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ASSESSMENT OF UTILIZATION OF INTERNET SERVICE AMONG

UNDERGRADUATE IN UNIVERSITY OF ILORIN, ILORIN NIGERIA

BY

JOSEPH, Julius Yisa


17/67RE019

MAY, 2023

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ASSESSMENT OF UTILIZATION OF INTERNET SERVICE AMONG
UNDERGRADUATE IN UNIVERSITY OF ILORIN, ILORIN NIGERIA

BY

JOSEPH, Julius Yisa


17/67RE019

DEPARTMENT OF EDUCATIONAL TECHNOLOGY

FACULTY OF EDUCATION

UNIVERSITY OF ILORIN

IN PARTIAL FULFILMENT OF THE REQUIREMENTS FOR THE AWARD OF

BACHELOR DEGREE IN EDUCATIONAL TECHNOLOGY B.SC. (Ed)

COMPUTER SCIENCE EDUCATION

MAY 2023

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CERTIFICATION

This is to certify that this research entitled “Assessment of Utilization of Internet

Service among Undergraduate in University of Ilorin, Ilorin Nigeria” was carried out by

JOSEPH, Julius Yisa (17/67RE019). The project had been read and approved as meeting the

requirements in partial fulfilment for the award of Bachelor’s Degree in Educational

Technology in the Department of Educational Technology, Faculty of Education, University

of Ilorin, Ilorin, Nigeria for the award of bachelor degree in computer science education.

Name Date

……………………………………... .....................................
Dr. AbdulRahman Muhammad Robiu
Supervisor

…………………………………….. …………………………..
Dr. O. O. Obielodan
Head of Department

…………………………………….. …………………………
Prof. R. W. Okunloye
Director, Institute of Education

…………………………………….. …………………………
Prof. M. O. Yusuf
Dean, Faculty of Education

…………………………………….. …………………………..
External Examiner

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DECLARATION

I declare that this project, titled “Assessment of Utilization of Internet Service among

Undergraduate in University of Ilorin, Ilorin Nigeria” is my own work and has not been

previously submitted by me or any other person for any course or qualification at this or any

other institution.

I also declare that, to the best of my knowledge, all cited works have been duly

acknowledged and referenced.

Name: JOSEPH, Julius Yisa

Matriculation No: 17/67RE019

Signature: ……………………………………..

Date: ……………………………………………

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COPYRIGHT

ASSESSMENT OF UTILIZATION OF INTERNET SERVICE AMONG


UNDERGRADUATE IN UNIVERSITY OF ILORIN, ILORIN NIGERIA

By

JOSEPH, Julius Yisa


17/67REO19

©2023
All Rights Reserved

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DEDICATION

This work is dedicated to Almighty Allah for His mercies and faithfulness over me.

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ACKNOWLEDGEMENTS

I would like to express my sincere gratitude to Almighty Allah for giving me the

necessary strength, vitality and well-being to successfully complete this course. It is His

grace and the opportunities He has provided that have made the completion of this

undergraduate project possible. While human will plays a role, it is ultimately Allah who

enables the realisation of all endeavours. May His name be praised forever (Alhamdulillah

robbil alamin).

I would like to express my sincere gratitude to my esteemed project supervisor, Dr

AbdulRahman Muhammad Rabiu, for his invaluable guidance, unwavering support and

constant encouragement throughout the duration of this project. Without his exceptional

expertise and unwavering dedication, the completion of this endeavour would not have been

possible. I am deeply grateful for his generous assistance and mentorship, even in the midst

of his demanding schedule, as he always made time to provide valuable insights and

feedback. May Allah bless you and your family, sir.

I would like to express my sincere appreciation to Prof T.R Fayeye and my L.A, Dr

Muhammed J.K, Mr M.A Aderoju, Mr Nuhu, K.M and Mr Asiyanbola Caleb for their

invaluable contributions in imparting knowledge to me throughout my tenure on this campus.

Their guidance and teachings have greatly influenced my academic journey and I am grateful

for their dedication and support.

I would also like to express my deepest gratitude to my beloved parents, for their

unwavering support, constant encouragement and constructive suggestions from the inception

of this project to its completion. Their unwavering support, boundless love and nurturing care

have been the pillars of my strength. May they soon reap the rewards of their hard work and

dedication.

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I express my heartfelt gratitude to my beloved wife, Mrs Julius Fibian, and my dear

brother, Mr Gideon Tsado, for their unwavering moral and financial support throughout my

academic journey. I am grateful for their presence in my life and I pray that God will

continue to bless and sustain them. Furthermore, I would like to express my gratitude to my

classmates, the Edutech Class of 2021, for their camaraderie and contributions. Your

collective efforts have made this experience truly remarkable. I would also like to thank the

authors of the works I have cited in this project, whose valuable insights have enriched my

understanding. Finally, I would like to thank all those who graciously responded to my

questionnaire, as their participation was essential to the completion of this research.

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TABLE OF CONTENTS

Certification-----------------------------------------------------------------------------------------------iii

Declaration------------------------------------------------------------------------------------------------iv

Copyright---------------------------------------------------------------------------------------------------v

Dedication-------------------------------------------------------------------------------------------------vi

Acknowledgements-------------------------------------------------------------------------------------vii

Table of contents-----------------------------------------------------------------------------------------ix

List of tables----------------------------------------------------------------------------------------------xi

Abstract---------------------------------------------------------------------------------------------------xii

CHAPTER ONE: INTRODUCTION---------------------------------------------------------------1

Background of the study------------------------------------------------------------------------------1

Statement of the problem------------------------------------------------------------------------------4

Purpose of the Study-----------------------------------------------------------------------------------5

Research Questions------------------------------------------------------------------------------------5

Research Hypotheses----------------------------------------------------------------------------------6

Scope of the Study-------------------------------------------------------------------------------------6

Clarification of Major Terms and Variables--------------------------------------------------------6

Significance of the Study------------------------------------------------------------------------------7

CHAPTER TWO: REVIEW OF RELATED LITERATURE---------------------------------9

Nigerian Educational System and Structure--------------------------------------------------------9

Meaning, Nature, and Concept of ICT in Education---------------------------------------------12

Internet usage in Nigeria tertiary institution------------------------------------------------------14

Empirical studies on the internet utilization among undergraduate students-----------------15

Appraisal of the Reviewed Literature--------------------------------------------------------------18

CHAPTER THREE: METHODOLOGY---------------------------------------------------------20

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Research Design--------------------------------------------------------------------------------------20

Population, Sample, and Sampling Techniques--------------------------------------------------20

Research Instrument----------------------------------------------------------------------------------21

Validation of the Research Instrument-------------------------------------------------------------21

Procedure for Data Collection----------------------------------------------------------------------21

Data Analysis Techniques---------------------------------------------------------------------------22

CHAPTER FOUR: DATA ANALYSIS AND RESULTS-------------------------------------23

Research Question 1----------------------------------------------------------------------------------24

Research Question 2----------------------------------------------------------------------------------25

Research Question 3----------------------------------------------------------------------------------26

Research Question 4----------------------------------------------------------------------------------27

Research Question 5----------------------------------------------------------------------------------28

Research Hypothesis One---------------------------------------------------------------------------29

Summary of Findings--------------------------------------------------------------------------------30

CHAPTER FIVE: DISCUSSIONS, CONCLUSIONS AND RECOMMENDATIONS- 31

Discussions of the Findings-------------------------------------------------------------------------31

Conclusions--------------------------------------------------------------------------------------------34

Recommendations------------------------------------------------------------------------------------35

Suggestions for Further Studies---------------------------------------------------------------------36

REFERENCES------------------------------------------------------------------------------------------37

APPENDIX----------------------------------------------------------------------------------------------43

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LIST OF TABLES

Table 1: Description of sample selection-------------------------------------------------------------20

Table 2: Percentage Distribution of Respondent by Gender---------------------------------------23

Table 3: Percentage Distribution of Respondents by Faculty-------------------------------------23

Table 4: Undergraduates’ computer and internet skills--------------------------------------------24

Table 5: Undergraduates’ mode of accessing the internet-----------------------------------------25

Table 6: Frequency and duration of internet usage by undergraduates--------------------------26

Table 7: Online activities undergraduates uses internet for----------------------------------------27

Table 8: Online activities undergraduates’ uses internet for---------------------------------------28

Table 9: Influence of gender on Undergraduates’ usage of internet------------------------------29

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ABSTRACT

The use of the internet has become a fundamental part of modern life, providing access to
information, communication, and educational resources. In recent years, the internet has been
increasingly used in universities to support teaching and learning, research, and
administrative activities. However, there is a need to assess the utilization of internet services
in universities to ensure that it is being effectively used to enhance academic and
administrative activities. This study assess the utilization of internet service among
undergraduate in university of Ilorin, Ilorin, Nigeria. Specifically, the study: (i) identify the
computer and internet sills of undergraduate students; (ii) find out the type of internet access
the undergraduate students use in connecting to the internet; (iii) find out the frequency and
duration of internet use among the undergraduate students; (iv) analyse the on-line activities
engaged in by the undergraduate students through the internet; (v) identify the challenges
encountered by undergraduate students in internet usage.

This study was a descriptive research of the survey type. Research sample was drawn from
five faculties in University of Ilorin, Ilorin. 250 undergraduate students were randomly
selected from 5 faculties. The instrument used for data collection was researcher designed
questionnaire structured into four sections. The instrument was used to elicit response based
on the variables. Descriptive and inferential statistics was used to analyze the research
questions. All the research questions were answered with percentage, mean and standard
deviation while the research hypothesis was tested using t-test.

The findings of the study showed that:

1. Students have varying levels of computer and Internet skills, with some skills more
common than others.
2. Students have different preferences for accessing the Internet, with mobile phones
being the most popular mode of access.
3. The majority of students use the Internet frequently for both academic and social
purposes, with social media being the most common use of the Internet among
participants.
4. Students use the internet for both academic and non-academic purposes
5. The cost of surfing the Internet and unreliable electricity supply are the main
challenges that students face when using the Internet.

This study concluded that the majority of the undergraduate students have basic computer
skills, but more needs to be done to educate them about online safety and security. Mobile
phones were found to be the most common way of accessing the internet, followed by
personal modems and commercial cybercafés. It was recommended among others that
educational institutions should provide regular training and awareness programmes on safe
internet practices to improve students' skills and knowledge.

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CHAPTER ONE

INTRODUCTION

Background of the study

Education empowers communities and citizens to fully participate in development and

prosperity. In a broad sense, it is generally acclaimed as a tool that has a germane impact on

the mind, character, or physical ability of an individual (Briggs, Ololube, Kpolovie, Amaele

& Amanchukwu, 2012). Education is the fundamental right of human beings with far-

reaching impacts on development and social progress. It is the cornerstone of sustainable

development and it contributes to building a modern and thriving society (Idowu & Esere,

2013). Kolawole (2017) also opined that education is the process of facilitating learning, or

the acquisition of knowledge, skills, values, beliefs, and habits. Education remains a powerful

instrument for human emancipation, advancement and social integration without which no

individual can attain development (Uriah, Ololube & Egbezir, 2015).

Every nation invests in education because it can produce unquantifiable benefits for

individuals, organizations and the society as a whole (Oduma & Ile, 2014). The aim of

education is to develop an individual so that he can be useful to himself, his family and the

society at large. The National Policy on Education (FRN, 2014) identified the levels of

education in Nigeria as basic education (pre-primary, primary and junior secondary), post-

basic education (senior secondary); and tertiary education. Post basic education also known

as senior secondary education is the education children receive after a successful completion

of nine years of basic education. This stage of education is critical to the education of a child,

being the bridge between basic and tertiary education. Consequently, it is also a means of

living and fitting well into society for those who may not aspire further in educational career.

The objectives of post-basic education according to FRN (2014) is to prepare the individual

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for useful living within the society and provide the opportunity for higher level education,

irrespective of gender, social status, religious or ethnic background.

Education frequently takes place under the guidance of educators, however learners

may also educate themselves. Education can take place in formal or informal settings and any

experience that has a formative effect on the way one thinks, feels or acts. In all this,

education is a must for every human being, therefore, education is the best legacy a country

can give to her citizens. Effective education requires the integration of technology to facilitate

teaching and learning, which thereby improve student’s performance. Thus, this infers that

technology is the strongest factor to consider in shaping educational landscape. Many

educational sectors are showing support for increased levels of technology in the classroom

by providing hardware such as tablets and computers, enhancing internet connectivity, and

implementing programs designed to improve computer literacy for both teachers and

students. Although instructors generally appreciate the benefits of educational technologies,

they often find a smooth and effective integration of new educational technologies

challenging. From the acquisition of new technology equipment to the adaptation of curricula

and teaching techniques to incorporate new educational tools, technology integration presents

significant challenges to educators at each level of school systems (Johnson, Jacovina,

Russell & Soto, 2016).

Ukwueze and Ajala (2014) stated that Information and Communication Technologies

(ICTs) have become one of the basic building blocks of modern society within a very short

time. Many countries regard the understanding and mastering of the basic skills and concepts

of ICTs as part of the core of education, alongside reading, writing and numeracy. However,

the use of ICTs in education is divided into two broad categories: ICTs for Education and

ICTs in Education. ICTs for education refers to the development of information and

communications technology specifically for teaching/learning purposes, while the ICTs in

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education involves the adoption of general components of ICTs in the teaching learning

process (Collis, 2010).

ICT has the potential of being used to meet the learning needs of individual students,

increase self-efficacy and independent learning among students and improve students’

development. ICT provides cooperative learning that assists students in gaining more

knowledge and techniques through interacting with each other. ICT is considered a powerful

tool for educational change and reform as it is used as productivity tools or enrichment

resources to support the traditional teacher-led mode of instruction, optimize learners-

centered pedagogical methods, develop broad and generic skills, and provide quicker and

easier access to more extensive and current information (Edewor, Imhonopi & Urim, 2014).

Information and communication technologies (ICTs) especially the internet has been

ushering in a new age in the information society and has become the potent force for

transforming social, economic and political life globally (Gurumurthy, 2004). The internet is

a series of technologies with varying meanings for users around the globe. However, Lebow

(1995: 36) defined the internet as “a global network of linked computers that enables people

to share and exchange information”. The internet is not only a conduit for many innovations,

but it is also dependent on other technologies and infrastructures to be in place such as

computers and mobile phones (Putnam and Kolko, 2010).

The internet has become a necessity to a large portion of the world population today

and has become the best, largest and most useful encyclopaedia of information. The internet

has a far larger and serious impact on our society than the introduction of television, greater

than the influence of the industrial revolution or the printing press (Ebersole 1999, 2000). The

internet over the past few decades has thus become an important technological tool in the

production, marketing and use of information worldwide. It has given a new approach to

education where students are no longer dependent on their teachers and school libraries as

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their only source of information. A major cursory observation shows that the internet is a

major means of communication and information among students of higher institutions.

Specifically, the internet is an invaluable tool being used in higher education for information

access, learning, teaching research and development, as a communication medium, and for

teaching and learning (Brändström, 2011). However, there are also many drawbacks in terms

of access and use by the students.

The higher education sector in developing countries such as Nigeria is imperative in

improving economic and social status of such countries. Therefore, in the present knowledge

economy, seamless information access by the students is a major key to academic

improvement in the universities. Globally, different studies have been carried out on students’

use of the internet which depends on various associated factors such as the available internet

facilities, purposes and students’ skills (Fasae and Aladeniyi, 2012). The purpose of this

study was to investigate the use of internet service among students using the University of

Ilorin as a case study.

Statement of the problem

The use of the internet has become a fundamental part of modern life, providing

access to information, communication, and educational resources. In recent years, the internet

has been increasingly used in universities to support teaching and learning, research, and

administrative activities. However, there is a need to assess the utilization of internet services

in universities to ensure that it is being effectively used to enhance academic and

administrative activities.

In Nigeria, the University of Ilorin is one of the largest and most reputable

universities in the country, with a student population of over 40,000. Despite the availability

of internet services on campus, there is a lack of empirical data on the extent of utilization of

these services. While some studies have focused on the general use of the internet in Nigeria,

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there is a gap in knowledge on how students, faculty, and staff at the University of Ilorin are

using internet services to support their academic and administrative activities.

Moreover, there are also concerns about the quality of the internet services available

on campus, which can impact the utilization and effectiveness of these services. In a survey

of Nigerian universities, Oluwatayo and Odusina (2018) found that poor internet connectivity

was a major barrier to effective utilization of internet services. Therefore, there is a need to

investigate the quality of internet services at the University of Ilorin to identify any barriers to

utilization and to propose solutions for improving access and quality.

In light of these issues, the present study aims to assess the utilization of internet

services at the University of Ilorin, Ilorin, Nigeria, with a focus on identifying the patterns of

usage among students, and the challenges and barriers to effective utilization. By providing

empirical data on the current state of internet utilization on campus, this study will contribute

to the development of policies and strategies to enhance the quality and effectiveness of

internet services at the University of Ilorin and other universities in Nigeria

Purpose of the Study

The main purpose of this study is to assess the utilization of internet service among

undergraduate in University of Ilorin, Ilorin, Nigeria. Specifically, this study sought to:

1. Identify the computer and internet sills of undergraduate students

2. Find out the type of internet access the undergraduate students use in connecting to

the internet

3. Find out the frequency and duration of internet use among the undergraduate students

4. Analyse the on-line activities engaged in by the undergraduate students through the

internet

5. Identify the challenges encountered by undergraduate students in internet usage.

Research Questions

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The study seeks to answer the following questions;

1. What are the computer and internet skills of undergraduate students at the University

of Ilorin?

2. What types of internet access do undergraduate students at the University of Ilorin use

to connect to the internet?

3. How frequently and for what duration do undergraduate students at the University of

Ilorin use the internet?

4. What online activities do undergraduate students at the University of Ilorin engage in

through the internet?

5. What challenges do undergraduate students at the University of Ilorin encounter in

using the internet, and how do these challenges affect their academic and

administrative activities?

Research Hypotheses

The following null hypotheses were formulated and would be tested at 0.05 level of

significance in this study;

Ho1: There is no significant difference between male and female undergraduate student’s

usage of internet

Scope of the Study

This study focuses on assessment of ultilization of internet service in University of

Ilorin, Ilorin Nigeria. Gender was introduced in this study as a moderating variable.

Undergraduate students form the population of this study. Descriptive research of the survey

type was adopted by administering a questionnaire to seek respondents’ opinion. The sample

comprised of 250 undergraduate students randomly selected from five (5) faculties in

Univerity of Ilorin. 50 students were randomly selected from each faculty.

Clarification of Major Terms and Variables

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The following terms and variables are clarified as used in this study;

Assessment: This refers to the process of evaluating or measuring the extent to which the

internet services are being used by undergraduate students at the University of Ilorin.

Utilization: This refers to the extent to which the internet services available at the University

of Ilorin are being used by undergraduate students. It encompasses factors such as frequency

and duration of use, types of online activities engaged in, and the challenges encountered in

using the internet.

Internet: This refers to the global network of interconnected computer networks that allows

users to access information, communicate with others, and engage in online activities. In the

context of this study, the focus is on the utilization of internet services provided by the

University of Ilorin to its undergraduate students.

ICT: This stands for Information and Communication Technology, and refers to the use of

technology to access, process, and communicate information. It encompasses a range of

technologies, including computers, the internet, mobile devices, and other digital tools.

Significance of the Study

The result of this study would be beneficial to students, teachers, government,

institutions, educational administrators and curriculum developers.

The findings of this study might help students in tertiary institutions to better

understand their own utilization of internet services and how this impacts their academic and

administrative activities. By identifying the challenges and barriers to effective internet

usage, students can work to address these issues and improve their performance in their

studies. Furthermore, students may be able to use the results of your study to advocate for

improved internet access and quality on campus, which could benefit future generations of

students.

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This study can help teachers and faculty members to better understand the ways in

which their students are utilizing internet services, and to identify opportunities to integrate

these technologies more effectively into their teaching and learning practices. By

understanding the patterns of internet usage among students, teachers can tailor their

instructional approaches to better meet the needs of their learners. Additionally, the findings

of this study may highlight areas where additional training or support is needed for teachers

to effectively incorporate ICTs into their teaching.

The findings of this study can be valuable to the government of Nigeria in developing

policies and strategies to enhance access to and utilization of ICTs in higher education. By

identifying the challenges and barriers. The study might also provide valuable insights for

other tertiary institutions and beyond on how to assess the utilization of internet services

among undergraduate students. The findings can help other institutions to identify similar

challenges and barriers to effective utilization of ICTs in their respective contexts, and to

develop strategies to address these issues.

This study might inform the decision-making of educational administrators at the

University of Ilorin and other tertiary institutions, by providing a comprehensive assessment

of the utilization of internet services by undergraduate students. By understanding the

patterns of usage and the challenges encountered, administrators can develop strategies to

improve access and quality of internet services, and to integrate ICTs more effectively into

the overall learning and administrative processes of the institution.

Finally, the findings of this study will be valuable to curriculum developers, as

importance of incorporating ICT skills and competencies into the curricula of tertiary

institutions will be highlighted. By understanding the types of online activities engaged in by

undergraduate students, curriculum developers can design programs and courses that better

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align with the needs and interests of students, and that equip them with the skills and

knowledge needed to succeed in the digital age.

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CHAPTER TWO

REVIEW OF RELATED LITERATURE

This chapter is the review of related literature, the review covers the following areas:

1. Nigerian Educational System and Structure

2. Meaning, Nature, and Concept of ICT in Education

3. Internet usage in Nigeria tertiary institution

4. Empirical studies on the internet utilization among undergraduate students

5. Appraisal of the Reviewed Literature.

Nigerian Educational System and Structure

Education is a bridge to the future, an agent for human capital formation, a manpower

industry that produces the knowledge and skills necessary for development. It has become a

known creed that a nation’s ability to develop the skills, knowledge abilities and

competencies of its members is crucial and fundamentally linked to the education system, a

social service with positive externalities that foster economic, social, political, and

technological changes (Sanubi & Akpotu, 2015). There are lots of definitions of the concept

of education overflowing in literatures, where some of the findings are; Matthew (2016)

defined education as an economic investment that raises the quality of life, improves health,

and productivity in the market and the non-market world increases individual’s access to paid

employment, as well as facilitates social and political participation of an individual in the

development of his/her nation. While The Oxford Advanced Dictionary (2014) viewed it as

the process of training and instruction, especially of children and young people in schools,

colleges, and so on, which is designed to give knowledge and develop skills. Education is

defined in the Encyclopedia Americana as the process by which an individual gains

knowledge or insight or develops attitude or skills.

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Education as a development agent is valued by all nations of the world because it has

brought total liberation to man. It has transformed man from ignorance and misery to

knowledge and happiness. It has made man useful to himself, his generation and beyond.

According to FRN (2014), the policy projects that education offered in Nigeria should be

qualitative, comprehensive, functional, relevant and Information Technology driven. The

policy further states that in doing this the Nigeria Government will ensure, sustain and offer

unfettered access and equality Education to all individuals in partnership with the private

sector, Non-Governmental Organizations, and Local Communities to support and fund

education at all levels.

Sanubi and Akpotu (2015) postulated that to be effective and be of good quality,

education must interact with other sectors of the economy in the promotion of inter-sectoral

linkages. It involves developing a strong, functional and reliable education-private sector

collaborative partnership. Through this the needs of the education subsector and those of the

organized private sector are harmonized, coordinated and mutually re-enforced. For example,

curriculum, manpower, facilities are exchanged as research collaboration activities flourished

with the aim of solving specific problems of corporate organizations and society. In fact, the

education that brings development is that which is well funded, provided with the state-of-

the-art facilities and equipment, with well-motivated and dedicated manpower to impart the

science, vocational and technology-compliant curriculum, relevant to societal and

entrepreneurial needs of individuals.

Matthew (2016) stipulated that education can be categorized as formal and informal,

the informal or indigenous education goes on in the society every time, everywhere with

every member of the society as student and learner. In this case, there is no syllabus, subject

teachers, classroom, examination certificate involved. It involves all the people and serves

immediate needs and aspirations. Formal education or western education comes with the

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white men and it is based on a curriculum, clearly defined content or subject syllabus, a

teaching-learning process with a classroom or school. The formal education in Nigeria

consists of three main stages (Primary, Secondary, and Tertiary) although of recent, early

childhood stage which was in the past not recognized, was officially recognized and

supported by the policy thrust (FRN, 2014).

The Federal Republic of Nigeria amended the National Policy on Education in 2014

policy thereby dividing the Nigerian education system into four different levels, which are;

Early child care and development aged hood 0-4 years (Pre-Primary); Basic Education (5-15

years) - comprising 6 years of Primary Education and 3 years of Junior Secondary Education,

which is compulsory, universal and free; Post-Basic Education of 3 years in Senior

Secondary Education and Technical colleges; and Tertiary Education provided in colleges of

Education, Polytechnics and the Universities. (FRN, 2014).

In Nigeria there are many challenges militating against the achievement of the

objectives of a quality education, they include; inadequate fund; inadequate and decay

infrastructural facilities; inadequate and low quality teachers; negative attitudes of teacher;

indiscipline of students; examination malpractices; low quality students-intake and poor

academic performance of students; wastage; inappropriate curriculum; as well as the dilemma

of disarticulation of schools. To tackle these challenges, and move education forward in this

decade and beyond, it is suggested that the provision of adequate fund for education;

effective administration of institutions; curbing examination malpractices; recruitment and

training of more instructors; commitment and effectiveness of instructors; re-articulation of

disarticulated schools; regular and effective inspection of institutions; recruitment of quality

candidates into institutions; these is as stipulated by Matthew (2016). Education and

technology are two basic elements that play an important role in rendering individual life

effective and efficient (Bozkaya et al., 2018).

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Meaning, Nature, and Concept of ICT in Education

The introduction of ICT into universities clearly changed the way education is

conducted (Oduma, 2013). It paves the way for a new pedagogical approach, where students

are expected to play more active role than before (that is getting more involved in the

learning process, being active participants of knowledge creation not mere recipients of

knowledge). Using information and known ICT tools in education, students can be able to

communicate, create preservatives in PowerPoint, and interact with colleagues and teachers

using technology. Yusuf (2005) stated that culture and society which are major factors of

education, have adjusted to meet the challenges of the knowledge age. These prevalence and

rapid development in ICT has transformed human society from the information age to the

knowledge age. The use of ICT in education by staffs and students is becoming a necessity as

it can be used to improve the quality of teaching and learning in any tertiary institution.

Oduma (2013) likened ICT to a utility like water and electricity which plays a major

role in education and has impacted on the quality and quantity of teaching and learning as

well as research in educational methodology to initiate a new age in education. Internet as a

digital tool of ICT has strengthen teaching and learning as it provides powerful resources and

services for students, thereby enabling them meet their educational needs. It also allows for

networking among students and teachers to facilitate exchange of ideas and improve

opportunities for connecting schools to the world as learning is expanding beyond the

classroom, so real life context can be established (Dotimi& Hamilton-Ekeke, 2013).

Etim et al. (2013) defined the internet as the inter connection of system of subsystems

of equipment that is used in the automatic acquisition, storage, manipulation, management,

movement, control, display, switching, interchange, transmission or reception of data or

information. Dickson (2012) noted that the internet can be seen to provide resources and

services that are used for accessing, processing, gathering, manipulating and presenting or

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communicating information. The use of internet in education can be said to be growing in all

parts of the world and their application is becoming an integral part of education in many

parts of the globe. Abascal and Nicolle (2015) indicated that most developed countries have

exploited the potential of internet to transform their education landscape.

Nigeria as a country is yet to make available and use ICTs to transform its’

educational system. Ololube (2013) indicated the benefits of internet use in education, and

also found positive and moderately high achievement at all educational level, from computer

use in school subjects, which allows students to focus on strategies and interpretation of

answers rather than spend time on tedious computational calculation. It is then generally

believed that the use of internet in the educational sector in a developing nation like Nigeria

would help bridge the information barrier between developed and developing nations.

However, Dickson (2012) established that improved access does not result in improved

utilization in educational institutions.

ICTs as a field of education had being in existence earlier, they were being regarded

to as teaching aids or apparatus (Abimbade, 2012).But current achievement in the field of

ICT has offered tremendous opportunities for learning through electronic means, the use of

E-learning and internet technology in learning. It is seen as a means to improve accessibility,

efficiency and quality learning. The 21 stcentury ICTs has stretched educational boundaries

and created new ones, some of which are internet, e-learning and m-learning (Ololube, 2013).

The provision of appropriate framework for full integration of ICTs into the

educational system of any nation’s educational sector is the responsibility of the federal or

central government (Yusuf, 2006). For the proper integration of ICTs and related technology

into the educational system, there is need for a comprehensive policy document to serve as a

guide for stakeholders in the education sector, competence, adequate funding, provision of

infrastructural facilities, institutional factions, environmental factors, student’s attitude, skill,

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student’s interest to usage. These factors help determine the successful use of ICT for

information retrieval and sharing in education (Gillwald & Esselaar, 2015).

Internet usage in Nigeria tertiary institution

The utilization of the internet has become increasingly important in today's world,

particularly in the educational sector. In Nigeria, tertiary institutions have made significant

efforts to integrate internet technologies into their academic and administrative activities.

However, the extent to which these efforts have been successful and the challenges

encountered in the utilization of internet services in Nigerian tertiary institutions are still not

well understood.

Several studies have investigated the patterns of internet usage in Nigerian tertiary

institutions. A study by Oni, Adewoye, and Adesina (2018) found that internet usage among

Nigerian tertiary students was primarily for academic purposes such as accessing course

materials, research, and communication with faculty members. The study also found that

social media usage was a major online activity engaged in by students. Similarly, a study by

Adeyinka-Ojo and Popoola (2016) found that internet usage among Nigerian tertiary students

was primarily for academic purposes, but also included social and entertainment activities.

However, despite the importance of the internet for academic purposes, access to

internet services remains a challenge in Nigerian tertiary institutions. A study by Omotayo,

Ojo, and Oluwadare (2018) found that inadequate internet connectivity, lack of access to

devices, and high cost of data were major barriers to effective utilization of internet services

by Nigerian tertiary students. These findings are consistent with other studies which have

highlighted the challenges of internet access and connectivity in Nigeria (Oloyede, 2016;

Onuoha, 2018).

In addition to challenges with internet access and connectivity, Nigerian tertiary

students also encounter other challenges in the utilization of internet services. For example, a

15
study by Amadi, Ogwo, and Okwara (2017) found that Nigerian tertiary students faced

challenges with internet security and privacy, such as identity theft and unauthorized access

to personal information. The study also highlighted the need for increased awareness and

education on internet security and privacy issues.

Another challenge encountered by Nigerian tertiary students in the utilization of

internet services is the lack of digital skills and competencies. A study by Adekunle and

Taiwo (2017) found that many Nigerian tertiary students lacked the skills and knowledge

needed to effectively utilize ICTs in their academic and administrative activities. This finding

is consistent with other studies which have highlighted the importance of digital skills and

competencies for effective utilization of internet services (Adeyinka-Ojo & Popoola, 2016;

Oni et al., 2018).

Several strategies have been proposed for improving internet access and quality in

Nigerian tertiary institutions. One approach is the use of open educational resources (OER)

which can help to reduce the cost of accessing course materials and improve the quality of

education (Oladokun & Ogunleye, 2015). Another strategy is the use of mobile technologies

such as smartphones and tablets, which can provide more affordable and convenient access to

internet services (Oloyede, 2016). Moreover, a study by Olojede and Alaba (2015) proposed

the adoption of cloud computing technology as a solution to the challenges of internet access

and connectivity in Nigerian tertiary institutions.

Empirical studies on the internet utilization among undergraduate students

This section reviews the empirical studies on internet utilization in tertiary

institutions. Parameshwar and Patil (2009) investigated the use of the internet by faculty and

research scholars at Gulbarga University’s library in India. The study revealed that the

challenges faced included downloading problems, information overload and finding relevant

information. As part of the “PEW Internet Life Project”, Jones et al. (2007) examined a

16
sample of 7421 undergraduate students across the United States. Parameshwar and Patil

(2009) revealed that the students reported using the internet for academic purposes and the

internet had positively impacted their academic lives.

A study conducted by Patel and Darbar (2016) on internet usage among students of

CK Shah Vijapurwala Institute of Management Library, India revealed 100% of the

respondents use the internet and majorly for their studies and social networking. More than

half of the students were satisfied with the WIFI access on their campus and a major problem

to internet use is the low speed internet connectivity. Similarly, Kumar (2017) using a survey

studied the internet access and use among face to face program students of Indira Gandhi

National Open University, India. The study revealed majority of the respondents use the

internet for academic purposes and social networking. The respondents also reported that the

internet improved their professional competence and improved their research process.

A review of literature shows several other studies in Africa that have established a

high degree of internet use among university students and inadequate internet access. A study

by Badu and Markwei (2005) on awareness and use of the internet at the University of Ghana

showed that the students were aware and use the internet. The results showed that e-mail was

the commonly used internet service followed by information search.

In Nigeria, Anasi (2006) highlighted that the low pattern of internet use among

undergraduates’ students from the Faculties of Education and Law at the University of Lagos.

Furthermore, the study revealed that though most of the students browsed the internet, many

of them lacked search strategies skills even though their Internet use had very high impact on

their academic or career related activities. Olufemi (2006) in the investigation of internet use

among undergraduate students of Obafemi Awolowo University, Nigeria reported a high

level of use of the internet and their major access was through the commercial cybercafés

where they paid for access time. The study also showed that problems experienced by the

17
students when using the internet include slowness of the server and high payment of the

access to the internet. Similarly, Awoleye et al. (2008) examined the level of penetration of

internet usage among undergraduate students of Obafemi Awolowo University in Nigeria

reported that the students had high level of internet usage and use the internet mostly for

email, information research and online-chat.

Mishra (2009) studied the use of internet at the University of Maiduguri, Nigeria. The

findings showed that 74.6% of the students using the internet for research and academic

purposes; and concluded that necessary facilities should be put in place for faculty and

students to make optimal use of information resources available on the internet. Furthermore,

Ani (2010) in his study which examined the extent and level of internet access in Nigerian

universities submitted that undergraduate students extensively use the internet. However,

majority of the respondents indicated that they relied on commercial internet services and

cybercafés due to poor internet infrastructure in the university. The results showed that most

of the students use the internet for academic purposes.

Adekunmisi et al. (2013) in their study on the internet access and usage by

undergraduate students of Olabisi Onabanjo University, Nigeria indicated that majority of the

respondents had access to the internet. The students accessed internet facilities from the

privately-owned cybercafés in town despite the fact that the university grossly lacks internet

facilities. Furthermore, the students use the internet mostly for emails, academic purpose and

getting information while the high cost of browsing, slow internet access speed, power outage

and few internet facilities are challenges identified as impediments to internet by the students.

A review of related literature shows that there have been many studies on internet use

globally and most of them reached a consensus that internet usage is most prevalent among

university students’, but no in-depth study has been reported on the use of internet in the

18
university under study. Therefore, this study was carried out to ascertain internet use in the

University of Ilorin, Ilorin, Nigeria.

Appraisal of the Reviewed Literature

This study assess the utilization of internet services in University of Ilorin, Ilorin,

Nigeria. Literatures were review under the following key areas: educational system and

structure in Nigeria, meaning, nature, and concept of ICT in education, internet usage in

Nigeria tertiary institution, and empirical studies on the internet utilization among

undergraduate students.

Literature review on Nigeria educational system revealed that the system is made up

of six years of primary education, six years of secondary education, and four years of tertiary

education. Tertiary education in Nigeria is further divided into universities, polytechnics, and

colleges of education. This system has been criticized for its lack of infrastructure, inadequate

funding, and poor management, which has resulted in a decline in the quality of education in

Nigeria.

Review on ICT showed the general concept of ICT which is the integration of

technology in the teaching and learning process. It involves the use of various tools and

technologies such as computers, smartphones, the internet, and multimedia to enhance the

delivery of educational content. ICT in education has the potential to improve the quality of

education by making it more accessible, flexible, and interactive. However, its

implementation in Nigeria has been slow due to several factors, including poor infrastructure

and inadequate funding.

Internet Usage in Nigeria Tertiary Institution Internet usage in Nigeria tertiary

institutions has been on the rise in recent years. The internet provides students with access to

a vast array of educational resources, including online journals, e-books, and other

educational materials. However, the use of the internet in Nigeria tertiary institutions is still

19
limited due to several factors, including poor internet connectivity, inadequate funding, and a

lack of awareness about its benefits.

Several empirical studies have been conducted on the internet utilization among

undergraduate students in Nigeria. A study by Adepoju et al. (2021) found that the majority

of undergraduate students in Nigeria use the internet for academic purposes, such as research

and communication with lecturers and classmates. Another study by Olojede and Ogunniran

(2020) found that the use of the internet among undergraduate students in Nigeria is

influenced by several factors, including access to technology, computer literacy, and internet

connectivity. Empirical studies showed a mixed result as some authors reported a positive

usage of internet services, while some reported negative usage. Further studies is still needed

to ascertain the current utilization level of internet by undergraduate students in Nigeria

tertiary institutions.

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CHAPTER THREE

METHODOLOGY

This chapter presents the methods and techniques employed in the process of

collecting necessary and relevant data that were used for this research. It is discussed under

the sub-headings of: research design, population, sample and sampling techniques, research

instrument, validation and reliability of research instrument, procedure for data collection and

Data analysis techniques.

Research Design

This study is a descriptive research of the survey type. This research design was used

because of its simplicity in data gathering and analysis. It allows data gathering from a

representative sample of the population.

Population, Sample, and Sampling Techniques

The population for this study consisted of all undergraduate students in Nigeria

Universities. The target population were all undergraduate students in University of Ilorin,

Nigeria. Five (5) faculties will be randomly selected from the university. Furthermore, fifty

(50) undergraduate students will be randomly selected from each faculty to make up a total of

two hundred and fifty (250) undergraduate students all together from the five faculties. Table

1 below showed the selected faculties, and their respective samples.

Table 1: Description of sample selection

S/N SCHOOL SAMPLE SELECTION


1 Faculty of Education 50
2 Faculty of Engineering 50
3 Faculty of Law 50
4 Faculty of Social Science 50
5 Faculty of Agriculture 50
TOTAL 250

21
Research Instrument

The instrument for this study will be a researcher designed questionnaire titled

“Assessment of Utilization of Internet Services in University of Ilorin, Ilorin, Nigeria”. The

questionnaire was administered to the undergraduate students in the selected faculties, in

University of Ilorin to get their responses. The instrument consisted of two sections; Section

A and B. Section A comprised the demographic information of the respondents; Section B

elicit responses based on variables under study. It contained 20 items in all with response

scale peculiar to each item of the questionnaire.

Validation of the Research Instrument

The instrument will be validated by three lecturers from the Department of

Educational Technology and later perused by the supervisor. Their corrections and

suggestions was used to modify the items in the questionnaire. All necessary corrections,

amendments, modifications, and suggestion were incorporated before the administration of

the instrument. The questionnaire will be pilot tested on 20 randomly selected students from a

faculty which is not part of the sampled school. The data gathered from the pilot study will be

analyzed to check for internal consistency of reliability.

Procedure for Data Collection

The researcher will collect a letter of introduction from the Department of Educational

Technology, University of Ilorin, Ilorin and will be taken to the selected faculties for

permission to conduct the research. The researcher will administer 250 copies of the

questionnaires to the students in each of the selected faculties. The information gathered will

be treated as a matter of confidentiality and solely for the purpose of this research.

Information gathered will be used strictly for the purpose of this research only. The students

will not be coerced to giving information in the course of this research.

22
Data Analysis Techniques

The data obtained from the questionnaire will be subjected to descriptive and

inferential statistics. Mean, frequency counts and percentage will be used to provide answers

to the research questions. Inferential statistics of Independent t-test will be used to test the

research hypothesis. The hypothesis will be tested at 0.05 level of significance.

23
CHAPTER FOUR

DATA ANALYSIS AND RESULTS

This chapter presents the findings of the research questions and hypotheses outlined in

chapter one through data analysis. Two hundred and fifty (250) questionnaires were

distributed to undergraduate students of the University of Ilorin, Nigeria. The data collected

were analysed using mean, frequency count and percentage. While all the questionnaires

were retrieved, only two hundred and twelve (212) were deemed suitable for the study.

Table 2: Percentage Distribution of Respondent by Gender

Gender Frequency Percentage (%)


Male 109 51.4%
Female 103 48.6%
Total 212 100%

This table shows the gender distribution of the sample population studied. Of the 212

participants, 109 were male (44.1%) and 103 were female (55.9%). The total number of

participants in the study was 212, which represents 100% of the sample. The table shows that

the gender distribution of the participants was relatively balanced, with a slightly higher

proportion of females in the sample.

Table 3: Percentage Distribution of Respondents by Faculty

Faculty Frequency Percentage (%)


Education 45 21.2
Engineering 40 18.9
Law 37 17.5
Social Science 46 21.7
Agriculture 44 20.8
Total 212 100%

This table shows the distribution of participants by faculty. The highest number of

participants belonged to the faculty of education with 45 participants (21.2%), followed by

social sciences with 46 participants (21.7%) and agriculture with 44 participants (20.8%).

24
The lowest number of participants was found in the Faculty of Engineering with 40

participants (18.9%) and the Faculty of Law with 37 participants (17.5%). The table shows

that the sample population was relatively evenly distributed across the faculties, with no one

faculty dominating the study.

Table 3: Percentage Distribution of Respondents by Age range

Age range Frequency Percentage (%)


15 – 25 years 69 32.5
26 – 35 years 84 39.6
36 years and above 59 27.8
Total 212 100%

This table shows the age distribution of the participants in the study, divided into

three age groups: 15-25 years, 26-35 years and 36 years and over. Out of a total of 212

participants, the largest number of participants (84 or 39.6%) were in the 26-35 age group,

followed by 69 participants (32.5%) in the 15-25 age group, and 59 participants (27.8%) in

the 36+ age group. The table shows that the majority of participants were in the 26-35 age

group, with the remaining participants spread across the other two age groups.

Research Question 1

What are the computer and internet skills of undergraduate students at the University of

Ilorin?

Table 4: Undergraduates’ computer and internet skills

S/No Computer and Internet skills Yes No


(%) (%)
137 75
1 I have basic computer operating skills
(64.4%) (35.4%)
I have basic web browsing skills to navigate
2 different websites and search for information on 118 94
the internet. (55.7%) (44.3%)
I can use search engines such as Google or 121 91
3
Bing to find specific information or websites. (57.1%) (42.9%)

25
I am familiar with email and instant messaging
4 tools such as Gmail, Outlook or Skype to 129 83
communicate with others. (60.8%) (39.2%)
Identify and avoid online scams and phishing 89 123
5
attacks (42%) (58%)
I understand how to use cloud-based services
6 such as OneDrive or Google Drive to share files 119 93
online. (56.1%) (43.9%)

Table 4 shows the responses of the participants regarding their computer and internet

skills. The table consists of six statements related to computer and internet skills, with 'yes'

and 'no' options for each statement. The data in the table show that the majority of

participants have basic computer skills (137 participants or 64.4% answered 'yes' to statement

1). In addition, more than half of the participants indicated that they had basic skills in

browsing the web (statement 2), using search engines (statement 3) and being familiar with

email and instant messaging tools (statement 4). However, responses to statement 5, which

assesses the ability to identify and avoid online scams and phishing attacks, were almost

evenly split between 'yes' (89 participants or 42%) and 'no' (123 participants or 58%).

Regarding statement 6, which assesses knowledge of cloud-based services, slightly more than

half of the participants said they knew how to use such services (119 participants or 56.1%).

Overall, the table shows that the participants in the study have varying levels of computer and

Internet skills, with some skills being more common than others.

Research Question 2

What types of internet access do undergraduate students at the University of Ilorin use to

connect to the internet?

Table 5: Undergraduates’ mode of accessing the internet

S/No Mode of accessing the internet Yes No


(%) (%)
I access the internet through my personal 121 91
1
Modem (57.1%) (42.9%)
I use the school local area network (LAN) to 105 107
2
access the internet (49.5%) (50.5%)

26
I access the internet through a commercial 119 93
3
Cyber-Cafe (56.1%) (43.9%)
I access the internet through my mobile phone 158 54
4
(74.5%) (25.5%)

Table 5 shows the responses of the participants regarding the way they access the

Internet. The data in the table show that the most common mode of accessing the Internet

among the participants is through their mobile phone (158 participants or 74.5% answered

'yes' to statement 4). The next most common mode is through personal modems (121

participants or 57.1% answered 'yes' to statement 1), followed by accessing the Internet

through a commercial cybercafé (119 participants or 56.1% answered 'yes' to statement 3). In

contrast, accessing the Internet through the school's local area network (LAN) is the least

common way of accessing the Internet among the participants, with 105 participants (49.5%)

answering 'yes' to statement 2. The table shows that participants have different preferences

for accessing the Internet, with mobile phones being the most popular mode of access.

Research Question 3

How frequently and for what duration do undergraduate students at the University of Ilorin
use the internet?

Table 6: Frequency and duration of internet usage by undergraduates

S/N Frequency and duration of internet use Very Often Rarely Seldom
Often
1. How frequency do you access the internet on a 76 65 57 14
daily basis (35.8%) (30.7%) (26.9%) (6.6%)
2. How frequent do you access the internet on a 85 71 30 26
weekly basis (40.1%) (33.5%) (14.2%) (12.3%)
3. How often do you use the internet for academic 65 54 76 17
purposes (30.7%) (25.5%) (35.8%) (8%)
4. How often to do you use the internet for social 98 65 29 20
media (46.2%) (30.7%) (13.7%) (9.4%)

This table shows the responses of students to questions about the frequency and

duration of their internet use. The first statement asks how often participants access the

Internet on a daily basis. The data shows that the majority of participants access the internet

27
'very often' or 'often' on a daily basis, with a total of 141 participants (66.5%) responding with

one of these options. The second statement asks how often participants access the Internet on

a weekly basis. The data shows that 156 participants (73.6%) access the Internet 'very often'

or 'often' on a weekly basis. The third statement asks how often participants use the internet

for academic purposes. The data shows that a total of 119 participants (56.1%) use the

internet 'very often' or 'often' for academic purposes. Finally, the fourth statement asks how

often participants use the internet for social media. The data shows that 163 participants

(76.9%) use the internet 'very often' or 'often' for social media. Overall, the data shows that

the majority of students use the internet frequently for both academic and social purposes,

with social media being the most common use of the internet among participants.

.
Research Question 4

What online activities do undergraduate students at the University of Ilorin engage in through

the internet?

Table 7: Online activities undergraduates uses internet for

S/N Item N Min Max Mean Std.


Deviation
1 I use the internet service for 212 1 4 2.45 .844
academic work
2 I use the internet service majorly for 212 1 4 2.93 .921
emails and instant messaging
3 I use the internet for information 212 1 4 2.61 .916
search
4 I use the internet for music and 212 1 4 2.87 .925
movie download
5 I use the internet service for software 212 1 4 2.25 .916
download
Grand Mean **
Expr
essio
n is
fault
y **

28
Table 7 presents the results of a survey conducted among undergraduate students at

the University of Ilorin, Nigeria, to determine their online activities. The responses to each

item were measured on a scale of 1 to 4, with 1 indicating a low frequency of engagement in

the activity and 4 indicating a high frequency of engagement. The table shows that students

engage in different online activities. The item with the highest mean score is 'I use the

Internet service mainly for emails and instant messaging' (mean = 2.93), followed by 'I use

the Internet to download music and films' (mean = 2.87) and 'I use the Internet to search for

information' (mean = 2.61). The item with the lowest mean score is 'I use the Internet service

to download software' (mean = 2.25). The grand mean of all items is 2.62, indicating that

students are moderately engaged in online activities. Overall, the table suggests that students

use the Internet for both academic and non-academic purposes.

Research Question 5

What challenges do undergraduate students at the University of Ilorin encounter in using the

internet, and how do these challenges affect their academic and administrative activities?

Table 8: Online activities undergraduates’ uses internet for

S/N Item N Min Max Mean Std.


Deviation
1 The cost of browsing is too high for 212 1 4 3.06 .844
me
2 I usually experience slow internet 212 1 4 2.76 .921
speed
3 Erratic power supply is major 212 1 4 2.95 .916
challenge
4 I finds it difficult to retrieve 212 1 4 2.48 .925
information easily from the internet
5 I have inadequate browsing skills 2.52
6 There is inadequate internet access in 212 1 4 2.28 .916
my school
Grand Mean **
Expr
essio
n is

29
Table 8 presents the results of a survey conducted to investigate the challenges faced

by undergraduate students of the University of Ilorin in using the internet and how these

challenges affect their academic and administrative activities. The table shows that the

highest mean score was obtained for the statement 'The cost of surfing is too high for me'

(mean = 3.06), indicating that this was the most significant challenge faced by students. The

second highest mean score was for the statement 'Erratic power supply is a major challenge'

(mean = 2.95), followed by 'I usually experience slow Internet speed' (mean = 2.76). The

mean scores for 'I find it difficult to get information easily from the Internet' and 'I have

inadequate browsing skills' were 2.48 and 2.52 respectively. Finally, the lowest mean score

was obtained for the statement 'There is insufficient access to the Internet in my school'

(mean = 2.28). The grand mean for all items was 2.68, indicating that the challenges faced by

students in using the Internet were moderate. The standard deviations ranged from 0.844 to

0.925, indicating that there was a relatively low level of variability in the responses for each

item.

Research Hypothesis One

HO1: There is no significant difference between male and female undergraduate student’s

usage of internet.

To determine whether there is a significant difference between male and female

undergraduate students’ usage of internet, data was analyzed using t-test statistics, the result

obtained is presented in table 9

Table 9: Influence of gender on Undergraduates’ usage of internet

Variable N X SD df T Sig Remarks

30
Male 109 19.65 3.42 210

0.721 0.545 Accepted

Female 103 19.59 3.67

0.05 alpha level

Table 9, revealed that df =210, t = 0.721, p = 0.545. This means that the hypothesis

was Accepted. This was as a result of t-value of 0.721, resulting in 0.545 p value greater than

0.05 significant alpha level. The null hypothesis is usually that there is no significant

difference between the means of the two groups on the variable being tested. In this case, the

p-value is 0.545, which is greater than the usual alpha level of 0.05, indicating that we cannot

reject the null hypothesis. Therefore, there is not enough evidence to suggest that there is a

statistically significant difference between the mean scores of male and female students on

the variable being tested.

Summary of Findings

The findings of this study based on the research questions and hypotheses formulated

were summarized as follows:

1. Students have varying levels of computer and Internet skills, with some skills more

common than others.

2. Students have different preferences for accessing the Internet, with mobile phones

being the most popular mode of access.

3. The majority of students use the Internet frequently for both academic and social

purposes, with social media being the most common use of the Internet among

participants.

4. Students use the internet for both academic and non-academic purposes

5. The cost of surfing the Internet and unreliable electricity supply are the main

challenges that students face when using the Internet.

31
32
CHAPTER FIVE

DISCUSSIONS, CONCLUSIONS AND RECOMMENDATIONS

This chapter focuses mainly on discussion of the findings, conclusion drawn from the

findings and recommendation.

Discussions of the Findings

The study assessed the utilization of internet service among undergraduates in

university of Ilorin, Ilorin, Nigeria. Five research questions were raised to assess the

computer and internet skills of undergraduate students at the University of Ilorin, determine

the types of internet access undergraduate students use to connect to the internet, examine

how frequently and for what duration do undergraduate students at the University of Ilorin

use the internet, finds out that online activities undergraduate students engage in through the

internet, and Investigate the challenges undergraduate students at the University of Ilorin

encounter in using the internet, and how do these challenges affect their academic and

administrative activities.

Research question one assess the computer and internet skills of undergraduate

students at the University of Ilorin.. The study found that majority of the participants had

basic computer skills, which is consistent with the findings of similar studies conducted in

Nigeria and other countries. For example, a study by Ojo and Popoola (2011) on computer

literacy among university students in Nigeria found that the majority of students had basic

computer skills. Similarly, a study by Rastogi and Rastogi (2018) on internet usage and skills

among university students in India also found that most students had basic computer skills.

The finding that more than half of the participants had basic skills in browsing the web, using

search engines, and being familiar with email and instant messaging tools is also consistent

with previous studies. For example, a study by Kirschner and Karpinski (2010) of internet

skills among college students in the United States found that most students were proficient in

33
using search engines and email. However, the finding that a significant proportion of

participants were unable to identify and avoid online scams and phishing attacks is a cause

for concern. This finding is consistent with previous studies that have highlighted the need

for greater awareness and education on internet safety and security (e.g., Fakunle &

Ogunjobi, 2016; Yau & Lee, 2019). Finding of this study highlights the need for continued

efforts to improve students' computer and internet skills, especially in the area of online

safety and security.

Research question two determine the types of internet access undergraduate students

use to connect to the internet. The results show that the majority of participants access the

Internet via their mobile phones, which is consistent with the trend observed in other studies

of Internet use among students. According to a survey by the Pew Research Center, 96% of

American undergraduate students own a smartphone, and 58% of them use their mobile

device as their primary means of accessing the Internet. This highlights the growing

importance of mobile technology for accessing the Internet and its potential impact on

students' learning behaviour. The use of personal modems was the second most common way

of accessing the Internet among participants. This may be due to the unreliability of the

Internet service provided by the school's local area network, which was reported as the least

common way of accessing the Internet. The findings are consistent with other studies that

have reported similar challenges with campus network infrastructure, such as slow Internet

speeds, limited bandwidth and frequent disconnections, which can hinder students' access to

online resources and affect their academic performance. The use of commercial cybercafés

was also reported as a common way of accessing the Internet, which may be due to the

availability of commercial cybercafés in the vicinity of the university campus. However, the

use of such public facilities may also expose students to risks such as cyber-attacks, malware

and other online threats. There is therefore a need for educational institutions to provide

34
students with adequate and secure Internet access on campus and to educate them about safe

Internet practices. In conclusion, the findings suggest that undergraduate students in the

University of Ilorin access the Internet through a variety of means, with mobile phones being

the most common mode of access. The findings are consistent with other studies on Internet

use among undergraduate students and highlight the need for educational institutions to

provide reliable and secure Internet access to students on campus (Sclater, 2008).

Research questions 3 and 4 examined how often students used the internet and what

online activities were carried out via the internet. The results indicate that the majority of the

undergraduate students surveyed in the University of Ilorin use the internet frequently for

both academic and non-academic purposes. The data shows that social media is the most

common use of the internet among the participants. This finding is in line with the current

trend in internet usage, where social media platforms are among the most accessed websites.

The survey also shows that students engage in different online activities, with email and

instant messaging being the most common online activity, followed by downloading music

and films and searching for information. This finding suggests that students use the Internet

not only for entertainment but also for academic purposes such as research. The overall mean

score of 2.62 suggests that students are moderately engaged in online activities. This finding

implies that although students use the Internet frequently, they do not spend an excessive

amount of time online, which is an important consideration for academic success.

Research question 5 investigate the challenges undergraduate students at the

University of Ilorin encounter in using the internet, and how do these challenges affect their

academic and administrative activities. Our findings suggest that the cost of internet access is

the most significant challenge faced by students in accessing and using the internet for

academic and non-academic purposes. This finding is consistent with previous studies that

have identified cost as a significant barrier to internet access and use among students,

35
particularly in developing countries (Alvarez and Mejias, 2017; Kao et al., 2019; Tella et al.,

2007). The second highest mean score related to power supply is also consistent with

previous studies that have identified infrastructure challenges such as power supply as a

significant barrier to internet access and use (Elo and Vainikainen, 2016; Song et al., 2017).

The finding that slow internet speed is a significant challenge for students is also consistent

with previous research (Kao et al., 2019; Okoli and Pawlowski, 2004). This highlights the

importance of reliable and fast internet connections in facilitating effective use of the internet

for academic and non-academic purposes. The relatively low mean scores for inadequate

browsing skills and difficulty finding information easily on the Internet may suggest that

students have basic digital literacy skills, which is consistent with the notion that today's

students are digital natives (Prensky, 2001). However, the low mean score for inadequate

access to the internet at school is somewhat surprising given that previous research has

identified lack of infrastructure and inadequate access to the internet as significant barriers to

internet use among students (Alvarez and Mejias, 2017; Elo and Vainikainen, 2016). This

may suggest that the University of Ilorin has made significant efforts to provide adequate

internet access to students. Overall, the findings highlight the need for policies and

interventions to address the challenges faced by students in accessing and using the internet

for academic and non-academic purposes, particularly in terms of cost and infrastructure.

Such efforts could include the provision of affordable internet access and reliable electricity

supply, as well as measures to improve internet speed and digital literacy.

Conclusions

This study examined the use of Internet services by undergraduate students at the

University of Ilorin, Nigeria. The results showed that the majority of the participants had

basic computer skills, but more needs to be done to educate them about online safety and

security. Mobile phones were found to be the most common way of accessing the internet,

36
followed by personal modems and commercial cybercafés. Social media was the most

common online activity, followed by email and instant messaging, downloading music and

films, and searching for information. The cost of internet access was identified as the biggest

challenge for students, followed by electricity supply. The findings highlight the need for

educational institutions to provide students with reliable and secure Internet access on

campus, to educate students about online safety and security, and to address cost and

infrastructure challenges. These efforts would help improve students' academic performance

and their overall online experience.

Recommendations

Based on the findings of the study, the following recommendations are made

1. Improve computer and internet literacy training: The study found that while most

participants had basic computer and Internet skills, a significant proportion lacked

knowledge about online safety and security. Therefore, educational institutions should

provide regular training and awareness programmes on safe internet practices to

improve students' skills and knowledge.

2. Provide reliable and secure internet access on campus: The study found that mobile

phones were the most common mode of Internet access among participants, likely due

to the unreliability of the Internet service provided by the school's local area network.

Therefore, educational institutions should invest in providing reliable and secure

Internet access on campus to enable students to access online resources for their

academic and non-academic activities.

3. Remove cost barriers to Internet access: The study found that the cost of Internet

access is the most significant challenge students face in accessing and using the

Internet. Educational institutions and policy makers should explore options to reduce

37
the cost of internet access, such as subsidies, public-private partnerships and

investment in infrastructure.

4. Encourage responsible use of the Internet: The study found that while students use the

Internet for both academic and non-academic purposes, they do not spend excessive

time online. However, educational institutions should continue to encourage

responsible use of the internet and discourage excessive use of social media and other

non-academic online activities that may interfere with academic performance.

5. Address infrastructure challenges: The study found that infrastructure challenges,

such as power supply, are also a significant barrier to internet access and use.

Educational institutions and policy makers should invest in infrastructure

development to address these challenges and ensure that students have access to

reliable electricity and other necessary infrastructure to access and use the Internet.

Suggestions for Further Studies

Based on the findings of this study, the following were suggested for further studies

1. Conduct a comparative study on the use of internet services by undergraduate students

in different universities in Nigeria to identify factors that influence internet usage and

adoption.

2. Investigate the impact of internet usage on academic performance of undergraduate

students in the University of Ilorin and other universities in Nigeria.

3. Conduct a longitudinal study to examine the trends in Internet use among

undergraduate students over a period of time to identify patterns of use and changes in

behaviour.

4. Investigate the factors that affect the accessibility and availability of the internet

among students, including infrastructure, connectivity and cost.

38
5. Conduct a qualitative study to gain in-depth insights into how students use internet

services and how this affects their academic, social and personal lives.

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APPENDIX

UNIVERSITY OF ILORIN
FACULTY OF EDUCATION
DEPARTMENT OF EDUCATIONAL TECHNOLOGY
Questionnaire on Assessment of Utilization of Internet Service among
Undergraduate in University of Ilorin, Ilorin Nigeria

Dear Respondent,

The researcher is an undergraduate student of the University of Ilorin, from the Department

of Educational Technology. This research seeks to assess the “Utilization of Internet Service

among undergraduate in University of Ilorin, Ilorin Nigeria”. It contains two sections and

each section contains its own instruction that guides the response to be given. The responses

gotten from this questionnaire would be treated with the utmost confidentiality.

(Researcher)

Section A: Demographic Data

Instruction: You are required to fill the following information, please tick () appropriately

Faculty: ___________________________________

Gender: Male ( ) Female ( )

Level: 100 ( ) 200 ( ) 300 ( ) 400 ( ) 500 ( )

Age range: 15 – 25 ( ), 26 – 35 ( ), 36 years and above ( )

Section B – Undergraduates’ Computer and Internet skills

Instruction: Please, indicate by the ticking () the appropriate boxes that best suit your
response.

S/N Computer and Internet Skills Yes No


1. I have basic computer operating skills
2. I have basic web browsing skills to navigate different websites and
search for information on the internet.
3. I can use search engines such as Google or Bing to find specific
information or websites.

45
4. I am familiar with email and instant messaging tools such as
Gmail, Outlook or Skype to communicate with others.
5. Identify and avoid online scams and phishing attacks
6. I understand how to use cloud-based services such as OneDrive or
Google Drive to share files online.

Section C – Undergraduates’ Mode of accessing the internet

S/ Mode of Accessing the Internet Yes No


N
1. I access the internet through my personal Modem
2. I use the school local area network (LAN) to access the internet
3. I access the internet through a commercial Cyber-Cafe
4. I access the internet through my mobile phone

Section D – Frequency and Duration of Internet use among Undergraduates

S/N Frequency and duration of internet use Very Often Rarely Seldom
Often
1. How frequency do you access the internet on a daily
basis
2. How frequent do you access the internet on a weekly
basis
3. How often do you use the internet for academic
purposes
4. How often to do you use the internet for social media
Section E – Purpose of using the internet service

S/N Purpose of internet usage SA A D SD


1. I use the internet service for academic work
2. I use the internet service majorly for emails and
instant messaging
3. I use the internet for information search
4. I use the internet for music and movie download
5 I use the internet service for software download

46
Section F – Challenges of using the internet service

S/N Challenges encountered while using the internet SA A D SD


1. The cost of browsing is too high for me
2. I usually experience slow internet speed
3. Erratic power supply is major challenge
4. I finds it difficult to retrieve information easily from
the internet
5 I have inadequate browsing skills
6 There is inadequate internet access in my school

47

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