Presentation on theme: "PERSONALITY DEVELOPMENT – VOL

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1 PERSONALITY DEVELOPMENT – VOL I

Introduction

2 Meaning of Personality Development

Improving and grooming one's outer (appearance and body language) and inner self
(emotions, thinking ability, self- confidence, ability to learn, attitude etc.,) to bring about a
positive change to your lifeIndividual has a distinct persona that can be developed, polished
and refined

3 Benefits of Personality Development

It enables people to create a good impression; it helps them to build and develop
relationships, helps in career growth and also helps to improve the chances of financial
success.After all, personality development is nothing but a tool that helps you realise your
capabilities and your strengths making you a stronger, happier and more positive person.

4 Process of Personality Development

Includes -boosting one's confidenceimproving communication and speaking
abilitiesbroadening one's scope of knowledge, developing certain hobbies (explained on the
next page) or skillslearning fine etiquettes and mannersadding style and grace to the way
one lookstalks and walks and overall imbibing oneself with positivityliveliness and peace

5 Tips to lead a Positive Life

Smile. It adds to your face value and to your personality as wellFollow table manners and
dining etiquetteFind ways to improve your weaknesses.Build on your strengths.Practice
meditation and yoga to help you develop inner peace and harmonyBe creative and do
something new all the time

6 Why have a HOBBY ? Try to cultivate a HOBBY

It Enhances your personality as it develops your knowledge and skill

7 PERSONALITY DEVELOPMENT
Lesson :Grooming & Hygiene

8 Personal Grooming Art of cleaning and maintaining parts of the body

First impressions are very important as they can create a positive or negative
impressionGrooming will help you in developing your personality

9 DRESSING Dressing is of two types –

Formal (official) and Casual dressingFormal dressing is required when you go to office, for a
meeting, interview etc.Casual dressing is called for when you attend an informal occasion
like a friend's party, a picnic, going to the movies with family and friends
10 Dress Code Dress code changes as per the industry
In Hospitality industry (Hotels and restaurants) the dress code is usually Saree for ladies and
a formal Suit for gents.You would have noticed in Health Care sector (Hospitals) that
Doctors wear white apron over their dress and nurses have their uniformsWhether dressed
formally or casually you should be neat and clean !

11 Dress Sense for MenA light colour shirt should be teamed with a dark colour trouser &
vice versaThe tie should be coordinated with the dominant colour in the shirt, or should
match the shirtUsage of gel in the hair should be limitedDo not use too much oil in your hair
and comb your hair regularlyShave regularly, as it gives a neat lookKeep your nails short and
cleanAvoid applying strong perfume/ scentsPolish your shoes and wear clean socks

12 Dress Sense for LadiesWear formal clothes - Shirt - Trouser, Sari, and Cotton
ChuridarsAvoid floral print, polka dots and short skirtsUse light makeupDo not leave your
hair open.Always wear a neat plait or a knot.Do not carry a very bulky bag

13 Personal Hygiene Brush your teeth twice a day

Bathing regularly is very important, humidity and pollution can attract bacteria to your
bodyWear clean, washed and ironed clothesWash your hands as often as possible.Keep
nails cut short / and clean

14 Hygiene in Your Surroundings

Simple rules to keep your surroundings hygienic:Dispose off the waste and garbage
properlyto stop outbreak of deadly diseasesKeep your home and work place cleanDo not
throw garbage around residential areasUse garbage cans

15 A Well Groomed Personality Creates

a GREAT Impression !!!

16 PERSONALITY DEVELOPMENT
Lesson :Etiquette

17 Etiquette Etiquette has to do with good manners.

It is not so much about making other people feels comfortable by the way you behaveIt is
thinking of others and how others perceive us

18 Etiquetteis just a set of rules, mostly flexible, that allow us all to function well when
presented with a socially challenging situationKnowledge of etiquette prevents us from
appearing uncivilized

19 Etiquette Males Avoid staring if you are visiting a female client

Keep your coolDo not crack cheap jokesFemalesDo not giggle or laugh too much during
official occasions and in public placesLet your behaviour always reflect good manners
20 General Etiquettes Few General Etiquettes Include:
Respect others and yourselfDo not use abusive wordsLook eye to eye at the person who is
talking to youBe courteousBe unselfish

21 Indian Dining Etiquette

The left hand is not used for eating, (even if you are left-handed) this is considered offensive
and uncleanWait to be servedDon't be tempted to use your left hand as it is bad Indian
etiquette and considered offensiveSharing a glass, spoon, drinking bottle etc., coming into
contact with another's spit is considered offensive in many parts of IndiaNever offer anyone
food from your thali / plateWash your hands before and after a mealDon't make too much
noise; don't talk with food in your mouth.Wait for everyone sit down before starting to
eatDon't talk on your cell phone during the meal and if you must then get up in between,
ask to be excused

22 Social & Family Etiquette

Take off your shoes/sandals and leave them outside someone’s home or as per the family
etiquetteAppreciating and praising the food are considered proper etiquette, since it is a
compliment to the lady of the houseIf you are hosting a social event at home, it would be
good to contact every person by phone personally, even if you have already sent a printed
invitation

23 Some General Rules of Good Manners and Etiquette in India

It is not considered good if men and women greet each other in public by hugging each
other. Shaking hands or saying ‘‘Namaste’’ will be appropriate.Standing tall with your hands
on your hips is perceived as aggressive.Whistling in public is very bad etiquette and is not
acceptable.Never point your feet at another person as feet are considered unclean.Stand up
when an elder or a guest enters the room and do not sit until you have offered them a
seat.Offer a glass of water (and preferably a cup of tea) to anyone who steps into your
home/office.Stand when the national anthem (of any country) is playing. Show respect to all
flags and all religious symbols.Do not comment on personal appearances or clothes in a
negative way; if you cannot say something complimentary, do not say anything at all.

24 AttitudeAttitude is a psychological situation with relation to a way of thinking or

being.positive attitude indicates a way of thinking that is mainly positive and optimistic
(hopeful, bright, cheerful, energetic and confident).The opposite of it, a negative attitude is
mainly pessimistic (doubtful, negative, distrustful etc.)

25 Attitude in Official Environment

Do not take an irritated customer personallyDo not be emotional and react negativelyThink
before you speakMaintain a professional behaviour (refer to manners and etiquettes)Be
confident

26 ADOPT a POSITIVE ATTITUDE Win the world and be SUCCESSFUL in life !!!

27 PERSONALITY DEVELOPMENT
Lesson :Verbal Communication
28 What is Communication?Transfer of information from one to another in any of the
following form, leading to an understanding of what is required :Speech (speaking)Gestures
(signals, movements)Writing

29 Elements of Communication
Information is passed from one person toanother using 3 elements of
communicationVocal : This includes the variety, quality (tone) and the pauses(pace) (Voice
modulation) and what a person actually saysVisual : This includes eye contact, posture,
gestures and facial expression.Written : This includes the written word in the form of letters,
e- mails, etc.

30 Basic Principles of Communication

The basic principles of Communication are :Good communication is not talking a lot but
talking sensible and listening well.Listen carefully to understand what the other person is
sayingUnderstand well before speakingSpeak clearly so that the other person understands
you.If required, repeat what you have said so that the other person has clarity

31 Tips for Effective Verbal Communication

Know the objective of a conversationBe careful not to invade people's spaceListen but retain
your own ideasPrepare in advance for formal occasionsDo not be too fast while speakingBe
simple, audible and clear in your speech - Use simple words with correct grammar

32 Do's of CommunicationYou should be clear about what you are saying only then others
will be clear too.Acknowledge delays, inconveniences-Pay attention on what others are
saying and give importance to their viewpoints alsoApologize if wrongTalk politely and
clearlyListen more, Talk lessCross-check non-verbal signals before jumping to a conclusion

33 Don't's of Communication
DON'T take another's anger personallyDON'T respond anger for anger-AVOID trying to force
your ideaDo not talk unnecessarily.If you do not know about something then it is better to
keep quiet rather than appear stupid

34 Handling Difficult Situations

If other person holds an opposite view: Disengage from conversation/ Com-promiseIf other
person is disinterested: Change the topicIf other person is sensitive to a topic: ApologiseIf
other person is getting disturbed: Stop/ Talk softly

35 Verbal Communicationis an ART !!!Learn the skill well . . .

36 PERSONALITY DEVELOPMENT
Lesson :Non Verbal Communication

37 What is Non-Verbal Communication

Your own body language reveals your feelings and meanings to others.Other people's body
language reveals their feelings and meanings to you.
38 Elements of Body Language
Body Language Includes :Some simple body positions that tell us about what is happening
are - Sitting, standing, sleeping eating etc.Your closeness to and the space between you and
other people VARIES in different situationsFacial expressions change as per your mood-
angry, happy, irritated, upset etc.Your eyes – when you are angry your eyes tend to open
wide, when you are crying they water, in fact you can easily tell a person's mood by just
looking at their eyes

39 Elements of Body Language

Gestures-if you are sitting with your head lowered and with your hand on your forehead, it
will show that you are tense. If you pat your younger brother's back for his achievement that
will show appreciation. If you touch the feet of elders that will show that you are respecting
them and are seeking their blessings.How your body connects with other inanimate objects,
for instance pens, cigarettes, spectacles and clothing-you need to hold a pen and write, the
pen will not write by itself. Same thing implies with a cigarette, a cup of tea etc.Your
breathing, and other less noticeable physical effects, for example your heartbeat and
perspiration. If you came running, you will breathe heavily.

40 Hand Shake Do's Ensure that the hold is positive

The palm should be clean and dry and keep the fingers in an open position and the thumb
upKeep good eye contact with the person whose hand you are shaking and release the
hand immediately after introductionYou should be the one to initiate the handshake if
he/she is your guest/host/or is requesting a leave-taking

41 Hand ShakeDon'tsGiving a chilly/sweaty handshake. At a party this can be avoided by

holding the cool drink in the left handLadies should avoid initiating a hand shakeIf not clear
whether to shake hand or not then do a “NAMASTE”Hold someone as if going to press the
bones and act as if to show forceShaking hands with an indifferent hand is not in good form

42 Actions Speak LOUDER than Words

43 PERSONALITY DEVELOPMENT
Lesson :Listening Skills

44 Hearing Hearing is a physical ability

Does not always give meaning to what you heard as many times it's just a kind of sound for
us

45 Difference Between Hearing and Listening

Listening is a skill.Allows you to understand what someone is “talking about”When you pay
attention and 'listen' to what you hear, it gets a meaning

46 Need for Good Listening Skills

The ability to listen carefully will allow you to:Understand your work better and what is
expected of youMake workers more productiveBuild rapport with co-workers, bosses, and
clientsShow supportListening SkillsWork better in a team-based environmentResolve
problems with customers, co-workers, and bossesAnswer questions

47 How to Listen Well The following tips will help you listen well :
Maintain eye contact: while talking a person you should look into their eyes.Don't interrupt
the speaker: let the other person complete his/her sentence before you start speaking.Do
not walk around or do something else while listening to somebody. That will show that you
are not interested in listening.Always nod your head occasionally to show that you are
paying attentionLeaning a bit toward the speaker shows that you are listening to him/her.
But remember to keep a decent distance.Ask appropriate questions when the speaker has
finished

48 PERSONALITY DEVELOPMENT
Lesson :Self Confidence

49 What is Self-Confidence?
A feeling of trust in one’s abilities, qualities, and judgementSelf-confidence, you usually
define in relation to what you want to do, but feel too anxious, nervous or worried about!
Being positive, on getting what you want. This is about standing up for yourself

50 Self-Confidence Develops with ...

Belief-Believe in what you do and believe in people you stay with and work withExperience-
You gain confidence with experience in your personal and professional lifeSuccess-Hard
work yields success and success boosts your confidence level

51 PERSONALITY DEVELOPMENT
Lesson :Planning & Strategizing Goals

52 Why set GOALS ?Helps in creating a bridge between today's vision and tomorrow's
reality.Should focus on the personal values and what is important to a personWhat you
want in your life to grow and to be successful

53 Goal Setting Principles

Must have Clear GoalsChallenge your GoalsCommitment to goals

54 Importance of Setting goals

Gives direction to what you want to achieveTo achieve success, set goals and then make
plans to achieve themThey enable you to control the direction of your lifeGoals will help you
become more confidentAchieving goals will raise your self-confidence and self-
respect.Achieving the set goals will give you a tremendous feeling of personal pride and
sense of achievement.

55 Goal setting helps to …. Decide what you want to achieve in your life
Differentiate between what is important from what is irrelevantMotivate yourselfBuilds your
self-confidence, once you successfully achieve goals
56 PERSONALITY DEVELOPMENT
Lesson :Values

57 ValuesValues are:principles, standards, or qualities you consider worthwhile or

desirable.You must set goals that are consistent with what you believe to be good, right and
important.Values help you get motivated.Values relate to your purpose in life and are used
as guiding principles to make your life easier.Values provide you with a strong
foundationValues will also help you in finding your purpose in life.Values help you gain real
clarity about what you stand for.

58 Some Important ValuesAppreciation : Taking a brief moment to say, “thank you,” fills
your soul with more thankfulness tooBelief in Others : Believing in other helps in developing
relationshipsCaring : Caring for others, as well as self-care, allows you to extend a helping
hand and to pass along some unexpected grace

59 Some Important Values (contd.)

Commitment : A commitment is a promise made and an expectation you have created.
Honouring your commitments shows loyalty and braveryCare : though there are differences
in race, religion and political points-of-view, you still need to take care of one
anotherCooperation : Even the most difficult tasks and assignments can be made simpler
when you focus on the solutions - together

60 Some Important Values (contd.)

Courtesy : Basic etiquette, good mannersDedication : remaining sincere and carrying on
with the work / responsibilities acceptedEffort : No matter the outcome, there is always
value in the effort when the effort is true and well-intended.

61 Some Important Values (contd.)

Forgiveness : purpose of forgiveness is not to forgive someone of the sin(s) committed
against you; when you forgive, you are better able to let go of the past and keep moving
forward with your lifeFriendship : Friends sustain us through difficult periods and join us
when we celebrateThankfulness : Be thankful to God and anybody who has helped you be
happy

62 Some Important Values (contd.)

Honesty : honesty keeps your heart and soul pure and your mind free of doubt or
uncertainty and helps you to know you are doing the right thingsHope : Being hopeful can
also help us in being positiveListening : listening to what others are saying will show that
you are concerned about them.

63 Some Important Values (contd.)

Love : the love for your families, your friends, your faith and for yourself, is the single most
important source of lightPositivity : Always be positive about everything in your life, helps
you to perform much betterPatience : Patience is a virtue which can also improve
productivity because it creates a better state of mind, a clearer state of mind for better
decision- making.
64 Some Important Values (contd.)
Respect : When you show the proper respect to others, you also in turn get
respected.Sacrifice : Sometimes it is good to put someone else's needs before your
own.Tolerance : Rather than showing hatred, tolerance is a better alternative

65 Some Important Values (contd.)

Unity : Working together to solve a common problem ensures a greater chance of
successVision : Vision is created by your dreams; reminds us that you are always capable of
learning and growing into who you want to be

66 PERSONALITY DEVELOPMENT
Lesson :Interview Skills

67 Interview SkillsIt is a screening process where an employer has the opportunity to

evaluate you as a prospective employee.It is also an opportunity for you to assess your
interest in working for the company.

68 Purpose of Interviews The Interviews are Conducted to –

Test your abilitiesTo know what kind of a person you areTo know what are your strengths
and weaknessesTo know how you can contribute to the companyTo know how
knowledgeable you areTo know what skills you possess

69 Interview TypesPersonal : This is a face-to-face interview where there can be one or

more people on the panelTelephonic : This happens over the phoneVideo Conferencing :
When the interviewer is in a different city than yours then video conferencing happens

70 Preparing for an Interview

Know your employer : Have good knowledge about the company. You can visit their website
for the detailsKnow your self : Check if you are fit for the job you are applying
forCommunicate effectivelyBeing on time : Always be on time for the interview

71 Preparing for an Interview

Dress sense : Be formally dressed for an interview (avoid strong perfumes)Be energetic :
You should look happy and energeticBe confident : Being confident can increase your
chance of clearing an interviewBe responsive : Respond to all the questions asked but avoid
unnecessary and foolish answers.

72 Interview Do's Knowledge of the organisation

Answer only the question that is askedp Act and appear like a true professionalBe positive,
friendly and polite and project your enthusiasm for the jobKeep your answers brief and
state the facts, not opinionsSpeak clearly and confidentlyYou may put up your own set of
questions at the end of interview with permission

73 Interview Don'ts Don't arrive unprepared for the interview

Don't try to be too cleverDon't underestimate yourselfDon't look unmotivated and
boredDon't jump in to reply before the question has been completedDon't lie, pretend or
give too long answersDon't lose your temper; be in controlDon't criticize your current or
previous employer

74 Making an ExitWhen the interview is over, stand up, collect your things and leave
promptlyKeep the chair back into its place-do not leave it out of place after you get upThank
them, smile warmly and make a clean exitDon't ask for the interview result

75 Designing a Résumé These tips will make your résumé more presentable:
Use A-4 size quality paperUse only plain white paperPrint on one side of the paperUse a
font size ranging from 12 to 14 pointsAvoid fonts that resemble a written scriptChoose one
font and stick to it. Times New Roman 12 points is suggestedAvoid italics, colours and
underlined words