PROPOSAL FOR SETTING UP OF A

HOSPITAL IN IMIRINGI COMMUNITY

(DIVINE TOUCH HEALING CENTRE)

BY OGALA, EHIMEN
PGS/022-B/FT/MSC/314
DEPARTMENT OF MENTAL HEALTH PSYCHIATRY NURSING, FACULTY OF NURSING
SCIENCES
NIGER DELTA UNIVERSITY
OUTLINE
• Project objective
• Executive summary
• The problem statement
• The proposed solution
• Timeline
• Pricing/ billing
• Legal concerns
• Terms and conditions
• The acceptance
• Summary and conclusion.
PROJECT OBJECTIVE
The project aims at securing funds for the
construction of a new 200 beds capacity in the
community of Imiringi in Ogbia Local Government
of Bayelsa state to provide health and medical
care services for the population in Imiringi and
beyond.
The hospital will have basic units such as General
Outpatients Department, theatres, Laboratory,
X-ray department Emergency Wards, Pediatrics,
Obstetrics Gynecological Units, account units and
administrative supporting units
 EXECUTIVE SUMMARY
Divine touch healing Centre is going to be a standard, licensed and certified hospital service provider that will
be located in the heart of Imiringi town in Ogbia Local Government Area Bayelsa State Nigeria. We have been
able to acquire a standard facility that is highly suitable for the kind of hospital business we want to operate.

Divine touch healing Centre is in the hospital industry to provide healthcare services such as, Outpatient care,
Inpatient care, Diagnostic X-ray services, Clinical laboratory services, Operating room services and other
medical services. We are well trained and equipped to service the market segments that require healthcare
services.

We are in the hospital business to deliver excellent healthcare services to all those who will patronize our
services. We will also ensure that in the line of carrying out our duty, we comply with the laws and health
regulations of the federal republic of Nigeria. Our employees are well trained and qualified to handle the wide
range of healthcare services.
 EXECUTIVE SUMMARY
Divine touch healing Centre will operate a 24 hours, 7 days a week healthcare service; our hospital will be opened
round the clock to attend to patients. We will have a standard medical call centre that is manned by trained health
workers.

Our workforce is going to be well trained to operate within the framework of our organization and also to meet the
needs of all our patients. Divine touch healing Centre will ensure that all our patients are given first class treatment
whenever they visit our hospital.

We will have a customer relationship management (CRM) software that will enable us manage a one on one
relationship with our patients no matter how large the numbers of our patients’ base grow. Divine touch healing
Centre will be a joint business that will be owned and managed by Dr Odiahi Daniel & Mrs Ehimen Daniel (Nurse).

Dr. Odiahi is going to be the Medical Director (Chief Executive Officer) of the hospital; He is a qualified and
well-trained Medical Doctor with well over 25 years of experience working as a medical doctor and medical
researcher with the Lagos State government. He will be ably supported by his wife Ehimen Odiahi who has grown in
her career to become one of the most respected senior nurses in Bayelsa State.
 STATEMENT OF PROBLEM
◦ Our vision is to become the number one choice when it comes to healthcare
service delivery in the whole of Bayelsa State and also to be amongst the top
20 (hospital) healthcare service provider in Nigeria within the next 10 years.
◦ Divine touch healing Centre is to establish a first-class hospital that will take
care of both highly placed clients and lowly placed clients as long as they can
afford our services.

◦ We want to become one of the leaders in the hospital cum healthcare

services industry in Bayelsa, and in Nigeria as a whole.
 PROPOSED SOLUTION
Divine touch healing Centre will be a business that will be built on a solid foundation. From the
outset, we have decided to recruit only qualified professionals such as doctors (dentist, surgeons,
opticians), nurses, nurse’s assistance, physical therapists, Pharmacist, Medical Laboratory
Scientists, and other health and non – health workers to man various job positions in our hospital.
We are quite aware of the rules and regulations governing the hospital and healthcare industry
which is why we decided to recruit only well experienced and qualified employees as foundational
staff of our hospital. We hope to leverage on their expertise to build our hospital brand to be well
accepted in Bayelsa and Nigeria as a whole.
When hiring, we will look out for applicants that are not just qualified and experienced, but
honest, patient centric and are ready to work to help us build a prosperous business that will
benefit all the stake holders (the owners, workforce, and patients).
As a matter of fact, profit-sharing arrangement will be made available to all our management staff
and it will be based on their performance for a period of seven years or more.
 PROPOSED SOLUTION
These are the positions that will be available at Divine touch healing Centre:

● Chief Medical Director / Chief Executive Officer

● Doctor / Surgeon / Dentist
● Pharmacist
● Laboratory Medical Scientists
● Nurses / Nurse’s Aides
● Information Technologist (Contract)
● Administrative staff
● Resources Manager
● Sales and Marketing Executive
● Accountant / Cashier
● Customer Care Executive
● Cleaners
 TIMELINE
This project duration is expected to take eighteen months with successful completion of
building and delivery for utilization. Therefore, it is planned for new facility to be fully
operational in 24 months following successful finalization of the procedures.
 PRICING
Starting up a hospital requires enough capital to cover some of the basic expenditure that one is going to incur.
The truth is that starting this type of business does not come cheap.
We will be needing money to secure a standard hospital facility, we will also need money to acquire medical
equipment and supplies and money to pay your workforce and pay bills for a while until the revenue we
generate from the business becomes enough to pay them.

The items listed below are the basics that we would need when starting our hospital although costs might vary
slightly;
● The Total Fee for Registering the Business in Nigeria – #1,050,000.
● Legal expenses for obtaining licenses and permits – #2,100,000.
● Marketing promotion expenses for the grand opening of Divine touch healing Centre in the amount of
#4,900,000 and as well as flyer printing (2,000 flyers at #56 per copy) for the total amount of – #112,000.
● Cost for hiring Business Consultant – #3,250,000.
● Cost for Computer Software (Accounting Software, Payroll Software, CRM Software, Microsoft Office,
QuickBooks Pro, drug interaction software, Physician Desk Reference software) – #9,800,000
 PRICING
● Insurance (general liability, workers’ compensation and property casualty) coverage at a total
premium – #4,760,000.
● Cost for payment of rent for 12 months at #2,464 per square feet in the total amount of
#147,840,000.
● Cost for hospital remodelling (construction of racks and shelves) – #28,000,000.
● Other start-up expenses including stationery (#700,000) and phone and utility deposits
(#3,500,000).
● Operational cost for the first 3 months (salaries of employees, payments of bills et al) – #4.2E8
● The cost for Start-up inventory (stocking with a wide range of products) – #195,000,000
● Storage hardware (bins, rack, shelves,) – #5,208,000
● Cost for Nurse and Drugs Supplies (Injections, Bandages, Scissors, et al)- #4,200,000
● Cost for medical equipment – #4.2E8
● Cost of purchase of ambulance and other vehicles: #1.4E8
 PRICING
● The cost for the purchase of furniture and gadgets (Computers, Printers, Telephone, TVs, tables
and chairs et al): #5,600,000.
● The cost of Launching a Website: #980,000
● Miscellaneous: #14,000,000
We would need an estimate of #200EB to successfully set up our hospital in Bayelsa, Nigeria. Please
note that this amount includes the salaries of all the staff for the first month of operation.
These are the areas Divine touch healing Centre intends to generate our start – up capital:
● Generate part of the start – up capital from personal savings
● Source for soft loans from family members and friends
● Apply for loan from my Bank
● Support from Bayelsa state government
N.B: We have been able to generate about #200,000,000 (Personal savings #150,000,000 and soft
loan from family members #50,000,000) and we are at the final stages of obtaining support from the
state government of Bayelsa state as the estimated project is 200 billion.
 BILLING
Divine touch healing Centre will work towards ensuring that all our services are offered at highly
competitive prices compare to what is obtainable in Nigeria.

On the average, hospitals and healthcare service providers usually leverage on the fact that a good
number of their clients do not pay the service charge from their pockets; private insurance companies,
Medicare and Medicaid are responsible for the payment.
In view of that, it is easier for hospitals and healthcare service providers to bill their clients based in their
discretions.

Our payment policy is all inclusive because we are quite aware that different people prefer different
payment options as it suits them. Here are the payment options that will be available in every of our
outlets;
● Payment by cash
● Payment via Point of Sale (POS) Machine
● Payment via online bank transfer (online payment portal)
● Payment via Mobile money
● Check (only from loyal customers)
 LEGAL CONCERNS
The location chosen for this hospital is safe in all aspects. It was checked and inspected by the state’s local
police and licensing board to make sure it meets state’s all requirements for local fire and safety regulations.
As per Occupational Safety and Health Administration (OSHA) guidelines a safety guidelines structure will be
built for the safety of employees during emergency situations.

Divine Touch Healing Centre will ensure to relate with affiliate qualifications and licenses for setting up a
hospital in Nigeria including but not limited to:
1. Corporate Affairs Commission of Nigeria (CAC)
2. The Ministry of Health
3. Medical and Dental Consultants Association of Nigeria (MDCAN)
4. National Association of Doctors in University Health Services (NADUHS)
5. National Association of Government General Medical and Dental Practitioners (NAGGMDP)
6. National Association of Resident Doctors (NARD)
7. Nigerian Dental Association (NDA)
8. Nigerian Medical Women Association (MWAN)
 LEGAL CONCERNS
We plan to ensure that our medical doctors, Surgeons, Obstetricians and Gynecologists, Pediatricians,
Public Health and Laboratory Medicine/Pathologists would all be NMA and MBBS certified, and our nurses
NMCN certified.

We also met with our personal lawyer who got all the necessary papers approved and legally signed. We
also went the extra mile to insured the hospital with an insurance company. The guideline structure is
planned in a way that it will meet all the standards of Nigeria Joint Commission Requirements.
 TERMS AND CONDITIONS
The hospital assumes no responsibility for any circumstances arising out of the use, misuse, interpretation or
application of any information outside the hospital or its website. The hospital has taken reasonable steps and
has also employed standard practices, technologies and well-trained personnel to ensure the integrity and
confideliality of your personally identifiable information. However, since even the most secure system can be
violated, the hospital cannot guarantee security
 ACCEPTANCE
Hospital business has not yet been saturated in Nigeria. However, to work better, there is the need for Divine
Touch Healing Centre to partner with established veteran Nigeria doctors, pharmacists, and other professionals
in the field.
 CONCLUSION
Setting up a hospital business requires intensive planning and large capital. It can be challenging yet rewarding
venture for entrepreneurs who are passionate about improving the healthcare sector in the country. We did some
pre planning before starting up a business and know all the right ways that can save our money as well as time and
extra expenses to incur. We have a proposal for a new hospital in Imiringi Ogbia Local Government of Bayelsa
state. In this proposal we have some strategic planning tools to describe a short plan for building a new hospital to
help the people in the community. We have estimated a budget of 200 hundred billon to be completed in the next
18 months. It will serve as a big relieve to people as only one hospital is available at the moment compared to the
numbers of persons living in the community. It will be called Divine Touch Healing Centre. They can access medical
services and other clinical facilities too. These services will be provided for both inpatients and outpatients basis,
without regard to race, creed, national origin, gender, age, disability or ability to pay.