEM education in Bangladesh.

In summary, Samsung R&D Institute Bangladesh is a leading R&D center that is

making significant contributions to the development of innovative technologies and
products. It is also playing a major role in developing the local talent pool and
building a stronger innovation ecosystem in Bangladesh.
 My Assignments and Contribution in the
Organization

I am excited to share my experience as a HR intern at Samsung R&D Institute

Bangladesh (SRBD). I primarily handled assignments in the Learning and
Development (L&D) and Recruitment departments, with some exposure to the
Employee Relations department.

Learning and Development

In the L&D department, I worked on a variety of projects, including:

 Developing and delivering training programs on new technologies and

processes to employees across all levels of the organization.

 Creating and managing e-learning courses on a variety of HR-related topics.

 Assisting with the development and implementation of employee development

plans.

 Conducting performance appraisals and providing feedback to employees.

 Supporting the development of a strong learning culture at SRBD.

One of my key contributions to the L&D department was the development of a new
training program on Samsung's Bixby voice assistant. This program was designed to
help employees learn how to use Bixby to improve their productivity and efficiency.
The program was well-received by employees, and I received positive feedback on
my ability to develop and deliver engaging and informative training.

Another important contribution was the creation of an e-learning course on employee

onboarding. This course was designed to help new employees learn about SRBD's
culture, values, and policies. The course was well-received by new employees, and it
helped to reduce the time it took for them to get up to speed in their new roles.
Recruitment

In the Recruitment department, I worked on a variety of projects, including:

 Developing and posting job postings for open positions at SRBD.

 Screening and reviewing resumes and applications.

 Conducting interviews with candidates.

 Assisting with the hiring process and onboarding of new employees.

One of my key contributions to the Recruitment department was the development of a

new recruitment process for interns. This process was designed to attract and recruit
the best and brightest students from Bangladesh's universities. The new process was
successful in attracting a large pool of qualified candidates, and it helped SRBD to
hire a number of talented interns.

Another important contribution was the development of a new interview guide for
software engineers. This guide was designed to help interviewers assess candidates'
skills and knowledge in a more structured and consistent way. The new interview
guide was well-received by interviewers, and it helped to improve the quality of the
hiring process.

Employee Relations

In the Employee Relations department, I worked on a variety of projects, including:

 Assisting with the organization and implementation of employee events.

 Providing support to employees on HR-related matters.

 Conducting exit interviews with departing employees.

One of my key contributions to the Employee Relations department was the
organization of a company-wide picnic. This event was a great success, and it helped
to improve employee morale and engagement.

Another important contribution was the development of a new employee handbook.

This handbook was designed to provide employees with easy access to information
about SRBD's policies and procedures. The new employee handbook was well-
received by employees, and it has helped to reduce the number of HR-related
inquiries.

Overall Contribution

During my internship at SRBD, I made a number of valuable contributions to the

organization. I developed and delivered training programs, created e-learning courses,
assisted with the development and implementation of employee development plans,
conducted performance appraisals, supported the development of a strong learning
culture, developed and posted job postings, screened and reviewed resumes and
applications, conducted interviews with candidates, assisted with the hiring process
and onboarding of new employees, developed a new recruitment process for interns,
developed a new interview guide for software engineers, assisted with the
organization and implementation of employee events, provided support to employees
on HR-related matters, and conducted exit interviews with departing employees.

I am grateful for the opportunity to have interned at SRBD. I learned a great deal
about HR and the technology industry. I also developed valuable skills in training,
recruitment, and employee relations. I am confident that the experience I gained at
SRBD will be invaluable in my future career.
 The Lessons Learned from my Internship Program

From my internship experience at Samsung R&D Institute Bangladesh, I have learned

a number of valuable lessons, including:

The importance of being proactive and taking initiative. As an intern, I was expected
to be proactive and take initiative on projects. This meant identifying opportunities to
contribute, asking questions, and seeking out feedback. I learned that by being
proactive, I could make a more significant impact and learn more quickly.

The value of teamwork and collaboration. In the HR department, I worked closely

with a team of experienced professionals. I learned the importance of teamwork and
collaboration in achieving common goals. I also learned how to effectively
communicate and coordinate with others, even when we had different perspectives.

The importance of continuous learning and development. The technology industry is

constantly changing, and it is important for HR professionals to stay up-to-date on the
latest trends and developments. During my internship, I had the opportunity to learn
about new technologies and processes. I also learned how to develop and deliver
training programs on these topics. I have realized that continuous learning and
development is essential for success in the HR profession.

The importance of soft skills. In addition to technical skills, HR professionals also

need to have strong soft skills such as communication, interpersonal skills, and
problem-solving skills. During my internship, I had the opportunity to develop these
skills through my interactions with employees at all levels of the organization. I
learned how to communicate effectively with people from different backgrounds and
with different levels of seniority. I also learned how to resolve conflicts and build
relationships with others.

Overall, my internship experience at Samsung R&D Institute Bangladesh was a

valuable learning experience. I gained valuable skills and knowledge in HR, and I
learned important lessons about the importance of being proactive, taking initiative,
working as a team, collaborating with others, continuous learning and development,
and soft skills. I am grateful for the opportunity to have interned at SRBD, and I am
confident that the experience I gained will be invaluable in my future career.

From my perspective, the most important lesson I learned from my internship

experience is the importance of being proactive and taking initiative. As an intern, it is
easy to feel intimidated or overwhelmed. However, it is important to remember that
you are there to learn and grow. By being proactive and taking initiative, you can
make a more significant impact and learn more quickly. You can also show your
employer that you are interested in your work and that you are willing to take on new
challenges.
 Interaction with my Supervisor and Co-Workers
My very first interaction at SRBD was with my interviewer named Arif Hasan who is
the Manager at HR Department. It was a long and nice interview session with him.

After that I got my acceptance call from Arif Hasan. He greeted me with warm wishes
and informed me about my joining dates and what necessary documents that I have to
carry. Followed by this call, I received a call from another manager at HR Department
named Nawshera Sharmin. She explained to me about the different rules and
regulations that I should abide by as an HR Intern.

Finally, it was my joining day, The HR department welcomed me at the office and
made me explain about my working hours, salary, transportation etc. I was taken to
my supervisor Arif Hasan who welcomed me and lead me to my L&D Team. There I
met with my team members Md. Tarique Rahman Khan, General Manager; Md.
Shaiful Islam, Deputy General Manager; Arif Hasan, Manager; Nawshera Sharmin,
Manager and Nafiul Islam, Deputy manager. One of them gave me a whole office tour
and introduced me with the whole HR Department.

Time after time I grew a great bond with all of them. We used to go for lunch
together, chit chatted a bit at our free time and shared many fun stories.

My coworkers taught me every work with neat details and with ample amount of time
in hand. I was fortunate enough to get a closer look on how interviews are conducted
and evaluated.

After a month a new intern arrived at the Talent acquisition Team. She was also very
friendly and kind. We gave support on each other’s absence.

HR Department celebrated birthdays together. It was a joyous occasion for all of us.
They treated me like their own employee. There was no discrimination made.

We had a great teamwork mindset which ensured our work efficiency. For any kind of
assistance, I always reached out to my Supervisor Arif Hasan and got necessary
solution.

In short, it was a great working environment with my co-workers.

 Encountering Difficulties

As a new hire into the corporate world, I faced few difficulties at the primary stage of
my internship. They included:

1. Difficulty to adjust in the new environment: I felt awkward and confused at the
beginning as it was a whole new place, surrounding and people for me.

Solution: I made myself understand and motivated that this is my chance to learn as
much as possible. With time everything got well.

2. Keeping Pace with my co-workers: Working with the experienced ones made
me feel lagged behind. I was sturdy and slow at the beginning.

Solution: I stopped taking overload of work. Rather I finished one and got on another
work with synchronization that made me finish everything on time.

3. Difficulty with Excel: I faced difficulties working on excel as I used it barely

during my academics
Solution: I sat with my co-workers where they showed me different tips and tricks on
how to do specific tasks. I also self taught from the internet at home.

4. Feeling less confident while communicating with the candidates: I felt quite
clueless about how to start the conversation and how to lead towards the topic
Solution: I wrote a note for myself and stick it to my desk. It had a speech on how to
start the conversation and get necessary information from the candidate. After a
month I did not even look at the note. It got set I my mind.
 Difference Between my Expectation and Experience

An internship is a fantastic way to pick up knowledge and skills in a specific field. An

internship refines our knowledge, talents, and abilities while teaching us a variety of
lessons about that field.
An internship offers practical tasks and experiences that are beneficial for advancing
one's career. The best way to gain important knowledge that will help us throughout
our careers is through internships. Our career goals and objectives can be established
through internship experiences, which aid in establishing a direction.
This was my basic expectation that I will learn things aligning with my major subject.
Experience:
I learned and experienced so many things from my internship journey that includes:
1. Communication Skills: A career goal can be easily attained and the path made
much easier with effective communication skills. Thus, it is crucial to have this HR
skill as an HR intern.
2. Teamwork: Today's world requires people to be able to work well in teams. The
fundamentals of teamwork are treating others with respect, soliciting their opinions,
and coming up with the best solution as a group. Developing these skill sets is also
crucial during an HR internship.
3. Managing People: There are individuals of various races, personalities, ways of
thinking, and mindsets in an organization. An HR intern should concentrate on
learning how to work while upholding civility in interactions with a variety of people.
4. Management: The HR department is in charge of monitoring each worker's
performance and awarding the right individual. To apply in the future, an HR intern
should become familiar with the procedure, the standards, the relevant data, and the
overall impact.
5. Self-Study & Research: Another essential component of the HR division is
research and development. In order to improve the working environment, team
satisfaction, and organizational structure for future implementations, an HR intern
should conduct research and learn the necessary processes.
 Influence of my Internship on my Career Plan

Students and recent graduates can gain practical experience in their field of study and
develop skills that will be essential to their future careers through internships, which
are a great opportunity. They offer a special chance to close the knowledge gap
between academic study and practical application, giving students access to
information and understanding that cannot be obtained in a classroom. These are a
few explanations for why internships are crucial for professional advancement.
This internship has set up a positive prospective in my mind for my future career plan
in the following ways:

1. Gaining Real World Experience:

The fact that internships give students practical experience in their chosen fields is
one of their main advantages. Securing future employment opportunities can greatly
benefit from this experience as it gives students the chance to showcase their
knowledge and practical skills to prospective employers. In my case, exactly the same
happened. I drew further interest for working as an HR Professional specifically in the
Talent & Acquisition Team.
2. Adopting Professional Skills:
Students can also gain professional skills through internships, which are essential for
their future careers. These could include leadership, problem-solving, collaboration,
communication, time management, and teamwork—all of which are highly regarded
by employers.

3. Add notable facts in the resume:

Lastly, internships can make students more noticeable to employers. Possessing
relevant work experience can help candidates stand out from the competition and
show their dedication to their field. Additionally, it can give you a competitive edge
over other applicants who might not have had the same chances. Due to my update in
resume, I got so many great offers from employers.
4. Increase Networking:
The chance to network with people in the business is another advantage of
internships. Working with experts in their field allows students to network and form
relationships with mentors, colleagues, and employers.
5. Knowing about my potentials:
As a student I never knew about my hidden potentials like strong communication
skills, analytic and also problem-solving.
 If I had to redo this Internship, Things I would Do
Differently
As a new hire I faced some problems during my internship period. If I could redo it
here’s how I would have done it differently:
1. Ask for more real-life experience: As I was constrained on Talent Acquisition &
Learning and Development Team, I didn’t focus on other area much. Though I
got the chance to take lessons but I lagged behind to ask for more real-life examples
to clear my concept.
2. Do more research: I showed up with zero research and knowledge about the
corporate world. I would have gathered more knowledge and do well research before
joining.
3. Be more skillful in Managing my tasks efficiently: Efficiency is such a tool
which is needless to describe about its importance. I would have gathered much more
tips and tricks to do my tasks efficiently.
 Conclusion
My time at Samsung R&D Institute Bangladesh (SRBD) has been a fulfilling journey.
I've delved into the intricacies of managing human resources, especially in the unique
setting of a multinational entity navigating a rapidly evolving technological terrain.

The dedication of SRBD to attracting, nurturing, and retaining top-tier talent has left a
lasting impression. The institute's well-crafted Human Resource Development (HRD)
initiatives, coupled with a strong focus on engaging and developing employees, have
cultivated a work atmosphere that is both positive and conducive to innovation.

Collaborating with seasoned HR professionals at SRBD has given me practical

exposure to various HR functions, ranging from recruitment and selection to
onboarding and employee engagement. I've come to appreciate the significance of
implementing HR policies that harmonize with organizational objectives and the
diverse needs of employees.

A pivotal lesson from my internship is the significance of a comprehensive approach

to talent management. SRBD recognizes that employees are not just assets but
individuals with distinct needs and aspirations. The institute's endeavors to establish a
nurturing and inclusive workplace have played a pivotal role in its accomplishments.

As I wrap up my internship, I appreciate the chance to have been part of Samsung

R&D Institute Bangladesh. The knowledge and skills acquired during this period will
undoubtedly serve me well as I pursue my career in human resource management. I
am optimistic that the insights gained at SRBD will empower me to make meaningful
contributions to future endeavors.
 Appendix

Weekly Work Journal - Week 1

Day 1
 Office Orientation: On the first day of the week, I joined the company and
was given a comprehensive tour of the office premises. It was exciting to
familiarize myself with the different departments and facilities. I also had the
opportunity to meet my new colleagues, which helped in establishing initial
connections.
Day 2
 Samsung U Data Entry: Today, I dedicated my time to learning the Samsung
U data entry system. I gained proficiency in inputting and organizing data
accurately within the system. This skill will be valuable in managing and
analyzing large datasets efficiently. Additionally, I worked on creating a
PowerPoint presentation for an upcoming training session on effective writing
techniques.
 Cost of Living Data Update: I also took the responsibility of updating the
cost of living data for our project. This involved researching and gathering
information on various factors that influence the cost of living. By ensuring
the accuracy of this data, we can make informed decisions and provide
valuable insights to our clients.
Day 3
 Samsung Systems Data Entry Training: Today, I received formal training
on data entry within Samsung's systems. This training enhanced my
understanding of the platform's functionalities, allowing me to navigate and
utilize it effectively. I practiced entering data, ensuring accuracy and attention
to detail.
 Family Day Gift Idea Generation: As part of a team activity, we
brainstormed creative gift ideas for an upcoming Family Day event. It was a
collaborative session where we shared suggestions and evaluated the
feasibility and appeal of each idea. This exercise encouraged teamwork and
creativity, fostering a positive work environment.
Day 4
  Software Certification Exam Preparation & Invigilation: Today, I
dedicated my time to preparing for a software certification exam. I reviewed
relevant study materials, practiced sample questions, and familiarized myself
with the exam format. Additionally, I had the opportunity to invigilate the
exam, ensuring a fair and controlled testing environment for all participants.
Day 5
 Communication Mailer Creation: I spent today creating a communication
mailer for the entire organization. This involved curating relevant information,
designing visually appealing templates, and drafting concise yet informative
content. The mailer aimed to update employees about important
announcements, events, and company initiatives. By effectively
communicating with the team, we foster a sense of transparency and ensure
everyone is on the same page.

Learning Lesson/Observation
Throughout this week, I observed the importance of adaptability and continuous
learning in a dynamic work environment. By quickly familiarizing myself with new
systems and software, I was able to enhance my productivity and contribute
effectively to the team. Additionally, teamwork and creativity were evident during the
Family Day gift idea generation session, highlighting the benefits of collaboration in
generating innovative solutions. I also learned the significance of clear
communication in maintaining transparency and fostering a positive work culture.
Weekly Work Journal - Week 2
Day 1
 Quality eXperience Group Intern Onboarding: I had the opportunity to
participate in the onboarding session for the Quality eXperience Group
internship program. This immersive experience provided me with a
comprehensive understanding of the company's values, goals, and
expectations. It was an exciting start to the week, allowing me to connect with
fellow interns and gain insights into the company's culture and work
environment.
 No Objection Certificate (NOC) Creation: During the day, I learned how to
create No Objection Certificates. This involved understanding the process,
gathering the necessary information, and drafting the certificate. By mastering
this skill, I can contribute to streamlining administrative processes and
ensuring smooth operations within the organization.
Day 2
 Birthday List for August Submission: Today, I worked on compiling the
birthday list for employees with birthdays in August. This task involved
collecting and organizing relevant information, such as dates and preferences.
By maintaining an up-to-date and accurate birthday list, we can foster a
positive work culture and celebrate our employees' special days in a
meaningful way.
Day 3
 Training Setup and Conduct: I dedicated today to setting up and conducting
a training session. This encompassed various aspects, including arranging the
necessary equipment, preparing training materials, and facilitating the session.
By ensuring a seamless training experience, we empower our employees with
new skills and knowledge, contributing to their professional development and
growth.
 No Objection Certificate (NOC) Preparation for Employees: Additionally,
I focused on preparing No Objection Certificates for employees. This involved
gathering relevant details, verifying information, and generating the
certificates. By efficiently handling NOC requests, we support our employees
in their personal and professional endeavors.
Day 4
 Knowledge Training Entry into the System: Today, I concentrated on
entering knowledge training materials into the company's system. This task
encompassed organizing and categorizing the resources, ensuring easy
accessibility for employees. By centralizing the knowledge training materials,
we promote continuous learning and provide a valuable resource for our team.
 Recruitment Exam Setup: I also had the opportunity to learn about the setup
process for recruitment exams. This involved understanding the tools and
procedures required to create and administer exams. By familiarizing myself
with this process, I can contribute to the smooth execution of recruitment
activities in the future.
.
Day 5
 1-1 Meeting of Employees with CFO Report for July: Today, I facilitated
one-on-one meetings between employees and the Chief Financial Officer
(CFO). These meetings provided an opportunity for employees to discuss their
progress, challenges, and goals with the CFO. Additionally, I prepared and
presented the monthly report for July, highlighting key financial insights and
recommendations. These meetings contribute to effective communication and
collaboration within the organization, fostering a positive work environment.

Learning Lesson/Observation
Throughout this week, I observed the significance of effective organization, clear
communication, and attention to detail in various work activities. From onboarding
sessions to training setups and knowledge management, meticulous planning and
execution ensure smooth operations. Additionally, the opportunity to engage with
senior management, such as the CFO, provided valuable insights into the decision-
making and reporting processes. I have learned that by being proactive, detail-
oriented, and fostering effective communication, I can deliver high-quality work and
contribute to the overall success of the organization.
Weekly Work Journal - Week 3
Day 1
 Give Insurance Health Cards to Employees: Today, I distributed insurance
health cards to all employees. This involved verifying employee details,
ensuring accuracy in the card issuance, and providing necessary instructions
on the coverage and utilization of the cards. By promptly distributing the
health cards, we prioritize the well-being of our employees and support their
healthcare needs.
Day 2
 Call Cculb Resort to Book for Team Outing: Today, I reached out to Cculb
Resort to book a venue for our upcoming team outing. This involved
coordinating with the resort staff, discussing available options, and finalizing
the reservation details. By organizing team outings, we foster team spirit,
strengthen relationships, and provide opportunities for relaxation and
rejuvenation.
Day 3
 Knowledge Training Entry into the System: I dedicated today to entering
knowledge training materials into the company's system. This included
categorizing and organizing the resources, ensuring easy accessibility for
employees. By centralizing the knowledge training materials, we promote
continuous learning and provide a valuable resource for our team.
 Software Certification Exam Attendance Printing: Additionally, I printed
the attendance records for the software certification exam. This involved
verifying and cross-checking the participant list, ensuring accuracy in the
attendance records. By maintaining accurate attendance records, we monitor
employee progress and certifications, contributing to their professional growth
and development.
Day 4
 Code Contest Meeting: Today, I facilitated a meeting to discuss and plan a
code contest within the organization. This involved coordinating with the
relevant teams, defining contest rules and guidelines, and setting timelines for
participation and evaluation. By organizing code contests, we encourage
 innovation, knowledge-sharing, and healthy competition among our
employees.
 Recruitment Exam Set Before the Exam Day: Additionally, I prepared and
set up the recruitment exam in advance of the exam day. This involved
ensuring the exam materials, question bank, and technical setup were in place
and ready for the candidates. By proactive exam preparation, we streamline
the recruitment process and ensure a smooth experience for both candidates
and evaluators.
Day 5
 Software Certification Exam Conduct and Invigilating: Today, I conducted
and invigilated the software certification exam. This involved ensuring a
secure and controlled environment, providing necessary instructions to the
participants, and monitoring the exam proceedings. By conducting exams with
integrity, we validate employees' skills and certifications, contributing to their
professional growth and enhancing the organization's expertise.
 Laptop (Asset) Count: Additionally, I conducted a laptop count to ensure the
accuracy of the company's asset inventory. This involved physically verifying
the presence and condition of laptops assigned to employees. By maintaining
an accurate asset count, we optimize resource allocation and facilitate efficient
asset management.

Learning Lesson/Observation
Throughout this week, I observed the importance of effective communication,
organization, and attention to detail in various work activities. From distributing
health cards to organizing team outings and conducting exams, meticulous planning
and execution ensure smooth operations. Additionally, facilitating meetings and
coordinating with different teams highlighted the significance of collaboration and
teamwork. I have learned that by being proactive, detail-oriented, and fostering
effective communication, I can deliver high-quality work and contribute to the overall
success of the organization.
Weekly Work Journal - Week 4
Day 1
 People Part Training Input: Today, I dedicated my time to providing input
for the people part training program. This involved reviewing and suggesting
improvements to the training materials, ensuring alignment with company
objectives and employee development needs. By actively contributing to the
training program, we enhance the skills and knowledge of our workforce,
strengthening our overall organizational capabilities.
Day 2
 Recruitment Onboarding Learning: Today, I focused on learning and
familiarizing myself with the recruitment onboarding process. This included
understanding the necessary documentation, systems, and procedures involved
in welcoming new hires to the organization. By gaining proficiency in the
onboarding process, we ensure a smooth transition for new employees, setting
them up for success from day one.
Day 3
 Voice of Concern Update into Excel Database: Today, I updated the Voice
of Concern (VOC) feedback into the Excel database. This involved carefully
documenting and categorizing the feedback received from employees,
ensuring accuracy and completeness. By maintaining an organized VOC
database, we can identify trends, address concerns, and continuously improve
employee engagement and satisfaction.
Day 4
 Insurance Claim Documents Handed to Insurance Provider: Today, I
submitted the necessary insurance claim documents to the insurance provider.
This involved verifying the completeness and accuracy of the documents and
ensuring they were delivered to the appropriate department. By promptly
submitting the claim documents, we expedite the claims process, supporting
our employees' well-being and financial security.
Day 5
 No Objection Certificate (NOC) Preparation for Employees: Today, I
prepared the No Objection Certificates (NOCs) for employees as requested.
This involved reviewing the relevant information, drafting the certificates, and
 ensuring they were accurate and compliant with company policies. By
providing NOCs to employees, we support their personal and professional
endeavors outside of the organization.
 Compliance Training Conduct: Additionally, I conducted compliance
training for employees. This involved delivering informative sessions,
explaining important regulations and policies, and addressing any questions or
concerns. By conducting regular compliance training, we ensure that
employees are aware of their responsibilities and adhere to legal and ethical
standards, promoting a culture of integrity within the organization.

Learning Lesson/Observation
During this week, I observed the significance of adaptability and continuous learning
in the workplace. From contributing to training programs to familiarizing myself with
onboarding processes, I realized the importance of staying updated and acquiring new
skills to meet evolving organizational needs. Additionally, handling sensitive
documents such as insurance claims and NOCs emphasized the need for accuracy,
confidentiality, and attention to detail. Conducting compliance training highlighted
the importance of fostering a culture of compliance and ethical behavior within the
organization. Overall, I learned that by embracing learning opportunities and
maintaining meticulousness in my work, I can contribute to the success and growth of
the organization.
Work Activities - Week 5
Day 1
 Cost of Living: Today, I conducted research and analysis on the cost of living
factors relevant to our organization. This involved studying various economic
indicators, such as inflation rates, housing costs, and consumer price indexes.
By understanding the cost of living trends, we can make informed decisions
regarding employee compensation and benefits.
 CFO Report Entry: Additionally, I updated the CFO report with the latest
financial data and insights. This task required meticulous attention to detail, as
I accurately recorded and organized the financial information. By maintaining
up-to-date reports, we enable informed decision-making and financial
transparency within the organization.

Day 2

 Laptop Update: Additionally, I ensured that all laptops within the

organization were up to date with the latest software and security patches. This
involved identifying outdated software versions, initiating updates, and
verifying successful installations. By keeping our laptops updated, we enhance
productivity, security, and performance for our employees.
Day 3
 SWC Attendance Print: Today, I printed the attendance records for the
Safety and Wellness Committee (SWC) meeting. This involved cross-
checking the attendance list, ensuring accuracy, and preparing the necessary
documentation for review. By maintaining accurate attendance records, we
track employee participation in SWC initiatives, fostering a safe and healthy
work environment.
Day 4
 NOC Handover: Today, I facilitated the handover of No Objection
Certificates (NOCs) to employees as required. This involved verifying the
eligibility and completeness of the requests, preparing the NOCs, and
coordinating with relevant stakeholders for approval and distribution. By
 efficiently managing NOC requests, we support employees' personal and
professional endeavors outside of the organization.
Day 5
 Compliance Training Update: Additionally, I updated the compliance
training materials and content. This involved reviewing regulations, policies,
and industry best practices, and ensuring that the training materials were
accurate, relevant, and engaging. By regularly updating our compliance
training, we promote a culture of ethical behavior and legal compliance within
the organization.

Learning Lesson/Observation

Throughout this week, I observed the importance of staying updated and proactive in
various aspects of work. Researching the cost of living allows us to make informed
decisions regarding employee compensation, ensuring fair and competitive
remuneration. Keeping laptops updated enhances productivity and security,
safeguarding our digital infrastructure. Accurate attendance records for committee
meetings enable effective monitoring and evaluation of safety and wellness initiatives.
Efficiently managing NOCs supports employees' personal and professional needs.
Regularly updating compliance training materials ensures that employees are well-
informed about regulations and ethical practices. I have learned that by staying
proactive and attentive to these areas, we can contribute to the overall success and
well-being of the organization and its employees.
Work Activities - Week 6
Day 1
 Code contest meeting: Today, I had a code contest meeting with the
Management Support Group. It was a productive discussion where we went
over the contest's goals, rules, and logistics. After the meeting, I made a
Knowledge Transfer (KT) entry to document the key takeaways and action
items. Later in the day, I conducted an advanced test for software certification,
ensuring the process was smooth and secure.
Day 2

 Software certification advanced test conduct and invigilation: Continuing

with software certification, today I conducted the professional test and
invigilated the exam. It's crucial to maintain the integrity of the certification
process, and I ensured that all security measures were in place.
Day 3
 Software certification professional test conduct and invigilation: Today, I
focused on compliance entry into Samsung systems. This involves ensuring
that all necessary information is accurately recorded and stored in our systems
to maintain compliance with company policies and industry regulations.
Day 4
 Knowledge Training entry: I spent the day working on Knowledge Training
(KT) entry. This involved documenting and organizing training materials and
resources, making it easier for team members to access and learn from.
Day 5
 Poster and survey run for Software certification exam: To wrap up the
week, I ran a poster and survey for the software certification exam. The poster
is a helpful visual aid to promote the certification program, and the survey
allows us to gather feedback from participants to continually improve the
process.
Learning Lesson/Observation

This week has been a mix of activities related to software certification, compliance,
and knowledge management. One key lesson I've learned is the importance of
meticulous record-keeping and adherence to standards, especially in fields like
software certification. Additionally, effective knowledge transfer and training are
essential for maintaining high standards of performance and ensuring the team is well-
equipped. The combination of these activities ensures the success and integrity of our
software certification process.
Work Activities - Week 7
Day 1
 CSV file format for entry: On the first day of the week, I worked on creating
a CSV file format for data entry. This involved designing a structured format
for easy and efficient data input and retrieval, which is crucial for maintaining
organized records.
Day 2

 Orientation entry learning: Today, I focused on orientation entry learning. I

participated in an orientation session to understand the company's policies,
culture, and expectations. This knowledge will help me integrate into the
organization smoothly and align with its values.
Day 3
 Pre employment test: I spent the day administering a pre-employment test to
potential candidates. This is a critical step in the hiring process, ensuring that
candidates meet the necessary qualifications and skills required for the
positions they are applying for.
Day 4
 Korean Language training Preparation: In preparation for Korean language
training, I dedicated time to gather relevant materials and resources. This
involved researching language learning tools, courses, and lesson plans to
make the training process effective and engaging.
Day 5
 Work with recruitment manager: I collaborated with the recruitment
manager today. Working closely with the recruitment manager involved
discussions about current and upcoming hiring needs, candidate evaluations,
and refining the recruitment strategy to ensure we bring in the best talent for
our organization.
Learning Lesson/Observation

This week presented a diverse set of tasks, from data entry and orientation learning to
language training preparation and recruitment collaboration. One key observation is
the importance of being well-prepared for various tasks. Whether it's creating a
structured CSV format, administering tests, or preparing for language training, careful
planning and organization are essential. Additionally, effective collaboration with the
recruitment manager is crucial in ensuring we bring in the right individuals to
contribute to the company's success. This week's activities have reinforced the idea
that thorough preparation and collaboration are fundamental in achieving our
organizational goals.
Work Activities - Week 8
Day 1
 New joiner orientation: The week started with a new joiner orientation
session. This orientation is a crucial step in introducing new employees to the
organization's culture, policies, and expectations. It's essential to ensure that
new team members have a smooth transition into the company.
Day 2

 Eligible candidates from Code contest: Today, I worked on creating a list of

eligible candidates from the recent Code contest. This list includes participants
who demonstrated their skills and potential during the contest and may be
considered for future job openings or opportunities.
Day 3
 Prepare a list of employees for Multivitamin supply: Today, I prepared a
list of employees for the distribution of Multivitamin supplies. This initiative
is aimed at promoting the well-being of our employees by providing them with
essential health supplements, contributing to their betterment.
Day 4
 Indoor games and Cricket match: In the middle of the week, arrangements
were made for indoor games and watching a cricket match. These recreational
activities are important for team bonding and relaxation, fostering a positive
work environment.
Day 5
 Handover Salary Certificates to Employees: The week concluded with the
task of handing over salary certificates to employees. These certificates serve
as proof of income and are often required for various official and financial
purposes. Timely distribution of these certificates is vital for our employees.
Learning Lesson/Observation

This week was filled with a variety of tasks, from onboarding new employees and
recognizing talent from the Code contest to promoting employee well-being and
arranging recreational activities. One key lesson is the importance of employee
engagement and well-being in the workplace. Initiatives like distributing Multivitamin
supplies and organizing recreational activities contribute to a positive work
environment. Additionally, ensuring that new employees have a smooth onboarding
experience sets the tone for their successful integration into the organization. Finally,
providing necessary documents such as salary certificates in a timely manner is
essential for both employees and the company's compliance with regulatory
requirements.
Work Activities - Week 9
Day 1
 Proposal for Annual Health Checkup: The week started with sending a
proposal for the annual health check-up of employees. Ensuring the health and
well-being of employees is a crucial aspect of a company's responsibility. The
proposal aims to provide a structured plan for the health check-up program.
Day 2

 Sorting files of resigned employees: Today, I focused on organizing and

sorting files of employees who have resigned. Properly managing and
archiving these files is essential for record-keeping, compliance, and ensuring
the security of sensitive information.
Day 3
 Contacted other companies for Salary Survey: Today, I contacted other
companies for a salary survey. Conducting salary surveys helps in
benchmarking the compensation and benefits offered by our organization
against industry standards. This data is valuable for making informed
decisions regarding employee compensation.
Day 4
 Processed Insurance documents: I dedicated the day to processing insurance
documents. This task involves verifying and managing insurance-related
paperwork, ensuring that employees have the coverage they need for health
and other benefits.
Day 5
 Award Certificates based on performance: The week concluded with the
task of awarding certificates based on employee performance. Recognizing
and rewarding outstanding performance is important for motivation and
maintaining a positive work culture.
Learning Lesson/Observation

This week was a mix of activities related to employee well-being, data management,
benchmarking, and recognition. One key lesson is that a proactive approach to
employee health and well-being, as demonstrated by the annual health check-up
proposal, can contribute to a healthier and more productive workforce. Additionally,
efficient data management and archiving of files, as seen in sorting files of resigned
employees, is essential for compliance and security.
Conducting salary surveys allows the organization to stay competitive in
compensation, and processing insurance documents ensures that employees have the
necessary coverage. Finally, recognizing and awarding certificates based on
performance is a meaningful way to motivate and engage the workforce. This week
reinforced the importance of these diverse activities in supporting a healthy and
thriving work environment.
Work Activities - Week 10
Day 1
 Monthly meeting with all the departments: The week kicked off with a
monthly meeting involving all the departments. These meetings provide a
platform for cross-departmental communication, updates, and coordination.
It's an essential part of ensuring everyone is aligned with the organization's
goals and objectives.
Day 2

 Arranged a Tax awareness session: On Day 2, I arranged a Tax awareness

session for all employees. This session is vital for educating employees about
their tax obligations and providing guidance on tax-related matters, helping
them make informed financial decisions.
Day 3
 Conducted Interview for Intern hiring: Today, I conducted interviews for
intern hiring. Finding and onboarding talented interns can be an excellent way
to bring fresh perspectives and potential future talent into the organization.
Day 4
 Made a plan for annual team outing: I spent the day planning the annual
team outing. Team outings are essential for team building, fostering positive
relationships, and boosting morale. Careful planning ensures that the outing is
enjoyable and meets the team's preferences.
Day 5
 Bill processing of last month: The week concluded with the task of
processing bills from the last month. Timely and accurate bill processing is
crucial for financial record-keeping and vendor relationships.
Learning Lesson/Observation

This week was a combination of activities related to communication, employee

education, talent acquisition, team building, and financial management. One key
lesson is that regular monthly meetings help in keeping all departments aligned and
informed about organizational developments.
Tax awareness sessions are valuable for ensuring employees' financial well-being, and
intern hiring can bring fresh talent to the organization. Planning team outings requires
attention to detail and consideration of team preferences for a successful event.
Finally, efficient bill processing is vital for maintaining financial transparency and
vendor relationships. This week emphasized the importance of these varied activities
in supporting a productive and harmonious work environment.
Work Activities - Week 11
Day 1
 Conducted CSR activities: The week began with the conduct of CSR
(Corporate Social Responsibility) activities. Participating in CSR initiatives
reflects the organization's commitment to giving back to the community and
making a positive impact on society.
Day 2

 Prepared documents for upcoming Certification exam: On Day 2, I

focused on preparing documents for an upcoming certification exam. Ensuring
that all necessary materials, instructions, and resources are in place for the
exam is crucial for its successful administration.
Day 3
 Prepared documents for upcoming Certification exam: Today, I engaged
in a discussion about suggestions to improve our team's efficiency.
Collaborative efforts to identify and implement improvements can lead to
enhanced productivity and a more streamlined work environment.
Day 4
 Session conducted on Personal Growth and Career Objective: A session
was conducted on personal growth and career objectives. This session likely
involved discussions and guidance on personal development and setting career
goals, which are crucial for employee motivation and growth.
Day 5
 Prepared documents for employees going on Business trip: The week
concluded with the task of preparing documents for employees going on a
business trip abroad. This includes travel itineraries, necessary visas, and any
other documents or information required for a successful and smooth trip.
Learning Lesson/Observation

This week encompassed a range of activities, including CSR engagement, exam

preparation, team efficiency discussions, personal development sessions, and travel
document preparation. One key lesson is that CSR activities are essential for an
organization's social responsibility and reputation in the community.
Efficiently preparing for certification exams and team efficiency discussions
contribute to the effectiveness of operations. Personal growth and career objective
sessions can enhance employee satisfaction and retention. Finally, meticulous
preparation for international business trips is crucial to ensure employees' safety and
success in their international assignments. This week highlighted the significance of
these diverse activities in fostering a responsible and productive work environment.
Work Activities - Week 12
Day 1
 Discussion with my supervisor to follow up on my performance: The week
started with a discussion with my supervisor to follow up on my performance.
Such discussions are valuable for receiving feedback, setting goals, and
ensuring alignment with the organization's expectations and objectives.
Day 2

 Training session for young employees: On Day 2, I conducted a training

session for young employees. These sessions can be instrumental in
developing the skills and knowledge of the younger workforce, helping them
contribute effectively to the organization.
Day 3
 CV sorting for upcoming interview: Today, I focused on sorting CVs for an
upcoming interview. The process of reviewing and organizing resumes is a
critical step in the hiring process to identify the best-fit candidates for the
position.
Day 4
 Asset count of my supervisor: I conducted an asset count of my supervisor.
This likely involves an inventory of company assets under their responsibility,
ensuring accurate records and compliance with asset management procedures.
Day 5
 Prepared documents for new joiners: The week concluded with the task of
preparing documents for new joiners. Providing new employees with the
necessary documentation, such as employment contracts, orientation materials,
and relevant policies, ensures a smooth onboarding process.
Learning Lesson/Observation

This week included a variety of activities, such as performance discussions, employee

training, CV sorting, asset management, and onboarding preparation. One key lesson
is that regular performance discussions with supervisors are essential for personal
growth and alignment with organizational goals.
Training sessions for younger employees can be a valuable investment in the future
workforce. Efficiently sorting CVs is crucial in the recruitment process to identify the
most suitable candidates. Asset counting ensures proper asset management and
compliance. Lastly, effective onboarding is essential to provide new employees with a
positive start in the organization. This week emphasized the importance of these
diverse activities in fostering employee development and organizational efficiency.