Spanish designer brand founded in 1973.

80's “La arruga es bella” by Adolfo Domínguez.

348 POS all over the world and 30 countries online.

TRADITION + TIMELESSNESS in fashion + SUSTAINABILITY

Recognized as a leading national fashion brand in 2022.

2. ABOUT THE SURVEY
ORDER MANAGER

JOB DESCRIPTION
COORDINATOR OF 20 JOB SPECIFICATION
CUSTOMER SERVICE QUESTIONS JOB VALUATION
PROFILES

PATTERN MAKER
OPEN-ENDED
MULTIPLE CHOICE
3. JOB DESCRIPTION
 4. JOB SPECIFICATION
REQUIRED SKILLS
EXPERIENCE EDUCATION HARD SKILLS SOFT SKILLS
(minimum years)
CRM Problem solving
ORDER MANAGER Excel Affective communication
1 year
Adaptative skills
Global vision
Customer attention
PF CRM Analytical skills
COORDINATOR OF 2 years Excel Team working
University
CUSTOMER SERVICE SAP Leadership
(or equivalents)
Planification capacity
Memory skills
Digital pattern
3 years Creativity and innovation
making
PATTERN MAKER Attention to detail
Pattern-making
Handling stress
Technical
drawing
Sewing
5. JOB VALUATION
Grade1:little probability of having a
sick leave
Grade 2: a sick leave of less than a
In relation with
FACTOR DESCRIPTION GRADES week
the duration and
Risks Grade 3: sick leave from 1 week to 3
probability of the
months
sick leave
Grade 4: sick leave with an extension
Grade 1: not required of more than 1 year
Grade 2: ESO Grade 5: inability to work
Level of studies
Grade 3: BACH or middle grade
Education needed to
Grade 4: degree or upper grade
perform the job Grade 1: sporadic days for special
Grade 5: master or postdegree studies
occasions
Grade 2: 20 hours a week
Hours of work in Grade 3: between 20 and 40 hours a
Scheduling
In relation of how the workplace week
Grade 1: not required Grade 4: 40 hours a week
long should the
Grade 2: intership Grade 5: more than 40 hours a week
incumbent have
Experience Grade 3: less than a year
worked in this job
Grade 4: between 1 and 5 years
or in closely
Grade 5: more than 5 years
related jobs
Grade 1: short and repetitive task
Grade of Grade 2: simple adaptability
Ability to take Grade 1: daily functions Grade 3: adaptation to new
decisions Grade 2: weekly Complexity complexity that circunstances
Autonomy measuring when Grade 3: monthly they have to face Grade 4: face challenges
they are being Grade 4: quarterly daily Grade 5: create new things that are
supervised Grade 5: annual the reason of survival of the company

Grade 1: none
Grade 1: 0 Problem that can Grade 2: delays of hours
Grade 2: 1-5 Consequence be derivated as a Grade 3: delays of more than one day
Responsibility People that you
Grade 3: 5-10 s of error consequence of Grade 4: delays of weeks or even
about people have in charge
Grade 4: 11-50 personal error months
Grade 5: more than 50 Grade 5: stop the supply chain
5. JOB VALUATION

Order Manager: Coordinator of Customer Pattern Maker:

355*6= 2130€ Service: 350*6=2100€
370*6= 2220€
6. COMPETENCE PROFILES

“Be a sustainable and

profitable fashion company VALUES
MISSION that creates value for
society”.

SUSTAINABILITY
INNOVATION
“To be a leading company in CREATIVITY
the world of fashion, whose
VISION brand guarantees products
RESPONSABILITY
with own identity”.
6. COMPETENCE PROFILES
COORDINATOR OF CUSTOMER SERVICE PATTERN MAKER
THANK YOU FOR
LISTENING!

Eva Cordero Freire

Alba Li Esmorís Caamaño
Carmen Magariños Blanco