aPriori Expert Services Program

DATA SHEET

aPriori Expert Services ensures you get maximum value out of your deployment by providing you with a dedicated aPriori
expert who works directly with your team to help you achieve your specific cost management objectives.

aPriori Expert Services is a flexible program that can address a variety of activities to help you reach your target cost
and cost reduction goals. The expert services hours are run on a monthly cadence, and your expert services consultant
will work with you at the beginning of each month to plan and prioritize activities for the month ahead that fit within the
allotted hours. The activities the expert services includes, but is not limited to, are user mentoring in the form of live
training or documentation and videos, part costing services, building custom reports, VPE upgrade support, process
configuration, metrics tracking support, workflow training, and deploying new product features.

Delivery Process

Plan
Monthly Work Plan
and Delivery Schedule

Track Execute
Deliver Planned
Produce Month
Services and Respond
End Report
to Ad hoc Requests

Your consultant will meet with you to plan activities for the coming month that fit within your monthly allotment of hours.
During the month, your consultant will work on these activities as well as respond to any ad hoc requests. At the end of
the month, you will receive a report outlining the services completed during the month. Any hours not consumed will not
carry over into the following month, with the exception of the first 2 months where hours are allowed to carry over.
What Can Expert Services Do For Me? What Are The Benefits?
Your dedicated Expert Services Consultant can A dedicated Expert Services Consultant will support all of
provide the following support: your aPriori projects to accelerate the time to value and to
provide expert advice on how to maximize the value of your
• Enhancing VPE Configuration aPriori deployment. Regular tuning of your system leads to
• VPE Maintenance better output and user adoption, and having direct access
to an aPriori expert enables on-demand configuration
• User Mentoring without the need to wait for approval of funding. Continual
access to our expertise will accelerate your rollout, improve
• VPE Tuning and Calibration
productivity, and increase your ROI.
• aPriori Product Expertise

• Spend Analysis Support Getting Started

• Part Costing We offer four levels of service, ranging from 8 hours per
month up to a full time resource. You choose the level of
• Expert Advisement service that best fits your needs, and you can increase the
monthly allotment at any time if you find you need more
• Report Building
hours to complete the activities in queue as your priorities
• Value Tracking Support change and various projects arise.

• Deploying New Product Features

• CMWB Mentoring/Best Practices

• Custom Training Materials

Platinum
32+ hours per month
Gold
24 hours per month • Commodity Spend Analytics
• CMWB Mentoring &
Silver Best Practices
• Part Costing Services
16 hours per month • Customized User Training • Part Costing Services
Bronze and Materials • Customized User Training
and Materials
8 hours per month • Part Costing Services
• VPE Enhancements
• VPE Enhancements
• Extended data and system
• Customized User • Extended data and system
configuration changes
• Minor data and system Training and Materials configuration changes
• Expert cost project support
configuration changes • Minor data and system • Expert cost project support
configuration changes • aPriori Dashboard and Report
• Expert cost project support • aPriori Dashboard and Report
Development
• Minor report configuration • Expert cost project support Development
changes • Minor report configuration
Ex: Customized training
changes content including: Ex: VPE upgrade to latest aPriori
Ex: configured a new Brazing • Detailed workflow document for version to take advantage of latest
process including: Ex: Customized user interface to configured processes product functionality
• Logic meet end user needs and company • Detailed workflow videos for
• Feasibility rules specific accounting customer specific part types
• PSOs
• Documentation

Monthly task planning and usage reporting included in all programs

300 Baker Avenue | Concord, MA 01742 | Tel: 978.371.2006 | Fax: 978.371.2008 | info@apriori.com | www.aPriori.com

© 2018. aPriori. All rights reserved. Specifications subject to change without notice. All trademarks and registered trademarks are the property of
their respective companies.

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