ABCD

Email id: Phone: US Citizen

PROFESSIONAL SUMMARY:
Certified Scrum Master & SAFe Practitioner with 10+ years of experience in leading and guiding high-
performing Scrum teams, delivering innovative solutions and drive strategic change for organizations.
Proven expertise in process optimization, problem-solving, and fostering effective communication across
all levels
 Agile expert with experience in implementing and adapt different Agile frameworks, includes Scaled
Agile Framework (SAFe), Kanban, Scrum and LeSS to build strong Agile foundations for successful
project delivery
 Proven ability to facilitate collaboration, foster servant leadership, resolve conflict, drive continuous
improvement, empower teams, and enhance transparency
 Highly skilled in orchestrate Agile ceremonies at the team level, adept at coordinating scrum
meetings, sprint planning sessions, task definition, sprint execution, impediment resolution and
tracking, sprint reviews, and retrospectives
 Analyse and communicate Agile KPIs and OKRs to enhance transparency, drive data-driven insights,
and facilitate collaboration between product and development teams
 Track and analyse team performance with metrics, monitor sprint and release progress, and
effectively communicate key changes and insights to stakeholders, ensure transparency and informed
decision-making
 Foster cross-functional collaboration by practicing transparency and communication between
business and development teams
 Expert knowledge of best practices like TDD, CI/CD, DevOps, Pair Programming and BDD, actively
facilitate their implementation to unlock continuous improvement, optimize delivery, and foster a
collaborative Agile environment
 Cultivate a culture of Continuous Improvement, Agile principles and Scrum ceremonies to optimize
team dynamics and deliver high-quality products
 Excel in fostering communication and collaboration with stakeholders, aligning program objectives
and integrating seamlessly with internal teams

CERTIFICATIONS:
 Certified Scrum Master (CSM),
 SAFe Scrum Master (SSM)
 Project Management Professional (PMP)
 Agile Certified Practitioner (PMI-ACP)

SKILLS AND TOOLS:

 Agile Frameworks - Scrum, Kanban, SAFe Coaching, teaching, mentoring and Facilitation
 Work Management Tools - JIRA, ADO, Mural, MIRO, Confluence, Azure DevOps
 Product Backlogs & Roadmaps, User Experiences, Strategic Planning, Product Design & Development,
Customer Centricity
 Key Performance Indicator (KPI) & Deliverable Performance, Software Development
 Process Design & Management, Communication & Collaboration, Stakeholder Relationship
Management
PROFESSIONAL EXPERIENCE:
Company Name
Sr. Scrum Master Years
 Lead and coach Agile Teams in the seamless implementation of Lean, Scrum and SAFe principles and
practices
 Organize and facilitate key Agile Release Train (ART) events, includes PI Planning, Scrum of Scrums
(SoS), Product Owner Sync (PO Sync), Demos, and Inspect & Adapt sessions, ensure alignment,
collaboration, and continuous improvement across the organization
 Proactively solicit feedback within team members through regular meetings and surveys to identify
challenges and roadblocks, foster an environment of open communication and continuous
improvement
 Leverage MIRO for collaborative visual communication, facilitate brainstorming sessions, process
mapping, and shared understanding with stakeholders
 Utilizes JIRA for transparent workflow for tracking, enable teams and stakeholders to clearly visualize
task status, ownership, and progress against Iteration goal
 Develop, implement, and track Key Performance Indicators (KPIs) to monitor progress, detect trends,
and assess the efficacy of processes, enable data-driven decision-making and continuous
enhancement of performance
 Facilitate the Scrum process while leveraging extensive experience in Software Development Life
Cycle (SDLC) methodologies, ensure smooth project execution and delivery
 Proficient in utilizing the PI Tracker tool to effectively monitor progress, pinpoint roadblocks, and
maintain transparency for all stakeholders, facilitate informed decision-making and foster
collaboration across teams
 Demonstrate expertise in building scalable and secure platforms or technologies. Possesses
knowledge of PaaS features and experience integrating with cloud services for efficient application
development
 Leverage expertise to develop secure and scalable SaaS solutions on various cloud platforms and
technologies
 Provide guidance to the Product Owner and Development team in adopting and proficiently utilize
Agile practices, ensure alignment with organizational goals and enhance overall project efficiency
 Facilitate Scrum processes while integrating expertise in OKR and KPI frameworks to promote team
alignment and track performance, foster continuous improvement and achieve goals
 Leverage expertise in Scrum methodology to oversee teams' adoption of Test-Driven Development
(TDD), CI/CD, DevOps principles, pair programming, and Behaviour-Driven Development (BDD),
ensure seamless integration and efficient project delivery

Company Name
Scrum Master Years
 Collaborated closely with the Product Owner and Development Team to deliver tailored solutions to
user needs, ultimately driving higher levels of customer satisfaction
 Offered comprehensive support to the team through a servant leadership approach
 Evaluated the team's maturity utilizing diverse assessment tools and facilitated their progression to
higher levels of maturity through coaching, ensured a sustainable and organizationally comfortable
pace of growth
 Provided guidance and coached to empower teams in maximizing their potential through effective
self-organization
 Established a culture of trust and safety, fostered an environment where issues can be openly
discussed, prioritized resolution and healed through problem-solving approaches
 Led and facilitated constructive discussions, decision-making processes, and conflict resolution
activities within the team
 Support teams in enhance both internal and external communications which resulted in increased
transparency and the effective dissemination of information
 Work closely with PO for refining Backlogs
 Facilitated service transition plans with meticulous hand-over of processes into support and
maintenance to ensure controlled and seamless transitions
 Utilized metrics such as velocity, burn-down charts, and cumulative flow diagrams to monitor team
performance and identify areas for improvement

Company Name
Scrum Master Years
 Led and facilitated weekly backlog grooming sessions with the team, ensured thorough estimation,
readiness for tasks, and ongoing maintenance of work items
 Taught the team in crafting clear and concise backlog items while actively identifying and eliminating
impediments to streamline the workflow
 Facilitated Scrum ceremonies, such as sprint planning, retrospectives, and daily stand-ups, ensured
effective collaboration and alignment within the team
 Coordinated and directed the efforts of multiple teams to successfully release applications to
production, ensured seamless deployment and operational efficiency
 Managed and redirected distractions and disruptions away from the Scrum teams, enabled them to
focus on completing their assigned tasks efficiently
 Prioritized defects and system issues, ensured accuracy and meeting deadlines effectively
 Protected the team from external interference, proactively removing impediments, and foster an
environment where work was collaboratively delivered by the team
 Maintained high team morale, continuously motivate Scrum teams to overcome challenges and
successfully achieve sprint objectives

Company Name
Project Manager Years
 Developed and executed comprehensive project plans, including scope, schedule, budget, and
resource allocation, resulting in 30% improvement in project efficiency
 Facilitated effective communication among project stakeholders, ensuring alignment of project
objectives and timely resolution of issues
 Conducted regular project status meetings and provided detailed progress reports to stakeholders,
maintaining transparency and accountability throughout the project lifecycle
 Monitored project milestones and deliverables, tracking progress and reporting status updates to
project stakeholders

EDUCATION: