Assignment_3

Q. Evaluate the Workforce 2020 program launched by AT&T - Take a stance whether in
your opinion it was a success or a failure.

To make a definitive judgment on whether AT&T's Workforce 2020 program was a success or
a failure, let’s look at the both sides of the argument and Each side of the argument has fair
reasons, and the program's impact is contingent upon several conditions and individual
viewpoints.

Arguments for Success:

 Upskilling efforts: The program made investments in providing training opportunities

to a substantial workforce, which could potentially benefit some personnel.
 Long-term vision: Despite difficulties in executing it immediately, it demonstrated a
commitment to becoming ready for changes in the industry in the future.
 Rebranding: The 2018 rebranding as "Future Ready" suggests continued investment
in employee development.

Arguments for Failure:

 Employee concerns: Patti Cunningham's criticisms and internet remarks draw

attention to possible problems with accessibility, lucidity, and perceived manipulation.
 Layoffs: The program's success in preserving jobs was called into question following
the massive layoffs that followed the Time Warner merger.
 Individual experiences: It is challenging to generalize about the program’s
performance because not every employee experienced it in the same way.

Additional Considerations:

 Missing data: It is challenging to reach a conclusive assessment in the absence of

thorough data on employee involvement, skill development, and career outcomes.
 Differing objectives: There may have been a misalignment in views as the program
sought to improve particular skills while the layoffs focused on a more general
headcount reduction.

Overall:

Although Workforce 2020 may have provided individuals with worthwhile training opportunities, its
overall performance and whether it actually prioritized employee development are called into doubt in light
of the large layoffs and employee concerns. In the end, assessing this program necessitates taking into
account a variety of viewpoints as well as the intricate context of the business's larger strategies.
It would be more realistic to describe the program's outcomes as mixed, with potential benefits but also
major obstacles and complaints, rather than giving a clear-cut success/failure answer. Its long-term effects
are still unknown, and more thorough data and analysis would be needed for a more thorough assessment.