Implementing IT Service Management: A Systematic Literature Review

Undertaking a literature review on implementing IT Service Management (ITSM) can be a daunting

task. It involves meticulously scouring through numerous scholarly articles, research papers, and
publications to gather relevant insights, theories, and findings related to the subject matter. This
process demands not only time and effort but also a deep understanding of the nuances within the
realm of ITSM.

One of the key challenges faced by individuals tasked with writing a literature review on ITSM
implementation is the vast amount of available literature. With the field constantly evolving and new
research being published regularly, staying updated and ensuring comprehensive coverage of relevant
studies can be overwhelming.

Furthermore, synthesizing the information obtained from various sources into a coherent and
meaningful narrative requires analytical skills and critical thinking. It involves identifying patterns,
themes, and gaps in existing literature, which can be complex and time-consuming.

Another obstacle is ensuring the credibility and reliability of the sources referenced in the literature
review. With the proliferation of online databases and journals, distinguishing between reputable
sources and questionable ones can be challenging, potentially affecting the validity of the review.

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By combining these knowledge pairs, he generated the hypothesis; “Raynaud can be cured using fish
oil”. For instance, involving users with a diverse range of knowledge and expertise (e.g., novice to
expert) will help to understand the extent to which each user will be benefited from the LBD output.
For example, Ozgur et al. (2010) have only picked sentences from abstracts that describe gene
interactions for the analysis. However, the importance of article-level, section-level and sentence-
level filters have been rarely studied in the literature. In the interpretation of the results, possible
limitations should be discussed and considered. After obtaining his Bachelor of Science in Genetics,
he earned a Master of Science in Microbiology from the Michael DeGroote Institute of Infectious
Disease Research at McMaster University. The included studies were first summarized in a
descriptive overview, as is common in systematic review articles (Table 2). We put students and their
success first and have a team that has all the tools necessary to help you expand your knowledge
and do succeed in your coursework. Every year, there is a great increase in the number of scientific
publications. If a too granular semantic category is selected, it may also remove the valid
associations, and if a too broader semantic category is picked, it may not filter out all the
meaningless associations. Kitchenham Computer Science EAST '12 2012 TLDR This keynote will
report the current results of an ongoing systematic literature review that aims to identify and
categorise papers investigating the SLR process and the claims relating to that process. Journal of the
American Society for Information Science 50 ( 7 ): 574 - 587. For example, the literature database
PubMed registered 361 000 new publications in 1987, with 448 000 in 1997 and 766 000 in 2007
(research in Medline, last updated in January 2009). To put it simply, a systematic literature review is
meant to be an evaluative tool that analyses multiple studies at once in order to put it into a cohesive
review. To date, such domain independent LBD methodologies have been rarely experimented. The
effect estimates for the individual studies and the pooled effect estimates with their confidence
intervals (glossary) were presented as a forest plot (Figure 1). BMC Medical Informatics and
Decision Making 16: 57. Consequently, valuable implicit associations that connect these knowledge
fragments tend to remain unnoticed since scientists in each specialisation have only seen part of the
big picture. For a pooled reanalysis (D), authors of all identified studies must be contacted and
requested to provide individual data. Therefore, the success of the LBD process greatly depends on
the effectiveness of the ranking algorithm. For example, if we consider Swanson’s Raynaud - Fish
Oil to replicate, the literature prior to 1986 (the published year of the paper) should only be
considered. We will try to find a tutor who is also knowledgeable in your area of study so that you
can cover even more bases. In: Pacific-Asia conference on knowledge discovery and data mining.
Springer. 610 - 621. In: 2008 AVI workshop on beyond time and errors: BELIV08. The popular ABC
model has two variants named as open discovery and closed discovery. Jorgensen Kjetil Molokken-
Ostvold Computer Science Inf. Softw. Technol. 2006 255 PDF Save Analyzing the Past to Prepare
for the Future: Writing a Literature Review J. Webster R. Watson History MIS Q. 2002 TLDR A
review of prior, relevant literature is an essential feature of any academic project that facilitates
theory development, closes areas where a plethora of research exists, and uncovers areas where
research is needed. However, research outside of medical domain have followed a term-based
approach by extracting n-grams. As the controlled vocabularies utilised yet in LBD research are in
the medical domain, an interesting future avenue is to experiment the use of general-purpose
controlled vocabularies (such as DBpedia, Freebase, and YAGO) to facilitate knowledge discovery in
a cross-disciplinary manner. The calculated pooled effect estimates may be of limited validity for
various reasons. Systematic evaluations should include the following. This review provides an in-
depth classification of the existing evaluation techniques as summarised below.
Before beginning the systematic review, the authors provide guidelines for determining which
evidence should be included or omitted. Journal of the Medical Library Association 103 ( 4 ): 171 -
176. However, the importance of article-level, section-level and sentence-level filters have been rarely
studied in the literature. Like systematic review articles, they are feasible whether the authors of the
original articles are prepared to cooperate or not. In: 2008 AVI workshop on beyond time and errors:
BELIV08. Outlined below are the ranking schemes used in the discipline (See Fig. 3B ). Therefore,
the success of the LBD process greatly depends on the effectiveness of the ranking algorithm. The
popular domain dependent resources used in the discipline are. In addition, the heterogeneity
between the studies should be examined by subgroup analysis (Glossary). It measures the capability
of the LBD methodology to reproduce the popular historical discoveries (see Table 2 ). Most of the
filtering techniques examined in the discipline are at word-level. Check the basic literature review
format and elements used in the example. International Journal of Computer Science and Network
Security 16 ( 7 ): 11 - 26. There is, however, no clear definition as to when the statistical
heterogeneity between the studies is so large that the pooled effect estimate should not be calculated
( 1, 19 ). To conclude, we summarise the findings of the review for each component by highlighting
the possible future research directions. This must be borne in mind in the discussion and
interpretation of the results. As a result, besides this random quantitative evaluation, the system
should also be validated qualitatively to measure the overall performance of the system. It contains a
brief note on literature review including definition, elements, strategies, and its types. Results The
method section describes the individual steps for the extraction of the relevant points which must be
considered in the systematic summary of scientific articles. This input type selection might have
influenced from Swanson’s initial work as he only utilised the titles to uncover the hidden
associations (e.g., Raynaud - Fish Oil ). WHO collaborative study of neoplasia and steroid
contraceptives. Afterwards, filtered novel associations are qualitatively evaluated. In: Linking
literature, information, and knowledge for biology. Frontiers in Research Metrics and Analytics 2: 3 -
12. To stay updated on NIH Library classes, events, resources, and services, subscribe to our e-news.
Publications on the association between the administration of oral contraceptives and the
development of cervical carcinoma were used as examples of the performance of a systematic
literature review (B), a meta-analysis of published data (C), and a pooled reanalysis (D). These terms
are often not clearly allocated in the literature. Search using keywords or controlled vocabulary
terms, and export results to a citation management tool. Since the primary focus of LBD research is
in the medical domain, the literature database that has been mainly considered for analysis is
Medline. In: Proceedings 30th Annual ARCOM conference, vol. 1. ARCOM. 227 - 236.
This must be borne in mind in the discussion and interpretation of the results. Their overview table
contained a variety of information on the individual studies. Conclusions: Systematic literature
reviews and meta-analyses enable the research findings and treatment effects obtained in different
individual studies to be summed up and evaluated. In: AMIA annual symposium proceedings, vol.
2016. American Medical Informatics Association. 1940. Figure 2 ( gif ppt ) shows an example with
simulated data. However, selecting the most suitable semantic type or group is very challenging as it
varies according to the problem. The results of each study are presented and analyzed according to
defined criteria, such as study design and mode of recruitment. Among them, using title and abstract
is the most popular method. For example, in the study of Vlietstra et al. (2017), they have developed
the reference set from the results of a systematic literature review to compare their results.
Darlinghurst. Australian Computer Society, Inc. 49 - 57. In contrast to the meta-analysis of published
data, the pooled effect estimates were calculated from the original data and only the combined
results were presented (Table 3). Journal of the American Society for Information Science and
Technology 63 ( 2 ): 218 - 224. In: AMIA annual symposium proceedings, vol. 2016. 1920. Such
prices are very competitive considering the high quality of writings and coursework that we provide
to students across the globe. This suggests the importance of involving Human Computer Interaction
(HCI) techniques in the field. In the lower funnel plot (Figure 2b), the small studies are missing,
which in this example show no increased risk. It is considered that MeSH descriptors are accurate
and medically relevant as National Library of Medicine (NLM) employs trained indexers to assign
them to the Medline articles. These studies make use of Information Foraging Theory which is a
technique that analyses the user’s information retrieval behaviour. Examples of this category include
the study of Wilkowski et al. (2011) where the graph paths with high degree centrality are shown as
the output, and the study of Kim et al. (2016) that considers the shortest paths in the graph as the
output. They have identified that the selection of the field depends on the objectives of the study as
described in Kostoff et al. (2004). Hence, selecting the suitable data type in the papers in crucial as
they represent different perspectives ( Lee et al., 2015 ) and information content ( Kostoff et al.,
2004 ) and mainly depends on the objective of the research. In: Applications of natural language to
information systems. Cham. Springer. 310 - 317. Turning to an online help service is the best course
of action, and Theuniversitypapers.com is the best choice. Expand 28 PDF 2 Excerpts Save
Evidence-based software engineering B. Classes In February, the NIH Library is offering a series of
one-hour webinars on systematic reviews. To facilitate this, they have queried Medline to obtain the
number of articles that contain the derived associations and divided it by the number of associations.
Their storytelling algorithm provides new insights to LBD visualisation and can be viewed as a next
step of the Ranking the discovery pathways technique. In: Egger M, Smith GD, Altman DG (Hrsg.):
Systematic reviews in health care: meta-analysis in context. Nipple body jewelry includes the nipple
barbells and the nipple shields. How was the pooled effect estimate calculated?—The effect
estimates of the individual studies are combined by statistical procedures to give a common pooled
effect estimate ( 9 ) (Figure 1). More specifically, it verifies whether the identified potential
associations from the LBD process have taken place in the future.
The pooled effect estimate is mostly represented in the form of a diamond. Covidence can help you
screen and administer citations, conduct data extraction, and perform critical appraisal. Semantic
Scholar is a free, AI-powered research tool for scientific literature, based at the Allen Institute for
AI. Later various computational techniques such as statistical, knowledge-based, relations-based,
hierarchical, graph-based, bibliometrics-based, link prediction etc. Moreover, Kostoff et al. (2004)
have analysed the information content in various fields of a paper using four metrics; total number of
phrases, number of unique phrases, factor matrix filtering and multi-link hierarchical clustering. In:
Pacific-Asia conference on knowledge discovery and data mining. Springer. 610 - 621.
Subsequently, the output component focuses on the visualisation techniques used in LBD discipline.
Afterwards, the list of potential associations provided by the expert is cross-checked against the
actual LBD outcome. Their results have proved the suitability of LBD discovery setting in a non-
traditional context to elicit hidden links. However, the articles to be included are selected
subjectively and unsystematically ( 1, 11 ). Frontiers in Bioengineering and Biotechnology 5: 48 - 61.
T, Cestnik B, Macedoni-Luksie? M. 2009. Literature mining method RaJoLink for uncovering
relations between biomedical concepts. Criteria may include factors relating to the population, the
intervention, the type of study and the outcome. Journal of the American Society for Information
Science and Technology 63 ( 2 ): 218 - 224. In the upper funnel plot (Figure 2a), there is a roughly
funnel shaped distribution of the effect estimates of the individual studies around the pooled effect
estimates (middle broken line). After obtaining his Bachelor of Science in Genetics, he earned a
Master of Science in Microbiology from the Michael DeGroote Institute of Infectious Disease
Research at McMaster University. It is just as important to identify gaps in knowledge, as this will
inform future areas of research. In accordance with Swanson’s experiments, the existing disperse
knowledge fragments in literature can be accumulated in such a way to develop novel semantic
relationships that have not drawn any awareness before (a.k.a undiscovered public knowledge ) (
Swanson, 1986 ). Image consultant business plan sampleImage consultant business plan sample
channel partner business plans finding online sources for your research paper good title for research
paper on racism the thesis statement of a research essay shoulder top physical education essay in
malayalam. The WHO collaborative study of neoplasia and steroid contraceptives. While reducing
the time and effort, this will also promote scientists to discover new areas of research. Since the
graph is divided into subgraphs by grouping the paths with similar context, the results can be easily
interpreted by the user. Methods: This article is based on a selective literature search. In the lower
funnel plot (Figure 2b), the small studies are missing, which in this example show no increased risk.
They are therefore a good way of rapidly obtaining current information on research on a given topic.
The results of each study are presented and analyzed according to defined criteria, such as study
design and mode of recruitment. What is important is to analyze the methodological quality of the
included publications and to investigate the reasons for any differences between the results in the
different studies. Literature-Based Discovery (LBD), supporting automated knowledge discovery,
helps facilitate this process by eliciting novel knowledge by analysing existing scientific literature.
Journal of the American Society for Information Science and Technology 55 ( 5 ): 436 - 444.
Moreover, studies with the same characteristics—such as study quality or study size—may be
considered separately in subgroup analyses.