Massivit5000 V4.6 Manual EN

User Guide
Massivit5000 3D Printer
Software Ver 4.6
This document contains proprietary and confidential material of Massivit Ltd. Any unauthorized reproduction, use, or
disclosure of this material, or any part thereof, is strictly prohibited. This document is solely for the use of Massivit employees
and authorized Massivit customers.
UM-07-V06-R5 | Massivit5000 User Manual

Table of Contents
Chapter 1: About this Manual............................................................................................................................................ 5
Purpose ..................................................................................................................................................................... 5
Conventions ............................................................................................................................................................... 5
Terms and Abbreviations .......................................................................................................................................... 5
Chapter 2: Safety Considerations ..................................................................................................................................... 6
General Hazards ....................................................................................................................................................... 6
Emergency Stop Procedure ...................................................................................................................................... 9
Waste Disposal.......................................................................................................................................................... 9
Chapter 3: Getting to Know Your Massivit5000 3D Printer ............................................................................................. 10
About the Massivit5000 Printer ............................................................................................................................... 10
Printer Components................................................................................................................................................. 11
Massivit5000 Printer Software Introduction ............................................................................................................. 13
Chapter 4: Getting Started .............................................................................................................................................. 19
Starting Up the Printer ............................................................................................................................................. 19
Manually Controlling the Printer .............................................................................................................................. 22
Shutting Down the Printer ....................................................................................................................................... 22
Chapter 5: Printing a Model ............................................................................................................................................ 23
Adding/Editing a Job ............................................................................................................................................... 23
Preparations before Printing .................................................................................................................................... 30
Running a Print ........................................................................................................................................................ 31
Removing the Models .............................................................................................................................................. 35
Storing Models ......................................................................................................................................................... 36
Preparing the Printer for the Next Print Job ............................................................................................................ 36
Replacing a Dimengel Pail ...................................................................................................................................... 38
Chapter 6: Maintenance .................................................................................................................................................. 44
Maintenance Schedule ............................................................................................................................................ 44
Daily ......................................................................................................................................................................... 44
Replacing Dispenser Tip ......................................................................................................................................... 44
Cleaning the Camera, UV lens and Substrate ........................................................................................................ 47
Lubricating Print heads ............................................................................................................................................ 49
Weekly ..................................................................................................................................................................... 51
Material line pressure reduction .............................................................................................................................. 51
Material adjustment ................................................................................................................................................. 51
Monthly .................................................................................................................................................................... 52
Lubricating follower plate rubbers ........................................................................................................................... 52
Chapter 7: Troubleshooting............................................................................................................................................. 53
Appendix A: Glass Substrate Specifications ................................................................................................................... 56
Physical Dimensions and Shape: ............................................................................................................................ 56
Material: ................................................................................................................................................................... 56
Calibration ............................................................................................................................................................... 56

Appendix B: Small Z Calibration ..................................................................................................................................... 57
Appendix C: Small Z Calibration (Right side) – If there are no rear doors...................................................................... 58
Appendix D: Print head replacement .............................................................................................................................. 59
Appendix E: Renewing a Massivit license ...................................................................................................................... 60
Table of Figures
Figure 1: EMO Buttons ...................................................................................................................................................... 9
Figure 2: Printer Components ......................................................................................................................................... 11
Figure 3: Printing Mechanics........................................................................................................................................... 11
Figure 4: Main Feed Pump and Operating Pistons ......................................................................................................... 12
Figure 5: Electrical Cabinet ............................................................................................................................................. 12
Figure 6: Massivit Printer Software Interface .................................................................................................................. 13
Figure 7: Jobs Queue Window ........................................................................................................................................ 14
Figure 8: Print Window .................................................................................................................................................... 15
Figure 9: Motion Basic Window....................................................................................................................................... 16
Figure 10: Camera window ............................................................................................................................................. 17
Figure 11: Material replacement screen ......................................................................................................................... 18
Figure 12: Main Air Valve ................................................................................................................................................ 19
Figure 13: Main Feed Valve ............................................................................................................................................ 19
Figure 14: Piston Position Switch.................................................................................................................................... 19
Figure 15: Main Power Switch in the On Position ........................................................................................................... 20
Figure 16: PC and Circuit Breakers ................................................................................................................................ 20
Figure 17: Closing the Main Doors.................................................................................................................................. 20
Figure 18: SPiiPlus Software Startup .............................................................................................................................. 21
Figure 19: Massivit3D Printer Software Startup .............................................................................................................. 21
Figure 20: Pressure Indicators ........................................................................................................................................ 21
Figure 21: Closing the Main Doors.................................................................................................................................. 22
Figure 22: Manually Lowering the Pump Pressure ......................................................................................................... 22
Figure 23: Pressure Indicators ........................................................................................................................................ 22
Figure 24: Main Power Switch at Off Position................................................................................................................. 22
Figure 25: Adding/Editing a Job ...................................................................................................................................... 23
Figure 26: Job Details Window ....................................................................................................................................... 24
Figure 27: Positioning the model on the Print Table ....................................................................................................... 25
Figure 28: Jobs Queue .................................................................................................................................................... 26
Figure 29: Job Editor Window ......................................................................................................................................... 26
Figure 30: Job Editor for Exporting a Job ....................................................................................................................... 29
Figure 31: Jobs Queue File Path .................................................................................................................................... 29
Figure 32: Job Details: Pre-Printing Checks ................................................................................................................... 30
Figure 33: Selecting the Dispenser Tip Size ................................................................................................................... 30
Figure 34: Print Window .................................................................................................................................................. 31
Figure 35: Remote Operation essentials ........................................................................................................................ 32
Figure 36: Night Pause ................................................................................................................................................... 34
Figure 37: Removing the Model ...................................................................................................................................... 35
Figure 38: Cleaning the Substrate ................................................................................................................................. 36
Figure 39: Cleaning the UV Lens .................................................................................................................................... 36
Figure 40: Cleaning the Dispenser Tip ........................................................................................................................... 37
Figure 41: Material replacement screen (Choose material system) ............................................................................... 38
Figure 42: Material replacement screen (Component ID) ............................................................................................... 39
Figure 43: Closing the Main Feed Valve ......................................................................................................................... 39
Figure 44: Opening the Air Feed Valve ........................................................................................................................... 40
Figure 45 - Closing the Pail Latch ................................................................................................................................... 40
Figure 46: Piston Position Switch at Raise Piston Position ............................................................................................ 40
Figure 47: Bucket Pressure and Raise Pistons Buttons ................................................................................................. 41
Figure 48: Closing the Air Feed Valve (if existe) and Opening the Air Bleed Valve ....................................................... 41
Figure 49: Opening the Pail Latch .................................................................................................................................. 41
Figure 50: Piston Position Switch at Work Position ........................................................................................................ 42
Figure 51: Pump Control Window ................................................................................................................................... 42
Figure 52: Opening the Main Feed Valve ....................................................................................................................... 43
Figure 53: Dispenser Tip and Size Identification Marks ................................................................................................. 44
Figure 54:Loosening spring-loaded screws .................................................................................................................... 45
Figure 55: Removing the UV ring .................................................................................................................................... 45
Figure 56: Unscrewing nozzle ......................................................................................................................................... 45
Figure 57: Repositioning the UVR................................................................................................................................... 46
Figure 58: Cleaning the Camera Lens ............................................................................................................................ 47
Figure 59: Camera properties ......................................................................................................................................... 47
Figure 60: Cleaning the UV Lens .................................................................................................................................... 48
Figure 61: Cleaning the Substrate ................................................................................................................................. 48
Figure 62: Opening the Residue bottle ........................................................................................................................... 49
Figure 63: Grease nipple ................................................................................................................................................. 49
Figure 64: Motion Extended screen ................................................................................................................................ 50
Figure 65: Placing the cup on the Global Z table ............................................................................................................ 51
Figure 66: Follower plate rubbers ................................................................................................................................... 52
Figure 67: Glass Shape .................................................................................................................................................. 56
Figure 68: Effect of Anti-Reflective Coating on the Reflection of Light ........................................................................... 56
Figure 69: SZ calibration ................................................................................................................................................. 57
Figure 70: SZ calibration (Right side) ............................................................................................................................. 58
Figure 71: Print head replacement .................................................................................................................................. 59
List of Tables
Table 1: Terms and Abbreviations .................................................................................................................................... 5
Table 2: Technical Details ............................................................................................................................................... 10
Table 3: Print Window Buttons ........................................................................................................................................ 15
Table 4: Motion Basic Window Buttons .......................................................................................................................... 16
Table 5: Motion Basic Window Buttons – Continued ...................................................................................................... 17
Table 6: Buttons for Changing a Model Position............................................................................................................. 27
Table 7: Changing Print Settings .................................................................................................................................... 32
Table 8: Maintenance Schedule ..................................................................................................................................... 44
Table 9: Troubleshooting ................................................................................................................................................ 55

Chapter 1: About this Manual
Purpose
This user manual provides the information necessary to safely operate the Massivit5000 3D Printer.
Read and thoroughly and make sure you understand the information in this manual before operating the
system. If any part of this manual is not clear, contact Massivit Customer Support for clarifications.
This manual is provided as part of the Massivit5000 Printer and does not replace user training.
The manual should be with the Printer at all times, and all personnel operating the unit must know its location.
Carefully read the safety instructions before operating the Printer for the first time.
Conventions
The following conventions are used in this manual:
 Names of menus, screens, and components are capitalized.

 Step-by-step instructions are numbered.
 Instructions that involve software are marked with the following symbol: 
o  Tap Next to continue. A new screen appears.
 Components that must be used are capitalized and marked in Bold, as in the following example:
o Open the Printer's Doors.
 Cross-references (clickable) are marked in italic blue font.

 Important notes appear in the text as follows:
⚠ Warning: failure to properly secure the load may result in serious injury.
Terms and Abbreviations

Terms/acronyms and their meaning
CW/CCW Clockwise/Counterclockwise
EMO Emergency Stop Switch
GZ Global Z (The Vacuum Table Z axis)
HR High Resolution
IPA Isopropyl Alcohol
Massivit Printer Software The software used to control the Massivit1800 Printer
Massivit3D Smart Slicer An advanced slicer software designed for the Massivit1800 Printer
PH Print Head
SZ Small Z (The Print Head Z axis)
Table 1: Terms and Abbreviations
UM-07-V06-R5 | Massivit5000 User Manual | Chapter 1: About this Manual 5

Chapter 2: Safety Considerations
General Hazards
Bypassing, removing or deactivating protective equipment may lead to serious injuries.
DANGER! It is strictly forbidden to operate the system if any of the protective equipment or safety guards
is dismantled and/or not operating properly.
The system may only be repaired and maintained by qualified and trained personnel when the
system is fully or partially shut down, as required.
This product contains components connected to, and/or energized by hazardous voltage
levels.
Touching these components can cause electric shock that may be fatal.
DANGER!
Extreme caution must be taken by all personnel when servicing this product.
Before opening any electric cabinet door or cover, turn Off the Printer’s main power switch
and secure it against being switched on by mistake.
Electric When units are connected to the UPS, remove the UPS battery or disconnect the UPS
Shock
outputs to ensure that all the Printer's parts are de-energized.
Hazard
Beware of charged capacitors. Please wait a few moments after the power is disconnected to
allow all capacitors to discharge.
Only turn On the Main Switch again after all doors are closed and covers are in place.
In special cases, it may be necessary to perform maintenance procedures while the power is
connected (meaning that the doors are open, covers are removed while the main switch is not
turned off).
In this case, a trained electrician must verify that all terminals with hazardous voltages are
protected against being accidently touched (IP-X2). In addition, only insulated tools must be
used when working on these terminals.
DANGER!
Touching these terminals will cause electric shock that may be fatal.
Extreme caution must be taken by all personnel when servicing this product.
Electric • Only specially trained service personnel should perform such procedures (in some
Shock countries it is required that such procedures be performed only by a licensed electrician).
Hazard • If required, only use tools and measuring equipment that are suitable for hazardous
voltage.
Jewelry, watches or other similar metal objects may not be worn while operating or
servicing the Printer.
• If maintaining the Printer with the power connected, two personnel as a minimum must be
present at all times.
DANGER!
This Printer has high leakage current.
• A reliable and fixed ground connection must be provided.
Electric • The entire length of the protective conductor must have a cross-section of at least 10
Leakage mm2 Cu or 16 mm2 Al.
Hazard
UM-07-V06-R5 | Massivit5000 User Manual | Chapter 2: Safety Considerations 6

High intensity UV light is used during the printing process. Direct exposure of eyes or skin to
this light may cause serious injuries.
DANGER! The Printer doors and windows are UV protected. Extreme caution must be taken by all
personnel while servicing this product.
• Never enter the printing area if the UV light is operating.
Exposure to • Never open or try to open the printing area doors while the printing process is On.
UV Light • The printing process must be stopped before entering the printing area.
Hazard • Avoid touching the UV lamp.
Do not stare directly at the UV light, unless the Printer doors are closed or while using UV
protective goggles.
There is a risk of automatic or remote-controlled system start-up.

WARNING!
• Switch off the power to the system to be serviced before performing any service
procedures or accessing moving parts.
• Secure the power switch against being switched on by mistake.
Automatic
Start Up • Before switching on the power again or performing any remote-controlled operation, verify
that all protection guards are in place and that there is nobody in the danger area.
Beware of moving parts. These parts are operated by the automatic control system and may
move at any time as part of normal operation or due to faulty operation. These parts are
partially protected by doors and fixed or removable covers that provide protection against
CAUTION! accidental contact.
Caution must be taken by all personnel when operating or servicing this product.
• Only specially trained operators and service personnel should operate and service this
Hand Crush Printer.
Hazard
• Do not push your hand and/or fingers under or behind covers.
• Do not put your hand in front of a moving piston.
• Disconnect or turn off the air pressure supply while servicing the unit with open covers.
The system contains many rotating parts such as shafts. Touching these parts puts you at
risk of injury or of being caught by these moving parts.
Caution must be taken by all personnel while operating or servicing these parts.
• Follow all safety instructions for each specific rotating part.
CAUTION!
• Familiarize yourself with the location of the Emergency Off button (EMO) that stops each
part.
• It is strictly forbidden to reach into any rotating part while it is running.
Entanglement
Hazard: • If any part needs to be cleaned, maintained or repaired, it must first be turned off. The
Hand, switch must be secured to prevent the part from being turned on by other workers.
Fingers, Hair Close-fitting clothes must be worn. Sleeves should be rolled up and turned inside out.
and Clothes
• Loosely hanging articles of clothing (for example, long belts, scarves or pullovers) must
be taken off before work.
• People with long, loose hanging hair must wear a hair net, hat or hair cap.
• Jewelry, watches or other similar objects may not be worn when working.

The printing and curing engines may get hot during the printing process. Wait for the Printer
CAUTION!
to cool down before entering the printing area.
The vacuum pump gets hot while working. Do not touch the vacuum pump while it is working.
• Keep a safe distance from the vacuum pump when working in the Dimengel cabinet.
Hot Surface
Hazard • Turn Off the power to the pump and let it cool down (for at least five minutes,) before
performing any service or maintenance work on the pump itself.
CAUTION! Printed modules and the Dimengel Pails can be heavy. When lifting any part, at least one
person is required for every 18 kg (40 lbs.) of weight to be lifted.
Heavy parts must be leveled and securely anchored to an unmovable support to prevent them
Heavy Load from falling over.
Hazard Lifting tools with the appropriate lifting capacity should be used as required.
CAUTION! Do not block access to the main power switch and EMO switches.
Notify the safety officer or responsible manager regarding the reason the EMO was pressed
and any other relevant information regarding the emergency situation.
Do not release the EMO Pushbutton unless you are sure that the cause of the dangerous
Emergency situation has been cleared.
Stop Switch
Before releasing the EMO, verify there is nobody in the danger area.

Emergency Stop Procedure
The Printer is equipped with three Emergency Stop Push buttons:
 One is located near the Monitor (shown in the figure below).
 The second is located near the Main Power Switch on the rear of the Printer.
 The third is located inside the Printer.
Pressing any of these buttons stops the operation of all moving parts, UV lamps and motion system. It does
not turn off the Printer’s power.
The Emergency Stop Button should be used only in case of immediate danger or malfunction of the operation
or of the control system.
Pressing the Emergency Stop Button

Push the red button. Once pressed, it will remain engaged.
Releasing an Emergency Stop Button

Release the Emergency Stop Button by rotating it CW.
Pressing the Releasing the

Emergency Stop Emergency Stop
Button Button
Figure 1: EMO Buttons
⚠ Important: Verify that the dangerous situation has been resolved and the problem that caused the
emergency has been fixed (refer to the General Hazards chapter above).
Waste Disposal
Liquid and solid waste must be disposed of according to local laws and regulations, including:
 Printed models
 Dimengel Pails (and caps)
 Substrates
 Wipes and gloves used for cleaning the Printer
 Used filters and drain cups
 Contaminated clothing and shoes

Chapter 3: Getting to Know Your Massivit5000 3D Printer
About the Massivit5000 Printer
Massivit5000 is a large format industrial 3D Printer, which uses Gel Dispensing Printing (GDP) technology, with
which the Printer deposits a UV-Gel (Dimengel) that hardens when exposed to UV light.
This unique technology enables instant solidification and high-speed printing without the need to produce a
solid object or intensive support structure. This results in dramatically increased print speed, while reducing
material costs and product weight.
The Massivit5000 creates a wide variety of unique and engaging 3D displays that can be used for numerous
applications such as: product launches, decorations, exhibitions, points of purchase displays (POP), scenic &
theming elements for every possible venue, props & backgrounds for theater, TV and movies, molds and more.
Technical Details
 W x D x H: 1.5x1.1x1.8 m | 59x46x70.86 in
Print volume
 Max. object weight 150 kg | 330 lb
Productivity (z-axis) Up to 35 cm/hr | 13.7 in/hr
Dimengel – Massivit proprietary photo polymeric printing material
Printing material
white shade pails
Dimengel pail weight 19 kg | 41.8 lb
 Software on machine: Massivit proprietary front-end software
o Operating on Windows®7 pro 64-bit
o Network: LAN Connection
Workflow & software
 Massivit Smart: Massivit proprietary software for file preparation
o Features: scale, rotate, slice, support generation and more
o Input file formats: STL and others
Printer: 3x2.2x2.8 m, 2500 kg | 5511 lb
Dimensions, W x L x H
Crated: 3.4x2.3x2.55 m, 3000 kg | 6613 lb
Regulatory compliance CE
 Electrical voltage: 3x25 A, 380-400 VAC±10%, 50/60 Hz
 Power consumption @50 Hz (printing): 10 kW
Operation requirements
 Air pressure 6-8 bar | 88-118 psi
 Ventilation
Operating environment Temperature: 16-30°C | 60.8-86°F
Table 2: Technical Details
UM-07-V06-R5 | Massivit5000 User Manual | Chapter 3: Getting to Know Your Massivit5000 3D Printer 10
Printer Components
Massivit5000 Overview
The Printer's main components are described in following figure:
Monitor Touchscreen Monitor

Shows three cameras The Printer is operated with a
surrounding the Touchscreen Monitor using
printing area. the Massivit Printer software
Gel Cabinet
Electrical Cabinet Main Components:
Main Components:  Gel Feed Pumps + Control
 PC Boxs
 I/O Controller  Vacuum Generator
 Circuit Breakers
 Motion Drivers
 Power Supplies
Printer Doors EMO Switch
Key features: Triggering the switch stops all Printer
 Two Doors in front and two at the rear mechanics and UV Lamps
 Easy access to the printed model
 Easy access to the Print Heads and
Vacuum Table
 Smart Lock System to keep the doors
locked while printing
Figure 2: Printer Components
Printing Mechanics
The Printer's mechanical components are described in following figure:
Print Head x
Key features:
y Machine Directions
 Autonomous movement of
 Print Heads move in X, Y and Z axes
each Print Head
 UV LED for curing gel  Vacuum Table moves in Z axis
z
 Adjustable dispenser tips
Cleaning Stations
Key features:
 Enhances printing performance.
 Cleans the Print Head in seconds.
 Automatically operates while printing.
Vacuum table
Key features:
 Models are printed on a glass substrate that is secured to the
Vacuum Table by vacuum pressure.
 High range of motion, allows 180 cm print height.
 Easy access to the Printer's components when the Vacuum Table
is lowered.
Figure 3: Printing Mechanics
Gel Cabinet
The Gel Cabinet is located on the Printer’s right side, and comprises the following components:
Main Feed Valve

Stops the Gel flow to the Printer.
Used for Pail replacement and
priming.
Main Air regulator
Pressure regulator combined with:
 Air Filter
 Air Shutter
DimenGel Feed Pump
Follower Plate Pistons Pneumatic box

Lowers/ raises the Follower Comprises four air regulators.
Plate. Allows the user to control:
 Main Pump and its pistons
 Hot swap pistons
DimenGel Pail Clamp

Secures the Pail in place.
Follower Plate
Seals the Pail and allows the pump
operation.
Equipped with the following valves:
Barcode Scanner  Vent valve
(for Dimengel Pails)  Air pressure valve
DimenGel Pail
Figure 4: Main Feed Pump and Operating Pistons Contains the Printing Gel.
Electrical Cabinet
The Electrical Cabinet is located on the left side of the Printer. It is divided into a front cabinet and rear cabinet
and Comprises the following components:
Input Power
Circuit Breakers
24v Power supply

X, Y Servo Drivers,
Pump Drivers
PC and Monitor
UV Ring Drivers
Outlets
52v Power supplies Communication units
I/O Controller
SZ, Dispenser, GZ
Stepper Drivers
Figure 5: Electrical Cabinet
*A drawing of the electrical cabinet with the previous PC is available in Previous Versions PC on page Error! Bookmark not
d fi d
Massivit5000 Printer Software Introduction
Massivit5000 Printer software enables the user to control all Printer functions, create new print jobs, change
settings and run prints. The software is operated by a user-friendly touch screen monitor.
Software Interface
The software is divided into bars and panels as described in the figure below:
Navigation bar
Allows the user to perform different operations and choose which window will be displayed in the work window.
 Main Menu – A dropdown menu containing most of the software’s windows, settings and action buttons.
 Job queue & Motion Basic – Opens a list of pending and finished prints and motion settings.
 Reports – Error list, IO, Counters
 Easy access to the three last used commands / windows.
Printer Status Monitors & Gauges

Displays the Printer status: Displays live information such as:
 Standby – Printer is off.  Pressure inside left and right Print Heads.
 Ready – Printer is ready for printing.  Pressure inside Main Pump.
 Print – Printer is running a print job.  Dimengel level.
 Displays information about the Printer
status. Command Panel
 Displays operation progress For performing important functions such as:
(machine on/off, printing etc.).  Lock and unlock Printer doors.
 Indicates when an operation is Work Window
 Start, pause and stop printing.
complete. Changes according to the user selection. The
 Basic screen option for Tablet
common windows are:
monitoring.
 Job queue
 Error list
 Printing
 Motion base
Figure 6: Massivit Printer Software Interface
Job Queue
This window displays a list of finished and pending jobs. It allows the user to edit, move, delete and add new
print jobs.
Open this window by tapping QUICK ACCESS  Job Queue (in the navigation bar) from any screen.
Action Buttons
Job Status
 Done – A job that has been printed
(marked with yellow).
 Valid – A job waiting to be printed.
 Printing – A job that is currently being
printed (marked with orange).
 Stopped – A job that has been
paused or stopped before completion.
 Invalid – A job that cannot be printed.
Figure 7: Jobs Queue Window
Print Window
This window appears when a job is sent to print. It displays all the information about the current job.
Current Job Progress and Details
Displays information about the current print
job and its progress.
Current Layer Count Heads cleaning
For example, layer 1 of 150. When the “Send to Cleaning”
button is clicked – “In process”
will appear until cleaning is done.
Stop button
When clicked – a pop up
message will confirm the
termination of the printing
process
Velocity
Velocity default is 5 = 100%
Pressing will pop up a choice
between immediate or gradual
change of the velocity.
Split Screen
The user can choose what will be
displayed in the right and left windows:
 Cam – Monitors the print using the
webcam installed in the Printer.
 Model – Displays a graphical
preview of the printed model and its
Types of lines shown in the graphic preview: layers.
 Property – Printing parameters that
Blue Lines: can be changed as needed while
Represent the model’s layers. printing is in progress.
Red Lines:
Represent the entire layer currently being printed.
Yellow Lines:
Represent the segment currently being printed
Figure 8: Print Window
Tools/ buttons and their use

Rotates the model view (use drag gesture to rotate).
Moves the model view (use drag gesture to move).
Zooms in/out the model view.
Changes the viewing orientation.
Toggles between parallel and perspective projection.
Toggles selective layers display (by default, all layers are displayed).
Zooms to fit model.

Table 3: Print Window Buttons
Motion Basic
This window allows the user to control the Printer motion manually while it is in idle mode.
 Controls the position of the Print Heads (X, Y & Z axis).
 Controls the Vacuum Table height.
 Controls the Gel System (Pump and Dispensers).
Open this window by tapping QUICK ACCESS  Motion-Basic (in the navigation bar).
When the printing head is in the service

position, the bridge will be colored in teal Left/Right Head Toggle
Figure 9: Motion Basic Window
Controls for Print Heads and Global Z

Each set of buttons controls a different axis:
 Print heads can move in 3 axes: X, Y, SZ (Small Z).
 Vacuum Table can move in one axis: GZ (Global Z) up/down.
Moves the axis to the home position (initializing).
Moves the axis in the direction of the arrow (continuous motion),

Movement will not stop until the user presses Stop or until it reaches
the limit.
Stops selected axis movement.
Enables/ Disables axis operation.
Table 4: Motion Basic Window Buttons
Controls for Gel Pump and Dispensers
Pumps and dispensers can eject gel forward or backwards:
Operates the Pump forward (<) or backwards (>).
Stops pumping.
Enables/ Disables Pump operation.
Table 5: Motion Basic Window Buttons – Continued
💡💡 Tip: Additional motion controls are available in the Motion window (Tap CONTROL  Motion).
Camera
Camera
This button opens the camera settings window
Figure 10: Camera window
New Material Tank
Purge
Purge will appear only after replacement of material
type. It is an optional way to empty the pipes from the
current material.
Figure 11: Material replacement screen
At the start of the pail replacement procedure, you will be prompted to input the Dimengel pail lot number. This
can be done with the barcode scanner or can be manually inputted into the component ID field.
Chapter 4: Getting Started
Starting Up the Printer
1 Open the Gel Cabinet and perform the following checks:
a) Check the Air Pressure. The pressure should be 6 bar.
b) Verify there is no water inside the Filter Water Trap.
c) Verify that the Air Shutter is in the open position.
Air Shutter
Figure 12: Main Air Valve
d) Verify that the Main Feed Valve is open (handle in horizontal position, as shown below).
Figure 13: Main Feed Valve
e) Verify that the Piston Position Switch is set to Lower Piston (Work).
Figure 14: Piston Position Switch

UM-07-V06-R5 | Massivit5000 User Manual | Chapter 4: Getting Started 19
2 Power On the Main Power Switch (located on the rear left side of the Printer).
Figure 15: Main Power Switch in the On Position
3 Open the Electrical Cabinet and carry out the following checks:
a) Verify that the PC (A) is On ("I")
b) Verify that all Breakers (B) are On ("I")
Figure 16: PC and Circuit Breakers
4 Make sure that the Cabinet doors and Printer doors are properly closed.
Make sure that the EMO's are not pressed.
Figure 17: Closing the Main Doors

5  Open SPiiPlus from desktop  select SPiiPlus User-Mode Driver tab  Verify that the following
message appears: "EtherNet/IP stack is initialized successfully."
Figure 18: SPiiPlus Software Startup
6  Open Massivit3D Printer from the desktop. An error list appears.
Figure 19: Massivit3D Printer Software Startup
7  Tap , wait for the confirmation message "Doors Lock OK".

*If this procedure fails, verify that the doors are properly closed with no interference and try again.
8  Tap  Machine On. The Printer will now perform the "Machine On” function
which includes initializing all axes. Wait for the confirmation message: "Machine On OK".
9  Verify the following parameters:
a)  Verify that the Printer Status has changed to

b)  Verify that the Pump and Head pressure is above 1 bar.
Figure 20: Pressure Indicators

Manually Controlling the Printer
When the Printer is not printing, the user can control its motion manually by using the Motion-Basic window –
which can be useful in the following situations:
 To position the Vacuum Table at a convenient height to remove Model or replace Substrate.
 For maintenance operations such as cleaning components and replacing the Dispenser Tip.
To access the Motion-Basic window tap QUICK ACCESS Motion-Basic.
For more Information refer to Motion Basic on page 16.
Shutting Down the Printer

1 Close the Printer's front and rear doors and tap  Machine Off.
Figure 21: Closing the Main Doors
2  Make sure the Pump and Print Head Pressure is lower than 1 bar. If the pressure does not drop, tap
Main Menu  Motion-Basic and then tap (in the pump section) to lower the pump pressure
manually.
Figure 22: Manually Lowering the Pump Pressure Figure 23: Pressure Indicators
3  Tap Main Menu  Exit  Close. The Printer Software closes.
💡💡 Tip: For faster shutdown, use the Machine Off and Close feature, which performs both steps
(tap HELP  Machine Off and Close).
4  Tap Start  and then select Power  Shut down. Wait for the computer to shut down.
5 Shut down the Printer's Main Power Switch (located on the Printer rear).
Figure 24: Main Power Switch at Off Position

Chapter 5: Printing a Model
Adding/Editing a Job
Creating a new job
1  Tap in the Jobs Queue (Figure 7) to create a new job. A top view of the printer
platform is displayed. Once a model is loaded, a top view of the model with a rectangular bounding box
indicating the size of model will appear, as seen in Figure 23 below.
Figure 25: Adding/Editing a Job
UM-07-V06-R5 | Massivit5000 User Manual | Chapter 5: Printing a Model 23

2  Tap Left or Right. A file browser appears. Select the desired Gcode and tap Open.
 Left – The model will be printed with the left Print Head.
 Right – The model will be printed with the right Print Head.
The Job Details window appears:
Figure 26: Job Details Window
✎Note: Only Gcode files that were created using the Massivit Smart Slicer Ver3.0 are applicable.

3  Review the job details – pay attention to Print Mode:
 Normal – Requires standard size Dispenser Tip (Ø2.6mm).
 Quality/ High Resolution – Requires small size Dispenser Tip (Ø1.8 mm).
4 In order to print two models simultaneously (using both Print Heads), repeat steps 2-3 for the second Print
Head.
5  Drag the model/s to the desired location. If necessary, drag the divider left or right.
 The divider separates the printing areas of the left and right print heads.
Figure 27: Positioning the model on the Print Table
✎ Note: For more editing features refer to Editing a Job on page 26.

6  Tap Apply. The Job Queue list displays with the new job at the bottom:
Figure 28: Jobs Queue
✎ Note: If the queue list does not appear, verify that the model is in a printable position (as explained in
step 5) and tap Apply.
Editing a Job
To edit a job, select a job from the queue list and tap on the icon. The job editor displays:
Figure 29: Job Editor Window
The following chapters will guide you through the job’s editing features.
When you finish editing, tap Apply to save your changes or Cancel to discard changes.

To edit a job name
Edit the text in the My job field:
To remove and add model/s

The user can remove, replace or add new models to the job using the following buttons:
To remove the model, select the

model and tap Remove.
Tap to add a new model (maximum

of one model per Print Head).
✎ Note: A job can contain no more than one model per Print Head.
To change the model's location

There are 3 methods for changing the model’s location:
 Dragging the model to the desired location (as shown in step 5 of on Adding/Editing a Job page 23).
 Tapping the model thumbnail and editing the X, Y coordinates values.
 Tapping the model thumbnail and using the arrow keys to move the model in small steps.
Model’s X, Y coordinates:
Edit the values to move the model.
Arrow keys: Use the keys to move

the model in small steps.
Table 6: Buttons for Changing a Model Position
✎ Note: All coordinates are relative to the bottom left corner of the printing area.
To select which model will be printed (on jobs with more than one model)
By default, all the models in a job will be printed once the job is sent to print. The user can modify the job and
choose which of the models will be printed by activating and deactivating the "Print" checkboxes.
 Print ☑ - the model will be printed.

 Print ☐ - the model will not be printed.
✎ Note: Deactivating "Print" checkboxes while printing will cause the selected Print Head to stop
printing.

To start printing from a specific layer
By default, all prints start from the bottom layer (layer no. 1). If you need to start the print from a specific layer
enter the layer value:
Standard print – The print will Special print – The print will begin from layer 150
begin from the first layer (directly (height of 150 mm above the Vacuum Table in the Quality
onto the Vacuum Table). print mode.

Importing a job
1  Tap in the Job Queue. A file browser appears.
2  Select a job file (.mpp file) and tap Open. The job will be added to the queue list.
Exporting a job
1  In the queue list, tap the icon of the job you want to export. The job editor displays (Figure 27: Job Editor
Window).
Figure 30: Job Editor for Exporting a Job Double Click
2  Tap Save as. A file browser appears, enter the filename and path and tap Save.
3  Tap Cancel to close the job editor and return to Queue List.
Creating a new queue

1  Tap . A file browser appears.
2  Select a name and path for the new queue list and tap Save. The new queue list appears (empty).
Importing a jobs queue

1  Tap . A file browser appears.
2  Select a queue file (.que file extension) and tap Open. The selected queue list appears.
Exporting a jobs queue

There is no need to save or export job queues, all jobs queues are saved automatically to an external file (.que
file extension). The file location appears on top of the job queue list.
Figure 31: Jobs Queue File Path

Preparations before Printing
1 Make sure the UV lamp lenses and glass substrate are clean according to the procedure described in
Preparing the Printer for the Next Print Job on page 36.
2  Check the job details: tap the Job icon, then tap Details. Pay attention to the following items:
a) Material Amount
b) Print Mode
 Normal – Requires a medium size Dispenser Tip (Ø2.6mm).
 Quality/ High Resolution – Requires a small size Dispenser Tip (Ø1.8 mm).
Figure 32: Job Details: Pre-Printing Checks
3  Set the correct tip size settings according to the job details:
a) Tap SETTINGS  Dispensers Settings.
b) Select the correct Dispenser Tip size for left and right Print Heads and tap Apply.
 1.8 Tip = Quality/ HR Print
 2.6 Tip = Normal Print
Figure 33: Selecting the Dispenser Tip Size

c) Verify that the correct Dispenser Tips are installed on the Print Heads. To replace a tip, refer to
Replacing Dispenser Tip and Cup (for Inline Cleaning V2) on page Error! Bookmark not defined..
⚠ Important: Make sure the Dispenser Settings match the job's print mode.
4  Check the material level to make sure there is sufficient material for the job. To replace a Pail refer to
Replacing a Dimengel Pail on page Error! Bookmark not defined..
💡💡Tip: If the material runs out while printing the Dimengel Pail can be replaced
without interrupting the printing process by using the procedure
described in
Dimengel Pail Replacement While Printing (Hot-Swap) on page Error!

Bookmark not defined..
5 Close the Printer doors and Tap

⚠ Important: If the Printer doors are not closed and locked properly, it will not be possible to start printing.
Running a Print
1  To print a job, first verify that the job’s status is set to Valid and that it is at the top of the queue list:
 To change job status to Valid: Select the job and tap
 To move a job to the top of the queue list: Select the job checkbox and tap
2  Tap . The print window appears and the printing process begins.
The job’s status in the Job Queue changes from Valid to Printing and is highlighted in turquoise.
Types of lines shown in the graphic preview:
Blue Lines:
Represent all the model’s layers.
Red Lines:
Represent the entire layer currently being printed.
Yellow Lines:
Represents the segment currently being printed.
Figure 34: Print Window
✎ Note: Information about the print window can be found in Print Window on page 15.
The following chapters will guide through the options available during printing.

Remote Operation
With the Massivit Pro version you can operate the printer remotely with a or another workstation. When setting
up the teamviewer account on the tablet you must ensure that the correct resolution setting is selected. To do
this, connect with the tablet (Teamviewer), and in the "Session settings", go to "Resolution" and select the
option "Don't change." This will ensure the printer display is the correct size on the tablet with no “lost”
information.
Figure 35: Remote Operation essentials
Smart Tags (Pro Version only)

Smart Tags are a new virtual messaging feature allowing for easy
communication from pre-press to print operator, per model or specific area
in a model.
For example: Pre-press can write a note for the operator to slow down the
velocity from layers 150-175, or keep a close eye on the print for layers 200-
225.
Changing Printing Parameters
The velocity and flow parameters can be changed as needed while printing to achieve better quality in complex
geometries:
The Velocity Multiplier controls the maximum printhead

horizontal velocity (default value shown).
The Flow Multiplier allows the operator to increase or

decrease the flowrate of Dimengel from the printhead
(default value shown).
Table 7: Changing Print Settings
To adjust these parameters, click on the desired change and tap Send. There will be a pop up asking the user
if the changes should be made immediately (not recommended) or gradually.
Initiate Tip Cleaning Operation

In cases where Gel particles stick to the Dispenser Tip, it is recommended that a cleaning operation be
initiated:
1  Tap Clean  Clean Left/Right. The selected Print Head goes to the cleaning station or with inline
cleaning installed, moves away from the model and performs a cleaning operation. When the operation is
finished, the Print Head resumes printing.

Pause Printing
This function is used when the printing process needs to be temporarily paused. It can be resumed later. When
Print Pause is engaged, the Printer completes the printing of the current segment and then stops.
1  Pause the print by tapping and wait for the Printer to pause. The Printer will wait until the
user resumes the print.
2  Tap to resume printing.
✎ Note: Prolonged pauses are not recommended. They may impact the accuracy of the printed model.
Stop Printing
This function is used when the user needs to stop the printing process immediately (for example, if a model
fails to print properly).
1  Stop printing by sliding the button to the right as shown . The Printer mechanics
comes to a complete stop.
✎ Note: Unlike Print Pause, Print Stop terminates the current printing process so it cannot be resumed.

Overnight Pause
This function is used when the print operation must be paused for an extended period – overnight for example.
This is normally used on large models that have a long print time.
When performing an Overnight Pause the Printer is programed to gradually reduce the printing speed and stop
after printing several layers. This method minimizes the deformation caused by a print pause.
✎ Note: A Night Pause can take 7 – 40 minutes to pause the Printer depending on the model size and print
mode.
1  Tap Main Menu  Special Print  Night Pause. The Printer will gradually reduce the printing speed
and a progress bar will appear. When the process is complete, the job status will change to Night Stop.
Pause Progress Bar
When the indicator reaches
the end, the printing stops.
The velocity and Flow

multipliers change as
the Pause process
progresses.
Figure 36: Night Pause
✎ Note: When the process is completed, the Printer can be shut down for the night and started up the
following morning according to the procedures described in Shutting Down the Printer, Starting
Up the Printer on page 19 and Daily maintenance on page 44.
2  To resume printing tap . The Printer will gradually increase the printing speed and a
progress bar will appear. When the process is complete, the printing speed will return to normal and the
progress bar will disappear.

Removing the Models
These instructions apply to Printers equipped with a glass substrate.
Printers not equipped with a glass substrate, please refer to the instructions in Removing the Model (for
Polypropylene Substrate) on page Error! Bookmark not defined..
1  Lower the Vacuum Table to a convenient height for removing the model:
a) Tap Main Menu  Motion-Basic.
b) Tap . The Vacuum Table will move up or down accordingly.
c) Tap when the Vacuum Table has reached the desired position.
The Vacuum Table will stop moving.
⚠ Important: Be very careful not to move the Vacuum Table upwards after the
printing is complete, as this may result in the model colliding with
the Print Head.
2  Tap .
3 Open the printer doors.
⚠ Important: Before entering the Printer, put on protective gloves, shoes, and UV
safety glasses.
4 Gently detach the model from the glass substrate by spraying a small amount of water around the model's
edges followed by gently probing the model using a plastic spatula (tool should be made of plastic to avoid
damaging the glass surface). Remove the model using as little force as possible to avoid damaging the
model.
Figure 37: Removing the Model
⚠ Important: This procedure must be performed carefully and patiently. Failure to perform this
procedure correctly can result in damage to the model or the Vacuum Table.
5 Close the Printer doors.
6  Tap

Storing Models
Models can be preserved for a long time if proper storage conditions are maintained. To preserve the print
quality and prevent deformation, the following is recommended:
 Keep printed models at room temperature and in a low‐humidity environment.
 Do not expose models to direct sunlight or other heat sources (unless the models have been coated to
protect against heat and sunlight).
Preparing the Printer for the Next Print Job
1  Tap .
2 Open the Printer doors.
⚠ Important: Before entering the Printer, put on protective gloves, shoes, and UV
safety glasses.
3 Clean the Substrate:
Clean with a wipe moistened with IPA. The glass must be smooth, clean and undamaged.
If necessary, replace the substrate according to the procedure described in Replacing Substrate on page
Error! Bookmark not defined..
Figure 38: Cleaning the Substrate
4 Clean the UV lamp lenses
Clean with a microfiber wipe moistened with Isopropyl Alcohol (IPA). The lenses must be clean and clear.
Figure 39: Cleaning the UV Lens

5 Check Dispenser Tips They must be clean and undamaged.
a) If necessary, clean with a wipe moistened with IPA or replace them.
Figure 40: Cleaning the Dispenser Tip
7  Tap .

Replacing a Dimengel Pail
1  Tap Material  New Tank.
2 Choose Material system.
Figure 41: Material replacement screen (Choose material system)
3 Scan the Matrix 2D with the Barcode Scanner or Type the ID that shown on the pail's sticker

Figure 42: Material replacement screen (Component ID)
4 Open the Gel Cabinet.
⚠ Important: Before performing this operation, put on protective gloves, shoes and
protection glasses.
5 Close the Main Feed Valve as shown.
Figure 43: Closing the Main Feed Valve

6 Open the Air Feed Valve (1).
Figure 44: Opening the Air Feed Valve
✎ Note: If existe.
7 Close the Pail Latch to secure the pail in place.
Figure 45 - Closing the Pail Latch
8 Set the Piston Position Switch to Raise Piston (Swap).
Figure 46: Piston Position Switch at Raise Piston Position
9 Raise the Follower Plate as follows:
a) Press the two Raise Piston buttons simultaneously to raise the follower plate slightly.
b) Turn the Bucket Pressure switch to "On" for short bursts, as needed.
c) Press the Two Hand Piston Rising buttons continuously until the Follower Plate rises above the Pail.

Follower Plate rising
Figure 47: Bucket Pressure and Raise Pistons Buttons
10 Close the Air Feed Valve (1) and open the Air Bleed Valve (2).
Figure 48: Closing the Air Feed Valve (if existe) and Opening the Air Bleed Valve
11 Open the Pail Latch and replace the used Dimengel Pail with a new one.
Figure 49: Opening the Pail Latch

12 Verify that the Pail is in the correct position and centered with the Follower Plate.
13 Set the Piston Position Switch to Lower Piston (Work). The follower plate will start moving
downwards and will stop automatically when it reaches the Gel level.
Figure 50: Piston Position Switch at Work Position
14 Wait 10 seconds to make sure all the air is out of the pail, close the air out bleed valve (2).
15 When the follower plate has reached the Gel, follow the procedure below:
a) Tap CONTROL  Motion  Motion Extended Pump A/B. The Pump Control Window appears.
b) Set Velocity to 3,000 mm/sec.
c) Set Pump Mode to Manual.
d) Tap Jog Out. The pump will start working and the reservoir will start filling.
Reservoir
Figure 51: Pump Control Window

16 Wait until all the trapped air bubbles have escaped into the reservoir and then open the Main Feed
Valve as shown below. (The handle should be horizontal).
Figure 52: Opening the Main Feed Valve
17  Wait until the pump pressure has reached 10 bar and follow the procedure below:
a) Tap S t o p A x i s .
b) Set the Pump Mode back to Auto.
c) Reset the material level by tapping .
18  Tap Material  New Tank, press Material Reset and then Apply.

Chapter 6: Maintenance
Maintenance Schedule
Procedure Schedule
Replacing/Cleaning Dispenser Tip Daily
Cleaning Camera, UV lens and Substrate Daily
Lubricating Print heads Daily
Initial material purging Daily
Material line pressure reduction Weekly
Material adjustment Weekly
Lubricating follower plate rubbers Monthly

Table 8: Maintenance Schedule
Daily
Replacing Dispenser Tip

This procedure applies to Printers that are equipped with the Inline Cleaning V3 system and UV ring.
1  Tap .
⚠ Important: Before entering the Printer, put on protective gloves, shoes and UV safety
glasses.
3 Select the dispenser tip that will be installed:

1.8mm 1.25mm
2.6mm Nozzle Tip Nozzle Tip
Nozzle Tip Marks (One Marks (Four
Marks (Two vertical lines) vertical lines)
vertical lines)
Figure 53: Dispenser Tip and Size Identification Marks
UM-07-V06-R5 | Massivit5000 User Manual | Chapter 6: Maintenance 44

4 Disconnect the UV electrical cable and loosen the four spring-loaded screws of the UV bracket (use a
Phillips screwdriver if needed)
Figure 54:Loosening spring-loaded screws
5 Remove the UV ring by pulling on both nuts and lower the UV ring.
Figure 55: Removing the UV ring
6 Using a 27mm open wrench remove the nozzle and replace with the desired nozzle.
Figure 56: Unscrewing nozzle
7 Reattach the air hose to the valve at the nozzle tip base.

8 Reposition the UV ring by pulling on both holding nuts and raising the UV ring until the nuts are in place
Figure 57: Repositioning the UVR
9 Once in position lock the UV bracket by screwing the four bolts (two on each side).
10 Reconnect the UV electrical cable.
11  Tap
✎ Note: If cleaning the nozzles is sufficient follow Nozzle cleaning procedure as described in Preparing
the Printer for the Next Print Job on page 38.

Cleaning the Camera, UV lens and Substrate
1  Tap .
glasses.
3  Tap and then tap
Verify that the camera image is clean, sharp and focused. Clean and adjust the picture as needed. Use a
soft, lint-free cloth and optical lens cleaning fluid to clean the lens.
Figure 58: Cleaning the Camera Lens
Figure 59: Camera properties

4 Clean with a microfiber wipe moistened with Isopropyl Alcohol (IPA). The lenses must be clean and clear.
Figure 60: Cleaning the UV Lens
5 Clean with a wipe moistened with IPA. The glass must be smooth, clean and undamaged.
Figure 61: Cleaning the Substrate
7  Tap .

Lubricating Print heads
1  Move the Vacuum Table to a convenient height for accessing the Print heads:
a) Tap QUICK ACCESS  Motion-Basic.
b) Tap to lower the Vacuum Table to the bottom.
glasses. Protect the glass by using a polyethylene foam as a protective
surface.
3 Release the Residue bottle. Clean any residues of grease.
Figure 62: Opening the Residue bottle
⚠ Important: If Dimengel residues found in the Residue bottle contact Support ASAP.
4 Connect the grease device to the grease nipple, place a substrate under the residue tube, and grease until
you see grease flowing toward the residue bottle.
Figure 63: Grease nipple
⚠ Important: Only use OKS470 white grease / Timken® Premium All Purpose Industrial LC-2 Grease /
Super Lube 21036.
5 Remove the grease device and reconnect the Residue bottle.

Initial material purging
1  Tap
2  Move the Vacuum Table to a convenient height for accessing the Print heads:
a) Tap QUICK ACCESS  Motion-Basic.
b) Tap to raise the Vacuum Table closer to the Print head.
3 Place a container under the print heads.
4  Motion Extended  Left / Right Print Head  E0/E1.
✎ Note: Set Velocity on 10 mm/sec.
5 Tap on Jog Out.
Figure 64: Motion Extended screen
6 After extracting a small amount of material Tap on Stop Axis.
7 Open doors, remove the container, and clean the nozzle with a wipe moistened with IPA.

Weekly
Material line pressure reduction

1  Tap
2  Tap  Machine Off and Close. The Printer will now perform the "Machine Off”
function and turn off the printer SW.
3  Tap Start button and Restart the Printer PC.
Material adjustment
1 Position the Global Z table at a convenient height for you to reach and place the cup under the print head
(weigh the cup first).
Figure 65: Placing the cup on the Global Z table
2 Go to Calibration  Material Adjust. Purge 100 grams by tapping Material Out.
3 Weigh the cup on the scale, subtract the weight of the cup, then input the actual amount of material purged
in the Calculate Ratio field. Then, click Apply.
UM-07-V06-R5 | Massivit5000 User Manual | 51

Monthly
Lubricating follower plate rubbers

✎ Note: The following procedure should be performed once a month during Pail replacement.
1 Follow Replacing a Dimengel Pail procedure on page 38 up to step 11.
2 Clean Follower plate rubbers using a wipe moistened with IPA.
3 Apply grease on the top and sides of the follower plate rubbers.
Top
Sides
Figure 66: Follower plate rubbers
⚠ Important: Only use OKS470 white grease / Vaseline / Super Lube 21036.
4 Continue with the replacing a Dimengel Pail procedure.
UM-07-V06-R5 | Massivit5000 User Manual | 52

Chapter 7: Troubleshooting
System Failure Cause Solution
Air pressure system is

Check that the air pressure system is on
turned off or
and that the air shutter is open
disconnected
Go to Control >> Motion >> Motion

Pump is in Manual
Extended Pump, Change pump mode to
Mode
Pump pressure drops Auto
Piston position handle Turn piston position handle to "Lower"

is in "Rest" and ensure plate is fully lowered to gel
Follower Plate air bleed

Close the valve
valve is open
The rubber seal is Replace the damaged rubber seal with a

damaged new set
Leak from the Follower Pail not centered to the

Re-center the pail
Plate follower plate
Material Pail retainer closed Open Pail retainer

line
Gel stuck and needs to
Extended Left/Right, set E Axis velocity to
be purged with a low
20mm/sec and Jog Out (with pump in
velocity
Auto)
Gel stuck and not
Extended Left/Right, set E Axis velocity to
purged with a low
20mm/sec. do a few iterations of Jog Out
velocity
and Jog In (with pump in Auto)
No Gel extruding
Release the Dispenser holder and check if
Gel reached the Gel reached through the bearing seals. If
bearings of Dispenser it has please update the Massivit Support
team ASAP
tighten setscrews on the pulleys (motor
Motor pulleys are loose
and dispenser gear)
tighten setscrew in the middle of the
Stator setscrew is loose
dispenser
No Gel extruding from

restore older Config backup or redo
Motion Basic but there wrong material
material adjustment until reaching the
is from Motion adjustment input
correct measurement
Extended
UM-07-V06-R5 | Massivit5000 User Manual | Chapter 7: Troubleshooting 53

Disable 3D view
The printed model
PC works slowly while
consumes too much of
printing Clear Job Queue
the computer resources
Printer is in Standby
Tap Machine On
Mode
EMO switch has been Verify that it is safe to release the EMO
pressed switch. To release, turn the switch CW
Print button is grayed
Something is
out and not responding
preventing the doors Clear the door path from obstacles
from closing properly
UV Led is not
Connect UV LED cables
connected
Controllers lost
Go to Shortcut bar >> Reboot
connection
One of the EtherCAT Open the Electrical Cabinet and check if
Controller lost cables is not responding any of the cables are disconnected
connection The computer IP does Change computer IP address to match the
not match the ASC ASC (found in SPiiPlus)
SW
The computer name Change computer name to match the ASC
does not match the ASC (found in SPiiPlus)
Go to Motion basic and click pump (+),
The pump pressure is a
Unable to complete wait until the pressure rises to a positive
negative value
the Machine on value, stop, then click machine on
process The doors are not Make sure back and front doors are
properly closed closed and locked
Reconnect Camera to the PC
Change Camera USB port on the PC
Camera lost connection Reconnect camera on top of the Print

Camera view is OFF Head
Check that the camera and Repeater are
straight and not loose or connected at an
angle
Camera malfunction Replace camera
Material amount Not finishing New tank Go to Material >> New Tank, press
shows 0 kg procedure Material Reset and then Apply
Camera view the Go to Settings >> System Settings, check
need to switch cameras
wrong head Switch cameras and restart SW

Printer is in Standby
Axis is not homed Tap Machine On
Mode
Axis motion is limited Limit Switch

Replace Limit Switch
to one direction malfunction
The driver has not been
Axis motion is reversed Configure the driver
configured
One of the motor
Motion cables is not connected Check if one of the cables is disconnected
Noise from the motors properly
The driver has not been
Configure the driver
configured
Nozzle tip too
SZ calibration is
close/Far from the Calibrate SZ
incorrect
glass surface
Axis position is not
Axis lost position due to
aligned with the Tap Home button or Machine ON
manual movement
position in the SW
Excessive flowrate Reduce flow rate
Gcode not prepared
Model printing fails Edit Gcode accordingly
correctly
Dispenser Tip is clogged
Replace Dispenser Tip
or damaged
Pause/Stop the print, purge up to 8 kg of
Print Air in the material line material from the print heads until the
Failures Air bubbles during the
flow is smooth
print
Increase Flow rate for 1 or 2 layers to fill
Small air bubble
the gap
Nozzle got dirty and Material extraction is
Do Material Adjustment
model failed too high
Model detaching from Cold printing area or Pause, add Hot glue on the Brim and
the Printing surface not enough Brim continue printing
Table 9: Troubleshooting

Appendix A: Glass Substrate Specifications
Physical Dimensions and Shape:
 1248 x 1548 x 6 mm (general dimensional tolerance ±0.2).
 The top surface shall be planar to within 0.3mm peak to peak (when mounted on a perfectly flat
surface).
 Edges to be ground and polished to avoid sharp edges as indicated in the following figure:
Figure 67: Glass Shape
Material:
 Grey Glass or smoked glass. (e.g. AGC Sunergy Gray, Abrisa Gray glass)
 Low reflectivity, mono-block Soda Lime glass.
 Tempered to safety glass level per ASTM C 1048.
 Maximum reflectivity 4% @ 395 nm.
Figure 68: Effect of Anti-Reflective Coating on the Reflection of Light
Calibration
Upgrading from the Polypropylene Substrate to the new Glass Substrate requires two steps of calibration:
 Left SZ Calibration
 Right SZ Calibration
For more information please contact Massivit customer support
UM-07-V06-R5 | Massivit5000 User Manual | Appendix A: Glass Substrate Specifications 56

Appendix B: Small Z Calibration
Estimated time: 15 minutes
Tools needed: Feeler gauge, Hex Key set.
This document contains a summary of the calibration only. For more information
please refer to “TN-07-035 Small Z calibration “technical note.
1 Click: Calibration  Small Z  Left/Right.

2 Using the feeler gauge and by following the instructions on screen set the SZ software limit.
The distance between the table cover and nozzle tip should be 0.5mm when the SW limit has been
reached.
3 Reposition the lower limit switch in relation to the new calibration.
Lower Limit Upper Limit

Switch Switch
Filler gauge
gap should
be 0.5mm
Flag
Figure 69: SZ calibration
UM-07-V06-R5 | Massivit5000 User Manual | Appendix B: Small Z Calibration 57

Appendix C: Small Z Calibration (Right side) – If there are no
rear doors
Tools needed: Feeler gauge, Hex Key set.
This document contains a summary of the calibration only. For more information
please refer to “TN-07-052 Right head Small Z calibration (Machines without rear
doors)“ technical note.
4 Click: Calibration  Small Z  Right.

5 Using the feeler gauge and by following the instructions on screen set the SZ software limit.
The distance between the table cover and nozzle tip should be 0.5mm when the SW limit has been
reached.
6 Reposition the lower limit flag in relation to the new calibration.
Filler gauge
gap should
be 0.5mm Lower Limit
Switch
Upper Limit
Switch (No need
to calibrate)
Flag (No need to
calibrate)
Flag
Figure 70: SZ calibration (Right side)
UM-07-V06-R5 | Massivit5000 User Manual | Appendix C: Small Z Calibration (Right side) – If there are no
rear doors 58
Appendix D: Print head replacement
Tolls needed: Latex gloves, cleaning paper, Phillips screwdriver, Hex wrench, adjustable open wrench, open
wrench 27mm, cutter.
Parts needed: Brand new or refurbished dispenser.
This document contains only a summary of the replacement procedure. For more
information please refer to “TN-07-001 Print head replacement “technical note.
⚠ Important: Before entering the Printer, it is mandatory to protect the glass by using a polyethylene
foam as a protective surface.
1 Make sure that the pressure in the material line is less than 1 bar, if not reduce it.
2 Loosen the four spring-loaded screws of the UV bracket, Remove the UV ring by pulling on both
holding nuts and lower the UV ring.
3 Loosen the record nut from the dispenser until the two are completely loose.
4 Loosen the compatible retainer clamp.
5 Replace the old printing head: Pull down the old one and insert a new one.
Retainer clamp
Record nut
Figure 71: Print head replacement
UM-07-V06-R5 | Massivit5000 User Manual | Appendix D: Print head replacement 59

Appendix E: Renewing a Massivit license
⚠ Important: Before starting the procedure make sure the relevant dongle is inserted.
1 Double click on the “Massivit license generator” program on the desktop
2 Let the program run and wait for the black pop up screen to disappear.
3 After that you will see a: “Massivit License” folder on the desktop.
Make sure that the modified date of the file inside this folder is the same date that you created it
with the generator.
4 Email the file to support@massivit.com and specify if it is for the printer or slicer.
5 An activation file will be sent back by the Massivit team. After receiving the activation file, run it
on the computer that needs the license renewed. A black pop up will appear and will
automatically renew the license.
UM-07-V06-R5 | Massivit5000 User Manual | Appendix E: Renewing a Massivit license 60

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User Guide

UM-07-V06-R5 | Massivit5000 User Manual

UM-07-V06-R5 | Massivit5000 User Manual

UM-07-V06-R5 | Massivit5000 User Manual

 Names of menus, screens, and components are capitalized.

 Cross-references (clickable) are marked in italic blue font.

Terms and Abbreviations

UM-07-V06-R5 | Massivit5000 User Manual | Chapter 1: About this Manual 5

UM-07-V06-R5 | Massivit5000 User Manual | Chapter 2: Safety Considerations 6

There is a risk of automatic or remote-controlled system start-up.

UM-07-V06-R5 | Massivit5000 User Manual | Chapter 2: Safety Considerations 7

UM-07-V06-R5 | Massivit5000 User Manual | Chapter 2: Safety Considerations 8

 One is located near the Monitor (shown in the figure below).

 The third is located inside the Printer.

Pressing the Emergency Stop Button

Releasing an Emergency Stop Button

Pressing the Releasing the

Figure 1: EMO Buttons

 Dimengel Pails (and caps)

 Wipes and gloves used for cleaning the Printer

 Used filters and drain cups

 Contaminated clothing and shoes

UM-07-V06-R5 | Massivit5000 User Manual | Chapter 2: Safety Considerations 9

Monitor Touchscreen Monitor

Figure 2: Printer Components

Main Feed Valve

DimenGel Feed Pump

Follower Plate Pistons Pneumatic box

DimenGel Pail Clamp

24v Power supply

52v Power supplies Communication units

Printer Status Monitors & Gauges

Figure 6: Massivit Printer Software Interface

Figure 7: Jobs Queue Window

Figure 8: Print Window

Tools/ buttons and their use

Moves the model view (use drag gesture to move).

Zooms in/out the model view.

Changes the viewing orientation.

Toggles between parallel and perspective projection.

Zooms to fit model.

 Controls the position of the Print Heads (X, Y & Z axis).

 Controls the Vacuum Table height.

 Controls the Gel System (Pump and Dispensers).

When the printing head is in the service

Figure 9: Motion Basic Window

Controls for Print Heads and Global Z

 Print heads can move in 3 axes: X, Y, SZ (Small Z).

 Vacuum Table can move in one axis: GZ (Global Z) up/down.

Tools/ buttons and their use

Moves the axis to the home position (initializing).

Moves the axis in the direction of the arrow (continuous motion),

Stops selected axis movement.

Enables/ Disables axis operation.

Table 4: Motion Basic Window Buttons

Tools/ buttons and their use

Operates the Pump forward (<) or backwards (>).

Enables/ Disables Pump operation.

Table 5: Motion Basic Window Buttons – Continued

Figure 10: Camera window

a) Check the Air Pressure. The pressure should be 6 bar.

b) Verify there is no water inside the Filter Water Trap.

c) Verify that the Air Shutter is in the open position.

Figure 12: Main Air Valve