Women’s Christian College, Chennai -06

PG Department of Commerce
Final year project Questionnaire
Gen AI Robo Advisory service: A way to achieve sustainable economic development

As a part of my curriculum, it is mandatory to do an academic project. Hence, I humbly request you to

spare a few minutes to fill out this questionnaire. Robo-advisors powered by AI, like ChatGPT,
Wealthfront, Angel Broking ARQ, SAPaisa Auto Investor, Scripbox, Sharekhan NEO, Gemini etc., can
democratize sustainable investing, attracting more capital toward sustainable ventures and the transition to a
more sustainable economy. Hence, it is essential to understand the influencing potential of Gen AI Robo-
advisors. I kindly request you to share your thoughts by answering the survey questionnaire to help pursue
my final year research. I assure you that this is for study purposes only; all data will be kept confidential.
Thanks in advance for your co-operation.

Part 1
NOTE:- Please put a SINGLE against each column

1. Age (in years): ☐ 21-30 ☐ 31-40 ☐ 41-50 ☐ 51-60 ☐ Above 60

2. Gender: ☐ Male ☐ Female

3. Marital Status: ☐ Married ☐ Unmarried

4. Annual Income: ☐ Rs 3,00,000- Rs 5,00,000 ☐ Rs 5,00,001- Rs 10,00,000

☐ Rs 10,00,001- Rs 15,00,000 ☐ Rs 15,00,001- Rs 20,00,000
☐ Rs 20,00,001- Rs 25,00,000 ☐ Rs 25,00,001- Rs 30, 00,000

5. Sector Employed: ☐ Public sector ☐ Private sector

Part 2
NOTE:- Please put a SINGLE against each column

1- Strongly disagree (SD), 2- Disagree (D), 3- Maybe (N), 4- Agree (A), 5 - Strongly agree (SA)

1. Awareness of Gen AI Robo-advisors

S.No. Questions SD D N A SA
1. I have heard of the term "AI robo-advisor" before
2. I think that I am familiar with AI Robo-advisors
I have a general understanding of what AI robo-advisors are and how
3.
they work.
4. I have an overall understanding of how AI robo-advisors work
2. Effort Expectancy influence towards using Gen AI Robo-advisors
S.No. Questions SD D N A SA
1. Learning how to use Gen AI Robo-advisors is easy for me

2. Gen AI Robo-advisors interaction is clear and understandable.

3. I find using Gen AI Robo-advisors easy

4. It is easy for me to become skillful by using Gen AI Robo-advisors

3. Resource Influence on using Gen AI Robo-advisors

S.No. Questions SD D N A SA
1. I have the learning resources necessary to use Gen AI Robo-advisors

2. I have the gadgets to use Gen AI Robo-advisors

3. The cost of resources for Gen AI Robo-advisors is cheaper

4. My existing resources are sufficient to use Gen AI Robo-advisors.

4. Performance Enhancement influence on using Gen AI Robo-advisors

S.No. Questions SD D N A SA
Using an AI robo-advisor has encouraged me to save and invest
1.
more regularly
Using Gen AI Robo-advisors helps me make financial and
2.
investment decisions more quickly
Using Gen AI Robo-advisors increases my efficiency in financial
3.
and investment decisions due to 24/7 services
Using Gen AI Robo-advisors increases my productivity in financial
4.
and investment decision-making as it is accurate

5. Peer Influence towards influence using Gen AI Robo-advisors

S.No. Questions SD D N A SA
I intend to use Gen AI Robo-advisors if peers who formally
1.
influence my behavior tell me to use
I intend to use Gen AI Robo-advisors if my superiors who influence
2.
my behavior ask me to use Gen AI Robo-advisors
I intend to use Gen AI Robo-advisors if my superiors to whom I
3.
report tell me to use Gen AI Robo-advisors
I intend to use Gen AI Robo-advisors if my peers who are important
4.
to me tell me to use Gen AI Robo-advisors

6. Attitude influence towards using Gen AI Robo-advisors

S.No. Questions SD D N A SA
Using an AI robo-advisor has made me more confident in my
1.
financial and investment decisions
2. I feel more in control of my finances since using an AI robo-advisor
I believe AI robo-advisors offer good value for the money compared
3.
to traditional human advisors
I feel that AI robo-advisors are transparent and unbiased in their
4.
investment recommendations
7. Intention to use Gen AI Robo-advisors
S.No. Questions SD D N A SA
I intend to use Gen AI Robo-advisors always for financial and
1.
investment decisions
I intend to use Gen AI Robo-advisors frequently for financial and
2.
investment decisions
I plan to use Gen AI Robo-advisors near future for financial and
3.
investment decisions
I plan to use Gen AI Robo-advisors future for financial and
4.
investment decisions

Part 3
NOTE:- Please put a SINGLE against each column

1- Strongly disagree (SD), 2- Disagree (D), 3- Maybe (N), 4- Agree (A), 5 - Strongly agree (SA)

1. Knowledge of government-backed digital currency or Central Bank Digital Currency (CBDC)

S.No. Questions SD D N A SA
I think that I am unfamiliar with government-backed digital
1.
currency
I consider my knowledge of government-backed digital currency
2.
working as a medium of payment to be insufficient
I consider my knowledge of the value of government-backed
3.
digital currency to be insufficient
I consider my knowledge of the benefits of using government-
4.
backed digital currency to be insufficient

2. Perceived privacy of government-backed digital currency or Central Bank Digital Currency

S.No. Questions SD D N A SA
I think that the basic functions provided by government-backed
1.
digital currency are removing my privacy
2. I think that government-backed digital currency is too transparent
I think that it is disadvantageous to use government-backed digital
3.
currency for transactions because they require internet
I believe that government-backed digital currency data can be
4.
stolen, revealing personal information

3. Perceived monetary value of government-backed digital currency or Central Bank Digital

Currency (CBDC)
S.No. Questions SD D N A SA
I think that using government-backed digital currency has a high
1.
cost
I think that government-backed digital currency will lose value
2.
over time
I think that the exchange rate of government-backed digital
3.
currency is unstable
I think that government-backed digital currency is a form of
4.
expense as it needs more resources to use
4. Perceived functional value of government-backed digital currency or Central Bank Digital
Currency (CBDC)
S.No. Questions SD D N A SA
I think that government-backed digital currency can be used in
1.
limited scenarios
I think that transaction settlement via government-backed digital
2.
currency is unsafe and slow
I think that government-backed digital currency can create a loss
3.
of money
I think that government-backed digital currency has bad
4.
functionality systems

5. Perceived inconvenience of government-backed digital currency or Central Bank Digital Currency

S.No. Questions SD D N A SA
I think that there is high difficulty in settling payments via
1.
government-backed digital currency
I think that government-backed digital currency is less flexible to
2.
use than paper currency
I think that it is not easy to become skillful in using government-
3.
backed digital currency
I think that it is not convenient to use government-backed digital
4.
currency and requires a lot of physical effort

6. Intention to use of government-backed digital currency or Central Bank Digital Currency (CBDC)
S.No. Questions SD D N A SA
I will use government-backed digital currency if given the
1.
opportunity to do so
I will use government-backed digital currency on a regular basis
2.
in the future
I have no objections to use government-backed digital currency
3.
for transactions
I intend to use government-backed digital currency frequently for
4.
payments

Part 4
NOTE:- Please put a SINGLE against each column

1- Strongly disagree (SD), 2- Disagree (D), 3- Maybe (N), 4- Agree (A), 5 - Strongly agree (SA)

1. Impact of AI on government-backed digital currency or Central Bank Digital Currency (CBDC)

S.No. Questions SD D N A SA
I will use government-backed digital currency if given suitable
1.
advice by Gen AI robo-advisors for transactions

I will use government-backed digital currency if Gen AI robo-

2.
advisors provide step-by-step instructions (financial knowledge)

I will use government-backed digital currency if Gen AI robo-

3.
advisors provide information about the monetary value
I will use government-backed digital currency if Gen AI robo-
4.
advisors provide information about the functional value
 I would use government-backed digital currency if Gen AI robo-
5.
advisors tells me how convenient it is to use
I would use government-backed digital currency if Gen AI robo-
6.
advisors tells me how to guard my privacy

2. Implementation impact of government-backed digital currency or Central Bank Digital Currency

S.No. Questions SD D N A SA
Using government-backed digital currency would make it easier
1.
and faster for me to send and receive money
Government-backed digital currency would provide greater
2.
security and protection for my money compared to physical cash
Using government-backed digital currency would help me manage
3.
my budget and expenses more effectively
I believe government-backed digital currency implementation
4. would provide greater financial inclusion to the middle class in
India
I believe that implementing government-backed digital currency
5. has the potential to reduce corruption and the circulation of black
money.
I am concerned that government-backed digital currency might
6. lead to financial exclusion for people who lack access to
technology and digital literacy
I believe the government should provide adequate support and
7. education to ensure everyone can benefit from government-backed
digital currency
Using government-backed digital currency will pose privacy
8. concerns for the middle class, as the government will have access
to their financial data.
Using government-backed digital currency would make it difficult
9. for me to pay for everyday goods and services if I am not given
training to use
Using government-backed digital currency might lead to increased
10.
dependence on technology and potential risks of cyberattacks

Suggestion (if any)